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Millennials clash with Boomers in the battle of the housing market

<p>A 27-year-old home loan document has reignited debate over which generation had the biggest mountain to climb in their quest to buy a place to call their own. Read more: </p> <p>The document, uploaded to the Facebook group Perth Reflect, outlines ANZ bank’s various interest rates offered on “owner occupied” homes, as well as those available for “investment property loans”, both respectively effective as of February and March 1996. </p> <p>The poster encouraged the group to discuss the find, and to share their experience with their own first home loans, with the caption “found this in our filing cabinet (1996) and was wondering what interest rates others were paying on their first home loan.”</p> <p>In 1996, the East Start loan for a home was 7.95 per cent per annum, and a variable at 10.50 per cent. Fixed rates began at 8.69 per cent for one year term, and went up to 9.69 per cent for five years. Loan terms for homes were offered up to 25 years, and 20 for investment properties.</p> <p>Meanwhile, in 2023, ANZ boasts a variable interest rate of 5.09 per cent per annum. Fixed index rates now begin at 5.69 per cent, 6.59 per cent for five years, and peak at 7.69 per cent for 10 years. This comes after Australia’s Reverse Bank passed down nine consecutive rises, with the cash rate reaching a 10-year high. </p> <p>The reveal came as a surprise to some, with the numbers of paper appearing much worse for those trying to buy a property in the ‘90s. And in the Facebook comment section, some recalled how their actual rates were even higher than the document suggested.</p> <p>“Paid 17.5 per cent initially, but was on variable,” wrote one of a purchase in the late ‘80s. </p> <p>Another noted how those with a fixed term loan believed they had it “much better” at the time. </p> <p>The younger members of the group, however, were quick to point out that while the numbers looked to be in favour of the older generation, the rates for 2023 did not accurately compare with those from 1996. </p> <p>“Houses were a 5th of the price,” one wrote, referencing an old and recurring argument about the disparity in house prices over the years. </p> <p>It was mentioned that while interest rates were high, prices were low, and “everything was affordable”. </p> <p>The discussion over the impact of the cost of living on wages has been covered from all sides on many occasions, but it didn’t stop it from coming up in this debate too, with one commenter writing, “regardless [of] if wages have increased, everything else has increased twice as much.”</p> <p>It led to the older members of the group circling back to a tired argument, too. One was determined to stop that line of argument in its tracks, suggesting that they’d been able to afford their home with the higher rates because they didn’t purchase takeaway coffee and “only ate out occasionally”.</p> <p>This wasn’t to be taken lying down, with the younger generation refusing to allow that buying the occasional little treat was the reason they couldn’t get a foot in the door of their own home. </p> <p>One member, perhaps realising that bickering wasn’t going to get them anywhere, decided to whip out a calculator and get to the bottom of it all. </p> <p>Someone wrote that they paid $44k for a 3 bedroom home in 1986, with a yearly income of $31k behind them, before allowing that “maybe things weren't so tough”.</p> <p>“If adjusted for inflation,” one said in response, before sharing their maths, “your income today would be $92k pa and the price you paid for your house would have been $131k.”</p> <p>While both generations faced struggles with the property market, the challenges faced in 2023 are an entirely new beast, and one member of Perth Reflects shared their sympathy over the situation. </p> <p>After explaining that they struggled through a 17.5 per cent interest rate themselves, they outlined the difference in their situation and their kids’, writing “my home loan was way less than what my kids are paying today”. </p> <p>They bought land and built a house in High Wycombe on a loan of around $130k, and noted that it can be difficult - if not impossible - find a deal like that in even a country town, where prices tend to err on the ‘cheaper’ side of the scale. </p> <p>“Wages are different,” they surmised, “but housing affordability has gone stupid and wages [have] not [been] increased accordingly.”</p> <p><em>Images: Getty, Facebook</em></p>

Money & Banking

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“Totally shocked” woman refused home loan due to maternity leave plans

<p dir="ltr">A New Zealand woman<span> </span><a rel="noopener" href="https://www.nzherald.co.nz/business/new-lending-rules-mum-shocked-by-90-day-maternity-leave-mortgage-condition/R3N4QF37MLMV44LUOPGV2VC6JA/" target="_blank">has been told</a><span> </span>by ANZ that she would only be considered for a mortgage if she returned to work within 90 days of giving birth.</p> <p dir="ltr">The woman is one of several people who spoke to the<span> </span><em>Otago Daily Times</em><span> </span>following the introduction of changes to New Zealand’s Credit Contracts and Consumer Finance Act (CCCFA).</p> <p dir="ltr">Changes to the act were intended to protect borrowers from loan sharks, but have prompted banks to vet mortgage applicants’ spending habits and personal finances more closely instead.</p> <p dir="ltr">The woman, who the publication agreed not to name, said she felt “totally shocked and completely discriminated against” by ANZ, after she was informed through her mortgage broker that the bank had changed its policy on maternity leave for borrowers.</p> <p dir="ltr">An ANZ spokeswoman acknowledged that the bank was enforcing stricter rules for customers taking more than 90 days of maternity leave as a result of changes to the CCCFA.</p> <p dir="ltr">She said there had been no change to the bank’s policy.</p> <p dir="ltr">However the woman, who was in the later stages of pregnancy when she and her partner attempted to refinance their home, found that her plans for maternity leave affected their chances of securing their loan.</p> <p dir="ltr">After a family member who had helped the couple finance their home to start with passed away, the couple were looking to get a mortgage through a bank with the help of a mortgage broker.</p> <p dir="ltr">The woman planned to take 12 months off of work from early December, including nine months of paid leave - three by her employer and six by the government’s paid parental leave scheme.</p> <p dir="ltr">She said she wanted to take a full year of leave after taking just seven months off following the birth of her last child, giving her more time to spend with the newborn.</p> <p dir="ltr">“It’s a really special time and I wanted to be there for it,” she said.</p> <p dir="ltr">When they applied for a mortgage through ANZ, they received a series of questions about their financial situation, as well as questions about her plans to return to work.</p> <p dir="ltr">Though she expected questions about their finances, “which I totally understood”, the woman said asking about her plans after her maternity leave was “deeply personal”.</p> <p dir="ltr">“The decisions I choose to make after that time should be mine and not dependent on the bank,” she said.</p> <p dir="ltr">On January 7, the mortgage broker forwarded an email from ANZ saying the bank had changed its maternity leave policy - now refusing to give mortgages to customers who took more than three months off work.</p> <p dir="ltr">The woman said she believed the couple could still afford the mortgage whether she was working or not.</p> <p dir="ltr">“I mean, we knew we could afford it - and if we didn’t, we wouldn’t have applied,” she said.</p> <p dir="ltr">Though she was confident she would return to work, she didn’t believe the bank had the right to tell new mothers when they go back.</p> <p dir="ltr">“It’s completely discriminatory and just not needed,” she said.</p> <p dir="ltr">The couple, who now have a three-week-old baby, are now looking to other banks for a loan.</p> <p dir="ltr"><em>Image: Getty Images</em></p>

Real Estate

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“If you pay up, I’ll shut up”

<p>A woman is in a vicious battle with her bank after they informed her she’d have to travel to Japan to cash in 30-year-old cheques.</p> <p>Joy Gordon, 78, told <em>A Current Affair</em> she finds the situation “just stupid. Insane.”</p> <p>"It's my money. I'd like it please."</p> <p>Ms Gordon has been trying to cash old cheques she believes would be valued at over $1000 now, for over 18 months.</p> <p>The bizarre scenario began when the 78-year-old attempted to cash in the cheques in September 2019 at a Travelex, a company that sells foreign currency to travellers.</p> <p>She had been waiting for years for the currency to improve but was firmly turned away and told to send her cheques to a bank in Japan. she said would be valued over $1000 now.</p> <p>Ms Gordon told the Channel 9 program she did indeed send her mail to a Japanese bank, but when her mail came back unopened, she went to ANZ as they had sold her the traveller’s cheques over 30 years ago.</p> <p>The woman says she was again told by ANZ the only way they could be processed is if they were sent to Japan.</p> <p>She was later told to go to Japan herself if she wanted her money bank.</p> <p>"Due to the high value of the cheque, ANZ Japan have confirmed you will need to be in attendance in their branch, before they will process the cheque,” an email addressed to Ms Gordon from ANZ read.</p> <p>"By time you pay for airfare and accommodation, quarantine in Japan, quarantine back here in Brisbane, the cost of that far exceeds the previous value of the traveller's cheques," Ms Gordon said.</p> <p>Travel expert Quentin Long told<em> A Current Affair</em> that purchasing foreign currency in the form of a cheque is a much safer decision than using actual cash.</p> <p>"They're meant to be a legal currency that has no end date, so theoretically you can cash them at any stage," he said.</p> <p><img style="width: 500px; height: 281.25px;" src="https://oversixtydev.blob.core.windows.net/media/7839755/sponarticle10-7.jpg" alt="" data-udi="umb://media/88bfa9b8c77141cbad3e40f18e9a1e9c" /></p> <p><em>Quentin Long for A Current Affair. Image: Channel 9</em></p> <p>Unfortunately, this does not appear to be the case for Ms Gordon, who despite having her paperwork, was still turned away.</p> <p>But this doesn't appear to be the case for Ms Gordon, even though she said she has the paperwork to prove she got her traveller's cheques from her local<span> </span><a rel="noopener" href="https://www.9news.com.au/anz" target="_blank" title="ANZ">ANZ</a><span> </span>branch 30 years ago.</p> <p>Jo Ucukalo from<span> </span><a rel="noopener" href="https://handlemycomplaint.com.au/" target="_blank" title="Handle My Complaint">Handle My Complaint</a><span> </span>told the Channel 9 program that the problem stems from the traveller’s cheques being in Japanese Yen.</p> <p>"If they'd been in Australian or American dollars it probably wouldn't have been an issue," she said.</p> <p>However she went on to say: "The bank seems to be coming up with a raft of excuses.”</p> <p>"When the traveller's cheques were sold to Joy, she was told that they never expired and she would be able to redeem them all over the world. So why is this any different?</p> <p>"My advice to ANZ is to show some common sense and compassion."</p> <p>ANZ has since honoured the traveller checks and pay Ms Gordon.</p> <p>"We can advise that we have reviewed this matter and, in line with our fairness principles, we have resolved this issue with the customer," an ANZ spokesperson said.</p> <p><strong><em>Statement by an ANZ spokesperson:</em></strong></p> <p><em>Whilst ANZ doesn't discuss the specific details of individual customers, we can advise that we have reviewed this matter and, in line with our fairness principles, we have resolved this issue with the customer. We apologize for any inconvenience this has caused Mrs Gordon.</em></p> <p><em>While cases like this are very rare, we will be reviewing our processes to ensure this doesn't happen again.</em></p>

Money & Banking

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Westpac to pay one year off mortgages for fire-affected customers

<p>Westpac has announced that it will pay one year off the mortgages for customers who lost their homes this bushfire season.</p> <p>Customers who took out mortgages through the bank will have their repayments paid for up to $1,200 per month over a period of one year, acting chief executive Peter King said.</p> <p>“These initiatives are designed to provide practical, on the ground support for our customers, our people and for those who are caring for affected communities,” King said in a statement.</p> <p>“In times of such unprecedented devastation, we want customers and communities to know we’re here to help alleviate financial concerns so they can rebuild their lives, homes and businesses.”</p> <p>Customers who need to rebuild their place of residence will also be eligible for interest free home loans through the Bushfire Recovery Support Package, while businesses may access low-interest loans.</p> <p>The initiative is Westpac’s latest effort to support bushfire-affected communities. Last week, the bank announced a $1.5 million Bushfire Fund, including emergency grants of up to $2,000 for temporary accommodation, food and clothing.</p> <p>There have been 10,550 insurance claims valued at $939 million lodged with Westpac as of Friday, the bank said.</p> <p>All four major banks have announced disaster relief packages. Commonwealth Bank and NAB each established a $1 million bushfire relief fund, while ANZ pledged $500,000 to support affected home loan customers and local community services.</p> <p>Westpac estimated that the bushfire crisis will cost Australia <a href="https://indaily.com.au/news/business/2020/01/13/bushfires-to-cost-nation-5b-westpac/">$5 billion in direct losses</a> and chip the country’s economic growth by 0.2 to 0.5 per cent.</p>

Money & Banking

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“People are fed up”: Treasurer Josh Frydenberg asks ACCC to investigate banks who fail to pass on rate cuts

<p><span style="font-weight: 400;">Australian Treasurer Josh Frydenberg has asked the Australian Competition and Consumer Commission (ACCC) to investigate the banking sector for failing to pass on interest rate cuts to customers in full.</span></p> <p><span style="font-weight: 400;">This comes after three official rate cuts since January, meaning that the new rate is a record low of 0.75 per cent.</span></p> <p><span style="font-weight: 400;">Frydenberg has said that the big four banks, ANZ, NAB, Commonwealth Bank and Westpac have failed to pass on the rate changes in full to their customers.</span></p> <p><span style="font-weight: 400;">"It's costing someone with a $400,000 mortgage around $500 in higher interest payments than they otherwise should have to pay if these last three rate cuts were passed on in full," Frydenberg told Channel 9, according to </span><a href="https://www.abc.net.au/news/2019-10-14/josh-frydenberg-asks-accc-to-investigate-banking-sector/11598614"><span style="font-weight: 400;">The ABC</span></a><span style="font-weight: 400;">.</span></p> <p><span style="font-weight: 400;">"But it's not just these last three rate cuts where the banks have failed to pass them on, it's actually what's happened previously under the Labor government, there were 14 different rate cuts and only five of them were passed on in full.</span></p> <p><span style="font-weight: 400;">"So clearly there's a structural challenge here, there's a pattern of behaviour and the Australian people are fed up."</span></p> <p><span style="font-weight: 400;">Frydenberg has said that the ACCC needs to use its “particular powers to compel documentation to lift the hood and get to the bottom of this issue”.</span></p> <p><span style="font-weight: 400;">Labor also welcomes the inquiry by the ACCC in principle, but is asking to see the details of the plan.</span></p> <p><span style="font-weight: 400;">"Labor has been calling for the ACCC to play a bigger role here," Shadow Treasurer Jim Chalmers told AM.</span></p> <p><span style="font-weight: 400;">"With record household debt and stagnant debt under the Liberals you can see why customers are frustrated at the banks for not passing through interest rate cuts.</span></p> <p><span style="font-weight: 400;">"The big banks are still very profitable by international standards so they shouldn't be doing the wrong thing by borrowers.</span></p> <p><span style="font-weight: 400;">"We want to make sure that those interest rate cuts can do good in the economy, that means having them passed onto consumers."</span></p> <p><span style="font-weight: 400;">ANZ chief executive Shayne Elliot welcomes the inquiry.</span></p> <p><span style="font-weight: 400;">"Despite intense competition, there is cynicism in the broader community about interest rates for home loans," he said.</span></p> <p><span style="font-weight: 400;">"We know we have not done a good job in explaining our position and we will be working hard to ensure this process delivers results."</span></p> <p><span style="font-weight: 400;">Mike Baird, chief customer officer for consumer banking at NAB agrees, saying that the inquiry is “an important opportunity to discuss the challenges of an increasingly low interest rate environment and engage in a broader discussion about how we support all our customers— both depositors and borrowers".</span></p> <p><span style="font-weight: 400;">Westpac has said it’s “too early to comment” and a spokesman for Commonwealth Bank has said that it was “currently digesting the implications”.</span></p>

Money & Banking

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ANZ customers warned of elaborate new email scam

<p>ANZ customers have been warned to be vigilant about an elaborate email scam impersonating the bank.</p> <p>The email is disguised to appear as though it has been sent from an official ANZ email and tells customers that their online banking account “has been temporarily locked” due to an “unauthorised” transaction.</p> <p>According to <a rel="noopener" href="https://finance.nine.com.au/business-news/anz-email-scam-internet-banking-email-warning-for-customers/2a03f102-cda3-4fef-9645-1b42759fdfd6" target="_blank"><em>9Finance</em></a>, the message claims $300 had been paid to “Energy PRO Australia LTD” before providing a link to “regain access” to their account.</p> <p>The link redirects customers to a phishing page mirroring the financial institution’s website and prompts them to fill out their banking data, including username, password and answers to secret questions.</p> <blockquote class="twitter-tweet" data-lang="en"> <p dir="ltr">ANZ customers warned of very convincing scam <a href="https://t.co/N2sFKXLuQF">https://t.co/N2sFKXLuQF</a> <a href="https://t.co/6YDF1NAJbn">pic.twitter.com/6YDF1NAJbn</a></p> — news.com.au (@newscomauHQ) <a href="https://twitter.com/newscomauHQ/status/902658322981163011?ref_src=twsrc%5Etfw">August 29, 2017</a></blockquote> <p>After handing in their login details, customers are then faced with a page that simulates a blocked account scenario with three challenge questions to be answered. Once customers provide the answers, they are informed that their responses are incorrect.</p> <p>“This sole purpose of this elaborate phishing scam is to harvest the login credentials of ANZ customers so the criminals behind this scam can break into their bank accounts,” said Akankasha Dewan, social media manager at web and email security company <a rel="noopener" href="https://www.mailguard.com.au/blog/anz-phishing-email-scam-tells-users-their-security-challenge-answers-are-incorrect" target="_blank">MailGuard</a>.</p> <p>“By typing in your account number and password, you’re handing this sensitive account information to cybercriminals.”</p> <p>The email also attempts to appear more authentic by advising customers to contact the bank if they have any questions, with the official ANZ phone numbers provided in the message.</p> <p>“If you have any questions about your account, please call us on 13 13 14 or International 61 3 8699 6943. We’re here to help.”</p> <p>The bank advises that it will never send any email asking for account details or personal information. It also recommends looking out for signs of suspicious emails, including misspellings, poor grammar, failure to address the customer by name, strange email address, and patchy graphics or design.</p> <p>This is the latest scam to affect the bank. In March, ANZ warned its customers of a scam looking to confirm their “<a rel="noopener" href="https://www.oversixty.com.au/finance/legal/new-scam-warning-for-anz-bank-customers-beware-of-this-email/" target="_blank">challenge questions</a>” to purportedly protect customers and improve banking security.</p>

Technology

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New scam warning for ANZ bank customers – beware of this email

<p>ANZ are warning customers of a new email scam that’s targeting their internet banking login details.</p> <p>This is a sophisticated email scam, as the email address that’s being used looks similar to ANZ’s support email. The scam email address is: @anzsupport.cf. </p> <p>The body of the ANZ-branded email goes into detail, explaining that the bank will be introducing “challenge questions” to protect customers and add an extra layer of security.</p> <blockquote class="twitter-tweet" data-lang="en"> <p dir="ltr">Warning: Be wary of this <a href="https://twitter.com/hashtag/phishing?src=hash&amp;ref_src=twsrc%5Etfw">#phishing</a> <a href="https://twitter.com/hashtag/email?src=hash&amp;ref_src=twsrc%5Etfw">#email</a> scam mimicking <a href="https://twitter.com/ANZ_AU?ref_src=twsrc%5Etfw">@ANZ_AU</a> . Directing users to confirm their ‘challenge questions’, the emails look legitimate, complete with the bank’s branding &amp; logos. Don’t click on any <a href="https://twitter.com/hashtag/links?src=hash&amp;ref_src=twsrc%5Etfw">#links</a>. More details in our blog soon <a href="https://twitter.com/hashtag/fastbreak?src=hash&amp;ref_src=twsrc%5Etfw">#fastbreak</a> <a href="https://twitter.com/hashtag/zeroday?src=hash&amp;ref_src=twsrc%5Etfw">#zeroday</a> <a href="https://twitter.com/hashtag/hacked?src=hash&amp;ref_src=twsrc%5Etfw">#hacked</a> <a href="https://t.co/TOLJvzVUr9">pic.twitter.com/TOLJvzVUr9</a></p> — MailGuard (@MailGuard) <a href="https://twitter.com/MailGuard/status/1103064693629845505?ref_src=twsrc%5Etfw">March 5, 2019</a></blockquote> <p>Once you click on the link to confirm your challenge questions, customers are taken to an authentic ANZ login page, which asks for your customer registration number and password.</p> <p>Naturally, once you enter these details in, the hackers have your internet banking login details and the sensitive information is handed over.</p> <p>Once the details are entered, customers are then taken to a page where you can choose your three challenge questions and provide answers.</p> <p>Once you’re finished with the questions, you’re taken back to the official ANZ AU page, which makes the scam even more convincing to customers due to the consistent ANZ branding all the way through.</p> <p>Email security firm <a rel="noopener" href="https://www.mailguard.com.au/blog/warning-anz-bank-impersonated-in-phishing-email-that-asks-users-to-confirm-challenge-questions" target="_blank">MailGuard</a> explains why the criminals have gone into such great detail.</p> <p>“Cybercriminals have taken great pains to replicate official landing pages from ANZ – including incorporating the bank’s branding and logo using high-quality graphical elements.</p> <p>“If you tell the scammers your security question, it allows them to attempt other fraudulent actions, such as calling them back and trying to access your accounts.”</p> <p>ANZ have advised their customers to be on the lookout, as they do not send emails asking for personal information or security credentials.</p> <p>If you’ve received an ANZ scam email, here’s some steps you can take</p> <ul> <li>Do not open any attachments or enter in any personal information.</li> <li>Forward the suspicious email to <a rel="noopener" href="mailto:hoax@cybersecurity.anz.com" target="_blank">hoax@cybersecurity.anz.com</a>.</li> <li>Delete the message from your inbox.   </li> </ul> <p>Have you received this scam ANZ email? Let us know in the comments.</p>

Legal

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"Absolutely inhuman": ANZ admits it was wrong to force 87-year-old farmer off his land

<p>An elderly farmer has pleaded with banks to show compassion to the nation’s farmers doing it otugh after he was forced to sell his property by ANZ despite never missing a mortgage payment.</p> <p>Charlie Phillott fought for years after the bank reclaimed his Carisbrooke Station in north central Queensland before finally winning it back in 2015.</p> <p>The 87-year-old attended the banking royal commission in Brisbane on Tuesday, calling for banks to treat farmers as “human”.  </p> <p>“The treatment by the banks has been absolutely inhuman, really,' Mr Phillott said.</p> <p>“Those running the banks have to change their tack. It's important they treat people everywhere as human.”</p> <p>During the hearing, ANZ conceded it should have shown more empathy and did not behave ethically towards former Landmark Financial Services customers who faced hard times when it bought the Landmark agribusiness loan book in 2010. </p> <p>“I think the dealings were consistent but I think they weren't fair and they weren't reasonable,” ANZ head of lending services Benjamin Steinberg told the commission. </p> <p>Mr Steinberg also admitted the case should have been dealt with differently, accepted that ANZ conduct fell below community standards and expectations and breached certain clause of the Banking Code of Practice.</p> <p>In response to Commissioner Kenneth Hayne’s questioning over whether the bank acted in an ethical manner, he said: "It's fair to say we didn't."</p> <p>Speaking outside the royal commission, Mr Phillott said he felt vindicated.</p> <p> “Looking back on it and the events that you've just described, I find it sad that that happened. I'm struggling with it. If this was done today it would be dealt with in a different way,” he said.   </p> <p>“Those running the banks have to change their tack. It's important they treat people everywhere as human.</p> <p>“One of the things I would very much like to see enforced is the banks are compelled to compensate very adequately those they have ruined, left destitute, bankrupt for nothing.</p> <p>“They need to also tailor their services to the rural industry.”</p> <p><em>Image credit: <a href="https://www.9news.com.au/national/2018/06/26/17/44/queensland-farmer-who-never-missed-a-payment-forced-off-farm-by-anz" target="_blank"><span style="text-decoration: underline;"><strong>9News</strong></span></a></em></p>

Legal

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Major bank’s customers unable to withdraw their money

<p>Nothing makes your heart sink like not being able to withdraw money from an ATM when you know there’s cash in your account, and customers at one of Australia’s major banks got to experience this feeling firsthand on Thursday after a major malfunction.</p> <p>The technical glitch affected EFTPOS services as well as phone and internet banking platforms and saw customers unable to withdraw amounts greater than $200.</p> <p>Social media was awash with complains from ANZ customers who were unable to withdraw their cash, who grew increasingly desperate with each extra attempt.</p> <blockquote class="twitter-tweet"> <p dir="ltr">Can't pay my rent. This is so embarassing! <a href="https://twitter.com/ANZ_AU?ref_src=twsrc%5Etfw">@ANZ_AU</a></p> — Abby Bailey (@abbyjaynebailey) <a href="https://twitter.com/abbyjaynebailey/status/976659569500762112?ref_src=twsrc%5Etfw">March 22, 2018</a></blockquote> <p>Some customers reported seeing the following message when using the bank’s goMoney app:</p> <p>"ANZ Internet Banking, Phone Banking, Grow by ANZ, goMoney and ANZ App is currently under maintenance and expected to be available by 06:00am Sun 18th March (AEDT). Thanks for your patience.”</p> <blockquote class="twitter-tweet"> <p dir="ltr">Yeah, okay. Seems like the issue is going to take 3 days to fix <a href="https://t.co/o4h0fhjplG">pic.twitter.com/o4h0fhjplG</a></p> — Nikki Brown (@BrownNikki) <a href="https://twitter.com/BrownNikki/status/976641006970875904?ref_src=twsrc%5Etfw">March 22, 2018</a></blockquote> <p>ANZ acknowledged the error in a statement to the press and said the bank was addressing it as a “top priority” by a “team of experts”.</p> <p>"We discovered a technical fault affecting some of our systems, including internet banking, goMoney and the ANZ app late this morning," he <a href="http://www.abc.net.au/" target="_blank"><span style="text-decoration: underline;"><em><strong>told the ABC</strong></em></span></a>.</p> <p>The bank has since confirmed services have been restored across all platforms, but has asked customers to be patient while the network’s systems recover.</p> <p>Are you a customer of this bank and has it affected you?</p>

Money & Banking

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