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"Yes, Burger Boy!": Australian Idol winner crowned for 2025

What a night to remember! After two electrifying evenings packed with powerhouse performances and surprise guest appearances, Australian Idol has officially crowned its 2025 winner. In a grand finale brimming with excitement, finalists Iilysh Retallick, Gisella Colletti and Marshall Hamburger delivered unforgettable performances – but it was 19-year-old Marshall Hamburger who stole the show and captured the hearts of the nation. Marshall’s victory marks a sensational end to the show’s tenth season, earning him not only the coveted title of Australian Idol 2025 but also a life-changing prize package: $100,000 in cash and an exclusive recording deal with Hive Sound Studios. Overflowing with gratitude, Marshall beamed moments after his name was announced. “Thank you, Australia, thank you so much. You're gonna hear a lot of me in the future, I'll be out there,” he promised, as cheers erupted across the studio. Fans didn’t hold back their excitement, lighting up social media with praise for the newly crowned star. "I’m so happy congratulations Marshall," one fan wrote, while another cheered, "What a legend!" And in a playful nod to his surname, another delighted supporter exclaimed, "Yes, Burger Boy!" <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/reel/DIJN6_MiD5_/?utm_source=ig_embed&utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/reel/DIJN6_MiD5_/?utm_source=ig_embed&utm_campaign=loading" target="_blank" rel="noopener">A post shared by Australian Idol (@australianidol)</a> </div> </blockquote> Behind the scenes, Australian Idol host Scott Tweedie shared some fun insights into the suspenseful process of announcing the winner live on air, revealing the team’s clever methods to avoid any mishaps during such high-stakes moments. "We have it written down, so there’s no way that communication can be wrong," he explained. "On the card we've got in our hands, it has the winner's name – and we even use the 'thumb rule.' Your thumb has to be on the name you’re about to announce, so you cannot say the wrong name." Adding to the excitement, co-host Ricki-Lee, who has a deep-rooted history with Idol, typically takes centre stage for the final announcement. "Because of her DNA with Idol, I think she is the best at doing those really big announcements," Scott said, noting he’s always ready to back her up live on air. With a thrilling season now complete, all eyes are on Marshall Hamburger as he embarks on what promises to be an incredible musical journey. If his grand finale performance is any indication, Australia – and the world – will be hearing plenty from this rising star. Images: Instagram

New details emerge after Gold Coast Hilton Hotel catches fire

New details have emerged after a massive fire erupted at the Hilton Surfers Paradise Hotel on the Gold Coast overnight, prompting the evacuation of hundreds of guests and staff. The blaze originated on the roof of the hotel's western tower at around 2am, with debris falling onto the second-floor restaurant area, notably affecting establishments like Steampunk Surfers Paradise. Emergency services responded promptly, with multiple fire crews arriving to combat the flames. The Queensland Fire Department reported that the fire on the pool deck was extinguished by around 2:20am, and the roof fire was under control by 2:40am. Guests were then permitted to return to their rooms at around 3am. Surfers Paradise resident Joevy Lyn captured dramatic footage of debris tumbling 120m from the roof to the streets below. Legendary Australian jockey Shane Dye, who was staying on the 34th floor of a neighbouring tower, witnessed the fire firsthand and told the Courier Mail: "Everything was on fire and in flames, I couldn't believe it. It was right outside my window." Dye evacuated his building amid initial confusion, saying that hotel staff were initially unaware of the severity of the situation. Another guest, Leah Nicholson, who was staying at the Hilton with her wife and three-year-old daughter, reported not hearing any alarms but, upon contacting the front desk, was told of the fire. The family then descended 14 flights of stairs to evacuate, only hearing evacuation alarms upon reaching the ground level. Queensland police assisted in the evacuation, and while the cause of the fire remains under investigation, a woman staying at an apartment across the road reportedly said she believed the Hilton sign had exploded. “The H on top of the Hilton building just started to catch on fire and then it all started to explode,” the woman told 7NEWS. “Parts of it started to fall which caught … other parts of the building on fire. It was quite intense.” Images: 7NEWS

Travel Trouble

Best hotels in Australia revealed

The <a href="https://www.forbestravelguide.com/award-winners" target="_blank" rel="noopener">2025 Forbes Travel Guide</a> has announced the winners of the Star Awards, with nine hotels and experiences in Australia being named in the list. Every property in the running for the awards is visited by highly trained inspectors who provide an evaluation based on up to 900 objective criteria. According to Forbes, the Star Rating system "emphasises service because your experience at a hotel, restaurant or spa goes beyond looks". Over 2000 hotels, experiences, restaurants and cruises were named on the global list, with nine Aussie winners featuring in the prestigious list. The only property in the country to receive a 5-star accommodation rating in the 2025 Forbes Travel Guide was Crown Towers in Perth. Touted as "the pinnacle of Perth luxury", Forbes described the property as "Perth's most extravagant stay. Exuding understated glamour." In the spa category the Crown Spa Perth, which is tucked away in Crown Towers Perth, was awarded 4-stars for its "unbridled opulence". The Darling Sydney has once again received recognition in the Forbes Travel Guide for the ninth consecutive year, while The Darling's "world class" spa was also featured. Check out the list below. 9. The Langham - Sydney 8. Park Hyatt - Sydney 7. Park Hyatt - Melbourne 6. Capella - Sydney 5. Como The Treasury - Perth 4. The Darling Spa - Sydney 3. The Darling - Sydney 2. Crown Spa - Perth 1. Crown Towers - Perth Image credits: Crown Hotels <p style="box-sizing: border-box; margin: 0px 0px 16px; padding: 0px; border: 0px; font-stretch: inherit; font-size: 18px; line-height: 24px; font-family: 'Proxima Nova', system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Fira Sans', 'Droid Sans', 'Helvetica Neue'; font-size-adjust: inherit; font-kerning: inherit; font-variant-alternates: inherit; font-variant-ligatures: inherit; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-position: inherit; font-feature-settings: inherit; font-optical-sizing: inherit; font-variation-settings: inherit; vertical-align: baseline; color: #333333;">

Domestic Travel

From securing pets to building ‘insect hotels’ – here are 7 ways to attract birds to your garden

<div class="theconversation-article-body"> <a href="https://theconversation.com/profiles/rochelle-steven-22148">Rochelle Steven</a>, <a href="https://theconversation.com/institutions/murdoch-university-746">Murdoch University</a> and <a href="https://theconversation.com/profiles/david-newsome-117672">David Newsome</a>, <a href="https://theconversation.com/institutions/murdoch-university-746">Murdoch University</a> Home gardens can provide vital habitat for Australian birds. But there’s more to it than just planting certain types of shrubs and flowering trees. After decades of encouragement to include native plants in home gardens, urban environments have come to <a href="https://www.sciencedirect.com/science/article/pii/S2351989423003700">favour certain species</a> and <a href="https://doi.org/10.1111/j.1442-9993.2006.01584.x">neglect others</a> including some of our most loved birds, such as fairy-wrens. Birds that thrive on nectar such as honeyeaters, and bossy birds with bold personalities such as noisy miners, some parrots and magpies, tend to dominate the scene. But it doesn’t have to be this way. We wanted to explore how urban gardens can best support a wider range of Australian birds. <a href="https://link.springer.com/article/10.1007/s10531-025-03011-2">Our new review</a> of research on this topic revealed seven key considerations. These fall into two themes: reducing threats and improving habitat. We found there’s no point doing just the good things (such as plantings) if we don’t stop doing the bad things (such as killing insects, poisoning owls and letting cats hunt). It’s like trying to fill a bucket with a hole in it. So let’s acknowledge the complexity of nature and take a broader approach to attracting birds to our gardens, by ticking off the items on this shopping list. <h2>1. Secure pets</h2> Domestic cats kill <a href="https://www.publish.csiro.au/wr/pdf/WR19174">millions of Australian birds every year</a>. So no matter how innocent your cat looks, it remains a highly evolved predator. The only guaranteed way to protect birds and other wildlife from cats is to keep them contained inside or in purpose-built enclosures, 24 hours a day. You can find out about building your own cat enclosure from <a href="https://agriculture.vic.gov.au/livestock-and-animals/animal-welfare-victoria/cats/enclosures-and-fencing/building-a-cat-enclosure-attached-to-an-existing-structure">government</a> and <a href="https://catiospaces.com/catios-cat-enclosures/cat-behavior-enrichment/build-diy-catio-plan-for-your-cat/">retail</a> experts online. Dogs can also stop birds taking up residence in your garden. The mere <a href="https://doi.org/10.1016/j.landurbplan.2013.10.005">presence of a dog can deter some birds</a>. Keeping dogs contained at night can reduce the level of disturbance to nocturnal birds. But if you really want to attract birds to your garden, you may choose to keep your dog inside more. <h2>2. Avoid using insecticides and outside lights</h2> Many flying and ground-dwelling insects are <a href="https://doi.org/10.1073/pnas.2002549117">in decline</a>. This is bad news for many birds including fairy-wrens, willie wagtails, fantails and robins who rely almost entirely on insects for food. But we can avoid using insecticides or any other form of lethal control such as bug zappers in our own gardens. Ideally, accept insects as a natural part of your garden. Don’t try to deter them, unless they pose a risk to public safety, such as swarming European honeybees or hordes of European wasps. You can also consider favouring native plants that naturally are resisitant to unwanted insect attack. Excess artificial light is also taking a toll on insects. Consider whether you really need to leave that outdoor light on all night. Review your existing outdoor lighting using the <a href="https://darksky.org/resources/guides-and-how-tos/lighting-principles/">five principles for responsible outdoor lighting</a>, ensuring all artificial light is useful, targeted, low-level, controlled and warm-coloured. <h2>3. Stop poisoning raptors</h2> The use of rat poison, especially those labelled as “fast action”, is <a href="https://theconversation.com/rat-poison-is-killing-our-beloved-native-owls-and-tawny-frogmouths-and-thats-the-tip-of-the-iceberg-212184">killing native owls</a> and other <a href="https://doi.org/10.1016/j.scitotenv.2021.147673">birds of prey</a> at an alarming rate due to <a href="https://doi.org/10.1016/j.scitotenv.2018.06.207">secondary poisoning</a>. In other words, raptors are dying after eating rats and mice that have taken the bait. Many countries have regulated the sale and use of these products for this reason, but Australia is lagging behind. So if you “give a hoot” about our owls, <a href="https://kb.rspca.org.au/knowledge-base/what-is-the-most-humane-way-to-kill-pest-rats-and-mice/">switch to snap traps</a>. There are also various other effective, humane and efficient <a href="https://theconversation.com/how-to-control-invasive-rats-and-mice-at-home-without-harming-native-wildlife-180792">options</a> available, including removing unwanted fruit from the ground, keeping sheds tidy, and securing compost bins to keep rodents under control. <h2>4. Prevent window strikes</h2> Birds can fly into windows when they’re unable to differentiate between the glass and the surrounding environment. Strikes may be lethal upon impact or result in injury. A stunned bird is also more vulnerable to predators. In Australia, bird lovers can <a href="https://birdlife.org.au/preventing-bird-strike/#:%7E:text=Why%20do%20birds%20collide%20with,help%20solve%20this%20problem%20too.">reduce the risk</a> by using <a href="https://store.birdlife.org.au/product/anti-collision-bird-stickers/">decals</a> which are decorative stickers intended <a href="https://www.sureguard.com.au/page/birds-eye-view-window-strike-deflector">for windows</a>. Screens, hanging plants or mobiles can also be placed in front of windows to help the birds avoid collisions. <h2>5. Create an inclusive garden</h2> The diversity in Australian birds extends to their diets. Beyond honeyeaters, the nation is home to huge numbers of insectivores, carnivores, seed-eaters and fruit peckers. Australian gardens typically have plenty of bottlebrush and grevilleas, which <a href="https://doi.org/10.1016/j.biocon.2004.06.004">stacks the deck in the bold honeyeaters’ favour</a>. So when buying new garden plants, try catering for a wider variety of bird species. Choose dense shrubs with small white, yellow or blue flowers to attract insects. These bushy plants also make excellent habitat for small birds. Retaining trees ensures our larger birds have nesting sites too. If you get the garden design right, with a variety of plants to suit all tastes, there is <a href="https://birdlife.org.au/a-guide-to-feeding-wild-birds-in-australia/?srsltid=AfmBOooHbf9Du1CarsSg044tVUVFxfBdopOwrOmELrQWcCSdwfKv432v">no need to feed the birds</a>. <h2>6. Encourage insects</h2> <a href="https://www.abc.net.au/news/2024-11-09/blue-banded-bee-australian-insect-of-the-year-inaugral-vote/104572938">Native bees</a> and flies play a crucial role in ecosystems, both as pollinators and food for birds. You can provide insects with nesting habitat in the form of insect “hotels”, food (namely flowers and other insects) and safety from pesticides. These <a href="https://doi.org/10.1016/j.biocon.2015.05.003">small gestures can make a huge difference</a>. <h2>7. Water the birds too</h2> With the <a href="https://climatekids.nasa.gov/heat-islands/">urban heat island</a> effect and growing frequency of extreme heat waves, birds are in need of reliable sources of fresh water. Offer this <a href="https://link.springer.com/article/10.1007/s11252-024-01530-4">crucial resource</a> in a water feature such as a bird bath or pond. <h2>Whole neighbourhoods for birds</h2> Your garden has never been more important for birds. Doing your bit in your own backyard can make a visible difference – you will see the birds for yourself. But true conservation gains can only be made when people work together at a larger scale. Why not start a conversation with your neighbour about attracting birds to your garden? Creating one garden for birds is great, but when we start talking about whole neighbourhoods for birds, that’s magic!<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/247561/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/rochelle-steven-22148">Rochelle Steven</a>, Lecturer in Environmental Management, <a href="https://theconversation.com/institutions/murdoch-university-746">Murdoch University</a> and <a href="https://theconversation.com/profiles/david-newsome-117672">David Newsome</a>, Assoc. Professor of Environmental Science, <a href="https://theconversation.com/institutions/murdoch-university-746">Murdoch University</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/from-securing-pets-to-building-insect-hotels-here-are-7-ways-to-attract-birds-to-your-garden-247561">original article</a>. </div>

Home & Garden

From the bed sheets to the TV remote, a microbiologist reveals the shocking truth about dirt and germs in hotel rooms

<div class="theconversation-article-body"> <a href="https://theconversation.com/profiles/primrose-freestone-315921">Primrose Freestone</a>, <a href="https://theconversation.com/institutions/university-of-leicester-1053">University of Leicester</a> For most of us, staying in a hotel room is either something of a necessity – think business travel – or something to look forward to as part of a holiday or wider excursion. But what if I told you there’s a large chance your hotel room, despite how it might appear to the naked eye, <a href="https://www.eurekalert.org/news-releases/922575">isn’t that clean</a>. And even if it’s an expensive room, that doesn’t necessarily mean it’s any less dirty. Indeed, whoever has stayed in your room prior to you will have deposited bacteria, fungi and viruses all over the furniture, carpets, curtains and surfaces. What remains of these germ deposits depends on how efficiently your <a href="http://www.europeancleaningjournal.com/magazine/articles/european-reports/bacteria-that-breed-in-hotel-rooms">room is cleaned</a> by <a href="https://www.today.com/money/hotel-maids-how-much-how-little-do-they-really-clean-1D80287464">hotel staff</a>. And let’s face it, what is considered clean by a hotel might be different to <a href="https://www.huffingtonpost.co.uk/entry/dirty-spots-in-hotel-rooms_n_5ae09906e4b061c0bfa4356d">what you consider clean</a>. Typically, assessment of hotel room cleanliness is based on <a href="https://www.jstor.org/stable/26330308">sight and smell observations</a> –- not on the invisible microbiology of the space, which is where the infection risks reside. So let’s take a deep dive into the world of germs, bugs and viruses to find out what might be lurking where. <h2>It starts at the lift</h2> Before you even enter your room, think of the hotel lift buttons as germ hotspots. They are being pressed all the time by many different people, which can transfer microorganisms onto the button surface, as well back onto the presser’s fingers. Communal door handles can be similar in terms of germ presence unless sanitised regularly. <a href="https://pubmed.ncbi.nlm.nih.gov/25005587/">Wash your hands</a> or use a hand sanitiser after using a handle before you next touch your face or eat or drink. The most common <a href="https://www.rd.com/list/ways-your-hotel-room-could-be-making-you-sick/">infections people pick up</a> from hotel rooms are tummy bugs – diarrhoea and vomiting – along with <a href="https://www.everydayhealth.com/cold-and-flu/surprising-ways-hotels-can-make-you-sick.aspx">respiratory viruses</a>, such as colds and pneumonia, as well as <a href="https://wwwnc.cdc.gov/eid/article/28/3/21-2318_article?ACSTrackingID=USCDC_333-DM72795&ACSTrackingLabel=Latest%20Expedited%20Articles%20-%20Emerging%20Infectious%20Diseases%20Journal%20-%20December%2029%2C%202021&deliveryName=USCDC_333-DM72795">COVID-19</a>, of course. <a href="https://ami-journals.onlinelibrary.wiley.com/doi/10.1111/jam.15121">Toilets and bathrooms</a> tend to be cleaned more thoroughly than the rest of a hotel room and are often the least bacteriologically colonised environments. Though if the drinking glass in the bathroom is not disposable, wash it before use (body wash or shampoo are effective dishwashers), as you can never be sure if they’ve been cleaned properly. Bathroom door handles may also be colonised by pathogens from unwashed hands or dirty washcloths. <h2>Beware the remote</h2> The bed, sheets and pillows can also be home to some unwanted visitors. <a href="https://wwwnc.cdc.gov/eid/article/26/9/20-1435_article">A 2020 study</a> found that after a pre-symptomatic COVID-19 patient occupied a hotel room there was significant viral contamination of many surfaces, with levels being particularly high within the sheets, pillow case and quilt cover. While <a href="https://www.rd.com/list/dirty-hotel-room/">sheets and pillowcases</a> may be more likely to be changed between occupants, bedspreads may not, meaning these fabrics may become invisible reservoirs for pathogens – <a href="https://www.indy100.com/science-tech/beds-more-germs-than-toilet">as much as a toilet seat</a>. Though in <a href="https://www.thesun.co.uk/travel/17444370/hotel-sheets-clean-changed-dirty/">some cases</a> <a href="https://www.insideedition.com/investigation-finds-sheets-werent-changed-between-guests-at-some-new-york-hotels-60419">sheets</a> <a href="https://www.frommers.com/tips/health-and-travel-insurance/hotels-dont-always-change-the-sheets-between-guests#:%7E:text=Sheets%20are%20usually%20changed%20between,they%20aren't%20washed%20regularly.">aren’t always changed between guests</a>, so it may be better to just bring your own. Less thought about is what lives on the hotel room desk, bedside table, telephone, kettle, <a href="https://www.nature.com/articles/srep17163?utm_medium=affiliate&utm_source=commission_junction&utm_campaign=CONR_PF018_ECOM_GL_PHSS_ALWYS_DEEPLINK&utm_content=textlink&utm_term=PID100087244&CJEVENT=7cf55981c74311ed82a0034b0a18ba73">coffee machine</a>, light switch or <a href="https://www.cbc.ca/news/canada/hotel-room-tests-uncover-high-levels-of-contamination-1.1160859">TV remote</a> – as these surfaces aren’t always sanitised between occupancies. Viruses such as the <a href="https://www.thesun.co.uk/travel/17444370/hotel-sheets-clean-changed-dirty/">norovirus can live</a> in an infectious form for days on hard surfaces, as can COVID-19 – and the typical time interval between room changeovers is often less than 12 hours. Soft fabric furnishings such as cushions, chairs, curtains and blinds are also difficult to clean and may not be sanitised other than to remove stains between guests, so washing your hands after touching them might be a good idea. <h2>Uninvited guests</h2> If all those germs and dirty surfaces aren’t enough to contend with, there are also bedbugs to think about. These bloodsucking insects are experts at secreting themselves into narrow, small spaces, remaining dormant without feeding for months. Small spaces include the cracks and crevices of luggage, mattresses and bedding. <a href="https://www.cdc.gov/parasites/bedbugs/faqs.html">Bed bugs</a> are widespread throughout Europe, Africa, the US and Asia – and are <a href="https://www.sciencedirect.com/science/article/abs/pii/S0278431920301201">often found in hotels</a>. And just because a room looks and smells clean, doesn’t mean there may not be bed bugs lurking. Fortunately, <a href="https://www.nhs.uk/conditions/bedbugs/">bed bug bites</a> are unlikely to give you a transmissible disease, but the bite areas can become inflamed and infected. For the detection of bedbugs, reddish skin bites and blood spots on sheets are signs of an active infestation (use an antiseptic cream on the bites). Other signs can be found on your mattress, behind the headboard and inside drawers and the wardrobe: brown spots could be remains of faeces, bed bug skins are brownish-silvery looking and live bed bugs are brown coloured and typically one to seven millimetres in length. Inform the hotel if you think there are bed bugs in your room. And to avoid taking them with you when you checkout, carefully clean your luggage and clothes before opening them at home. As higher-status hotels tend to have more frequent room usage, a more expensive room at a five-star hotel does not necessarily mean greater cleanliness, as room cleaning costs reduce profit margins. So wherever you’re staying, take with you a pack of antiseptic wipes and use them on the hard surfaces in your hotel room. Also, wash or sanitise your hands often – especially before you eat or drink anything. And take slippers or thick socks with you so you can avoid walking barefoot on hotel carpets – known to be another <a href="https://www.rd.com/list/dirty-hotel-room/">dirt hotspot</a>. And after all that, enjoy your stay.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/202195/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/primrose-freestone-315921">Primrose Freestone</a>, Senior Lecturer in Clinical Microbiology, <a href="https://theconversation.com/institutions/university-of-leicester-1053">University of Leicester</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/from-the-bed-sheets-to-the-tv-remote-a-microbiologist-reveals-the-shocking-truth-about-dirt-and-germs-in-hotel-rooms-202195">original article</a>. </div>

Travel Trouble

Readers response: What was the worst hotel experience you had?

We asked our readers to share their stories of the worst hotel experience that have endured while on holiday, and the response was overwhelming. Here's what they said. Deedee Cullum - At a 5 star in Beijing. Arrived from the airport after 1am. Let into the room to find it occupied with someone having a bath. Instead of changing our room we waited in the lobby for 1 and 1/2 hours while they changed to the correct room and cleaned ours. The wet towels were neatly folded on the towel rack and the used soap was on the basin. When I turned the bedside light on I got a shock. To be fair management were most apologetic and gave us free dining in their top restaurant for the 4 days we were there. It was a few years ago but never forgotten. Bruce Hopkins - I stopped at a Hotel in Hobart, arrived in the afternoon, checked out the next day, the whole time I stopped there, I never saw anyone on reception or any staff at all. Creepiest hotel I stayed in. Carol Henwood - When we went to have a shower, and the towels disintegrated! The shower had black mould in all the corners. The carpet was so sticky, we kept our shoes on. We slept on top of the bed as the sheets were crumpled and smelly. What a night. Sheila Kell - When my eldest son was about 2 years old we took a holiday to Shute Harbour in QLD and in middle of night we heard lots of scratching so turned on light and sat up in bed and there were hundreds of field mice crawling up walls and back of bed. They apparently were having a plague, but we dressed and left. Couldn't sleep in that motel. Christine Warner - A country pub only option one night. Our room has no lock on the door, and there were gaps in the floorboards so we could see straight down to the bar where it was very noisy. We had already been warned of people breaking in to hotel and motel rooms in that region, so we slept in the car and returned to the room in the morning for a shower. Helen Wilson - In Singapore, they gave us a “free” breakfast while someone rummaged through our belongings and took stuff. Image credits: Shutterstock

Travel Trouble

Bindi Irwin's glam hotel receives huge award

A Queensland hotel owned by Bindi Irwin has been named the World's Best Nature Hotel for 2024. The Crocodile Hunter Lodge, located in Beerwah on the Sunshine Coast, was given the honour at the Boutique Hotel Club Awards, which features the finest boutique hotels from across the world. Winners were announced across 18 categories, with 500-vetted nominees from 80 countries globally. The Crocodile Hunter Lodge is named after Bindi's father, the late Steve Irwin, who as known as the original Crocodile hunter capturing the attention of audiences worldwide. Judges commented that the property "really feels like you're entering into relaxation mode." Speaking of the huge win, Bindi said she and her team were "honoured" to receive the recognition for their commitment to an exceptional guest experience. "These awards showcase our dedication to providing extraordinary accommodation at The Crocodile Hunter Lodge, where guests can immerse themselves in the natural world, allowing them to reconnect with nature and one another," she said. The Boutique Hotel Club's panel of experts hand-picked a selection of destinations all around the world. They quality test over 400 gold standards of hospitality excellence to find exceptional stays. The title of the World's Best Boutique Hotel went to Akademie Street Boutique Hotel in Franschhoek, South Africa. Images: Nine/ Bindi Irwin

Domestic Travel

Hotel booking sites actually make it hard to get cheap deals, but there’s a way around it

<div class="theconversation-article-body"><a href="https://theconversation.com/profiles/peter-martin-682709">Peter Martin</a>, <a href="https://theconversation.com/institutions/crawford-school-of-public-policy-australian-national-university-3292">Crawford School of Public Policy, Australian National University</a> Booking a place to stay on holidays has become a reflex action. The first thing many of us do is open a site such as <a href="https://www.wotif.com/">Wotif</a>, <a href="https://au.hotels.com/?locale=en_AU">Hotels.com</a> or <a href="https://www.trivago.com.au/">trivago</a> (all of which are these days owned by the US firm <a href="https://www.accc.gov.au/media-release/accc-will-not-oppose-expedia%E2%80%99s-proposed-acquisition-of-wotif">Expedia</a>), or their only big competitor, <a href="https://www.booking.com/">Booking.com</a> from the Netherlands. Checking what rooms are available – anywhere – is wonderfully easy, as is booking, at what usually seems to be the lowest available price. But Australia’s Assistant Competition Minister Andrew Leigh is concerned there might be a reason the price seems to be the lowest available. It might be an <a href="https://ministers.treasury.gov.au/ministers/andrew-leigh-2022/media-releases/supporting-tourism-and-accommodation-providers-set-their">agreement not to compete</a>, or the fear of reprisals against hotel owners who offer better prices. <h2>Agreements to not compete</h2> Leigh has asked the treasury to investigate, and if that’s what it finds, it may be the booking sites have the perverse effect of keeping prices high, especially when the substantial fees they charge hotels are taken into account. For now, the treasury is seeking information. It has set a deadline of <a href="https://treasury.gov.au/consultation/c2022-338978">January 6</a> for hotel operators and booking sites to tell it: <ul> <li> the typical fees charged by online booking platforms </li> <li> the details of any agreements not to compete on price </li> <li> whether hotels that try to compete get ranked lower on booking sites. </li> </ul> What’s likely to come out of it is a ban on so-called price-parity clauses that prevent discounting, or a ban on “algorithmic punishment,” whereby hotels that do discount get pushed way down the rankings on the sites. But in the meantime, there are things we can do to get better prices, and they’ll help more broadly, as I’ll explain. <h2>Flight Centre precedent</h2> <figure class="align-right zoomable"></figure> Back in 2018, in a case that went all the way to the High Court, the Australian Competition and Consumer Commission (ACCC) forced <a href="https://www.accc.gov.au/media-release/flight-centre-ordered-to-pay-125-million-in-penalties">Flight Centre</a> to pay a penalty of A$12.5 million for attempting to induce airlines not to undercut it on ticket prices. That the ACCC eventually won the case might be an indication price-parity clauses are already illegal under Australian law. But it’s a difficult law to enforce. This is why the treasury is considering special legislation of the kind in force in France, Austria, Italy and Belgium. The ACCC has known for some time that Expedia and Booking.com have included clauses in their contracts preventing hotels offering the same room for any less than they do, even directly. Rather than take the big two to court, in 2016 the ACCC “reached agreement” with them to delete the clauses that prevented hotels offering better deals <a href="https://www.accc.gov.au/media-release/expedia-and-bookingcom-agree-to-reinvigorate-price-competition-by-amending-contracts-with-australian-hotels">face-to-face</a>. <h2>The concession that conceded little</h2> From then on, hotels were able to offer better deals than the sites over the phone or in person, but not on their own websites. Given we are less and less likely to walk in off the street or even use the phone to book a hotel, it wasn’t much of a concession. Then, in 2019, with the Commission under renewed pressure from hotel owners for another investigation, Expedia (but not Booking.com) reportedly <a href="https://www.smartcompany.com.au/business-advice/competition/expedia-allow-hotels-undercut-prices-online/">waived</a> the rest of the clauses, giving hotel owners the apparent freedom to advertise cheaper prices wherever they liked including on their own sites without fear of retribution. Except several appear to fear retribution, and very few seem to have jumped at the opportunity. <h2>Algorithmic punishment</h2> An Expedia spokesman gave an indication of what might be in store when he was quoted as saying a hotel that undercut Expedia might “find itself ranked <a href="https://www.smartcompany.com.au/business-advice/competition/expedia-allow-hotels-undercut-prices-online/">below its competitors</a>, just as it would if it had worse reviews or fewer high-quality pictures of its property”. Being ranked at the bottom of a site is much the same as not being ranked at all, something Leigh refers to as “algorithmic punishment”. It’s not at all clear the present law prevents it, which is why Leigh is open to the idea of legislating against it. Although you and I may not often think about what hotels are paying to be booked through sites such as Wotif and Booking.com, and although what’s charged to the hotel isn’t publicised, it appeard to be a large chunk of the cost of providing the room. One figure quoted is <a href="https://www.smartcompany.com.au/industries/tourism/online-travel-booking-fed-up-small-businesses-call-accc-action/">20%</a>. Leigh says hotel owners have told him the fees are in the “<a href="https://ministers.treasury.gov.au/ministers/andrew-leigh-2022/transcripts/interview-geraldine-doogue-abc-saturday-extra">double digits</a>”, something he says is quite a lot when you consider the sites don’t need to clean the toilets, change the sheets or help on the front desk. <h2>‘Chokepoint capitalism’</h2> What this seems to mean (the treasury will find out) is almost all bookings are more expensive than they need to be because firms that sit at the “<a href="https://theconversation.com/chokepoint-capitalism-why-well-all-lose-unless-we-stop-amazon-spotify-and-other-platforms-squeezing-cash-from-creators-194069">chokepoint</a>” between buyers and sellers are squeezing sellers. A hotel could always abandon the sites and offer much cheaper prices, but for a while – perhaps forever – it will be much harder to find. In their defence, the operators of the platforms might say they need to get the best offers from hotels in order to make it worthwhile for the operators to invest in their sites, an argument the treasury is inviting them to put. In the meantime, with some hotels reluctant to put their best rates on their websites, but with them perfectly able to offer better rates over the phone, there’s a fairly simple way we can all get a better deal – and help fix the broader problem by weight of numbers. If we look up the best deal wherever we want online, and then phone and ask for a better one (or a better room), we might well find we get it. We might be saving the owner a lot of money. Leigh reckons the more we do ring up, the more the sites might feel pressure to discount their own fees, helping bring prices down even before he starts to think about writing legislation.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/196460/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/peter-martin-682709">Peter Martin</a>, Visiting Fellow, <a href="https://theconversation.com/institutions/crawford-school-of-public-policy-australian-national-university-3292">Crawford School of Public Policy, Australian National University</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/hotel-booking-sites-actually-make-it-hard-to-get-cheap-deals-but-theres-a-way-around-it-196460">original article</a>. </div>

Travel Trouble

The good, the bad and the awful – how businesses reacts to online reviews

<div class="theconversation-article-body"> <a href="https://theconversation.com/profiles/mina-tajvidi-1192090">Mina Tajvidi</a>, <a href="https://theconversation.com/institutions/queen-mary-university-of-london-1745">Queen Mary University of London</a>; <a href="https://theconversation.com/profiles/nick-hajli-1426223">Nick Hajli</a>, <a href="https://theconversation.com/institutions/loughborough-university-1336">Loughborough University</a>, and <a href="https://theconversation.com/profiles/tahir-m-nisar-1050021">Tahir M. Nisar</a>, <a href="https://theconversation.com/institutions/university-of-southampton-1093">University of Southampton</a> Every day travellers across the globe are flocking to popular destinations, eager to relax and create memories. Alongside packing and planning, many turn to online reviews to choose the perfect hotel, restaurant, or activity. These reviews, often shared enthusiastically or with a hint of frustration, play a key role in shaping our experiences. But what happens to these reviews once they are posted? Do businesses truly read them, and if so, do they make changes based on customer feedback? The short answer is yes, businesses do read reviews and often act on them. In fact, for many, it’s a crucial part of their <a href="https://www.sciencedirect.com/science/article/abs/pii/S004016252100384X">customer engagement strategy</a>. Reviews offer a treasure trove of insights, from customer satisfaction and service quality to product usability and pricing perceptions. But beyond the numbers and star ratings, reviews provide a story of the customer experience that can highlight strengths and reveal weaknesses. Businesses, particularly in competitive industries like hospitality, often have dedicated teams or <a href="https://broadly.com/blog/reputation-management-tools/">software tools</a> to monitor reviews across platforms like Tripadvisor, Google, and Yelp. These tools can aggregate reviews, analyse sentiments, and even benchmark against competitors. For example, a hotel chain may use these insights to identify common themes in guest feedback, such as complaints about check-in delays or praises for room cleanliness. By doing so, they can prioritise issues and respond effectively. However, reading reviews is just the beginning. The real value lies in how businesses respond to them, and whether they take actionable steps to address the feedback. In many cases, customer reviews have become catalysts for change. For instance, a recurring complaint about outdated decor might prompt a hotel to refurbish its rooms. Similarly, consistent praise for a friendly staff member can lead to rewards or recognition programmes, boosting employee morale and enhancing the overall guest experience. <a href="https://ieeexplore.ieee.org/document/10614398">Some businesses</a> go a step further by engaging directly with reviewers. This engagement can take various forms, from public responses thanking customers for their feedback to private messages addressing specific concerns. <a href="https://www.emerald.com/insight/content/doi/10.1108/ITP-09-2018-0415/full/html">Such interactions</a> not only show that a business values its customers, but also humanises the brand, fostering trust and loyalty. A well-handled response to a negative review can even turn a dissatisfied customer into a loyal advocate. <h2>The role of negative reviews</h2> Negative reviews, while often dreaded by businesses, are an essential component of the feedback process. They provide honest, often blunt insights into what went wrong and where improvements are needed. For instance, during the holiday season, a restaurant might receive complaints about long wait times or underwhelming festive menus. Instead of viewing these reviews as setbacks, savvy businesses see them as opportunities to refine their offerings and enhance customer satisfaction. In some cases, businesses have <a href="https://ieeexplore.ieee.org/document/10614398">used negative reviews</a> as a springboard for innovation. A restaurant receiving feedback about limited vegetarian options might introduce new menu items, attracting a broader clientele and boosting sales. Similarly, a hotel criticised for lack of amenities might invest in additional facilities, improving its appeal and competitiveness. As technology evolves, the landscape of customer reviews and business responses is also changing. The rise of artificial intelligence and machine learning that uses algorithms has made it easier for businesses to analyse vast amounts of feedback and identify trends quickly. This capability allows for more proactive responses, with businesses anticipating issues before they become widespread problems. Moreover, the increasing use of video and photo reviews adds a new dimension to customer feedback. <a href="https://www.emerald.com/insight/content/doi/10.1108/JPBM-01-2019-2194/full/html?casa_token=adZDhhc3f0IAAAAA:7jPn1_y31gfB4BjJjLdl8QnnFixO3XCEOKbtemd0N2vhh_UCEHa1vjisRj3X3K1iw7UIRL1yylJGN6CCqPbW1Bs4CoSto1x0M1ntb_RtD7z-ZXHzj7Q">Visual reviews</a> can provide a more vivid portrayal of experiences, from showcasing a beautifully plated dish to highlighting a less-than-sparkling pool. Businesses are adapting to this trend by incorporating user-generated content into their marketing strategies, showcasing real-life customer experiences to attract new clients. However, the rise of fake reviews is a growing concern. In 2023, the popular travel website Tripadvisor <a href="https://www.tripadvisor.com/TransparencyReport2023#group-section-Fake-Reviews-HZjJZOxSZ4">saw an overwhelming influx</a> of user-generated content, with over 30 million reviews, however, amid this vast pool of feedback, 1.3 million reviews were flagged as fraudulent and subsequently removed. In the end, customer reviews are not just fleeting opinions left in the digital atmosphere. They are valuable conversations between businesses and their customers. For businesses, reviews offer an opportunity to understand their clients’ needs, address concerns, and celebrate successes. That is why businesses like <a href="https://www.aboutamazon.com/news/policy-news-views/how-ai-spots-fake-reviews-amazon">Amazon are using AI</a> to manage the reviews. By reading, responding, and, most importantly, acting on reviews, businesses can foster a loyal customer base and continually improve their offerings. So, the next time you leave a review, remember that someone is listening, and your words may just be the catalyst for positive change.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/236194/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/mina-tajvidi-1192090">Mina Tajvidi</a>, Lecturer in Digital Marketing, <a href="https://theconversation.com/institutions/queen-mary-university-of-london-1745">Queen Mary University of London</a>; <a href="https://theconversation.com/profiles/nick-hajli-1426223">Nick Hajli</a>, AI Strategist and Professor of Digital Strategy, <a href="https://theconversation.com/institutions/loughborough-university-1336">Loughborough University</a>, and <a href="https://theconversation.com/profiles/tahir-m-nisar-1050021">Tahir M. Nisar</a>, Professor of Strategy and Economic Organisation, <a href="https://theconversation.com/institutions/university-of-southampton-1093">University of Southampton</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/the-good-the-bad-and-the-awful-how-business-reacts-to-online-reviews-236194">original article</a>. </div>

Travel Trouble

"Best country in the world" crowned for the third year in a row

The best countries in the world have been ranked according to a new survey, with Switzerland taking out the top spot for the third year in a row. According to new data released by <a href="https://www.usnews.com/news/best-countries/rankings" target="_blank" rel="noopener">US News & World's report</a> in its annual Best Countries rankings, the small European nation has been dubbed the "best country in the world" for 2024. Among the top 25 list, 15 European countries nabbed spots, east and southeast Asia claimed four spots, and the Middle East took two spots, with North America and Oceania taking two spots each. The ranking was made based on the views of 17,000 people, who assessed how well each nation ranked on categories including power, openness for business and cultural influence. At the top of the ranking was Switzerland, which has been at the top of the table nearly every year since 2017, with the report saying the country was "bolstered by notable performances in three of the heaviest-weighted subrankings: quality of life, entrepreneurship and social purpose." Japan claimed second spot on the list for the first time, climbing four spots from last year's ranking, for its high rankings in the entrepreneurship and movers categories. Australia came in fifth place this year (down from fourth in 2023), ranking high in quality of life and social purpose, while New Zealand came in ninth place (down from eighth in 2023). Check out the top 25 best countries list below. 1. Switzerland 2. Japan 3. United Stated of America 4. Canada 5. Australia 6. Sweden 7. Germany 8. United Kingdom 9. New Zealand 10. Denmark 11. Norway 12. France 13. The Netherlands 14. Singapore 15. Italy 16. China 17. United Arab Emirates 18. South Korea 19. Spain 20. Finland 21. Austria 22. Iceland 23. Belgium 24. Ireland 25. Qatar Image credits: Shutterstock

International Travel

Funniest joke of the Edinburgh Fringe Festival crowned

The funniest joke of the Edinburgh Fringe Festival has been crowned, with the top ten hilarious quips also receiving honourable mentions. Thousands of performers flock to Scotland's capital each year to entertain and delight crowds at the Fringe in all areas of the arts, including live comedy. For the last 15 years, British entertainment channel U&Dave, owned by British broadcaster UKTV, has handed out the "Funniest Joke of the Fringe Award" by popular vote. Despite coming up against fierce competition, comedian Mark Simmons won with his joke, "I was going to sail around the globe in the world's smallest ship but I bottled it." A panel that included leading UK comedy critics and comedians attended hundreds of shows across the festival and submitted their 10 top jokes, before a shortlist of gags were anonymised was presented to 2,000 members of the British public to vote on the one that evoked the most laughter. Upon winning the prestigious award, Simmons, who was at the Fringe celebrating his 10 year anniversary as a stand-up comedian, said, "I'm really chuffed to win U&Dave's Funniest Joke of the Fringe. I needed some good news as I was just fired from my job marking exam papers, can't understand it, I always gave 110%." Check out the list of the top ten jokes from the Edinburgh Fringe Festival as voted by the public below. 1. "I was going to sail around the globe in the world's smallest ship but I bottled it." Mark Simmons 2. "I've been taking salsa lessons for months, but I just don't feel like I'm progressing. It's just one step forward… two steps back." Alec Snook 3. "Ate horse at a restaurant once - wasn't great. Starter was all right but the mane was dreadful." Alex Kitson 4. "I sailed through my driving test. That's why I failed it." Arthur Smith 5. "I love the Olympics. My friend and I invented a new type of relay baton: well, he came up with the idea, I ran with it." Mark Simmons 6. "My dad used to say to me 'Pints, gallons, liters' – which, I think, speaks volumes." Olaf Falafel 7. "British etiquette is confusing. Why is it highbrow to look at boobs in an art gallery but lowbrow when I get them out in Spoons?" Chelsea Birkby 8. "I wanted to know which came first the chicken or the egg so I bought a chicken and then I bought an egg and I think I've cracked it." Masai Graham 9. "My partner told me that she'd never seen the film Gaslight. I told her that she definitely had." Zoë Coombs Marr 10. "The conspiracy theory about the moon being made of cheese was started by the hallouminati." Olaf Falafel Image credits: Instagram

International Travel

Dancing With The Stars champion crowned

The winner of Dancing With The Stars has been crowned after a fierce month of competition. The semi-final saw Ben Cousins, Adam Dovile, and Shane Crawford sent home, so the five remaining stars Lisa McCune, Ant Middleton, James Stewart, Nikki Osborne, and Samantha Jade, battled it out for the final show down. For the first set of performances, each pairing was tasked with doing a freestyle routine for the judges, with Lisa and Ian landing themselves at the top of the leaderboard with a perfect score of 40. Samantha and Gustavo came in close with a score of 38, while Ant and Alex scored 34. Nikki an Aric scored 31 while James an Jorja were awarded 30 which left both pairs at the bottom of the leaderboard. Despite the audience votes being added, the scores didn't change, so the the top three pairs moved to the stage for one last chance to impress the judges. They were all tasked to choose perform a dance from the season that they thought they excelled at. Samantha and Gustavo opted to take on the foxtrot, landing a final score of 38. Ant and Alex were up next with a contemporary routine with Judge Helen Richey complimenting them for a "fantastic" performance before the panel awarded them with a final score of 36. Lisa and Ian were the last couple to hit the dancefloor and they performed the Viennese Waltz. The judges said they loved the dance but weren't sure if it was as good as the first time they did it. “But it was just gorgeous, it was absolutely stunning,” said Craig Revel-Horwood before the panel gave them a final score of 39. After a tense wait as the audiences casted their votes, Ant and Alex placed third, Samantha and Gustavo placed second and Lisa and Ian were announced as the Dancing With The Stars 2024 champions. “I’m so thrilled,” she said before praising her dance partner. "This one is so beautiful,” she said of the trophy. “Like he’s going back to the UK. What happens? Do I keep it here? It will keep my Logies company.” Images: Seven

Expert reveals why you shouldn’t use hotel hair dryers

An expert has shared why you should avoid using hair dryers that are provided in hotels. Many travellers rely on these handy devices that are often found in bathroom drawers in hotels, instead of packing your own hair dryer that can often take up valuable luggage space. However, trichologist Jacqui McIntosh, who focuses on diseases related to the scalp and hair, said travellers should avoid these appliances at all costs. According to the expert, there's a high chance there are bacteria and germs lurking inside the hair dryer that have been passed between hotel guests. "Using a hairdryer riddled with bacteria and germs does pose health risks and can be detrimental to your hair health," she told The Mirror. McIntosh says when the microorganisms inside a hairdryer make their way onto your hair and scalp, "they can spark infections and irritations, disrupting your hair follicles and slowing down healthy growth." Even without the worry of bacteria and germs, there's a chance of dust and mould lurking inside the appliance, which she says are "troublemakers for your scalp". "Neglected hair dryers are time bombs waiting to go off. Debris buildup inside the device spells overheating, increasing the risk of singeing your hair or scalp," she explained. McIntosh also clarified that, as pointed out in a 2009 study, hairdryers are one of the handful of items that are missed by hotel cleaning staff, so next time you’re staying in a hotel, probably best to bring your own hair dryer. Image credits: Shutterstock

Travel Trouble

Motive and cause of death revealed after six found dead in luxury hotel

Six people found dead in a luxury hotel room in central Bangkok are believed to have died due to poisoning, according to Thai police. Authorities shared photo of the teacups found in the room on the fifth floor of the hotel, revealing they found traces of cyanide in the cups. The bodies of two American and four Vietnamese nationals were found by hotel staff on Tuesday evening, after staff entered the room to inform them it was past check out time. The group, made up of three men and three women aged between 37 and 56, likely drank from tea and coffee cups laced with cyanide following a dispute linked to bad investments, Thai police said on Wednesday. Photos of the crime scene released by authorities show a lack of struggle and violence, instead showing bodies scattered around the room among plates of untouched food, and two thermos flasks and cups. Initial examinations revealed the presence of cyanide in six cups, according to police. “The mouths and nails on all the bodies turned purple, showing a lack of air could be a joint reason of the cause of the death,” forensic doctor Kornkiat Vongpaisarnsin, told a press conference at the Chulalongkorn University. “We presume they all died from cyanide which causes a lack of air in some organs,” he added. Authorities initially said they were searching for a seventh person who was part of the hotel booking, but on Wednesday they dismissed this line of inquiry, saying they believe one of the dead people poisoned the others with the deadly fast-acting chemical cyanide. “We are convinced that one of the six people found dead committed this crime,” said Noppasil Poonsawas, a deputy commander of Bangkok police. That person, police said, had ordered the food and tea to the room and “looked under stress” when staff arrived. After conducting interviews with hotel staff, Noppasin said one of the members of the group was alone in the room when the food arrived and was later joined by the other guests. He added that the incident was likely linked to a “personal matter” and not related to organised crime as interviews carried out with relatives of the dead indicated a dispute over debt. “One of the relatives said one of the deceased was an investment agent and all (the deceased) invested, but the business was not going as expected. They made an appointment to discuss the matter in Thailand,” Noppasin said. Police believe that the woman who poisoned the group did so after she accrued huge debts related to an investment in a hospital in Japan, according to police sources cited by Vietnamese media. She had allegedly convinced a married couple and two other victims among the dead to pour funds into the project, but they had reportedly lost roughly $280,000 AUD as a result. Tran Dinh Dung, the father of one of the victims, said his 37-year-old son was due to return to Vietnam last Sunday. “I kept calling him but couldn’t get through so I was very worried, but I didn’t expect him to die in Thailand,” Dung said in an interview with Vietnam’s Thanh Nien newspaper. “Phu’s mother has fainted countless times, she could not bear this shock,” he said. Image credits: AFP/Anusak Laowilas/NurPhoto/Shutterstock Editorial

Legal

Six people found dead in luxury hotel

A disturbing theory has emerged after six people were found dead in a luxury hotel room in central Bangkok. According to Bangkok’s Metropolitan Police commissioner Thiti Saengsawang, hotel staff at the Grand Hyatt Erawan discovered the bodies of six people in a fifth-floor room after they missed check out time by more than 24 hours. After concluding that the incident did not appear to be a robbery and none of the bodies showed any signs of physical violence, Thai Police are exploring the possibility that the people were poisoned. Police shared that they "needed to find out the motives", and that the deaths were the result of a "killing", not a suicide. Authorities conformed they are investigating the potential poisoning after Thiti said cups with traces of a white powder were located in the room, along with untouched food that had been ordered earlier. As police continue their investigation into the shocking deaths, they are currently searching for a seventh person who was part of the hotel booking and is now a possible suspect. Two of the dead were US citizens of Vietnamese background, while the other four were Vietnamese nationals. Thiti said police believe one member of the group had tried to reach the door to escape but fell and died before they could get there. The Thai government issued a statement after the killings, with Thai Prime Minister Srettha Thavisin saying, "There were no signs of a struggle," adding, "We need to conduct an autopsy." He also "ordered all agencies to urgently take action to avoid impact on tourism,” given that the luxury hotel is situated in a popular tourist area. Image credits: BBC / Royal Thai Police

Travel Trouble

"This is crazy": MasterChef Australia 2024 winner crowned

MasterChef Australia has crowned its 2024 winner! Nat Thaipun has emerged as the winner of the coveted title and took home a whopping $250,000. In the intense finale, the final two contestants Josh Perry and Nat Thaipun had 75 minutes to cook up something spectacular for the judges using black peppercorns as the key ingredient. While Perry went with a rib-eye with some brussels sprouts and peppercorn sauce, with a spin on the vegees and some pureed sauce, Thaipun went with a Thai twist on a hearty pub meal, the scotch egg. In the first round, Thapun managed to secure a total of 36/40, while Perry walked away from round one with 33/40. In the second round, the contestants were asked to recreate renowned British chef Claire Smith's "Core-teaser", an incredibly detailed version of the classic Malteaser, with 113 steps to follow. Both contestants struggled with the dessert, but Perry ended up struggling the most with one of the dish's key elements which resulted in his malt sugar ball going "pear-shaped". Perry "absolutely nailed it" despite missing an element of the dessert, and Thaipun was "pretty bang on" with the flavours of the dish, but the judges thought her texture was off. Despite this, it was the extra points in the first round that gave Thaipun the advantage of winning the show. <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/p/C9e3cmaP66A/?utm_source=ig_embed&utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/C9e3cmaP66A/?utm_source=ig_embed&utm_campaign=loading" target="_blank" rel="noopener">A post shared by MasterChef Australia (@masterchefau)</a> </div> </blockquote> Speaking about her huge win, she told the judges: “I feel so good. This is crazy, it feels like a dream, but it’s not!” Former MasterChef winner Julie Goodwin congratulated Thaipun on her win on Instagram. "Congratulations Nat and to all who competed. Best wishes for whatever adventures come next!" she wrote. Fans also congratulated Thaipun. "From the immunity pin winner to the Masterchef winner !!! 👏👏👏" wrote one. "Omg, congratulations! She's so consistent and strong and clever innovative from start to the grand finale!🙌" added another. "What a great finale cook!!! Truly enjoyed this season. So many talented cooks but so delighted Nat won 💛" a third wrote. Images: Channel 10/ Instagram

Food & Wine

"Expectation vs Reality": Woman's reaction to hotel scam

A woman was left outraged after forking out on a hotel room with a gorgeous sea view, only to find out she had fallen for a scam. Influencer Clarisa Murgia paid an obscene amount of money for the room with a view, which was advertised as part of a holiday of a lifetime across Europe. Expecting blue seas, sailing boats and a view of the mountain range, the influencer was utterly disappointed when she found out that the breathtaking views was nothing but a poster attached to the wall of the building outside her window. She shared footage of the "view" on TikTok, with the caption "Expectation vs Reality" and from one angle the poster looked just like the real thing. But as she pans to the another side, the massive poster emerges attached to a crumbling white wall, with her actual view being rows of barred white windows and a dingy alley. "Someone rented a B&B with a sea view. I feel scammed, guys," the influencer added. "No one has ever deceived me like this before, hahaha." The video racked up over 2.5million views, with many joking about her unfortunate situation. "Not even my ex lied that much," one joked. "My luck in life is summarised in this video," another added. "That's why I always look at the location so I don't fail," a third wrote. Images: TikTok

Travel Trouble

10 tips for a better night’s sleep in a hotel room

From noisy neighbours to unbearable bedding, a good night’s sleep in a hotel room can be hard to come by. Here are 10 tips to help you get decent shut eye. 1. Book a room midway down a hallway This is generally the quietest part of the floor, way from ice and wending machines, laundry facilities, exits, closets and any other places where sudden noises might occur. 2. Try to avoid rooms facing a pool While the view is something to admire, pools can also be the sight of noise generating late-night gathering and any sounds generally echo loudly off the water. 3. Inquire at the front desk about pillow options If the wrong pillow gives you back or neck pain have a chat to the front desk when checking in. Most hotels stock pillows of varying firmness, and can offer a better fit. 4. Pack earplugs and eyeshades When you’re struggling to get to sleep the tiniest noise or ray of light can end up being a huge distraction. Nip this in the bud by packing earplugs and eyeshades. 5. Turn your mobile phone off Mobile notifications can be a huge distraction (particularly when they’re coming from friends and family in different time zones). Turn your phone off, and enjoy the bliss. 6. Make use of your ‘do not disturb’ sign If you’re planning to sleep in make sure you put your ‘do not disturb’ sign on the outside doorknob, otherwise you might get a rude awakening from a housekeeper. 7. Report any noises immediately Sometimes a quick pound of the wall will quiet down a noisy neighbour, but this doesn’t always work. If the people in the room next to you won’t keep quiet, make sure you let the front desk know and they can take the necessary actions. 8. Adjust the room temperature Most people sleep better in a cooler room, so make sure you adjust the temperature to whatever is the best fit for you to get sleep. Even just opening the window a tiny little crack can make a big difference in terms of your overall comfort levels. 9. Ask the front desk about blackout shades Particularly if you’re staying in a city that’s full of lights, noises and distractions, blackout shades can provide you with a level of peace and comfort that will help you sleep. 10. Consider bringing your own sheets Particularly if you’ve got skin sensitives, it’s generally a good idea to bring your own sheets (if you’ve got enough space). The familiar scent and feel will really help you sleep. Image credits: Shutterstock

Travel Tips

The truth about hotel bathrobes

When the time comes to check out of a hotel, it is hard to resist the urge to search the room for any freebie items that can we can slip into our suitcase. Robes and slippers are the hotel items that cause the most confusion among guests about whether they can take them home without any consequence. <a href="https://www.escape.com.au/travel-advice/to-steal-or-not-to-steal-what-you-can-and-cant-take-from-hotel-rooms/news-story/7fa7f374957edf51512c0c5dc62f4ed2" target="_blank" rel="noopener">Escape</a> has revealed that robes are off limits for most hotels and that guests will also be hit with an extra charge if one goes missing. Hotel bathrobes are laundered and then reused for the next guest. However, most hotels do not mind if slippers are taken by guests because they will not be used again. “Slippers won’t be used again,” explained Hotels.com marketing manager David Spasovic. “So you may as well stash them away for you to use on your next flight – they’re ideal for wearing on a long haul. Hold back on the robe though.” There are plenty other items that are up for the taking at hotel rooms, but it is important to make sure you don’t get too carried away. “The general rule of thumb is that if it can't be reused then it can be taken,” said David. “Miniature toiletries, shower caps, combs, disposable razors and toothbrushes. These are all goodies that can be swiped.” Pier One Sydney Harbour Hotel’s general manager, Kim Mahaffy said, “We expect guests to either use or to take consumable items, including soap. But preferably not two dozen from the housekeeping cart!” As a general guide, pillows, towels, robes, bed sheets and electrical items cannot be taken from hotels. But slippers, soap, shampoo and conditioner, tea and coffee and pens, are up for grabs. Image credits: Getty Images

Travel Tips

"I'm shocked": Queen of the jungle crowned in I'm a Celeb finale

The 2024 season of I’m A Celebrity … Get Me Out Of Here! has concluded with the coronation of a new monarch. No, it’s not some royal lineage we’re talking about; it’s the queen of reality TV herself, Skye Wheatley. After weeks of enduring the culinary horrors of the jungle and the occasional emotional breakdown, Australia has spoken and Skye is officially their jungle royalty. Her reign over the camp was nothing short of spectacular, featuring riveting moments such as her triumph over creepy crawlies, her dramatic monologues about missing Wi-Fi, and of course, her unforgettable friendship with that one tree that seemed oddly supportive. In an “incredibly close” result that had us all on the edge of our seats (or couches, let’s be real), Skye managed to outshine her fellow campmates and secure the coveted title of Jungle Queen. But it wasn’t just about the glory; it was about the charity, too. Skye walked away with $100,000 for Bully Zero, proving once and for all that you can battle both bullies and bugs and emerge victorious. In her post-victory interview, Skye expressed her shock at the win, saying, “I’m shocked.” Truly, her eloquence knows no bounds. “I feel absolutely blessed to have had this opportunity, and to go through the things I went through with these boys.” But behind those eloquent words lies the heart of a true champion, one who faced her fears head-on and emerged triumphant, all while looking fabulous in a khaki jumpsuit. Before her jungle adventure, Skye confessed that she thought the public expected her to “fall flat on my face”. Well, Skye, the joke’s on them because you soared like a majestic eagle, or at least like a slightly disoriented possum. And let’s not forget the emotional rollercoaster that was the finale. Tears flowed like the Brisbane River as the top three reunited with their loved ones. It was a moment of pure emotion, a stark contrast to the usual scenes of celebrities eating bugs for our entertainment. As we bid farewell to another season of jungle shenanigans, we can’t help but reflect on the memories created, the friendships forged, and the questionable food choices made. Here’s to Skye Wheatley, the queen of our hearts and the jungle alike. Long may she reign, or at least until the next season starts. And to all the celebrities who braved the jungle, whether voluntarily or not, we salute you. May your next adventure be slightly less bug-infested and involve significantly more room service. New host Robert Irwin had the last word to longtime host Julia Morris: “From the bottom of my heart, I have loved this so much," he said. "It’s been so much fun.” Images: Network Ten

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"This is crazy": MasterChef Australia 2024 winner crowned

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The truth about hotel bathrobes

"I'm shocked": Queen of the jungle crowned in I'm a Celeb finale

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