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Even after the government’s aviation crackdown, Australia will lag behind on flyers’ rights

<div class="theconversation-article-body"><a href="https://theconversation.com/profiles/ian-douglas-2932">Ian Douglas</a>, <a href="https://theconversation.com/institutions/unsw-sydney-1414">UNSW Sydney</a> When it comes to consumer protections for airline passengers, Australia has long been dragging its feet. The limited protections we do have rely heavily on the general <a href="https://consumer.gov.au/index.php/australian-consumer-law">Australian Consumer Law</a>. The “consumer guarantees” provided in this law only require services to be delivered in the arguably vague framework of a “reasonable time”. That might be okay if we’re just getting a sofa delivered from a furniture retailer. The cost of a late delivery is low. But these guarantees were not tailored to the unique impacts delayed or cancelled flights can have on travellers. Australia’s lack of aviation-specific protections has long been a severe <a href="https://www.accc.gov.au/system/files/Airlines%20Terms%20and%20Conditions%20Report.pdf">pain point</a> for flyers, only heightened by pandemic disruption. The government’s much-awaited <a href="https://www.infrastructure.gov.au/infrastructure-transport-vehicles/aviation/aviation-white-paper">Aviation White Paper</a>, released in full on Monday, promised to address this issue. At the heart of the reforms, Australia will get a new aviation ombud scheme, and a new charter of customer rights for passengers. The recognition that new protections are needed is a step in the right direction. But this once-in-a-generation white paper missed the chance to achieve far more, by moving Australia to the style of consumer protection that have now been offered for 20 years in <a href="https://www.airhelp.com/en-int/ec-regulation-261-2004/">Europe</a>. <h2>Why is air travel unique?</h2> Airline customers have a reasonable expectation of arriving at their destination, at (or close to) the time published by the airline in its schedule at the time the reservation was paid and ticketed. If this can’t be achieved, they should at least arrive at some amended time that was advised far enough in advance to allow related reservations and bookings to be adjusted. Air travel has to be punctual because it doesn’t have any substitutes. On even a modest deadline, driving from Perth or even Sydney to Melbourne, for example, is not a comparable option. And a passenger’s options to adapt their travel plans diminish as the departure date approaches. In the final days before travel, hotel cancellation deadlines pass and alternative connecting flight options sell out or spike in price. In some cases, travelling to a specific event can become pointless for a passenger if a delay is lengthy enough. <h2>Australia is playing catch-up</h2> In contrast with Australia, aviation-specific protections have long existed in many other developed economies. In the European Union (EU), for example, <a href="https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=LEGISSUM%3Al24173">regulations</a> make clear that airlines have specific obligations and responsibilities in the event of delays, cancellations and denied boardings. This includes the <a href="https://www.airhelp.com/en-int/ec-regulation-261-2004/">right to compensation</a> of up to €600 (A$988). These protections and the levels of compensation payable for failure to meet specified requirements for different kinds of flights are comprehensively legislated. Canada has a <a href="https://laws-lois.justice.gc.ca/eng/regulations/SOR-2019-150/index.html">slightly different approach</a> – smaller regional carriers have different obligations to mainline operators. But as with the European regulation, it imposes an obligation to get the passenger to the ticketed destination, or to refund the ticket if the journey has become pointless. The absence of such legislated protections in Australia means we typically have to rely on the goodwill of the airline when things go wrong. <h2>Real action has been delayed</h2> The centrepiece proposal of the <a href="https://www.infrastructure.gov.au/infrastructure-transport-vehicles/aviation/aviation-white-paper">white paper</a> is to create a new ombud scheme with “the power to direct airlines and airports to provide remedies to consumers and investigate customer complaints about airlines’ and airports’ conduct”. This will replace the existing <a href="https://www.airlinecustomeradvocate.com.au/General/Default.aspx">Airline Customer Advocate</a>. A new charter of customer rights, to be produced by the scheme, will aim to give flyers “greater certainty about what they can expect when flights are cancelled and delayed” and require airlines to be more transparent about their performance. The white paper noted the poor on-time performance of Australian carriers. It also pointed out that the Australian Competition and Consumer Commission <a href="https://www.accc.gov.au/system/files/Airlines%20Terms%20and%20Conditions%20Report.pdf">identified</a> problems with consumer protections for air travel in Australia as far back as 2017. But its proposals offer no real quantifiable or enforceable improvements to consumer rights. Despite the well-established models in comparable countries – many of which have <a href="https://theconversation.com/if-australia-had-an-aviation-ombudsman-passengers-could-get-compensation-for-cancelled-flights-235679">followed the EU’s lead</a> – Australians will need to wait for yet another discussion process to be complete before they see what protections may eventually be introduced. The government’s white paper has largely just kicked the can down the road. At a minimum, passengers on Australian carriers deserve the assurances given to those travelling in and from Europe: in the event of a cancellation or long delay, that they will be transported to their destination on an alternative flight as quickly as possible. They should also be given appropriate meals and accommodation until they can make this onward journey, receive compensation for lengthy delays, and have the option to return home with a full refund if their travel has become pointless.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/237469/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/ian-douglas-2932">Ian Douglas</a>, Honorary Senior Lecturer, UNSW Aviation, <a href="https://theconversation.com/institutions/unsw-sydney-1414">UNSW Sydney</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/even-after-the-governments-aviation-crackdown-australia-will-lag-behind-on-flyers-rights-237469">original article</a>. </div>

Domestic Travel

Motorist fined $4000 for dodgy driver's license tactic

A prominent Sydney lawyer has warned Aussie drivers against falsely nominating someone to take on their demerit points after one of his clients was fined $4000 for the illegal act. Speaking to Yahoo News Australia, Sydney lawyer Avinash Singh said that there has been a significant spike in the practice in recent months. "In 2024, Transport for NSW (TfNSW) commenced a crackdown on false nominations of drivers," he told Yahoo. "There has been a widespread trend of people agreeing to take demerit points for other drivers. "The person nominated will usually charge a fee to take the demerit points. Often they are on international licences and may not even be in the country." He then explained the case of one of his clients who was issued a $4,000 fine for trying to offload their demerit points. "The reason the fine was so expensive was because the vehicle was registered as a company vehicle and the company had a record of previous offences," he explained. "As such, it was subject to the penalties for a corporation, which are significantly greater than that of an individual ($1,500)." He said the matter was listed at court where the $4,000 fine "could have been increased to $22,000". Singh managed to fight the fine on behalf of the driver, but warned that authorities are increasing their surveillance on this illegal act and have urged Aussies to remain vigilant. The tactic has gained popularity over the past few years, with the illegal service often being advertised on social media and the price of one demerit point going for anywhere between $30-$150. Image: Facebook/ Yahoo

Legal

Outraged Qantas flyer captures "absolutely unacceptable" act

Qantas staff have been condemned for leaving a pet crate abandoned on a Sydney tarmac in torrential rain. An outraged passenger captured the moment she saw the pet carrier, and a trolley full of suitcases, left in the rain at Sydney Airport on Friday, and shared it to social media. Sydney was hit with heavy rain on Friday, with some parts of New South Wales recording a month's worth of rainfall within a single day. After passengers had been loaded onto the Qantas aircraft, the concerned traveller noticed the animal had been abandoned in the rain. "Unfortunately the weather was unavoidable, but this luggage was left out in the open in Sydney for 30 mins and the animals for 15 minutes — one facing the rain," the furious passenger wrote on Facebook. Travellers on the same flight were quick to comment on the woman's post, saying their luggage had arrived soaking wet. "[I was on] on same flight, my luggage came home wet. Thinking a cover in these conditions would be nice," they wrote. Others expressed their concerns for the animal left in the crate in the rain, saying it was "animal abuse" to leave a furry friend in those conditions. "Those poor fur babies," one person wrote. "I'd report this if I saw it. Should have brought this to the attention of ground crew ASAP." A third added, "I'm unimpressed by the luggage but those pet carriers out there is absolutely unacceptable. I'd be fuming if my boy was stuck on the tarmac in a cage in torrential rain, making an already stressful situation even worse." "Disgusting to leave those fur babies out in the rain. Almost animal abuse," another said. A spokesperson from Qantas told <a href="https://au.news.yahoo.com/qantas-photo-catches-airline-in-unacceptable-act-id-be-fuming-222149288.html" target="_blank" rel="noopener">Yahoo News</a> that they are investigating the incident and that the airline "takes the safety and welfare of pets travelling with us very seriously". Image credits: Facebook

Travel Trouble

Qantas announces massive overhaul of frequent flyer program

Qantas, Australia's flagship airline, has unveiled significant changes to its frequent flyer program in response to ongoing feedback from millions of members. The announcement, made at the airline's headquarters in Sydney, marks one of the most substantial expansions in the 35-year history of the Qantas Frequent Flyer program. During the event, Qantas CEO Vanessa Hudson, alongside Andrew Glance, the newly appointed Loyalty boss, outlined the updates to both the media and select members of the frequent flyer program. These changes aim to address longstanding concerns and enhance the overall experience for loyal customers. A key highlight of the overhaul is the introduction of Classic Plus Flight Rewards, providing members with access to an additional 20 million reward seats for booking flights. Vanessa Hudson said that this expansion is a direct response to member feedback. “The Qantas Frequent Flyer program is an integral part of Qantas and has always been about recognising our customers for their loyalty," Hudson said. "We’ve spent a lot of time listening to members about how we can better reward them . . . We’re adding over 20 million new flight rewards with the launch of a new type of reward seat called Classic Plus. It’s one of the biggest expansions we’ve made to the Frequent Flyer program in its 35-year history." With Classic Plus Flight Rewards, frequent flyer members can now access sought-after destinations such as London, Tokyo, New York and Singapore with greater ease, even during peak travel periods. This substantial increase in available seats – 20 million annually compared to the previous 5 million – represents a significant advantage for members seeking to redeem their points for travel. However, it's important to note that while Classic Plus Flight Rewards offer increased availability, they will require more points to book compared to the original program. This announcement follows recent speculation about a major revamp of the frequent flyer program, with Qantas hinting at changes aimed at allowing customers to maximise the value of their points. These changes come in response to feedback from program members, some of whom have voiced frustrations about the devaluation of points and difficulties in securing rewards seats. Qantas' announcement of sweeping changes to its frequent flyer program signals a significant step in the airline's ongoing efforts to prioritise customer satisfaction and loyalty. Images: Qantas

Money & Banking

Luke Davies' final act of kindness for nervous flyer

The colleagues of slain Qantas flight attendant Luke Davies have shared the 29-year-old's final act of kindness for an elderly couple travelling overseas. In one of the last flights before his untimely death, Davies was on a flight from Sydney to Singapore as an elderly woman boarded the plane with her dying husband who was dealing with dementia. The senior couple were travelling to Switzerland so the man could pay one final visit to his son before succumbing to his illness. The caring flight attendant spent the entire eight-and-a-half hour journey, including his break, with the man and his wife as they flew first-class. "The wife had told him [her husband] had severe dementia, and she was really saddened by it because she kept saying he was the most beautiful husband and kindest man, and she was losing him to this cruel disease," Qantas colleague Brooke Walters told the <a href="https://www.smh.com.au/national/nsw/luke-davies-act-of-kindness-on-one-of-his-last-flights-20240227-p5f84n.html" target="_blank" rel="nofollow noreferrer noopener">Sydney Morning Herald</a>. "She was getting exhausted because every 30 seconds he was losing his memory, like a goldfish, and Luke took it upon himself to care for them constantly." Walters shared how her friend and colleague went above and beyond to care for the elderly man, recalling how he tucked the man into his bed, reassured him amid his confusion and consoled his wife, who was at times upset. "Luke had been told they booked the flight a year and a half ago, but the husband had deteriorated in the last three months really badly, so it was going to be their last trip to see their son, and Luke wanted it to be as comfortable as possible," she said. Ms Walters added that Mr Davies had a love of travelling and was a joy to be around. Luke and his partner Jesse Davies' <a href="https://www.oversixty.com.au/finance/legal/update-on-search-for-bodies-of-murdered-couple" target="_blank" rel="noopener">bodies were found</a> in southern New South Wales on Tuesday, after Constable Beaumont Lamarre-Condon turned himself in over the disappearance of the two men, and has since been <a href="https://oversixty.com.au/finance/legal/police-officer-arrested-amid-search-for-missing-men" target="_blank" rel="noopener">charged</a> with two counts of murder. Image credits: Instagram

International Travel

Widow "cranky" after Qantas denied late husband's points claim

A widowed grandmother has been left frustrated after Qantas refused to let her claim the 6,800 frequent flyer points in her late husband's account. 72-year-old Rhonda told Yahoo that she reached out to the airline after Brian - her husband of 52 years - passed away in May. Rhonda hoped to claim his frequent flyer points, but was met with a brutal rejection letter instead. While they offered their "sincere condolences", it also stated Qantas' "terms and conditions" didn't allow such a transfer, and Rhonda was asked to send through a copy of Brian's death certificate so they could close his account. "I know it's not a lot of points but it's the principle of it because, damn, you get hardly anything out of it anyway," she told Yahoo. "I just thought it would naturally come to me so, once I told them he passed away, I could've easily gone in and transferred them to myself without telling them but I wanted to do the right thing." Four months later, Qantas announced that from October they would change their policy to allow next of kin to claim frequent flyer points. When Rhonda heard about this, she reached out to the airline again. "I immediately wrote back and said that, 'After hearing the news item, I was under the impression you were now looking at this'," she said. "I haven't heard a word back since. I don't know if they're just ignoring me. "I've just had enough," she added. The grandmother-of-five added that she was "cranky" with the airline. "Everywhere I turn there's a barrier, and what's 6,800 points to them? "They are trying to keep their reputation intact and until I heard that announcement I was done with it. Now I still haven't heard and I am cranky about it," she concluded. Fortunately, after Rhonda shared her complaints with the media, Qantas eventually credited her the points, although she remains unimpressed with the "ridiculous" process. A Qantas spokesperson has also offered their sincere apologies to Rhonda. "Our customer team have been in contact with her to advise that her husbands' points have now been transferred to her frequent flyer account," they said. Rhonda said that she hopes to use the points for a holiday and explore the outback in the iconic The Ghan train next year. Image: Daily Mail/ Getty

Travel Trouble

Sam Newman grilled point-blank: "Are you a racist?"

Sam Newman has been left struggling to come up with an answer after being asked if he is a racist. The former AFL player spoke with Tony Jones on 3AW radio on Thursday, as he doubled down on recent comments that encouraged Australians to boo during Welcome to Country acknowledgements. While defending his opinions, Newman was asked point-blank by Jones, "Are you a racist?" Newman stuttered in response, "Now... what a... No, no, please..." Jones clarified his question, "I think there would be people listening to this at the moment with an open mind that would want me to ask that question." Newman became immediately defensive, asking in retaliation, "Please... now you tell me what you think a racist is besides saying me ... Who have I vilified? I don't think you know what racism is. "Racism is about hate primarily and it's if you defile, decry or degrade someone, think you're superior than them or try to dominate them." "It's the most overworked word in the English lexicon at the minute... you tell me why anything I've said and what I've done is anything to do with racism." Newman then went on to highlight the past controversy surrounding Indigenous AFL legend Adam Goodes, saying he was relentlessly booed while playing because of an incident on the field, and not because of his race. "[In 2015] Adam Goodes was booed because he pretended to throw a spear at the Carlton cheer squad after the Swans were beating them by 10 goals at half-time and wondered why people... people get booed on the football field, not because of their skin colour, but because of things they do," Newman said. "I know that, everyone knows that. Then the AFL waded into this... and said 'please don't boo Adam Goodes'. That's like red rag to a bull." Contrary to Newman's comments, Goodes had been booed for weeks prior to tha incident by the crowd every time he neared the ball, with the crowd escalating their behaviour, which resulted in fans being kicked out of the stadium. Newman also insisted he was not attempting to incite violence against First Nations Australians after he urged people to boo the Welcome to Country at the AFL Grand Final. "We like to go to the football and watch the game without being told to vote for the gay marriage proposal, which is fine, without being told to vote for the Voice - I know (the AFL) has retracted their direction to vote Yes for the Voice. Why do they get involved?" he said. "I'll tell you. It's an absolute hoax. It's a rort. Welcome to Country. Why do we have to be welcomed to the country we live in? Why is that? It is just a mark of division. The people who welcome you to country get a nice stipend out of it. Why do they charge to have it? It is just a rort." Just prior to his radio appearance, senator Lidia Thorpe once again blasted his comments on the Today Show. "Sam Newman, I'm not sure why he's even in the news. He's irrelevant to any debate of the time," she said on Thursday morning. "It's about peace. The whole message behind it is respect." "Sam Newman is not a respectful man at the best of times. He needs to educate himself." Image credits: Getty Images

News

"Embarrassing" travel pillow frequent flyers swear by

When it comes to travelling in economy, looking glamorous usually takes a back seat, with many people prioritising comfort over anything else. Travelling in cattle class presents its own issues with getting comfy on a plane, especially when sitting in the middle seat. However, a committed frequent flyer has discovered the "travel hack of the year" with an unusual looking travel pillow that means you can get comfy anywhere. “When you got the middle seat for a 13-hour plane ride,” wrote adventurer Annie Wright, 23, in the captions of a viral TikTok testimonial dedicated to the strange-looking, yet in-demand inflatable travel pillow. In the video, which has racked in a whopping 26.6 million views, Ms Wright, a law student in the US, shared footage of herself puffing into the plushy prop that’s offered by <a href="https://www.kmart.com.au/product/inflatable-front-travel-pillow-43238989/" target="_blank" rel="noopener">Amazon</a>. For Aussies, you can snag the innovative travel pillow from <a href="https://www.kmart.com.au/product/inflatable-front-travel-pillow-43238989/" target="_blank" rel="noopener">Kmart</a> for a breezy $18. “I wasn’t sure if I’d like it and omg SO worth it!” cheered Ms Wright in the clip’s caption. “Total upgrade.” This new pillow puts the round-the-neck pillows to shame, as the expandable cushion, designed with an ergonomic 45-degree angle, offers support to the head and neck and inflates in just seconds. Once inflated, users are meant to position the pillow — created with a face cutout at its apex and two arm holes on its sides — on their passenger tray tables and lean forward into a relaxed position. The hot commodity’s details also noted that it can “help you stay away from injury and insomnia, make you rest more comfortable during the journey, easier to fall asleep, and sleep longer,” according to Amazon. According to the online Kmart reviews of the product, one traveller said it was “awkward looking” but “really comfortable” and perfect for long-haul flights. Folks under the #InflatableTravelPillow TikTok hashtag have hailed the headrest the “travel hack of the year.” However, haters of the portable bedding have deemed it an “embarrassment.” “My back just hurts watching this,” said one commenter beneath Ms Wright’s post. “Yeah I have social anxiety I would be too embarrassed to use it,” penned another. But in response to the criticisms, Ms Wright wrote, “People keep saying this [pillow] is embarrassing, but what’s more embarrassing is being caught with your mouth open just knocked out.” Image credits: TikTok

Travel Tips

From handing out their own flyers, to sell-out games: how the Matildas won over a nation

<a href="https://theconversation.com/profiles/fiona-crawford-128832">Fiona Crawford</a>, <a href="https://theconversation.com/institutions/queensland-university-of-technology-847">Queensland University of Technology</a> As the Matildas prepare for their 2023 FIFA Women’s World Cup sudden-death quarter final against France, they have become the hottest sporting property in the country. For example, formerly uninterested major media just days ago <a href="https://sport.optus.com.au/news/womens-world-cup-2023/os61076/matildas-record-shirt-sales-helicopter-fifa-womens-world-cup-2023">hired a helicopter</a> to spy on one of the team’s training sessions. The expensive, paparazzi-style move was designed to gather exclusive footage of the team, particularly of injured Matildas captain Sam Kerr. That conservative media was going to such lengths to gain footage of the team speaks volumes of the starkly different landscape the current Matildas are operating in, and the evolution of a team that’s gone from few resources and relatively anonymity to equal pay and national treasure status. <h2>No longer an afterthought</h2> More people watched the <a href="https://7news.com.au/sport/fifa-womens-world-cup/matildas-set-new-tv-ratings-record-while-sinking-denmark-in-fifa-womens-world-cup-c-11520596">Matildas’ Round of 16 match against Denmark</a> on Channel Seven, the highest rating show of the year to date, than watched the men’s NRL and AFL grand finals last year. Channel Seven is also <a href="https://www.news.com.au/sport/football/channel-7s-extraordinary-matildas-decision-for-world-cup-quarterfinal/news-story/ddd00fa51e40971c940f720be2ad9f0d">delaying Saturday’s news bulletin</a> to broadcast the Matildas’ quarter final, while the AFL will be broadcasting the match in the stadium before the men’s West Coast Eagles versus Fremantle derby. This is all particularly interesting given <a href="https://www.abc.net.au/news/2023-05-03/fifa-boss-threatens-women-world-cup-blackout/102295974">FIFA had to castigate broadcasters for undervaluing the broadcast rights</a> in the tournament lead-up. What’s more, Matildas jerseys are <a href="https://www.footballaustralia.com.au/news/football-australia-celebrates-landmark-fifa-womens-world-cup-and-record-breaking-success">outselling the Socceroos’ jerseys by two to one</a>. It’s worth remembering they were unavailable to buy until recent years because manufacturers didn’t deem there to be a market for them. More than 1.7 million tickets have been sold, exceeding FIFA’s stretch target of 1.5 million. And the total crowd figure record of 1,353,506 set in 2015 <a href="https://www.reuters.com/sports/soccer/womens-world-cup-attendance-record-exceeded-last-16-2023-08-06">had been surpassed</a> with 12 games to spare. That’s a far cry from the Matildas’ early years, when players had to produce and hand out flyers to try to attract people to watch their games, or phone television stations and beg them to broadcast matches. When the team travelled to the 2003 world cup, not a single journalist turned up to the airport press conference. It’s also quite the contrast from the traditional media coverage approach that relegates women’s sport to an afterthought. A <a href="https://news.usc.edu/183765/womens-sports-tv-news-coverage-sportscenter-online-usc-study">30-year study</a> of women’s sports coverage, published in 2021, determined major media generally adopt a “one and done” approach: a box-ticking exercise, providing a token women’s sports story before a succession of in-depth men’s sports stories. <h2>So, how did we get here?</h2> It was 1988 when the intrepid Matildas ventured out to their inaugural “world cup” – a pilot tournament FIFA only staged after <a href="https://www.france24.com/en/20190626-ellen-wille-mother-women-football-norway-fifa-world-cup-france">concerted pressure</a> from other organising bodies and women footballers themselves. There were some significant changes considered or implemented – ones that would not have been tabled for the men’s game. Matches were truncated from 90 to 80 minutes; there was some patronising discussion of whether women would play with a <a href="https://www.booktopia.com.au/fifa-women-s-world-cup-official-history-fifa/book/9781787393530.html">smaller ball</a>; and with the tournament absent any true FIFA badging, the players had to pay $850 each for the privilege of participating. They pulled that fee together by fundraising through lamington drives, car washes, and casino nights. Still, the Australian team quickly made history by <a href="https://www.facebook.com/watch/?v=466728760806708">defeating Brazil</a> in an upset victory in the tournament’s first match, setting the tone for an upwards trajectory. However, the 1995, 1999, and 2003 tournaments were not, by the Matildas’ own standards, considered breakout successes. A harsh red card for Sonia Gegenhuber in the team’s first group-stage match against Denmark in 1995 cruelled the team’s chances from the outset. And 1999 saw <a href="https://www.abc.net.au/news/2023-07-26/meet-alicia-ferguson-cook-matilda-wwc-record-fastest-red-card/102272428">Alicia Ferguson awarded the fastest red card in history</a> for an ill-timed tackle two minutes into the game against China. The Matildas’ sustained upward course arguably began in 2007. The World Cup that year was the first womens’ tournament for which SBS broadcast all the games. It also became the first time the Matildas <a href="https://www.matildas.com.au/news/day-westfield-matildas-made-history-2007-fifa-womens-world-cup">progressed to the knockout rounds</a>. Although laundry and internet costs weren’t yet covered, that era also marked the beginning of the players receiving (albeit nominal) daily allowances and playing contracts of up to approximately A$10,000. Administrators were able to leverage that 2007 success into the establishment of the W-League (now renamed the A-League Women’s), the domestic semi-professional football league that helped the Matildas become the first Australian team (women’s or men’s) <a href="https://www.matildas.com.au/news/westfield-matildas-win-afc-asian-cup">to win the Asian Cup</a>. It’s also a development pathway for the current Matildas. 2011 marked the emergence of the Matildas’ “golden generation”, with then-youthful players Caitlin Foord and Sam Kerr attending their first Women’s World Cup. All the focus has been on Kerr in recent years, but at the time, Foord was tipped to be the player to watch, and was named the tournament’s best young player. <h2>Striking for pay parity</h2> To understand the groundbreaking success the Matildas are now experiencing, we must look at the lonely stand they took across the road from governing body Football Federation Australia’s office in 2015. They were off contract, unpaid, and without medical insurance. Now lapsed, they had been on contracts of around A$22,000 a year: in the ballpark of Australia’s poverty line. So the Matildas went on strike for two months to draw attention to the imperiled nature of their footballing careers, which demanded full-time, elite-athlete commitment and results, but with part-time, amateur pay. The headlines that followed encapsulated the exasperation many felt (and still feel) at the inequity women athletes experience. This included the <a href="https://junkee.com/the-matildas-have-gone-on-strike-because-oh-my-god-can-we-just-pay-them-properly/65061">Junkee headline "</a>The Matildas Have Gone on Strike Because, Oh My God Can We Just Pay Them Properly?" The Matildas achieved <a href="https://www.matildas.com.au/news/historic-cba-close-footballs-gender-pay-gap">pay parity</a> with the Socceroos in 2019, but the groundwork for that achievement was laid with that 2015 strike. The year 2017 also marked an important moment in the team’s evolution. It was when the team <a href="https://www.theguardian.com/football/2017/sep/12/matildas-break-new-ground-as-fans-scramble-for-tickets-on-resale-market">sold out Penrith Stadium</a> with a then-record crowd of about 17,000. The crowd figure signalled there was an engaged audience and market there – it had just been under-catered for. Fast forward to 2019. Off-pitch distractions imperilled the Matildas’ group-stage world cup results. The team was steered through the tournament by temporarily installed coach Ante Milicic, after incumbent coach Alen Stajcic had been sacked for reasons still not entirely clear. With the rise of European nations that had invested heavily in women’s football, Australian football had stood still. The Matildas’ opening loss against debutantes Italy put the team under pressure. However, the players then produced the “Miracle of Montpellier”, winning 3-2 against superstars Brazil to salvage their tournament – before being bundled out by Norway on penalties in the round of 16. This year, the media’s initial focus was on Kerr’s troublesome calf and then late substitution decisions by coach Tony Gustavsson. Under pressure following a shock loss to minnows Nigeria, the Matildas recorded a resounding 4–0 victory over reigning Olympic champions Canada. Now, in a few pressure-filled hours, Australia’s most successful football team have the potential to make history: to progress to the semi finals for the first time ever. A win would see Matildas’ media coverage and fandom enter uncharted, euphoric territory. But with record crowds, viewership, and merchandise sales, and with several of their players now household names, in many ways the Matildas will already have won before they even set foot on the pitch.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/211338/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/fiona-crawford-128832">Fiona Crawford</a>, Adjunct Lecturer at the Centre for Justice, <a href="https://theconversation.com/institutions/queensland-university-of-technology-847">Queensland University of Technology</a> Image credits: Getty Images This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/from-handing-out-their-own-flyers-to-sell-out-games-how-the-matildas-won-over-a-nation-211338">original article</a>.

“Insensitive to the point of ghoulish”: ABC slammed over ‘intrusive’ interview with bus crash saviours

An ABC interview with two bystanders who rushed to help injured children trapped in a horrifying Melbourne bus crash has been blasted by viewers as “insensitive” and “ghoulish”. On May 17, a school bus full of 45 children was hit from behind by a truck, leading it to overturn, and <a href="https://www.oversixty.com.au/news/news/several-children-to-undergo-amputations-after-melbourne-school-bus-crash" target="_blank" rel="noopener">trapping several children</a> inside at the Eynesbury intersection in Melbourne’s west. Victorian tradesmen Cameron Chalmers and Dean Eastway were heading home from work when they witnessed the accident, they shared their heartbreaking experience with reported Sarah Ferguson on an episode of 7.30. The interview came after Royal Children’s Hospital chief executive Bernadette McDonald gave a chilling update to the media the following day, revealing a number of children had “partial” amputations of arms and one underwent a “complete amputation” due to the severity of their injuries. “We ripped the sunroofs off and found all these kids in the bus. That was horrible,” Mr Chalmers told 7.30. “The kids were screaming and there was smoke and dust. And we just started pulling out as many kids as we could out of those sunroofs.” Eastway noted the children were “obviously terrified, they were trapped and yelling out, ‘I don’t want to be in a bus again. Where’s Mum?’ All sorts of stuff, and there were all sorts of injuries. It was just terrible.” Mr Chalmers estimated he and Mr Eastwood had rescued around 30 children from the wreckage and began helping those who remained trapped inside the bus. “We just kept talking to them and held their hands and just looked after them,” he said. “We sat there and we asked them their names … and just tried to keep them calm, just talking to them and reassuring them,” Mr Eastway added. Both men stayed on the scene until all children were freed, and said the reality of the traumatic incident was hard to process. However, social media users were quick to slam the interview, accusing the ABC of acting insensitively by airing the interview and Ferguson for her rapid-fire questioning and “seeming lack of empathy”, including her asking for details about individual children, like their names and state of their condition. “The bus crash looked horrific and I’m sad for all involved. I’m also disturbed by this interview with Sarah Ferguson and the men who assisted … How is this OK?” one person wrote on Twitter. Another added, “The two rescuers from the Victorian bus crash are so dignified and respectful in responding to the insensitive and highly intrusive questioning by Sarah Ferguson … even asking them to describe the individual children they rescued. It’s unethical and wrong.” “The men who helped at the bus crash scene are heroes. They deserve more respect than to be asked ongoing inconsiderate, unfeeling questions about the kids, only to relive their trauma for Sarah Ferguson,” one wrote. Another chimed in, “I have great respect for Sarah Ferguson – and also, given the gravity of the bus crash incident, it was in poor taste to seek details so intrusive and sensitive of the children’s trauma. “The rescuers, indeed heroes, are likely traumatised themselves. Dismayed, ABC.” One more wrote, “The two men did a great job. Your interview of them was belaboured and insensitive to the point of ghoulish.” While another said, “#abc730 trying to get victims names in the bus crash is unforgivable Sarah Ferguson!” Image credit: ABC 7.30

Caring

"What am I going to do?”: Centrelink mother points out crucial flaw in new budget policy for parents

An unemployed mother who relies on Centrelink benefits has broken down while noting a fatal flaw in Treasurer Jim Chalmers’ Federal Budget promises to parents. Jessica Blowers told ABC’s Q&A program that she will be forced off the Single Parent Payment when her daughter turns eight in August, leaving her unable to afford the rent increases. Currently, single parents can claim the Parenting Payment of $949.30 a fortnight until their youngest child turns eight. By September 2023, the age limit for the pay rise to when the youngest child is 14, as part of Chalmers’ budget. Ms Blowers is one of many copping the brunt of it as her daughter’s 8th birthday is four weeks before the new rules begin. She will also see a rent increase during that period from $900 a fortnight to $960. “What am I going to do? What is my choice, other than I am doing my best to get a job so that I can keep a house over my daughter's head,” she stressed to the treasurer. “When I'm applying for the jobs, I am faced with being told that more than 100 other candidates have applied for the same jobs - I'm not sure how I am supposed to compete against 100 other people for one job.” Ms Blowers added she “would like to know what measures the government has in place to bridge the gap that I and other parents in similar situations will find ourselves in”. “I don't have anywhere to go because I am paying my entire pension in rent. Everywhere else in Sydney is comparable to that.” Although sympathetic to her situation, Chalmers said those suffering like Ms Blowers were “the reason why we are lifting the age from eight to 14”. “This is something we were really keen to do in the Budget because we recognise the pressure that you are under as a single mum,” he explained. However, Chalmers was adamant that the new system could not be introduced any earlier than September 20, 2023. “We've tried to do is bring that change in as soon as possible. We think September is the soonest that we can do it,” he said. “I understand that that means a few weeks for you going from the current payment onto JobSeeker and (then) back onto the single parenting payment. “I would love to avoid that if we could, but what we're trying to do is provide this extra assistance ... that you need and deserve. If we could avoid those couple of weeks, we would, but September is the best we can do.” In total, some 57,000 single parents, 90 per cent of whom are women, will benefit from the new scheme. Previously they would have been moved onto the lower JobSeeker rate when their youngest child turned eight. “By age 14, children have typically settled into high school and need less parental supervision, and single parents are in a much stronger position to take on paid work," Prime Minister Anthony Albanese said when the policy was announced. Historically, the single parent payment was eligible for singles with children aged up to 16. But former prime minister John Howard, later supported by Julia Gillard, cut the age to eight in an attempt to encourage parents back into the workforce. Two advisory bodies have called for the government to extend the payment and the eligibility criteria. It is understood mutual obligation requirements will remain in order to continue encouraging parents to go back to work. Speaking to Nova radio in Perth, Mr Albanese explained he knew “firsthand what it's like to grow up with a single mum doing it tough”. “We want to look after single parents because we know that the role that they play in raising their children is such a priority for them and they’re deserving of more support,” he said. Image credit: ABC Q&A

Money & Banking

Slowing down in old age may point to a more sinister concern

It’s widely accepted that we tend to lose muscle strength and general mobility as we get older, which tends to make completing general tasks, and simply moving through the world, more difficult. While these aches and pains are a common symptom of getting older, new <a href="https://www.ecu.edu.au/schools/medical-and-health-sciences/our-staff/profiles/post-doctoral-research-fellows/dr-marc-sim">research</a> conducted by the Edith Cowan University (ECU) indicates this could also be a signal for another sinister health concern of ageing: late-life dementia. Research teams from ECU’s Nutrition & Health Innovation Research Institute and Centre for Precision Health have investigated the link between muscle function and dementia, examining more than 1000 women with an average age of 75. In collaboration with the University of Western Australia, the team measured the women’s grip strength and the time it took for them to rise from a chair, walk three metres, turn around and sit back down — known as a timed-up-and-go (TUG) test. These tests were repeated after five years to monitor any loss of physical performance. Over the next 15 years, almost 17 per cent of women involved in the study were found to have had a dementia event, categorised as a dementia-related hospitalisation or death. The team found lower grip strength and slower TUG were significant risk factors for presenting with dementia, independent of genetic risk and lifestyle factors such as smoking, alcohol intake and physical activity levels. The women with the weakest grip strength were found to be more than twice as likely to have a late-life dementia event than the strongest individuals. A similar relationship emerged between TUG performance and dementia, with the slowest in their TUG test more than twice as likely to experience dementia than the quickest. Senior researcher Dr Marc Sim said grip strength may be a measure of brain health due to the overlapping nature of cognitive and motor decline. “Possibly due to a range of underlying similarities, grip strength may also present as a surrogate measure of cardiovascular disease, inflammation and frailty, which are known risk factors for dementia,” Dr Sim said. Dr Sim went on to say that the findings could help healthcare professionals to identify dementia risk in patients earlier. “Incorporating muscle function tests as part of dementia screening could be useful to identify high-risk individuals, who might then benefit from primary prevention programs aimed at preventing the onset of the condition such as a healthy diet and a physically active lifestyle.” “The exciting findings were that decline in these measures was associated with substantially higher risk, suggesting that if we can halt this decline, we may be able to prevent late-life dementias.” Image credits: Getty Images

Caring

Flight attendants answer frequently asked flying questions

A flight attendant has shared the answers to a series of every traveller’s burning questions about air travel. In a video shared to TikTok, Virgin Australia crew member Brodie Capron answered commonly asked questions about why carry-on bags have a weight limit and why the window shades have such strict limits. According to Capron, the reasoning behind why carry-on bags can only weigh so much is pretty simple. "That's because the overhead lockers can only hold so much weight," she said. The Melbourne-based cabin crew member also explained why the window shades need to be up for take off and landing, and it has nothing to do with helping your eyes adjust. "It's so that everyone can see the engines and warn the cabin crew if something is wrong," she said. Capron also debunked a common plane myth, ensuring nervous passengers that the water on planes is indeed “safe to drink”. "It is filtered and it is clean," she said. For those who like to enjoy a drink or two while travelling, Capron did confirm that you can in fact get 'more' drunk when flying. "[It's] because of the lower oxygen percentage in the air, the effects of alcohol are greater," she said. "So make sure you make good choices when you're flying." Her video has received over half a million views with many people thanking her for finally answering their burning questions about flying. Image credits: Shutterstock

Travel Tips

“Welcome to reality”: Dad fined for daughter's seatbelt mistake receives little sympathy

A Queensland father has posted a plea for help on social media, after he received two hefty fines adding up to $2,156 for his daughter’s simple seatbelt mistake. The father claimed that he was completely unaware of what his daughter was doing, after cameras caught her wearing her seatbelt incorrectly twice as a passenger. "Just received two x $1078 fines plus total 8 demerit points, only 2 weeks apart for my 13yo daughter not wearing her seatbelt correctly. Had no idea that she was wearing it that way as can’t see from the driver's point of view," he wrote on Facebook. The frustrated dad revealed that his daughter had made the same mistake twice within two weeks and asked whether it was worth taking it to court. He also asked if "any chance of somehow reducing the penalty". According to the <a href="https://www.qld.gov.au/transport/safety/rules/road/seatbelt-rules#:~:text=Everyone%207%20years%20or%20older,are%20not%20frayed%20or%20loose." target="_blank" rel="noopener">Queensland Government</a> fines and demerit points apply for not wearing a seatbelt or wearing it incorrectly, and that drivers “may be fined for each unrestrained or incorrectly restrained passenger in the vehicle”. Dozens of people have responded, but many didn’t sympathise with the dad saying that they both should’ve known better. "You as a driver are responsible for everyone in the car. Perhaps you need to be firm with your daughter. Welcome to reality," commented one person. "She's old enough to know how to wear a seat belt, just give her the fines to pay and she will wear it properly from then on," wrote another. Others have said that they should learn from this mistake and be more aware of the dangers of wearing a seatbelt incorrectly. "Both learn from this and fix the problem for next time before your daughter flies out of the car in a crash," said one person. "I’d suggest you forget about the law and just think of the damage done to your daughter in an accident with the seatbelt worn like this," wrote another. A few others did sympathise and acknowledge that kids can make mistakes despite the adults knowing better. "I feel for you, I caught my 13-year-old doing this and yelled at her," commented one user. "These fines are crippling people. I understand to a certain degree but mistakes are made," wrote another. Image: Facebook

Travel Trouble

What’s the ‘weight set point’, and why does it make it so hard to keep weight off?

If you’ve ever tried to lose weight but found the kilos return almost as quickly as they left, you’re not alone. In fact, the challenge of maintaining weight loss is confirmed by research, including an analysis of 29 <a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5764193/">long-term weight loss studies</a> that found more than half of the weight lost by participants was regained within two years, and more than 80% of lost weight was regained within five years. When we regain weight, we tend to blame it on a lack of willpower. But there’s a scientific reason many people return to their previous weight after dieting, and understanding the science – known as the <a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2990627/">weight set point theory</a> – is key to achieving long-term weight loss. <h2>What is the weight set point?</h2> We each have a predetermined weight – a set point – which our body protects. It’s the weight you’ll remember being at for a long period of time in your adult years (over 20 years of age) and it’s the weight you’ll remember bouncing back to after any bout of dieting. It’s programmed in the early years of life – particularly during the first 2,000 days of life – from conception to five years of age. Our <a href="https://pubmed.ncbi.nlm.nih.gov/6538464/">genes</a> play a role in programming our weight set point. Just as DNA prescribes whether we’re shorter or taller than others, we’re <a href="https://fn.bmj.com/content/86/1/F2.2">born</a> with a tendency to be slim or overweight. But our genetic make-up is just a predisposition, not an inevitable fate. Weight set point is also influenced by the environmental factors genes may be exposed to during pregnancy and the first years of life. It explains why some children who are fed a poor diet are more susceptible to unhealthy weight gain (due to their genetic make-up) while others are not. Research shows unhealthy weight gain during the early years of life is likely to persist throughout <a href="https://pubmed.ncbi.nlm.nih.gov/26696565/">adolescence and adulthood</a>. Lastly, our body weight is influenced by the environment itself. For example, an unhealthy diet, sedentary lifestyle and poor sleep will result in an increase in your weight set point over time and at a rate of <a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3151731/">0.5 kilograms per year</a>. Our bodies work hard to keep our weight around our set point by adjusting our biological systems, regulating how much we eat, how we store fat and expend energy. This stems from our hunter-gatherer ancestors, whose bodies developed this survival response to adapt to periods of deprivation when food was scarce to protect against starvation. Unfortunately, this means our body is very good at protecting against weight loss but not weight gain. <h2>How our bodies work to protect our set point when we diet</h2> When we change our diet to lose weight, we take our body out of its comfort zone and trigger its survival response. It then counteracts weight loss, triggering <a href="https://pubmed.ncbi.nlm.nih.gov/25896063/">several physiological responses</a> to defend our body weight and “survive” starvation. Our body’s survival mechanisms want us to regain lost weight to ensure we survive the next period of famine (dieting), which is why many people who regain weight after dieting end up weighing more than when they started. Our bodies achieve this result in several ways. 1. Our metabolism slows and our thyroid gland misfires Our metabolic rate – how much energy we burn at rest – is determined by how much muscle and fat we have. Muscle is more metabolically active than fat, meaning it burns more calories. Typically, when we diet to lose weight, we lose both fat and muscle, and the decrease in our calorie-burning muscle mass slows our metabolism, slowing the rate at which we lose weight. <a href="https://pubmed.ncbi.nlm.nih.gov/7632212/">Research</a> also shows that for every diet attempt, the rate at which we burn off food <a href="https://pubmed.ncbi.nlm.nih.gov/22535969/">slows by 15%</a> and that even after we regain lost weight, our metabolism <a href="https://pubmed.ncbi.nlm.nih.gov/27136388/">doesn’t recover</a>. But exercise can help restore and speed up our <a href="https://pubmed.ncbi.nlm.nih.gov/10956341/">metabolism</a> as it improves our muscle to fat ratio. Dieting also affects our thyroid gland – the gatekeeper to our metabolism. When our thyroid functions correctly, it produces vital hormones that control our energy levels and metabolism, but when we restrict our food intake, <a href="https://pubmed.ncbi.nlm.nih.gov/16322796/">fewer hormones are secreted</a>, reducing the energy we burn at rest 2. our energy sources are used differently Our bodies predominantly burn fat stores at rest, but when we diet and start losing weight, our body adapts for protection. It <a href="https://pubmed.ncbi.nlm.nih.gov/7572701/">switches</a> from using fat as its energy source to carbohydrates and holds onto its fat, resulting in less energy being burned at rest 3. our appetite hormones adjust Appetite hormones play a large part in weight management. When we’re hungry, the stomach releases a hormone called ghrelin to let our brain know it’s time to eat. Our gut and fat tissue also release hormones to signal fullness and tell us it’s time to stop eating. However, when we diet and deprive our bodies of food, these hormones work differently to defend our set point weight, suppressing feelings of fullness and <a href="https://pubmed.ncbi.nlm.nih.gov/22029981/">telling us to eat more</a>. Like our metabolism, appetite hormones don’t return to the same levels before dieting, meaning feelings of hunger can prevail, even after weight is regained 4. our adrenal gland functions differently Our adrenal gland manages the hormone cortisol, which it releases when a stressor – <a href="https://pubmed.ncbi.nlm.nih.gov/10918539/">like dieting</a> – is imposed. Excess cortisol production and its presence in our blood leads to weight gain because it plays a vital role in how our bodies process, store and burn fat 5. our brain works differently Typically, diets tell us to restrict certain foods or food groups to reduce our calorie intake. However, this heightens activity in our mesocorticolimbic circuit (the reward system in our brain) resulting in us <a href="https://pubmed.ncbi.nlm.nih.gov/18568078/">overeating</a> the foods we’ve been told to avoid. This is because foods that give us pleasure release feel-good chemicals called endorphins and a learning chemical called dopamine, which enable us to remember – and give in to – that feel-good response when we see that food. When we diet, activity in our hypothalamus – the clever part of the brain that regulates emotions and food intake – also reduces, <a href="https://pubmed.ncbi.nlm.nih.gov/18568078/">decreasing our control and judgement</a>. It often triggers a psychological response dubbed the “what-the-hell effect” – the vicious cycle we enter when we indulge in something we feel we shouldn’t, feel guilty about it, and then go back for even more. <h2>The take-home message</h2> We are biologically wired to protect our weight set point. Conventional diets, including the latest hype surrounding “intermittent fasting” and “keto”, fail to promote healthy eating and fail to address the weight set point. You’ll eventually regain the weight you lost. Just as the problem is evolutionary, the solution is evolutionary too. Successfully losing weight long-term comes down to: <ol> <li> following evidence-based care from health-care professionals that have studied the science of obesity, not celebrities </li> <li> losing weight in small manageable chunks you can sustain, specifically periods of weight loss, followed by periods of weight maintenance, and so on, until your goal weight is achieved </li> <li> making gradual changes to your lifestyle to ensure you form habits that last a lifetime. </li> </ol> Image credits: Getty Images This article originally appeared on <a href="https://theconversation.com/whats-the-weight-set-point-and-why-does-it-make-it-so-hard-to-keep-weight-off-195724" target="_blank" rel="noopener">The Conversation</a>.

Body

Pilot shares why nervous flyers should always book the first flight of the day

A pilot has shared her ultimate travel hack for nervous flyers, revealing why anxious travellers should aim to get the first early morning flight. Morgan Smith, a Boeing 737 pilot, claims that flying in the morning can greatly reduce the amount of turbulence you feel in the air. In an interview with the New York Times, Ms Smith said that morning flights are less likely to be turbulent because of the effects of rising heat. She said, “As the day warms into the afternoon, heat rising off the land increases the chance for turbulence near the ground and turbulence caused by storms.” Morgan also had a couple of other suggestions for those worried about shaky plane journeys, offering some reassurance on the minimal danger of turbulence. She added, “The only thing people should fear from turbulence is possibly spilling their drink on a flight.” “Most injuries from turbulence come from people being out of their seats or not having their seatbelts on when it gets bumpy. So keep your seatbelt fastened, and don’t set your drink on your laptop.” Others have also shared that sitting towards the front of the plane can reduce the effects of turbulence, no matter what time of day you fly. A flight attendant told Sun Online Travel, “For anyone who is really scared of turbulence, my advice would be to sit as close to the front of the plane as possible because it acts like a wave. “What starts as a slight bump at the front of the aircraft can feel much worse by the time it reaches the rear. “Sometimes passengers at the front won’t even be aware of anything, while those at the back get really badly shaken up.” Image credits: Getty Images

Travel Tips

New book points to Queen Elizabeth's true cause of death

When Queen Elizabeth died, her <a href="https://www.oversixty.com.au/health/caring/queen-s-official-death-certificate-released" target="_blank" rel="noopener">official death certificate</a> read that she had died of “old age”. But now a biographer has claimed that the late monarch was battling a form of myeloma, bone marrow cancer, before her death. In British author Gyles Brandreth's new book, Elizabeth: An Intimate Portrait, he claims that he “heard” the Queen had cancer in the lead-up to her death, and that she kept it to herself after Prince Philip died. “I had heard that the Queen had a form of myeloma — bone marrow cancer — which would explain her tiredness and weight loss and those ‘mobility issues’ we were often told about during the last year or so of her life,” an extract from the book published in The Daily Mail reads. “The most common symptom of myeloma is bone pain, especially in the pelvis and lower back, and multiple myeloma is a disease that often affects the elderly. “Currently, there is no known cure, but treatment — including medicines to help regulate the immune system and drugs that help prevent the weakening of the bones — can reduce the severity of its symptoms and extend the patient’s survival by months or two to three years.” Brandreth was a friend of the late Prince Philip and a former politician, and explained that the Queen wanted to be by her husband’s side in his final moments. She, however, considered it her duty to continue despite her “intense personal grief” after Prince Philip’s death. Sunrise royal editor Rob Jobson said that the bone cancer rumours were upsetting but the truth of the matter is that they were going around for quite some time as the Queen’s health deteriorated. “She was clearly suffering in that build-up.” “I think even Brandreth himself wrote that [cancer] was what he heard, he’s not actually saying it was definite. “But the details were swirling around for a very long time and that was one of the main things that was reoccurring.” The rumours continue just months after royal biographer <a href="https://www.oversixty.com.au/health/caring/royal-biographer-hints-at-queen-s-cause-of-death" target="_blank" rel="noopener">Lady Colin Campbell</a>, who is most well-known for her books about Princess Diana and the Queen Mother, also claimed that the Queen was suffering from a serious bone condition. Lady Campbell, however, wouldn’t reveal “the word that accurately conveys her diagnosis” out of respect for her “dignity and privacy”. “If she wants to reveal that word, or her advisors wish to reveal it, that is up to them. I don’t think one needs to use the word to get across the point that I think most people will be able to pick up, that this is a really serious situation,” Lady Campbell said in a video just prior to announcing the monarch’s passing. “The condition has been induced, in part, according to people who know her well, has been created by the tremendous stress to which she has been subjected over the last three years. “Can you imagine an older woman, as her life is winding down, and she is hoping to enjoy the last few years of her life in good health, being bombarded by the tremendous abuse to which she and the monarchy have been subjected?" She went on to say she had tried to warn people that the Queen was “far more ill than they thought she was” over the few months prior to Her Majesty’s death. “I have on several occasions in the last few weeks, if not months, made the point that she had been affected to her bones. I used that repeatedly to get across the point that what she was suffering from was a malady of the bones,” she continued. “There are two maladies of the bones, one is more painful than the other. Fortunately the Queen’s malady, although it falls in the same category and condition of the more painful one, has been the less painful one. “It has been restrictive, and I will not go into the medical treatments she has been receiving. I have previously indicated that her bruising was due to cannulas and I have left it at that.” Image: Getty

Caring

When’s the best time to use frequent flyer miles to book flights? Two economists crunched the numbers on maximizing their dollar value

Traveling during major holidays like Thanksgiving can be expensive, since so many people want to see their friends and families, wherever they might be. It’s especially hard this year with <a href="https://fred.stlouisfed.org/series/CPIAUCSL">inflation soaring</a> at the fastest pace since the early 1980s. Airline fares <a href="https://fred.stlouisfed.org/series/CUSR0000SETG01#0">were up 43% in October</a> from a year earlier – only a <a href="https://www.bls.gov/news.release/cpi.t02.htm">handful of categories increased by more</a>. One way to ease the blow to your wallet or purse is by using frequent flyer miles. While there’s <a href="https://doi.org/10.1145/2733384">quite a bit</a> of research on when is the <a href="https://conservancy.umn.edu/handle/11299/215872">best time to use cash</a> to buy flights, <a href="https://www.bu.edu/questrom/profile/huseyin-karaca/">we wondered</a> – as travel lovers – if there’s an optimal time to use miles. So with the help of <a href="https://drive.google.com/file/d/1HikpvLqt_M8OfXrCXta4rm76Z_JreLJt/view">our research assistant</a>, we investigated this question, with a focus on flights over the Thanksgiving holiday. <h2>Americans return to the skies</h2> The day before Thanksgiving is one of the busiest days to travel in the U.S. Before the COVID-19 pandemic upended travel, the Transportation Security Administration <a href="https://www.tsa.gov/coronavirus/passenger-throughput">screened 2.6 million people</a> on Thanksgiving eve of 2019, just shy of the 2.9 million record. While the number plunged in 2020 as demand dropped, it picked up to 2.3 million last year and <a href="https://www.wsj.com/articles/this-thanksgiving-is-expected-to-be-one-of-the-busiest-for-travel-in-decades-11668532148">is expected to return</a> to pre-COVID-19 levels this year. The surge in demand, along with significantly higher jet fuel costs, are key factors in leading to more expensive air fares. To offset these higher costs, <a href="https://newsroom.wf.com/English/news-releases/news-release-details/2022/New-Study-Americans-Lean-Into-Credit-Card-Rewards-to-Offset-Rising-Costs--Including-Travel/default.aspx">many consumers</a> may turn to frequent flyer miles – whether accumulated from other travel or from credit cards – to avoid forking over so much cash. <h2>Frequent flying 101</h2> <a href="https://doi.org/10.1080/10253866.2015.1096095">Frequent flyer mile programs started</a> in the late 1970s after the <a href="https://www.faa.gov/about/history/brief_history">federal government stopped regulating</a> airfares. Before the change, fares, routes and schedules for all domestic flights were set by the federal Civil Aeronautics Board. Besides slashing fares, <a href="https://abcnews.go.com/Travel/airline-frequent-flyer-miles-30-years/story?id=13616082">airlines reacted by creating frequent flyer programs</a>. Texas International Airlines, which ultimately merged with United, and Western Airlines, which later joined Delta, were among the first to institute frequent flyer programs. In a particular airline’s frequent flyer program, you earn miles when you fly with that airline. Many people get miles by using their credit cards as well. These accumulated miles can then be redeemed for free air travel. Frequent flyer programs were designed to <a href="https://doi.org/10.1108/02634509810199535">build customer loyalty</a>, as they provide a rebate to regular passengers. They are also <a href="https://hbr.org/1995/05/do-rewards-really-create-loyalty">meant to lock travelers</a> into a particular airline – since they have a strong incentive to only fly with that carrier. One downside is that many business flyers go out of their way to use their preferred airline, <a href="https://www.informs.org/About-INFORMS/News-Room/Press-Releases/Study-Finds-that-Frequent-Flyer-Programs-Increase-Cost-of-Business-Travel">which boosts their company’s travel costs</a>. And although airlines use frequent flyer programs to increase customer goodwill, they frequently <a href="https://www.thrillist.com/news/nation/united-airlines-loyalty-program-status-update">change the rules and rewards</a>, which often <a href="https://www.inc.com/jason-aten/delta-just-announced-a-change-that-will-make-people-very-mad-its-actually-a-brilliant-move.html">frustrates customers</a>. <a href="https://doi.org/10.1145/2733384">Researchers have looked</a> at the <a href="https://conservancy.umn.edu/handle/11299/215872">optimal time to buy</a> airplane <a href="https://doi.org/10.1057/s41272-019-00193-7">tickets</a> with cash. In general, <a href="https://www.forbes.com/sites/suzannerowankelleher/2022/08/31/best-time-to-book-a-cheap-flight/?sh=23fdd1e72ebc">they have found prices</a> tend to dip anywhere from two months to three weeks before the travel dates. Prices are highest for those who want to book their flights very early, to lock it in, and last-minute travelers booking just before their departure dates. <h2>How frequent flyer miles compare</h2> To see when’s the best time to book with miles, we looked at <a href="https://www.oag.com/busiest-routes-right-now">one of the busiest routes in the U.S.</a> – New York (JFK) to Los Angeles (LAX). Each month, airlines have over a quarter of a million seats flying direct on that route. There are about 30 nonstop flights a day, run by <a href="https://www.aa.com/en-us/flights-from-new-york-to-los-angeles">three</a> <a href="https://www.delta.com/us/en/flight-deals/united-states-flights/flights-to-los-angeles">different</a> <a href="https://www.jetblue.com/destinations/los-angeles-california-flights">airlines</a>. Starting about three months before Thanksgiving, we collected weekly data from the online booking sites of these three airlines. We tracked the frequent flyer miles needed as well as the price for every coach flight scheduled to take place within one week of Thanksgiving. As miles are not interchangeable between airlines in general, we needed an alternative measure for more direct comparison between different airlines. So we calculated how much a frequent flyer mile is worth by dividing the number of frequent flyer miles needed by the ticket price. We then compared the dollar worth of 1,000 miles, depending on the airline, when the booking was made and the flight date. <a href="http://businessmacroeconomics.com/">Economic theory</a> tells us that when there is lots of competition and the product is almost identical, competition should result in all businesses charging roughly the same price. That wasn’t what we found. In mid-October, Delta was asking 69,000 miles to fly the Tuesday before Thanksgiving. American Airlines was only asking 33,000 miles for roughly the same flight. This means if you have a <a href="https://www.cnbc.com/select/best-travel-credit-cards/">general travel rewards credit card</a> that lets you use miles on different airlines, it pays to shop around. Just because an airline has a high price in miles doesn’t mean the price will not come down. At the start of November, Delta wanted 69,000 miles to fly at dinnertime on the Tuesday before Thanksgiving. A week later the airline cut the price to 53,000 miles. A week after that, it was down to 36,500 miles, a price drop of almost 50% in two weeks. While in general the earlier you book, the better, booking too early can cost you. We found the best time to spend your frequent flyer miles for Thanksgiving travel was to book during the first week of October, which was about eight weeks out. In early October, 1,000 frequent flyer miles were worth over $14 in airfare. The last week of October, about four weeks before Thanksgiving, those same miles were only worth shy of $12. <h2>The best day to fly</h2> As for what is the best day on which to travel to get the most from your miles, there are two answers. On the Monday before Thanksgiving, your miles are typically worth the most, on average $15 per 1,000 miles. This is in sharp contrast to $11 for the day before Thanksgiving. However, flying Thanksgiving Day itself had required the lowest average number of miles, about 27,000 miles. If you haven’t booked flights yet, you may be too late to find the best value in frequent flyer miles. However, while we are still gathering and analyzing data, these tips look like they will hold up for future holidays. Image credits: Getty Images This article originally appeared on <a href="https://theconversation.com/whens-the-best-time-to-use-frequent-flyer-miles-to-book-flights-two-economists-crunched-the-numbers-on-maximizing-their-dollar-value-194893" target="_blank" rel="noopener">The Conversation</a>.

Travel Tips

Frequent flyer discusses the biggest sins of travelling

A frequent traveller has shared what she believes are the biggest sins of travelling. Posting a series of videos on TikTok, frequent flyer and travel influencer Tinx bluntly exposed the “worst things” people can do in airports and on planes. The 32-year-old regularly flies between London and New York to visit family, and understands that having to deal with the annoying behaviours of fellow passengers is not an easy task. Now Tinx, whose real name is Christina Najjar, has voiced her frustrations with her followers, revealing the “worst” behaviours that make for “awful travellers”, while urging anyone who is guilty of such sins to “take a long hard look at yourself in the mirror before you travel again.” While there are many things travellers can do that annoy their fellow holiday-goers, Tinx said being “unprepared” is the worst travel sin of all. “Let's begin with people that are unprepared at the front of the security line. It's a security line, you know what's coming, and yet there are still people who are fumbling around with their laptop like a child who forgot their homework.” "'Do I have to take off my jacket?’ Yes, spoiler alert, you always have to take off your jacket. Please keep the theatrical water chugging to the Uber,” she joked. Next up, Tinx trashed the “gate crowders” for their lack of awareness. “Next, let's discuss the gate crowders, they haven't even put up our flight on the little digital board and you're crowding around the gate like it's the stampede from The Lion King, grinding your foot into the ground like you're about to run with the bulls,” she said. “Aside from the fact that you're in group five, I got to tell you buddy, we're all going to the same place, we're all getting on the same plane.” Lastly, the influencer explained her anger at the other passengers who are “a**holes” when it comes to the overhead bins. “It always baffles me with the bins because it's very simple, just don't be an a**hole.” “Put your overstuffed away suitcase and your ugly little personal item in the seat in front of you,” she said. Many of Tinx’s viewers agreed with her travel qualms, with the comments being flooded with additional faux pas that get under the skin of frequent flyers. One user said, “How about those who as soon as the plane is stopped and the seatbelt sign is off they rush to the front of the plane.” Another commented, “What about the people that go back and forth in the aisle trying to choose a seat that suits their preference while other people are boarding?” Image credits: TikTok

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#Jacketgate 2 point whatever

Is it #Jacketgate 2.0? Or have we lost count? Viewers of The Today Show were delighted when co-host Allison Langdon, reporters Lara Vella and Fiona Willan, and Senator Jacqui Lambie all appeared dressed in blue. An image of all four was shared to the show’s Instagram page captioned “Da ba dee da ba di” in reference to Eiffel 65's iconic track. “Oh yeah … go sisters! What colour should we rock tomorrow??” Ally commented with a laughing emoji. Others however joked to hide the photo from Channel Nine newsreader Amber Sherlock who caused a stir in 2017 when she and journalist Julie Snook were both dressed in white, along with the guest. <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/p/CgswbJtPxR2/?utm_source=ig_embed&utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/CgswbJtPxR2/?utm_source=ig_embed&utm_campaign=loading" target="_blank" rel="noopener">A post shared by thetodayshow (@thetodayshow)</a> </div> </blockquote> In the leaked footage, Amber tells her producer: “I need Julie to put a jacket on because we're all in white. I asked her before we came on … Julie you need to put a jacket on.” Julie tried to explain to Amber that she didn’t have enough time to change to which Julie did not accept saying she “asked two hours ago”. When the trio went on air, Julie was seen wearing a black jacket and was receiving a lot of sympathy from the public for the way she was treated. But five years later, it seems that Amber manages to have a laugh about it when people commented about the incident. “Amber Sherlock won’t like you all in the same colour,” someone wrote. Amber responded: “I quite like the blue actually.. I only have ownership over white”. “Amber Sherlock would’ve had a fit,” another commented to which she responded, “Well it wasn’t white..but..”. Images: Channel Nine

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#Jacketgate 2 point whatever

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