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Record losses to scammers during COVID-19 pandemic

<p><span style="font-weight: 400;">Australians have lost a whopping $851 million to scams in 2020, according to new data released from the Australian Competition and Consumer Commission (ACCC).</span></p> <p><span style="font-weight: 400;">Having analysed 444,000 reports from scam victims provided by banks, government agencies, and financial intermediaries, the ACCC found that investment scams and romance scams were two of the most financially damaging, costing Aussies $328 million and $131 million respectively.</span></p> <p><span style="font-weight: 400;">Payment redirection scams came a close third, resulting in $128 million of losses.</span></p> <p><span style="font-weight: 400;">ACCC Deputy Chair Delia Rickard said the most shocking fact was that the total figure only included the scams that were reported by victims.</span></p> <p><span style="font-weight: 400;">“Last year, scam victims reported the biggest losses we have seen, but worse, we expect the real losses will be even higher, as many people don’t report these scams,” Ms Rickard said.</span></p> <p><span style="font-weight: 400;">“Unfortunately scammers continue to become more sophisticated and last year used the COVID-19 pandemic to scam and take advantage of people from all walks of life during the crisis.”</span></p> <p><span style="font-weight: 400;">Kate Browne, personal finance expert at Finder, said scammers have also had greater opportunities to target Australians at their most vulnerable during the current financial crisis.</span></p> <p><span style="font-weight: 400;">“Fraudsters are increasingly seeking to take advantage of those experiencing uncertainty and financial instability,” she said.</span></p> <p><span style="font-weight: 400;">“Scammers are quick to capitalise on major events such as a pandemic so it’s important to be extra vigilant over the coming years.”</span></p> <p><span style="font-weight: 400;">In the ACCC’s analysis of the demographics of scam victims, it found those aged 65 or older accounted for 18 percent of reports and 23 percent of the losses.</span></p> <p><strong>COVID-19 scams</strong></p> <p><span style="font-weight: 400;">Since the start of the pandemic, Scamwatch has received over 6400 scam reports mentioning coronavirus with more than $9.8 million in reported losses.</span></p> <p><span style="font-weight: 400;">Some of these include vaccination scams, where scammers may try to obtain personal or financial information by claiming you will need to provide it in order to get the COVID-19 vaccine.</span></p> <blockquote class="twitter-tweet"> <p dir="ltr">Be sure to book your <a href="https://twitter.com/hashtag/COVID19?src=hash&amp;ref_src=twsrc%5Etfw">#COVID19</a> vaccine through the Eligibility Checker on the Australian Government website.<br />We will never ask you for bank, credit card or other payment details.<br />Vaccination is FREE and voluntary. To book safely and securely, visit: <a href="https://t.co/62OZ8zWiK3">https://t.co/62OZ8zWiK3</a> <a href="https://t.co/ZZ8Cefv9Xm">pic.twitter.com/ZZ8Cefv9Xm</a></p> — NSW Health (@NSWHealth) <a href="https://twitter.com/NSWHealth/status/1410382464044789760?ref_src=twsrc%5Etfw">June 30, 2021</a></blockquote> <p><span style="font-weight: 400;">Some scammers include links in emails or texts they send, which can contain malware that could give your personal information to the scammer. Scamwatch recommends not clicking on any links in emails or texts you receive about the vaccine that you aren’t expecting.</span></p> <p><span style="font-weight: 400;">Scamwatch is also aware of other vaccine scams that include offers to pay money as an investment opportunity in the Pfizer vaccine, as well as fake surveys that offer a prize or early access to the vaccine when completed. In reality, these surveys are used to obtain your personal or financial information.</span></p> <p><span style="font-weight: 400;">Outside of Australia, scammers have been selling fake vaccine appointments, administering fake vaccines door-to-door for money, and asking for payment to ship vaccines to consumers, among other scams.</span></p>

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How to avoid scammers this Christmas

<p>Christmas might be the time for giving for most Australians, but for scam artists eyeing the purses of senior shoppers it’s also the time for taking. As our stockings fill with holiday gifts, so too do our email inboxes fill with phony messages and our phone lines clog with calls from fraudsters who are trying to take us to the cleaners.</p> <p>Here are eight scams seniors need to be aware of this Christmas:</p> <p><strong>1. Fake online retailers</strong></p> <p>Scammers often set up fake websites to look like genuine online retail stores. Be cautious of new or unknown retail websites, as they may be set up to steal your personal details.</p> <p><strong>2. Take parcel delivery scams</strong></p> <p>Scammers typically pose as Australia Post or anyone courier service to trick you into believing you have an “undeliverable package” and demand you send over your details.</p> <p><strong>3. Dating scams</strong></p> <p>The holiday season is also a time where lonely singles are particularly vulnerable to dating scams. If the person you’re chatting to ever asks for money, that’s a big red flag.</p> <p><strong>4. Fake holiday accommodation booking sites</strong></p> <p>Many seniors looking to book their holiday accommodation have been caught out by fake sites (often with cheap prices) who are looking to steal your funds.</p> <p><strong>5. Centrelink scams</strong></p> <p>If you receive a phone call completely out of the blue from someone claiming to be from the Department of Human Services or Centrelink, it could be a scam.</p> <p><strong>6. Fake gift cards or vouchers  </strong></p> <p>An unprompted gift card or voucher in the mail seems to good to be true, and that’s often because it is. Make sure you triple check it’s from a reputable company.</p> <p><strong>7. Phishing scams</strong></p> <p>These scams often slip through the gate during the holiday season and sent you to site where clicking a link will cause you to download malicious software.</p> <p><strong>8. Credit card surcharges</strong></p> <p>Retailers in Australia are now only allowed to charge a credit or debit card surcharge equivalent to that charged by their bank, so keep an eye on your transactions.</p> <p>Are you the victim of any of these scams?</p>

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