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Why do organisations still struggle to protect our data? We asked 50 professionals on the privacy front line

<div class="theconversation-article-body"> <p><em><a href="https://theconversation.com/profiles/jane-andrew-10314">Jane Andrew</a>, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a>; <a href="https://theconversation.com/profiles/dr-penelope-bowyer-pont-1550191">Dr Penelope Bowyer-Pont</a>, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a>, and <a href="https://theconversation.com/profiles/max-baker-25553">Max Baker</a>, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a></em></p> <p>More of our personal data is now collected and stored online than ever before in history. The rise of data breaches should unsettle us all.</p> <p>At an individual level, data breaches can compromise our privacy, cause harm to our finances and mental health, and even enable identity theft.</p> <p>For organisations, the repercussions can be equally severe, often resulting in major financial losses and brand damage.</p> <p>Despite the increasing importance of protecting our personal information, doing so remains fraught with challenges.</p> <p>As part of a <a href="http://www.doi.org/10.25910/psq3-q365">comprehensive study</a> of data breach notification practices, we interviewed 50 senior personnel working in information security and privacy. Here’s what they told us about the multifaceted challenges they face.</p> <h2>What does the law actually say?</h2> <p>Data breaches occur whenever personal information is accessed or disclosed without authorisation, or even lost altogether. <a href="https://www.abc.net.au/news/2024-06-20/optus-hack/104002682">Optus</a>, <a href="https://www.abc.net.au/news/2022-11-09/medibank-data-release-dark-web-hackers/101632088">Medibank</a> and <a href="https://www.afr.com/technology/canva-criticised-after-data-breach-exposed-139m-user-details-20190526-p51r8i">Canva</a> have all experienced high-profile incidents in recent years.</p> <p>Under Australia’s <a href="https://www8.austlii.edu.au/cgi-bin/viewdb/au/legis/cth/consol_act/pa1988108/">privacy laws</a>, organisations aren’t allowed to sweep major cyber attacks under the rug.</p> <p>They have to notify both the regulator – the Office of the Australian Information Commissioner (OAIC) – and any affected individuals of breaches that are likely to result in “<a href="https://www8.austlii.edu.au/cgi-bin/viewdb/au/legis/cth/consol_act/pa1988108/#:%7E:text=Whether%20access%20or%20disclosure%20would%20be%20likely%2C%20or%20would%20not%20be%20likely%2C%20to%20result%20in%20serious%20harm%2D%2Drelevant%20matters%20%C2%A0">serious harm</a>”.</p> <p>But according to the organisational leaders we interviewed, this poses a tricky question. How do you define serious harm?</p> <p>Interpretations of what “serious harm” actually means – and how likely it is to occur – vary significantly. This inconsistency can make it impossible to predict the specific impact of a data breach on an individual.</p> <p>Victims of domestic violence, for example, may be at increased risk when personal information is exposed, creating harms that are difficult to foresee or mitigate.</p> <h2>Enforcing the rules</h2> <p>Interviewees also had concerns about how well the regulator could provide guidance and enforce data protection measures.</p> <p>Many expressed a belief the OAIC is underfunded and lacks the authority to impose and enforce fines properly. The consensus was that the challenge of protecting our data has now outgrown the power and resources of the regulator.</p> <p>As one chief information security officer at a publicly listed company put it:</p> <blockquote> <p>What’s the point of having speeding signs and cameras if you don’t give anyone a ticket?</p> </blockquote> <p>A lack of enforcement can undermine the incentive for organisations to invest in robust data protection.</p> <h2>Only the tip of the iceberg</h2> <p>Data breaches are also underreported, particularly in the corporate sector.</p> <p>One senior cybersecurity consultant from a major multinational company told us there is a strong incentive for companies to minimise or cover up breaches, to avoid embarrassment.</p> <p>This culture means many breaches that should be reported simply aren’t. One senior public servant estimated only about 10% of reportable breaches end up actually being disclosed.</p> <p>Without this basic transparency, the regulator and affected individuals can’t take necessary steps to protect themselves.</p> <h2>Third-party breaches</h2> <p>Sometimes, when we give our personal information to one organisation, it can end up in the hands of another one we might not expect. This is because key tasks – especially managing databases – are often outsourced to third parties.</p> <p>Outsourcing tasks might be a more efficient option for an organisation, but it can make protecting personal data even more complicated.</p> <p>Interviewees told us breaches were more likely when engaging third-party providers, because it limited the control they had over security measures.</p> <p>Between July and December 2023 in Australia, there was an increase of <a href="https://www.oaic.gov.au/privacy/notifiable-data-breaches/notifiable-data-breaches-publications/notifiable-data-breaches-report-july-to-december-2023">more than 300%</a> in third-party data breaches compared to the six months prior.</p> <p>There have been some highly publicised examples.</p> <p>In May this year, many Clubs NSW customers had their personal information potentially <a href="https://www.rimpa.com.au/resource/more-than-a-million-australian-data-records-potentially-exposed-in-nsw-club-and-pub-data-breach.html#:%7E:text=Outabox%2C%20the%20IT%20services%20provider,and%20has%20notified%20law%20enforcement">breached</a> through an attack on third-party software provider Outabox.</p> <p>Bunnings suffered a <a href="https://australiancybersecuritymagazine.com.au/bunnings-customer-data-compromised/">similar breach</a> in late 2021, via an attack on scheduling software provider FlexBooker.</p> <h2>Getting the basics right</h2> <p>Some organisations are still struggling with the basics. Our research found many data breaches occur because outdated or “legacy” data systems are still in use.</p> <p>These systems are old or inactive databases, often containing huge amounts of personal information about all the individuals who’ve previously interacted with them.</p> <p>Organisations tend to hold onto personal data longer than is legally required. This can come down to confusion about data-retention requirements, but also the high cost and complexity of safely decommissioning old systems.</p> <p>One chief privacy officer of a large financial services institution told us:</p> <blockquote> <p>In an organisation like ours where we have over 2,000 legacy systems […] the systems don’t speak to each other. They don’t come with big red delete buttons.</p> </blockquote> <p>Other interviewees flagged that risky data testing practices are widespread.</p> <p>Software developers and tech teams often use “production data” – real customer data – to test new products. This is often quicker and cheaper than creating test datasets.</p> <p>However, this practice exposes real customer information to insecure testing environments, making it more vulnerable. A senior cybersecurity specialist told us:</p> <blockquote> <p>I’ve seen it so much in every industry […] It’s literally live, real information going into systems that are not live and real and have low security.</p> </blockquote> <h2>What needs to be done?</h2> <p>Drawing insights from professionals at the coalface, our study highlights just how complex data protection has become in Australia, and how quickly the landscape is evolving.</p> <p>Addressing these issues will require a multi-pronged approach, including clearer legislative guidelines, better enforcement, greater transparency and robust security practices for the use of third-party providers.</p> <p>As the digital world continues to evolve, so too must our strategies for protecting ourselves and our data.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/236681/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/jane-andrew-10314">Jane Andrew</a>, Professor, Head of the Discipline of Accounting, Governance and Regulation, University of Sydney Business School, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a>; <a href="https://theconversation.com/profiles/dr-penelope-bowyer-pont-1550191">Dr Penelope Bowyer-Pont</a>, Researcher, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a>, and <a href="https://theconversation.com/profiles/max-baker-25553">Max Baker</a>, Associate professor, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a></em></p> <p><em>Image credits: Shutterstock </em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/why-do-organisations-still-struggle-to-protect-our-data-we-asked-50-professionals-on-the-privacy-front-line-236681">original article</a>.</em></p> </div>

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The Voice 2025 coaches line-up leaked

<p><em>The Voice Australia</em> appears set to have a major cast shake up, following Guy Sebastian's shock <a href="https://www.oversixty.com.au/entertainment/music/guy-sebastian-drops-bombshell-news" target="_blank" rel="noopener">departure</a> from the show after six years. </p> <p>An insider told <em>Yahoo Lifestyle</em> that current coaches Kate Miller-Heidke and Adam Lambert are also saying goodbye to the show. </p> <p>Channel Seven is said to be in the final stages of locking their new line-up, which includes former fan favourites like Keith Urban. </p> <p>“The line-up that Channel Seven wants is Keith Urban, Jessica Mauboy, Ronan Keating and LeAnn Rimes,” the source told <em>Yahoo Lifestyle.</em> </p> <p>“They’ve all been on the show before and conversations had started a few months back.”</p> <p>Urban last appeared on the singing competition as coach in 2022, and fans were overjoyed when he appeared as a guest earlier this year. </p> <p>"Keith was asked about returning when he recorded a performance for the grand finale and he sounded open to the idea - as long as it works with his wife Nicole Kidman's plans to be back in Australia at the same time," the insider said. </p> <p>The source also said that US singer Rimes is likely to return as well. </p> <p>"In the lead-up to this year’s finale, LeAnn's management kept talking about the next series and what she plans to do differently," they said. </p> <p> “LeAnn was clear about her ambition to return next year and Channel Seven are keen to have her back after her artist won.”</p> <p>Jessica Mauboy, who was coach for the show from 2021 to 2023, left the series this year to focus on her music and go on tour, but Channel Seven are also keen to welcome her back. </p> <p>“There were always plans to bring Jess back at some point and viewers really missed her contribution this season," the insider said. </p> <p>“The conversation about Jess had been on the cards with or without Guy. It seemed the network was already looking at flipping Kate Miller-Heidke, who seemed a little out of place on the show."</p> <p>As for Ronan Keating, who was last seen on the show in 2016, the source said he was keen to appear on the Australian version of the show again. </p> <p>Channel Seven is expected to officially announce the 2025 lineup for <em>The Voice Australia</em> at their upcoming Upfront event this month.</p> <p>“One thing is for sure <em>The Voice Australia </em>will go on without Guy Sebastian and 2025 looks set to have one of the best line-ups without him." </p> <p><em>Images: Channel Seven</em></p> <p> </p>

TV

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Jessica Rowe stuns in runway debut

<p>Jessica Rowe has stunned on the runway for the L'Oréal Paris Walk Your Worth show in Sydney on Thursday.</p> <p>The TV presenter, 54, was the picture of elegance as she strutted her stuff at the outdoor show in front of the Sydney Harbour Bridge. </p> <p>She looked stunning in a white gown adorned with floral sequins and beading. She paired it with some droplet silver earrings, and black heels showing off her toned legs through the dress' split. </p> <p>This is not the first time she has made waves in the fashion world, as she had previous stints in modelling for David Jones and has always been in the spotlight for her unique style. </p> <p>She re-posted a few clips to her Instagram stories, captioning one of them with: "Dream come true!". </p> <p>Her daughter's Allegra and Giselle attended the event and proudly filmed their mum working her magic on the runway as she beamed and waved at them when she spotted them in the front row. </p> <p>Rowe's modelling career inspired Allegra's own passion for the industry and helped her break into modelling. </p> <p>Allegra made her Australian Fashion Week debut in May, with Jessica proudly watching on. </p> <p>In an interview with <em>Stellar Magazine</em>, Allegra admitted that her mum helped her get a foot in the door of the competitive industry. </p> <p>"I've always had a dream of modelling. I've loved fashion and styling different pieces from a very young age, including some from my mum's wardrobe," she told the publication. </p> <p>"When I was in Year 9, I became really curious and interested, so Mum got in touch with her old agency from when she did modelling when she was around my age."</p> <p>Allegra's <em>Channel Nine</em> news presenter father Peter also revealed that he is proud to see his daughter fight for her dream. </p> <p>"She knows modelling can be tough on many fronts, but no matter what, she told me she wants to give it a red hot go – and that attitude makes me proud," he said.</p> <p><em>Images: L'Oréal Paris/ Instagram </em></p>

Beauty & Style

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"Fresh chapter": Channel 7 reveals new star line-up

<p>Channel 7 has revealed yet another shake-up in its news presenter lineup, following months of significant reshuffles and the departures of several high-profile television personalities from the network.</p> <p>On Sunday, the network announced what it described as a "fresh chapter" for its 7News Sydney team, with veteran broadcasters Angela Cox and Mark Ferguson appointed as co-anchors for the flagship 6pm bulletin.</p> <p>Cox, who has served as a weekend news co-presenter for the past four years, temporarily filled in for Ferguson while he was on leave during the Olympics. This period of transition occurred amid a series of changes initiated by Seven's news and current affairs director, Anthony De Ceglie.</p> <p>The timing of Ferguson's leave had sparked speculation about his future at the network, particularly against the backdrop of reported cost-cutting measures due to a significant drop in ad revenue. However, the latest announcement puts those rumours to rest, affirming Ferguson's continued role at the helm of 7News Sydney.</p> <p>Cox, who has spent two decades with Channel 7, including a notable seven-year tenure as a foreign correspondent in the US, expressed her excitement about the new role. "Mark’s warmth, integrity and authority behind the news desk has rightfully earned him a loyal following," she said. "He’s also a great bloke, always professional, very funny and a great husband and family man.</p> <p>"The news landscape has changed so much. The way we consume news is radically different now than even 10 years ago and 7NEWS is evolving too."</p> <p>Cox is set to co-anchor her first bulletin with Ferguson on Sunday, September 8, following his return from filming a special series of news reports.</p> <p>Ferguson, who has been the face of the 7News Sydney bulletin for a decade, celebrated his 40th year in the media industry in February. His vast experience and reputation as one of Australia's most trusted news voices make him a key figure in this new co-anchor format.</p> <p>"This new co-anchor approach brings a new sense of dynamism, innovation, and flexibility to the hour-long program," said De Ceglie in a statement. "I am incredibly excited to see Mark and Angela work together."</p> <p>Sunday's announcement is the latest in a series of changes within Channel 7's newsrooms. In July, star Brisbane newsreader Sharyn Ghidella <a href="https://www.oversixty.com.au/entertainment/tv/apparently-my-time-is-up-veteran-channel-7-anchor-s-abrupt-departure" target="_blank" rel="noopener">was unexpectedly axed</a> after nearly two decades with the network, a move she revealed on social media after being informed of her departure while at a hairdresser's appointment.</p> <p>August saw the departure of veteran sports presenter Shane Webcke from the news desk, though he will continue contributing NRL insights for the network. Additionally, senior journalist Steve Hart <a href="https://www.oversixty.com.au/entertainment/tv/channel-seven-loses-veteran-reporter-to-rival-network" target="_blank" rel="noopener">announced his exit</a> from the Brisbane newsroom in an internal email to staff last month.</p> <p>In contrast to these exits, Channel 7 has also made strategic hires, including the recent addition of former ABC journalist Karina Carvalho as a 7News presenter in Melbourne.</p> <p>As Channel 7 continues to navigate these changes, the network's commitment to refreshing its news lineup is evident, with the Cox-Ferguson co-anchor team set to usher in this "fresh chapter" for 7News Sydney.</p> <p><em>Images: 7News</em></p>

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Channel Nine revamps Today show line up

<p>Big changes are coming to Channel Nine's flagship <em>Today</em> show, following the <a href="https://o60.me/7hh8v2" target="_blank" rel="noopener">departure</a> of popular newsreader Brooke Boney. </p> <p>The shake-up to the morning show's line-up was confirmed on Monday and will affect both the weekday and weekend programs. </p> <p>Jayne Azzopardi, a former Sydney news reporter, will replace Boney on the morning news desk. </p> <p>Azzopardi's role as co-host of <em>Weekend Today</em> will now be taken over by Sophie Walsh, who will co-host alongside fellow veteran Nine presenter Clint Stanaway. </p> <p>Walsh has worked at Channel Nine for 15 years, after first joining the broadcaster as a news reporter in 2009. </p> <p>In another change for <em>Weekend Today, </em>senior journalist Lizzie Pearl will cover the news while Dan Anstey will present the weather. </p> <p>Renee Bargh, who has regularly featured on the <em>Today </em>show in the past has been officially welcomed to the team as an entertainment reporter. </p> <p>Confirmation of the changes comes after an emotional week among staff at the <em>Today</em> show with Boney's departure last Friday. </p> <p>"Thank you for accepting me. I know that I don't fit the mould and I'm grateful for each and every one of you for tuning in every day," Boney said during her farewell. </p> <p>The journalist, who was joined by her mother on the couch, became emotional as she reflected on her experience. </p> <p>"I'm so grateful for every opportunity that I've been given here, I've done things I never dreamed possible," Boney said.</p> <p>"For someone like me, I grew up in housing commission, so this is really beyond my wildest dreams.</p> <p>"I mean, I just spent a month at the Olympics. I've been to the Oscars... all around the world to do things that most people don't get to do."</p> <p>During her final show last week <em>Today</em> host Karl Stefanovic also told her that she was well loved and respected.</p> <p>“We love you and everything you represent, how hard you work,” he said.</p> <p>Boney announced her departure earlier this year after she was offered a position to study at Oxford University.</p> <p><em>Image: Nine/ Instagram</em></p>

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Abandoned family hit with huge fine by cruise line

<p>A family of nine has been charged a whopping $13,000 for failing to return to their cruise ship after an excursion in Alaska, leaving them stranded by Norwegian Cruise Lines to find their own way home. </p> <p>The Gault family, from Tulsa in Oklahoma, were travelling with six young kids and a 78-year-old grandmother when they disembarked from the Norwegian Encore in Katchikan, a small town in a string of south Alaskan islands, so they could watch a lumberjack show together.</p> <p>All was going well until they went to board a bus back to the ship, when the local tour operator transporting passengers to and from the vessel miscounted and told the family there was no room and that they had to wait for the next bus. </p> <p>“We see the chaos getting onto the buses. We go to get on the bus and one of the attendees is like, ‘The bus is full, and you know you got to wait for the next bus,’” Joshua Gault told <em>2 News</em>.</p> <p>However, the next bus never came, and as the family found other means to rush back to the port, they arrived to see the ship sailing away with all their belongings, including passports and medications, onboard.</p> <p>“Six kids on board, minor children, and a 78-year-old mother-in-law, all on medication. We all had to quit cold turkey medication these last few days because it was all on the cruise ship,” Mr Gault said.</p> <p>From there, things only got worse for the Gault family, who had already spent about $44,500 on the trip, as they were immediately hit an almost $13,000 charge from the cruise line — $1,400 per passenger — for missing the boat.</p> <p>That fee stemmed from the US Customs and Border Protection’s Passenger Vessel Services Act, which they violated by not visiting a foreign port before they returned to the US, as their itinerary planned.</p> <p>Unable to rejoin the ship in Canada, the family decided to cut their losses and head home, arranging new accommodation and flights, making their costs continue to pile up. </p> <p>After days of travel - which included stops in numerous cities, cancelled flights, and more than one overnight airport stay — the family finally arrived home, feeling strung out, tired, and having picked up Covid along the way.</p> <p>“So yeah, we’re beat down right now. We’re unhealthy and beaten down,” Mr Gault said.</p> <p>The family is still working with the cruise line to rectify the situation, as Cailyn Gault said Norwegian Cruises keeps telling them, "We’re still looking into it, we haven’t forgotten about you."</p> <p>“And I was like, ‘No, we feel like you pretty much forgot about us when you left us in port and told us to go figure it out,’” Ms Gault added.</p> <p>Norwegian Cruise Lines told The Post it has begun the process of refunding the Gaults the nearly $13,000 in fees they were charged, and will reimburse them for all their travel expenses once receipts have been received.</p> <p>The cruise line also said it tried to contact the Gaults after they missed their bus due to “a misstep by a local tour operator,” and when they were unable to reach them, worked with the local port authority to help the family arrange lodging for the night before they were able to make a flight to Seattle the next day.</p> <p>“In addition, these guests will be receiving a pro-rated refund for the two cruise days they missed,” a Norwegian Cruise Line representative said.</p> <p>“As a gesture of goodwill, the company will also be providing each of the nine guests with a Future Cruise Credit in the form of a 20 per cent discount of their cruise fare that can be used towards their next voyage,” Norwegian added.</p> <p><em>Image credits: Facebook</em></p>

Travel Trouble

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End of the line for P&O: why is Australia such a tough market for the cruise ship industry?

<div class="theconversation-article-body"><em><a href="https://theconversation.com/profiles/freya-higgins-desbiolles-181651">Freya Higgins-Desbiolles</a>, <a href="https://theconversation.com/institutions/university-of-south-australia-1180">University of South Australia</a></em></p> <p>Miami-based cruise operator Carnival Corporation has <a href="https://www.carnivalaustralia.com/media-releases/2024/june/media-release.aspx">announced</a> it will retire its P&amp;O Cruises Australia brand in March 2025.</p> <p>The decision marks the end of the line for an iconic cruise brand in Australia and the Pacific, after <a href="https://www.pocruises.com.au/about/history">nearly a century</a> of operations.</p> <p>Parent company Carnival has been on a campaign of international growth through acquisitions and mergers since at least 1989. P&amp;O Cruises Australia was bought by the company in 2003.</p> <p>Many Australians might remember the brand’s iconic television advertisements from the 1980s and ‘90s that encouraged them to escape the rat race.</p> <figure><iframe src="https://www.youtube.com/embed/curt8yAwPpY?wmode=transparent&amp;start=0" width="440" height="260" frameborder="0" allowfullscreen="allowfullscreen"></iframe><figcaption><span class="caption">P&amp;O’s memorable advertisements from the 1980s and 1990s encouraged Australians to escape the rat race.</span></figcaption></figure> <p>But the reality of cruising’s international consolidation leaves little room for such nostalgia and national brand attachment.</p> <p>Still, cruising is a big part of Australia’s tourism sector, and cruises are a large source of inbound visitors. The Australian Cruise Association estimates the industry’s <a href="https://www.australiancruiseassociation.com/sites/default/files/documents/2023-10/CLIA_ACA_CruiseEIA_Infographic.pdf">total economic contribution</a> is as high as A$5.63 billion.</p> <p>Australians are hungry for cruise ship experiences. They make up the <a href="https://www.cruising.org.au/Tenant/C0000003/2020%20Awards%20Sponsors/2023%20Australia%20Source%20Market%20Infographic_Final%20V3.pdf">fourth largest</a> source market for passengers, at 1.25 million last year.</p> <h2>Australia is a tough place to make a profit</h2> <p>A <a href="https://cruising.org/en/news-and-research/press-room/2024/april/state-of-the-cruise-industry-report">recent report</a> by Cruise Lines International Association painted a picture of a thriving industry. New, bigger ships are being rolled out to meet a growing market of both new and loyal cruise enthusiasts.</p> <p>So why are operators struggling here? P&amp;O hasn’t been the only brand facing difficulties down under.</p> <figure class="align-right "><figcaption></figcaption></figure> <p>P&amp;O’s sister line Cunard recently announced it will <a href="https://www.cruisehive.com/iconic-cruise-line-will-stop-homeporting-in-australia/114867">stop basing itself</a> in Australia from 2026, and Virgin Voyages’ Resilient Lady has <a href="https://www.smh.com.au/traveller/travel-news/branson-s-virgin-voyages-scraps-next-summer-s-australian-cruises-20240227-p5f83q.html">cancelled plans</a> for a second sailing season here next summer.</p> <p>Carnival <a href="https://www.carnivalaustralia.com/media-releases/2024/june/media-release.aspx">said</a> its decision on P&amp;O Australia came down to the region’s “significantly higher operating and regulatory costs” and small population. The company said it had been forced to change its operating approach to achieve “efficiencies”.</p> <p>The cruise sector was hit hard by the pandemic. In early 2020, Carnival reported a staggering single quarter net loss of <a href="https://www.reuters.com/article/idUSL4N2DV2XV/">US$4.4 billion</a>. The company also suffered reputational damage following a <a href="https://www.bbc.com/news/business-67215595">high-profile COVID outbreak</a> on its Ruby Princess cruise ship.</p> <p>The international cruise market is heavily concentrated. Almost <a href="https://cruisemarketwatch.com/market-share/">80%</a> of the passenger market is shared by three big companies: Carnival, Royal Caribbean International and Norwegian cruise lines.</p> <p>Australia’s high operating costs and relatively small market make it tough for big cruise companies to achieve the profitability they expect. Carnival’s Cunard Line attributed its decision to <a href="https://www.canberratimes.com.au/story/8440670/carnival-cruise-lines-shun-victoria-over-fee-hike/">move out</a> of Melbourne to a 15% hike in port fees.</p> <p>As these companies have sought to strengthen their competitive advantage, acquiring smaller players has been a popular strategy.</p> <p>This mass tourism model can deliver relatively cheap holidays for passengers. But it often also sacrifices well-loved smaller cruise operations that are more connected to local histories and cultures.</p> <p>There is also the tyranny of distance for Australia, and increasing geopolitical risks affecting cruising.</p> <p>The Australasian region faces stiff competition as a cruise destination from alternatives such as the Caribbean and the Mediterranean, which are close to large markets. Virgin Voyages said its cancellation of the 2024–25 sailing schedule was due to major safety concerns in the Red Sea.</p> <h2>What does its future hold?</h2> <p>Reassuringly, customers with P&amp;O bookings for the remainder of 2024 will not be affected. Next year, the brand’s Pacific Encounter and Pacific Adventure ships will continue to sail, but under new branding for Carnival Cruise Line. Pacific Explorer will be retired from service.</p> <p>In Australia, the mass tourism model of the big cruise operators is no doubt here to stay. But there could be further cuts to the range of destination ports offered as the industry prioritises profits.</p> <p>In the longer term, however, a crucial question concerns the future of ports around Australia that have been enticed into engaging with the cruise industry. Many government tourism authorities have been keen to expand the sector.</p> <p>As a result, access to some smaller ports has been negotiated and there has been a push to build new facilities in New South Wales, the biggest market.</p> <p>This has received <a href="https://www.nsw.gov.au/media-releases/government-acts-to-protect-yarra-bay-from-cruise-ship-terminal">pushback</a> from some parts of the community who argue the economic benefits don’t outweigh the cultural and ecological cost.</p> <p>In the future, there could be a more sustainable solution for Australian cruising in smaller expedition-like formats. These have been particularly successful in locations such as the Kimberley in Western Australia.</p> <p>Local communities at small-ship destinations may find this model of cruising more acceptable, given its lower passenger numbers and smaller environmental impact.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/231607/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/freya-higgins-desbiolles-181651">Freya Higgins-Desbiolles</a>, Adjunct Senior Lecturer in Tourism Management/ Adjunct Associate Professor, <a href="https://theconversation.com/institutions/university-of-south-australia-1180">University of South Australia</a></em></p> <p><em>Image credits: Shutterstock</em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/end-of-the-line-for-pando-why-is-australia-such-a-tough-market-for-the-cruise-ship-industry-231607">original article</a>.</em></p> </div>

Cruising

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Major Australian cruise line shuts down

<p>After almost a century of voyages, one of Australia's most trusted cruise lines is shutting down. </p> <p>In a shock statement on Tuesday, P&amp;O Australia announced it will cease to exist from early 2025, with the family-friendly cruising company wrapping up operations. </p> <p>The cruise liner’s parent company Carnival Cruises announced the shocking news in a statement, which read, “In March 2025, the company will sunset the P&amp;O Cruises Australia brand and fold the Australia operations into Carnival Cruise Line, which has served the South Pacific since 2013 and is today the world’s most popular cruise line."</p> <p>“When the transition is complete next year, the Pacific Encounter and Pacific Adventure ships will begin sailing under the Carnival Cruise Line brand while the Pacific Explorer will exit the fleet at that time.”</p> <p>A spokesperson for Carnival Cruise said those who are booked on a currently available itinerary with P&amp;O Cruises Australia will “operate business as usual” and guests will be “notified in the coming days” of any changes to future bookings as a result of the announcement.</p> <p>Josh Weinstein, chief executive officer of Carnival Corporation, said the increasing operating costs and the South Pacific’s “small population” had weighed in on the decision to close up shop. </p> <p>“P&amp;O Cruises Australia is a storied brand with an amazing team, and we are extremely proud of everything we have accomplished together in Australia and the broader region,” Mr Weinstein said.</p> <p>“However, given the strategic reality of the South Pacific’s small population and significantly higher operating and regulatory costs, we’re adjusting our approach to give us the efficiencies we need to continue delivering an incredible cruise experience year-round to our guests in the region.”</p> <p>According to <a href="https://www.news.com.au/travel/travel-updates/travel-stories/po-cruise-australia-to-shut-down-after-almost-a-century-of-voyages/news-story/9c7f34641337edf06a764849241a35b0" target="_blank" rel="noopener"><em>news.com.au</em></a>, P&amp;O Cruises Australia will continue setting sail as planned until March next year before Carnival Cruises absorbs P&amp;O customers and redistributes keen travellers on different Carnival ships. </p> <p>Ahead of the announcement, president of Carnival Cruise Line Christine Duffy warned there would be major job losses as a result of the decision. </p> <p>“This is not an easy decision for the company to shut down or sunset the P&amp;O Australia brand,” she told <a href="https://www.dailytelegraph.com.au" target="_blank" rel="noopener"><em>The Daily Telegraph</em></a>.</p> <p>“We will continue to maintain an office here in Sydney. We don’t want to get into the numbers of people this impacts.”</p> <p><em>Image credits: Shutterstock</em></p>

Cruising

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Line of Duty star's cause of death revealed

<p>The sister of <em>Line of Duty</em> star Brian McCardie has thanked loved ones and fans for their support since the tragic passing of her brother, while also revealing what caused his sudden death at the age of 59. </p> <p>Sarah McCardie shared a lengthy post on social media thanking people for their "overwhelming support" during the difficult time, adding that the Scottish actor will be laid to rest in a funeral on May 23rd at a church in his home country.</p> <p>She also revealed that Brian died due to an aortic dissection, a tear in the aorta.</p> <p>"The McCardie family would like to thank everyone for their overwhelming support regarding the sudden passing of Brian James McCardie - beloved son, brother, uncle &amp; friend," she wrote.</p> <p>"Brian died due to an aortic dissection, causing short pain and a sudden death."</p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-permalink="https://www.instagram.com/p/C7AAl3vLkfz/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/C7AAl3vLkfz/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by Sarah McCardie (@sarahmccardie)</a></p> </div> </blockquote> <p>"There will be a funeral mass held on Thursday 23rd May... where we will celebrate Brian's life before he takes his final bow."</p> <p>Sarah, who is also an actress, previously confirmed the news of his death in a heartbreaking tribute post to her late sibling, saying he "is gone much too soon".</p> <p>"It is with great sadness that we announce the passing of Brian James McCardie (59), beloved son, brother, uncle and dear friend to so many," her post began.</p> <p>"Brian passed away suddenly at home on Sunday 28th April. A wonderful and passionate actor on stage and screen, Brian loved his work and touched many lives, and is gone much too soon."</p> <p>"We love him and will miss him greatly; please remember Brian in your thoughts."</p> <p>The post was flooded with comments of condolences, as one person wrote, "One of Scotland's greats on both the stage and the screen."</p> <p>McCardie was best known for his role as Tommy Hunter on BBC's <em>Line of Duty</em>, the show <em>Time</em> with Sean Bean, and the film <em>Rob Roy</em> co-starring Liam Neeson.</p> <p><em>Image credits: BBC / Instagram </em></p>

Caring

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All the head-turning looks from the 2024 Met Gala

<p>Known as "fashion's biggest night out", the Met Gala 2024 has kicked off in spectacular style with A-listers from all over the world gracing the carpet at the Metropolitan Museum of Art in New York City. </p> <p>The event, which is a fundraising event for the Met, is held every year on the first Monday of May, to celebrate the Costume Institute’s new exhibition, “Sleeping Beauties: Reawakening Fashion”.</p> <p>The dress code this year, The Garden of Time, is said to be inspired by a short story of the same title written by JG Ballard in 1962. </p> <p>The who's who of Hollywood hit the carpet at the Met this year, led by actress Zendaya, who is this year's co-chair of the event after returning to the Gala for the first time in five years. </p> <p>Many Aussie superstars walked the carpet, such as Nicole Kidman and Keith Urban, Naomi Watts, Troye Sivan, Chris Hemsworth and Kylie Minogue, who attended for the first time since 2014.</p> <p>Hugh Jackman also graced the Met carpet solo for the first time, last attending alongside his now ex-wife Deborra Lee-Furness in 2023. </p> <p>The Aussie actor took to Instagram to share that his dapper Tom Ford tuxedo was the very same outfit that he wore to his first Met Gala in 2004 that had been "refitted and repaired". </p> <p>Other Hollywood legends that graced the carpet included Sarah Jessica Parker, Meg Ryan, Jennifer Lopez, Uma Thurman, Penelope Cruz and many more. </p> <p><em>Image credits: Getty Images </em></p>

Beauty & Style

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Tim Tam Jatz: How an April Fool's joke became a real product line

<p>Snack enthusiasts have been left both bewildered and ecstatic as Arnott’s has announced the release of the long-awaited Tim Tam Jatz – a fusion biscuit that promises to revolutionise the sweet and salty game. What started as a mere April Fool’s prank has now escalated into a reality stranger than fiction.</p> <p>For years, brands like Arnott’s and Macca’s have toyed with our taste buds, teasing us with tantalising new product announcements on April 1st, only to dash our hopes with the cold reality of jest. But Arnott’s, oh Arnott’s, they decided to take it one step further.</p> <p>Last year, amid the chaos of April Fool’s 2023, they dropped the bombshell: Tim Tam Jatz was on its way. The internet erupted in a cacophony of disbelief and desire. Comments flooded in, ranging from desperate pleas to joyous declarations of snack nirvana.</p> <p>Fast forward to the present, and Arnott’s has delivered the unthinkable. The Tim Tam Jatz is no longer a figment of our collective imagination but a tangible delight that will soon grace the shelves of Coles, bringing joy to snack enthusiasts everywhere. Combining the decadent chocolatey goodness of a Tim Tam with the unmistakable crunch of a salty Jatz cracker, this biscuit is poised to redefine the very essence of snack time.</p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/p/C5fBOF1veqy/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/C5fBOF1veqy/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by Arnott's Biscuits (@arnottsbiscuits)</a></p> </div> </blockquote> <p>Rebecca Chan, the mastermind behind this stroke of genius and Tim Tam’s marketing manager, expressed her delight at bringing this unconventional creation to life. “We love getting behind an April Fool’s prank, and dreaming up new ways to tap into Australia’s love of Tim Tam,” she wrote.</p> <p>“But following the overwhelming number of comments and requests, we knew we had to bring Tim Tam inspired by Jatz to the shelf and make it available for every Aussie to enjoy.</p> <p>"We can’t wait to share the latest Tim Tam creation, where consumers can expect something a little bit sweet, and a little bit salty in every bite.”</p> <p>The announcement sent shockwaves across social media, with food bloggers and snack enthusiasts alike losing their collective minds over the prospect of this culinary marvel. </p> <p>As word spread like wildfire, social media erupted in a frenzy of anticipation. “My sister is obsessed with Tim Tams and Jatz, so she will love this,” proclaimed one user, already envisioning the delight on their sibling’s face. “OMG I need it immediately,” cried another, echoing the sentiments of snack lovers everywhere.</p> <p>But amidst the jubilation, there were voices of caution. “Ooh, I will be trying, but I seem to only ever buy a new Tim Tam once and then run straight back to my beloved double coat,” confessed a hesitant fan, torn between loyalty and curiosity.</p> <p>Only time will tell if Tim Tam Jatz will live up to the hype, but one thing is for certain: Arnott’s has unleashed a culinary juggernaut that is sure to leave a lasting impression on snack history. So brace yourselves; the sweet and salty revolution is upon us, and there’s no turning back.</p> <p><em>Image: Arnott's</em></p>

Food & Wine

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Debate erupts over groom's unconventional footwear choice

<p>In what seems to be a picture perfect wedding, eagle-eyed social media users spotted one odd detail. </p> <p>The couple were snapped standing at the altar, and while everything else about their outfit seemed flawless, one Reddit user called the groom out for wearing black Crocs and black socks to his wedding. </p> <p>“Imagine you get ready for three hours and your groom shows up in Crocs,” the user said. </p> <p>“Crocs would be a legit reason to say no at the altar,” another wrote, before adding: <span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;">“Crocs are a valid reason to not date someone. They are horrible.”</span></p> <p>“He’s wearing a suit, maybe he has a problem with his feet that he can’t wear proper footwear,” a third commented</p> <p>“Surely no one, no matter how casual in style, voluntarily leaves the house in Crocs?”</p> <p>However many other social media users were quick to defend the wedding faux pas, with some saying that they wish they had done the same thing at their own weeding. </p> <p>“He probably has an injured foot or broken toe. He’s perfectly groomed (a pun) otherwise and obviously tried to camouflage his socks and crocs with his attire," one sympathised. </p> <p>“Ya I have really severe diabetic neuropathy in my feet, especially my toes. Doctor actually suggested Crocs as they have extra space and don’t restrict movement," another added.</p> <p>“I wore flip flops under my dress. I hate heels with a passion,” a third wrote. </p> <p>"He's wearing a nice suit, matching dark socks so I'm not seeing an issue here as he probably has some kind of foot or back injury or pain. If I were marrying him this wouldn't bother me," added a fourth. </p> <p>“Let the man get married in something comfortable. My wife could have shown up in a potato sack barefoot for all I cared, she is there to marry me, not for a fashion show," a fifth defended. </p> <p><em>Image: Reddit</em></p> <p> </p>

Relationships

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Robert Irwin stuns in runway debut

<p>Robert Irwin has stunned fans with his runway debut at the  PayPal Melbourne Fashion Festival on Wednesday night. </p> <p>The beloved conservationist traded in his signature khakis for a more refined look, dressed in various outfits from Australian designers.</p> <p>Robert appeared as one of the models on the Suit Up Runway, alongside his<em> I’m A Celebrity</em> co-host Julia Morris.</p> <p>The runway, supported by Network 10, showcased “dressing at its finest”, and the young conservationist looked dapper when he stepped out in a black tuxedo paired with an oversized tweed bomber jacket.</p> <p>The 20-year-old looked even more dashing in a striking white tuxedo with a black blazer and waistcoat, and he completed the look with a trendy pair of sunglasses. </p> <p>His final look was blue velvet suit paired with white sneakers and a matching turtleneck. </p> <p>Fans were quick to share their reactions to Robert's latest role, with many complimenting him and labelling his runway appearance as "iconic". </p> <p>“Robert is so handsome!!!!” one wrote on Instagram.</p> <p>“He slayed the runway," another added. </p> <p>“Obsessed,” wrote a third. </p> <p>Robert was not the first to stun the audience with his runway appearance, as Elle Macpherson also <a href="https://www.oversixty.com.au/lifestyle/beauty-style/elle-macpherson-s-stunning-runway-return" target="_blank" rel="noopener">returned to the runway</a> for the first time in 14 years and kickstarting the PayPal Melbourne festival on Monday.</p> <p><em>Images: Getty</em></p>

Beauty & Style

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Elle Macpherson's stunning runway return

<p>It's been 14 years since Elle Macpherson last walked the runway and the Aussie supermodel is finally back! </p> <p>On Monday, the 59-year-old walked the run for the first time in forever and she did not miss a step. </p> <p>The supermodel strutted down the PayPal Runway to kickstart the 2024 Melbourne Fashion Festival at the Royal Exhibition Building.</p> <p>She looked chic in her first look which was a plunging layered plissé black dress and an oversized blazer by beloved Aussie brand Aje. </p> <p>She then rocked a pop of colour in a canary yellow oversized coat and matching trousers from Bianca Spender. In her final look she donned a fluffy sweater and scarf from Viktoria & Woods completed with a brown coat with a dramatic train.</p> <p>Ahead of her runway return, Macpherson said: “I’m honoured to support PayPal in promoting Australian fashion globally.</p> <p>"PayPal’s platform gives creative talents and small businesses the opportunity to grow internationally by building customer trust," she added. </p> <p>“From personal experience, I know the challenges of taking a business global, and how valuable trusted partners are in that process.”</p> <p>In an interview with the <em>Herald Sun</em>, she told the publication that she was grateful for her Australian heritage and for Australian brands being given an opportunity to shine. </p> <p>PayPal supports over 150,000 Australian fashion businesses and has a total of 380 million shoppers worldwide.</p> <p>Shane Capron, the senior director of consumer engagement at PayPal praised Macpherson's work. </p> <p>“Elle was fabulous – so excited that we were able to bring her back to the catwalk for the PayPal Runway on the eve of her 60th birthday. What an Australian icon. Such an inspiration,” Capron said. </p> <p>“This year the PayPal runway is all about celebrating the success of Australian fashion brands that have achieved success on the global stage – just like Elle.</p> <p>"Not only is Elle an Australian who became a world-famous supermodel, she is also an incredible businesswoman who has launched globally successful brands.”</p> <p>Her partnership with PayPal will also support UNICEF in a multinational fundraising campaign later this year.</p> <p><em>Images: Getty</em></p>

Beauty & Style

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"What a life lived!": Fashion icon dies age 102

<p>New York designer and style icon Iris Apfel has passed away aged 102. </p> <p>Her death was confirmed by her commercial agent, Lori Sale, who called Apfel "extraordinary", although no cause of death was given. </p> <p>Apfel, who was born on August 29, 1921, was known for her eccentric outfits, oversized black-rimmed glasses, bright red lipstick and short white hair. </p> <p>Her death was also announced on the fashion icon's official Instagram page, on Friday US time, just one day after she celebrated her 102nd-and-a-half birthday. </p> <p>"Working alongside her was the honour of a lifetime. I will miss her daily calls, always greeted with the familiar question: 'What have you got for me today?'" Sale said in a statement.</p> <p>"She was a visionary in every sense of the word. She saw the world through a unique lens — one adorned with giant, distinctive spectacles that sat atop her nose."</p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/p/C3_geMFu15Y/?utm_source=ig_embed&utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/C3_geMFu15Y/?utm_source=ig_embed&utm_campaign=loading" target="_blank" rel="noopener">A post shared by Iris Apfel (@iris.apfel)</a></p> </div> </blockquote> <p> </p> <p>Apfel was an expert on textiles and antique fabrics. She and her husband Carl owned textile manufacturing company, Old World Weavers, which specialised in restoration work, including projects at the White House under six different US presidents.</p> <p>Apfel first rose to fame in 2005 when the curator of the Metropolitan Museum of Art’s Costume Institute hosted a show about her called "Rara Avis". Latin for "rare bird".  </p> <p>They showcased the personal collection of vintage and designer accessories which were style on mannequins dressed in clothes Apfel would wear, and the exhibit became an instant success.</p> <p>Following the exhibit Apfel was awarded several opportunities including featuring in a 2007 coffee table book, a 2012 MAC Cosmetics campaign, and a 2014 documentary about her life, which was nominated for an Emmy award three years later. </p> <p>Apfel was also gained popularity among the younger generation, with over 3 million followers on Instagram, and over 250,000 on TikTok. </p> <p>"More is more & Less is a Bore," the bio read across her social media platforms. </p> <p>Despite her age, Apfel never retired, and told <em>Today</em>: "I think retiring at any age is a fate worse than death. Just because a number comes up doesn't mean you have to stop."</p> <p>Tributes have poured in from fans across the world. </p> <p>"What a life lived! What an example set! What footsteps you have left behind! Rest peacefully, icon!" one wrote. </p> <p>"She inspired so many women to be bold, and brave and truly authentic….to ignore the number of years we have lived and view age as an opportunity to shine. What a beautiful legacy," another added. </p> <p>"What a blessing to live that long and look that fabulous doing it," wrote a third. </p> <p>The style icon was married to Carl Apfel for 67 years until his death in 2015. They had no children. </p> <p><em>Images: Instagram</em></p> <p> </p>

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Line-up clues revealed for 2024 I'm A Celeb cast

<p>With just a few weeks to go before a group of celebrities are dropped in the jungle, Network Ten have dropped a series of clues alluding to this year's <em>I'm A Celebrity... Get Me Out of Here!</em> lineup. </p> <p>Premiering in late March and hosted by veteran Julia Morris and newcomer Robert Irwin, the 10th season of the show will see celebrities thrown into the South African jungle and go head-to-head in daring challenges.</p> <p>At the end of the weeks long challenge, the winner will take home $100,000 in prize money for the charity of their choice.</p> <p>With the full line-up of celebs still unknown, Network Ten have dropped a few hints about some of this year's contestants, with online sleuths dedicated to deciphering the clues. </p> <p>So far, it's been revealed that a "controversial TV star" will be heading into the jungle, alongside a Gold medallist who is “diverting from Paris” to take part in the competition. </p> <p>Another celeb joining is an "international comedian loved by the royals", with many online believing this clue is alluding to UK comic Michael McIntyre.</p> <p>Fans believe a former contestant of <em>The Bachelor</em> or <em>MAFS</em> could be joining the line-up, with one celeb teased as a “bad boy” who “breaks hearts”.</p> <p>Also joining the 2024 line-up is an AFL legend with a premiership win under their belt, and a stage performer who is “ditching his famous family” to head into the jungle.</p> <p>Lastly, a celebrity cook is joining the cast, with diehard fans already ruling out Miguel Maestre, Colin Fassnidge and Poh Ling Yeow who have competed on the show in previous years. </p> <p>The 2024 season of <em>I'm A Celebrity... Get Me Out of Here!</em> will premiere on Ten on March 27th.</p> <p><em>Image credits: Ten </em></p>

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Major Cruise line scraps entire season

<p>Virgin Voyages has cancelled all of its sailings in Australia and New Zealand for the next year after they were left with "no choice" in the wake of escalating tensions in the Red Sea.</p> <p>The Resilient Lady ship will not return Down Under for its promised second sailing season next summer due to safety concerns following a series of strikes on container ships in the Red Sea. </p> <p>The cruise line revealed on Tuesday that a lengthier alternative return route around Africa was not viable for the company. </p> <p>"On the heels of these recent changes and based on the regional and government advice we have received, we remain very concerned about potential escalations in the Red Sea over the next 12 months," <span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;">a spokesperson from Virgin Voyages said. </span></p> <p>“This significant and ongoing conflict puts unacceptable risks for safe passage through the region for our Sailors, crew and vessel."</p> <p>“To say that we are disappointed to have come to this tough conclusion is an understatement.</p> <p>“These adjustments are happening now to minimise potential future disruption to our passengers’ holiday plans, knowing there is a high likelihood that changes would need to happen in the future.”</p> <p>The cancellations will impact customers with trips planned in late 2024 and early 2025 on repositioning voyages between Europe and Australia. </p> <p>Virgin Voyages have indicated that a return to Australian waters will remain a possibility, as they continue to look for available options.</p> <p>They also said that if the 2024/25 can go ahead, customers who had previously booked their holiday will be prioritised if they would like to re-book. </p> <p>Currently, impacted customers have the option to re-book a different trip or request a full refund. </p> <p>A few other cruise companies who operate seasonal sailings or world cruises through the Red Sea and Suez Canal have also had to cancel, reposition, or re-route their sailings. </p> <p>MSC have cancelled three repositioning sailings in April, while Cunard, Princess and Seabourn have re-routed their world cruises to avoid the Suez Canal.</p> <p><em>Image: Virgin Voyages</em></p> <p> </p>

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Retailer pulls "creepy" and "disturbing" ad for school uniforms

<p>H&M has removed a school uniform ad in Australia after social media users slammed the retailer for sexualising children. </p> <p>The ad, which a few social media users have screenshot before it was removed,  features  two young girls in school uniform looking back at the camera with the caption: "Make those heads turn in H&M's Back to School fashion." </p> <p>Users on X, formerly known as Twitter, slammed the ad calling it it "creepy" and "disturbing", and sharing their own stories about "being ogled" at school. </p> <p>"What is your intention with this sponsored Facebook ad?" Australian writer Melinda Tankard Reist, whose work addresses sexualization and the harms of pornography, shared on X. </p> <p>"Little schoolgirls generally don't want to 'turn heads.' The large numbers I engage with in schools want to be left alone to learn and have fun and not draw unwanted attention to their appearance."</p> <p>"The little girls parents generally prefer heads don't 'turn' when others see their daughters walking to school, on a bus or in class," she continued. </p> <p>"Why would you want to fuel the idea that little girls should draw attention to their looks, bodies and 'style'?"</p> <blockquote class="twitter-tweet"> <p dir="ltr" lang="en"><a href="https://twitter.com/hm?ref_src=twsrc%5Etfw">@hm</a> <a href="https://twitter.com/hmaustralia?ref_src=twsrc%5Etfw">@hmaustralia</a> what is your intention with this sponsored Facebook ad? Little schoolgirls generally don’t want to “turn heads”. The large numbers I engage with in schools want to be left alone to learn and have fun and not draw unwanted attention to their appearance 1/ <a href="https://t.co/DDwv42GeNz">pic.twitter.com/DDwv42GeNz</a></p> <p>— Melinda TankardReist (@MelTankardReist) <a href="https://twitter.com/MelTankardReist/status/1747866459836158415?ref_src=twsrc%5Etfw">January 18, 2024</a></p></blockquote> <p>Another user wrote: "This is really disturbing.</p> <p>"I remember being cat called whilst waiting for the bus in my school uniform. It made me feel unsafe." </p> <p>"Girls go to school to get an education, not to be jeered at by onlookers," they concluded. </p> <p>The Swedish fashion giant has since removed the ad and apologised for the campaign. </p> <p>"We have removed this ad," they told CNN. </p> <p>"We are deeply sorry for the offence this has caused and we are looking into how we present campaigns going forward."</p> <p><em>Images: Getty</em></p>

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Gina Rinehart snaps up another iconic Aussie brand

<p>Not long after being crowned<em> The Australian Financial Review’s (AFR)</em> Business Person of the Year, Gina Rinehart has made another big move in the fashion industry. </p> <p>The mining magnate has purchased heritage shoe brand Rossi Boots, which has been operating since 1910, as part of her  “commitment to preserving iconic national brands”. </p> <p>“(This) ensures that Rossi’s manufacturing excellence remains in Australian hands and will see it expand into new markets,” Rinehart’s company S. Kidman and Co said. </p> <p>Rossi Boots was founded by Arthur Rossiter, and sell high-quality leather boots for both men and women.</p> <p>They even supplied hundreds of boots to Australian soldiers during World War I and World War II, which Rinehart said is a “recognition of our national history”.</p> <p>“Rossi Boots is more than just a brand, it represents a cherished part of rural Australia’s way of life,” she said.</p> <p>“We are committed to nurturing its legacy by maintaining operations in Australia and are excited about the possibilities that lie ahead for Rossi Boots under the umbrella of S. Kidman and Co.”</p> <p>The acquisition of Rossi's boots follows Rinehart's recent purchase of another heritage fashion brand, Driza-Bone, known for their oil-skin jackets, which has been a staple in Aussie wardrobes for 125 years.  </p> <p>“We want to keep and preserve its magnificent past but we also want to rejuvenate it,” she said. </p> <p><em>Images: Getty</em></p>

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