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UK Supreme Court makes major ruling on definition of "woman"

In a landmark ruling that has stirred celebration and concern in equal measure, the UK Supreme Court has unanimously ruled that the legal definition of "woman" refers exclusively to someone born biologically female. The decision effectively excludes transgender women from being counted as women under the Equality Act, marking a decisive turn in a years-long legal battle over gender identity and women's rights in Scotland. The case, brought by the feminist campaign group For Women Scotland (FWS), challenged guidance issued by the Scottish government that included transgender women with gender recognition certificates in official gender quotas. The ruling has been hailed as a victory by women's rights advocates who argued that expanding the definition undermined protections for biologically female people. “Everyone knows what sex is and you can't change it,” said Susan Smith, co-director of FWS, celebrating the court’s decision outside the courthouse. “It’s basic common sense. People have tried to deny science and reality. Hopefully, this now brings us back to reality.” The Supreme Court’s five justices ruled unanimously that the Equality Act permits single-sex spaces – such as women-only changing rooms, shelters, and medical services – to exclude transgender women, even those who hold gender recognition certificates. In his written opinion, Justice Patrick Hodge said that the ruling does not strip transgender people of their broader protections under UK law but rather clarifies the scope of “sex” in certain legal contexts. “Interpreting ‘sex’ as certificated sex would cut across the definitions of ‘man’ and ‘woman’… and create heterogeneous groupings,” he wrote. The dispute originated from a 2018 Scottish law requiring that at least 50% of board members of public bodies be women. The inclusion of trans women in this target was central to the legal challenge, with FWS arguing that such a move effectively redefined the concept of womanhood without parliamentary authority. Aidan O’Neill, legal counsel for FWS, told the court that “sex” should be interpreted in the “ordinary, everyday” sense, based on biology from birth. “It is an expression of one’s bodily reality,” he said. “An immutable biological state.” The ruling has sparked celebration among gender-critical activists. Outside court, campaigners from several women’s groups opened champagne and chanted, “Women’s rights are human rights.” Maya Forstater, founder of the advocacy group Sex Matters, said: “The court has given us the right answer: the protected characteristic of sex refers to reality, not paperwork.” Author JK Rowling, a vocal supporter of FWS, praised the campaigners as “extraordinary” and “tenacious.” In a post on X, she said, “In winning, they've protected the rights of women and girls across the UK.” However, the judgment has drawn sharp criticism from trans rights organisations and human rights advocates. The campaign group Scottish Trans said it was “shocked and disappointed,” warning that the ruling risks eroding legal protections for trans people. Green Party Member of the Scottish Parliament Maggie Chapman called the decision “deeply concerning” and a “huge blow to some of the most marginalised people in our society.” “Trans people have been cynically targeted and demonised by politicians and large parts of the media for far too long,” Chapman said. “This has contributed to attacks on longstanding rights and attempts to erase their existence altogether.” Amnesty International also condemned the ruling, arguing that it clashes with broader human rights standards. “A blanket policy of barring trans women from single-sex services is not a proportionate means to achieve a legitimate aim,” the organisation stated. The UK government welcomed the Supreme Court's clarification, stating, “Single-sex spaces are protected in law and will always be protected by this government.” Scotland’s semi-autonomous government, which initially defended the inclusion of trans women in public board quotas, said it accepted the court's decision. “We will now engage on the implications of the ruling,” said First Minister John Swinney. “Protecting the rights of all will underpin our actions.” The ruling is expected to have wide-reaching implications for public policy, equalities law, and gender identity debates across the UK – a country increasingly at the centre of a global reckoning on the boundaries of sex, gender and rights. Images: For Women Scotland

Legal

Refinancing your home later in life – what you need to know

There are many reasons why you may look to refinance your home. The obvious one is to lower mortgage repayments with a better rate. However, other reasons people refinance later in life include: <ul> <li>unlocking equity to invest</li> <li>paying down other debts</li> <li>buying a holiday home</li> <li>funding extended travel</li> <li>launching a new business</li> <li>supporting children with a property deposit</li> </ul> Regardless of why you want to refinance, the points below will help you navigate your options. Changing lenders It may have been a while since you last revisited your mortgage, meaning you may not be aware of current lending options and traps. A common trick lenders use is the so-called “headline rate” to grab your attention. However, this interest rate is typically not what you end up paying. It may only be an introductory rate for the first few months, or hefty fees attached may wipe out any savings. Banks aren’t the only ones offering loans nowadays. Registered non-bank lenders, fintechs and online lenders can refinance your mortgage and provide other credit services the same as any bank; they just don’t take cash deposits. Alternatively, you could explore credit unions and mutual societies. Also consider any shareholder benefits you may have. Most banks have done away with them now but may still honour pre-existing ones. If you change lenders, you could lose this entitlement – permanently. Reverse mortgages Generally, only available to people aged 60-plus, a reverse mortgage effectively allows you to unlock equity in your home without you needing to make immediate repayments. However, they often have strict conditions including: <ul> <li>minimum borrowing amounts</li> <li>maximum borrowing ratios</li> <li>higher interest rates than standard mortgages</li> </ul> Crucially, the interest accrues over time and is repaid when you sell, move or pass away. As such, your debt liability grows over time – potentially impacting your future living arrangements and how much is left for beneficiaries in your will. The Govt has the “loan equity scheme” as another option to lenders. I just want to highlight the need to be careful with reverse mortgages. Changing homes Rather than selling, downsizing could involve making an investment property your primary residence and then renting out your existing home. This approach may require you to refinance both loans simultaneously. There will also be tax considerations to work through – including Capital Gains Tax liabilities when you do sell, negative gearing, depreciation, and changes to your income tax. Then there are the lifestyle factors to weigh up, especially if you are moving to a different area: <ul> <li>living expenses</li> <li>insurance and travel costs</li> <li>access to healthcare</li> <li>rental income</li> <li>property management expenses</li> </ul> Remember that if you have a Self Managed Super Fund (SMSF), it CANNOT own any property that you directly use yourself, including your home. Becoming Bank of Mum and Dad Refinancing can unlock equity to support adult children with their first property deposit. However, it isn’t without its risks. Ask yourself honestly: <ul> <li>Will this be a gift or loan?</li> <li>If a loan, under what terms? Will interest be applied? How and when will repayments be made? What if they default?</li> <li>What happens if their relationship breaks down, will you get your money back?</li> <li>How does going without that money affect your retirement?</li> <li>Do you have alternative assets to support you if your circumstances change?</li> <li>How does this affect inheritances or deposit contributions to your other children?</li> <li>Can you assist them another way without using your home equity?</li> </ul> Draw up a written agreement outlining all conditions and scenarios to avoid disagreements in the future. Pension impacts Don’t overlook how refinancing your home could impact your pension. While your home is exempt from the means test, any income or assets you generate from unlocking equity is not. You could inadvertently see your pension amount reduced or your eligibility voided altogether. This would come as a nasty shock if you haven’t pre-budgeted for such a change! Getting advice To ensure you get the best bang for your buck when refinancing, be sure to enlist the help of a good: <ul> <li>mortgage broker to source the best loans for your circumstances</li> <li>insurance broker to ensure your cover is right sized for your needs, risk and budget</li> <li>accountant to work through any tax implications</li> <li>estate planner to manage any changes</li> <li>financial adviser to keep your investments and financial strategy working for you</li> </ul> Ultimately, decisions – including about refinancing – are only as good the information you have at hand. So, make sure you have all the relevant facts before signing on the dotted line. Helen Baker is a licensed Australian financial adviser and author of the new book, Money For Life: How to build financial security from firm foundations (Major Street Publishing $32.99). Helen is among the 1% of financial planners who hold a master’s degree in the field. Proceeds from book sales are donated to charities supporting disadvantaged women and children. Find out more at <a style="color: #467886;" title="http://www.onyourowntwofeet.com.au/" href="http://www.onyourowntwofeet.com.au/">www.onyourowntwofeet.com.au</a> Disclaimer: The information in this article is of a general nature only and does not constitute personal financial or product advice. Any opinions or views expressed are those of the authors and do not represent those of people, institutions or organisations the owner may be associated with in a professional or personal capacity unless explicitly stated. Helen Baker is an authorised representative of BPW Partners Pty Ltd AFSL 548754.

Money & Banking

The renting trap snaring retirees – and how to avoid it

It has long been known that renting in retirement is associated with a lower quality of life. Understanding the causal factors can help you avoid a similar fate. There are many reasons why renting in retirement can be problematic. For a start, figures on how much income we need to retire comfortably usually assumes that you own your home – the cost of rent isn’t included. So, anyone using this as a guide falls well short, potentially by 20-40 per cent. Additionally: <ul> <li>Rent usually eats up a larger portion of retirement income than home ownership.</li> <li>Over time, rents typically keep rising while mortgage debts reduce.</li> <li>Home ownership provides equity to use for other investments, further boosting retirement income.</li> <li>Downsizing homeowners can make an additional superannuation contribution from the sale proceeds, which renters cannot.</li> <li>Homeowners can make accessibility modifications to meet their needs as they age, like installing ramps or rails.</li> <li>Homeowners have greater stability and aren’t subject to eviction (and moving costs) at short notice.</li> </ul> How big a problem is it? Numerous studies have highlighted the growing scale of the problem faced by renting retirees. <a style="color: #467886;" href="https://grattan.edu.au/report/renting-in-retirement-why-rent-assistance-needs-to-rise/" target="_blank" rel="noopener">The Grattan Institute</a> recently found that “two in three retirees who rent in the private market live in poverty,” and that “most older working Australians who rent do not have sufficient savings to keep paying rent in retirement.” The rental trap is also not exclusive to low-income earners. <a style="color: #467886;" href="https://everybodyshome.com.au/resources/priced-out-priced-out-an-index-of-affordable-rentals-for-australian-voters/" target="_blank" rel="noopener">Everybody’s Home</a> recently found Australians earning $100,000 per year – above the <a style="color: #467886;" href="https://www.abs.gov.au/statistics/labour/earnings-and-working-conditions/employee-earnings/latest-release" target="_blank" rel="noopener">national median of $1,396 per week</a> ($72,592 per year) – are struggling to pay their rent. The end result is that homelessness is a growing problem for over 55s – particularly women. <a style="color: #467886;" href="https://www.mercyfoundation.com.au/our-focus/ending-homelessness/older-women-and-homelessness/" target="_blank" rel="noopener">The Mercy Foundation</a> notes that homelessness among these women grew 6.6 per cent in the 2021 Census, following a huge 31 per cent increase in the 2016 Census. What is causing it? Not owning your own home in retirement is obvious answer here. But there are various contributing factors that see people forced to rent later in life, including losing their home and being financially unable to replace it. These include: <ul> <li>Divorce/separation – court and legal fees, counselling costs, division of assets (including the family home).</li> <li>Pre-retirement chronic illness – time out of the workforce for both the patient and their partner to care for them, loss of income, less going into super, and higher healthcare costs.</li> <li>Death of a partner – up-front bills like funeral expenses, surviving partner suddenly on a single income.</li> <li>Elder abuse – an estimated <a style="color: #467886;" href="https://www.aihw.gov.au/family-domestic-and-sexual-violence/population-groups/older-people#abuse" target="_blank" rel="noopener">one in six older Australians experience elder abuse</a>, including 2.1 per cent facing financial abuse.</li> <li>Domestic violence – fleeing abusive relationships with little or no money and assets.</li> <li>Climate change – loss of uninsured home/other assets as storms, floods, cyclones, and fires increase in frequency and severity.</li> <li>Scams – <a style="color: #467886;" href="https://www.nasc.gov.au/news/australians-better-protected-as-reported-scam-losses-fell-by-almost-26-per-cent" target="_blank" rel="noopener">Australians lost $2 billion to scams</a> in 2024.</li> <li>Gambling – <a style="color: #467886;" href="https://aifs.gov.au/research/research-snapshots/gambling-participation-and-experience-harm-australia" target="_blank" rel="noopener">46 per cent of gamblers are at risk of harm</a>, including losing their home.</li> <li>Housing unaffordability – soaring prices (and stamp duty) push home ownership out of reach.</li> </ul> Women often face the brunt of these effects, disadvantaged by the gender pay gap, having less in superannuation, often having primary or sole custody of children, and having less secure employment. How can you protect yourself? Thankfully, there are steps we can all take to protect ourselves and our retirement: <ul> <li>Get your foundations right for a strong financial footing – emergency fund, spending and investment plan, insurances, superannuation, estate planning.</li> <li>Make decisions jointly – letting your partner control finances alone means more risk for you and less spending oversight.</li> <li>Have contingency plans – your own bank account, independent financial and retirement plans, insurances, and back-up plans just in case.</li> <li>Get into the market ASAP – even a cheap investment property far from where you live is a financial asset and a roof over your head if needed.</li> <li>Consider co-ownership – if you can’t afford to buy property alone, split the purchase and ongoing costs with an adult child, sibling, or close friend. Alternatively, sub-let a room to offset the costs.</li> <li>Don’t settle for less – avoid accepting an unreasonable separation settlement just to resolve things quickly.</li> <li>Be alert – know the warning signs of scams, elder abuse, gambling addiction and domestic violence to avoid losing everything.</li> <li>Get independent advice – professional legal, accounting, and financial advice can help you build financial independence, create safeguards, and recover faster if disaster does strike.</li> </ul> Overall, the best thing you can do is simply to act. By being proactive instead of burying your head in the sand, your future self stands a much better chance of enjoying a comfortable retirement! Helen Baker is a licensed Australian financial adviser and author of the new book, Money For Life: How to build financial security from firm foundations (Major Street Publishing $32.99). Helen is among the 1% of financial planners who hold a master’s degree in the field. Proceeds from book sales are donated to charities supporting disadvantaged women and children. Find out more at <a style="color: #467886;" title="http://www.onyourowntwofeet.com.au/" href="http://www.onyourowntwofeet.com.au/" target="_blank" rel="noopener">www.onyourowntwofeet.com.au</a> Disclaimer: The information in this article is of a general nature only and does not constitute personal financial or product advice. Any opinions or views expressed are those of the authors and do not represent those of people, institutions or organisations the owner may be associated with in a professional or personal capacity unless explicitly stated. Helen Baker is an authorised representative of BPW Partners Pty Ltd AFSL 548754. Image: Shutterstock

Money & Banking

Young man's dying wish takes flight in epic adventure

Jamie Clements, a 30-year-old from the south of Perth with a terminal illness, has had his final wish fulfilled just weeks before his passing – thanks to the generosity of friends and kind strangers who rallied to make his dream come true. Jamie was diagnosed with stage 4 stomach cancer in March of last year after experiencing months of difficulty keeping food down. He was given between nine and 24 months to live. Despite his diagnosis, Jamie remained hopeful and shared a lifelong dream: to experience the thrill of flying on an airplane. “I’d love to go to Sydney because I’ve never been on a plane, never been out of WA,” he told NewsWire last August. Jamie, who had an intellectual disability, worked in IT at Good Sammy, an organisation that helps people with disabilities secure employment in Western Australia. It was there he met his best friend and boss, Paul Bolton, who was determined to make Jamie’s dream a reality. Originally, Jamie had hoped to save money to visit the US, but his illness put paid those plans. That's when Paul stepped in, launching a GoFundMe campaign to fund a trip to Sydney, urging the community to help make Jamie’s wish come true. “I think it will make such a difference to him because Jamie has never, ever been in a plane anywhere, so I just want to do that one thing for him,” Paul said last year. Thanks to the kindness of donors, Jamie’s dream took flight on January 5. Accompanied by his family, Paul and Paul’s wife, he embarked on an unforgettable journey to Sydney. The adventure began with a special moment in the cockpit, just one of many bucket-list experiences he checked off during the trip. Among his many cherished memories, Jamie enjoyed a lighthearted escapade to the Sydney Opera House, zipping through the streets on mobility scooters borrowed from his group. “It was such a laugh and so much fun as we bombed down the streets!” Paul recalled. A self-proclaimed Apple enthusiast, Jamie also relished a visit to the Apple Store in Sydney. “He was a big Apple ‘nerd,’ so watching his face light up as he played in Apple’s virtual world was so good,” Paul shared. Jamie’s Sydney adventure also included stops at Sea Life Sydney Aquarium, Madame Tussauds, Five Guys (a bucket-list item), and Luna Park. He even embarked on a ghost tour and drove across the iconic Harbour Bridge, documenting the entire epic trip on a Facebook page. Sadly, Jamie passed away on February 26, surrounded by his loving family – and Paul. Though his time was short, he left this world having lived out a cherished dream. Paul later expressed his deep gratitude to everyone who contributed to the fundraiser, making Jamie’s wish a reality. “I am so happy that I was able to do this for Jamie and his family,” he said. Images: Facebook

Caring

Teen charged after allegedly trying to board Jetstar flight with a gun

A 17-year-old has been arrested after he allegedly attempted to board a Jetstar flight at Avalon Airport armed with a gun. The incident occurred around 2.20pm on Thursday, and it is believed that the teenager from Ballarat hid in his car before cutting a hole through a fence around the airport’s perimeter. The teenager wore a high-vis jacket and tool belt, and reportedly told crew members that he was there to carry out maintenance work. Crew members and passengers managed to detain the teenager near the front door of the plane, after passenger Barry Clark noticed the teenager was carrying a shotgun and detained the boy in a headlock until police arrived. “Before we knew it, a shotgun appeared, and I was worried about it being shot, so all I could do was push her out of the way, get the gun out of the way, break that gun and throw it down the stairs, and then put him in a hold, throw him to the ground until the police came,” he told ABC Radio Melbourne. Police also allegedly found two bags and a vehicle belonging to the boy, with the bomb squad called in to assist. The boy has since been charged with eight offences including unlawfully taking control of an aircraft, endangering the safety of an aircraft and taking part in a bomb hoax. He was remanded in custody to appear at a children’s court at a later date. Victoria Police Superintendent Michael Reid released a statement saying it was "very concerning" that the teen was able to breach security. “It would have been a very frightening experience for those passengers involved, but once again I do really commend the bravery of those civilian passengers that helped assist to overpower him.” Avalon Airport has reopened following the incident, with chief executive Ari Suss assuring that further security measures have been implemented. “We want to reassure the public that the safety of our passengers, staff, and community remains our highest priority,” he said. “We continue to work closely with authorities to ensure a safe and secure environment for all travellers. “This matter continues to be managed by Victoria Police, and we are fully supporting their ongoing investigation.” Image: 7News

Travel Trouble

Flight attendant's act after touchdown divides social media users

A United Airlines flight attendant has copped some flak online for playing the violin after touching down in California. The unnamed crew member welcomed travellers to the Bay Area by playing a cheery tune as people got up to disembark from the flight, and while his performance was met with a round of applause from passengers, others weren't quite as pleased. “It was a definite pleasant surprise and welcome change compared to all the news we hear from airlines these days,” the Redditor captioned the clip of the performance shared online. While some viewers agreed it was “lovely” and “awesome,” others found the behaviour “unsettling,” calling the flight attendant “self-indulgent”. “What a sly move,” one wrote. “He has everyone sitting, captivated by his music, while he slowly walks down the aisle with anyone in his way and exiting the plane first.” “Just because I’m trapped and sitting doesn’t mean I have any desire to be serenaded,” another commented. “This would be annoying as hell,” wrote a third. “Can’t imagine breaking out into song on any instrument on a flight." “Honestly I’d struggle not to tell him to sit down and shut the f**k up,” commented another. However, others jumped to the flight attendant's defence, saying: “Of course super mean people as usual telling him to sit down and shut up." “My guess is he actually likes the passengers and is very friendly and kind,” another added, praising the crew member for trying to "entertain passengers." “Not like he’s making much with working at one of the lowest paying mainlines. Yet he has a good attitude despite it.” Images: Reddit

Travel Trouble

Couple forced to sit next to dead passenger on international flight

A couple has recalled the distressing moment they were forced to sit next to a dead passenger on an international flight. Mitchell Ring and Jennifer Colin were en route from Melbourne to Venice with Qatar Airlines, via the city of Doha, when a female passenger died mid-flight. The crew decided to put the dead passenger's body in Ring and Colin's row for the remaining four hours of the flight, which the couple said left them traumatised. The incident unfolded when a woman walked out of the bathroom and collapsed next to their row. "Unfortunately the lady couldn't be saved, which was pretty heartbreaking to watch," Ring told <a href="https://9now.nine.com.au/a-current-affair/couple-forced-to-sit-next-to-corpse-for-hours-on-flight/24d51b24-9a7f-4e6c-be04-ec2dbf6df1c4" target="_blank" rel="noopener">A Current Affair</a>. "They tried to wheel her up towards business class, but she was quite a large lady and they couldn't get her through the aisle." "They looked a bit frustrated, then they just looked at me and saw seats were available beside me, my wife was on the other side, we were in a row of four." "They said, 'Can you move over please?' and I just said, 'Yes no problem'. Then they placed the lady in the chair I was in." The couple claims cabin crew did not offer them a different seat to move to, with a passenger in the row behind them instead offering a spare seat to nervous-flyer Colin. "There were a few spare seats I could see around us," Ring said. Ring spent the remaining hours of the flight in the same row as the corpse, saying he was told to stay seated after the plane landed as medical crews took off blankets covering the body. "I can't believe they told us to stay … it wasn't nice," he said. The couple said they have not been offered any support from Qatar Airways, with Ring saying, "They have a duty of care towards their customers as well as their staff, we should be contacted to make sure, do you need some support, do you need some counselling." "I don't really know how I feel and would like to speak to somebody to make sure I'm alright." Colin said the pair was now trying to make the best of their Italian holiday of a lifetime after the disturbing flight. "I'm trying to make the best of a pretty hard situation, but, you know, we're on holidays so we're really trying to have a good time," she said. Since A Current Affair spoke to the couple, Qatar Airways says it is looking into the situation. Image credits: A Current Affair

Travel Trouble

Husband reveals final text from wife on board doomed flight

The husband of a woman on board American Airlines flight 5342 has revealed the final text he received from his wife just minutes before her flight collided with a US Army helicopter at around 9pm on Wednesday night. Hamaad Raza told WUSA9 that his wife had been texting him while she was on board the flight from Wichita, Kansas to Washington DC before the plane collided with the military helicopter and plunged into the river. She had texted him: “Landing in 20 minutes” but when his replies failed to send, he realised that something was wrong. “That’s when I realized something might be up”, Raza shared. Raza's wife, who was only 26-years-old, was travelling to Wichita for work had “always had a fear of flying and that she never really was comfortable”. Aviation officials have yet to provide and explanation for the crash, as commercial airlines are supposed to receive a warning of potential collisions through a Traffic Alert and Collision Avoidance System (TCAS). Emergency services have been deployed throughout the night in freezing and icy conditions in attempt to find bodies among the wreckage, with dozens already recovered from the water. “I'm just praying that somebody's pulling her out of the river right now, as we speak," Raza told WUSA9 in the early hours of Wednesday. “That's all I can pray for, I'm just praying to God.” Raza is waiting for answers from officials but has been left in the dark on any information about his wife. Image: WUSA9

Caring

Woman's "clever" Pringles plane hack sparks debate

A woman has sparked a debate online after she used a Pringles tube to stop the person in front of her from reclining their seat. Clare Duggan shared the hack on TikTok, with the video from her plane seat showing the packet wedged securely between the top and bottom of the tray table. “This is the best life hack when you’ve got someone in front who is trying to put the seat down constantly,” she said. In just a week, the video received over 1.5 million views and received thousands of comments from TikTok users divided over the act. Many described it as a “brilliant” and “genius” idea, while others were less impressed, calling the act "ridiculous". “You know, the seats go back so people can relax,” one person commented. “I would never do it,” another added. “I’d just ask the cabin crew to see why my chair won’t recline," a third wrote. Some people said that while the move was "clever" all passengers were “entitled to put seat back”. <div class="embed" style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-size: 16px; vertical-align: baseline; color: #323338; font-family: Figtree, Roboto, 'Noto Sans Hebrew', 'Noto Kufi Arabic', 'Noto Sans JP', sans-serif; background-color: #ffffff; outline: none !important;"><iframe class="embedly-embed" style="box-sizing: inherit; margin: 0px; padding: 0px; border-width: 0px; border-style: initial; vertical-align: baseline; width: 535px; outline: none !important;" title="tiktok embed" src="https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.tiktok.com%2Fembed%2Fv2%2F7461268433301261600&display_name=tiktok&url=https%3A%2F%2Fwww.tiktok.com%2F%40clareduggan1982%2Fvideo%2F7461268433301261600&image=https%3A%2F%2Fp16-sign-useast2a.tiktokcdn.com%2Fobj%2Ftos-useast2a-p-0037-euttp%2FoAbTEBfEQ9idhI4vCo5LLnzCwSILxAPgiI8AAL%3Flk3s%3Db59d6b55%26x-expires%3D1738278000%26x-signature%3DAJXi175GcI7KVGH1AbaDNFgzBTY%253D%26shp%3Db59d6b55%26shcp%3D-&type=text%2Fhtml&schema=tiktok" width="340" height="700" frameborder="0" scrolling="no" allowfullscreen="allowfullscreen"></iframe></div> “The seats are literally made to recline,” one person wrote. “I never understand why people get annoyed about a seat going back. Doesn’t bother me,” another added. “Quite frankly, you should be banned from flying bloody pathetic," a third wrote. Following the wave of comments, Duggan explained that while she doesn't mind people reclining, the passenger in front of her kept ignoring her requests to incline his seat during meal service. “But this guy was refusing to lift his up when I was eating even though politely asked. So this seemed like a fair way of dealing with it,” she said. She added that the flight attendant had asked him to put up his seat, but he still didn't comply. “I always respect the person behind me by asking if they mind if I recline the seat back. That’s called consideration but I love this hack, well shared," one person commented. Image: TikTok

Travel Tips

Expert reveals how to cope with flight anxiety

While thousands of Aussies travel by plane everyday, not everyone is so relaxed about air travel. According to recent Google data, searches for advice on flight anxiety are on the rise by more than 5000 per cent. Thankfully, there is help out there for those who struggle with anxious thoughts around flying. Researcher and neuroscientist Dr Brian Ramos from <a href="https://simplynootropics.com.au" target="_blank" rel="noopener">Simply Nootropics</a> explained why some people are impacted more than others. "People's past experiences, personality traits, and levels of general anxiety all play a role in how intensely they experience flying anxiety, making some individuals more prone to it than others," he told <a href="https://travel.nine.com.au/latest/how-to-get-over-flight-anxiety-before-holiday-expert-tips/72ff01bd-8245-4ba9-a440-8a5fa6fa74db">9Travel</a>. He went on to offer four ways to combat flight anxiety on your next trip. Reframe your anxiety as excitement Dr Ramos believes that by redefining the physical signs of anxiety as excitement for your holiday, you can fool your brain into thinking differently. "Reframing anxiety as excitement can trick your brain into receiving your nervous system's response more positively," Brian said. "Both anxiety and excitement trigger similar physical responses, like a racing heart and butterflies, but the key difference lies in how we interpret them.” "Instead of viewing these sensations as signs of danger, you can remind yourself they signal anticipation and energy." Think about the facts Looking at your situation practically can help calm your anxious mind when on a plane, according to Dr Ramos. "Look around you - is anyone else freaking out? Aeroplanes are one of the safest modes of transportation," Brian said. "Statistically, the odds of an accident are extremely low, with air travel being far safer than driving in a car - something we all do regularly and don't bat an eyelid at." Keep yourself busy By tapping into mindful activities can help push anxious thoughts to the back of your mind. As Brian says, "Distracting your mind with a good podcast or book is a great way to manage flight anxiety by redirecting your focus away from fear-inducing thoughts." "Engaging with a story or interesting conversation can keep your brain occupied.” Re-centre your brain if you feel yourself spiralling "To calm an anxiety attack during a flight, first, focus on your breathing," Brian said. "Practice deep, slow breaths; inhaling through your nose for four counts, holding for four, and exhaling through your mouth for four.” "Second, ground yourself using the 5-4-3-2-1 technique: identify five things you can see, four you can touch, three you can hear, two you can smell, and one you can taste.” "Finally, use positive self-talk." Image credits: Shutterstock

Travel Tips

The most turbulent flights in the world revealed

While many travellers have experienced a bumpy ride while on a plane, there are some routes that are rougher than others. Thanks to <a href="https://turbli.com/historical-data/most-turbulent-flight-routes-of-2024/">Turbli research</a>, the most turbulent flight routes in the world for 2025 have been announced for worried flyers to avoid when booking their holidays. All destinations are situated in just two continents and four countries, and all involve flying over high altitudes. Turbulence is measured in Eddy Dissipation Rate (EDR), which describes turbulence levels without regard to aircraft characteristics, meaning the same levels of turbulence may be experienced differently depending on the size and build of the aircraft. Dramatic changes in land altitude, particularly mountain ranges, create eddies, or swirls of disrupted airflow all create turbulence. With 0-20 on the EDR scale is considered light turbulence, these flight paths measure double digits in their levels of severity. Most of these destinations are located in South America, so if you’re particularly adverse to a bumpy flight, maybe take these stats into account before booking your next holiday. Check out the list of the 10 most turbulent flights in the world below. 10. San Carlos de Bariloche (Argentina) to Santiago (Chile). 18.475 average EDR. 9. Chengdu (China) to Xining (China). 18.482 average EDR. 8. Kathmandu (Nepal) to Paro (Bhutan). 18.563 average EDR. 7. Santa Cruz (Bolivia) to Santiago (Chile). 18.598 average EDR. 6. Chengdu (China) to Lhasa (China). 18.644 average EDR. 5. Kathmandu to Lhasa. 18.817 average EDR. 4. Mendoza (Argentina) to San Carlos de Bariloche. 19.252 average EDR. 3. Mendoza to Salta (Argentina). 19.825 average EDR. 2. Córdoba to Santiago. 20.214 average EDR 1. Mendoza to Santiago. 24.684 average EDR. Image credits: Shutterstock

Travel Trouble

Flight attendant reveals best tips for end-of-year travelling

A flight attendant has shared her holy grail tips for surviving the ups and downs of holiday travelling, and how to ensure your travel days are a breeze. Florida-based flight attendant Hunter Smith-Lihas, who works as a flight attendant on a major US airline, and veteran Australian flight-attendant-turned-aviation-researcher Liz Simmons, shared their tips, tricks and secrets with <a href="https://edition.cnn.com/travel/flight-attendants-secrets-surviving-holiday-travel/index.html" target="_blank" rel="noopener">CNN Travel</a> ahead of the busy holiday season, delving into their five top tips if you’re jet-setting around Christmas time. Give yourself an extra day Flying at the last minute is risky business, especially if you’re travelling for a special pre-booked event. Smith-Lihas advises travellers to "give yourself at least one buffer day in between your travel and the event," just in case you encounter delays or issues at the airport. Whether you're travelling in the northern or southern hemisphere, there's a potential for storms and weather delays, which can cause cancellations. If you've got a buffer day, a cancelled flight doesn't automatically equal cancelled Christmas, as Smith-Lihas said, "You at least still have that entire day to get rebooked on another flight." Ensure you have a buffer at your lay-over stop With this same idea in mind, Smith-Lihas recommends travellers give themselves at least 90 minutes between connecting flights. While the idea of sitting around in the airport waiting isn't appealing, missing your connecting flight is a much worse outcome. "I see a lot of people who book their layover flight connection times with less than 45 minutes," says Smith-Lihas. "That is not enough time." If your first flight is delayed, you can easily end up missing the second, says Smith-Lihas "especially if you're connecting in a foreign country and you have to go through customs and immigration." Leaving more time in between your connecting flights will also ensure your luggage makes it off your first plane and onto the second, making sure your Christmas outfits and presents arrive at your final destination. Opt for the first fight of the day While it might be tempting to book an evening flight to give yourself the whole day for last-minute travel preparation, Simmons and Smith-Lihas both recommend getting the first flight of the day, if possible. "If you're trying to dodge any delays, flying at the beginning of the day is beneficial, because any delays or cancellations will roll on throughout the day," explains Simmons. "And if the flight is cancelled, you at least still have that entire day to get rebooked on another flight," adds Smith-Lihas. Don’t overdo the alcohol In the spirit of the holidays, it may be tempting to partake in a few glasses of wine on your flight while on your way to holiday celebrations. However, Simmons advises to limit your boozy beverages, as you don’t want to arrive at your destination hungover. "Always keep in mind how you'll feel at the other end," says Simmons. "The real party will start at your destination, so resting and making sure that you're in your best possible state when you arrive for that party is so important." Instead, Simmons champions staying hydrated with water and herbal teas. Meanwhile Smith-Lihas said passengers should never be afraid to ask flight attendants for more water, saying, "The cabin air can be very dry. It's easy to become dehydrated on a plane." Remember to be kind Above all else, Simmons says keeping "the message of the holiday season" in front of your mind is key for surviving stressful holiday travel. "Small gestures of goodwill are always so appreciated and certainly do not go unnoticed, but sometimes the best gift is patience and understanding and a smile and kindness." "A lot is happening in the world at the moment, and there's a lot of unease around, there's a lot of uncertainty for some people, and not everybody has a family to go to during the holidays," she says. "So just keep in mind how powerful kindness is. Being kind and smiling, the impact that could have on a stranger's day, on their mood… It's so special, and it's something that we really don't harness. Maybe we don't realise how much power we have." Image credits: Shutterstock

Travel Tips

Hotel booking sites actually make it hard to get cheap deals, but there’s a way around it

<div class="theconversation-article-body"><a href="https://theconversation.com/profiles/peter-martin-682709">Peter Martin</a>, <a href="https://theconversation.com/institutions/crawford-school-of-public-policy-australian-national-university-3292">Crawford School of Public Policy, Australian National University</a> Booking a place to stay on holidays has become a reflex action. The first thing many of us do is open a site such as <a href="https://www.wotif.com/">Wotif</a>, <a href="https://au.hotels.com/?locale=en_AU">Hotels.com</a> or <a href="https://www.trivago.com.au/">trivago</a> (all of which are these days owned by the US firm <a href="https://www.accc.gov.au/media-release/accc-will-not-oppose-expedia%E2%80%99s-proposed-acquisition-of-wotif">Expedia</a>), or their only big competitor, <a href="https://www.booking.com/">Booking.com</a> from the Netherlands. Checking what rooms are available – anywhere – is wonderfully easy, as is booking, at what usually seems to be the lowest available price. But Australia’s Assistant Competition Minister Andrew Leigh is concerned there might be a reason the price seems to be the lowest available. It might be an <a href="https://ministers.treasury.gov.au/ministers/andrew-leigh-2022/media-releases/supporting-tourism-and-accommodation-providers-set-their">agreement not to compete</a>, or the fear of reprisals against hotel owners who offer better prices. <h2>Agreements to not compete</h2> Leigh has asked the treasury to investigate, and if that’s what it finds, it may be the booking sites have the perverse effect of keeping prices high, especially when the substantial fees they charge hotels are taken into account. For now, the treasury is seeking information. It has set a deadline of <a href="https://treasury.gov.au/consultation/c2022-338978">January 6</a> for hotel operators and booking sites to tell it: <ul> <li> the typical fees charged by online booking platforms </li> <li> the details of any agreements not to compete on price </li> <li> whether hotels that try to compete get ranked lower on booking sites. </li> </ul> What’s likely to come out of it is a ban on so-called price-parity clauses that prevent discounting, or a ban on “algorithmic punishment,” whereby hotels that do discount get pushed way down the rankings on the sites. But in the meantime, there are things we can do to get better prices, and they’ll help more broadly, as I’ll explain. <h2>Flight Centre precedent</h2> <figure class="align-right zoomable"></figure> Back in 2018, in a case that went all the way to the High Court, the Australian Competition and Consumer Commission (ACCC) forced <a href="https://www.accc.gov.au/media-release/flight-centre-ordered-to-pay-125-million-in-penalties">Flight Centre</a> to pay a penalty of A$12.5 million for attempting to induce airlines not to undercut it on ticket prices. That the ACCC eventually won the case might be an indication price-parity clauses are already illegal under Australian law. But it’s a difficult law to enforce. This is why the treasury is considering special legislation of the kind in force in France, Austria, Italy and Belgium. The ACCC has known for some time that Expedia and Booking.com have included clauses in their contracts preventing hotels offering the same room for any less than they do, even directly. Rather than take the big two to court, in 2016 the ACCC “reached agreement” with them to delete the clauses that prevented hotels offering better deals <a href="https://www.accc.gov.au/media-release/expedia-and-bookingcom-agree-to-reinvigorate-price-competition-by-amending-contracts-with-australian-hotels">face-to-face</a>. <h2>The concession that conceded little</h2> From then on, hotels were able to offer better deals than the sites over the phone or in person, but not on their own websites. Given we are less and less likely to walk in off the street or even use the phone to book a hotel, it wasn’t much of a concession. Then, in 2019, with the Commission under renewed pressure from hotel owners for another investigation, Expedia (but not Booking.com) reportedly <a href="https://www.smartcompany.com.au/business-advice/competition/expedia-allow-hotels-undercut-prices-online/">waived</a> the rest of the clauses, giving hotel owners the apparent freedom to advertise cheaper prices wherever they liked including on their own sites without fear of retribution. Except several appear to fear retribution, and very few seem to have jumped at the opportunity. <h2>Algorithmic punishment</h2> An Expedia spokesman gave an indication of what might be in store when he was quoted as saying a hotel that undercut Expedia might “find itself ranked <a href="https://www.smartcompany.com.au/business-advice/competition/expedia-allow-hotels-undercut-prices-online/">below its competitors</a>, just as it would if it had worse reviews or fewer high-quality pictures of its property”. Being ranked at the bottom of a site is much the same as not being ranked at all, something Leigh refers to as “algorithmic punishment”. It’s not at all clear the present law prevents it, which is why Leigh is open to the idea of legislating against it. Although you and I may not often think about what hotels are paying to be booked through sites such as Wotif and Booking.com, and although what’s charged to the hotel isn’t publicised, it appeard to be a large chunk of the cost of providing the room. One figure quoted is <a href="https://www.smartcompany.com.au/industries/tourism/online-travel-booking-fed-up-small-businesses-call-accc-action/">20%</a>. Leigh says hotel owners have told him the fees are in the “<a href="https://ministers.treasury.gov.au/ministers/andrew-leigh-2022/transcripts/interview-geraldine-doogue-abc-saturday-extra">double digits</a>”, something he says is quite a lot when you consider the sites don’t need to clean the toilets, change the sheets or help on the front desk. <h2>‘Chokepoint capitalism’</h2> What this seems to mean (the treasury will find out) is almost all bookings are more expensive than they need to be because firms that sit at the “<a href="https://theconversation.com/chokepoint-capitalism-why-well-all-lose-unless-we-stop-amazon-spotify-and-other-platforms-squeezing-cash-from-creators-194069">chokepoint</a>” between buyers and sellers are squeezing sellers. A hotel could always abandon the sites and offer much cheaper prices, but for a while – perhaps forever – it will be much harder to find. In their defence, the operators of the platforms might say they need to get the best offers from hotels in order to make it worthwhile for the operators to invest in their sites, an argument the treasury is inviting them to put. In the meantime, with some hotels reluctant to put their best rates on their websites, but with them perfectly able to offer better rates over the phone, there’s a fairly simple way we can all get a better deal – and help fix the broader problem by weight of numbers. If we look up the best deal wherever we want online, and then phone and ask for a better one (or a better room), we might well find we get it. We might be saving the owner a lot of money. Leigh reckons the more we do ring up, the more the sites might feel pressure to discount their own fees, helping bring prices down even before he starts to think about writing legislation.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/196460/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/peter-martin-682709">Peter Martin</a>, Visiting Fellow, <a href="https://theconversation.com/institutions/crawford-school-of-public-policy-australian-national-university-3292">Crawford School of Public Policy, Australian National University</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/hotel-booking-sites-actually-make-it-hard-to-get-cheap-deals-but-theres-a-way-around-it-196460">original article</a>. </div>

Travel Trouble

Airlines cancel flights after volcanic eruptions. An aviation expert explains why that’s a good thing

<div class="theconversation-article-body"><a href="https://theconversation.com/profiles/patrick-murray-2027113">Patrick Murray</a>, <a href="https://theconversation.com/institutions/university-of-southern-queensland-1069">University of Southern Queensland</a> At least three airlines <a href="https://www.abc.net.au/news/2024-11-13/flights-to-and-from-bali-cancelled-due-to-volcanic-ash/104593698">cancelled flights between Australia and Bali</a> this week after a volcano eruption in eastern Indonesia spewed a vast plume of volcanic ash into the air. But while would-be holiday makers are naturally <a href="https://7news.com.au/sunrise/volcanic-eruption-in-indonesia-forces-airlines-to-cancel-flights-to-bali-stranding-frustrated-passengers-c-16732486">upset</a> at having their plans disrupted, it’s worth remembering it’s not safe to fly planes through volcanic ash. So, how do airlines decide it’s not safe to fly when a volcano erupts? And why is volcanic ash so dangerous for aircraft, anyway? <h2>What does volcanic ash do to a plane?</h2> Volcanic ash particles are very, very abrasive. They can cause permanent damage to windscreens in the aircraft and can even make windscreens look opaque – like someone has gone over them with sandpaper. Imagine getting spectacles and scraping them over and over with sandpaper – that’s what you’d see if you were sitting in the cockpit. Volcanic ash can also clog or damage external sensors, leading to erroneous readings, and can infiltrate an aircraft’s ventilation system. This can affect cabin air quality and lead to potential respiratory issues. But the main issue, in fact, is the impact volcanic ash has on engines. A jet engine works by drawing in air, compressing it, mixing it with fuel and igniting it. This creates high-pressure exhaust gases that are expelled backward, which pushes the engine (and the aircraft) forward. The correct balance of fuel and airflow is crucial. When you disrupt airflow, it can cause the engine to stall. Ash particles that get inside the engines will melt and build up, causing disruption of the airflow. This could cause the engine to “flame out” or stall. Volcanic ash has a lot of silica in it, so when it melts it turns into something similar to glass. It won’t melt unless exposed to very high temperatures – but inside a jet engine, you do get very high temperatures. There was a famous incident in 1982 where a <a href="https://theaviationgeekclub.com/the-story-of-british-airways-flight-9-the-boeing-747-that-lost-all-four-engines-due-to-volcanic-ash-yet-it-landed-safely/">British Airways Boeing 747 plane</a> was flying in the vicinity of Indonesia and lost all four engines after it encountered volcanic ash spewing from Java’s Mount Galunggung. Fortunately, the pilot was able to <a href="https://simpleflying.com/gallunggung-glider-the-story-of-british-airways-flight-9/">restart the engines and land safely</a>, although the pilots were unable to see through the front windscreens. <h2>How do airlines decide it’s not safe to fly when a volcano erupts?</h2> The decision is made by each airline’s operational staff. Each airline’s operational team would be looking at the situation in real time today and making the decision based on their risk assessment. Every airline has a process of risk management, which is required by Australia’s Civil Aviation Safety Authority. Different airlines may tackle risk management in slightly different ways; you might have some cancelling flights earlier than others. But, in broad terms, the more sophisticated airlines would come to similar conclusions and they are likely all communicating with each other. Mostly, they make the call based on the extent of the plume – how big the cloud of ash is and where it’s going, bearing in mind that winds vary with altitude. As you get stronger winds with altitude, the ash can drift quite far from the source. There is also a United Nations agency called the <a href="https://www.icao.int/Pages/default.aspx">International Civil Aviation Organization</a>, which issues guidance on volcanic ash hazards. Various meteorological agencies around the world work together and liaise with aviation authorities to spread the word quickly if there is an eruption. For airlines to resume flights, the ash needs to clear and there needs to be a low probability of further eruptions. <h2>Passenger safety is the priority</h2> The underpinning reason behind these flight cancellations is safety. If you lose engines and you can’t see out the window, the risk to passenger safety is obvious. Naturally, people are upset about their holiday plans being held up. But it’s actually in passengers’ best interests to not fly through volcanic ash.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/243576/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/patrick-murray-2027113">Patrick Murray</a>, Emeritus Professor of Aviation, <a href="https://theconversation.com/institutions/university-of-southern-queensland-1069">University of Southern Queensland</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/airlines-cancel-flights-after-volcanic-eruptions-an-aviation-expert-explains-why-thats-a-good-thing-243576">original article</a>. </div>

Travel Trouble

Passenger arrested for assaulting flight crew member

A man has been arrested after being removed from an international flight for allegedly assaulting a member of the cabin crew. Onboard a flight from Perth to Auckland on early Wednesday morning, the Australian Federal Police were alerted to a passenger who was allegedly intoxicated and disruptive. The 23-year-old man from New Zealand allegedly assaulted a crew member, after staff alleged the man refused to comply with crew member requests during the flight. The flight was diverted to Melbourne Airport, with AFP officers boarding the plane to remove the man, who injured the cabin crew member during the assault. He was restrained at the back of the plane, with AFP Superintendent Stephen Cook confirming the flight was delayed as a result of the incident. “Any violence or anti-social behaviour in a confined space in the air would be distressing for other passengers and crew,” Superintendent Cook said. “At the very least, in this alleged incident it disrupted everyone’s travel plans." “Anti-social behaviour during a flight can pose a direct threat to the safety of the aircraft that is taken seriously by airlines and the AFP.” The 23-year-old man has been charged with one count of assaulting crew affecting the performance of their duty. Image credits: Australian Federal Police

Travel Trouble

What to claim for lost, delayed or damaged bags on overseas flights

<div class="theconversation-article-body"><a href="https://theconversation.com/profiles/rebecca-johnston-123333">Rebecca Johnston</a>, <a href="https://theconversation.com/institutions/university-of-notre-dame-australia-852">University of Notre Dame Australia</a> and <a href="https://theconversation.com/profiles/david-hodgkinson-6574">David Hodgkinson</a>, <a href="https://theconversation.com/institutions/the-university-of-western-australia-1067">The University of Western Australia</a> If you get on a plane and your baggage ends up being delayed, damaged or lost, who’s responsible: you or the airline? And what rules apply when you’re flying between different countries – even if you don’t have travel insurance? Airlines (otherwise known as carriers) generally include baggage requirements in their terms and conditions of carriage, which are set out or referred to on your ticket. These are the rules that apply to the journey that you have booked. But for international flights, a carrier’s liability for damage, loss or delay of baggage is governed by a number of overarching international treaties, which many passengers aren’t aware of. <h2>International agreements</h2> The <a href="http://www.jus.uio.no/lm/air.carriage.warsaw.convention.1929/doc.html">Warsaw Convention</a> of 1929 was the first of these treaties, and the latest is the passenger-friendly 1999 <a href="http://www.jus.uio.no/lm/air.carriage.unification.convention.montreal.1999/">Montreal Convention</a>. In order for one of these treaties to apply to a particular journey, the same treaty must be in place at the point of departure and the passenger’s final destination. For many trips, the agreement that will apply will be the Montreal Convention, which has to date <a href="http://www.icao.int/secretariat/legal/List%20of%20Parties/Mtl99_EN.pdf">108 state parties</a>, covering everywhere from Albania and Australia to Zambia. In time, the Montreal Convention is expected to apply to almost all air travel. The Warsaw Convention (as amended by the <a href="http://www.jus.uio.no/lm/air.carriage.warsaw.convention.hague.protocol.1955/doc.html">Hague Protocol</a> and <a href="http://www.jus.uio.no/lm/air.carriage.warsaw.convention.montreal.protocol.4.1975/doc.html">Montreal Protocol No. 4</a>) will generally apply where the Montreal Convention does not. It is less favourable to passengers. All these treaties have similar provisions to deal with baggage claims – but very different limits to what you might get if you need to make a claim. <h2>What the airline is responsible for</h2> A carrier is liable if your checked baggage is lost, delayed or damaged regardless of fault. This is so unless the damage resulted from the inherent defect or quality of the baggage or, in terms of delay, if it proves that it took all reasonable measures to avoid the damage occasioned by that delay. As for unchecked baggage (that is, carry-on baggage), the carrier is only liable if the damage is due to the fault of the carrier or its agents. Unless otherwise specified, reference to “baggage” includes both checked and unchecked baggage. <h2>Calculating baggage compensation</h2> Under the Warsaw Convention (as amended by the <a href="http://www.jus.uio.no/lm/air.carriage.warsaw.convention.hague.protocol.1955/doc.html">Hague Protocol</a> and <a href="http://www.jus.uio.no/lm/air.carriage.warsaw.convention.montreal.protocol.4.1975/doc.html">Montreal Protocol No. 4</a>) and the Montreal Convention, liability limits are expressed in <a href="http://www.imf.org/external/np/exr/facts/sdr.HTM">special drawing rights</a> (SDRs). An SDR is a type of foreign exchange reserve asset created by the International Monetary Fund. Its value is based on an artificial basket of currencies consisting of the US dollar, the euro, the pound and the Japanese yen. The liability limits are reviewed every five years. As of October 16, 2014, the <a href="http://www.imf.org/external/np/fin/data/param_rms_mth.aspx">value of an SDR</a> is about US$1.49, £0.93 or A$1.70. Current SDR values for other currencies are also listed <a href="http://www.imf.org/external/np/fin/data/param_rms_mth.aspx">here</a>. <h2>So what is your baggage worth?</h2> In terms of baggage liability limits, the Warsaw Convention is of relatively little assistance to passengers. If your international travel is subject to Warsaw (for example, if you flew out of the United States on a one way ticket to Guatemala), liability for delayed, damaged or lost baggage is limited to 17 SDRs (about US$25.33, £15.81 or A$28.90) per kilogram per passenger for checked baggage and 332 SDRs (about US$494.68, £308.76 or A$564.40) per passenger for unchecked baggage. In contrast, a carrier is liable to pay far greater damages if the Montreal Convention applies. For any travel covered by Montreal, the carrier’s liability for baggage is limited to 1131 SDRs per passenger (US$1685.19, £1051.83 or A$1922.70), unless otherwise declared. The carrier is not liable for damages caused by delay if the carrier took all reasonable measures, or if it was impossible for it to take such measures. <h2>Time limits on baggage claims</h2> Time limits are imposed on making a claim for delayed, damaged or lost baggage. Any potential claims should be made to a carrier in writing within these specified limits. Article 26 of Warsaw provides that any complaint as to delay of baggage must be made at the latest within 21 days from the date the baggage was placed at the passenger’s disposal. <figure class="align-right zoomable"></figure> Similarly, under Article 31 of Montreal, a complaint must be made within 21 days of a passenger receiving their baggage. With respect to damaged baggage, under Warsaw, any claim must be made “forthwith” after the discovery of the damage and at most seven days from the date of receipt of the baggage. Montreal also gives passengers seven days from receipt of checked bags to report a damage claim. Neither convention imposes a time limit for reporting lost baggage claims. But it is advisable that you make your complaint as soon as possible. Warsaw does not state when baggage is considered “lost”, leaving it up to carriers to make that ruling. Under Montreal, baggage is only considered lost after 21 days or if the carrier admits that they have lost it. If a passenger fails to make a complaint within the specified times, the carrier will not be liable unless there has been fraud on the carrier’s part. <h2>Insurance alternatives</h2> If you are concerned that the contents of your baggage exceed the liability limits outlined above, you can make a special declaration of the value of your baggage prior to check-in and pay any additional fee (if required). In this case, the carrier will be liable to pay a higher amount, unless it is proved that the declared amount is greater than the actual value of your baggage. Alternatively, prior to travelling, check with your insurance company as to whether your travel insurance covers any excess from delayed, damaged or lost baggage. You might also want to <a href="http://www.icao.int/secretariat/legal/List%20of%20Parties/Mtl99_EN.pdf">check this list</a> to see whether the places you’re departing from and finally arriving at are parties to the Montreal Convention. If not, you might just find yourself out of pocket.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/32111/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/rebecca-johnston-123333">Rebecca Johnston</a>, Adjunct Lecturer, Law School, <a href="https://theconversation.com/institutions/university-of-notre-dame-australia-852">University of Notre Dame Australia</a> and <a href="https://theconversation.com/profiles/david-hodgkinson-6574">David Hodgkinson</a>, Associate Professor, Law School, <a href="https://theconversation.com/institutions/the-university-of-western-australia-1067">The University of Western Australia</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/what-to-claim-for-lost-delayed-or-damaged-bags-on-overseas-flights-32111">original article</a>. </div>

Travel Trouble

$15 Kmart hack that'll transform your kitchen

Who doesn't love a cheap hack? For the past few months shoppers have been obsessed with a $15 bathroom item from Kmart, but not for its intended use. Shoppers have used the retailer’s 3 Tier Floor Caddy, which was originally designed to organise toiletries and save floor space, as a coffee station that's not only practical, but looks nice as well. One shopper took it to the next level, by using the $31 Flexi Storage Decorative Shelving from Bunnings and attaching it to two of the Kmart floor caddies to display plants alongside the DIY coffee station. She initially bought the shelves to install on her kitchen wall, but after finding out they weren't sturdy enough, it has been sitting in her home, until she saw the Kmart caddy hack. “I bought these floating shelves from Bunnings but after reading the reviews I found that people had said they are not great! And I was too lazy to take them back,” she wrote. “Then I saw this Kmart hack with the shower caddies and I’m very happy with the result.” Shoppers were impressed with the finished results, praising the "incredible" idea. “This looks excellent. Like you, we have a small kitchen with very limited shelving. You’ve inspired me to do the same,” one wrote. “Awesome, looks amazing,” another added, while a third commented, “That’s so clever, thanks for sharing”. However a few others didn't get the hype, with one saying: “I don’t get coffee stations. Not saying it’s bad. Just think it creates more clutter." Image: Facebook/ Kmart

Home & Garden

Pilot dies mid-flight prompting emergency landing

A Turkish Airlines pilot has tragically died in the middle of a flight from Seattle in the US to the Turkish city of Istanbul, prompting an emergency landing. Pilot İlçehin Pehlivan, 59, “lost consciousness” at some point after the flight took off, with the plane then landing in New York’s John F. Kennedy International Airport, almost five hours into the journey. The diversion came after initial medical intervention on board failed to revive the captain, with the second pilot and co-pilot making the landing in New York. Pehlivan was declared dead on arrival when the plane was met by authorities, and no cause of death has yet been released. Turkish Airlines spokesperson Yahya Üstün said the pilot, who worked for the airline since 2007, underwent a routine health check in March and “no health problem was detected that would prevent him from working”. He recalled the moment onboard, saying, "After the first medical evaluation to our captain on board was inconclusive, the cockpit crew ... decided to make an emergency landing, but our captain died before landing." “As Turkish Airlines, we deeply feel the loss of our captain and extend our sincerest condolences to his bereaved family, colleagues, and all his loved ones,” he added. Image credits: Shutterstock

Travel Trouble

Qantas faces the music for selling seats on cancelled flights

Qantas has been fined a whopping $120 million for purposefully misleading customers on flight bookings for several years. After being sued by the Australian Competition and Consumer Commission (ACCC) over dishonest conduct relating to the sale of tickets on cancelled flights, the airline admitted they were deceiving travellers by continuing to sell tickets on flights that had already been cancelled. On Tuesday, Justice Helen Rofe formally ordered Qantas to pay a $100 million fine for their conduct, and another $20 million to travellers who were affected. Qantas agreed to pay $225 to affected customers on domestic flights and $450 on international flights. "This is a substantial penalty, which sets a strong signal to all businesses, big or small, that they will face serious consequences if they mislead their customers," ACCC chair Gina Cass-Gottlieb said in a statement following the court orders. Earlier this year, Cass-Gottlieb described Qantas’ conduct as “egregious and unacceptable”, after data showed that between May 2021 and August 2023, the airline sold tickets on cancelled flights to more than 86,000 customers. In addition to cancelling the flights, the airline also failed to inform travellers that their flights were no longer going ahead as scheduled. ACCC barrister Christopher Caleo claimed that some senior airline managers knew about different aspects of the issue, including the fact that cancelled flights were not removed from booking pages or that customers could still book those flights, but no single manager was aware of the severity of the issue. "Qantas was aware of deficiencies in their systems," Caleo said. "Despite their awareness, it persisted over an extended period of time and affected a large number of consumers." Caleo added that the sizable fine presented to Qantas was required in order to deter them from any further devious conduct. "A penalty must send a signal to other companies in Australia, particularly to other large companies, that contraventions of Australian consumer law will not be tolerated," he said. "It must sting and must not be an acceptable cost for Qantas for failing to have systems in place." Qantas said it has made changes to its systems and agreed to notify customers of cancelled flights no longer than 48 hours from cancelling a flight and stop selling tickets for those journeys within 24 hours, with these changes also taking effect with subsidiary Jetstar. "The fact that Qantas made these changes makes it clear that Qantas wants to avoid the matter from occurring again," barrister Ruth Higgins said. Image credits: Shutterstock

Travel Trouble

The travel hack giving travellers two holidays in one

When it comes to a long-haul flight, a stopover can be exactly what you need to stretch your legs and recharge before the next leg of your journey. But some eager travellers are getting even more out of their stopovers, by booking a few nights in their stopover destination and effectively getting two holidays in one. The “two-for-one holiday” trend is especially popular for those travelling from Australia and New Zealand, as it takes many, many hours to travel from Oceania to Europe, the US, or basically anywhere else in the world. Rather than looking at layovers as a hassle that just prolongs your journey, data shows that travellers are opting to use them as a way to explore new destinations and extend their holidays. According to data from travel search engine <a href="https://www.skyscanner.com.au/">Skyscanner</a>, there has been a notable uptick in bookings for long-haul flights to destinations such as Istanbul, London, Shanghai, and India. When travelling to Europe or the US, many travellers stopover in Asian cities such as Hong Kong, Bangkok in Thailand, Ho Chi Minh City in Vietnam, or Singapore. Alternatively, many stopovers occur in the UAE and Middle East area, with some flights stopping in Abu Dhabi, Dubai, or even Qatar. It’s easy to book your stopover holiday when booking your flights. Just select your original flight to your final destination, but change your second flight to leave the stopover destination a few days later. Skyscanner's travel expert Cyndi Hui told <a href="https://travel.nine.com.au/latest/holiday-hacks-two-in-one-stopover-destination/9e77c117-3a14-49a0-903f-b9847bc92fe0">9Travel</a> of the travel hack: "With Australia being so far from many global hubs, taking the time to enjoy a stopover instead of rushing through airports allows Australians to truly make the most of their travel experiences". "It's a savvy way to make the most of their travel time, turning what used to be just a stopover into a memorable part of the adventure." Image credits: Shutterstock

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Pilot dies mid-flight prompting emergency landing

Qantas faces the music for selling seats on cancelled flights

The travel hack giving travellers two holidays in one

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