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Why do organisations still struggle to protect our data? We asked 50 professionals on the privacy front line

<div class="theconversation-article-body"> <p><em><a href="https://theconversation.com/profiles/jane-andrew-10314">Jane Andrew</a>, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a>; <a href="https://theconversation.com/profiles/dr-penelope-bowyer-pont-1550191">Dr Penelope Bowyer-Pont</a>, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a>, and <a href="https://theconversation.com/profiles/max-baker-25553">Max Baker</a>, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a></em></p> <p>More of our personal data is now collected and stored online than ever before in history. The rise of data breaches should unsettle us all.</p> <p>At an individual level, data breaches can compromise our privacy, cause harm to our finances and mental health, and even enable identity theft.</p> <p>For organisations, the repercussions can be equally severe, often resulting in major financial losses and brand damage.</p> <p>Despite the increasing importance of protecting our personal information, doing so remains fraught with challenges.</p> <p>As part of a <a href="http://www.doi.org/10.25910/psq3-q365">comprehensive study</a> of data breach notification practices, we interviewed 50 senior personnel working in information security and privacy. Here’s what they told us about the multifaceted challenges they face.</p> <h2>What does the law actually say?</h2> <p>Data breaches occur whenever personal information is accessed or disclosed without authorisation, or even lost altogether. <a href="https://www.abc.net.au/news/2024-06-20/optus-hack/104002682">Optus</a>, <a href="https://www.abc.net.au/news/2022-11-09/medibank-data-release-dark-web-hackers/101632088">Medibank</a> and <a href="https://www.afr.com/technology/canva-criticised-after-data-breach-exposed-139m-user-details-20190526-p51r8i">Canva</a> have all experienced high-profile incidents in recent years.</p> <p>Under Australia’s <a href="https://www8.austlii.edu.au/cgi-bin/viewdb/au/legis/cth/consol_act/pa1988108/">privacy laws</a>, organisations aren’t allowed to sweep major cyber attacks under the rug.</p> <p>They have to notify both the regulator – the Office of the Australian Information Commissioner (OAIC) – and any affected individuals of breaches that are likely to result in “<a href="https://www8.austlii.edu.au/cgi-bin/viewdb/au/legis/cth/consol_act/pa1988108/#:%7E:text=Whether%20access%20or%20disclosure%20would%20be%20likely%2C%20or%20would%20not%20be%20likely%2C%20to%20result%20in%20serious%20harm%2D%2Drelevant%20matters%20%C2%A0">serious harm</a>”.</p> <p>But according to the organisational leaders we interviewed, this poses a tricky question. How do you define serious harm?</p> <p>Interpretations of what “serious harm” actually means – and how likely it is to occur – vary significantly. This inconsistency can make it impossible to predict the specific impact of a data breach on an individual.</p> <p>Victims of domestic violence, for example, may be at increased risk when personal information is exposed, creating harms that are difficult to foresee or mitigate.</p> <h2>Enforcing the rules</h2> <p>Interviewees also had concerns about how well the regulator could provide guidance and enforce data protection measures.</p> <p>Many expressed a belief the OAIC is underfunded and lacks the authority to impose and enforce fines properly. The consensus was that the challenge of protecting our data has now outgrown the power and resources of the regulator.</p> <p>As one chief information security officer at a publicly listed company put it:</p> <blockquote> <p>What’s the point of having speeding signs and cameras if you don’t give anyone a ticket?</p> </blockquote> <p>A lack of enforcement can undermine the incentive for organisations to invest in robust data protection.</p> <h2>Only the tip of the iceberg</h2> <p>Data breaches are also underreported, particularly in the corporate sector.</p> <p>One senior cybersecurity consultant from a major multinational company told us there is a strong incentive for companies to minimise or cover up breaches, to avoid embarrassment.</p> <p>This culture means many breaches that should be reported simply aren’t. One senior public servant estimated only about 10% of reportable breaches end up actually being disclosed.</p> <p>Without this basic transparency, the regulator and affected individuals can’t take necessary steps to protect themselves.</p> <h2>Third-party breaches</h2> <p>Sometimes, when we give our personal information to one organisation, it can end up in the hands of another one we might not expect. This is because key tasks – especially managing databases – are often outsourced to third parties.</p> <p>Outsourcing tasks might be a more efficient option for an organisation, but it can make protecting personal data even more complicated.</p> <p>Interviewees told us breaches were more likely when engaging third-party providers, because it limited the control they had over security measures.</p> <p>Between July and December 2023 in Australia, there was an increase of <a href="https://www.oaic.gov.au/privacy/notifiable-data-breaches/notifiable-data-breaches-publications/notifiable-data-breaches-report-july-to-december-2023">more than 300%</a> in third-party data breaches compared to the six months prior.</p> <p>There have been some highly publicised examples.</p> <p>In May this year, many Clubs NSW customers had their personal information potentially <a href="https://www.rimpa.com.au/resource/more-than-a-million-australian-data-records-potentially-exposed-in-nsw-club-and-pub-data-breach.html#:%7E:text=Outabox%2C%20the%20IT%20services%20provider,and%20has%20notified%20law%20enforcement">breached</a> through an attack on third-party software provider Outabox.</p> <p>Bunnings suffered a <a href="https://australiancybersecuritymagazine.com.au/bunnings-customer-data-compromised/">similar breach</a> in late 2021, via an attack on scheduling software provider FlexBooker.</p> <h2>Getting the basics right</h2> <p>Some organisations are still struggling with the basics. Our research found many data breaches occur because outdated or “legacy” data systems are still in use.</p> <p>These systems are old or inactive databases, often containing huge amounts of personal information about all the individuals who’ve previously interacted with them.</p> <p>Organisations tend to hold onto personal data longer than is legally required. This can come down to confusion about data-retention requirements, but also the high cost and complexity of safely decommissioning old systems.</p> <p>One chief privacy officer of a large financial services institution told us:</p> <blockquote> <p>In an organisation like ours where we have over 2,000 legacy systems […] the systems don’t speak to each other. They don’t come with big red delete buttons.</p> </blockquote> <p>Other interviewees flagged that risky data testing practices are widespread.</p> <p>Software developers and tech teams often use “production data” – real customer data – to test new products. This is often quicker and cheaper than creating test datasets.</p> <p>However, this practice exposes real customer information to insecure testing environments, making it more vulnerable. A senior cybersecurity specialist told us:</p> <blockquote> <p>I’ve seen it so much in every industry […] It’s literally live, real information going into systems that are not live and real and have low security.</p> </blockquote> <h2>What needs to be done?</h2> <p>Drawing insights from professionals at the coalface, our study highlights just how complex data protection has become in Australia, and how quickly the landscape is evolving.</p> <p>Addressing these issues will require a multi-pronged approach, including clearer legislative guidelines, better enforcement, greater transparency and robust security practices for the use of third-party providers.</p> <p>As the digital world continues to evolve, so too must our strategies for protecting ourselves and our data.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/236681/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/jane-andrew-10314">Jane Andrew</a>, Professor, Head of the Discipline of Accounting, Governance and Regulation, University of Sydney Business School, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a>; <a href="https://theconversation.com/profiles/dr-penelope-bowyer-pont-1550191">Dr Penelope Bowyer-Pont</a>, Researcher, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a>, and <a href="https://theconversation.com/profiles/max-baker-25553">Max Baker</a>, Associate professor, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a></em></p> <p><em>Image credits: Shutterstock </em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/why-do-organisations-still-struggle-to-protect-our-data-we-asked-50-professionals-on-the-privacy-front-line-236681">original article</a>.</em></p> </div>

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"Absolute honour": Federer's stirring words as Nadal hangs up his racquet

<p>Roger Federer and Novak Djokovic have led a wave of tributes after Rafael Nadal announced he would be retiring from playing professional tennis. </p> <p>Nadal announced the news in an emotional Instagram video, where he thanked his family, team, friends and loyal fans for their support, while announcing that the David Cup Finals in November would be his last competition. </p> <p>In his video, the Spanish tennis champion also thanked his "greatest rivals" for giving him fierce competition throughout his stellar career. </p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-permalink="https://www.instagram.com/reel/DA8EpTsg3iV/?utm_source=ig_embed&utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/reel/DA8EpTsg3iV/?utm_source=ig_embed&utm_campaign=loading" target="_blank" rel="noopener">A post shared by Rafa Nadal (@rafaelnadal)</a></p> </div> </blockquote> <p>Those great rivals were the first to honour Nadal after his shock announcement, with Roger Federer sharing a photo of their pair sitting side by side, both in tears, as the Swiss great announced his own retirement two years ago. </p> <p>He wrote, “What a career, Rafa! I always hoped this day would never come. Thank you for the unforgettable memories and all your incredible achievements in the game we love. It’s been an absolute honour.”</p> <p>Novak Djokovic also shared a message for Nadal, posting a photo collage of their friendship behind the scenes. </p> <p>“Rafa, one post is not enough to express the respect I have for you and what you have done for our sport,” the 24-time Grand Slam title winner wrote.</p> <p>“You have inspired millions of children to start playing tennis and I think that’s probably the greatest achievement anyone can wish for. Your tenacity, dedication, fighting spirit is going to be taught for decades. Your legacy will live forever."</p> <p>“Only you know what you had to endure to become an icon of tennis and sport in general. Thank you for pushing me to the limit so many times in our rivalry.”</p> <p><em>Image credits: Daniel Irungu/EPA-EFE/Shutterstock Editorial </em></p>

Retirement Life

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John Laws hangs up in disgust on Kyle and Jackie O

<p>The radio waves became a battlefield this morning as the titans of Australian talkback clashed in a dramatic showdown involving corset dresses, colon procedures – and a surprise departure for medical attention.</p> <p>The day kicked off with Jackie O making a grand entrance, albeit a slightly woozy one, having undergone surgery to bid farewell to a cervical polyp. Kyle, ever the supportive co-host, explained to listeners that Jackie was feeling under the weather and experiencing some tingling in her arm. (Because, as you know, corset dresses and surgery recovery are a match made in radio heaven.)</p> <p>"She just stepped out for a lay down. She’s got like a corset dress on and she had an operation yesterday," Kyle explained, giving us all a mental image of a radio host napping in style.</p> <p>But that was just the appetiser. The main course featured none other than radio legend John Laws, who decided to play hardball with the hosts in a dramatic fashion. Scheduled for an interview to celebrate an impressive 70 years on-air, Laws decided he'd had enough after catching wind of Jackie O's surgical  – and, let's face it, highly graphic – revelations.</p> <p>Jackie O explained to a bemused Kyle that her surgeon had operated on her “via the colon or the vagina, I’m not sure which... What must I have looked like on the operating table? Nude, shower cap...” </p> <p>Now, let's take a moment to appreciate the delicacy of the situation. Laws, a seasoned broadcaster, chose that exact moment to hang up on the dynamic duo faster than you can say "corset controversy". Apparently, the mere thought of following that "real" a discussion about medical procedures, particularly those involving the nether regions, was way too much for his delicate radio palate.</p> <p>In an unexpected turn of events, Laws' assistant then became the unwilling messenger between the offended radio icon and and the KIISFM hosts. “Is it true he got angry about Jackie’s disgusting story?” Kyle asked. The assistant revealed that Laws "just doesn’t like it, Jackie. He doesn’t like following all that talk about vaginas." A sentiment we're sure many have echoed when trying to enjoy their morning coffee.</p> <p>But the cherry on top was Laws hanging up not once, but twice! Cementing forever his stance on steering clear of on-air discussions involving surgical escapades.</p> <p>Jackie O valiantly defended herself, insisting it wasn't gratuitous and was, in fact, a perfectly normal chat about a medical procedure. Laws, unmoved, made it clear he had no interest in such shenanigans.</p> <p>As if that weren't enough drama for one day, Jackie O had to bow out early due to feeling unwell, prompting Kyle to make a mercy call to Laws on-air to explain the situation. Laws, ever the gentleman, softened his stance, admitting he was just surprised at the talk and muttering a nonchalant "never mind".</p> <p>After that morning of medical misadventures, corset calamities and a radio veteran hanging up, who would have guessed that a discussion about surgery could cause such a ruckus?</p> <p><em>Images: KIISFM / X </em></p>

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21 more organising tips you'll wish you knew all along

<p><strong>Give in to the piles</strong></p> <p>“For people who chronically pile papers instead of filing them, ditch your filing cabinet. Instead, keep your piles but make them a little more structured by putting them into clear bins and then labelling them by category. It’s best if bins are transparent—either wire or acrylic—because if you’re a piler then you also probably have a visual memory. Labelling helps other people interact with your piling system.” —Kelly McMenamin and Katie McMenamin, co-authors of Organise Your Way: Simple Strategies for Every Personality</p> <p><strong>Hang everything</strong></p> <p>“Consider hanging almost all of your clothes. (You can use a double hanger to increase hanging space.) This helps you see everything you have so you know exactly what’s there and what you need. Drawers should be reserved for socks and underwear only.” —Kelly McMenamin and Katie McMenamin</p> <p><strong>Don’t underestimate how draining clutter can be</strong></p> <p>“Being surrounded by a lot of stuff can wear you down, physically and emotionally. Your home should be a reflection of items that truly hold meaning for you – either because you really like them or because there’s a special memory attached to them. Don’t hang onto unused picture frames, knick-knacks, plates, bowls, vases and other items you don’t have out on display or use. And remember, just because it’s hidden in a closet doesn’t mean it won’t add to that overwhelmed feeling you have as you still have to take care of it.” —Jeffrey Welder</p> <p><strong>Note how your taste changes</strong></p> <p>“Just because you loved something once doesn’t mean you still have to love it ten years later. Times change, people change, and trends change, and there’s nothing wrong with letting things go that no longer make you happy.” —Jeffrey Welder</p> <p><strong>Over-the-door shoe organisers aren’t just for shoes</strong></p> <p>“Hanging shoe organisers are a handy tool to keep clutter off floors and shelves, with uses for every room of your house. Try hanging one in your laundry room to organise all of your cleaning supplies. Or put one on your pantry door as the pouches are the perfect size to organise small boxes and gravy packets. Hang one in your bathroom to organise makeup and other toiletries. Use one in the playroom to keep Legos, matchbox cars, stuffed animals, and other small toys off the floor and in plain sight. Or try one in your workroom to keep all of your craft and wrapping supplies together.” —Jeffrey Welder</p> <p><strong>Use the empty spaces above too</strong></p> <p>“Under cabinets often end up packed to the gills (and hard to use) or half full of dead space. A simple solution is to use half shelves or stackable containers to use as much of the vertical area as you can.” —Schae Lewis and Bahar Partow</p> <p><strong>Make it a game</strong></p> <p>“Our clients love the ‘12-12-12 challenge.’ Each week, set a time to find 12 items to throw away, 12 items to donate, and 12 items to be returned to their proper home. It takes just a few minutes and is a fun, easy way to quickly organise 36 things in your house.” —Alison Bradley of the London Cleaning Team</p> <p><strong>Throw a swap party</strong></p> <p>“If you want to declutter without being wasteful, throw a party and invite friends to bring unused or unwanted items to swap. Everyone gets to go home with something new, and if you end up with leftovers, donate them to a local charity.” —Alison Bradley</p> <p><strong>Shop your wardrobe</strong></p> <p>“An easy way to declutter your wardrobe is to hold up each item and ask yourself, ‘Would I buy this again right now?’ If the answer is no, no matter what the reason is, out it goes.” —Hazel Thornton, professional organiser and author of Go with the Flow! The Clutter-Clearing Tool Kit for an Organised Life</p> <p><strong>Question your stuff</strong></p> <p>“For each item you consider bringing into the house, ask yourself three questions: Where is this going to live? Who will take care of it? Can I afford the money, time and energy it will require? If you don’t have a ready answer for any of these, then put it back.” —Hazel Thornton</p> <p><strong>Start at the bottom of the pile and work up</strong></p> <p>“For overwhelming paper piles, take a sheet from the bottom of the pile. The paper at the bottom is likely to be outdated, unneeded, even forgotten about, and no longer useful. That makes it easy to get rid of.” —Claire Tompkins, clutter coach and author of Five Minutes to a Relaxing Bedroom</p> <p><strong>Can you handle the truth?</strong></p> <p>"It’s hard to figure out what’s clutter in your own space because you’re so used to it. You take it for granted. Sometimes you can’t even see it. So pretend you’re showing a nosy visitor around. When she picks up that decorative box and asks you why you have it and if you like it, you may find yourself answering that it was left over from a white elephant sale and actually, no, you don’t even want it. The results can be surprising and liberating.” —Claire Tompkins</p> <p><strong>Keep things where you actually need them</strong></p> <p>“Put garbage or recycling bins where they’ll be used. If rubbish or recycling collect in the bedroom or living room, save yourself a trip and put the bins there, so you don’t have to go searching for them when you need them. Keep your shredder and recycling bin near where you process incoming mail. This allows you to take care of the paper right away rather than letting it pile up.” —Sarah Krivel, owner of Simpler Surroundings, a professional organising and productivity consulting company</p> <p><strong>Cherish the memory with a photo</strong></p> <p>“If you’re keeping something purely for sentimental reasons, take a picture and then give the item away. Recognise it’s the memory you cherish, not the actual item.” —Sarah Krivel</p> <p><strong>Set a limit for decluttering</strong></p> <p>“To avoid getting overwhelmed, I suggest to my clients to set the timer on their phones for a half hour. When the buzzer goes off they can stop! This can also be done by saying you’ll fill one bag to give away and then take a break. Often, just seeing their progress is motivation enough to keep going.” —Felice Cohen, professional organiser</p> <p><strong>Get creative with repurposing old items</strong></p> <p>“Sometimes something doesn’t need to be thrown out; sometimes it just needs to be used in a different way. For instance, use an empty tissue box to hold extra plastic grocery bags inside a kitchen pantry, cabinet, or closet. Or repurpose a bathroom towel rod by placing it on a garage wall to hold skateboards or longboards.” —Nancy Haworth, professional organiser, On Task Organising</p> <p><strong>If you don’t love it or use it, lose it</strong></p> <p>“This seems like a no-brainer, but it’s amazing what we can talk ourselves into keeping. For instance, gifts that we received and now feel obligated to keep forever, clothing that collects dust in our wardrobe but was too expensive to just get rid of, or childhood mementos that are taking over your storage space even though you’ve never taken the time to actually look back on them. If there is something that you are holding on to, be honest with yourself. Do you love it? Do you use it? Your home is a representation of yourself, and it should only be filled with items that you enjoy and use.” —Rachel Rosenthal, professional organiser and owner of Rachel and Company</p> <p><strong>Don’t forget why libraries exist</strong></p> <p>“If you have a large book collection, gather all your books from around the house so you can sort through them all together. Keep the ones you will still read, still reference, or have a particular love of. The rest can be donated. Remember, you can download many books now, and libraries still exist. Once you’ve whittled down your collection, decide how you would like to display your books: by topic, by author, by size, or by colour. Shelve the keepers accordingly. Create sections like a library or bookstore would have (thriller, reference, biography, comedy) or alphabetical by author.” —Amy Trager, certified professional organiser.</p> <p><strong>Organise spices alphabetically</strong></p> <p>“This allows you to quickly find what your recipe calls for, as well as figure out which spices your cabinet is missing. Whether in a drawer, laying flat, or in a cabinet on tiered shelves, alphabetizing will make grabbing spices quick and putting them away just as fast. If you enjoy cooking a lot and a variety of cuisines, you can also organise spices by cuisine type: Indian, Asian, Mediterranean, baking, etc.” —Amy Trager</p> <p><strong>The bye-bye box</strong></p> <p>“Take all supplies off of the top of your desk – pens, sticky notes, paper clips, etc – and put them in a box to the side. As you work, take out only the things you need to use. After two weeks, you’ll know what you actually use, and whatever hasn’t been taken out of the box can be discarded or donated.” —Sara Skillen</p> <p><strong>Save the instructions</strong></p> <p>“It makes sense that the manual for something like a printer, television, or computer should be kept next to or under the item it goes with. Sure, you could file them away, but chances are when you need the manual you will be standing next to the malfunctioning item. So simply slip the instructions underneath, taped to the back, or next to the equipment.” —Lee Silber, author of Organising from the Right Side of the Brain</p> <p><em>Image credit: Shutterstock</em></p> <p><em>This article originally appeared on <a href="https://www.readersdigest.com.au/food-home-garden/home-tips/42-organising-tips-youll-wish-you-knew-all-along" target="_blank" rel="noopener">Reader's Digest</a>.</em></p>

Home Hints & Tips

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21 organising tips you’ll wish you knew all along

<p><strong>The best organising ideas</strong></p> <p>For many, organising is something that gets put off for months, but if you stay organised from the start and follow these tips, home organisation might not be such a daunting task. Learning how to organise from the start might be a lifestyle change, but in the end, it’s worth it. Read on to learn the best organising tips from the pros. </p> <p><strong>Before you can get clutter out, you have stop it from coming in</strong></p> <p>“The first step to winning the battle against clutter is to control what comes into your home. Unsubscribe from junk mail and catalogues you do not read. Stop shopping in bulk and buying non-necessities. Once the incoming flow of stuff and papers slows down or stops, you can focus on decluttering and organising what you have.” —Joanna Monahan, chief of external communications for Major Organisers.</p> <p><strong>Channel Alice in Wonderland with an “Eat Me First!” fridge bin</strong></p> <p>“Most households generate a lot of food waste, but you can cut it down just by having a dedicated – and labelled! – place in the fridge for leftovers and food that needs to be eaten quickly. This way the food actually gets eaten and you will be aware of what you have to buy soon.” —Lauren Haynes, expert in home organising and maintenance at Star Domestic Cleaners.</p> <p><strong>Keep your “ice” on ice</strong></p> <p>“Ice cube trays placed inside a drawer can really help you store and organise all kinds of little things that can easily get lost. They’re perfect for small pieces of jewellery, paper clips, or craft supplies.” —Lauren Haynes</p> <p><strong>Kid’s clock and schedule, all in one</strong></p> <p>“To structure your kid’s daily routine, get a simple white-faced clock and use different markers to colour the time segments for each activity like sleeping, bath time, or doing homework. Attach an activity list under the clock and you can keep your kid on schedule and on time.” —Lauren Haynes</p> <p><strong>See shapes, not things</strong></p> <p>“If you have groups of items that are shaped similarly (ie shoes in the bedroom or martini glasses in the kitchen), look at how to fit the shapes together instead of fitting the items. For example, if you are using shoe cubbies, put the shoes toe to heel instead of side by side. This way you can fit a pair of high heels in one cubby instead of two. You’ll be surprised how much more you can fit in a space when you look at shapes.” —Schae Lewis and Bahar Partow, co-founders of Mission 2 Organise LLC</p> <p><strong>Forget the Pinterest projects</strong></p> <p>“Being organised doesn’t have to be about being super creative or crafty like you often see online. For instance, you have probably seen the ‘trick’ to get 20 mason jars and glue the tops to the underside of a shelf, making cute storage for small items. But that’s a lot of work! And for what? Is that really making your life easier? I always tell my clients to look for the easiest solution to your organising problems, not the most creative.” —Alissa Dorfman, personal organiser and owner of Alissa Dorfman Home Organising</p> <p><strong>Hook a kid up</strong></p> <p>"When you have kids, always use hooks for their daily use items like coats and backpacks, rather than using hangers. Many kids lack the motor skills to get a coat on a hanger. Make sure the hooks are low to the ground so that the kids can reach them.” —Stacy Erickson Edwards, professional organiser with Home Key Organisation</p> <p><strong>Ditch dressers</strong></p> <p>“Instead of a traditional dresser, try a shelf with bins on it instead. This way, clothes don’t always have to be perfectly folded to close a drawer. Bonus: It will be easier for kids to put away their own clothes.” —Stacy Erickson Edwards</p> <p><strong>Skip the shoe rack</strong></p> <p>“Shoe racks are flimsy and rarely have enough space for all the shoes in a home, so use a bookcase instead.” —Stacy Erickson Edwards</p> <p><strong>Don’t forget to clear out digital clutter</strong></p> <p>“Digital clutter can be just as burdensome as physical clutter. To cut down on this, shut off automatic download of messages and start fetching emails only when you’re ready to deal with them. Also, set up a secondary email account for things like newsletters and promotional mail. Use an e-mail sorting system. Take five minutes every so often to clear out your pictures, text messages, music and other electronic files on a regular basis. Set up a recurring appointment on your phone calendar to remind you.” —Maura Thomas, founder of regainyourtime.com and author of Personal Productivity Secrets</p> <p><strong>Have an electronics hub in every room</strong></p> <p>"Have a place for all your mobile electronics, like iPads and phones, in every room you spend time in, not just in the kitchen or office. Since electronic items tend to move from room to room, having just one place in the home to store them doesn’t really work. Make the storage method fit each room. For instance, round baskets or an ottoman with storage can sit on the floor next to couches; decorative bowls or boxes function well on table tops; and magazine holders work in a tight space. Keep each station stocked with the necessities like different chargers, remotes and earphones.” —Jeffrey Welder of Vänt Wall Panels"</p> <p><strong>Play the matching game</strong></p> <p>“Start small, with one room or even just one drawer. Then empty everything out of the space and sort it into categories, grouping like items together. Once you see how much of each type of thing that you have, it will be easier to get rid of duplicates.” —Joanna Monahan</p> <p><strong>Use a zone defence against clutter</strong></p> <p>“Designate one place in your home, called a zone, for each category of items. For instance, have only one place for office supplies, one place for sports equipment, one place for shoes, and so forth. Clearly label each zone to help you and your family know where to look for [items] and to return items to their proper homes.” —Joanna Monahan</p> <p><strong>Pick one of four destinations</strong></p> <p>“It isn’t enough to pull out all the stuff you just don’t need. Purge it from your home by either trashing it, recycling it, thrifting it, or consigning it. This will help you become more mindful about what you really need.” —Evan Zislis, professional organiser and author of ClutterFree Revolution: Simplify Your Stuff, Organise Your Life & Save the World</p> <p><strong>Your stuff should support your life goals, not the other way around</strong></p> <p>“You need to clarify what is really important to you. Then organise the stuff that supports who you want to be and what you want to do before you’re dead and gone.” —Evan Zislis</p> <p><strong>Freebies aren’t free</strong></p> <p>“Just say no to free pads of paper, branded items, and other things you pick up at conferences, schools, or store events. Those items usually result in unused clutter around your house. Also say no to buy-one-get-one-free deals and bargains at the store too. Really, when are you ever going to use up six boxes of staples? And storing them isn’t free.” —Sara Skillen, Certified Professional Organiser</p> <p><strong>Your refrigerator is your biggest cupboard</strong></p> <p>“The refrigerator is one of the most frequently used ‘cupboards’ in the home, yet it is often forgotten when it comes to getting organised. Eliminate ‘lost’ food in the back by placing a lazy Susan at the rear of shelves to make rear spaces more functional and the items stored there, such as condiments, more accessible and usable. In addition, store food in clear glass standardised storage containers. When you can see the food, you are more likely to eat it.” —Debra Baida, owner of Liberated Spaces</p> <p><strong>Make storage fun</strong></p> <p>“For long-term results, design spaces with style and vibrancy, flexibility and function. This will give you the inspiration you’ll need to maintain your newly organised systems. In other words, make it fun and pretty!” —Evan Zislis</p> <p><strong>Start organising your kitchen with the pantry</strong></p> <p>“How many times have you gone to the store and wondered if you had pasta at home in your pantry? You’re not sure, so you buy another box, only to get home and find you have 20 already. To avoid this dilemma, pull everything out of your pantry and trash it if it’s expired. Donate unopened items you don’t like to a food bank. Then put your stuff back in but label your shelves with a name under each item. Only put foods on their designated shelf and you will never have to wonder how much pasta you really have.” —Alissa Dorfman</p> <p><strong>Start organising your bedroom with the dresser</strong></p> <p>“If you have an overflowing drawer, consider expanding it to two drawers, until every drawer can close. Next, narrow down how many types of things are in the same drawer. Only bras and underwear should have to share space. Lastly, move out-of-season or excess items into under-bed storage. —Alissa Dorfman</p> <p><strong>Organise toys by age</strong></p> <p>“How old are your kids? Do their toys reflect that? As kids grow, their toys change shape. In the beginning, everything is big and chunky with fewer pieces. A few years down the road, everything is teeny and collectible and kills if you step on it. Your playroom should reflect the ages of your kids and have different ways of organising the distinctly different toys. Use bins and Ziplock bags for all the little pieces, labelled so kids know which is for which. Communal areas, like dress-up and kitchen, should have big bins so clean-up is easier. Puzzles and board games should have a shelf, but make sure they too are separated by age, so each kid knows which area has their age-appropriate toys. Encourage taking out one thing at a time and remind them ten minutes before a playtime ends to clean up. You may have to help at first, but once your children know where every toy belongs, they are more than capable of cleaning up on their own.” —Alissa Dorfman</p> <p><em>Image credit: Shutterstock</em></p> <p><em>This article originally appeared on <a href="https://www.readersdigest.com.au/food-home-garden/home-tips/42-organising-tips-youll-wish-you-knew-all-along" target="_blank" rel="noopener">Reader's Digest</a>.</em></p>

Home Hints & Tips

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Kitchen organisation ideas you’ll wish you knew sooner

<h2>The benefits of keeping your kitchen neat</h2> <p>They say everything has its place and this was never more true than in the kitchen. An organised kitchen can save time, prevent food waste, and let’s face it, it’s a lot more attractive and cheaper than renovating. With the help of a few experts, we put together kitchen organisation ideas and helpful tips to organise your kitchen cupboards, clean up your kitchen counters, pantry organisation ideas, and more. The best part? Most of these kitchen organisation tips are fast, easy, and free or inexpensive, to implement.</p> <h2>Purge your drawers and cabinets</h2> <p>Maybe you loved the idea of a juicer but only ever eat toast for breakfast. Or you used to be into baking but now you’ve put your focus into healthy meals. The top kitchen organisation idea is to stop thinking about the stuff, and start thinking about your life and how you want to live, says Laura Cattano, professional organiser and founder of Organisational Design. “If it’s not adding to your life, it’s directly taking away from it because it’s taking space away from something else.”</p> <h2>Group by need, not by item</h2> <p>You might keep your masher and microplane grater by the stove with other long-handled items like cooking spatulas, but that’s not the most convenient setup. “There are three things that happen in the kitchen: prep, cook, and serve,” says Cattano. “The best thing is to zone out your kitchen by those categories.” You might keep your spatulas by the stove, but your potato masher belongs near your countertop and big bowls. Take it a step further by asking exactly when you use each item. For instance, there’s no reason your mugs need to be by your water glasses, but putting them next to the coffee maker will save you from running all over your kitchen in the morning, says Cattano.</p> <h2>Set up a drop zone by the door</h2> <p>“The kitchen is still one of the first places we go when we enter a home,” says Maeve Richmond, founder and coach of organising company Maeve’s Method. “All the stuff of life that comes in the door accumulates in the kitchen.” To keep your meal space from becoming a catchall for your handbag, wallet, and gym bag, Richmond recommends setting up a “drop zone” by your door to set those things as you’re walking in. You might make it a permanent home for your wallet and keys, and a temporary place to drop your workout gear while you’re putting away groceries.</p> <h2>Make a place for mail</h2> <p>Taking just five minutes to go through your mail daily or every other day will keep that pile of papers under control so you don’t lose documents in the shuffle when you actually do need them. “The mail just keeps coming,” says Jodie Watson, founder and president of Supreme Organisation. “Keep trimming it down so you’re not losing items in the mix.” Instead of leaving it by your eating space, designate an area that has a basket for papers, and hang a bulletin board to write messages and reminders, she says.</p> <h2>Adjust the height of your shelves</h2> <p>Don’t let your shelf height define how you use your space. People tend to put cereal on a top shelf because that’s the one with the most space, but it’d be easier to reach on a lower shelf, says Watson. On the other hand, too much space for canned goods and you’ll probably start stacking items into an ugly, unstable pile. If your shelves aren’t already adjustable, buy shelf dividers to split one shelf into two, says Richmond. “Re-spacing the shelves takes away the messiness because things aren’t stacked,” says Richmond.</p> <h2>Store small appliances you don’t use on a daily basis</h2> <p>Feel free to leave appliances you use daily, like a coffee maker or toaster, on the counter. But anything you aren’t using every day should be stored in a cabinet to make more room on the counter. “Nobody likes to have to put the appliance away, but balance that against the precious countertop space,” says Richmond. “There’s the convenience of having it out, but it’s more convenient to be able to chop more vegetables or have a cleaner space.”</p> <h2>Keep your cooking utensils within reach</h2> <p>Store your spatulas, servings spoons, etc next to the stove in an attractive ceramic container or jar. But don’t overstuff it, cautions Cattano. “Not every single cooking utensil needs to be right by the stove,” says Cattano.  Leave out the ones you use most often, but hide the rest in a drawer.</p> <h2>Buy only what you need</h2> <p>If you find yourself leaving food out simply because you don’t have room in a cupboard, it might be time to start cutting down. “We want to save money, and it’s good to buy in bulk, but if you don’t have space for it, changing the way you shop might be more helpful,” says Watson. She recommends first going through your pantry to take stock of what you already have. Then head to the supermarket less often so you have a chance to use up what you have before refilling your cabinet.</p> <h2>Organise your oils</h2> <p>Exposure to light can make cooking oils go rancid. If you like having them on the counter, put them in opaque containers and stylise them so they don’t just look like clutter. “Put a tray under them so it looks intentional,” says Cattano.</p> <p><em>This article originally appeared on <a href="https://www.readersdigest.com.au/food-home-garden/home-tips/kitchen-organisation-ideas-youll-wish-you-knew-sooner" target="_blank" rel="noopener">Reader's Digest</a>.</em></p> <p><em>Images: Getty</em></p>

Home Hints & Tips

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"A three-storey, luminous birdcage with suspended hanging gardens and an extensive crypt below": Sydney Modern is open at last

<p>The Sydney Modern Project had the odds stacked against it since its inception in 2013. It has surely been the most controversial state gallery extension to be built in Australia. </p> <p><a href="https://www.artgallery.nsw.gov.au/about-us/people/art-gallery-of-nsw-executive/dr-michael-brand/">Michael Brand</a> – a Canberra-born, ANU and Harvard trained art historian with an outstanding museum career in Australia and America – was appointed as director of the Art Gallery of New South Wales in 2012. This was on the retirement of Edmund Capon, who held the post for the preceding 33 years. </p> <p>Brand <a href="https://www.thecultureconcept.com/sydney-modern-designing-an-art-museum-for-the-21st-century">launched</a> the unfunded plan for a new building in 2013, the Tokyo firm SANAA <a href="https://www.smh.com.au/national/nsw/tokyos-sanaa-architects-win-art-gallery-of-nsw-sydney-modern-design-competition-20150527-ghamun.html">won</a> the architectural competition in 2015 and construction commenced in 2019 with a budget of A$344 million. The knives were quickly out for Brand and his project. </p> <p>Some, like Paul Keating, did not like the location and called it a “<a href="https://www.smh.com.au/national/nsw/paul-keating-slams-art-gallery-of-nsw-expansion-as-land-grab-masquerading-as-art-20151124-gl6xuz.html">gigantic spoof</a>”.</p> <p>Others did not like the design; a <a href="https://www.cultureheist.com.au/">book</a> was published by a former gallery employee attacking the project; and the new culture at the gallery. Prominent people in the Sydney art scene lined up to attack the project and the director.</p> <figure></figure> <p>There were some people who simply did not like Brand. He is a reserved, scholarly individual with a brilliant eye, in total contrast with the flamboyant, media savvy Capon. </p> <p>There were faults with the original architectural design and significant modifications were implemented before construction commenced.</p> <p>There were also external circumstances that impacted on the project: the murky world of NSW state government politics, bush fires that shrouded Sydney in smoke, COVID-19. </p> <p>However, Sydney Modern, now that it is open, is a spectacular achievement. The floorspace of the gallery has almost doubled, creating a gallery precinct (Brand prefers to call it a “gallery campus”) with two buildings connected by an art garden. </p> <p>On one side we have the stately neo-classical building that looks like a traditional 19th century art gallery with a series of extensions by Andrew Anderson, on the other side, a new 21st century structure.</p> <h2>A luminous birdcage</h2> <p>The new building may be described as a three-storey, luminous birdcage with suspended hanging gardens and an extensive crypt below. The main architectural concept is that of three limestone-clad, cascading pavilions leading down towards the water with a huge supporting rammed earth wall. </p> <p>Below is the crypt, locally called the “tank”, in recognition of its origins as a fuel storage reservoir secretly and speedily constructed at the start of the second world war to store fuel for Allied shipping. </p> <p>It reminds me of the huge water cisterns in Istanbul constructed by the Byzantines to store water for the city.</p> <p>The tank is presently occupied by Adrián Villar Rojas’ “time-travelling sculptural forms” dramatically lit by constantly changing light sources. The smoke and mirrors display is deliberately disorientating, evoking more of a mood than a visual assessment of the artwork.</p> <p>In the upstairs birdcage, it is very easy to orient yourself and be aware of your location and the various possible exits. In the crypt all is murky and unpredictable as you gradually negotiate the spaces and dodge the pillars and protruding sharp edges of the sculptures.</p> <h2>Indigenous art at the heart</h2> <p>Although there is an emphasis on Indigenous art with the transfer of the Yiribana Gallery from the basement of the old building to the entry gallery of the new one, this is more than simply a symbolic gesture to have Aboriginal and Torres Strait Islander art at the heart of the gallery. </p> <p>Indigenous art is found at all levels of the new building and is integrated into the display of non-Indigenous Australian and international art.</p> <p>One of the highlights for me are the newly commissioned woven metal pieces by Lorraine Connelly-Northey. Her huge metal handbags made from discarded, well-weathered metal sheets from the outback have a stark sense of presence and are laced with wit. </p> <p>Her work looks out onto the most ambitious project, the sprawling art garden by Jonathan Jones scheduled to open mid-2023.</p> <p>Less a deliberate policy and more as part of the process of what Brand describes as selecting the most interesting new art, women artists make up 53% of the 900 exhibitors in the new building. </p> <p>The major thematic groupings, or exhibitions, in the new building are Dreamhome: Stories of art and shelter, Making worlds, Outlaw and Rojas’s The end of imagination in the crypt. These will remain in place for the next six months before there is a new set of exhibitions.</p> <h2>An elegant build</h2> <p>Despite the slings and arrows, Sydney Modern (now known somewhat unimaginatively as the North Building of the Art Gallery of NSW) has come to fruition. </p> <p>Possibly not the most magnificent art gallery in the world, as the NSW premier and his arts minister spruiked at the opening, but an elegant, formidable and very functional new building.</p> <p>Politicians in Australia have always been very good at throwing money at new buildings, the true test will come if this doubling in size of the gallery will be accompanied by a substantial increase to the operating budget of the institution. </p> <p>With new gallery spaces projected for Melbourne, Adelaide and possibly Canberra, funding is required for more than rammed earth, glass, bricks and mortar. Australia does not need a stampede of white elephants.</p> <p><em>Image credits: Getty Images</em></p> <p><em>This article originally appeared on <a href="https://theconversation.com/a-three-storey-luminous-birdcage-with-suspended-hanging-gardens-and-an-extensive-crypt-below-sydney-modern-is-open-at-last-194451" target="_blank" rel="noopener">The Conversation</a>. </em></p>

Art

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First Nations’ music festival announced

<p dir="ltr">An Aussie first music festival is set to hit Victoria’s iconic Hanging Rock this November, in what is being described as a “celebration of Blak Excellence''.</p> <p dir="ltr">First &amp; Forever is a brand new day-long festival featuring Australia’s finest First Nations artists to showcase their music talent.</p> <p dir="ltr">The line-up was handpicked by rapper and author Briggs with the help of his friend and Aussie music legend Paul Kelly. </p> <p dir="ltr">The jam-packed line-up features the likes of Jessica Mauboy, Christine Anu, Dan Sultan, Baker Boy, Thelma Plum and many more. </p> <p dir="ltr">First &amp; Forever isn't your typical music festival, with the line-up presented in what's billed as "a dizzying procession of acts interwoven in short, uninterrupted sets."</p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-permalink="https://www.instagram.com/p/CjTu_ehP4bt/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/CjTu_ehP4bt/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by triple j (@triple_j)</a></p> </div> </blockquote> <p dir="ltr">All performances will take place on the single 'Uncle Archie Stage', named in honour of the late Uncle Archie Roach with the blessing of his Foundation.</p> <p dir="ltr">The festival first began as an idea between Briggs and late record label mogul Michael Gudinski. </p> <p dir="ltr">"For years I'd had an idea for a First Nations-led contemporary music festival, something cool and boutique that was really about the music and culture," Briggs told the ABC.</p> <p dir="ltr">"When Gudinski called me about a similar idea he'd had, we found this really collaborative working relationship. We both had a passionate approach to Melbourne, Victorian music, and amplifying Blakfellas' stories. MG got the ball rolling. After he passed, the ball was in my court. I had to take it home."</p> <p dir="ltr">The showcase of Indigenous Australian excellence will take place at the foot of the majestic Hanging Rock on the lands of Dja Dja Wurrung, Taungurung and Wurundjeri Woi Wurrung peoples. </p> <p dir="ltr">The traditional custodians of the land have worked with each other and First &amp; Forever to name the location The Gathering Place – a name that "acknowledges the power of Country to build community, communication and an equitable future."</p> <p dir="ltr"><a href="https://firstandforever.com.au/">Tickets</a> for First &amp; Forever are on sale now, with the event kicking off on Sunday November 27th. </p> <p dir="ltr"><em>Image credits: Getty Images / Instagram</em></p>

Music

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"He is everything to me": Why Johnny Ruffo is hanging on for Christmas

<p>Beloved former<em> Home and Away</em> star Johnny Ruffo has opened up amid his<a href="https://www.oversixty.com.au/health/caring/johnny-ruffo-s-devastating-news" target="_blank" rel="noopener"> terminal cancer diagnosis</a> sharing the emotional reason he is holding out for Christmas.</p> <p>After spending years in the public eye, Ruffo is telling his tragic yet heartwarming story in a memoir.</p> <p>The 34-year-old told 7entertainment in an exclusive interview that his terminal diagnosis has given him a new goal, that being, looking forward to Christmas time. Johnny will reunite with his brother and “best friend”, who has been away in Ireland for the past three years.</p> <p>The siblings share a two-year age gap and fondly says they are “thick as thieves”.</p> <p>Ruffo has also admitted that his greatest hopes in life have changed. “Just time now, I suppose," he said. "More time with loved ones."</p> <p>“My brother lives in Ireland now so I haven’t seen him for three years and he’s coming home for Christmas and I honestly can’t wait to see him.”</p> <p>The singer speaks highly of his brother, stating he is his “closest” confidante, other than girlfriend Tahnee Sims.</p> <p>“We’re thick as thieves. Honestly, he is my hero, he is everything to me. And I cannot wait to see him,” he said.</p> <p>“I don’t know how I’m going to react, I cannot wait, he’s everything.”</p> <p>Ruffo touched on the brothers’ long-distance relationship throughout COVID and his second battle with cancer, calling Michael’s physical absence “the most glaring impact” of it all.</p> <p>Ruffo called his last family Christmas “very quiet and low-key”.</p> <p>"Sadly, the most contact I could have with my brother in Ireland was via WhatsApp. All jokes aside, I miss him a lot because out of all the men in my life, my brother is the one who sees me even better than I can see myself.”</p> <p>Talking about what he plans to do with his remaining time, Ruffo said he “still has so many things that I want to achieve and that I want to do in life”.</p> <p>He revealed that naming the book <em>No Finish Line</em> meant it “wasn’t the end”.</p> <p><em>Image: Instagram</em></p>

Caring

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"If we stop communicating, Putin wins. Propaganda wins": how a Norwegian organisation is supporting Russian protest art

<p>As an international student at the Bolshoi Ballet Academy in Moscow in 2012, I remember studying <em>Rekviem</em> (requiem) by Russian poet <a href="https://www.poetryfoundation.org/poets/anna-akhmatova">Anna Ahkmatova</a>, an elegy she penned in secret as a tribute to the countless victims of Stalin’s murderous purges. </p> <p>Akhmatova’s writing revived the atrocities, delivering their darkness into the light.</p> <p>Her words spoke of constant fear permeating lives; of distrust, anxiety and betrayal; of the secret police arriving to drag you or your family away. </p> <p>To avoid detection and retribution, Ahkmatova whispered the poem to her friends who committed it to memory. She burned the incriminating scraps of paper.</p> <p>In the first four-and-a-half months following Putin’s attack against Ukraine, over 13,000 anti-war protesters <a href="https://ovdinfo.org/articles/2022/03/07/cracked-heads-and-tasers-results-march-6th-anti-war-protests">were detained</a> in Russia.</p> <p>Some estimates are that <a href="https://meduza.io/feature/2022/05/07/skolko-lyudey-uehalo-iz-rossii-iz-za-voyny-oni-uzhe-nikogda-ne-vernutsya-mozhno-li-eto-schitat-ocherednoy-volnoy-emigratsii">hundreds of thousands</a> fled Russia in early 2022, among them thousands of artists who no longer felt safe in the climate of increasing censorship.</p> <p>Some of these artists have found themselves in Kirkenes, a small Norwegian town 15 kilometres from the Russian border.</p> <h2>Russia’s protest art</h2> <p>Russian and Soviet artists have a long history of art as protest.</p> <p>The poem <em><a href="https://poets.org/poem/stalin-epigram">Stalin’s Epigram</a></em> (1933) authored by <a href="https://www.poetryfoundation.org/poets/osip-mandelstam">Osip Mandelstam</a> depicted Stalin as a gleeful killer. Authorities imprisoned and tortured Mandelstam, then deported the poet to a remote village near the Ural Mountains. </p> <p>After returning from exile, he persisted writing about Stalin until he was sent to a labour camp in Siberia, where he died in 1938 at the age of 47. </p> <p>Under the comparatively liberal rule of Stalin’s successor <a href="https://www.jstor.org/stable/131346?seq=1#metadata_info_tab_contents">Nikita Khrushchev</a> from 1953, the Soviet Union began to enjoy previously unimagined freedoms.</p> <p>Protest art reflected these newfound liberties, becoming increasingly provocative and experimental. </p> <p>Many famous art movements surfaced during this period, including <a href="https://www.moscowart.net/art.html?id=SotsArt">Sots Art</a> — a fusion between Soviet and Pop Art — as Russian artists tested the boundaries, exposing the grim realities and unhappiness of life under Stalin’s regime. </p> <p>In 1962, the legendary composer Shostakovich set his <a href="https://theconversation.com/decoding-the-music-masterpieces-shostakovichs-babi-yar-82819">13th symphony</a> to a series of poems by his contemporary, Yevgeny Yevtushenko. One of these poems was Babi Yar, which criticised the Soviet government for concealing the <a href="https://www.smithsonianmag.com/history/babi-yar-ukraine-massacre-holocaust-180979687/">massacre of 33,371 Jews</a> in a mass grave outside Kyiv.</p> <p>In contemporary Russia, <a href="https://www.nytimes.com/2022/05/10/world/europe/pussy-riot-russia-escape.html">Pussy Riot</a> came to the attention of the world in 2012 when members stepped behind the altar in Moscow’s golden-domed Christ the Saviour Cathedral wearing neon-coloured balaclavas to deliver a “punk rock prayer”. </p> <p>Their voices echoed off the cavernous, hand-painted ceilings, raging against Putin’s affiliation with the Orthodox church and the homophobic, anti-feminist policies that followed. </p> <p>They were sentenced to two years imprisonment.</p> <p>Today, <a href="https://artreview.com/amidst-a-crackdown-russia-anti-war-artists-and-activists-try-to-reclaim-the-streets/">pictures from Russia</a> reveal anonymous anti-war graffiti on the sides of buildings, “no war” chiselled into a frozen river, and yellow and blue chrysanthemums and tulips left at the feet of Soviet war memorials.</p> <h2>Cross-border collaborations</h2> <p><a href="https://www.pikene.no/">Pikene på Broen</a> (girls on the bridge) is an arts collective based in Kirkenes.</p> <p>They have spent the past 25 years curating art projects to promote cross-cultural collaboration and tackle political problems in the borderland region. </p> <p>Pikene på Broen is host to the the annual art festival <a href="https://en.wikipedia.org/wiki/Barents_Sea">Barents</a> Spektakel (spectacle), an international artist residency including Russian, Norwegian and Finnish creatives, the gallery and project space Terminal B in Kirkenes town, and the debate series Transborder Café.</p> <p>The venue has become a hub for open discussions relating to current political and cultural issues, drawing contributions from artists, musicians, writers, politicians and researchers.</p> <p>Evgeny Goman, an independent theatre director from Murmansk, Russia – about 200 kilometres from Kirkenes – has been collaborating with Pikene på Broen for over 10 years.</p> <p>After moving to Norway in early 2022, Pikene på Broen worked with Goman to organise Kvartirnik (from the word kvartira, meaning apartment), an online talk group for Russian and Norwegian artists to exchange ideas. </p> <p>Following Putin’s attack on Ukraine, Kvartirnik shifted to an underground movement for dissident artists. Ironically, the name Kvartirnik derives from the clandestine concerts arranged <a href="https://www.ciee.org/go-abroad/college-study-abroad/blog/ciee-kvartirnik-understanding-through-music">in people’s apartments</a> during the Soviet Era when musicians were banned from performing in public.</p> <p><a href="http://deadrevolution.tilda.ws/?fbclid=IwAR2PcaqY7VdLtS1zYUu4JCbD6F36KZ8JKv_FEIYsNeSTE4aKokhV7YpITas">Party of the Dead</a> is one of several Russian protest art groups who participated in Kvartirnik. </p> <p>Pictures from the snow-decked Piskaryovskoye Cemetery in Saint Petersburg reveal members dressed as skeletons, holding placards reading: “are there not enough corpses?”.</p> <p>I spoke with Goman about the art coming out of Kvartirnik today.</p> <p>“In peaceful times, art is more about entertaining,” he says. </p> <p>"But in war and conflict, art is more important because it’s the language we use to express our pain. And through metaphors and symbolism, it allows us to speak about things that are censored."</p> <h2>Countering propaganda</h2> <p>Kvartirnik collaborators in Murmansk have also produced and distributed <a href="https://en.wikipedia.org/wiki/Samizdat">Samizdat</a> (self-publishing), an anonymous newsletter containing art suppressed by the state. </p> <p>“We have to be really smart now about how we do things in Russia,” Goman says. “Subtle.”</p> <p>Goman is pessimistic about Russia’s future. But he believes the key to moving forward is keeping communication open. He tells me the West’s decision to <a href="https://www.theatlantic.com/ideas/archive/2022/03/right-way-cancel-russia/627115/">ban Russian culture</a> has backfired on their plan to pressure Putin into ending the war against Ukraine. </p> <p>Instead, he says, the divide is steadily increasing, leaving dissident artists isolated inside a country operating on fear and propaganda, furthering Putin’s agenda. </p> <p>“Putin wants us to not affect Russian minds. And that’s why we have to keep the dialogue going,” he says of the importance of cross-border collaborations like those he has undertaken in Kirkenes.</p> <p>"If we stop communicating, Putin wins. Propaganda wins."</p> <p><em>Image credits: Getty Images</em></p> <p><em>This article originally appeared on <a href="https://theconversation.com/if-we-stop-communicating-putin-wins-propaganda-wins-how-a-norwegian-organisation-is-supporting-russian-protest-art-186911" target="_blank" rel="noopener">The Conversation</a>. </em></p>

Art

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How to organise kitchen cabinets, according to the pros

<p>Learning how to organise kitchen cabinets is an essential kitchen skill, and these organisation tips from the pros ensure you’re getting the most out of your space. When you start practising smart ways to clean and organise your cupboards, you’ll be amazed at how much space is created in the process.</p> <p>From pots and pans organisation to kitchen storage ideas for all home sizes, you’ll wish you knew these priceless organising tricks sooner!</p> <p><strong>How to organise kitchen cabinets</strong></p> <p>“One of the easiest ways to organise kitchen cabinets is to edit them often,” suggests home organiser, Britnee Tanner, who suggests pulling everything out and starting fresh. “Nothing helps eliminate clutter quite like going through every nook and cranny to expose the food, appliances and random kitchen gadgets that you never use or forgot you had.”</p> <p>Tanner also tells her clients to create organisational zones that make finding tools and ingredients quick and easy. It’s one of her favourite pantry organisation ideas too. “It’s ideal to create zones for each kitchen cabinet so you can easily find what you’re looking for when you need it. This means having a cabinet or specific shelf in a cabinet dedicated to one type of category such as snacks, baking supplies and dinnerware.”</p> <p>Julie Harris, organisation expert, emphasises keeping cabinet zones practical. “Use cabinets under the kitchen sink for cleaning products, dishwasher detergent, extra dish towels and sponges. Large, heavy appliances like standing mixers, slow cookers and air fryers belong in a lower cabinet. If it’s only used occasionally, put it in the back of the cabinet.”</p> <p><strong>Cabinet organisation tools</strong></p> <p>These genius kitchen organisers make cabinet organisation easier than ever.</p> <p><strong>Swedish dishcloths:</strong> you’ll want a high-quality, reusable cloth to wipe down your cabinets before putting items back in. These dishcloths can be used, washed and reused hundreds of times.</p> <p><strong>Lazy Susan:</strong> invest in a few affordable turntables to keep spices, condiments and other musts-haves within reach. Lady Susans are easy to clean and keeps food and cleaning supplies within sight. They are inexpensive, so grabbing a few of these turntables won’t break the bank.</p> <p><strong>Under the sink organiser:</strong> keeping cleaning supplies tidy beneath your sink is a must. An expandable organiser fits most lower cabinets, and it even stretches around pesky pipes.</p> <p><strong>Adjustable drawer dividers:</strong> keep cutlery and cooking utensils clutter-free with adjustable dividers. Kitchen drawer organisers are some of the most important clutter-killers out there, and they’re especially important for busy households.</p> <p><strong>Pots and pans organiser:</strong> finding a home for your best cookware is a feat of its own, especially if you’re short on cabinet space or have awkwardly-shaped cabinets. A pots and pan organising rack keeps cookware clutter-free.</p> <p><strong>Take inventory</strong></p> <p>Pull everything out of your cabinets and take inventory of what’s in-stock, expired or broken.</p> <p>Throw out expired and broken goods and consider donating excess items.</p> <p>Wipe down cabinet doors, shelves and back walls. Optional: consider adjusting your shelf heights to accommodate large kitchen appliances.</p> <p><strong>Organise lower cupboards and shelves</strong></p> <p>Arrange cleaning supplies in the cupboard below your sink with an under the sink organiser or turntable.</p> <p>Place cleaning supplies like sponges, dishcloths and extra dish soaps on the turntable or organiser of your choice.</p> <p>Dedicate a second lower cupboard for most-used benchtop appliances. “Air fryers belong in a lower cabinet,” says Harris. She advises that seldom-used appliances should be stored towards the back while frequently-used appliances deserve front row access. Reserve a third lower cupboard for infrequently-used cookware. “Store pots and pans in a cabinet next to the stove,” adds Harris. “Stack pots and pans to save space or lay them on their side using a pots and pans organiser. Store lids together.”</p> <p><strong>Dedicate space for spices</strong></p> <p>Take stock of spices and seasonings and see what blends can be combined. Chances are you have a few garlic powders that could be consolidated in one spice container.</p> <p>Find a spice organiser solution and assemble spices accordingly. We recommend dedicating a drawer or cabinet (doesn’t need to big) for spices and adding a multi-tiered drawer or cabinet insert. If you’re working with less space, a turntable is also a quick (and affordable) fix.</p> <p><strong>Organise drawers</strong></p> <p>Use adjustable drawer dividers to create space for everyday cutlery like forks, knives and spoons.</p> <p>Reserve a separate drawer for serve ware, cooking utensils and handheld kitchen gadgets. These shouldn’t co-mingle with everyday cutlery – it’s clutter waiting to happen.</p> <p>Clean out the junk drawer. (We know you have one.) Organise what’s in the junk drawer into categories and determine if there’s a better place for some of the items. One junk drawer is OK, but it shouldn’t be so cluttered that you can’t find anything in it.</p> <p>Pro tip: if you’re short on drawer space, cooking utensils and serve ware can live on the countertop in a ceramic or metal container.</p> <p><strong>Arrange upper cabinets</strong></p> <p>The upper cabinets are your final frontier. These are the cabinets that are used the most, so it’s important to put extra love and care into them.</p> <p>“Place all coffee items (mugs, coffee containers and pods) in a cabinet near the coffee maker,” adds Harris. “Keeping these items in one location facilitates a smooth morning routine.” If you have extra space in that cabinet, you can add teas, sweeteners and flavoured syrups.</p> <p>Dedicate a cabinet to plates and bowls and a separate cabinet for drinkware. “I recommend nesting plates and bowls to save space wherever possible,” says Tanner. “I also recommend utilising upper cabinet shelves or deep pull-out drawers for items like plates, cups and bowls. If you have tall cabinets with more vertical space, consider adding a compact kitchen organiser that adds shelf space as it maximises the vertical area and creates the perfect spot for storing plates below and things like bowls or cups on top of it.”</p> <p><strong>How do you decide where to put things in kitchen cabinets?</strong></p> <p>Tanner and Harris agree that creating workstations or zones is the best way to organise kitchen cabinets. Coffee products should be in an upper cabinet near the coffee maker; sponges and cleaning supplies belong under the kitchen sink; and your most-used pots and pans deserve a spot near the stove, preferably in a lower cabinet.</p> <p><strong>How do you organise corner cabinets?</strong></p> <p>Corner cabinets are a prime opportunity to use turntables. They’re ideal for storing smaller items like spices, oils and vinegars. Look into kitchen organisation tools that are designed for tricky spaces to make the most of awkward spaces.</p> <p><strong>How do you organise deep kitchen cabinets?</strong></p> <p>Harris suggests placing infrequently-used and large, heavy items toward the back of deep cabinets. For example, if you only use your panini press a few times a year, it should be stored in the back. This system works for even the most unique kitchen cabinets.</p> <p><strong>Conclusion</strong></p> <p>Learning how to organise kitchen cabinets is daunting, but it’s a life-changing task that’s guaranteed to clear clutter and lighten the load. Just remember to edit out expired or unused pantry and kitchen items every few months. You’ll be a kitchen cabinet organising pro in no time!</p> <p><em>Image credits: Getty Images</em></p> <p><em>This article originally appeared on <a href="https://www.readersdigest.com.au/food-home-garden/how-to-organise-kitchen-cabinets-according-to-the-pros?pages=1" target="_blank" rel="noopener">Reader's Digest</a>.</em></p>

Home & Garden

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"Not you lot!": Michael Caton hangs up on Kyle and Jackie O

<p dir="ltr">Australian actor Michael Caton has no time for radio hosts Kyle Sandilands and Jackie ‘O’ Henderson’s radio show, it seems, after he dramatically hung up on a producer calling on behalf of the show.</p> <p dir="ltr">‘Intern Pete’ Deppeler called the star of <em>The Castle</em> directly on Thursday, after failing to reach him through a representative, to offer a right of reply to Henderson’s claim on-air that he had been rude to her ex-husband at a party two decades ago.</p> <p dir="ltr">Deppeler told the hosts on Friday that Caton blew up at him as soon as he introduced himself.</p> <p dir="ltr">He recalled saying, “Hi, Michael. It’s Intern Pete from the <em>Kyle and Jackie O show</em>…” before he was interrupted by Caton.</p> <p dir="ltr">The <em>Packed to the Rafters</em> actor reportedly became angry, yelling, “No! Not you lot!” before hanging up.</p> <p dir="ltr">The unsuccessful call came after Henderson claimed Caton was rude to her ex, ‘Ugly Phil’ O’Neil, at the Australian People’s Choice Awards after-party during the 90s, when the couple were still married.</p> <p dir="ltr">“We loved <em>The Castle</em>. At the after-party, Phil goes and buys a bottle of red wine and takes it over to Michael Canton,” Henderson recounted on Thursday’s show.</p> <p dir="ltr">“He says, ‘Mate, I just love you and what you do, and I wanted to give you this bottle of wine’. [Caton] said, ‘No thanks’. So Phil just walked back with the bottle of wine.</p> <p dir="ltr">“I think he actually said worse than that, if I’m honest. A polite way of saying, ‘Go away’.”</p> <p dir="ltr">Henderson said O’Neil returned looking dejected, telling her, “Oh wow… that was embarrassing.”</p> <p dir="ltr">She then warned listeners that it’s “really hard” to approach celebrities you like with the hope they’ll be nice.</p> <p dir="ltr">“You hear horror stories… they’re not all lovely,” she said.</p> <p><span id="docs-internal-guid-a56f6459-7fff-fb57-92e9-b66dd305c8d6"></span></p> <p dir="ltr">Though it is unknown why Caton hung up on the producer, <em><a href="https://www.dailymail.co.uk/tvshowbiz/article-11037813/The-Castle-star-Michael-Caton-hangs-Kyle-Jackie-O-Show.html" target="_blank" rel="noopener">The Daily Mail</a></em> speculated that Caton's response may be due to Henderson’s claims, or that the star may still be annoyed with Deppeler for confusing him with American actor Michael Keaton during a red carpet interview in 2018.</p> <p dir="ltr"><em>Images: Instagram / Getty Images</em></p>

News

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The downside of digital transformation: why organisations must allow for those who can’t or won’t move online

<p>We hear the phrase “digital transformation” a lot these days. It’s often used to describe the process of replacing functions and services that were once done face-to-face by human beings with online interactions that are faster, more convenient and <a href="https://www.mckinsey.com/%7E/media/mckinsey/industries/public%20and%20social%20sector/our%20insights/transforming%20government%20through%20digitization/digital-by-default-a-guide-to-transforming-government-final.pdf" target="_blank" rel="noopener">“empower” the user</a>.</p> <p>But does digital transformation really deliver on those promises? Or does the seemingly relentless digitalisation of life actually reinforce existing social divides and inequities?</p> <p>Take banking, for example. Where customers once made transactions with tellers at local branches, now they’re encouraged to do it all online. As branches close it leaves many, <a href="https://www.stuff.co.nz/business/123302983/asb-set-to-close-another-23-branches-as-customers-move-online" target="_blank" rel="noopener">especially older people</a>, struggling with what was once an easy, everyday task.</p> <p>Or consider the now common call centre experience involving an electronic voice, menu options, <a href="https://theconversation.com/sorry-i-dont-understand-that-the-trouble-with-chatbots-and-how-to-use-them-better-171665" target="_blank" rel="noopener">chatbots</a> and a “user journey” aimed at pushing customers online.</p> <p>As organisations and government agencies in Aotearoa New Zealand and elsewhere grapple with the call to become more “digital”, we have been examining the consequences for those who find the process difficult or marginalising.</p> <p>Since 2021 we’ve been working with the <a href="https://www.cab.org.nz/" target="_blank" rel="noopener">Citizens Advice Bureau</a> (CAB) and talking with public and private sector organisations that use digital channels to deliver services. Our findings suggest there is much still to be done to find the right balance between the digital and non-digital.</p> <p><strong>The ‘problematic’ non-user</strong></p> <p>The dominant view now suggests the pursuit of a digitally enabled society will allow everyone to lead a “frictionless” life. As the government’s own policy document, <a href="https://www.digital.govt.nz/dmsdocument/193%7Etowards-a-digital-strategy-for-aotearoa/html" target="_blank" rel="noopener">Towards a Digital Strategy for Aotearoa</a>, states:</p> <blockquote> <p>Digital tools and services can enable us to learn new skills, transact with ease, and to receive health and well-being support at a time that suits us and without the need to travel from our homes.</p> </blockquote> <p>Of course, we’re already experiencing this new world. Many public and private services increasingly are available digitally <a href="https://www.theguardian.com/public-leaders-network/2014/jan/07/new-zealand-uk-digital-revolution" target="_blank" rel="noopener">by default</a>. Non-digital alternatives are becoming restricted or even disappearing.</p> <p>There are two underlying assumptions to the view that everyone can or should interact digitally.</p> <p>First, it implies that those who can’t access digital services (or prefer non-digital options) are problematic or deficient in some way – and that this can be overcome simply through greater provision of technology, training or “nudging” non-users to get on board.</p> <p>Second, it assumes digital inclusion – through increasing the provision of digital services – will automatically increase social inclusion.</p> <p>Neither assumption is necessarily true.</p> <p><strong>‘Digital enforcement’</strong></p> <p>The CAB (which has mainly face-to-face branches throughout New Zealand) has documented a significant increase in the number of people who struggle to access government services because the digital channel was the default or only option.</p> <p>The bureau argues that <a href="https://inclusioncampaign.cab.org.nz/" target="_blank" rel="noopener">access to public services is a human right</a> and, by implication, the move to digital public services that aren’t universally accessible deprives some people of that right.</p> <p>In earlier research, we refer to this form of deprivation as “<a href="https://onlinelibrary.wiley.com/doi/10.1111/isj.12306" target="_blank" rel="noopener">digital enforcement</a>” – defined as a process of dispossession that reduces choices for individuals.</p> <p>Through our current research we find the reality of a digitally enabled society is, in fact, far from perfect and frictionless. Our preliminary findings point to the need to better understand the outcomes of digital transformation at a more nuanced, individual level.</p> <p>Reasons vary as to why a significant number of people find accessing and navigating online services difficult. And it’s often an intersection of multiple causes related to finance, education, culture, language, trust or well-being.</p> <p>Even when given access to digital technology and skills, the complexity of many online requirements and the chaotic life situations some people experience limit their ability to engage with digital services in a productive and meaningful way.</p> <p><strong>The human factor</strong></p> <p>The resulting sense of disenfranchisement and loss of control is regrettable, but it isn’t inevitable. Some organisations are now looking for alternatives to a single-minded focus on transferring services online.</p> <p>They’re not completely removing call centre or client support staff, but instead using digital technology to improve <a href="https://deloitte.wsj.com/articles/at-contact-energy-digital-powers-human-centric-cx-01643821371" target="_blank" rel="noopener">human-centred service delivery</a>.</p> <p>Other organisations are considering partnerships with intermediaries who can work with individuals who find engaging with digital services difficult. The Ministry of Health, for example, is supporting a community-based Māori health and social services provider to establish a <a href="https://www.health.govt.nz/our-work/digital-health/digital-enablement/digital-enablement-stories/digital-health-hub-supports-taranaki-whanau-access-services-closer-home" target="_blank" rel="noopener">digital health hub</a> to improve local access to health care.</p> <p>Our research is continuing, but we can already see evidence – from the CAB itself and other large organisations – of the benefits of moving away from an uncritical focus on digital transformation.</p> <p>By doing so, the goal is to move beyond a divide between those who are digitally included and excluded, and instead to encourage social inclusion in the digital age. That way, organisations can still move forward technologically – but not at the <a href="https://www.theguardian.com/commentisfree/2022/jun/23/the-guardian-view-on-digital-exclusion-online-must-not-be-the-only-option">expense of the humans</a> they serve.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/186905/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/angsana-a-techatassanasoontorn-1292067" target="_blank" rel="noopener">Angsana A. Techatassanasoontorn</a>, Associate Professor of Information Systems, <a href="https://theconversation.com/institutions/auckland-university-of-technology-1137" target="_blank" rel="noopener">Auckland University of Technology</a>; <a href="https://theconversation.com/profiles/antonio-diaz-andrade-1361842" target="_blank" rel="noopener">Antonio Diaz Andrade</a>, Professor of Business Information Systems, <a href="https://theconversation.com/institutions/auckland-university-of-technology-1137" target="_blank" rel="noopener">Auckland University of Technology</a>; <a href="https://theconversation.com/profiles/bill-doolin-1361879" target="_blank" rel="noopener">Bill Doolin</a>, Professor of Technology and Organisation, <a href="https://theconversation.com/institutions/auckland-university-of-technology-1137" target="_blank" rel="noopener">Auckland University of Technology</a>, and <a href="https://theconversation.com/profiles/harminder-singh-1361833" target="_blank" rel="noopener">Harminder Singh</a>, Associate Professor of Business Information Systems, <a href="https://theconversation.com/institutions/auckland-university-of-technology-1137" target="_blank" rel="noopener">Auckland University of Technology</a></em></p> <p><em>This article is republished from <a href="https://theconversation.com" target="_blank" rel="noopener">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/the-downside-of-digital-transformation-why-organisations-must-allow-for-those-who-cant-or-wont-move-online-186905" target="_blank" rel="noopener">original article</a>.</em></p> <p><em>Image: Getty Images</em></p>

Technology

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20 things professional organisers would never do in their own homes

<p><strong>Never doing these things means less mess</strong></p> <p>Clutter-busting habits make all the difference between a messy home and a tidy one. So the first thing a professional organiser does is find a place for every single thing – then keep it there.</p> <p>This doesn’t mean purchasing sets of matching bins or decanting all your pantry foods into clear glass containers with hand-printed labels. Rule of thumb, if an organisational system (like decanting) actually increases the time and effort you’ll have to spend keeping things tidy, ditch it.</p> <p><strong>They don’t always alphabetise</strong></p> <p>Instead of assuming you must always alphabetise for easy access, try storing things by frequency of use. For example, those nesting mixing bowls that you frequently reach for should be kept on a low shelf and that crystal vase that you break out every Valentine’s Day should go higher up.</p> <p>This goes for smaller things like spices, too. “I never alphabetise my spices, because I don’t use allspice as often as I use thyme,” explains workplace productivity expert Susie Hayman.</p> <p><strong>They don’t mix dissimilar things</strong></p> <p>Speaking of spices, Vicki Norris, organising expert and “life reclaimist” of Restoring Order tells us she never co-mingles sweet and savoury spices on the same shelf.</p> <p>Why? Because “on a bleary-eyed morning, no one wants to accidentally put chilli powder in their oatmeal instead of cinnamon!”</p> <p><strong>They don’t hang onto donations</strong></p> <p>To avoid letting unused things pile up, Tamah Vega of Tamah Vega Design has a rule we can all get on board with, “Never go without a donation bag in the house ready for items you no longer need.”</p> <p>This way the minute you decide you’re ready to donate the item, you can have it ready to go.</p> <p><strong>They don’t leave computer files unnamed</strong></p> <p>After downloading a file, Andrew Mellen, author of <em>Unstuff Your Life!</em> immediately renames it and saves it in the appropriate folder.</p> <p>This way you avoid wasting time trying to remember its name or where to look for it next time you need it.</p> <div class="slide-image" style="font-family: inherit; font-size: 16px; font-style: inherit; box-sizing: border-box; border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;"> <p style="font-family: inherit; font-size: 16px; font-style: inherit;"><strong>They don’t let the mail pile up</strong></p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;">“I deal with it all as soon as I get it,” explains Jessica Dolan, owner of Room to Breathe. She sorts, tosses and shreds junk mail, then immediately deals with whatever remains.</p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;">Better yet, eliminate junk mail before it even gets to you.</p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;"><strong>They don't forget to run errands</strong></p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;">Move items – like those books to return to the library or returns you are taking back to the store – from house to your car trunk immediately, shares Amy Trager, certified professional organiser.</p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;">“If they’re already in my car, I’m more likely to get them taken care of,” she says. Keep car clutter to a minimum too and you’ll always have room to store.</p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;"><strong>They don't keep the old version</strong></p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;">Once you have made a decision to replace an item, let the original go, suggests Birdie with Birdie Brennan Custom Closets &amp; Organising.</p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;">Her rule, “never keep something that you have replaced.” That’s especially true for tech items you’ve upgraded – learn how to recycle or donate your outdated devices.</p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;"><strong>They don't bunch up bags </strong></p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;">Instead of storing reusable bags in the house, Sheryl Hadley, president of Organisation &amp; Relocation, puts them right back in her car after every use.</p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;">This way you won’t forget them when you go to the store and you won’t have a messy pile of bags cluttering up your house. Win win.</p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;"><strong>They don't unload handbags halfway</strong></p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;">When you switch handbags, empty the current one out completely, Vega advises.</p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;">Otherwise, you might lose track of your favourite lipstick – or that licence or credit card that never made it back into your wallet.</p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;"><strong>They don't use their chair as a closet</strong></p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;">“I never leave clothes lying or draped on the floor, chair, bed or treadmill,” says Betsy Fein, president of Clutterbusters. They can get wrinkled, coated in pet hair, or simply forgotten about when not stored properly.</p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;">If you need space to hang gently used clothes for another wearing, try installing a few hooks on the back of your closet door.</p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;"><strong>They don't clutter the bedside table</strong></p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;">Keep your bedroom clutter-free for a good night’s sleep. “I never clutter a nightstand because it’s next to where I sleep, and I need peaceful surroundings to get the best night’s rest,” says Ellen Delap, a certified professional organiser.</p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;"><strong>They don't shop for organising products first</strong></p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;">When you’re preparing to organise an area of your home, don’t make buying organising products the first thing you do, says professional organiser Jodi Granok.</p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;">Shop for an organising solution only after you’ve edited down and know how many and what size containers you need – or whether you already have one you can re-use.</p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;"><strong>They don't just buy more containers</strong></p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;">“Never purchase a new organising bin just because the current one is full,” says Colleen Ashe, certified professional organiser. Make space in the current container by paring down what’s inside.</p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;"><strong>They don't overcrowd</strong></p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;">One thing most of us don’t need help with is acquiring more stuff, so leave room for that eventuality. “Leave some room to grow in your cabinets, bins, drawers and shelves,” suggests Granok.</p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;">Otherwise, you’ll outgrow your storage containers, find yourself storing stuff in random spots, and you’ll never be able to find things when you need them.</p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;"><strong>They don't forget to plan for storage</strong></p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;">“I never buy anything unless I know where it’s going to live in my home,” says Standolyn Robertson, certified professional organiser and owner of Things in Place.</p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;">This goes for everything from that new juicer you want to that item of clothing you’ve been eyeing. This rule of thumb will help you “buy one, let go of one” and avoid the problem of having something new and nowhere to store it.</p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;"><strong>They don't forget to label </strong></p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;">“Never put unlabelled cables in a drawer or box,” says Sharon Lowenheim, a certified professional organiser. You’ll have no idea what devices they belong to when you come across them later.</p> <p><strong>They don't make a mess in the pantry</strong></p> <p>If you buy in bulk, take the individual items out of the giant bag. “Never leave bulk items, such as protein bars and snack foods, in large packages,” advises Laura Leist, author of <em>Eliminate Chaos: The 10-Step Process to Organise Your Home &amp; Life</em>. She places often-used items into bins in the pantry for easy access.</p> <p><strong>They don't let the dishes linger</strong></p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;">One sure way to get your day off to a bad start is to wake up to a pile of dirty dishes in the morning, says Gayle Goddard, certified professional organiser.</p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;">Deal with the dishes before you go to bed, because “a spotless sink sets the tone for your house – and your day,” she says.</p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;"><strong>They don't keep out of date things</strong></p> <p>Don’t keep things that are past their prime; it could be unsafe to use them.</p> <p>This includes expired food, expired home goods, like batteries, and expired personal care items, says John Trosko, founder of OrganizingLA. This goes for expired medications, too.</p> <p><strong>They don't skip the dividers</strong></p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;">Never toss things in a drawer without dividers. “By using dividers you’ll know what and how many you have,” says Kathi Burns, certified professional organiser of Add Space To Your Life.</p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;">“This also saves you from going overboard buying excess items you already own but cannot find.” The dividers don’t have to be fancy – upcycled shoe boxes will do the trick.</p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;"><em>Image credits: Getty Images</em></p> <p style="font-family: inherit; font-size: 16px; font-style: inherit;"><em>This article originally appeared on <a href="https://www.readersdigest.com.au/food-home-garden/home-tips/20-things-professional-organisers-would-never-do-in-their-own-homes?pages=1" target="_blank" rel="noopener">Reader's Digest</a>.</em></p> </div>

Home & Garden

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Ash Barty clinches first win since hanging up her racquet

<p dir="ltr">After hanging up her tennis racket, Ash Barty has picked up her golf clubs and gone on <a href="https://www.news.com.au/sport/tennis/ash-barty-wins-first-title-after-retiring-from-tennis/news-story/c89225a703fbd7298cdce929c90d768e" target="_blank" rel="noopener">to win</a> her first competition at a local golf tournament in Brisbane.</p> <p dir="ltr">The 25-year-old made the shocking announcement that she would be retiring from professional tennis after claiming her third grand slam title at the Australian Open earlier this year.</p> <p><span id="docs-internal-guid-8a9540b8-7fff-521a-b74e-98076bba2183"></span></p> <p dir="ltr">After sharing that it was time for her to pursue her other dreams, rumours have circulated about whether she would be returning to tennis or cricket, and her latest victory has confirmed which direction she’s heading in.</p> <blockquote class="twitter-tweet"> <p dir="ltr" lang="en">Next stop for <a href="https://twitter.com/ashbarty?ref_src=twsrc%5Etfw">@ashbarty</a>, <a href="https://twitter.com/WPGATour?ref_src=twsrc%5Etfw">@WPGATour</a> 🏌️‍♀️ <a href="https://t.co/2meSQG3jTj">https://t.co/2meSQG3jTj</a></p> <p>— Golf Australia ⛳️ (@GolfAust) <a href="https://twitter.com/GolfAust/status/1510760019763302402?ref_src=twsrc%5Etfw">April 3, 2022</a></p></blockquote> <p dir="ltr">Barty won the ladies competition at the Brookwater Golf and Country Club in the outskirts of Brisbane on Saturday, finishing ahead of four other competitors.</p> <p dir="ltr">Her victory secured her a $30 prize, an amount that pales in comparison to the total $31,920,112 she won during her tennis career.</p> <p dir="ltr">But it isn’t the first time she’s seen golfing success either, having stunned American golfing icon Tiger Woods at an exhibition event in 2020, the same year she won the Brookwater club’s women’s championship.</p> <p dir="ltr">Golfing has also been a huge part of her love life, after she met her now-fiance Garry Kissick at the Brookwater Golf and Country Club in 2016. </p> <p dir="ltr"><span id="docs-internal-guid-cac24b5e-7fff-75c8-d3bf-252b08b25a3d"></span></p> <p dir="ltr"><em>Image: news.com.au</em></p>

Beauty & Style

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“Hang in there my sweet”: Grant Denyer shares update on baby Sunday

<p dir="ltr">Grant Denyer has shared an emotional update about his youngest daughter Sunday, accompanied by a sweet photo of her and his wife Chezzi in hospital.</p> <p dir="ltr">“Oh my poor little bubba!” Denyer captioned the photo, shared to Instagram on Wednesday.</p> <p dir="ltr">“I’m so sorry to see you in this state.”</p> <p><span id="docs-internal-guid-8b691545-7fff-d19a-8c08-12e606b81dac"></span></p> <p dir="ltr">In the photo, Chezzi is masked-up and holding Sunday, who has a bandaged hand and is wearing a half-body cast extending from under her arms down to her ankles, with a nappy over the top.</p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/p/CbJo62sLkGD/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/CbJo62sLkGD/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by Grant Denyer (@grantdenyer)</a></p> </div> </blockquote> <p dir="ltr">“Sunday had a special procedure today in hospital to fix her severe hip dysplasia,” Denyer’s post continued.</p> <p dir="ltr">“The poor thing has to wear a half body cast for the next 12 weeks which will be so uncomfortable and immobilising for her, but will be worth it in the end.</p> <p dir="ltr">“Hang in there my sweet, you’ve already shown us how brave and bright you are.</p> <p dir="ltr">“Love Dad.”</p> <p dir="ltr">Hip dysplasia is one of the most common abnormalities in newborns, meaning that the hip bone isn’t in the right place in its socket and can move around, causing the hip to not develop correctly.</p> <p dir="ltr">If left untreated, it can cause the child to develop a ‘waddling walk’ and, as the child gets older, it can lead to osteoarthritis and other hip deformities.</p> <p dir="ltr">But, treatments for hip dysplasia are generally quite successful, with treatment options including splints, non-surgical movement of the bone, or the use of surgery to move the bone and a hip spica - a plaster covering the child from knee to waist - to hold the hip in place. </p> <p dir="ltr">Denyer’s update prompted a wave of well-wishes from fans and friends.</p> <p dir="ltr"><em>Dancing With The Stars</em> castmate Ricki Lee posted multiple heart emojis, while Peter Helliar commented, “Love &amp; strength to you all”, with a heart and fist-bump emoji.</p> <p dir="ltr">“Don’t you just wish you could take the pain for them!” Fabian Coulthard added.</p> <p dir="ltr">“Hope lil lady feels better soon!” journalist Jan Fran wrote.</p> <p dir="ltr">“Poor baby,” V8 Supercar driver David Reynolds commented.</p> <p dir="ltr">“Yeah it’s hard to watch mate,” Denyer replied back.</p> <p dir="ltr"><span id="docs-internal-guid-e0b8ad8a-7fff-e900-b54f-3866534fcc9c"></span></p> <p dir="ltr">Sunday has made quite a few appearances on Denyer’s social media accounts, including frequent videos of her making funny noises or doing something cute.</p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/p/Ca9F4-HDGj4/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/Ca9F4-HDGj4/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by Grant Denyer (@grantdenyer)</a></p> </div> </blockquote> <p dir="ltr">In a post made a week prior to the surgical photo, Denyer explained Sunday’s condition in more detail.</p> <p dir="ltr">“As a 1 (year old) she’s a bit of a late bloomer, but at least we now know it’s because of her recently diagnosed hip dysplasia,” Denyer captioned the post, which included a video of Sunday crawling.</p> <p dir="ltr">“In fact it’s so severe her hip really isn’t even in its joint. She’s had a dislocated hip since birth. Which makes this even more special.</p> <p dir="ltr">“Sunday is going in for an operation next week to correct it, then it’s 6-12 weeks in a half body plaster cast. Which will be torture for the poor thing. We’re taking away her mobility just as she’s discovered it.”</p> <p dir="ltr">Denyer went on to describe how he found it “devastating” but knew it was necessary, as “she’ll be much more comfortable when she’s healed”.</p> <p dir="ltr">“She’s the happiest little soul… can’t believe she’s been so bright with such a huge issue for her little body. </p> <p dir="ltr">“Love you bubba xox.”</p> <p dir="ltr"><span id="docs-internal-guid-d357dcf9-7fff-05ab-8f48-3eb3ffdb78f1"></span></p> <p dir="ltr"><em>Image: @grantdenyer (Instagram)</em></p>

Family & Pets

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Hanging out for a cruise? You’re not alone

<p dir="ltr">It feels like a lifetime ago when we were actually able to book cruises for a relaxing getaway.</p> <p dir="ltr">Thanks to Covid, that all stopped about two years ago to help stop the spread of the infectious disease.</p> <p dir="ltr">And let's not forget about the <em>Ruby Princess</em> fiasco…but we won’t go there. </p> <p dir="ltr">The ban on foreign cruises in and around Australian waters was extended until April 17, and cruise ship owners are hoping they can hit the waters once again. </p> <p dir="ltr">Marguerite Fitzgerald, the newly appointed President of Carnival Australia and P&amp;O Cruises Australia believes a return to the seas is on the horizon. </p> <p dir="ltr">“Once the ban is lifted, we expect there will be a lot of excitement and demand, and we want to be ready for that,” she told <a href="https://cruisepassenger.com.au/news/well-be-back-better-than-ever-new-carnival-boss-vows-a-party-to-celebrate-the-return-of-ships/" target="_blank" rel="noopener">Cruise Passenger</a>.</p> <p dir="ltr">She predicts the cruise ban will be lifted by the middle of the year and is preparing a complete makeover of the ships following a grueling two-year break.</p> <p dir="ltr">“We are cancelled through to the end of May. It takes a while to ramp ships back up, when you think about having to bring crew over and suppliers have a lead time to be ready to supply the ships.  </p> <p dir="ltr">“So a middle of the year return, assuming we continue to make good progress, that's what we are aiming for.”</p> <p dir="ltr">Watch this sea (space).</p> <p dir="ltr"><em>Image: Carnival Australia </em></p>

Cruising

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How to organise your digital clutter

<p><strong>Getting your digital clutter under control </strong></p> <p><span>The days of bursting file cabinets and desks buried under paper may be behind us, but that doesn’t mean our 21st-century lives are any more organised. With wireless technology integrated into our daily routines, many of us have simply traded paper clutter for digital disarray. </span></p> <p><span>You might take it for granted, but it’s there: Your overflowing inbox, that mess of files on your desktop screen, and those alerts that your phone’s storage is at capacity. </span></p> <p><span>The shift from working in the office to remotely from home during the pandemic has blurred the division of personal and business files even further, making organisation that much more of a challenge. </span></p> <p><span>“When one of the digital areas of our life is getting full, it can feel overwhelming,” says productivity coach Clare Kumar. Here’s a step-by-step guide to getting that digital clutter under control.</span></p> <p><strong>Set aside time for a digital clean-up</strong></p> <p>Don’t expect to clean up your digital clutter at the end of a workday when you’re already feeling fatigued. It’s best to schedule this task for a day that you’ll have the time and energy to complete it, just as you might set aside a day for spring-cleaning your house.</p> <p>“As with any organising project, it takes some mental energy, strategic thinking and planning,” says Kumar. It’s also important to tune into how satisfied you feel after doing a bit organising – that will motivate you to keep going.</p> <p>If you find that a periodic mass clean-up of your devices is way too overwhelming, figure out what frequency works for you. Like putting your clothes away at the end of the day, it might feel easier to delete unwanted photos right after you take them.</p> <p>Expert tip: Think about organising your digital clutter from a legacy point of view. Your next of kin needs to be aware of what you own – passwords, finances, legal documents – and where these files are located in case of an emergency.</p> <p><strong>Establish priorities for what you want to keep - or delete </strong></p> <p>According to Kumar, the first thing to do when you’re setting out to organise all your files, whether they’re online banking statements or videos from your last holiday, is to think about what’s important to you.</p> <p>In the same way that you would sort through physical clutter in a room – think junk drawers, old magazines, day-old dishes – imagine it’s your spam emails and outdated documents that are taking up precious space in your digital environment.</p> <p>“You do want to be intentional about this because it’s quite abstract,” she says. The key questions to ask yourself are: What files do you want to keep and how do you want to use them?</p> <p>For example, if your passion is photography, you’ll want to make sure that you have enough room on your devices to store photos, and an organisational strategy to find them again.</p> <p>Expert tip: Start by dividing all the files across your devices that you want to organise into broad categories like photos, work and taxes.</p> <p><strong>Choose the right storage option</strong></p> <p>Chances are, you’ve received a warning from at least one of your smart devices that you’re dangerously close to reaching your storage limit. Luckily, there are a number of different digital storage options you can tap to transfer those files from your device.</p> <p>These options can be divided into two broad categories: physical storage devices (like USB flash drives or external hard drives) that plug into your device, and cloud-based storage (like Dropbox and Microsoft OneDrive) that are accessed online and store your files on a remote server. When might you choose one over the other?</p> <p>Well, it depends on what types of files you’re storing, how large they are and how you want to access them in the future. For example, if you’re storing digital photo files you’d like to share with family members, a cloud-based storage would be better because it allows multiple users shared access to the same documents.</p> <p>While it might be tempting to save all your files into a single location, Kumar notes that there’s nothing wrong with using several options – provided they make not only storage but also retrieval as effortless as possible.</p> <p>“My iPhone is backed up to iCloud because that’s natural in that environment, and I use Google Drive because my Gmail’s backed up within that,” she says.</p> <p>Expert tip: Don’t forget to factor in legal requirements for work-related files that might need to be held in more secure storage.</p> <p><strong>Create an organising system that makes sense to you</strong></p> <p>It’s certainly easier in the moment to leave digital files with their automatically-generated file names, but being more deliberate with your labelling pays off in the long run. If you’re looking for a cherished family photo from a few holidays back, you’ll have an easier time finding it under the file name “family-holiday-fiji-july-2019.jpg” versus “10077892.jpg.”</p> <p>“The sole purpose of organisation is to help you find it later,” says Kumar. “You’re paying yourself forward whenever you create a file name that is going to be easy to find.”</p> <p>There are two aspects to this – how you find things and the way that you name things. File hierarchies can become complex and maze-like the more levels you add, so it’s best to keep things as simple as possible. For example, nesting your photo in the folders “Photos  – &gt; 2021  – &gt; March” will make them a breeze to track down later.</p> <p>If you’re a more visual person, apply that to your organising strategy. Love downloading apps on your phone but not how they clutter the home screen? Group them together by colour.</p> <p>“Put only as much structure as you need, and not more,” advises Kumar. The same rule applies to naming files – make it as easy as possible for your brain.</p> <p>Expert tip: When naming files, start with the date and then topic like “yyyy-mm-dd-taxes.” That will allow you to sort files chronologically so you can always see the oldest or the most recent.</p> <p><strong>Take advantage of organising apps</strong></p> <p>There are plenty of different apps on the market that are designed to help with digital decluttering. For those who want to get their inbox and email subscriptions under control, Kumar recommends Unroll.Me for your smartphone.</p> <p>The tool allows you to easily unsubscribe from unwanted emails or combine your favourite subscriptions into a single email. If you find yourself keeping multiple tabs open day after day, the browser extension OneTab consolidates them into a single list to save your device’s memory (and your time).</p> <p>To scrub your social media accounts of old – and possibly embarrassing – posts, you can often delete or archive within the app.</p> <p>Expert tip: If you’ve hit an all-time high number of emails in your inbox, it might be time for a clean sweep. “I highly recommend saving emails that really matter from a sentimental or a business documentation point of view, and then you can do mass delete by time,” says Kumar.</p> <p><strong>Schedule regular decluttering in your routine</strong></p> <p>Kumar recommends checking in on all your devices and files on a quarterly basis. At the minimum, do a yearly audit of the storage you’re using. You could be missing out on a new app that’s more efficient or realise that your storage solution is outdated (or even full).</p> <p>If you still have some old documents on outdated technology like floppy disks, it might be time to think about transferring them to a more reliable supported location before they’re permanently lost. You can still copy data over to a modern computer using an external or internal floppy drive, but technology may have evolved to a point where certain old file formats can no longer be read.</p> <p>“There’s a window when the services are fairly affordable to convert those things and it’s worthwhile jumping on before it becomes a really exclusive and expensive service,” says Kumar.</p> <p>Expert tip: Kumar recommends reading <em>The Organised Mind: Thinking Straight in the Age of Information Overload </em>by Daniel J. Levitin for a neuroscientist’s take on how to navigate all the data we consume.</p> <p><em>Image credits: Getty Images</em></p> <p><em>This article originally appeared on <a href="https://www.readersdigest.com.au/true-stories-lifestyle/science-technology/how-to-organise-your-digital-clutter">Reader's Digest</a>.</em></p>

Technology

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Instantly organise your medicine cabinet in a few simple steps

<p><strong>Bathroom organisation hacks</strong></p> <p>Closets, drawers, kitchen cabinets: your home organisation project might focus on these big basics – but, especially considering the times we’re in, your medicine cabinet is a smaller nook-and-cranny that deserves to be meticulously on-point these days.</p> <p>With advice from an infectious disease doctor and a professional organiser, we’ve got your step-by-step medicine cabinet makeover. This organisation process will empower you with streamlined mornings, immune support, and Covid-preventive essentials – and for those unpleasant occasions that creep up, like the common sniffles or sleepless nights.</p> <p>Reset your bathroom game by following this plan that’s loaded with pro tips.</p> <p><strong>Clean and sanitise</strong></p> <p>A good wipedown with warm water and a rag will get off visible goo… but it’s important to follow it up by sanitising every surface, inside and out, advises Dr Margaret Khoury, an infectious disease specialist. Keep in mind that the warm, moist environment of the bathroom is germ heaven, and pathogens can even grow on soap and other hygiene products. Yeah, ew.</p> <p>Pick a product that kills viruses, bacteria and fungi, and follow the directions on the label. Antibacterial products don’t work against viruses, and even cleaners that claim to kill most germs can miss COVID-19. So when choosing cleaning products, like wipes or sprays, go with a<span> </span><a href="https://www.tga.gov.au/disinfectants-use-against-covid-19-artg-legal-supply-australia">TGA-registered disinfectant</a>.</p> <p>Be sure to take out everything (yes, every single thing – bottles, makeup containers and the shelves they sat on) and wipe all of it down. Don’t forget to clean the knob or handle! Think of every surface fingers touch, and go there with that cleaner.</p> <p><strong>Toss like a boss</strong></p> <p>An easy next step is to throw away any expired over-the-counter meds and dried-out makeup. (That beloved eye shadow compact you’ve used since university? Zero judgment – but it’s time to throw it out, stat.)</p> <p>Toss used-up, broken, or non-functional items. It’s OK to purge ruthlessly – you have limited space there, so only necessary items can stay. “If you don’t love it or use it, lose it,” says Rachel Rosenthal, a professional organiser.</p> <p><strong>Supplies to fight COVID-19</strong></p> <p>Got a supply of at-home rapid Covid test kits? Bonus points for being proactive! Don’t store them in your medicine cabinet, nor in your bathroom at all. The CDC recommends storing self-administered Covid tests in their unopened box in a cool, dry place. Improper storage or exposure to heat or moisture can make the test malfunction.</p> <p>Help prevent Covid-19 by stocking up on alcohol prep pads or a fresh bottle of rubbing alcohol and cotton pads. Then, keep the whole house healthier by using these regularly to clean high-touch surfaces like kitchen cabinet knobs, your microwave’s buttons, door knobs around the house, your phone and keyboard, keys and more.</p> <p><strong>Prioritise your shelves</strong></p> <p>Ready to sort out what goes where? Rosenthal says you should start by assigning each category its own shelf and try to keep all the items in that group together within that designated space. You may want to label each shelf with a piece of tape or a sticky note to help you and your family put things away properly going forward.</p> <p>Keep the items you use every day in easy reach on one of the lowermost shelves. If you’re not using an item at least once a week, move it to a longer-term storage space.</p> <p>Have kiddos? Rosenthal suggests: “If you have little ones, dedicate the bottom shelf to keep their items where they can easily reach them and grab what they need.”</p> <p><strong>Safety first</strong></p> <p>The medicine cabinet is a common place to put medications, sharp objects like razors and needles and toxic cleaners, so safety should be a top consideration in your organisation, says Dr Khoury. If you have children that use the medicine cabinet, this is the perfect time to take inventory and remove all unsafe items and put them well out of their reach. (Don’t forget: Kids will climb onto benchtops!)</p> <p>Put sharp objects in closed containers so you don’t accidentally hurt yourself. Toxic cleaners should be stored in tightly sealed unbreakable containers, so even if they fall, they won’t break open and spill.</p> <p><strong>Move your meds to a smarter spot</strong></p> <p>Oh, the irony: Turns out, the medicine cabinet is actually one of the worst places to store prescription and over-the-counter drugs, says Gina Harper, PharmD, BCPS. “Moisture, temperature, oxygen and light – all things found in bathrooms – can degrade medications faster than normal,” this pharmacist explains.</p> <p>Unless the packaging indicates otherwise, most medicine should be stored at cool room temperature, in a dry, dark place, and in the original package… so, not in your bathroom. This is true for many skin care products, vitamins and supplements as well.</p> <p>Note: If you really want to keep your meds in your bathroom, consider buying a small medicine fridge for your counter. This allows you to control the temperature, humidity and exposure to light and air.</p> <p><strong>Do not toss expired prescription drugs</strong></p> <p>Throwing prescribed medications in the garbage can help someone searching for narcotics get their hands on them. Flushing them down the toilet? Also not a wise option – this can pollute the water supply. Your best bet is to take them to your local community pharmacy participating in the Return Unwanted Medicines (RUM) scheme.</p> <p>If for any reason you have to throw medicine away, it’s suggested you should “ruin” the drugs by mixing them with coffee grounds or kitty litter in a sealed plastic bag.</p> <p><strong>Store big items first</strong></p> <p>Ideally, your cabinet has adjustable shelves to allow your tallest or bulkiest essentials to fit within easy reach, like toothbrushes, toothpaste tubes, or large ointment bottles. Then you can see just how much space you have to work with for the rest of your stuff.</p> <p>If something takes up too much room and it’s not an item you access daily, it might be better stored in a cupboard elsewhere.</p> <p><strong>Next, insert your lesser-used items</strong></p> <p>Prioritise by setting the things you use the most toward the front of your medicine cabinet, on the shelves that are the easiest to see and access, says Rosenthal.</p> <p>Place lesser-used items in the back or corners. If you’re not using an item at least once a week, move it to a longer-term storage space, like a cupboard or a box under your sink.</p> <p>Employ this system for the remainder of your items, discerning how prominently and accessibly each one should be placed based on how often you use it. Rosenthal says just remember: Your goal is to keep it safe, clean, and functional.</p> <p><strong>Don't lose loose items</strong></p> <p><span>Stray cotton buds or lip balm tubes adding to the clutter? Put them in a clear glass container. They’ll fit the vertical space better, and you’ll be able to see exactly what’s inside.</span></p> <p><strong>Try magnetic strips for metal trinkets</strong></p> <p><span>What do nail clippers, tweezers and hair clips have in common? They all stick to magnets! Put a magnetic strip on the back of the cabinet door or behind the shelves, and never think twice about where those small tools might be hiding.</span></p> <p><strong>Don't ignore the door</strong></p> <p><span>Your cabinet door is prime storage real estate that often goes untouched, but there are a number of ways you can customise it for your storage needs. Stick on hooks to hold small scissors or plastic pockets to hold makeup supplies, for example. There also are a number of DIY storage solutions that help you use hidden nooks around your shower, sink, and cabinets too.</span></p> <p><strong>Watch what rolls</strong></p> <p><span>Nothing sticks a landing squarely on the foot like a runaway rolling object the second the cabinet door opens. Invest in some mini shelves (also called vertical risers) to keep objects in place and maximise your storage space.</span></p> <p><strong>Label, label, label</strong></p> <p>Small bins are perfect for makeup and toiletries, but not all of them are see-through. Create your own colourful labels to stay organised in style. These easy tricks will also instantly organise other small areas of your home.</p> <p>One tip? Forget Instagram – make a real-life plan. “Getting organised does not mean that you have to invent a complex colour-coded system or invest in a million matching bins,” Rosenthal says. “The goal is to create a place for everything in a way that complements how your life operates.”</p> <p>For instance, if you normally toss your toothbrush in the bottom of the medicine cabinet, add a small open box there to keep it contained with the toothpaste and floss. You’re not going to magically transform your movements throughout the day – so plan for what you actually do, not what you wish you’d do (or what someone on social media claims to do), she says.</p> <p>Gotta love real talk.</p> <p><em><span style="font-weight: 400;">Written by Claire Nowak and Charlotte Hilton Anderson. This article first appeared in </span><a rel="noopener" href="https://www.readersdigest.com.au/food-home-garden/home-tips/instantly-organise-your-medicine-cabinet-in-a-few-simple-steps" target="_blank"><span style="font-weight: 400;">Reader’s Digest</span></a><span style="font-weight: 400;">. For more of what you love from the world’s best-loved magazine, </span><a rel="noopener" href="http://readersdigest.innovations.com.au/c/readersdigestemailsubscribe?utm_source=over60&amp;utm_medium=articles&amp;utm_campaign=RDSUB&amp;keycode=WRA87V" target="_blank"><span style="font-weight: 400;">here’s our best subscription offer.</span></a></em></p> <p><em><span style="font-weight: 400;">Image: Getty Images</span></em></p> <p><img style="width: 100px !important; height: 100px !important;" src="https://oversixtydev.blob.core.windows.net/media/7820640/1.png" alt="" data-udi="umb://media/f30947086c8e47b89cb076eb5bb9b3e2" /></p>

Home & Garden

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Meet the DIY blogger who thrives on aesthetically-pleasing organisation

<p><span style="font-weight: 400;">When it comes to home organisation, Adelaide blogger Iryna Federico has taken it to the next level.</span></p> <p><span style="font-weight: 400;">The blogger has become known for her pastel aesthetics after her dreamy, candy-shop inspired pantry went viral online.</span></p> <p><span style="font-weight: 400;">The pantry took her two years to finish, and she even began designing the space “before the builder even broke ground” on the house.</span></p> <p><img style="width: 500px; height:281.25px;" src="https://oversixtydev.blob.core.windows.net/media/7845538/diy-blog1.jpg" alt="" data-udi="umb://media/082be73b36934ad1b0ed316145c36db2" /></p> <p><em><span style="font-weight: 400;">Image: @fromgreatbeginnings / Instagram</span></em></p> <p><span style="font-weight: 400;">“I had our builder remove any shelving and ended up with a blank room. I then found a local cabinet maker here in Adelaide who brought my design to life,” she told </span><em><a rel="noopener" href="https://www.bhg.com.au/this-bloggers-pantry-is-next-level-amazing?category=news" target="_blank"><span style="font-weight: 400;">Better Homes and Gardens</span></a></em><span style="font-weight: 400;">.</span></p> <p><span style="font-weight: 400;">She then filled the space with various containers and baskets that hold everything from baking ingredients to packets of food.</span></p> <p><span style="font-weight: 400;">“I am a firm believer in using big baskets to organise my space,” she said.</span></p> <p><span style="font-weight: 400;">“They’re nice and deep which means I can hide all the ugly and messy packaging of items like chips and biscuits, and the space always looks tidy.”</span></p> <p><img style="width: 500px; height:281.25px;" src="https://oversixtydev.blob.core.windows.net/media/7845539/diy-blog2.jpg" alt="" data-udi="umb://media/fb88810b7a4c40c1a1303b163262bd97" /></p> <p><em><span style="font-weight: 400;">Inside Iryna’s garage. Image: @fromgreatbeginnings / Instagram</span></em></p> <p><span style="font-weight: 400;">Since then, Iryna has given her followers a look inside her incredibly organised freezer, her two children’s wardrobes, laundry, and her garage.</span></p> <p><span style="font-weight: 400;">Though her spaces appear luxe and incredibly stylish, Iryna picks up most of her storage gear from Kmart, Target and Ikea.</span></p> <p><span style="font-weight: 400;">“I love Kmart for all their little organisation tools that make a nice addition to any space, in particular their three-tier shelves. They lift items from the back and make them easily reachable,” she said.</span></p> <p><span style="font-weight: 400;">In her pantry, Iryna’s one pricey indulgence has been on Oxo containers.</span></p> <p><span style="font-weight: 400;">“I love them because they are BPA free and completely clear - they seal really well and are very easy to clean,” she said.</span></p> <p><span style="font-weight: 400;">“Being fairly pricey individually, I bought mine in bulk sets from Costco and did a bunch of 50 cent surveys to be able to justify the cost to myself.”</span></p> <p><span style="font-weight: 400;">But so far, her best purchase has been on Ikea’s $5 spice racks.</span></p> <p><span style="font-weight: 400;">“I painted those pink and added my cook books and cooking utensils and it really brought the whole space together,” she added.</span></p> <p><img style="width: 500px; height:281.25px;" src="https://oversixtydev.blob.core.windows.net/media/7845540/diy-blog3.jpg" alt="" data-udi="umb://media/b9b826d22cbe4301b0a7de70901775fd" /></p> <p><em><span style="font-weight: 400;">Image: @fromgreatbeginnings / Instagram</span></em></p> <p><span style="font-weight: 400;">Since starting her Instagram account in June 2016, Iryna has amassed a following of more than 140,000 people.</span></p> <p><span style="font-weight: 400;">Unlike other bloggers who have pursued social media as a career, Iryna also has a day job as a business development manager.</span></p> <p><span style="font-weight: 400;">“I’m a business development coordinator at an aerospace engineering company - nothing at allllll to do with organisation,” she wrote on Instagram.</span></p> <p><span style="font-weight: 400;">“It’s purely just a side hobby :)”. </span></p> <p><em><span style="font-weight: 400;">Image: @fromgreatbeginnings / Instagram</span></em></p>

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