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"Never been seen before": Fergie reveals new details from 9/11 near miss

<p>Sarah Ferguson, affectionately known as Fergie, has taken to Instagram overnight to share new details of her 9/11 near miss. </p> <p>24 years on, the Duchess of York, who has previously revealed that she was meant to be in the World Trade Centre's North Tower when the plane struck the building, has shared more details of the day.</p> <p>Fergie recalled how her friend, billionaire businessman Howard Lutnick, gave her an office on the 101st floor of the World Trade Centre at the time, for her charity Chances for Children. </p> <p>The charity's logo had a mascot called Little Red, which was eventually made into a doll for a child named PJ who survived the 1995 Oklahoma City Bombings.</p> <p>On the day of the 9/11 attacks Fergie was due to attend a meeting in the office, but was running late because of an earlier engagement, so she was still on route to the building when the terrorists struck. </p> <p>"I was driving in the car and I was late for work... and Little Red was found in the rubble," she said in the video. </p> <p>Fergie opened a box to reveal her own Little Red doll that survived the attacks. While she has previously talked about the doll, this is the first time she revealed what it looked like. </p> <p>"A fireman picked her up, carried her out, like the fireman that picked up PJ all those years ago in the Oklahoma City Bombing," she continued. </p> <p>"And CNN filmed it and said, 'Look, a child's doll.' And Larry King said, 'That's no child's doll. That's Fergie's Little Red' and she stands for children's rights all over the world and she's a sign of hope for children.</p> <p>"What no one has ever seen before and I would like to share this with you is the actual doll that survived in 9/11.</p> <p>"So here, I have it at home. Normally I talk about Little Red and here is the actual doll that survived.</p> <p>"You can see the dust from the building — that's never been seen before.</p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-permalink="https://www.instagram.com/reel/C_xjdvMKSCn/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/reel/C_xjdvMKSCn/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by Sarah Ferguson (Fergie) (@sarahferguson15)</a></p> </div> </blockquote> <p>"And I hope Little Red will be talked about all over the world because she's just a very strong, stoic little person."</p> <p>She also shared that on the day, Little Red "sat on her desk overlooking Manhattan on that fateful day when the towers came down."</p> <p>"She came down through the rubble and landed fully intact," she wrote.</p> <p>"Little Red was carried out of the rubble in the fireman's hat exactly as PJ, a child burn victim, was carried years earlier in the Oklahoma City bombing, where the doll was first inspired to bring hope during difficult times and raise money for aid.</p> <p>"Little Red now sits in the 9/11 memorial museum and serves as a reminder of hope within the darkness. We will #neverforget," she continued before encouraging her followers to donate to the Cantor Relief Fund, to support families affected by disaster. </p> <p><em>Images: Instagram</em></p> <p> </p>

Caring

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11-year-old Australian girl identified as London stabbing victim

<p>The Department of Foreign Affairs and Trade (DFAT) has confirmed that the 11-year-old girl stabbed in Leicester Square in London on Monday is Australian.</p> <p>“Owing to our privacy obligations we cannot provide further comment,” a DFAT spokesperson said.</p> <p>The girl's mother, 34, was initially believed to have also been hurt, but UK police have confirmed that blood from her daughter's injuries had been mistaken for injuries of her own. </p> <p>The young girl was taken to hospital with serious but not life threatening injuries to the face, shoulder, wrist and neck area, and will require plastic surgery for the injuries she sustained. </p> <p>The DFAT are providing consular assistance to the pair reportedly from NSW, according to the <em>ABC</em>. </p> <p>A 32-year-old man, Ioan Pintaru, was arrested and appeared in court on Tuesday charged with the attempted murder. </p> <p>The girl and her mother were visiting the busy tourist area at the time of the random attack. </p> <p>Pintaru is a Romanian citizen with no fixed address, and spoke through a translator during the court hearing. </p> <p>Prosecutor David Burns told the court: "the defendant has approached the 11-year-old girl, placed her into a headlock and he has then stabbed her eight times to the body." </p> <p>Pintaru was detained by members of the public and allegedly found with a steak knife. </p> <p>Abdullah, a security who was working nearby during the random attack said he “heard a scream” before tackling the alleged offender to the ground.</p> <p>“I just saw a kid getting stabbed and I just tried to save her. It’s my duty to just save them,” he told the <em>Press Association</em>.</p> <p>“I jumped on him, held the hand in which he was [carrying] a knife, and just put him down on the floor and just held him and took the knife away from him.”</p> <p>He performed CPR on the child before emergency services arrived at the scene. </p> <p>Police have said that Pintaru did not know the girl or her mother and do not believe the stabbing was terror-related. </p> <p>Pintaru was remanded in custody and is due to appear in court again on September 10. </p> <p><em>Images: 9News</em></p>

Caring

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Man arrested over horror crash that left 11-year-old orphaned

<p>A British man has been arrested over a horror crash that left an 11-year-old girl orphaned. </p> <p>Shannen Morgan and Shane Roller have died alongside their two young daughters Rubie, 9, and Lillie, four, when their car collided with a motorbike as the family were travelling home from a walk on Sunday. </p> <p>Christopher Barton, 56, and his wife Janine, 48, who were on the motorbike were also both killed.</p> <p>The couple's son, Lewis, 21 has now been left without his parents, along with Shane and Shannen's 11-year-old daughter Poppie. </p> <p>Shocking pictures taken after the horror crash between Barnsley and Wakefield in northern England, showed the burnt out wreckage of the family's car, who were all declared dead at the scene. </p> <p>Police have confirmed a man has been arrested on suspicion of causing death by dangerous driving, according to <em>The Sun</em>. </p> <p>Poppie managed to escape the tragic accident because she had gone to a friend's house for dinner, and Lewis was on holiday in Thailand when he found out about his parents death. </p> <p>The 11-year-old was being looked after by family friend, Paul Hepple, at the time, and he said that they were just tucking into a roast dinner when the phone rang with the devastating news. </p> <p>“Her mum actually contacted us and asked if we could watch her because she didn’t want to go on the walk that they went on,” he told <em>Mail Online</em>.</p> <p>“She was with our daughter having fun. And on their way home, that’s when the accident happened.</p> <p>“We were having Sunday dinner as a family, and Poppie's aunty was with us and obviously, Poppie was as well. And then she got a phone call and she ended up leaving really quickly to go and see what happened.”</p> <p>Hepple, has set up a <a href="https://www.gofundme.com/f/support-for-poppie" target="_blank" rel="noopener">GoFundMe</a> page for Poppie and has raised almost £380,000 (about $745,000 Australian dollars) to put towards her education, emotional support and future care. </p> <p>The family friend has described Poppie as a “bright and resilient young girl” who has turned to Taylor Swift’s music to find comfort after she “lost her whole world in an instant”.</p> <p>“Despite her unimaginable loss, she shows incredible strength every day,” he wrote on the fundraiser.</p> <p>“Poppie now faces an uncertain future. With her immediate family gone, she needs support to ensure she has a stable, loving environment where she can heal and grow.”</p> <p>Shannen and Shane's devastated friends and family have shared their tributes on social media, vowing to look after Poppie. </p> <p>Shane’s brother Callum said he was “lost for words”, adding: “I’m absolutely heartbroken. I’m gonna miss all of you! You all had a heart of gold. My heart is ripped into a million pieces!”</p> <p>Shannen's friend Chelsea Element wrote: “You are and always will be one of my closest friends.</p> <p>“There are no words to describe the utter loss this has created for family/friends and the community around us. I hope you’re at peace Shannen Morgan and Shane Roller, with your beautiful girls.</p> <p>“Everyone will always look after Poppie, she will never want for anything she has the love of everyone.”</p> <p>Her cousin Beth Brittain said: “My heart just hurts my brain won’t accept what’s happened.</p> <p>“Shannen you were always my extra sister not just my cousin, we grew together. I just can’t speak. No words. Sleep tight my little Roller family your memory will live on for eternity.”</p> <p>Christopher and Janine’s son Lewis, is believed to have flown home immediately after finding out about his parents death. </p> <p>The couple had recently celebrated their 25th wedding anniversary, according to West Yorkshire Police, and they were just 20 minutes from home when the devastating accident occurred. </p> <p>In a tribute released through the police, the couple were described by their son as “a loving, caring mum and dad who always put me before everything else”.</p> <p>Superintendent Alan Travis of Wakefield District Police has urged anyone who has dashcam, doorbell or CCTV footage of the car to contact them and assist with their investigation. </p> <p>They have also issued a public plea for anyone who saw a grey coloured Porsche 911 at the time of the crash to come forward. </p> <p>“This is an absolutely tragic incident which has resulted in the loss of six lives," the Superintendent said. </p> <p>“Our thoughts go out to the families of those who have died who we are working with to provide support at this time.”</p> <p><em>Images: news.com.au</em></p> <p> </p>

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Daughter stunned by little-known iPhone feature after father's sudden death

<p>Queensland woman Carrie Payne was unable to access her father's phone after he died unexpectedly last month due to Apple's policy. </p> <p>The policy is that devices locked with a passcode and therefore protected by passcode encryption, cannot be accessed without erasing the contents on the device. </p> <p>Apple has refused to create software to hack into the iPhone for security reasons, and for grieving families who don't have access to their loved one's phones, this could mean that hundreds of photos and memories could be lost. </p> <p>After losing her father unexpectedly from intracranial haemorrhage, Payne did not have access to his phone, which made it difficult for her to contact his friends and colleagues to inform them of his death. </p> <p>“We also then couldn’t use any of the family photos he may have had on there in his funeral service,” she said.</p> <p>“In the end, we are at peace with things now and haven’t pursued anything. We may still investigate this once we have all the legal documents to confirm his passing/the terms of his estate, but we are weighing this up with his right to privacy in death. The immediacy of needing access has gone, so we are instead focusing on remembering him.”</p> <p>While she has tried almost everything to gain access to the phone, she has had no luck, and now she wants to prevent the same thing from happening to someone else. </p> <p>Payne, an estate planning lawyer, shared the little-known iPhone feature, called a Legacy Contact. </p> <p>This can be set for your Apple ID on an iPhone (starting from iOS 15.2), iPad (iPadOS 15.2) and Mac (macOS 12.1). </p> <p>The Legacy Contact gets access to data stored in your Apple account after your death including  iCloud photos, contacts, calendars, messages, mail, voice memos, notes, files stored in iCloud drive, apps you have downloaded and device backups.</p> <p>But, data like payment information and passwords remain off limits. </p> <p>To add a Legacy Contact on your iPhone or iPad, you go to settings, tap your name, tap sign-in &amp; security, and then tap legacy contact.</p> <p>On a Mac, click the Apple menu, then system settings, then Apple ID, then sign-in &amp; security, and legacy contact.</p> <p>After your death, your Legacy Contact will need the access key that you generate when you choose them as your contact and your death certificate.</p> <p>The Legacy Contact will have access to your data for three years from when the first legacy account request has been approved. </p> <p>In Australia, next of kin can request access to an account with the right legal documentation if they don't have a Legacy Contact access key. </p> <p><em>Images: Carrie Payne</em></p>

Technology

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11 beauty trends that should have never happened

<p><strong>Avoid these beauty buzzkills at all costs</strong></p> <p>Recent years have seen particularly vibrant, eccentric and unpredictable movements in the beauty sphere. Don’t get us wrong; beauty is an aesthetic concept that is indeed subjective to the eye of the beholder, but some of these recent trends aren’t as appealing as you might think.</p> <p>While you’re recovering from the traumatic fashion trends embedded in our history, take comfort in knowing that just about every decade has encountered questionable decisions – whether that be sartorial or cosmetic. If the thought of sporting orange Crocs and popcorn shirts makes you cringe, consider discarding these unflattering beauty trends as well.</p> <p>As proven peeves for guys, makeup artists and job employers alike, these 11 beauty trends actually do the opposite of their intended purpose.</p> <p><strong>Overly sticky lip gloss</strong></p> <p>We all love to sport a glossy pout, but when your lips are so sticky that they begin to look like you doused your mouth in maple syrup, that’s a problem. Wearing it outside especially doesn’t help; nobody likes spending the day with sticky, raspberry pink-streaked strands. Not surprisingly, men aren’t fans of it either; surveys have found that the majority of men vote against women donning it on a dinner date.</p> <p>Not only does it diminish the whole effortless, woke-up-like-this impression you’re trying to pull off, but nobody wants to make out with super glue. Instead, try opting for long-lasting lip tints that moisturise with a subtle sheen.</p> <p><strong>Extensive self-tanner</strong></p> <p>Unless you’re naturally blessed with the wondrous genes of a luminous rose gold complexion, the rest of us mere mortals have been turning to self-tanners to bestow that subtle bronze glow.</p> <p>This doesn’t come with no strings attached however; not only can it ruin that expensive white cashmere sweater you just bought, one coat too many and you’ll begin to resemble a baked pastry. Instead of that “fresh-out-of-the-oven” look, try a tinted moisturiser instead.</p> <p><strong>Stiff hair </strong></p> <p>Applying too much hairspray can make your locks crunchier than a forest floor during September. Instead of spritzing half a bottle of hairspray on your poor scalp, keep it minimal or natural.</p> <p><strong>Hair add-ins </strong></p> <p>While synthetic clip-ons can be cute on a kid or at Coachella, feathers, extensions, and bells on a regular basis can come off rather childish.</p> <p>To prevent looking like a walking Christmas tree (and avoid making your hair look like an arts-and-crafts project), opt for dangling these trinkets on handbags or sporting them as jewellery instead.</p> <p><strong>Neon lips </strong></p> <p>While we’ve all seen the numerous images floating of (admittedly cool-looking) vibrant lipstick styles all over Pinterest, we’re still left scratching our heads as to what public setting one can don a neon green pout.</p> <p>Sporting electrifying colours too drastically divergent from your natural lip colour may make yourself come off as unprofessional and overly aggressive, so it’s best to stay away from the popping lips if you’re attending a job interview.</p> <p><strong>Wet hair look</strong></p> <p>Makeup artists worldwide have predicted this to be the major hair trend of the year. With celebrities like Rosie Huntington-Whiteley and Kim Kardashian West donning it on red carpets and said to have been inspired from Calvin Klein’s campaigns in the ‘90s, it has caught major spotlight everywhere.</p> <p>Although the tousled, wet hair look may look nice on the beachside, having a twist with too much slick on the streets may just come across as greasy, unwashed hair.</p> <p><strong>Colour-blocked makeup </strong></p> <p>Colour-blocking on clothing is undeniably chic, but colour-blocked makeup can make your face appear much too angular, and not in a good way. If you want to avoid looking like a makeup novice, don’t neglect the blending brush.</p> <p><strong>Hangover makeup</strong></p> <p>You know those mornings after a particularly rough night out, and you awaken to the sight of a bloated, saggy face?  Well, now there’s a makeup trend striving for just that. A new trend known as “hangover beauty,” this look praises “aegyo-sal” (translated into “charming fat”), striving to highlight the puffiness under one’s eyes.</p> <p>To achieve the look, one has to line the bags underneath the eye and add blush above the cheekbones before blending them together into a reddish hue. This one’s pretty straightforward: don’t try to enhance what the rest of society usually tries to cover up.</p> <p>While having your eyes appear puffy and red-rimmed may have been an intentional choice for you, chances are people are just going to wonder how much sleep you got last night.</p> <p><strong>Furry nails</strong></p> <p>Ever since Jan Arnold, renown co-founder of CND nail polish, showcased furry nails on the runway, people have been plastering actual faux fur on their nails. Several obvious questions arise to the impracticality factor of this trend (how do you even eat or wash your hands with those?), but this nail art might be stretching it a tad too far, even for nail aficionados.</p> <p>You don’t want someone holding your hand to feel like he’s on a date with Sasquatch, so stick with the gel and acrylic for first impressions.</p> <p><strong>Stark ombre hair </strong></p> <p>Don’t get us wrong; we love ombre for many reasons – when done right. The biggest advice you could take for this is to seriously invest in a reputable hair stylist, or else your hair may just end up looking like you are in desperate need of a root touch-up.</p> <p>Never go cheap with ombre, and make sure your colour transition is gradual as opposed to stark.</p> <p><strong>Bleached brows</strong></p> <p>We have Cara Delevingne to thank for sparking the brow obsession; the pencil-thin arches reminiscent of the ’90s have officially been eliminated for thicker, fuller brows. But if you thought microblading was a bold move, think again.</p> <p>Stars like Katy Perry, Kendall Jenner and Rita Ora have all plunged into the peroxide party, inciting an entire movement of people grabbing the bleach to make their arches completely invisible. While that’s fine and all – if you’re into that sort of thing – fuller brows are proven to make you look younger.</p> <p><em>Image credits: Getty Images </em></p> <p><em>This article was originally published on <a href="https://www.readersdigest.com.au/healthsmart/beauty/11-beauty-trends-that-should-have-never-happened?pages=1" target="_blank" rel="noopener">Reader's Digest</a>. </em></p>

Beauty & Style

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9/11 victim’s remains identified nearly 23 years after terror attack

<p dir="ltr">Almost 23 years on from the deadly attacks on the World Trade Centre in New York, a victim’s remains have been identified. </p> <p dir="ltr">John Ballantine Niven, 44, was an executive at Aon Risk Services, an insurance firm on the 105th floor of Tower Two of the Trade Centre complex in September 2001. </p> <p dir="ltr">Niven is the 1,650th victim identified from the deadliest act of terrorism on American soil, when hijackers crashed planes into the Twin Towers, killing 2,753 people on September 11th. </p> <p dir="ltr">At the time of his death, he left behind a wife and an 18-month-old son, with his body remaining unidentified until now. </p> <p dir="ltr">“While the pain from the enormous losses on September 11th never leaves us, the possibility of new identifications can offer solace to the families of victims,” New York City Mayor Eric Adams said in a statement. </p> <p dir="ltr">“I’m grateful for the ongoing work from the Office of Chief Medical Examiner that honours the memory of John Ballantine Niven and all those we lost.”</p> <p dir="ltr">In recent years, the medical examiner’s office has been utilising modern advanced DNA technology to identify victims through their remains. </p> <p dir="ltr">“We will forever remember our heroes who perished on 9/11 and we appreciate the continuous efforts of forensic experts to help identify victims,” Oyster Bay Supervisor Joseph Saladino said in a separate statement. </p> <p dir="ltr">“We’re hopeful that this amazing advance in technology helps bring peace to Niven’s family and allows him to eternally rest in peace.”</p> <p dir="ltr">Roughly 40 percent of victims of the World Trade Centre attack have yet to have their remains identified, as few full bodies were recovered when the towers collapsed.</p> <p dir="ltr" style="line-height: 1.38; margin-top: 13pt; margin-bottom: 0pt;"><em>Image credits: Getty Images / legacy.com </em><span id="docs-internal-guid-d265186e-7fff-17e5-ac35-9495d9fb314a"></span></p>

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Take the pain out of toothache with these 11 home remedies

<p><strong>Toothache remedy: clove oil</strong></p> <p>Cloves are a traditional remedy for numbing nerves; the primary chemical compound of this spice is eugenol, a natural anaesthetic. Research has shown that, used topically, clove oil can be as effective against tooth pain as benzocaine.</p> <p>Put two drops of clove oil on a cotton ball and place it against the tooth itself until the pain recedes. In a pinch, use a bit of powdered clove or place a whole clove on the tooth. Chew the whole clove a little to release its oil and keep it in place up to half an hour or until the pain subsides.</p> <p><strong>Toothache remedy: cayenne paste</strong></p> <p>The main chemical component of cayenne – capsaicin – has been found to alter some of the mechanisms involved in pain. Mix powdered cayenne with enough water to make a paste.</p> <p>Roll a small ball of cotton into enough paste to saturate it, then place it on your tooth while avoiding your gums and tongue. Leave it until the pain fades – or as long as you can stand it (the concoction is likely to burn).</p> <p><strong>Toothache remedy: swish some salt water</strong></p> <p>A teaspoon of salt dissolved in a cup of boiling water makes an effective mouthwash, which will clean away irritating debris and help reduce swelling. Swish it around for about 30 seconds before spitting it out.</p> <p>Saltwater cleanses the area around the tooth and draws out some of the fluid that causes swelling, according to Professor Thomas Salinas. Repeat this treatment as often as needed. “A hot rinse can also help consolidate the infection until you get to your dentist,” says Dr Salinas.</p> <p><strong>Toothache remedy: soothe with tea</strong></p> <p>Peppermint tea has a nice flavour and some medicinal powers as well. Put 1 teaspoon dried peppermint leaves in 1 cup boiling water and steep for 20 minutes. After the tea cools, swish it around in your mouth, then spit it out or swallow.</p> <p>Also, the astringent tannins in strong black tea may help quell pain by reducing swelling. For this folk remedy place a warm, wet tea bag against the affected tooth for temporary relief. “The fluoride in tea can help kill bacteria, which is especially helpful after a tooth extraction,” says Salinas.</p> <p><strong>Toothache remedy: rinse with hydrogen peroxide</strong></p> <p>To help kill bacteria and relieve some discomfort, swish with a mouthful of 3 per cent hydrogen peroxide solution diluted with water. This can provide temporary relief if a toothache is accompanied by fever and a foul taste in the mouth (both are signs of infection), but like other toothache remedies, it’s only a stopgap measure until you see your dentist and get the source of infection cleared up.</p> <p>A hydrogen peroxide solution is only for rinsing. Spit it out, then rinse several times with plain water.</p> <p><strong>Toothache remedy: ice it</strong></p> <p>Place a small ice cube in a plastic bag, wrap a thin cloth around the bag, and apply it to the aching tooth for about 15 minutes to numb the nerves. Alternatively, that ice pack can go on your cheek, over the painful tooth. Also, according to folklore, if you massage your hand with an ice cube, you can help relieve a toothache.</p> <p>When nerves in your fingers send ‘cold’ signals to your brain, they may distract from the pain in your tooth. Just wrap up an ice cube in a thin cloth and massage it in the fleshy area between your thumb and forefinger.</p> <p><strong>Toothache remedy: wash it with myrrh</strong></p> <p>You can also rinse with a tincture of myrrh. “Myrrh definitely has an effect on infected tissue and can sometimes also interfere with the pain generated by tooth infection,” says Salinas.</p> <p>Simmer 1 teaspoon of powdered myrrh in 2 cups water for 30 minutes. Strain and let cool. Rinse with 1 teaspoon of the solution in a half-cup water several times a day.</p> <p><strong>Toothache remedy: distract with vinegar and brown paper</strong></p> <p>Another country cure calls for soaking a small piece of brown paper (from a grocery or lunch bag) in vinegar, sprinkling one side with black pepper, and holding this to the cheek. The warm sensation on your cheek may distract you from your tooth pain.</p> <p>This technique is an example of the Gate Control theory of pain. By using a distracting stimulus, the ‘gates’ to the pain receptors in your brain close and you don’t feel the original pain as powerfully.</p> <p><strong>Toothache remedy: brush with the right tools</strong></p> <p>“Sensitive toothpaste is very helpful for people with significant gum recession,” says Salinas. When gums shrink, the dentin beneath your teeth’s enamel surface is exposed, and this material is particularly sensitive.</p> <p>Look for pastes that contain sodium fluoride, potassium nitrate or strontium nitrate – ingredients which have been shown to reduce sensitivity, according to Salinas. Switch to the softest-bristled brush you can find to help preserve gum tissue and prevent further shrinking.</p> <p><strong>Toothache remedy: cover a crack with gum</strong></p> <p>If you’ve broken a tooth or have lost a filling, you can relieve some pain by covering the exposed area with softened chewing gum. This might work with a loose filling, too, to hold it in place until you can get to the dentist.</p> <p>To avoid further discomfort, avoid chewing anything with that tooth until you can have it repaired. Just make sure you use sugarless gum, since sugar may actually exacerbate the pain (not to mention that it can cause cavities).</p> <p><strong>Toothache remedy: apply pressure</strong></p> <p>Try an acupressure technique to stop tooth pain fast. With your thumb, press the point on the back of your other hand where the base of your thumb and your index finger meet.</p> <p>Apply pressure for about two minutes. “This works in several ways,” says Salinas. “The pressure can help prevent pain signals from being sent as well as help express some of the fluid that causes swelling.”</p> <p><em>Image credits: Getty Images</em></p> <p><em>This article originally appeared on <a href="https://www.readersdigest.com.au/healthsmart/11-home-remedies-for-a-toothache?pages=1" target="_blank" rel="noopener">Reader's Digest</a>. </em></p> <div class="slide-image" style="font-family: inherit; font-size: 16px; font-style: inherit; box-sizing: border-box; border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;"> </div> <div class="slide-image" style="font-family: inherit; font-size: 16px; font-style: inherit; box-sizing: border-box; border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;"> </div> <div class="slide-image" style="font-family: inherit; font-size: 16px; font-style: inherit; box-sizing: border-box; border: 0px; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;"> </div>

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These 11 simple everyday things could be ruining your hearing

<p><strong>Protect your ears</strong></p> <p>You know a leaf blower can do a number on your hearing or a loud rock concert can make your ears ring for days. But there are all sorts of surprising everyday items that can have an impact on your hearing, and you don’t want to wait until you’re collecting Social Security to take action – Millennials are losing their hearing, too.</p> <p>From your kitchen to your yard, your medicines to your health conditions, here are things that affect your ears. Take a listen.</p> <p><strong>Blood-related conditions </strong></p> <p>Types 1 and 2 diabetes, high blood pressure and high cholesterol affect almost every cell in the body – including the ears. Vibrations from tiny hair cells in your ears send your brain messages about what you’re hearing, but those cells need proper blood flow.</p> <p>“All those hair cells are fed nutrients by tiny little capillaries,” says audiologist Craig A. Kasper. “If there’s any problem with blood flow, you’re not going to get those hair cells to grow.” People who have diabetes, for instance, are twice as likely to experience hearing loss than the rest of the population, he says.</p> <p><strong>Blow-dryers</strong></p> <p>A hairdryer near your head could be putting out 85 or more decibels of noise. Long or repeated exposure to sounds at or above 85 dB is when people are at risk of hearing loss, says the US National Institutes of Health. You’d probably have to dry your hair for eight hours straight before it did any damage, but that loud part of your beauty regime could add up over time, says clinical audiologist Kit Frank.</p> <p>“The more you use [blow-dryers] and the longer you use them, the more likely you are to have damage,” she says. “It might not do immediate damage, but over time it will.”</p> <p><strong>Loud music</strong></p> <p>You know what it was like when you came home after a loud concert: The ringing in your ears was a sure sign the music was too loud. But even the tunes coming through your headphones could damage your ears. Earbuds are typically more damaging than over-the-ear headphones because they rest deeper in your ear canal, says Frank.</p> <p>And if you crank up the volume to drown out the noise around you, things get even riskier, says Kasper. “You typically have to compete with the environmental noise to hear the music,” he says. “That’s when it becomes dangerous.” Sticking with volume at or below 60 per cent will keep the sound at a safe level, he says. If you can’t hear at that volume, buy sound-blocking headphones to cut out the outside noise.</p> <p><strong>Skipping your annual check-up</strong></p> <p>Most hearing loss comes from gradual damage to your inner ear, but blockages are totally treatable. During your annual visit to your GP, your doctor should check the inside of your ears for wax build-up. Skip that check-up and you might end up with clogged earwax muffling your hearing, says Frank.</p> <p>But you might also get stuffed-up ears after a specific event, says Kasper. “It could be someone has a history of sinus infections or allergies, or just took multiple plane rides and their ears are clogged,” he says. “It makes us feel like we’re underwater."</p> <p><strong>Prescriptions </strong></p> <p>Hearing loss could be a side effect of your medication. Some diuretics for heart disease, chemotherapy and antibiotics (especially gentamicin, neomycin, and others in the -mycin family) could damage your ears.</p> <p>Getting better is your first priority, but it’s worth talking to your doctor about whether the dose is high enough to do damage. “High doses of any antibiotic can be dangerous,” says Frank. “Usually myacins are used in high doses.”</p> <p><strong>Over-the-counter pain relievers </strong></p> <p>Even pain relievers you get over the counter, like aspirin and ibuprofen, could do damage in high amounts. Any hearing loss or tinnitus from them is usually temporary, but the side effects are sometimes permanent.</p> <p>As long as you stick with baby aspirin or regular doses of a pain medication, though, you won’t risk ruining your hearing, says Kasper.</p> <p><strong>High fever</strong></p> <p>As if a high fever weren’t bad enough, that elevated temperature could also damage the nerves in your inner ear, either because of inflammation or lack of oxygen.</p> <p>“If you don’t get that oxygen to the nerves, they break down and they don’t work like they should,” says Frank.</p> <p><strong>Exercise classes</strong></p> <p>Exercise classes are often very loud. The music blasting at your group workout might power you through your sweat session, but it might be working your ears in a bad way. “If you walk out of spin classes and your ears are buzzing, that’s an indication that you may have done damage to your ears,” says Kasper.</p> <p>Download an app to your smartphone to measure the sound level around you throughout your day, he recommends. Consider using hearing protection if your fitness centre is particularly noisy.</p> <p><strong>Kitchen appliances</strong></p> <p>Noisy appliances like blenders and coffee grinders could do damage to your ears over time. The more often you get those noisy blades going, the more trauma your ears go through. Hard-core chefs should consider ear protection, though the occasional smoothie isn’t anything to worry about.</p> <p>“If you’re in the kitchen and cooking and using a blender all day, that’s a problem,” says Frank. “If you use it for ten seconds once a week, it probably won’t be a problem for you.”</p> <p><strong>Power tools </strong></p> <p>The racket from lawnmowers, jackhammers, leaf blowers, drills and other power tools isn’t just a headache, it also risks hearing damage. You’ll need to protect your ears, but earplugs might not be the best choice. Putting fingers grimy from the tools so close to your ear canal could put you at risk for infection, says Kasper.</p> <p>Instead, pick up a pair of earmuffs from the hardware store. “They go right over the ear, and they’re easy to take on and off,” Kasper says.</p> <p><strong>Your commute</strong></p> <p>Public transport can be noisy, and sitting on a train or bus for half an hour to and from work could add up over time and hurt your ears, says Frank.</p> <p>Plus, the siren of an emergency vehicle passing you on the street could be loud enough to do some damage. “Covering your ears is a good thing – it’s not silly,” says Frank.</p> <p><em>Image credits: Shutterstock</em></p> <p><em>This article originally appeared on <a href="https://www.readersdigest.com.au/healthsmart/conditions/hearing/listen-up-11-surprising-things-that-could-ruin-your-hearing?pages=1" target="_blank" rel="noopener">Reader's Digest</a>. </em></p>

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"Shameful": Betting company slammed for 9-11 themed "Never Forget" promo

<p>DraftKings, a prominent sports betting company in the US, has found itself in hot water on social media this past Monday when it featured a parlay with a 9/11 theme on its mobile app – on the 22nd anniversary of the infamous terror attacks of September 11.</p> <p>Social media users were quick to share screenshots of the DraftKings app late on Sunday night, revealing a parlay named "Never Forget". This special parlay entailed wagering on the New York Mets, New York Yankees, and New York Jets to secure victories on Monday, marking the 22nd anniversary of the tragic terrorist attacks on the World Trade Centre.</p> <p>The parlay's description urged users to "Bet these New York teams to win tonight on 9/11," drawing sharp criticism from the online community. Many expressed their disapproval of DraftKings seemingly attempting to profit from the solemn occasion.</p> <p>The parlay remained accessible on the app throughout Sunday night and into Monday morning, further fuelling public discontent over the sports betting company's decision.</p> <p>However, DraftKings eventually removed the parlay on Monday and issued an official apology for its inclusion. Their statement read, "We sincerely apologise for the featured parlay that was shared briefly in commemoration of 9/11. We respect the significance of this day for our country and especially for the families of those who were directly affected."</p> <p>Bret Eagleson, who leads the 9/11 Justice organisation, an advocacy group representing families and first responders, strongly condemned DraftKings' offer as "tone-deaf".</p> <p>Eagleson, whose father, Bruce, tragically lost his life in the World Trade Centre attacks, emphasised to the Associate Press: "It is shameful to use the national tragedy of 9/11 to promote a business. We need accountability, justice, and closure, not self-interest and shameless promotion."</p> <p>DraftKings did not disclose how many individuals placed bets as a result of the 9/11-themed offer, leaving questions unanswered regarding the status of those wagers - whether they remain valid or if they have been cancelled.</p> <p><em>Images: Twitter (X)</em></p>

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11 simple daily habits of couples in healthy relationships

<p><strong>The secrets of happy relationships </strong></p> <p>Do you expect your partner to take out the bins every week without ever being thanked? Can you recall the last time you paid your partner a compliment? Find out the secrets of people in a happy and healthy relationship.</p> <p><strong>They Netflix and chill together </strong></p> <p>There are many little ways to boost your marriage – and chief among them is simple companionship. Even if you’re couch surfing, do it together. Spending time with one another is one of the highlights of a healthy relationship. If he’s reading a book, grab one and cuddle up next to him. Bring him a drink while he’s mowing the lawn. Does washing the car bore you to tears? Then simply stand nearby and chat while he suds it up.</p> <p>“In the beginning, couples go out of their way to impress each other and create new ‘first memories’ together,” says Julie Spira, an online dating expert, CEO of Cyber-Dating Expert and author of <em>The Perils of Cyber-Dating</em>. “After a while, just being together rises to the top of the relationship totem pole.” And there’s nothing wrong with a good binge-watch. One study found a direct link between media consumption while together and relationship satisfaction.</p> <p><strong>They compliment one another</strong></p> <p>Here’s how to have a healthy relationship: Tell him how hot he is. Or that he smells delicious. Give her rear a smack in those jeans you adore. Happy couples know how to give a sincere compliment in the moment. In fact, a study found that receiving a compliment has the same positive effect as receiving cash.</p> <p>“Compliments are the quickest way to put a smile on your partner’s face,” says Spira. “Find something appealing about the other and never forget what attracted you to him in the first place. If it’s her ability to fill in the Sunday crossword puzzle or his ability to take charge when you need it, let each other know.”</p> <p><strong>They say those three little words</strong></p> <p>If you’re looking to build a stronger relationship, you’re going to need to say “I love you.” Happy couples say it throughout the day – when they wake up, when they’re eating lunch, when they go to sleep. “Saying I love you to your partner, whether it’s first thing in the morning or at bedtime, is important,” says Bonnie Winston, a celebrity matchmaker and relationship expert.</p> <p>“And saying it with a shared kiss makes it extra special.” She says for variation to try other meaningful three-word phrases like “You amaze me,” “You enthrall me,” “I adore you,” or “You’re my everything.” They slip it into conversation whenever they can. Just be sure that you say these words genuinely. “Those three little words are great to say, as long as you say them with intent and not just purely out of habit,” says Alexis Meads, a professional dating coach.</p> <p><strong>They say thank you</strong></p> <p>One of the best ways to make your spouse feel loved is to show graciousness – even for something as seemingly trivial as picking up the kids from a playdate or grabbing a carton of milk at the supermarket. “Appreciation for all the good your partner contributes to your life is vital,” says Gilda Carle, PhD, relationship expert and author of <em>Ask for What You Want AND GET IT</em>. “Thank-yous go a long way to continuing wedded bliss.” In fact, a study in the Journal of Applied Sport Psychology found that gratitude increased an athlete’s self-esteem, which is a component of an optimal performance.</p> <p>For the sake of your relationship, it’s important to express your appreciation for what your significant other does for you. “No one wants to feel taken for granted,” says Antonia Hall, MA, a psychologist and relationship expert. “By finding things each day for which you’re grateful and expressing it to your sweetie, you foster positive connectivity with him. It will make him feel appreciated and often sparks his desire to want to please you all the more.”</p> <p><strong>They show PDA</strong></p> <p>Public displays of affection aren’t just for teenagers. Happy couples aren’t afraid to show their affection for one in another – even in public. “Intimacy and touch keeps you connected with your partner,” says Hall. “It fosters a connectedness that supports a strong and happy relationship.” Don’t worry, you don’t need to have a full-on make-out session in front of your in-laws. But you can keep your love alive by holding hands at the mall or snuggling at the kids’ sports game. A little PDA goes a long way.</p> <p>“Just touching your partner will help you feel more connected, both physically, emotionally and intellectually,” says Spira. “Plus, it’s a great form of foreplay.” Not to mention that it shows that you’re vulnerable. “When vulnerability is shown and nurtured, then trust in your relationship has the ability to grow,” says Kristie Overstreet, a licensed professional clinical counsellor, certified sex therapist and author of <em>Fix Yourself First: 25 Tips to Stop Ruining Your Relationship</em>.</p> <p><strong>They check in with one another</strong></p> <p>You don’t have to speak on the phone or text 24/7, but couples in healthy relationships call or text – to show the dog’s latest mess, a funny street sign, or for no reason at all. “Checking in with one another boosts feelings of ardour and security,” Winston says. Dr Carle adds, “People who check in with one another during their busy days are letting their partner know they’re thinking of them, despite all the other things going on.”</p> <p><strong>They go to bed at the same time</strong></p> <p>“This doesn’t mean that you both have to fall asleep. But at least wind the night down and get into the bed at the same time,” says Overstreet. “This gives you the opportunity to close the day together, which is very important.” Research shows that 75 percent of couples don’t go to bed at the same time, usually because one person is surfing the web, working or watching TV.</p> <p>Happy couples do their best not to stay up late cleaning the kitchen or folding laundry while the other catches some shuteye. Save the chores for another time. “In my experience as a relationship therapist, couples that go to bed at the same time have a more trusting relationship than those who don’t,” says Overstreet. Bedtime is an opportunity to talk about the day ahead and maybe have a quickie before you hit the hay too.</p> <p><strong>They laugh together </strong></p> <p>Soccer is at 4pm; doctor’s appointment is at 5:30pm.; remember to pick up a pizza on the way home. It’s easy to get into the habit of talking only about the logistics of life and kids. Healthy couples make it a habit to laugh together – often. It keeps the joy and spirit alive in your relationship.</p> <p>A new paper from US professor Jeffrey Hall gives data-backed validity to something you may have figured for yourself: couples who laugh together, stay together. “Find a way to make each other laugh,” says Spira. “Whether it’s watching a funny television show together or doing some playful teasing, laughter and happiness go hand-in-hand.”</p> <p><strong>They share a hobby</strong></p> <p>Tennis anyone? How about writing music? Happy couples take up a hobby that they can do together. Even if they don’t have common interests, happy couples will develop them. Maybe they try new restaurants together or volunteer at the local soup kitchen side by side once a week. “By no means do you need to do everything together,” says Meads.</p> <p>“However, couples who stay together have fun doing some of the same things.” When couples see their relationship as full of fun, they’re more likely to be happier over the long term. “Adding your mutual hobby to your schedule gives you something to look forward to and a memory to look back upon,” says Spira. And living a stimulating life outside the bedroom will lead to a stimulating life inside it.</p> <p><strong>They ask for what they need</strong></p> <p>Happy couples ask for what they need and listen to each other’s requests. “Healthy relationships encourage people to be authentic in their feelings so they can genuinely express themselves,” says Dr Carle. You’re doomed if you just hope that your partner will be a mind reader and “just know” what you’re thinking.</p> <p>Happy couples openly talk about their needs and understand their differences. “When your significant other does something you like, tell him so,” says Winston. “This will give him a feeling of validation and he’ll continue to want to please you.”</p> <p><strong>They're a team </strong></p> <p>“With a team mentality, couples lift each other up and are stronger together,” says Hall. “They make sacrifices to benefit the long-term partnership.” They make decisions together – one person doesn’t call all the shots. It can be small issues like deciding what to watch on the TV to bigger issues like figuring out where you want to raise a family. “Knowing your partner has your back and vice versa is a great source of comfort in the game of love,” says Spira.</p> <p>You function as a unit and think in terms of “we” instead of “I.” Remember that you’re on the same team, says relationship expert Andrea Syrtash, author of<em> Cheat on Your Husband (with Your Husband)</em>. “It doesn’t make sense to have a winner and a loser in an argument,” Syrtash says. “You’re more likely to fight more fairly when you consider this.”</p> <p><em>Image credits: Getty Images</em></p> <p><em>This article originally appeared on <a href="https://www.readersdigest.com.au/true-stories-lifestyle/relationships/11-daily-habits-of-couples-in-healthy-relationships?pages=1" target="_blank" rel="noopener">Reader's Digest</a>. </em></p>

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The top 11 situations to always haggle for a lower price

<p><strong>Mortgage rates</strong></p> <p>Buying a new home is probably the biggest purchase you will make over the course of your life, so every last penny you can save is worth it. “Borrowers should shop their business around to many banks/lenders to see what rates are available,” says mortgage broker Ade Labinjo. “Then use the rates obtained to pit the banks against each other for the purpose of either matching or driving down the rates they were quoted.”</p> <p>Labinjo says that by getting at least one extra quote rate, the average borrower could save up to $1,500. Never settle for the initial quote rate that the bank offers you – haggle for a better price because chances are, they’re not giving you their absolute best offer upfront.</p> <p><strong>Flea markets, farmers markets, garage sales</strong></p> <p>At flea markets, farmers markets, and garage sales the sellers typically set their own price. If you know how to haggle, this is a great opportunity to get a really good deal. Also, see if buying in bulk or large quantities can get you a price reduction.</p> <p><strong>Hotel rooms</strong></p> <p>Hotels want their rooms filled, so it never hurts to haggle with the people at the front desk for a better price or room upgrades. “Hotels have to pay a commission to booking websites, and pass on some of that as a benefit to the user,” says Saurabh Jindal, founder of Talk Travel.</p> <p>If you find that the price is the same on the booking website and the hotel’s website, ask the hotel for a room with a better view or more amenities. “Hotels have rooms allocated to various booking platforms and may give you a better option which has not yet been sold.”</p> <p><strong>Memberships</strong></p> <p>Memberships always come along with extra fees. It might be a renewal fee, startup fee, or a maintenance fee if it’s your gym membership. Ask if they can waive some of the fees or threaten to cancel and go somewhere else. They want to keep making money off of you and might just give you a discount.</p> <p><strong>Lease renewal </strong></p> <p>If you’re considering re-signing your lease, know that it is most likely more expensive for the landlord to prepare your apartment for a new tenant than to lease to you for another year. If you’ve had a good relationship with your landlord, try to negotiate in a deal before you re-sign. If the landlord is going to increase your rent, ask if you can increase it by less or not at all. If you consistently pay rent on time, are a respectful neighbour, and take good care of your apartment they may keep your rent from increasing.</p> <p>It’s important to remember who your lease is with though, says Julie Ramhold, Consumer Expert at DealNews.com. If your apartment is owned by a management company, they probably won’t offer any wiggle room. But, if you’re renting from a single landlord or owner, try negotiating for a lower price.</p> <p><strong>Online selling platforms </strong></p> <p>People who post items for sale online are typically moving or looking to get rid of unwanted items. Use that to your advantage and ask for a lower price – the worst they can say is no. You could also offer to come and pick it up quickly if they give you a better deal.</p> <p><strong>Internet and phone bill</strong></p> <p>As annoying as your internet and phone provider may be, they don’t want to lose you as a customer. “If you’re signing up or looking to renew, sometimes you can get a lower rate by telling a rep what the competitor is offering and saying it works better with your budget,” says Ramhold.</p> <p>A lot of cable companies give you a promotional price for your first year, make sure to call right before the price goes up for your second year. The competitors will most likely offer better prices for new customers and that can work in your advantage and possibly get you a better deal with your current provider.</p> <p><strong>Insurance rates</strong></p> <p>Just like internet providers, insurance companies don’t want you to switch to a different provider. “Use your customer loyalty to your advantage and try to talk to the right person on the phone,” says Kelan Kline a personal finance expert and co-founder of The Savvy Couple. “Tell them the service you are receiving is not good enough for the price.” They might offer you a discount to keep you.</p> <p><strong>Home services</strong></p> <p>If you’re renovating your kitchen or getting some landscaping done, make sure to shop around and get a few different quotes first. Use those quotes to negotiate with the contractor you want to work with. Also, you may be able to haggle for a better price if you offer to pay upfront in cash or schedule a contractor during the winter months when business is typically slower.</p> <p><strong>Jewellery</strong></p> <p>“You should know that the markup on diamond jewellery is anywhere from 50 to 200 per cent and more,” says Chhavi Agarwal, a personal finance expert. There is always room for haggling. Agarwal suggests politely making a counteroffer. You’d be surprised the changes they are willing to make to the bill. If they refuse to come down in price, try to haggle the labour charges.</p> <p><strong>Returned items </strong></p> <p>Never miss an opportunity to haggle for a better price on items that have been returned to stores. Stores will typically mark returned items that have been slightly used or have a ding with a price reduction, but it doesn’t hurt to ask for more off. They know that items that have already been opened aren’t as appealing to customers and they want to get them sold.</p> <p><em>Image credits: Getty Images</em></p> <p style="box-sizing: border-box; border: 0px; margin: 0px 0px 20px; outline: 0px; padding: 0px; vertical-align: baseline; line-height: 26px;"><em>This article originally appeared on <a href="https://www.readersdigest.com.au/food-home-garden/money/11-times-you-should-always-haggle-for-a-better-price?pages=1" target="_blank" rel="noopener">Reader's Digest</a>. </em></p>

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11 surprising home remedies for constipation relief

<p><strong>Constipation remedy: Sesame seeds</strong></p> <p>Sesame seeds make great home remedies for constipation, according to a study published in the International Journal for Research in Applied Science and Engineering Technology. The oily composition of sesame seeds works to moisturise the intestines, which can help if dry stools are a problem and provide constipation relief.</p> <p>Add the seeds to cereals or salads for crunch, or pulverise them in a coffee grinder and sprinkle on food like a seasoning.</p> <p><strong>Constipation remedy: Molasses</strong></p> <p>One tablespoon of blackstrap molasses before bed should help ease your constipation by morning. The ingredient was studied by the Journal of Ethnopharmacology in 2019 on paediatric constipation with successful results.</p> <p>Blackstrap molasses is boiled and concentrated three times, so it has significant vitamins and minerals; magnesium, in particular, will help you achieve constipation relief.</p> <p><strong>Constipation remedy: Fibre</strong></p> <p>Fibre acts like a pipe cleaner, scrubbing food and waste particles from your digestive tract and soaking up water. It adds bulk to your stool, giving the muscles of your GI tract something to grab on to, so they can keep food moving along.</p> <p>The Mayo Clinic suggests aiming for 20 to 35 grams of fibre a day to stay regular. Foods particularly high in fibre include bran cereals, beans, lentils, oats, almonds, barley, many vegetables, and fresh and dried fruits. All of these things can be home remedies for constipation. If you’re constipated and taking in additional fibre, be sure to drink more water than usual to keep your stool soft and easy to pass.</p> <p><strong>Constipation remedy: Mint or ginger tea</strong></p> <p>Mint and ginger are both proven home remedies to help alleviate a slew of digestive problems. Peppermint contains menthol, which has an antispasmodic effect that relaxes the muscles of the digestive tract. Ginger is a ‘warming’ herb that causes the inside of the body to generate more heat; herbalists say this can help speed up sluggish digestion.</p> <p>Dr Stephen Sinatra recommends ginger in either capsule or tea form. In tea, the hot water will also stimulate digestion and provide constipation relief. Dandelion tea is also a gentle laxative and detoxifier.</p> <p><strong>Constipation remedy: Healthy fats</strong></p> <p>Olive oil, nuts and avocados all contain healthy fats, which can help lubricate your intestines and ease constipation, according to the experts at Harvard Medical School. A salad with fibre-rich leafy greens and a simple olive oil dressing, a small handful of nuts, or a tablespoon of natural nut butter on fruit or toast are good options.</p> <p>Even if you’re watching your weight, healthy fats are necessary for basic body functions; they are very satiating to keep you satisfied with less.</p> <p><strong>Constipation remedy: Lemon water</strong></p> <p>The citric acid in lemon juice acts as a stimulant to your digestive system and can help flush toxins from your body, providing constipation relief. Squeeze fresh lemon juice into a glass of water every morning, or add lemon to tea; you may find that the refreshingly tart water not only acts as a natural remedy to your constipation but also it helps you drink more water each day, which will improve your long-term digestion.</p> <p>And don’t be afraid to warm it up, says the American Cancer Society, sharing that warm or hot fluids can also be a helpful treatment.</p> <p><strong>Constipation remedy: Coffee</strong></p> <p>Coffee can stimulate your colon and speed up your trip to the bathroom. Other hot drinks work as home remedies for constipation too: herbal tea or a cup of hot water with a little lemon juice (a natural laxative) or honey may stimulate your colon as well.</p> <p>Coffee is also a diuretic, however, so make sure to keep drinking water or your constipation could become worse, according to Harvard Medical School experts.</p> <p><strong>Constipation remedy: Raisins</strong></p> <p>High in fibre, raisins also contain tartaric acid, according to Stanford Children’s Health, which has a laxative effect. Cherries and apricots are also rich in fibre and can help kick your constipation.</p> <p>Eat these fruits with a bowl of yoghurt for the added benefits of gut-soothing probiotics.</p> <p><strong>Constipation remedy: Prunes</strong></p> <p>This fibre-rich fruit is a go-to home remedy for getting your digestion back on track. Three prunes have 3 grams of fibre, and contain a phenolic compound that triggers the intestinal contraction that makes you want to go.</p> <p>Another great dried fruit choice is figs, which may not cause as much bloating as prunes.</p> <p><strong>Constipation remedy: Castor oil</strong></p> <p>This home remedy for constipation has been handed down for generations. One of the primary uses for castor oil is as a laxative, according to Cleveland Clinic; take one to two teaspoons on an empty stomach and you should see results in about eight hours.</p> <p>Why? A component in the oil breaks down into a substance that stimulates your large and small intestines.</p> <p><strong>Constipation remedy: Exercise</strong></p> <p>The Mayo Clinic promotes exercise as a way to increase muscle activity in your intestines. Even a daily 15-minute walk can help move food through your bowel more quickly. If you feel sleepy after a heavy meal, try to move around instead of lying down.</p> <p>Jump-starting the digestive process can help you avoid that painfully full feeling that often follows a large meal.</p> <p><em>Image credits: Getty Images</em></p> <p><em>This article originally appeared on <a href="https://www.readersdigest.com.au/healthsmart/11-surprising-home-remedies-for-constipation-relief-2?pages=1" target="_blank" rel="noopener">Reader's Digest</a>. </em></p>

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11 garage sale finds you should never pass up

<p><strong>Vintage furniture </strong></p> <p>Want to snag the biggest bargain on vintage furniture at a garage sale? The key is to wait until the end of the day. By then, the sellers are wondering how they are going to get that heavy old sofa off of the grass and back into the living room – and they’ll be more likely to take your initial offer.</p> <p>Be careful with upholstered items (bed bug alert!), but once you’re confident it’s clean, try to look past garishly coloured fabric and eye-popping patterns: you can always reupholster a piece of furniture to better suit your sense of style.</p> <p><strong>Artwork</strong> </p> <p>Garage sale artwork is a great way to add some colour to your home. It’s fun to pick up art for two reasons: You might learn about interesting local artists, or, even if you don’t like the image, you can always repurpose the frame. This is key for larger paintings and drawings, because big frames can be so expensive.</p> <p>Haggle if you want, since art is subjective and the sellers might not have too many interested buyers. Also, odds are that they’re tired of looking at it and just want it gone.</p> <p><strong>Vintage jewellery</strong></p> <p>Not to sound old-fashioned, but they don’t make jewellery like they used to – costume jewellery included. Since the popularity of items like brooches has declined over the years, you can usually get a deal on these accessories, and if you like, the possibilities for upgrading them are endless.</p> <p>Give tarnished silver a good polish with a paste of baking soda and warm water. For gold, paying a few bucks for solid pieces should pay off – you can always sell them for scrap or have them melted down to create something new.</p> <p><strong>Kitchenware</strong></p> <p>When you see pots and pans at a garage sale, look for rust, non-stick surfaces that are scratched or flaking, and chemical coatings that might leach out into your food. Cast-iron ware, on the other hand, can be salvaged and restored no matter what the condition – and it’ll last forever.</p> <p>Also, if you find the following items in good working condition, snap them up: stainless steel baking items, kitchen timers, serving utensils, Pyrex or ovenproof glass baking dishes, and quality knives (you can always take them in to be sharpened). Just make sure to wash these great garage sale finds well before use.</p> <p><strong>Small kitchen appliance</strong></p> <p>If you’re in the market for an ice cream maker, single-serve smoothie blender, or rotisserie, consider scouring garage sales first. People hold sales to sell off unused items that take up space on their countertops, and bulky, highly-specialised small appliances are often priced to move.</p> <p>You’ll usually be able to scoop them up for a fraction of their retail price – even if they’ve only been used once or twice.</p> <p><strong>Jackets</strong></p> <p>When it comes to apparel, jackets can be among the best garage sale finds. Since sellers spring-clean before their sales, bulky or unworn winter coats and vests are some of the first things to hit the to-go pile.</p> <p>Check for holes and wear before purchasing, and dry clean or give a good washing before putting in the closet for next year. For children, buy the next size(s) up and store in a closet for future seasons.</p> <p><strong>Tools</strong></p> <p>Tools like drills, saws, nail guns and compressors can be great garage sale finds. As long as the seller can prove that they’re in good working condition, snap them up. Ask how old the product is and how much it has been used over the years.</p> <p>Always keep an eye out for rust, which usually means the integrity of the metal is compromised, making the tool more dangerous to work with.</p> <p><strong>Silverware</strong></p> <p>Odds are you can pick up a stylish silverware set for cheaper than what you can find new at most stores, plus you’re likely to hear a cool back-story to boot. There’s also a chance that what you’ve got is actual silver. How can you tell?</p> <p>On the back of silver-plated items there will be markings that can include the company name, the country in which it was made, a product number, and the E.P. (electroplate) marking. Don’t miss this garage sale find!</p> <p><strong>Bicycles</strong></p> <p>Bikes can be a great garage sale find, but it’s important to take them for a test drive before you commit to the purchase. Hardcore bargain-hunters might consider bringing a wrench to adjust the seat and get a real feel for how it rides, paying particular attention to the condition of the brakes and tyres.</p> <p>(Although tires can always be filled with more air, check the treads for wear and the sidewalls for cracking.) For kids’ bikes, the owner’s children might not have used the item much before they outgrew it, but ask.</p> <p><strong>Exercise equipment</strong></p> <p>This is one of the best garage sale finds! A lot of people lose interest in their fitness gear quickly, which means you can get the equipment you’ve been looking for at half the price or better. Look for big-ticket items (elliptical machines, treadmills) as well as other indoor merch like hand weights in the spring, when New Year’s resolutions are long forgotten.</p> <p>Research the equipment first: It’s important to know where certain machines tend to wear out the most.</p> <p><strong>Books</strong></p> <p>Bulk up your home library with new favourite reads, especially children’s books (kids outgrow their books quickly as their reading comprehension increases) and hardcover classics.</p> <p><em>Image credits: Getty Images</em></p> <p><em>This article originally appeared on <a href="https://www.readersdigest.com.au/food-home-garden/home-tips/11-garage-sale-finds-you-should-never-pass-up-2?pages=1" target="_blank" rel="noopener">Reader's Digest</a>. </em></p>

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11 foods successful keto dieters never eat

<h2>Smart keto foods</h2> <h2>A ketogenic (or ‘keto’) diet is a low-carbohydrate, high-fat diet, which means the body burns fat as its main source of fuel and breaks it down into ‘ketone bodies’ (or ‘ketones’) in a process called ketosis, leading to rapid weight loss.</h2> <p>A lot of tasty foods are OK for keto eaters – avocado, fish, and butter, for example. Some other delicious foods might be keto friendly, but people who’ve had weight-loss success on the keto diet think you should avoid them anyway. Here’s why.</p> <h2>Zero-carbohydrate foods</h2> <p>People on the ketogenic (keto) diet are fastidious carbohydrate counters. After all, most keto eaters aim to eat around 20 net – or total – carbs in a day. With a number that low, every single bite counts. Low- and no-carb foods may be particularly alluring for that reason, but health coach, Jessica Rosen, says you should be wary. “Not all zero-carbohydrate foods are smart choices for a keto dieter,” Rosen says. “Artificial sweeteners may not have any carbs or calories, but they can negatively impact the healthy bacteria in your gut. That can lead to fat storage and digestive issues,” she says. “Degrading one’s gut bacteria can be particularly detrimental if you’re eating a diet high in difficult-to-digest proteins and fats.”</p> <h2>Processed meats</h2> <p>If you assume the keto diet consists of eating limitless breakfast meats, your idea of healthy keto eating may need some fine-tuning. “Processed meats such as sausage, hot dogs, bacon, and tinned meats should be avoided as much as possible as they are loaded with carcinogens,” Rosen says.</p> <p>“These processed meats have zero carbs so people think they are fine to eat on keto,” says keto expert and global integrative health coach Krissa Long. “But these ultra-processed meats typically contain nitrites. When nitrites are exposed to high heat in the presence of protein – that is, the meats they have been added to – they can turn into compounds called nitrosamines, which are known carcinogens.” Rosen advises you instead pick “organic, grass-fed meat whenever possible.” It will help make sure you get all the benefits of the keto diet.</p> <h2>Refined oils</h2> <p>The average ketogenic dieter aims to get at least three-quarters of their macronutrients from fats. That includes sources like avocado, dairy, fish, nuts and seeds. Many people rely on cooking oils for daily fat intake, too. These include canola oil, grapeseed oil, soybean oil, corn oil, sunflower oil, safflower oil and peanut oil. However, Long says these may not be the healthiest choice. “These refined cooking oils are made by highly intensive mechanical and chemical processes to extract the oil from the seeds,” she says. “This process removes the natural nutrients from the seeds and creates a final product which oxidises easily. The oxidation factor makes these oils more likely to break down into cancer-causing free radicals within the body, especially when heated.” Long says the consumption of these refined oils “has been linked to widespread inflammation within the body, elevated blood triglycerides, and impaired insulin response.”</p> <h2>Sugar-free sweets</h2> <p>Here again, sugar-free sweets may seem like a dream come true, especially when a craving for lollies, brownies or ice cream hits, but just because they’re low-carb or keto-friendly doesn’t make them right for you.</p> <p>“Many people lean on foods that are low- or zero-carb and will eat anything as long as it fits the keto macros, but I always stress food quality first,” says New York Times bestselling author and certified nutrition consultant Diane Sanfilippo.</p> <h2>Fast food </h2> <p>Social media is loaded with accounts dedicated to keto eating on the go. Many of these include fast food hacks for people who don’t have time – or don’t like – to cook. While popular, Sanfilippo says this is something you should avoid with your own keto eating plans. “I don’t eat fast food despite many keto options like bunless burgers,” Sanfilippo says. “I prefer to stop into a grocery store on a road trip if I’m in a pinch and need a bite without time or a restaurant in sight. I scope out easy, ready-to-eat options like roasted deli turkey, prosciutto, quality goat cheese, and some veggies.”</p> <h2>Protein products</h2> <p>While keto eating may focus on fat consumption, protein is also important in your daily diet. Although you may think you need to eat protein-enhanced products in order to reach your daily goal, you could be setting yourself back. “Many keto eaters start eating lots of protein products as these are very trendy right now,” says functional medicine practitioner, Dr  Philip Oubre, who frequently recommends the ketogenic diet. A true keto plan is 60 to 90 per cent fat depending on preference, Dr Oubre says. The remaining percentages fall to protein (10 to 30 per cent) and carbohydrates (less than five per cent).</p> <h2>Red wine</h2> <p>Most beers and cocktails are entirely off limits because the carb counts are too high, but some clear liquors and wines frequently get the thumbs up among keto dieters. However, if you’re really trying to stick to a clean keto lifestyle, nutritionist and dietitian, Dr Keith Kantor, says you should avoid alcohol and wine altogether. “Red wine appears on a few of the keto-approved food lists, but in order to experience the benefits of being in ketosis, you should avoid red wine,” says Dr Kantor says. “Alcohol can hinder the body’s ability to effectively burn fat as fuel.”</p> <h2>Dark chocolate</h2> <p>When you want to slip in a little something sweet, you may be tempted to reach for ultra-dark chocolate, a food that’s frequently touted as keto-friendly. But be careful what you nibble, Dr Kantor says. “Dark chocolate should also be avoided or only consumed as a special treat, not regularly,” he says. “Even the highest per cent of dark chocolate has some sugar in it, and if your body has a difficult time remaining in ketosis, it will throw off your metabolism, excluding you from the health benefits of being in ketosis.”</p> <h2>Fat bombs</h2> <p>These popular snacks loaded with butter, peanut butter, cocoa, and other ingredients come in both savoury and sweet forms. They’re touted as the surest way to reach your daily fat total. But are they necessary? No, says Stephanie Laska, author of Dirty, Lazy Keto.  In fact, she avoids them entirely. “First of all, they’re gross,” Laska says. “Who wants to eat just fat? Rather, I feel it is beneficial to enjoy fats with regular food.” Laska says butter on Brussels sprouts is a much better investment in her health. “I also want to burn fat from my booty, not from my coffee loaded with heavy whipped cream,” Laska says.</p> <h2>Thickened cream</h2> <p>Most milk and milk products like yoghurt are off limits for keto eaters because the natural sugars in dairy can quickly top your carb counts. Thickened cream, however, isn’t a high-carb dairy food, so it’s popular in keto dishes, drinks and more. That doesn’t mean it should be in yours, says dietitian, Emmie Satrazemis. “There is little to no nutrition in this food,” Satrazemis says. Plus, people who are dairy sensitive may find that it doesn’t agree with their stomach, adds Satrazemis adds.</p> <p><em>Image credit: Shutterstock</em></p> <p><em>This article originally appeared on <a href="https://www.readersdigest.com.au/food-home-garden/11-foods-successful-keto-dieters-never-eat" target="_blank" rel="noopener">Reader's Digest</a>. </em></p>

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11 garage sale finds you should never pass up

<h2>Vintage furniture</h2> <p>Want to snag the biggest bargain on vintage furniture at a garage sale? The key is to wait until the end of the day. By then, the sellers are wondering how they are going to get that heavy old sofa off of the grass and back into the living room – and they’ll be more likely to take your initial offer. Be careful with upholstered items (bed bug alert!), but once you’re confident it’s clean, try to look past garishly coloured fabric and eye-popping patterns: you can always reupholster a piece of furniture to better suit your sense of style.</p> <h2>Artwork</h2> <p>Garage sale artwork is a great way to add some colour to your home. It’s fun to pick up art for two reasons: you might learn about interesting local artists, or, even if you don’t like the image, you can always repurpose the frame. This is key for larger paintings and drawings, because big frames can be so expensive. Haggle if you want, since art is subjective and the sellers might not have too many interested buyers. Also, odds are that they’re tired of looking at it and just want it gone.</p> <h2>Vintage jewellery</h2> <p>Not to sound old-fashioned, but they don’t make jewellery like they used to – costume jewellery included. Since the popularity of items like brooches has declined over the years, you can usually get a deal on these accessories, and if you like, the possibilities for upgrading them are endless. Give tarnished silver a good polish with a paste of baking soda and warm water. For gold, paying a few bucks for solid pieces should pay off – you can always sell them for scrap or have them melted down to create something new.</p> <h2>Kitchenware</h2> <p>When you see pots and pans at a garage sale, look for rust, non-stick surfaces that are scratched or flaking, and chemical coatings that might leach out into your food. Cast-iron ware, on the other hand, can be salvaged and restored no matter what the condition – and it’ll last forever.</p> <p>Also, if you find the following items in good working condition, snap them up: stainless steel baking items, kitchen timers, serving utensils, Pyrex or ovenproof glass baking dishes, and quality knives (you can always take them in to be sharpened). Just make sure to wash these great garage sale finds well before use.</p> <h2>Small kitchen appliances</h2> <p>If you’re in the market for an ice cream maker, single-serve smoothie blender, or rotisserie, consider scouring garage sales first. People hold sales to sell off unused items that take up space on their benchtops, and bulky, highly-specialised small appliances are often priced to move. You’ll usually be able to scoop them up for a fraction of their retail price – even if they’ve only been used once or twice.</p> <h2>Jackets</h2> <p>When it comes to apparel, jackets can be among the best garage sale finds. Since sellers spring-clean before their sales, bulky or unworn winter coats and vests are some of the first things to hit the to-go pile. Check for holes and wear before purchasing, and dry clean or give a good washing before putting in the wardrobe for next year. For children, buy the next size(s) up and store in a cupboard for future seasons.</p> <h2>Tools</h2> <p>Tools like drills, saws, nail guns and compressors can be great garage sale finds. As long as the seller can prove that they’re in good working condition, snap them up. Ask how old the product is and how much it has been used over the years. Always keep an eye out for rust, which usually means the integrity of the metal is compromised, making the tool more dangerous to work with.</p> <h2>Silverware</h2> <p>Odds are you can pick up a stylish silverware set for cheaper than what you can find new at most stores, plus you’re likely to hear a cool back-story to boot. There’s also a chance that what you’ve got is actual silver. How can you tell? On the back of silver-plated items there will be markings that can include the company name, the country in which it was made, a product number, and the electroplate marking. Don’t miss this garage sale find!</p> <h2>Bicycles</h2> <p>Bikes can be a great garage sale find, but it’s important to take them for a test drive before you commit to the purchase. Hardcore bargain-hunters might consider bringing a wrench to adjust the seat and get a real feel for how it rides, paying particular attention to the condition of the brakes and tyres. (Although tyres can always be filled with more air, check the treads for wear and the sidewalls for cracking.) For kids’ bikes, the owner’s children might not have used the item much before they outgrew it, but ask.</p> <h2>Exercise equipment</h2> <p>This is one of the best garage sale finds! A lot of people lose interest in their fitness gear quickly, which means you can get the equipment you’ve been looking for at half the price or better. Look for big-ticket items (elliptical machines, treadmills) as well as other indoor merch like hand weights in autumn/winter, when New Year’s resolutions are long forgotten. Research the equipment first: it’s important to know where certain machines tend to wear out the most.</p> <h2>Books</h2> <p>Bulk up your home library with new favourite reads, especially children’s books (kids outgrow their books quickly as their reading comprehension increases) and hardcover classics.</p> <p><em>Image credit: Shutterstock</em></p> <p><em>This article originally appeared on <a href="https://www.readersdigest.com.au/food-home-garden/11-garage-sale-finds-you-should-never-pass-up" target="_blank" rel="noopener">Reader's Digest</a>. </em></p>

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11 polite habits house cleaners secretly hate – and what to do instead

<p><strong>The dos and don'ts of cleaning etiquette</strong></p> <p>Housekeepers are like lawyers. They see you at your worst – yes, mostly your home, but you too – and keep their lips sealed. With a cleaning confidante like that, it’s only natural to want to do little things to show your appreciation, like asking about their lives or even helping them clean. But despite your good intentions, these kind gestures can sometimes miss the mark.</p> <p>The house cleaners we spoke with revealed tales of extra (dirty) work they were “trusted with” but didn’t want to do, “helpful” cleaning tips that weren’t actually helpful and little etiquette mistakes that simply sucked time from what you hired them to do: clean your house. To be fair, there aren’t any hard-and-fast etiquette rules on this topic. That’s why we asked cleaning experts to give us the inside scoop on some of the thoughtful things people do that drive them crazy – and what to do instead.</p> <p><strong>Cleaning before they arrive</strong></p> <p>You may truly believe you’re helping by cleaning before your housekeeper arrives, and maybe you are. It depends on what you mean by cleaning. If you’re quickly passing a mop over a grimy kitchen floor or wiping your granite benchtops with a wet sponge and not drying them, cleaning pros say, “Thanks, but no thanks.” With the grime now further embedded into the floor or streaks on the countertops, it could actually take them more time to fix your mistake. And at the very least, they’ll have to duplicate your work anyway.</p> <p><span style="text-decoration: underline;"><em>Do this instead</em></span>: focus on the clutter. “Taking things off the counters and clearing the floors can help us work much faster, and that means a better cleaning for the same amount of money,” says housecleaner, Gretchen Boyd. “Clear the clutter for a better clean, but leave the scrubbing to us!”</p> <p><strong>Talking to them while they're cleaning</strong></p> <p>After a while, your housekeeper becomes more like a friend. You ask them about their lives and their families, and they certainly know all about yours. It would be rude not to talk to them while they’re there. Plus, they’re doing all the tasks you don’t want to do, so the least you could do is make things less boring with a little chitchat, right? Nope! In fact, that ‘entertaining’ chitchat can really mess with their cleaning schedule.</p> <p>“Once, a client wanted to discuss a personal issue with me while I was cleaning their home. I was happy to listen, but it extended my cleaning time by about 15 to 20 minutes,” says cleaner Laura Avila.  “I enjoy getting to know my clients, but it’s important to keep in mind that my priority is to provide them with a clean space, and conversations can sometimes hinder that goal.”</p> <p><span style="text-decoration: underline;"><em>Do this instead</em></span>: spend a few minutes chatting when your housekeeper arrives, then let them get to work. “What I really appreciate is when clients give me some space to work in silence or maybe put on some music that we can both enjoy without having to chat the whole time,” says Avila. “That way, I can focus on doing a great job and getting everything cleaned up efficiently.”</p> <p><strong>Following them around while they work</strong></p> <p>You’re not hovering; you’re keeping them company. Nope, sorry – you’re hovering. Even if you think you’re being polite by showing an interest in their work or keeping them company, this polite gesture rarely comes across as you’re hoping. Instead, house cleaners say that having someone watching them while they scrub and scour the shower gives the impression that the client doubts if their cleaner even knows how to clean the bathroom at all. And having someone watching your every move can be distracting and unnerving.</p> <p><span style="text-decoration: underline;"><em>Do this instead</em></span>: “I prefer when clients let me work on my own,” says Avila. If you have specific requests or concerns, talk them over when your housekeeper first arrives. Checking on progress or asking questions is fine, but minimise those types of interactions. That way, they can focus on doing the amazing job that you want them to do.</p> <p><strong>Offering agency workers extra pay for extra work </strong></p> <p>Who wouldn’t like to make some extra cash easily? Customers who go through an agency may think they are helping their house cleaner by offering extra payment for work that isn’t in the contract. What they don’t realise is that this may actually be against company policy, and their house cleaner could get in trouble. Beyond that, because professional cleaners allocate a set amount of time for each job, doing that additional chore could cause them to run late to their other clients’ homes, says Rachel Rios, a cleaning professional. All this also puts the cleaner in the awkward position of having to say no and disappoint the client.</p> <p><span style="text-decoration: underline;"><em>Do this instead</em></span>: talk to the agency ahead of time if you have a special request. Agree upon any additional charges it may incur, as well as when the cleaning will take place.</p> <p><strong>Giving vague instructions</strong></p> <p>Sometimes, clients feel like giving too many instructions will insult the cleaning pro – after all, this is their job. Or they figure the cleaner knows to include tasks like cleaning ceiling fans and windows in their weekly routine, so they casually say something like: “Clean the living room.” The problem? Without specific instructions on which areas of the house to clean, which surfaces to focus on or what kind of cleaning products to use, a house cleaner is not sure what exactly needs to be done.</p> <p>There may also be confusion about whether “cleaning” entails a thorough wipe-down or a deep-clean. “Each client has different preferences and expectations,” says Hugo Guerrero, a certified house cleaning technician, “so it’s important to communicate clearly.”</p> <p><span style="text-decoration: underline;"><em>Do this instead</em></span>: provide a list with specific details about how each task should be completed. “Be specific,” says Guerrero. “That way, there are fewer misunderstandings and more satisfactory cleaning jobs.”</p> <p><strong>Moving items before they arrive</strong></p> <p>You might think you’re helping your house cleaner by moving sculptures, photographs, vases and other home accessories off table tops and shelves. But this ends up creating more work for them, as well as confusion. After all, now they don’t know where these items belong – and where they should put them once they’re clean. They might also knock them over if you put them in a strange spot or accidentally break them while moving them back in place.</p> <p><span style="text-decoration: underline;"><em>Do this instead</em></span>: leave everything in its original position, and let the cleaners move the items themselves. “Doing so makes it easier for the cleaner, who is used to cleaning a certain way,” says Ahmad Jamal, a cleaning expert with Cleaners Advisor. “When clients move items around, I may need to move things back to their original place in order to clean properly.” Plus, those decorative items need to be dusted and cleaned as well, and there’s a specific way to do that. If you need anything in particular moved, let your cleaner know in advance.</p> <p><strong>Pre-soaking the shower or tub with bleach</strong></p> <p>Clients who don’t really know how to clean a bathtub the right way may think it’s helpful to pre-soak the shower or bathtub with bleach, but this can actually be incredibly dangerous for your house cleaner. If the area is not rinsed thoroughly, it could result in a chemical reaction with the cleaning supplies the cleaning pro is using in your bathroom. For example, when bleach mixes with ammonia, it produces an odourless, toxic gas that can cause respiratory distress and even death.</p> <p><span style="text-decoration: underline;"><em>Do this instead</em></span>: “If you do decide to do any pre-cleaning before your house cleaner arrives, communicate which chemicals you used and where,” says Toby Schulz, CEO of Maid2Match in Australia. “And please remember to make sure the room is well ventilated.”</p> <p><strong>Leaving a key with a neighbour </strong></p> <p>Sometimes scheduling conflicts arise, and you need to arrange for your house cleaner to get a key to your home. Of course, you don’t want to cancel at the last minute and totally upend your cleaning pro’s schedule, and this is a good solution. Well, it is when it goes off without a hitch … which rarely happens. What if the neighbour isn’t home or doesn’t hear the doorbell?</p> <p>“This never seems to quite work as planned,” says cleaner, Olive Cantor. “Plus, the entire cleaning job runs late, and that can impact not only our client’s cleaning but also our entire day.”</p> <p><span style="text-decoration: underline;"><em>Do this instead</em></span>: work out a mutually agreeable option, like bringing your key to your house cleaner earlier in the day or hiding it away in an uncommon place like under a driveway paver. If you’re looking for a more permanent solution, you might want to invest in a smart lock that lets you provide an employee with “digital keys” that work just for that day.</p> <p><strong>Providing your own cleaning products and tools</strong></p> <p>It’s a nice gesture to want to provide everything your house cleaner needs so it’s all right there waiting for them and they don’t have to lug it to your house every week. But insisting on the wrong tools and products can actually make the job harder, especially when you leave out all those items to “help.”</p> <p>“This [makes] it hard to find my way around and determine the right way to clean each surface,” says Jenna Shaughnessy, a former professional house cleaner who’s currently a home decor and DIY expert. “While you may have excellent intentions, it might make cleaning harder and take more time.”</p> <p><span style="text-decoration: underline;"><em>Do this instead</em></span>: communicate your preferences in advance (like, maybe you only want natural cleaning products or your kid is allergic to a certain scent), and then discuss your house cleaner’s preferences as well. They’re the pros, after all, and they know what’s good! Perhaps they find a certain vacuum to be more effective or love a product that cuts their work time in half.</p> <p>You can also discuss whether they would like you to stock up on these items for them or if they would prefer to bring their own supplies. “That way,” says Avila, “I can be sure that I’m using things I’m familiar with and that I know will work well for the job.”</p> <p><strong>Offering 'helpful advice' while they're working</strong></p> <p>It’s your home, and it has some quirks. To be fair, so do you. And you know your house cleaner wants to do the job to your specifications, so if you happen to be in the same room and notice they could be doing something differently, you might want to offer your two cents, whether it’s about the best way to clean that tricky oven rack or how to scrub the stainless steel sink. But truly, resist the urge.</p> <p>Lauren Doss, owner of a cleaning business, notes that all the stopping, starting and direction-giving makes it difficult to work efficiently. With one client who wanted things done a very specific way and kept interjecting as she worked, Doss says it “added a lot of time to the job, as I had to double-check each step with them.” Not to mention that this behaviour shows a lack of trust, even if you aren’t quite as intrusive as that client was.</p> <p><span style="text-decoration: underline;"><em>Do this instead</em></span>: Provide clear instructions to your cleaner before they start working, then let them do their job. “It’s important for clients to trust their housekeeping professionals and allow them to work without interference,” says Doss. “If there’s a problem, offer constructive criticism rather than nitpicking.”</p> <p><strong>Not wanting to burden your house cleaner with other home problems </strong></p> <p>House cleaners don’t need to know tiny details about every maintenance issue in your house. Too much information! However, let’s be clear: they sure appreciate your telling them about problems that affect their job. A burned-out bulb in the fridge is not important … but a clogged toilet definitely is.</p> <p>And that’s not the only potential issue here. “I had one client who failed to tell me that the door on their second oven was loose,” recounts Cantor. “I went to open the oven to clean it, and off came the door! Not only was that scary – and potentially dangerous – but I was then worried that I was the one who broke it.”</p> <p><span style="text-decoration: underline;"><em>Do this instead</em></span>: let your house cleaner know if something they are going to be cleaning or using is broken. If you won’t be home when your house cleaner arrives, leave sticky notes on problem places. In the case of the broken oven door, Cantor says, “a little heads-up would have saved a lot of stress for everyone!”</p> <p><em>Image credits: Getty Images</em></p> <p><em>This article originally appeared on <a href="https://www.readersdigest.com.au/food-home-garden/11-polite-habits-house-cleaners-secretly-hate-and-what-to-do-instead?pages=1" target="_blank" rel="noopener">Reader's Digest</a>. </em></p>

Home & Garden

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11 ways your clothes could be killing you

<p><strong>Toxic fabrics</strong></p> <p>Man-made fabrics like polyester, nylon, rayon, and acrylic are dripping with dyes and chemicals. “These textiles are made with potentially toxic fibres, particularly those designed with fashion or convenience in mind,” explains Dr Gabriella Farkas. “Beware of stain resistant, insect-repelling, flame-retardant, water-repellent, waterproof, perspiration-proof, anti-static, anti-cling, and anti-shrink fabrics.” Just to name a few.</p> <p>The more benefits from said apparel, the more you might be subjecting yourself to toxic chemicals. “Those chemicals may separate from the clothes, set up shop on your skin, and eventually enter your bloodstream,” adds Caleb Backe, a health and wellness expert. This may spur a rash, but it’s even more concerning that the US Centers for Disease Control and Prevention has found that some chemicals in workout clothing like Dimethylformamide may be linked to liver damage. Opt for natural fibres, ideally organic, such as cotton, wool, silk, flax, and hemp.</p> <p><strong>High heels</strong></p> <p>Pumps and t-strap heels are causing you a lot more than just foot pain and blisters – wearing high heels days can actually lead to a shortened calf. When you slide on high heels day-in and day-out, anatomically the ankle becomes raised and the calf muscles contract.</p> <p>As these muscle fibres stiffen and become thicker, it can lead to discomfort when you’ve opted for flats. Ultimately, shortened calves may force you to walk on your tippy toes when you’re barefoot to avoid pain.</p> <p><strong>Skin tight jeans</strong></p> <p>You don’t need a Renaissance-style lace corset to trigger poor circulation, swollen legs, and blood clots – all you need are skinny jeans. A woman was cut out of her skinnies and hospitalised for four days after suffering numbness in her feet after squatting as she helped a relative move.</p> <p>And a study published in the <em>Journal of Neurology Neurosurgery &amp; Psychiatry</em> found that skinny jeans can damage muscle and nerve fibres in the legs.</p> <p><strong>Laundry detergent </strong></p> <p>Suffering from inexplicable bumps, redness, and rashes? Your laundry routine could be to blame. “Dyes and fragrances in detergent and laundry soaps contain chemicals that clean, deodorise, and disinfect,” explains Dr Jeffrey Fromowitz, a dermatologist. “For people with eczema or extremely sensitive skin, even the slightest contact can trigger a reaction.”</p> <p>He recommends avoiding dyes, fragrances, and harsh detergents and opting for liquid products, as they tend to leave fewer residues than powders. Use the “extra rinse” setting on your washing machine and keep your washing machine clean (i.e. lint-, dust-, and mould-free).</p> <p><strong>What you're not washing</strong></p> <p>Winter coats, scarves, and gloves that are washed only once per season are teeming with viruses and bacteria that can make you sick. Turns out, you should be washing hats and scarves weekly. Pyjamas should be washed daily and neckties that have grazed lunch tables and more should take a tumble every couple of wears, too.</p> <p><strong>Thongs and G-Strings</strong></p> <p>The issue with thongs isn’t necessarily the design, but what it’s composed of. Non-breathable materials trap moisture and can lead to urinary tract infections and yeast infections. Think a cotton crotch will do the trick? Think again. It’s just not enough to allow evaporation of moisture that breeds bacteria and helps maintain a healthy vaginal acidity.</p> <p>Since it is skimpy, make sure the next fabric your underwear makes contact with, i.e. skinny jeans, also offer a degree of breathability, too.</p> <p><strong>Bulky handbags</strong></p> <p>When walking with a big, bulky bag, we tend to raise our opposite shoulder to compensate for the weight. According to the Express Tribune, this may throw your sway off-kilter and lead to a collapsed foot arch corresponding to your weighted shoulder and a curved spine.</p> <p>This can ultimately lead to shoulder and neck pain, a trapped nerve, radiating pain into the arms, and carpal tunnel syndrome. Cue in back pain and arthritis as well. Consider switching to a backpack or distributing the weight between both shoulders evenly.</p> <p><strong>Flip flops or thongs</strong></p> <p>Flip flops are the official mascot of summer, but according to Katy Bowman, a biomechanist and author of Simple Steps to Foot Pain Relief, they fall short in a big way. “You have to clench the muscles in your feet the entire time you’re wearing them so they don’t fall off.” This can lead to shortened toe muscles, called hammer toes, and gait and balance changes, and it can affect how your whole body moves.</p> <p>“The ‘grip’ to keep footwear on makes some toe bones curl up and some down,” she adds. “It drives the end of some bones into the ground, creating higher-than-normal pressure which can lead to toe injury over time.” That friction can also lead to corns and calluses over time if there’s something for the toes to rub on overtop.</p> <p><strong>Compression garments</strong></p> <p>Compression around the midsection can be dangerous, too. Enter: Spanx and other smoothing garments. It can cause heartburn, bloating, gas, and nerve compression. What’s more, it can crush your organs and prevent your digestive system from working properly.</p> <p>According to a report by HuffPost, it can even cause blood clots and varicose veins. And that’s not all: Tight clothing of any sort can also trap moisture on the skin and cause infections and rashes, too.</p> <p><strong>Wrinkle-free clothing</strong></p> <p>Need a solid reason to toss that new top in the washer before wearing it to date night? Wrinkle-free clothing may be finished with a layer of formaldehyde, a known carcinogen that is not regulated in some countries.</p> <p><strong>Vintage clothing</strong></p> <p>What about used clothes whose source is unknown? “Bacteria, parasites, and fungi from a variety of diseases can survive on clothing for extended periods of time,” says Dr Farkas.</p> <p>Substantial heat is typically required to kill off any organisms, and experts recommend tumbling clothing with suspected ticks and other bugs in the dryer for 45 minutes before tossing them into the washer.</p> <p><em>Image credits: Getty Images</em></p> <p><em>This article originally appeared on <a href="https://www.readersdigest.com.au/healthsmart/11-ways-your-clothes-could-be-killing-you?pages=1" target="_blank" rel="noopener">Reader's Digest</a>. </em></p>

Beauty & Style

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11 things people who live to 100 have in common

<h2>Centenarian similarities</h2> <p>Living to be 100 requires a fair amount of luck, it’s true. But people who make it past the century mark also share some healthy habits that we could all benefit from. Here’s what we know centenarians have in common.</p> <h2>They have good genes</h2> <p>If you have at least one parent who lived to 95 or older, you have a better shot at a healthier (and presumably longer) life yourself, a 2017 study published in <em>The American Journal of Cardiology</em> found. Researchers reported that subjects with at least one parent living past age 95 had 29 per cent lower odds of having hypertension, 65 per cent lower odds of having a stroke, and 35 per cent lower odds of having cardiovascular disease than those whose parents died before age 95. That held true even when – and here’s the surprising thing – there were significant differences in social-economic status, physical activity, diet, and other lifestyle habits. “They were no more likely to eat low fat and only a small number were vegetarians,” says endocrinologist, Dr Sofiya Milman. While only about 25 per cent of longevity is related to genetics, that fraction seems to be the driving force behind how far those lifestyle habits (the remaining 75 per cent) can take you.</p> <h2>But genes aren’t everything</h2> <p>Longevity is complex. “Multiple genes are related to how long we live,” says professor of psychiatry, Dr Dilip Jeste. He’s also part of a team studying residents in Cilento, a region in Italy where the elderly live exceptionally long healthy lives. “In other words, if you have genes for certain types of fatal cancers, then the other genes that promote longevity may have less of an influence.” To hit the centenarian jackpot, an array of genes needs to be working together in your favour, but “there’s a lot more under our control than we think,” he adds. For example, take a set of twins with genes that predisposed them to lung cancer. If one smoked and one didn’t, the smoker would be 5.4 times more likely to develop lung cancer than the other, thus significantly hurting his chances at longevity.</p> <h2>They ‘postpone’ chronic illnesses</h2> <p>Chalk this up to those longevity genes. “Many centenarians get age-related diseases, such as cancer, at a much later age,” says Dr Milman. In a joint study between Albert Einstein College of Medicine and Boston University School of Public Health, she and a team of researchers found that the age at which their centenarian subjects experienced certain diseases were delayed between 18 and 24 years. So could escaping serious illnesses by the time you reach 100 be an indication that you’ve got some more good years ahead of you? Perhaps. In a 2008 issue of <em>The Journals of Gerontology</em>, researchers who examined supercentenarians (age 110 and older) found that most were independent in terms of daily life activities at the age of 100 and few were in nursing homes or other forms of assisted living before the age of 105.</p> <h2>They stay physically active</h2> <p>Physical activity throughout life, including your senior years, is associated not just with good health, but longevity as well. A National Institutes of Health study reports that just 2.5 hours of moderate activity a week could extend your life by 3.4 years. It turns out, some of the regions around the world with standout longevity are close-knit communities in rural areas. For these folks, work is often more physical than a desk job, and they’re probably not spending hours in a car every day. The Okinawa Centenarian Study, which followed residents of the Japanese village that boasts one of the world’s highest centenarian ratios, notes that regular physical activity throughout most of the centenarians’ lives (in conjunction with other healthy habits) allowed them to have “impressively young, clean arteries.” They didn’t lift weights or run 5Ks; they simply made fitness part of their lifestyle, whether it was taking strolls or tending to the garden. And in Villagrande, Sardinia, where men live about as long as the women (which is a rarity – typically, women outlive men), researchers attribute their day-to-day physical activity – most were shepherds in this mountainous region – to the men’s impressive longevity.</p> <h2>They don’t overeat</h2> <p>Places brimming with 100-year-olds have an unspoken custom: eat mindfully. “I’m stuffed” is just not something you’d hear at the table. They also tend not to eat alone and instead share their meals with family and friends, notes Dr Jeste. In Okinawa, for example, elders may even say, before a meal, “Hara hachi bu,” a Confucian concept that means “eat only until your stomach is 80 per cent full.” The upshot? The elderly Okinawans consumed about 7900 kilojoules a day throughout their lives. Australians consume an average of 8700 kilojoules. Why is that a problem? It seems that over-eating over-stresses our metabolic systems, while kilojoule restriction (as long as we get the necessary nutrients) is associated with lower levels of oxidative stress, inflammation, insulin sensitivity, and other conditions that speed up the ageing process. In fact, as authors of a joint Harvard-Salk Institute paper write, “At present, calorie restriction remains the most robust [i.e., evidence based] strategy for extending health and lifespan in most biological models tested.”</p> <h2>They eat healthy foods</h2> <p>The diets of these regions populated with healthy older people are different, but what they do have in common, says Dr Jeste, is what they don’t eat. “You don’t see a lot of high-fat or high-sugar foods.” For example, in Sardinia, the Mediterranean diet prevails; it’s rich in fish, fruits, vegetables, and healthy oils, all typically locally sourced. This is also true in Cilento, which boasts a diet especially rich in olives and rosemary. While Western foods have infiltrated Okinawa in recent years, its diet traditionally consists of only a little fish and pork, and plenty of vegetables, beans, tofu, seaweed, and complex carbohydrates, particularly purple and orange sweet potatoes.</p> <h2>They feel connected</h2> <p>In areas with higher-than-usual concentrations of centenarians, seniors are often an integrated part of their community. For some, church provides that connection. In Loma Linda, California, the only Blue Zone town (locations around the globe known for longevity and good health) in the United States, the seniors are Seventh-day Adventists; in Sardinia, they tend to be devout Roman Catholics. Religion encourages its believers to carve time during the week to go to church, which is not only a chance to strengthen their connection to God but to mingle with family and friends. As centenarian women interviewed in the Sardinia study repeatedly mentioned, it’s their ties to their family and God that’s kept them alive and kicking for so long.</p> <p>Maintaining quality social bonds, whether with fellow parishioners, family, or friends, have been linked to better health, while social isolation has been associated with an increased risk of inflammation in adolescents and worsened hypertension in old age. Studies published in the <em>Journal of the American Heart Association and Cancer</em> have also associated a strong social network (of the real, as opposed to virtual, kind) with better recovery from disease, including breast cancer and heart attack.</p> <h2>They feel respected</h2> <p>It’s probably not a coincidence that in areas with an unusually high number of centenarians, the culture is one that truly respects the elderly. In Sardinia, seniors are part of everyday society, not shuttled off into retirement and nursing homes. As a child of an elder interviewed in Cilento told researchers: “We always come to our father. He is still our point of reference and an example for us, for the way he takes things.”</p> <h2>They enjoy the outdoors</h2> <p>Part of the advantage of living in a rural, close-knit community is that you have open land, perfect for gardening or strolling. You can walk to a neighbour’s house (or even to work or run errands), and the air is fresh and clean. It’s pleasant. And while Loma Linda, California, is hardly a rural village, it’s populated by Seventh-day Adventists, who specifically promote getting outside in their official manual: “…we live intelligently in accordance with health principles of exercise, respiration, sunshine, pure air, use of water, sleep, and rest.”</p> <p>Why is being outside so helpful? “Multiple factors come into play,” says Dr Jeste. While some may partly credit vitamin D from sunshine for lengthening life, he believes that other factors may have more to do with it. “When you’re outdoors, you’re being active,” he says, whether you’re gardening or walking to or from somewhere. “You’re also looking at trees and nature. You’re more apt to interact with other people than feeling isolated. All this can promote happy feelings.” That, in turn, promotes a positive outlook on life.</p> <p><em>This article originally appeared in <a href="https://www.readersdigest.com.au/healthsmart/11-things-people-who-live-to-100-have-in-common" target="_blank" rel="noopener">Reader's Digest</a>. </em></p> <p><em>Images: Getty</em></p>

Retirement Life

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11 polite habits cruise workers actually dislike – and what to do instead

<p><strong>Onboard etiquette</strong></p> <p>At hotels and all-inclusive resorts, workers come and go over the course of your stay. That’s not the case on cruises, where cruise ship employees will be sailing with you throughout the entire voyage. Because of that, you get to know your stateroom attendant, preferred bartender and favourite performer in a different way, and you might want to go out of your way to be friendly and polite to them. But while your motivations may be good, the etiquette rules at sea aren’t necessarily the same as the ones on land.</p> <p>Some habits you think are polite don’t go over quite the way you’d expect. They may even affect cruise worker’s pay rate and the opportunity for them to be offered a future contract, according to Alissa M., a performer who’s worked on some of the world’s top cruise lines, including Holland America, Princess and Norwegian. And other seemingly kind gestures may actually be awkward or get in the way of an employee doing his or her job.</p> <p>So, what do you need to know before you embark on a cruise? We got the inside scoop from cruise ship directors, chefs, servers, entertainers, stateroom attendants and other employees to find out the missteps they wish you’d avoid – and what you should do instead. These cruise tips will make sure it’s smooth sailing for everyone, every time.</p> <p><strong>Raving about your special-request dinner</strong></p> <p>It’s wonderful when you have such a delicious meal that you want to compliment the chef and tell everyone at your dinner table about it. However, when the item in question is a special request – especially one that required advance notice for preparation – the chef won’t be able to replicate it right away, which may upset other guests who want it.</p> <p>“The problem is not when they share it but when everyone loves the dish and then wants it now. A special request cannot be mass-produced,” explains one chef on a small luxury cruise line who prefers to remain anonymous. “The other concern is that many people in the kitchen are now making dozens of special requests, and they’re being pulled away from preparing dishes from the regular menu.”</p> <p><em>Do this instead</em>: tell your dinner mates that your special-request dish was excellent after they’re finished with their meals. That way, you’ve complimented the chef, but you’ve also given him and other chefs in the galley ample time to recreate the dish for more passengers.</p> <p><strong>Sharing positive feedback about entertainers to the cruise director or guest services</strong></p> <p>Guests may think they’re doing entertainers a favour when they compliment their performances to other employees on the ship, but that message isn’t going to the right people. “A lot of people assume that the cruise director is the ‘boss’ of the entertainers, but rarely are they the ones making hiring decisions,” explains Alissa. “Because my agent and corporate personnel are shoreside, they don’t see what happens onboard.”</p> <p><em>Do this instead</em>: complete the surveys at the end of your cruise, and turn them in or submit them online. “The official feedback surveys are the only way positive messages get back to the decision makers who actually decide my bookings, pay rate and more,” Alissa explains. “If a worker really stands out to you on your cruise in any department, please mention them by name in the guest post-cruise survey. Telling the cruise director or guest services will do very little to benefit that employee who went above and beyond.”</p> <p><strong>Helping to bring in the boat after an excursion or expedition</strong></p> <p>It takes a lot of effort to get that Zodiac or tender boat back to where it needs to be after an excursion, and if you can help, why wouldn’t you? Well, because it’s not actually as helpful as you think it is. “Some guests grab the poles to ‘help’ when they are approaching the platform and returning to the ship, but this causes the boat to jerk, or the boat must pull away again from the ship because they have unsteadied it,” explains one expedition team leader on a small ship about this etiquette mistake. “Guests can also injure themselves by pulling too hard and straining a muscle, or they can hurt their hands and fingers.”</p> <p>Another problem? Sometimes people stand up in the boat, which causes a danger to the group, since the driver can’t see properly.</p> <p><em>Do this instead</em>: stay seated in the boat, and hold on tightly to the ropes until the boat is secured by the expedition team and crew on the ship. The team will tell you when it’s safe to get up and how to leave the boat. Leave the navigation to the experts to keep you and everyone else safe.</p> <p><strong>Offering to buy an entertainer a drink during the show</strong></p> <p>If you’re enjoying the performances of a singer, dancer or piano player on your ship, you might want to buy them a drink to say thank you during the show. However, that’s not the best way to express your gratitude. Plus, it might not even be allowed. “I worked for some cruise lines where our contracts explicitly stated we could not have alcohol onstage or drink close to showtime,” explains Alissa. “In some instances, this is a fireable offense.” Plus, it can be awkward. “We don’t want to be rude,” she adds, “but we also cannot break our contract rules.”</p> <p>Beyond that, beverages are expensive for cruise-ship guests – but workers can buy their drinks at cost. “I feel bad accepting a $17 to $20 drink from a guest that would cost me $1.25 in the crew bar,” Alissa explains.</p> <p><em>Do this instead</em>: show your appreciation for a worker by tipping them or purchasing a piece of merchandise. And remember: while you’re on holiday, they’re working, and there are certain lines you shouldn’t cross.</p> <p><strong>Asking personal questions to be friendly</strong></p> <p>It’s easy to get cosy with cruise ship employees. After all, you’re all at sea together for an extended period of time, and it’s their job to make sure you’re happy and comfortable. Since they’re seeing you with your family or hearing about your adventures, it seems rude not to reciprocate and ask them about themselves. While that’s certainly true to a degree, the problem comes when you forget that this is a professional relationship, not a friendship.</p> <p>“Guests ask very personal questions,” says Steve M.*, who’s been a cruise director for more than 15 years. “I am an open book, and I always say, ‘If you are ready for the answer, I will tell you the truth.’ Then you tell the truth and they either take offense or try to change you.” Think: relationships (like, why they aren’t married or chose not to have kids), religion and politics. Just like at the Christmas dinner table, these conversations can get uncomfortable quickly.</p> <p><em>Do this instead</em>: say hello and definitely be cordial, but limit your conversations to casual small talk. And before posing any personal questions, ask yourself this: How would you feel if the tables were turned—especially if you were being asked these questions at work?</p> <p><em>*Steve M. is a pseudonym.</em></p> <p><strong>Going to your stateroom as soon as you board the ship</strong></p> <p>While you might think it’s polite to get out of the way of other passengers during the boarding process by heading straight to your cabin, you’ll actually be in the way of employees if your stateroom isn’t ready. Sometimes, especially on smaller vessels, guests are permitted to board the ship before the rooms have been completely turned over and refreshed from the prior passengers.</p> <p>“If you arrive at your room too early, it slows down the process,” says Steve. “Plus, the crew then must be polite and become engaged with guests, which is not helpful.” And let’s not forget about your luggage, which takes a while to actually get to your room and won’t be there when you are!</p> <p><em>Do this instead</em>: if you board early, wait until the ship’s personnel announce when the staterooms are ready. (Or board later for less of an issue – and to skip the boarding rush.) While you wait, have lunch at the buffet restaurant, check out the cruise ship’s hidden features or chill out by the pool. Just remember to pack your bathing suit in your carry-on so you have access to it right away!</p> <p><strong>Stacking plates for your sever</strong></p> <p>It seems like stacking the plates would make it easier for your server to pick up dirty dishes, but this can actually cause all sorts of problems. “It really messes up removing the plates, especially if the standard in the restaurant is not to stack plates but take them away one or two at a time,” explains one restaurant employee with a small cruise line. “And it actually makes it more difficult to clear and wash the plates for the dishwashers.”</p> <p>The latter is especially true when the passengers haven’t eaten everything on their plates. This causes an uneven stack, which makes it difficult for the server to carry the stack back to the dishwasher … who also has to deal with a huge mess, since the bottoms of the plates are now covered in goop from the plates above them.</p> <p><em>Do this instead</em>: let the servers do their jobs. They have been trained in the ship’s preferred plate-removal method, and they’ll get those items to the back in the most efficient, least messy way possible.</p> <p><strong>Tipping your server on the restaurant check</strong></p> <p>If you’re dining at a specialty restaurant and you’ve had excellent service, you’ll want to leave a tip. But here’s what you probably don’t realise: “Passengers may think they are generously tipping a crew member by writing in a tip on the receipt, but it sadly doesn’t go to that crew member,” says one server with a large cruise line. “My understanding is that it goes into the ship’s account, and that’s how the ship pays for the ‘gratuities paid for’ incentives you see when you book your trip. It’s kind of distributed between all the crew … and maybe not even that.”</p> <p><em>Do this instead</em>: “It is way better to tip a crew member directly with cash,” she says. “That way, you are sure that member got the tip you think they deserved – and that you really wanted them to have. [But] the crew are not allowed to tell passengers that.”</p> <p><strong>Complimenting an entertainer's looks or appearance </strong></p> <p>Sure, compliments can be lovely, but they can also be super awkward when they’re from someone you barely know. “A big thing that bothers me is when passengers comment on my looks or my body, thinking it’s polite and a compliment,” explains Madeline D., a production singer on some of the larger cruise ships. “One time I had a guest, who was a repeat cruiser, tell me I looked like I lost weight.”</p> <p>There are many things wrong with a statement like that, starting with the fact that it’s an assumption and an inherent judgement, not to mention a backhanded compliment. It also implies that the guest is staring at her body and looking at it in an inappropriate way. Depending on the situation, it could also border on flirting, which crosses a line too.</p> <p><em>Do this instead</em>: save comments about appearances for friends and family – and honestly, maybe not even that. If you want to say something nice to a performer on the ship, tell them you enjoyed their performance that evening.</p> <p><strong>Telling the piano player how much you're enjoying the song</strong></p> <p>Cruise directors are also singers and entertainers, so they’re interacting with passengers in those roles as well while on board. According to Steve, some passengers love a performance so much that they want to tell the performer right away – even in the middle of said performance. “Guests will come to talk to you in the middle of a song to tell you how much they are enjoying your music, but then it’s sometimes difficult to remember where you were, and you can lose the song,” he says. “While it’s nice that people appreciate your talent, there are other ways of showing it.”</p> <p><em>Do this instead</em>: wait until the performance is over so you don’t accidentally trip up the performer. You’ll enjoy the song more this way, anyway – and so will your fellow cruisers!</p> <p><strong>Not letting the crew know when there's a problem</strong></p> <p>You may not want to bother employees or say anything negative while on your cruise, but this is a mistake. The crew is there to make sure you have an incredible experience, and they really want to help you make the most of it. Plus, your unhappiness will eventually seep out. “Guests will say they love everything while on board, and then in their survey, they’ll nitpick about very small things, and by the end of the review, they are unhappy,” says Steve.</p> <p><em>Do this instead</em>: if you’re not happy about something, let guest services know as soon as possible. And if you’re not happy with your meal, let the maître d’ know so they can bring you something more satisfactory. Remember: the ship’s staff and crew can’t fix something that they don’t know is wrong; let them know what’s going on, give them a chance to make it right and turn this into the best cruise you’ve ever taken. As mentioned earlier, the guest surveys are taken seriously – and used to determine staffing and pay rates – so it truly doesn’t help anyone when you’re complaining after the fact.</p> <p><em>Image credits: Getty Images</em></p> <p><em>This article originally appeared on <a href="https://www.readersdigest.com.au/travel/11-polite-habits-cruise-workers-actually-dislike-and-what-to-do-instead?pages=1" target="_blank" rel="noopener">Reader's Digest</a>. </em></p>

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Screwed over: how Apple and others are making it impossible to get a cheap and easy phone repair

<p>If Apple and other tech companies have their way, it will only become harder to have our phones and other devices repaired by third-party businesses.</p> <p>Smartphones and many other tech devices are increasingly being designed in ways that make it challenging to repair or replace individual components.</p> <p>This might involve soldering the processor and flash memory to the motherboard, gluing components together unnecessarily, or using non-standard <a href="https://www.ifixit.com/News/14279/apples-diabolical-plan-to-screw-your-iphone">pentalobe screws</a> which make replacements problematic.</p> <p>Many submissions to an Australian “right to repair” <a href="https://www.pc.gov.au/inquiries/current/repair/submissions#initial">inquiry</a> have called on tech manufacturers to provide a fair and competitive market for repairs, and produce products that are easily repairable. </p> <p>The <a href="https://www.pc.gov.au/inquiries/current/repair/issues/repair-issues.pdf">right to repair</a> refers to consumers’ ability to have their products repaired at a competitive price. This includes being able to choose a repairer, rather than being forced by default to use the device manufacturer’s services. </p> <p>But it seems Apple doesn’t want its customers to fix their <a href="https://www.vice.com/en/article/evmeya/apple-iphone-right-to-repair-california">iPhones</a>or <a href="https://www.inputmag.com/culture/apples-repair-policies-are-utterly-shameful-and-shouldnt-be-allowed-e-waste-recycling-macbooks-t2">Macbooks</a> themselves. The company has <a href="https://www.vice.com/en/article/nz85y7/apple-is-lobbying-against-your-right-to-repair-iphones-new-york-state-records-confirm">lobbied against</a> the right to repair in the United States and has <a href="https://www.npr.org/2020/11/18/936268845/apple-agrees-to-pay-113-million-to-settle-batterygate-case-over-iphone-slowdowns">been accused of deliberately slowing down</a> iPhones with older batteries.</p> <p><a href="https://www.pewtrusts.org/en/research-and-analysis/blogs/stateline/2019/10/16/tech-giants-fight-digital-right-to-repair-bills">Opposition</a> against the right to repair from tech companies is to be expected. Cornering consumers into using their service centres increases their revenue and extends their market domination.</p> <p>In its defence, Apple has said <a href="https://time.com/4828099/farmers-and-apple-fight-over-the-toolbox/">third-party repairers</a> could use lower quality parts and also make devices vulnerable to hackers. </p> <p>It also defended its <a href="https://venturebeat.com/2019/08/14/apple-defends-iphone-unauthorized-battery-warning-as-a-safety-feature/">battery warning indication</a> as a “safety” feature, wherein it started to alert users if their phone’s replacement battery hadn’t come from a certified Apple repairer. </p> <p>In the US, Apple’s <a href="https://support.apple.com/irp-program">independent repair provider program</a> grants certain providers access to the parts and resources needed to fix its devices. Independent repair shops in <a href="https://www.apple.com/newsroom/2020/07/apple-expands-iphone-repair-services-to-hundreds-of-new-locations-across-the-us/">32 countries</a> can now apply, but the scheme has yet to extend outside the US.</p> <h2>Impact on users</h2> <p>With the iPhone 12 — the latest iPhone offering — Apple has <a href="https://www.ifixit.com/News/45921/is-this-the-end-of-the-repairable-iphone">made it even harder</a> for third-party repairers to fix the device, thereby increasing users’ reliance on its own services. </p> <p>Apple has hiked its <a href="https://support.apple.com/en-au/iphone/repair/service/screen-replacement">repair charges</a> for iPhone 12 by more than 40%, compared with the iPhone 11. It is <a href="https://support.apple.com/en-au/iphone/repair/service/screen-replacement">charging</a> more than A$359 to fix an iPhone 12 screen outside of warranty and A$109 to replace the battery. </p> <p>Historically, third-party repairers have been a cheaper option. But using a third-party repairer for an iPhone 12 could render some phone features, such as the camera, <a href="https://www.theverge.com/2020/10/30/21542242/apple-iphone-12-third-party-repairs-ifixit-camera-module-replacement">almost inoperable</a>.</p> <p>According to reports, fixing the iPhone 12’s camera requires <a href="https://9to5mac.com/2020/10/30/iphone-12-camera-repair/">Apple’s proprietary</a> system configuration app, available only to the company’s own authorised technicians. </p> <p>It’s not just Apple, either. <a href="https://www.techradar.com/au/news/samsungs-galaxy-s20-ultra-is-unsurprisingly-difficult-to-repair">Samsung’s</a> flagship phones are also quite tricky for third-party repairers to fix.</p> <h2>Impact on environment</h2> <p>When certain parts for repairs aren’t available, manufacturers will produce new phones instead, consuming <a href="https://www.envirotech-online.com/news/environmental-laboratory/7/breaking-news/how-do-smartphones-affect-the-environment/48339">more energy and resources</a>. In fact, manufacturing one smartphone <a href="https://www-sciencedirect-com.ezproxy.cqu.edu.au/science/article/pii/S095965261733233X">consumes</a> as much energy as using it for ten years.</p> <p>As smartphones become harder to repair, electronic waste will grow. Apple and Samsung both cited environmental benefits when they announced they would no longer ship <a href="https://theconversation.com/apples-iphone-12-comes-without-a-charger-a-smart-waste-reduction-move-or-clever-cash-grab-148189">chargers</a> with their phones. </p> <p>Yet, they’ve turned a blind eye to the environmental damage that would arise from completely cornering the repair market.</p> <p>The average Australian home has <a href="https://thinktv.com.au/facts-and-stats/australian-homes-are-experiencing-a-screen-explosion/">6.7 devices</a>, including televisions, personal computers, laptops, tablets and smartphones. With diminishing opportunities for repair, the environmental burden from disposing of these devices will increase.</p> <h2>What is being done?</h2> <p>Phone giants make it tough for third-party repairers to do their job in a variety of ways. This includes constantly changing designs, adding hurdles to the repair process, and restricting access to parts, diagnostic software and repair documentation. </p> <p>Meanwhile, consumers are left with broken phones and huge repair bills — and repairers are left with less business.</p> <p>The fight to remove barriers to repair is gaining momentum outside Australia, too, in countries including <a href="https://www.policyalternatives.ca/publications/monitor/when-will-canadians-have-right-repair">Canada</a>, the <a href="https://www.thetimes.co.uk/article/right-to-repair-means-spare-parts-for-household-appliances-mr5gmkjxr">United Kingdom</a> and the <a href="https://www.repair.org/legislation">United States</a>. Legislative reforms have been introduced in the <a href="https://repair.eu/news/european-parliament-calls-for-ambitious-right-to-repair/">European Union</a> and <a href="https://www.vice.com/en/article/93wy8v/newly-passed-right-to-repair-law-will-fundamentally-change-tesla-repair">Massachusetts</a>.</p> <p>France has introduced a <a href="https://www.ecologie.gouv.fr/indice-reparabilite">Repairability Index</a> requiring electrical and electronic equipment companies to inform consumers about their products’ repairability on a scale of one to ten. </p> <p>This takes into account the ease of repairability, availability and price of spare parts and availability of technical repair documents.</p> <h2>The path moving forward</h2> <p>Until the push for right to repair legislative reform gathers pace globally, consumers will have little choice but to pay up to big companies to access their authorised repair services. </p> <p>If they don’t, they may risk losing their warranty, ending up with a non-functional device and even <a href="https://static1.squarespace.com/static/5e449c8c3ef68d752f3e70dc/t/5ea8a6d93b485d0feb9b5d6b/1588111098207/Report_RightToRepair_HanleyKellowayVaheesan-1.pdf">infringing</a> upon the manufacturers’ software copyrights.</p> <p>Ideally, phone companies (and others) would assist users with the repair process by providing replacement parts, repair documentation and diagnostic tools to third-party repairers. </p> <p>This would also help <a href="https://www.apple.com/au/newsroom/2020/07/apple-commits-to-be-100-percent-carbon-neutral-for-its-supply-chain-and-products-by-2030/">Apple</a> and <a href="https://www.samsung.com/us/aboutsamsung/sustainability/environment/">Samsung</a> reduce their carbon footprint and achieve their environmental goals.</p> <p>Although the way things are going, it’s unlikely tech companies will be able to escape their self-inflicted repair obligations. In the past, Apple CEO Jeff Williams has <a href="https://www.apple.com/newsroom/2019/08/apple-offers-customers-even-more-options-for-safe-reliable-repairs/">said, "</a>we believe the safest and most reliable repair is one handled by a trained technician using genuine parts that have been properly engineered and rigorously tested."</p> <p>But with only so much workforce available even to Apple, sharing the load with smaller repairers will help. </p> <p>And for consumers’ benefit, the right to repair legislation must be taken seriously, with consistent repairability scores developed across the globe.</p> <p><em>Image credits: Getty Images</em></p> <p><em>This article originally appeared on <a href="https://theconversation.com/screwed-over-how-apple-and-others-are-making-it-impossible-to-get-a-cheap-and-easy-phone-repair-156871" target="_blank" rel="noopener">The Conversation</a>. </em></p>

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