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"Lots of NDAs": Channel Nine could face class action

<p>Channel Nine could face a class action over <a href="https://www.oversixty.com.au/finance/legal/damning-report-exposes-toxic-workplace-culture-at-channel-nine" target="_blank" rel="noopener">allegations of bullying</a>, sexual harassment and inappropriate conduct, according to one of Australia's leading employment lawyers Josh Bornstein. </p> <p>Bornstein told<em><a href="https://www.news.com.au/finance/business/media/channel-nine-could-face-class-action-over-allegations-of-bullying-sexual-harassment-and-inappropriate-conduct/news-story/7e7f5979007ae16ae81621e48e48acab" target="_blank" rel="noopener"> news.com.au</a></em> that a class action might be an option for men and women who were the victims of a "hostile workplace". </p> <p>“There is a provision of the Sex Discrimination Act that is relatively recent and was introduced as a result of the Respect At Work changes,” he said.</p> <p>“It is a new provision that says that it’s a breach of the Act for an employer to maintain a workplace that is hostile for women.</p> <p>“So in light of the report, which indicates widespread bullying, sexism, punishment, sexual harassment, and favouritism of male reporters over female reporters getting access to stories, there is at least the basis on which to start considering whether a class action could be brought.”</p> <p>Bornstein is the principal lawyer at Maurice Blackburn, a law firm that has won more than  $4.3 billion in settlements for clients since their inception in 1998. </p> <p>“If the report is right, it’s systemic, which means many women have been impacted, and they’ve been subjected to an environment that’s hostile to them because of their gender, and if they’ve been harmed by that, a class action could give them some form of redress," he added. </p> <p>However, one of the complications would be the nondisclosure agreements some of the women may have signed before leaving the companies. </p> <p>“I’m aware there’s lots of NDA, particularly at Nine, and lots of releases as well.</p> <p>“A class action just requires a sufficiently large enough group of affected people who come together to lodge a case that says, ‘This is the sort of workplace environment we’ve been subjected to’.</p> <p>“They have to show that they’ve been subjected to the sorts of behaviours that are dealt with in the report and that or that adverse conduct was based on their gender, and then if they were able to show that the law had been breached, then compensation would be based on individual harm.”</p> <p>He added that in his opinion, while it might be better "for women to band together to pursue a collective case" it may be a bit more difficult as "there’s a fear that if you take on commercial networks, that’s the end of your career," which he said is a "well founded" fear. </p> <p><em>Image: FiledIMAGE / Shutterstock.com</em></p>

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Parents demand action after five-year-old son brutally attacked with golf club

<p>William Brooks-Chiplin was playing in the front yard of his friend’s house in Tamworth, NSW on Thursday, when he was allegedly attacked with a golf club by another child. </p> <p>The five-year-old's face was extremely swollen and he was left dizzy and unable to move his jaw. </p> <p>“The people who came out and saw it thought he was gone. He didn’t make a sound, and he wasn’t moving,” his father, Kayleb Brooks, said.</p> <p>“My thought was he was going to die. No kid should ever experience that,” his mother, Marrisa Tisdell, added.</p> <p>His parents also said the young boy “is having nightmares, waking up and screaming in his sleep”.</p> <p>William is required to return to hospital for further scans to determine whether he has any hairline fractures or issues with his eyesight. </p> <p>NSW Police said they identified the 10-year-old accused of hitting William, and he had been given a warning under the Young Offenders Act, designed to provide an alternative process to court proceedings for children accused of crimes. </p> <p>For children aged between 10 and 14 years, the act is design in such way because, “a child cannot be held criminally responsible for their conduct because they don’t understand right or wrong”, according to Hugo Law Group’s Linday Stankovic.</p> <p>However, William's parents are calling for the government to change the age of criminal responsibility following the incident. </p> <p>“The kid pretty much just got a caution,” William's mum said. </p> <p>“(It’s) is unfair, because in the meantime he is suffering and nothing is being done about it,” his dad added. </p> <p>However, things aren't that simple as there are other concerns about the implication. </p> <p>Earlier this month, the Australian Human Rights Commissioner wrote to the NT government urging it to not lower the age of  criminal responsibility from 12 to 10-years-old.</p> <p>“The younger a child comes into contact with the criminal justice system, the more likely they will go on to commit more serious and violent crimes," National Children’s Commissioner Anne Hollonds said.</p> <p>“Lowering the age of criminal responsibility to 10 years will not make communities safer, it will only see rates of child offending increase.</p> <p>“These are primary school age children, and harsh, punitive responses are not the answer. “</p> <p>A recent report also found that more than three-quarters of children had mental health needs or cognitive disability, and 47 per cent had multiple diagnosed cognitive disabilities.</p> <p><em>Image: 7News</em></p>

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ACCC launches legal action against Coles and Woolworths

<p>The Australian Competition and Consumer Commission (ACCC) has launched legal action against supermarket giants Woolworths and Coles. </p> <p>The ACCC alleges that they breached consumer law by misleading customers through fake discount pricing on hundreds of products. </p> <p>They also alleged that both companies had sold items at regular prices for up to six months, then increased the prices of those items by at least 15 per cent before placing them in the promotion. </p> <p>The ACCC alleges up to 266 products were involved in the fake discount pricing at Woolworths at different times over an estimated 20 month period, and 245 products for Coles over a 15 month period. </p> <p>“Following many years of marketing campaigns by Woolworths and Coles, Australian consumers have come to understand that the ‘Prices Dropped’ and ‘Down Down’ promotions relate to a sustained reduction in the regular prices of supermarket products,” ACCC chair Gina Cass-Gottlieb said.</p> <p>“However, in the case of these products we allege the new ‘Prices Dropped’ and ‘Down Down’ promotional prices were actually higher than, or the same as, the previous regular price.”</p> <p>Some of the Woolworths products reportedly included Tim Tams, Dolmio sauces, Doritos Salsa, Energizer batteries, Kellogg's cereals and more.</p> <p>For Coles, products reportedly included Arnott’s Shapes biscuits, Band-Aids and Cadbury chocolates amongst others.</p> <p>In a statement, Woolworths CEO Amanda Bardwell said they would carefully review the claims and engage with the ACCC on the matter. </p> <p>"Cost-of-living pressures remain a key issue for millions of Australians who shop with us every week,”  she said. </p> <p>"Our customers are telling us they want us to work even harder to deliver meaningful value to them and it's important they can trust the value they see when shopping our stores.</p> <p>"Our Prices Dropped program was introduced to provide our customers with great everyday value on their favourite products.</p> <p>"We remain committed to offering many ways for customers to save at the checkout, including thousands of weekly specials, everyday low prices on household essentials, a great value own brand range and through our Everyday Rewards program."</p> <p>Coles said the allegations related to a period of significant cost inflation for the retailer. </p> <p>“Coles’ own costs were rising, which led to an increase in the retail price of many products,” it said.</p> <p>“Coles sought to strike an appropriate balance between managing the impact of cost price increases on retail prices and offering value to customers though the recommencement of promotional activity as soon as possible after the establishment of the new non-promotional prices.”</p> <p>CHOICE Director of Campaigns Rosie Thomas welcomed the ACCC's announcement and call for greater transparency in supermarket pricing. </p> <p>"We know … promotional labels at the major supermarkets often confuse shoppers and the frequent changes in prices make it difficult to tell whether there is a genuine discount or not," she said. </p> <p>The ACCC said it identified the conduct through consumer contacts and social media monitoring. </p> <p>"We're seeking a significant penalty," the ACCC chair said. </p> <p>"This is serious conduct that is of great concern to us, that affected many consumers with millions of products sold, subject to this practice."</p> <p><em>Image: ABC News</em></p>

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Edwina Bartholomew's classy call to action

<p>As a regular on <em>Sunrise</em>, Edwina Bartholomew is used to sharing stories with Australians every morning. But recently, she shared something far more personal: a story about her own health.</p> <p>“I have cancer,” she revealed, <a href="https://www.oversixty.com.au/health/caring/sunrise-star-announces-cancer-diagnosis-live-on-air" target="_blank" rel="noopener">live on Seven's popular morning program</a>. The diagnosis? Chronic Myeloid Leukaemia (CML), a form of cancer she can manage with a daily tablet, giving her a good prognosis. But it's what she did next that was so classy and impressive.</p> <p>After the show went to air, Edwina <a href="https://7news.com.au/sunrise/sunrise-star-edwina-bartholomew-reveals-cancer-diagnosis-in-bid-to-make-sure-mums-put-health-first--c-15951518" target="_blank" rel="noopener">published a statement on 7News</a> that gave more detail on her circumstances, including how she came to discover her condition and why she chose to share the news the way she did. </p> <p>“It’s the luckiest unlucky thing to ever happen to me,” Edwina wrote, but her diagnosis also served as a wake-up call – one that she believes many other women, particularly mums, might need to hear.</p> <p>For Edwina, it all began with a decision many mothers know all too well: the choice to put everyone else’s needs first. "Although I’d been to the doctor for snotty noses and inexplicable toddler rashes many times, I hadn’t been to see a GP for myself since I was pregnant with my son – more than two years ago," she wrote.</p> <p>Sound familiar? As mums, it’s so easy to focus on the demands of children, work and home, while neglecting their own well-being. But Edwina’s story is a powerful reminder that sometimes, it’s not just about juggling it all – it’s about making time for yourself before life demands it.</p> <p>Her diagnosis came after a series of small but pivotal moments. She recalled how her four-year-old daughter, Molly, jumped on her, causing discomfort that made her realise she hadn’t truly focused on her own health in years. This led her to take the important step of scheduling a doctor’s appointment, where routine blood work revealed irregularities. Although a mammogram came back clear, the blood test results were anything but.</p> <p>From that moment, life changed in a whirlwind. Within days, Edwina was in hospital undergoing a bone marrow biopsy and starting treatment. But what’s perhaps most surprising – and relatable – is that, like so many mums, she almost didn’t make it to that crucial blood test. “It took me another month to pop into a pathology clinic," she wrote. "You know how it is; work to do, the house to clean, the laundry to do, the dinner to cook. I was busy.”</p> <p>That delay is something many women can relate to. They prioritise families, jobs and the never-ending to-do list, but at what cost?</p> <p>Edwina's story is a call to action for mums to stop delaying their own self-care. And she wanted to deliver that call to action in the strongest way possible; not through an interview, but through her own clear words.</p> <p>"I didn’t want to be interviewed and I didn’t want a sad photo of me here," she wrote. "That’s why you are reading my words, accompanied by a photo of my happy little family."</p> <p>“It was important to me to tell you my story because I suspect there are quite a few people out there suffering from a not-so-healthy dose of benign neglect, particularly mums like me," Edwina explained. "We often take care of everyone else in our family and forget to put on our own oxygen mask first.”</p> <p>Edwina’s words are a reminder that it’s essential to look after yourself – not as a last resort, but as a priority. Regular check-ups, preventative tests and simply listening to your body can make all the difference.</p> <p>The experience has clearly reshaped Edwina’s outlook on life. “What is clear from the past few months is that I need to dramatically change things,” she wrote. While she’ll still appear on <em>Sunrise</em>, she’s decided to cut back her work schedule, take breaks and spend more time with her family – genuinely focusing on her health and well-being.</p> <p>Her advice to other mums is clear: “If this sounds familiar to you, maybe it’s time to check in on your health as well.”</p> <p>This is a timely reminder that mums must take care of themselves first. As Edwina’s journey has shown, early detection and self-care are key.</p> <p>Make that appointment, get that check-up and take a moment to breathe.</p> <p>Your health is worth it – because if you don’t look after yourself, you can’t fully look after the ones you love.</p> <p><em>Images: Instagram</em></p>

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"I am a woman": Boxer launches legal action after gold medal win

<p>Imane Khelif has filed an official complaint over online bullying and harassment she has been subject to throughout the course of the Paris Olympics.</p> <p>The Algerian boxer, who took home the gold medal in the women's competition, has been at the centre of a wave of abuse over her gender, with misinformation circulating over her gender. </p> <p>According to Khelif's lawyer Nabil Boudi, the gold medallist has filed a legal complaint in France for online harassment.</p> <p>“The boxer Imane Khelif has decided to begin a new fight, a fight for justice, dignity and honour,” Boudi said in a statement, saying Khelif had filed the complaint for “aggravated online harassment … to Paris prosecutors”.</p> <p>He added, “The investigation will determine who was behind this misogynist, racist and sexist campaign, but will also have to concern itself with those who fed the online lynching.”</p> <p>The “iniquitous harassment” the boxing champion had been subjected to would remain “the biggest stain on these Olympic Games”, said Boudi.</p> <p>On Saturday, Khelif emerged victorious in the women’s 66kg final against China’s Yang Liu in a unanimous points decision, having been the focus of intense scrutiny in the French capital for the duration of the Games. </p> <p>After her victory, Khelif said the gold medal she had won was the best response to her critics.</p> <p>Asked by reporters about the row over her eligibility, she said, “I am fully qualified to take part, I am a woman like any other. I was born a woman, lived a woman and competed as a woman.”</p> <p><em>Image credits: Ulrik Pedersen/CSM/Shutterstock Editorial </em></p>

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Stormy seas ahead: Why confidence in the cruise industry has plummeted

<div class="theconversation-article-body"><em><a href="https://theconversation.com/profiles/jennifer-holland-969445">Jennifer Holland</a>, <a href="https://theconversation.com/institutions/university-of-suffolk-3830">University of Suffolk</a></em></p> <p>The cruise industry has weathered many storms, including fairly regular brushes with disease. Outbreaks of <a href="https://www.cdc.gov/nceh/vsp/pub/norovirus/norovirus.htm">norovirus</a>, <a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3294517/">H1N1</a> and <a href="https://www.nytimes.com/2019/05/02/world/americas/measles-scientology-cruise-ship.html">measles</a> have all happened in the not too distant past. Despite this, a cruise has traditionally been regarded as a safe holiday – the kind where you don’t have to worry about a thing.</p> <p>COVID-19 has changed this. Cruise ships were a hotbed of transmission during the early stages of the pandemic, particularly the Diamond Princess, which was quarantined for six weeks in Japan in spring 2020. It had over <a href="https://www.bmj.com/content/369/bmj.m1632">700 confirmed cases</a>, and for a period was the world’s <a href="https://www.theguardian.com/world/live/2020/feb/20/coronavirus-live-updates-diamond-princess-cruise-ship-japan-deaths-latest-news-china-infections?page=with:block-5e4ea39f8f0811db2fafb3ec#block-5e4ea39f8f0811db2fafb3ec">leading COVID-19 hotspot</a> after China. Coverage of this and other ships’ outbreaks has taken its toll.</p> <p><a href="https://www.sciencedirect.com/science/article/pii/S259019822100035X">Research</a> that I conducted with colleagues in Australia shows that the pandemic has changed how people think of cruise holidays. We surveyed over 600 people in the UK and Australia, both cruisers and non-cruisers, to ask them about their willingness to cruise and future travel intentions, to explore how COVID-19 has affected perceptions of travel and cruise risks.</p> <p>Nearly 45% of interviewees had less belief than before the pandemic that cruise lines are transparent and honest about safety or health issues. Respondents were also fearful of going on a cruise, with 47% saying they don’t trust cruise lines to look after them if something goes wrong. This is staggering for an industry that depends on repeat customers.</p> <p>We further found that 67% of people are less willing to cruise as a result of the pandemic, while 69% said they feel less positive about cruising now. What’s most surprising is that even repeat cruisers said they feel nervous about cruising as a result of the pandemic, with this emotion coming up repeatedly in the survey’s open-ended questions. This is a gamechanger. Until now, loyal cruisers have always come back, with previous disease outbreaks having <a href="https://www.sciencedirect.com/science/article/abs/pii/S0261517716300309">little</a> <a href="http://ijbssnet.com/journals/Vol_4_No_7_July_2013/2.pdf">impact</a>.</p> <h2>What went wrong?</h2> <p>When the pandemic began, cruise ships immediately suffered high infection rates among passengers and crew. During the first wave, thousands were <a href="https://www.theguardian.com/world/2020/mar/27/stranded-at-sea-cruise-ships-around-the-world-are-adrift-as-ports-turn-them-away">stranded onboard</a> ships as they were held in quarantine or <a href="https://www.sciencedirect.com/science/article/abs/pii/S0160738320302103?via%3Dihub">refused entry to ports</a> as borders closed. By the end of April 2020, <a href="https://www.miamiherald.com/news/business/tourism-cruises/article241640166.html">over 50 cruise ships</a> had confirmed cases of COVID-19 and at least 65 deaths had occurred among passengers and crew.</p> <p>The story of one ship – the Ruby Princess – gained particular attention. Its passengers were allowed to disembark in Sydney in mid-March, with a number carrying the virus. The ship would go on to be linked to more than <a href="https://www.bbc.co.uk/news/world-australia-53802816">900 COVID-19 cases and 28 deaths</a>. The state of New South Wales later launched a <a href="https://www.dpc.nsw.gov.au/assets/dpc-nsw-gov-au/publications/The-Special-Commission-of-Inquiry-into-the-Ruby-Princess-Listing-1628/Report-of-the-Special-Commission-of-Inquiry-into-the-Ruby-Princess.pdf">public inquiry</a> into the ship’s outbreak and found that the state’s ministry of health made a number of serious errors in allowing passengers to get off.</p> <p>It didn’t take long for cruises to be depicted as <a href="https://www.bloomberg.com/news/articles/2020-03-24/virus-explosion-in-australia-exposes-cruise-ships-hidden-menace">places of danger and infection</a>, particularly in Australia. Lots of information about COVID-19 on cruise ships was published, especially about the <a href="https://cruiseradio.net/the-cruise-ship-story-mainstream-media-got-wrong/">Ruby Princess</a>, grabbing the <a href="https://trends.google.com/trends/explore?date=today%205-y&amp;q=Ruby%20Princess">public’s attention</a>. Undoubtedly, this amplified people’s perceptions of risk around cruise holidays. Our study found that the many stories on COVID-19 also reminded the public of previous illnesses and outbreaks onboard cruise ships.</p> <p>Given the high intensity of media interest in Australia, we weren’t surprised to find that perceived risks were higher there compared with the UK, with willingness to cruise lower. This suggests that there could be regional differences in how difficult it is for the industry to recover after the pandemic.</p> <h2>What happens next?</h2> <p>Most respondents in the study said they would wait until it was safe to cruise again – and there’s probably a long way to go on changing the current perception of cruise ships as giant incubators of disease. It’s doubtful pent-up demand from loyal cruisers will be enough to fill cruise ships to capacity – which is critical for <a href="https://link.springer.com/article/10.1057%2Fs41278-020-00158-3">long-term economic viability</a> – and so <a href="https://theconversation.com/can-the-cruise-industry-really-recover-from-coronavirus-144704">financial uncertainty</a> grows.</p> <p>The pandemic has been <a href="https://cruising.org/-/media/Facts-and-Resources/Cruise-Industry-COVID-19-FAQs_August-13-2020">catastrophic</a> for the industry so far, with financial losses of US$50 billion (£36 billion), 1.17 million job losses, 18 cruise ships sold or scrapped and at least <a href="https://www.maritime-executive.com/article/cmv-becomes-the-third-cruise-line-to-go-out-of-business-in-a-month">three cruise lines stopping trading</a>. Before the pandemic, a new cruise ship was built <a href="https://www.seatrade-cruise.com/news-headlines/golden-age-med-ports-need-prepare-new-generation-large-ships">every 47 days</a>, and off the back of the industry’s robust growth over the past two decades another <a href="https://cruising.org/en-gb/news-and-research/research/2020/december/state-of-the-cruise-industry-outlook-2021">19 ships</a> are due to enter operation in 2021, despite demand very likely to have fallen.</p> <p>To recover, the industry will need to address people’s perceptions of risk, which our research shows have heightened. Risk perception has a <a href="https://journals.sagepub.com/doi/10.1177/004728759803700209">significant influence</a> on holiday decision-making, and it will be even more critical post-COVID.</p> <p>In the wake of the pandemic, would-be cruisers will need to think about health protocols, outbreak prevention plans, onboard sanitation procedures, social distancing measures and health screenings. Also, they’ll need to consider the implications of potential outbreaks during the cruise. These could result in being quarantined in their cabin, needing to access healthcare, or even the cruise being terminated.</p> <p>All of this creates uncertainty, which adds to perceptions of risk. The industry will need to provide reassuring answers on all of these points to entice holidaymakers back onboard. Cruise companies will also need to convince customers that they are trustworthy and accountable, given the concerns about honesty and transparency raised by our research.</p> <p>Overall, the sector has been devastated by the pandemic. Possibly no other area of tourism has been as widely affected. A return to the robust growth enjoyed previously is unlikely for many years, if ever. But for there to be any chance of this happening, the industry must understand how the pandemic has affected people’s perceptions of cruises and address their concerns.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/152146/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><a href="https://theconversation.com/profiles/jennifer-holland-969445"><em>Jennifer Holland</em></a><em>, Lecturer in Tourism, <a href="https://theconversation.com/institutions/university-of-suffolk-3830">University of Suffolk</a></em></p> <p><em>Image credits: Shutterstock </em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/stormy-seas-ahead-confidence-in-the-cruise-industry-has-plummeted-due-to-covid-19-152146">original article</a>.</em></p> </div>

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Sacked Seven reporter launches legal action

<p>Veteran journalist Robert Ovadia has launched legal action against Channel Seven and its news boss Anthony De Ceglie after claiming he was unlawfully <a href="https://oversixty.com.au/finance/legal/veteran-seven-reporter-sacked-over-misconduct-allegations" target="_blank" rel="noopener">sacked</a>. </p> <p>The well-known news reporter was let go from the network on June 21st, following allegations of "inappropriate behaviour", with the alleged conduct reportedly including the exchange of messages with a female colleague four years ago.</p> <p>Seven management only became aware of the allegedly inappropriate exchange when it was reportedly brought to their attention by the ABC’s <em>Four Corners</em> program, which was working on an investigation into allegations of a toxic culture at Seven.</p> <p>Now, reports from <em>The Australian</em> claim the journalist lodged paperwork with the Fair Work Commission last month just days after being axed.</p> <p>Ovadia's lawyer John Laxon has confirmed to <em><a href="https://www.news.com.au/finance/business/media/veteran-journalist-robert-ovadia-takes-legal-action-against-seven/news-story/4ef1a259b51f72e35381eb1571c56d09" target="_blank" rel="noopener">news.com.au</a></em> that a general protections application has been lodged seeking orders of compensation for his dismissal, reinstatement to his job and pecuniary penalties.</p> <p>The reporter, who worked at Seven for 23 years, has previously said any suggestion of inappropriate behaviour was “false, malicious and will be defended”.</p> <p>A Seven spokesperson told <em>The Australian</em> it took “very seriously any allegations in relation to sexual harassment, bullying and other behaviours deemed to be inappropriate within the workplace”.</p> <p>“We take complaints seriously, manage them confidentially and deal with any breaches decisively.”</p> <p><em>Image credits: Seven</em></p>

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How would a switch to nuclear affect electricity prices for households and industry?

<div class="theconversation-article-body"><em><a href="https://theconversation.com/profiles/roger-dargaville-1832">Roger Dargaville</a>, <a href="https://theconversation.com/institutions/monash-university-1065">Monash University</a></em></p> <p>Peter Dutton has announced that under a Coalition government, seven nuclear power stations would be built around the country over the next 15 years.</p> <p>Experts have declared nuclear power would be <a href="https://www.abc.net.au/news/2024-06-20/power-prices-wont-fall-with-nuclear/103998172">expensive</a> and <a href="https://www.afr.com/politics/federal/nuclear-to-cost-17b-and-take-until-2040-to-build-csiro-20240521-p5jfaj#:%7E:text=Nuclear%20could%20cost%20up%20to,until%202040%20to%20build%3A%20CSIRO&amp;text=Peter%20Dutton's%20nuclear%20energy%20plans,operational%20until%20at%20least%202040.">slow to build</a>.</p> <p>But what might happen to energy prices if the Coalition were to win government and implement this plan?</p> <h2>How might we estimate the cost of nuclear?</h2> <p>By 2035, 50–60% of the existing coal-fired fleet will very likely <a href="https://aemo.com.au/-/media/files/stakeholder_consultation/consultations/nem-consultations/2023/draft-2024-isp-consultation/draft-2024-isp.pdf">have been retired</a>, including Vales Point B, Gladstone, Yallourn, Bayswater and Eraring – all of which will have passed 50 years old.</p> <p>These five generators contribute just over 10 gigawatts of capacity. It’s probably not a coincidence that the seven nuclear plants proposed by Dutton would also contribute roughly 10 gigawatts in total if built.</p> <p>Neither my team at Monash University nor the Australian Energy Market Operator has run modelling scenarios to delve into the details of what might happen to electricity prices under a high-uptake nuclear scenario such as the one proposed by the Coalition. That said, we can make some broad assumptions based on a metric known as the “levelised cost of electricity”.</p> <p>This value takes into account:</p> <ul> <li> <p>how much it costs to build a particular technology</p> </li> <li> <p>how long it takes to build</p> </li> <li> <p>the cost to operate the plant</p> </li> <li> <p>its lifetime</p> </li> <li> <p>and very importantly, its capacity factor.</p> </li> </ul> <p>Capacity factor is how much electricity a technology produces in real life, compared with its theoretical maximum output.</p> <p>For example, a nuclear power station would likely run at 90–95% of its full capacity. A solar farm, on the other hand, will run at just 20–25% of its maximum, primarily because it’s night for half of the time, and cloudy some of the time.</p> <p>CSIRO recently published its <a href="https://www.csiro.au/en/research/technology-space/energy/gencost">GenCost</a> report, which outlines the current and projected build and operational costs for a range of energy technologies.</p> <p>It reports that large-scale nuclear generated electricity would cost between A$155 and $252 per megawatt-hour, falling to between $136 and $226 per megawatt-hour by 2040.</p> <p>The report bases these costs on recent projects in South Korea, but doesn’t consider some other cases where costs have blown out dramatically.</p> <p>The most obvious case is that of <a href="https://www.edf.fr/en/the-edf-group/dedicated-sections/journalists/all-press-releases/hinkley-point-c-update-1">Hinkley Point C nuclear plant</a> in the United Kingdom. This <a href="https://www.reuters.com/business/energy/edfs-nuclear-project-britain-pushed-back-2029-may-cost-up-34-bln-2024-01-23/">3.2GW</a> plant, which is being built by French company EDF, was recently <a href="https://www.edf.fr/en/the-edf-group/dedicated-sections/journalists/all-press-releases/hinkley-point-c-update-1">reported</a> to be now costing around £34 billion (about A$65 billion). That’s about A$20,000 per kilowatt.</p> <p>CSIRO’s GenCost report assumed a value of $8,655 per kilowatt for nuclear, so the true levelised cost of electricity of nuclear power in Australia may end up being twice as expensive as CSIRO has calculated.</p> <hr /> <p><iframe id="Aryx7" class="tc-infographic-datawrapper" style="border: none;" src="https://datawrapper.dwcdn.net/Aryx7/4/" width="100%" height="400px" frameborder="0"></iframe></p> <hr /> <h2>Other factors play a role, too</h2> <p>Another factor not accounted for in the GenCost assumptions is that Australia does not have a nuclear industry. Virtually all the niche expertise would need to be imported.</p> <p>And very large infrastructure projects have a nasty habit of <a href="https://www.cis.org.au/publication/bungles-blowouts-and-boondoggles-why-australias-infrastructure-projects-cost-more-than-they-should/">blowing out in cost</a> – think of Snowy 2.0, Sydney’s light rail project, and the West Gate Tunnel in Victoria.</p> <p>Reasons include higher local wages, regulations and standards plus aversion from lenders to risk that increases cost of capital. These factors would not bode well for nuclear.</p> <p>In CSIRO’s GenCost report, the levelised cost of electricity produced from coal is $100–200 per megawatt-hour, and for gas it’s $120–160 per megawatt-hour. Solar and wind energy work out to be approximately $60 and $90 per megawatt-hour, respectively. But it’s not a fair comparison, as wind and solar are not “dispatchable” but are dependent on the availability of the resource.</p> <p>When you combine the cost of a mix of wind and solar energy and storage, along with the cost of getting the renewable energy into the grid, renewables end up costing $100–120 per megawatt-hour, similar to coal.</p> <p>If we were to have a nuclear-based system (supplemented by gas to meet the higher demands in the mornings and evenings), the costs would likely be much higher – potentially as much as three to four times if cost blowouts similar to Hinkley Point C were to occur (assuming costs were passed on to electricity consumers. Otherwise, taxpayers in general would bear the burden. Either way, it’s more or less the same people).</p> <h2>But what about the impact on your household energy bill?</h2> <p>Well, here the news is marginally better.</p> <p>Typical retail tariffs are 25-30 cents per kilowatt-hour, which is $250–300 per megawatt-hour. The largest component of your energy bill is not the cost of generation of the electricity; rather, it’s the cost of getting the power from the power stations to your home or business.</p> <p>In very approximate terms, this is made up of the market average costs of generation, transmission and distribution, as well as retailer margin and other minor costs.</p> <p>The transmission and distribution costs will not be significantly different under the nuclear scenario compared with the current system. And the additional transmission costs associated with the more distributed nature of renewables (meaning these renewable projects are all over the country) is included in the estimate.</p> <p>According to my back-of-the-envelope calculations, your retail tariff under the nuclear scenario could be 40–50c per kilowatt-hour.</p> <p>But if you are a large energy consumer such as an aluminium smelter, you pay considerably less per kilowatt-hour as you don’t incur the same network or retailer costs (but the cost of generating electricity in the first place makes up a much bigger proportion of the total cost).</p> <p>So if the cost of electricity generation soars, this hypothetical aluminium smelter’s energy costs will soar too.</p> <p>This would be a severe cost burden on Australian industry that has traditionally relied on cheap electricity (although it’s been a while since electricity could be described as cheap).</p> <h2>A likely increase in energy costs</h2> <p>In summary, in a free market, it is very unlikely nuclear could be competitive.</p> <p>But if a future Coalition government were to bring nuclear into the mix, energy costs for residential and especially industrial customers would very likely increase.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/232913/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/roger-dargaville-1832">Roger Dargaville</a>, Director Monash Energy Institute, <a href="https://theconversation.com/institutions/monash-university-1065">Monash University</a></em></p> <p><em>Image credits: Shutterstock </em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/how-would-a-switch-to-nuclear-affect-electricity-prices-for-households-and-industry-232913">original article</a>.</em></p> </div>

Money & Banking

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End of the line for P&O: why is Australia such a tough market for the cruise ship industry?

<div class="theconversation-article-body"><em><a href="https://theconversation.com/profiles/freya-higgins-desbiolles-181651">Freya Higgins-Desbiolles</a>, <a href="https://theconversation.com/institutions/university-of-south-australia-1180">University of South Australia</a></em></p> <p>Miami-based cruise operator Carnival Corporation has <a href="https://www.carnivalaustralia.com/media-releases/2024/june/media-release.aspx">announced</a> it will retire its P&amp;O Cruises Australia brand in March 2025.</p> <p>The decision marks the end of the line for an iconic cruise brand in Australia and the Pacific, after <a href="https://www.pocruises.com.au/about/history">nearly a century</a> of operations.</p> <p>Parent company Carnival has been on a campaign of international growth through acquisitions and mergers since at least 1989. P&amp;O Cruises Australia was bought by the company in 2003.</p> <p>Many Australians might remember the brand’s iconic television advertisements from the 1980s and ‘90s that encouraged them to escape the rat race.</p> <figure><iframe src="https://www.youtube.com/embed/curt8yAwPpY?wmode=transparent&amp;start=0" width="440" height="260" frameborder="0" allowfullscreen="allowfullscreen"></iframe><figcaption><span class="caption">P&amp;O’s memorable advertisements from the 1980s and 1990s encouraged Australians to escape the rat race.</span></figcaption></figure> <p>But the reality of cruising’s international consolidation leaves little room for such nostalgia and national brand attachment.</p> <p>Still, cruising is a big part of Australia’s tourism sector, and cruises are a large source of inbound visitors. The Australian Cruise Association estimates the industry’s <a href="https://www.australiancruiseassociation.com/sites/default/files/documents/2023-10/CLIA_ACA_CruiseEIA_Infographic.pdf">total economic contribution</a> is as high as A$5.63 billion.</p> <p>Australians are hungry for cruise ship experiences. They make up the <a href="https://www.cruising.org.au/Tenant/C0000003/2020%20Awards%20Sponsors/2023%20Australia%20Source%20Market%20Infographic_Final%20V3.pdf">fourth largest</a> source market for passengers, at 1.25 million last year.</p> <h2>Australia is a tough place to make a profit</h2> <p>A <a href="https://cruising.org/en/news-and-research/press-room/2024/april/state-of-the-cruise-industry-report">recent report</a> by Cruise Lines International Association painted a picture of a thriving industry. New, bigger ships are being rolled out to meet a growing market of both new and loyal cruise enthusiasts.</p> <p>So why are operators struggling here? P&amp;O hasn’t been the only brand facing difficulties down under.</p> <figure class="align-right "><figcaption></figcaption></figure> <p>P&amp;O’s sister line Cunard recently announced it will <a href="https://www.cruisehive.com/iconic-cruise-line-will-stop-homeporting-in-australia/114867">stop basing itself</a> in Australia from 2026, and Virgin Voyages’ Resilient Lady has <a href="https://www.smh.com.au/traveller/travel-news/branson-s-virgin-voyages-scraps-next-summer-s-australian-cruises-20240227-p5f83q.html">cancelled plans</a> for a second sailing season here next summer.</p> <p>Carnival <a href="https://www.carnivalaustralia.com/media-releases/2024/june/media-release.aspx">said</a> its decision on P&amp;O Australia came down to the region’s “significantly higher operating and regulatory costs” and small population. The company said it had been forced to change its operating approach to achieve “efficiencies”.</p> <p>The cruise sector was hit hard by the pandemic. In early 2020, Carnival reported a staggering single quarter net loss of <a href="https://www.reuters.com/article/idUSL4N2DV2XV/">US$4.4 billion</a>. The company also suffered reputational damage following a <a href="https://www.bbc.com/news/business-67215595">high-profile COVID outbreak</a> on its Ruby Princess cruise ship.</p> <p>The international cruise market is heavily concentrated. Almost <a href="https://cruisemarketwatch.com/market-share/">80%</a> of the passenger market is shared by three big companies: Carnival, Royal Caribbean International and Norwegian cruise lines.</p> <p>Australia’s high operating costs and relatively small market make it tough for big cruise companies to achieve the profitability they expect. Carnival’s Cunard Line attributed its decision to <a href="https://www.canberratimes.com.au/story/8440670/carnival-cruise-lines-shun-victoria-over-fee-hike/">move out</a> of Melbourne to a 15% hike in port fees.</p> <p>As these companies have sought to strengthen their competitive advantage, acquiring smaller players has been a popular strategy.</p> <p>This mass tourism model can deliver relatively cheap holidays for passengers. But it often also sacrifices well-loved smaller cruise operations that are more connected to local histories and cultures.</p> <p>There is also the tyranny of distance for Australia, and increasing geopolitical risks affecting cruising.</p> <p>The Australasian region faces stiff competition as a cruise destination from alternatives such as the Caribbean and the Mediterranean, which are close to large markets. Virgin Voyages said its cancellation of the 2024–25 sailing schedule was due to major safety concerns in the Red Sea.</p> <h2>What does its future hold?</h2> <p>Reassuringly, customers with P&amp;O bookings for the remainder of 2024 will not be affected. Next year, the brand’s Pacific Encounter and Pacific Adventure ships will continue to sail, but under new branding for Carnival Cruise Line. Pacific Explorer will be retired from service.</p> <p>In Australia, the mass tourism model of the big cruise operators is no doubt here to stay. But there could be further cuts to the range of destination ports offered as the industry prioritises profits.</p> <p>In the longer term, however, a crucial question concerns the future of ports around Australia that have been enticed into engaging with the cruise industry. Many government tourism authorities have been keen to expand the sector.</p> <p>As a result, access to some smaller ports has been negotiated and there has been a push to build new facilities in New South Wales, the biggest market.</p> <p>This has received <a href="https://www.nsw.gov.au/media-releases/government-acts-to-protect-yarra-bay-from-cruise-ship-terminal">pushback</a> from some parts of the community who argue the economic benefits don’t outweigh the cultural and ecological cost.</p> <p>In the future, there could be a more sustainable solution for Australian cruising in smaller expedition-like formats. These have been particularly successful in locations such as the Kimberley in Western Australia.</p> <p>Local communities at small-ship destinations may find this model of cruising more acceptable, given its lower passenger numbers and smaller environmental impact.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/231607/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/freya-higgins-desbiolles-181651">Freya Higgins-Desbiolles</a>, Adjunct Senior Lecturer in Tourism Management/ Adjunct Associate Professor, <a href="https://theconversation.com/institutions/university-of-south-australia-1180">University of South Australia</a></em></p> <p><em>Image credits: Shutterstock</em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/end-of-the-line-for-pando-why-is-australia-such-a-tough-market-for-the-cruise-ship-industry-231607">original article</a>.</em></p> </div>

Cruising

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Rough seas or smooth sailing? The cruise industry is booming despite environmental concerns

<div class="theconversation-article-body"><em><a href="https://theconversation.com/profiles/frederic-dimanche-836528">Frédéric Dimanche</a>, <a href="https://theconversation.com/institutions/toronto-metropolitan-university-1607">Toronto Metropolitan University</a> and <a href="https://theconversation.com/profiles/kelley-a-mcclinchey-1287281">Kelley A. McClinchey</a>, <a href="https://theconversation.com/institutions/wilfrid-laurier-university-1817">Wilfrid Laurier University</a></em></p> <p>Cruise ship season is officially underway in British Columbia. The season kicked off with the arrival of Norwegian Bliss on April 3 — the <a href="https://www.cheknews.ca/first-cruise-ship-of-the-season-to-arrive-in-victoria-in-less-than-2-weeks-1196426/">first of 318 ships</a> that are scheduled to dock in Victoria this year. Victoria saw a record 970,000 passengers arrive in 2023, with more expected in 2024.</p> <p>The cruise industry <a href="https://doi.org/10.1016/j.trip.2021.100391">was badly hit</a> by the <a href="https://financialpost.com/financial-times/the-2020s-were-meant-to-be-a-boom-decade-for-cruises-then-covid-19-hit-them-like-a-tidal-wave">suspension of cruise operations due to the COVID-19 pandemic</a> in 2020. Fuelled by heavy consumer demand and industry innovation, cruising has made a comeback. It is now one of the fastest-growing sectors, rebounding even faster than international tourism.</p> <p>While many predicted <a href="https://www.cnbc.com/2020/04/05/carnivals-struggle-to-survive-the-coronavirus-as-outbreak-wipes-out-the-cruise-industry.html">a difficult recovery</a>, a <a href="https://cruising.org/en">recent industry report shows a remarkable post-pandemic rebound</a>. Two million more people went on cruises in 2023 versus 2019, with demand predicted to top 35 million in 2024.</p> <p>But environmental issues plague the sector’s revival. Are they an indication of rough seas ahead? Or will a responsive industry mean smooth sailing?</p> <p>Cruising has long been criticized <a href="https://www.sbs.com.au/news/article/their-purpose-is-to-be-fun-but-theres-a-dark-side-to-cruising-the-seas/dzxivdoos">for being Janus-faced</a>: on the surface, cruises are convenient, exciting holidays with reputed economic benefits. But lurking underneath are its <a href="https://doi.org/10.1016/j.tourman.2017.11.002">negative environmental and social impacts</a>.</p> <h2>Unprecedented growth</h2> <p>Newly constructed mega-ships are part of the industry’s unprecedented growth. Royal Caribbean’s Icon of the Seas is the <a href="https://www.cruisehive.com/top-10-biggest-cruise-ships-in-the-world/66448">largest cruise ship in the world</a>, with 18 decks, 5,600 passengers and 2,350 crew.</p> <p>MSC World Europa with 6,700 passengers and 2,100 crew, P&amp;O Arvia with 5,200 passengers and 1,800 crew, and Costa Smeralda with 6,600 passengers and 1,500 crew also claim mega-ship status.</p> <p>Those sailing to and from Alaska via Victoria will be some of the <a href="https://hakaimagazine.com/features/cruise-ship-invasion/">estimated 700,000 passengers departing Seattle</a> on massive ships three sport fields in length.</p> <p>Baby boomers represent less than 25 per cent of cruise clientele. Gen X, <a href="https://www.thenewdaily.com.au/life/2024/01/15/cruise-millennials-gen-z">Millennials and Gen Z</a> have more interest than ever in cruising, with these younger markets being targeted as the future of cruise passengers.</p> <p>The Cruise Lines International Association asserts that <a href="https://cruising.org/-/media/clia-media/research/2024/2024-state-of-the-cruise-industry-report_041424_web.ashx">82 per cent of those who have cruised will cruise again</a>. To entice first-timers and meet the needs of repeat cruisers, companies are offering new itineraries and onboard activities, from <a href="https://www.timescolonist.com/business/royal-caribbean-quantum-cruise-ship-1st-at-sea-bumper-cars-skydiving-observation-capsule-4585987">simulated skydiving and bumper cars</a> to <a href="https://nationalpost.com/travel/cruise-ship-offers-pickleball-on-the-high-seas">pickleball</a> and lawn bowling.</p> <p>Solo cruise travel is also on the rise, and <a href="https://www.cruisetradenews.com/demand-for-multi-generational-cruise-holidays-on-the-up-data-finds/">multi-generational family cruise travel</a> is flourishing, explaining the extensive variety of cabin classes, activities and restaurants available on newly constructed and retrofitted ships.</p> <p>However, only a few cruise ports are large enough to dock mega ships. Cruise lines are responding by offering off-beat experiences and catering more to the distinct desires of travellers.</p> <p>In doing so, there is a <a href="https://www.positivelyosceola.com/2024s-top-cruise-trends-embracing-smaller-ships-solo-adventures-and-luxury-suites/">move towards smaller vessels and luxury liners</a>, river cruises and <a href="https://www.travelweek.ca/news/cruise/expedition-cruising-what-is-it-and-how-do-you-sell-it/">expedition cruising</a>. Leveraging lesser-known ports that can only be accessed via compact luxury ships <a href="https://www.cntraveler.com/story/small-cruise-ships-are-more-sustainble-and-on-the-rise">offers more mission-driven, catered experiences</a> for the eco-minded traveller.</p> <h2>Cruising and environmental costs</h2> <p>Cruise ship visitors are known to negatively impact Marine World Heritage sites. While most sites regulate ballast water and wastewater discharge, there are <a href="https://doi.org/10.3390/su12020611">concerns about ship air emissions and wildlife interactions</a>.</p> <p>Cruise ship journeys along Canada’s west coast, for example, <a href="https://www.theguardian.com/environment/2022/jul/09/us-cruise-ships-using-canada-as-toilet-bowl-for-polluted-waste-alaska-british-columbia">are leaving behind a trail of toxic waste</a>. <a href="https://foe.org/wp-content/uploads/2023/04/Comparison_of_CO2_Emissions_v2.pdf">A study by environmental organization Friends of the Earth</a> concluded that a cruise tourist generates eight times more carbon emissions per day than a land tourist in Seattle.</p> <p>Also, a rise in expedition cruising means more negative impacts (long-haul flights to farther ports, less destination management in fragile ecosystems, <a href="https://www.nytimes.com/2024/03/03/briefing/last-chance-tourism.html">last chance tourism</a>) and a rise in carbon dioxide emissions.</p> <p>Toxic air pollutants from cruise ships around ports are higher than pre-pandemic levels, <a href="https://www.transportenvironment.org/discover/europes-luxury-cruise-ships-emit-as-much-toxic-sulphur-as-1bn-cars-study/">leaving Europe’s port cities “choking on air pollution</a>.” Last year, Europe’s 218 cruise ships emitted as much sulphur oxides as one billion cars — a high number, considering the introduction of the <a href="https://doi.org/10.1016/S2542-5196(20)30002-4">International Maritime Organization’s sulphur cap in 2020</a>.</p> <h2>Rough seas ahead or smooth sailing?</h2> <p>Royal Caribbean said its Icon of the Seas is designed to <a href="https://www.reuters.com/business/environment/worlds-largest-cruise-ship-sets-sail-bringing-concerns-about-methane-emissions-2024-01-27/">operate 24 per cent more efficiently than the international standard</a> for new ships. International Maritime Organization regulations <a href="https://www.bloomberg.com/news/articles/2024-01-22/royal-caribbean-s-icon-of-the-seas-highlights-climate-impact-of-cruises">must be 30 per cent more energy-efficient</a> than those built in 2014.</p> <p>But despite the industry using liquefied natural gas instead of heavy fuel oil and electric shore power to turn off diesel engines when docking, industry critics still claim <a href="https://www.theguardian.com/environment/2024/jan/26/icon-of-the-seas-largest-cruise-ship-human-lasagne-climate-fuel-lng-greenwashing">the cruise sector is greenwashing</a>. As a result, some cities like Amsterdam, Barcelona and Venice are <a href="https://www.forbes.com/sites/maryroeloffs/2023/07/21/war-on-cruise-ships-amsterdam-latest-port-to-limit-or-ban-cruise-liners">limiting or banning cruise ships</a>.</p> <p>Environmental critiques remain strong, especially for <a href="https://dergipark.org.tr/en/pub/ijegeo/issue/65449/957262">polar expeditions</a>. The industry must respond and <a href="https://doi.org/10.1007/978-3-031-01949-4_131">increase sustainability efforts</a>, but their measures remain reactive (i.e., merely meeting international regulations) rather than proactive. In addition, by sailing their ships under <a href="https://www.washingtonpost.com/opinions/2020/05/13/real-problem-with-cruise-industry/">flags of convenience</a>, cruise companies evade taxes and demonstrate an unwillingness to abide by a nation’s environmental, health and labour regulations.</p> <p>In any case, environmental concerns are escalating along with the industry. <a href="https://www.nationalgeographic.com/travel/article/cruising-green-eco-operators-make-waves">Travel agents and industry figures are aware of these impacts</a> and should help promote cruise lines that demonstrate a commitment to sustainable practices.</p> <p>Local residents need to expect more from port authorities and local governments in order <a href="https://doi.org/10.1016/j.annals.2024.103732">to cope with cruise tourism</a>. Cruise consumers should recognize the environmental costs of cruising, and demand accountability and transparency from cruise lines.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/228181/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><a href="https://theconversation.com/profiles/frederic-dimanche-836528"><em>Frédéric Dimanche</em></a><em>, Professor and Director, Ted Rogers School of Hospitality and Tourism Management, <a href="https://theconversation.com/institutions/toronto-metropolitan-university-1607">Toronto Metropolitan University</a> and <a href="https://theconversation.com/profiles/kelley-a-mcclinchey-1287281">Kelley A. McClinchey</a>, Teaching Faculty, Geography and Environmental Studies, <a href="https://theconversation.com/institutions/wilfrid-laurier-university-1817">Wilfrid Laurier University</a></em></p> <p><em>Image credits: Shutterstock</em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/rough-seas-or-smooth-sailing-the-cruise-industry-is-booming-despite-environmental-concerns-228181">original article</a>.</em></p> </div>

Cruising

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“The spirit of Australia”: Rival airlines' actions praised after Bonza collapse

<p>Thousands of passengers were left stranded across the country when budget airline Bonza cancelled all their flights and announced that they have entered into voluntary administration. </p> <p>“Bonza has temporarily suspended services due to be operated today, as discussions are currently underway regarding the ongoing viability of the business,” CEO Tim Jordan said. </p> <p>“We apologise to our customers who are impacted by this and we are working as quickly as possible to determine a way forward that ensures there is ongoing competition in the Australian aviation market," he later told news.com.au.</p> <p>Rival airlines, including Jetstar, Qantas and Virgin have all stepped in to help passengers and staff affected by Bonza's sudden collapse. </p> <p>Jetstar and Virgin Australia sprung into action when one passenger, <a href="https://www.oversixty.com.au/travel/travel-trouble/not-good-enough-karl-takes-aim-at-airline-cancellation" target="_blank" rel="noopener">Tracy Hilbert</a>, revealed her devastation after her morning flight to Melbourne got cancelled on the day that she was planning to be with her family following her father's passing on Monday. </p> <p>The two airlines helped her get to her destination without charging her for a ticket.</p> <p>Jetstar, which is owned by Qantas, also released a statement on Tuesday and said:  “We understand today’s news about Bonza will have a significant impact on many people’s travel plans.”</p> <p>“For Bonza customers who are due to travel today or who are stuck away from home, Jetstar and Qantas will assist by providing flights at no cost where there are seats available.”</p> <p>Qantas also released a statement offering employment support to staff affected by the budget airline's collapse. </p> <p>“We extend our thoughts to our aviation industry colleagues and their families – from pilots and cabin crew to flight planners and operations controllers,” it read.</p> <p>“If Bonza employees would like to discuss recruitment opportunities within Jetstar and Qantas, particularly in specialised fields which are unique to aviation, we’ve set up a dedicated page on the Jetstar careers website.</p> <p>“For any customers with a cancelled Bonza flight on a route we operate, to make sure you’re not further out of pocket, you can fly with us at no cost where we have seats available.”</p> <p>Virgin Australia also extended its hand to staff seeking employment, and offered support to any passengers stranded mid-journey with complimentary seats, where available. </p> <p>“When Bonza started in Australia, we welcomed its launch because competition makes us all better and benefits consumers. We are saddened to hear of Bonza’s current situation and the impacts on its people, customers and partners,” the statement read.</p> <p>“We will do what we can to support Bonza’s employees by prioritising them for any current and future roles at Virgin Australia, and encourage them to contact our careers team at recruitmentteam@virginaustralia.com if they wish.”</p> <p>The three airlines' responses have been applauded by the aviation industry and Aussies alike with many branding it “the spirit of Australia”. </p> <p><em>Image: </em><em>Lachie Millard/ news.com.au</em></p>

Domestic Travel

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Funding for refugees has long been politicized − punitive action against UNRWA and Palestinians fits that pattern

<p><em><a href="https://theconversation.com/profiles/nicholas-r-micinski-207353">Nicholas R. Micinski</a>, <a href="https://theconversation.com/institutions/university-of-maine-2120">University of Maine</a> and <a href="https://theconversation.com/profiles/kelsey-norman-862895">Kelsey Norman</a>, <a href="https://theconversation.com/institutions/rice-university-931">Rice University</a></em></p> <p>At least a dozen countries, including the U.S., have <a href="https://news.un.org/en/story/2024/01/1145987">suspended funding to the UNRWA</a>, the United Nations agency responsible for delivering aid to Palestinian refugees.</p> <p>This follows allegations made by Israel that <a href="https://www.wsj.com/world/middle-east/at-least-12-u-n-agency-employees-involved-in-oct-7-attacks-intelligence-reports-say-a7de8f36">12 UNRWA employees participated</a> in the Oct. 7, 2023, Hamas attack. The UNRWA responded by <a href="https://www.reuters.com/world/middle-east/un-palestinian-refugee-agency-investigates-staff-suspected-role-israel-attacks-2024-01-26/">dismissing all accused employees</a> and opening an investigation.</p> <p>While the seriousness of the accusations is clear to all, and the U.S. has been keen to <a href="https://www.nytimes.com/2024/01/30/us/politics/aid-gaza-israel.html">downplay the significance</a> of its pause in funding, the action is not in keeping with precedent.</p> <p>Western donors did not, for example, defund other U.N. agencies or peacekeeping operations amid accusations of <a href="https://www.hrw.org/news/2020/01/11/un-peacekeeping-has-sexual-abuse-problem">sexual assault</a>, <a href="https://www.justice.gov/usao-sdny/pr/former-un-general-assembly-president-and-five-others-charged-13-million-bribery-scheme">corruption</a> or <a href="https://www.hrw.org/legacy/summaries/s.bosnia9510.html">complicity in war crimes</a>.</p> <p>In real terms, the funding cuts to the UNRWA will affect <a href="https://www.unrwa.org/where-we-work/gaza-strip">1.7 million Palestinian refugees in Gaza</a> along with an additional 400,000 Palestinians without refugee status, many of whom benefit from the UNRWA’s infrastructure. Some critics have gone further and said depriving the agency of funds <a href="https://jacobin.com/2024/01/unrwa-defunding-gaza-israel">amounts to collective punishment</a> against Palestinians.</p> <p>Refugee aid, and humanitarian aid more generally, is theoretically meant to be neutral and impartial. But as experts in <a href="https://www.cambridge.org/core/books/reluctant-reception/558E2A93FF99B8F295347A8FA2053698">migration</a> <a href="https://www.routledge.com/UN-Global-Compacts-Governing-Migrants-and-Refugees/Micinski/p/book/9780367218836">and</a> <a href="https://press.umich.edu/Books/D/Delegating-Responsibility">international relations</a>, we know funding is often used as a foreign policy tool, whereby allies are rewarded and enemies punished. In this context, we believe the cuts in funding for the UNRWA fit a wider pattern of the politicization of aid to refugees, particularly Palestinian refugees.</p> <h2>What is the UNRWA?</h2> <p>The UNRWA, short for the U.N. Relief and Works Agency for Palestine Refugees in the Near East, was established two years after about <a href="https://theconversation.com/the-nakba-at-75-palestinians-struggle-to-get-recognition-for-their-catastrophe-204782">750,000 Palestinians were expelled or fled from their homes</a> during the months leading up to the creation of the state of Israel in 1948 and the subsequent Arab-Israeli war.</p> <p>Prior to the UNRWA’s creation, international and local organizations, many of them religious, provided services to displaced Palestinians. But after <a href="https://cup.columbia.edu/book/refuge-and-resistance/9780231202855">surveying the extreme poverty</a> and dire situation pervasive across refugee camps, the U.N. General Assembly, including all Arab states and Israel, voted to create the UNRWA in 1949.</p> <p>Since that time, <a href="https://www.unrwa.org/what-we-do">the UNRWA has been the primary aid organization</a> providing food, medical care, schooling and, in some cases, housing for the 6 million Palestinians living across its five fields: Jordan, Lebanon, Syria, as well as the areas that make up the occupied Palestinian territories: the West Bank and Gaza Strip.</p> <p>The mass displacement of Palestinians – known as the <a href="https://theconversation.com/the-nakba-at-75-palestinians-struggle-to-get-recognition-for-their-catastrophe-204782">Nakba, or “catastrophe</a>” – occurred prior to the <a href="https://www.unhcr.org/about-unhcr/who-we-are/1951-refugee-convention">1951 Refugee Convention</a>, which defined refugees as anyone with a well-founded fear of persecution owing to “events occurring in Europe before 1 January 1951.” Despite a <a href="https://www.unhcr.org/sites/default/files/legacy-pdf/4ec262df9.pdf">1967 protocol extending the definition</a> worldwide, Palestinians are still excluded from the primary international system protecting refugees.</p> <p>While the UNRWA is responsible for providing services to Palestinian refugees, the United Nations also created the U.N. Conciliation Commission for Palestine in 1948 to seek a <a href="https://www.refworld.org/docid/4fe2e5672.html">long-term political solution</a> and “to facilitate the repatriation, resettlement and economic and social rehabilitation of the refugees and the payment of compensation.”</p> <p>As a result, the UNRWA does not have a mandate to push for the traditional durable solutions available in other refugee situations. As it happened, the conciliation commission was active only for a few years and has since been sidelined in favor of the U.S.-brokered peace processes.</p> <h2>Is the UNRWA political?</h2> <p>The UNRWA has been <a href="https://www.migrationpolicy.org/article/palestinian-refugees-dispossession">subject</a> to political headwinds since its inception and especially during periods of heightened tension between Palestinians and Israelis.</p> <p>While it is a U.N. organization and thus ostensibly apolitical, it has <a href="https://cup.columbia.edu/book/refuge-and-resistance/9780231202855">frequently been criticized</a> by Palestinians, Israelis as well as donor countries, including the United States, for acting politically.</p> <p>The UNRWA performs statelike functions across its five fields – including education, health and infrastructure – but it is restricted in its mandate from performing political or security activities.</p> <p>Initial Palestinian objections to the UNRWA stemmed from the organization’s early focus on economic integration of refugees into host states.</p> <p>Although the UNRWA officially adhered to the U.N. General Assembly’s <a href="https://www.unrwa.org/content/resolution-194">Resolution 194</a> that called for the return of Palestine refugees to their homes, U.N., U.K. and U.S. <a href="https://cup.columbia.edu/book/refuge-and-resistance/9780231202855">officials searched</a> for means by which to resettle and integrate Palestinians into host states, viewing this as the favorable political solution to the Palestinian refugee situation and the broader Israeli-Palestinian conflict. In this sense, Palestinians perceived the UNRWA to be both highly political and actively working against their interests.</p> <p>In later decades, the UNRWA <a href="https://cup.columbia.edu/book/refuge-and-resistance/9780231202855">switched its primary focus</a> from jobs to education at the urging of Palestinian refugees. But the UNRWA’s education materials were <a href="https://cup.columbia.edu/book/refuge-and-resistance/9780231202855">viewed</a> by Israel as further feeding Palestinian militancy, and the Israeli government insisted on checking and approving all materials in Gaza and the West Bank, which it has occupied since 1967.</p> <p>While Israel has <a href="https://cup.columbia.edu/book/refuge-and-resistance/9780231202855">long been suspicious</a> of the UNRWA’s role in refugee camps and in providing education, the organization’s operation, which is internationally funded, <a href="https://www.crisisgroup.org/middle-east-north-africa/east-mediterranean-mena/israelpalestine/242-unrwas-reckoning-preserving-un-agency-serving-palestinian-refugees">also saves</a> Israel millions of dollars each year in services it would be obliged to deliver as the occupying power.</p> <p>Since the 1960s, the U.S. – UNRWA’s primary donor – and other Western countries have <a href="https://cup.columbia.edu/book/refuge-and-resistance/9780231202855">repeatedly expressed their desire</a> to use aid to prevent radicalization among refugees.</p> <p>In response to the increased presence of armed opposition groups, the <a href="https://cup.columbia.edu/book/refuge-and-resistance/9780231202855">U.S. attached a provision</a> to its UNRWA aid in 1970, requiring that the “UNRWA take all possible measures to assure that no part of the United States contribution shall be used to furnish assistance to any refugee who is receiving military training as a member of the so-called Palestine Liberation Army (PLA) or any other guerrilla-type organization.”</p> <p>The UNRWA adheres to this requirement, even publishing an annual list of its employees so that host governments can vet them, but it also <a href="https://www.crisisgroup.org/middle-east-north-africa/east-mediterranean-mena/israelpalestine/242-unrwas-reckoning-preserving-un-agency-serving-palestinian-refugees">employs 30,000 individuals</a>, the vast majority of whom are Palestinian.</p> <p>Questions over the links of the UNRWA to any militancy has led to the rise of Israeli and international <a href="https://cufi.org/issue/unrwa-teachers-continue-to-support-antisemitism-terrorism-on-social-media-un-watch/">watch groups</a> that document the social media activity of the organization’s large Palestinian staff.</p> <h2>Repeated cuts in funding</h2> <p>The United States has used its money and power within the U.N. to block criticism of Israel, vetoing at least <a href="https://www.un.org/depts/dhl/resguide/scact_veto_table_en.htm">45 U.N. resolutions</a> critical of Israel.</p> <p>And the latest freeze is not the first time the U.S. has cut funding to the UNRWA or other U.N. agencies in response to issues pertaining to the status of Palestinians.</p> <p>In 2011, the <a href="https://www.reuters.com/article/idUSTRE79U5ED/#:%7E:text=WASHINGTON%20(Reuters)%20%2D%20The%20United,grant%20the%20Palestinians%20full%20membership.">U.S. cut all funding to UNESCO</a>, the U.N. agency that provides educational and cultural programs around the world, after the agency voted to admit the state of Palestine as a full member.</p> <p>The Obama administration defended the move, claiming it was required by a 1990s law to defund any U.N. body that admitted Palestine as a full member.</p> <p>But the impact of the action was nonetheless severe. Within just four years, UNESCO was <a href="https://onlinelibrary.wiley.com/doi/full/10.1111/1758-5899.12459">forced to cut its staff in half</a> and roll back its operations. President Donald Trump later <a href="https://www.pbs.org/newshour/politics/u-s-and-israel-officially-withdraw-from-unesco">withdrew the U.S. completely from UNESCO</a>.</p> <p>In 2018, the Trump administration paused its <a href="https://www.nytimes.com/2018/08/31/us/politics/trump-unrwa-palestinians.html">US$60 million contribution to the UNRWA</a>. Trump claimed the pause would create political pressure for Palestinians to negotiate. President Joe Biden restarted U.S. contributions to the UNRWA in 2021.</p> <h2>Politicization of refugee aid</h2> <p>Palestinian are not the only group to suffer from the politicization of refugee funding.</p> <p>After World War II, states established different international organizations to help refugees but strategically excluded some groups from the refugee definition. For example, the U.S. funded the <a href="https://www.nationalww2museum.org/war/articles/last-million-eastern-european-displaced-persons-postwar-germany">U.N. Relief and Rehabilitation Administration to help resettle displaced persons after World War II</a> but resisted Soviet pressure to forcibly repatriate Soviet citizens.</p> <p>The U.S. also created a separate organization, <a href="https://academic.oup.com/ijrl/article-abstract/1/4/501/1598187">the precursor to the International Organization for Migration</a>, to circumvent Soviet influence. In many ways, the UNRWA’s existence and the exclusion of Palestinian refugees from the wider refugee regime parallels this dynamic.</p> <p>Funding for refugees has also been politicized through the earmarking of voluntary contributions to U.N. agencies. Some agencies receive funding from U.N. dues; but the UNRWA, alongside the U.N. High Commissioner for Refugees and the International Organization for Migration, receive the majority of their funding from voluntary contributions from member states.</p> <p>These contributions can be earmarked for specific activities or locations, leading to donors such as the <a href="https://www.peio.me/wp-content/uploads/2019/01/PEIO12_paper_107.pdf">U.S. or European Union dictating which refugees get aid and which do not</a>. Earmarked contributions amounted to nearly <a href="https://unsceb.org/fs-revenue-agency">96% of the UNHCR’s budget, 96% of the IOM’s budget and 74% of UNRWA funding in 2022</a>.</p> <p>As a result, any cuts to UNRWA funding will affect its ability to service Palestinian refugees in Gaza – especially at a time when so many are <a href="https://www.cnn.com/2024/01/30/middleeast/famine-looms-in-gaza-israel-war-intl/index.html">facing hunger, disease and displacement</a> as a result of war.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/222263/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><a href="https://theconversation.com/profiles/nicholas-r-micinski-207353"><em>Nicholas R. Micinski</em></a><em>, Assistant Professor of Political Science and International Affairs, <a href="https://theconversation.com/institutions/university-of-maine-2120">University of Maine</a> and <a href="https://theconversation.com/profiles/kelsey-norman-862895">Kelsey Norman</a>, Fellow for the Middle East, Rice University's Baker Institute for Public Policy, <a href="https://theconversation.com/institutions/rice-university-931">Rice University</a></em></p> <p><em>Image credits: Getty Images </em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/funding-for-refugees-has-long-been-politicized-punitive-action-against-unrwa-and-palestinians-fits-that-pattern-222263">original article</a>.</em></p>

Money & Banking

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"Impunity for macho actions is over": Why the entire Spanish World Cup team has quit

<p>Luis Rubiales, the head of Spanish soccer, has rejected calls for his resignation despite facing widespread backlash for his actions following Spain's Women's World Cup victory.</p> <p>Rubiales came under fire after he was seen grabbing star player Jenni Hermoso's head and kissing her on the lips during the medal ceremony. The incident has led to a revolt among 56 national team members and condemnation from the government for what they deemed to be "macho actions".</p> <p>A collective statement, issued through their union, was signed by all 23 members of the winning squad, including Hermoso, as well as 32 other team members. In the statement, they declared their refusal to participate in international matches as long as Rubiales remains at the helm of the Royal Spanish Football Federation (RFEF).</p> <p>Within the same statement, Hermoso refuted Rubiales' assertion that the kiss was consensual (see below for the statement in full). The controversial kiss occurred at the medal ceremony after Spain's victory over England in the World Cup final in Sydney.</p> <p>Rubiales' elderly mother, Angeles Bejar, has now taken an extreme stance in support of her son, initiating a hunger strike and seeking refuge in a church, citing a perceived "inhumane witch-hunt" against him. In parallel, the regional presidents of the Spanish football federation have called for Rubiales' resignation.</p> <p>This series of events coincided with Spanish prosecutors' announcement of a preliminary investigation into Rubiales' conduct during the World Cup final, focusing on the kiss with Hermoso. The Spanish national court stated that the investigation would explore whether Rubiales' actions could be considered sexual assault.</p> <p>Despite facing pressure to step down, Rubiales has resisted these calls and maintained that the kiss was just a “little peck” that was “spontaneous, mutual, euphoric and consensual”. He also claimed that he asked Hermoso if he could kiss her and that she said “OK”.</p> <p>The Spanish government, lacking the authority to directly remove Rubiales from his position, has sought legal avenues to suspend him using a sports tribunal. Victor Francos, the head of the state-run sports council, emphasised the government's determination to ensure accountability in this matter, comparing it to a Spanish soccer "Me Too" movement.</p> <p>Criticism of Rubiales' behavior has escalated since Spain's victory, with Acting Labour Minister Yolanda Diaz condemning his actions as "unacceptable." The government has been urged to take swift action against such behaviour and ensure that those responsible are held accountable.</p> <p>“The government must act and take urgent measures: impunity for macho actions is over. Rubiales cannot continue in office,” Diaz wrote on social media. </p> <p>In response, FIFA initiated disciplinary proceedings against Rubiales, prompted by Hermoso's statement expressing her union's commitment to defending her rights and condemning acts like the one she experienced.</p> <p>The situation remains tense as Rubiales continues to face demands for his resignation, while he remains defiant and resolute in his position as the head of Spanish soccer.</p> <p><em><strong>Hermoso’s full statement:</strong></em></p> <p>“After achieving one of the most desired successes of my sports career and after a few days of reflection, I want to wholeheartedly thank my teammates, fans, followers, the media and all of you who have made this dream come true; Your work and unconditional support have been a fundamental part of winning the World Cup.</p> <p>“In reference to what happened today. Although it is true that for my part I do not want to interfere with the multiple legal processes in progress, I feel compelled to denounce that the words of Mr. Luis Rubiales explaining the unfortunate incident are categorically false and part of the manipulative culture that he himself has generated.</p> <p>“I clarify that at no time did the conversation to which Mr. Luis Rubiales referred to take place and that, far from it, his kiss was consented. In the same way I want to reiterate as I did at the time that this fact had not been to my liking.</p> <p>“The situation caused me a shock due to the context of the celebration, and with the passage of time and after delving a little deeper into those first feelings, I feel the need to denounce this fact since I consider that no person, in any area work, sports or social should be a victim of this type of non-consensual behaviour.</p> <p>“I felt vulnerable and the victim of aggression, an impulsive, sexist, out of place act and without any kind of consent on my part. I just wasn’t respected. I was asked to make a joint statement to take the pressure off the president, but at that moment in my head I only had the idea of enjoying the historic milestone reached together with my teammates.</p> <p>“For this reason, at all times I informed the RFEF and its different interlocutors, as well as the media and people I trust that I would not make any type of individual or joint statement on this matter, since I understood that, if I did, I would still remove more prominence to such a special moment for my colleagues and me.</p> <p>“Despite my decision, I have to state that I have been under continuous pressure to come up with a statement that could justify the act of Mr. Luis Rubiales. Not only that, but in different ways and through different people, the RFEF has pressured my environment (family, friends, colleagues, etc.) to give testimony that had little or nothing to do with my feelings.</p> <p>“It is not up to me to evaluate communication and integrity practices, but I am sure that as the World Champion National Team we do not deserve such a manipulative, hostile and controlling culture. This type of incident joins a long list of situations that we players have been denouncing in recent years, so this fact, in which I have been involved, is just the straw that breaks the camel’s back and what everyone has been able to see, but attitudes like this have been part of the day-to-day life of our team for years.</p> <p>“For all these reasons, I want to reinforce the position I took from the beginning, considering that I do not have to support the person who has committed this action against my will, without respecting me, at a historic moment for me and for women’s sport. from this country.</p> <p>“In no case can it be my responsibility to assume the consequences of transmitting something in which I do not believe, which is why I have refused the pressures received. ZERO TOLERANCE with these behaviors. I want to close by making it very clear that although I am the one expressing these words, it is all the players in Spain and the world who have given me the strength to come out with this statement.</p> <p>“Faced with such a show of disrespect and inability to recognise one’s own mistakes and assume the consequences, I have made the decision not to play for the National Team again as long as the current leaders continue. Thank you all for the messages of support and words of encouragement received. I know I am not alone and thanks to all of you we will get ahead more united. I leave this issue to the people I trust TMJ and FUTPRO and they will continue working on the next steps based on recent events.”</p> <p><em>Image: Channel 7</em></p>

Legal

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Qantas slapped with class action lawsuit

<p>Qantas is staring down the barrel of a class action lawsuit, after being accused of prioritising its financial interests over its contractual commitments to customers during the COVID-19 pandemic.</p> <p>The legal action was initiated on Monday August 21 in response to the airline's failure to provide refunds totalling more than a billion dollars to its customers.</p> <p>Echo Law, the plaintiff firm, contends that Qantas deceived customers and essentially held their funds, effectively treating them as interest-free loans.</p> <p>Andrew Paull, a partner at Echo Law, asserts that Qantas acted unlawfully by introducing a flight credit program in response to border closures caused by the pandemic. Instead of promptly refunding customers for cancelled flights, the airline, in numerous instances, retained the funds for an extended period to bolster its financial performance.</p> <p>Paull notes that Qantas' own terms and conditions stipulate refunds when cancellations occur outside their control. He points out that the magnitude of the claim has grown due to Qantas' prolonged inaction in addressing these issues.</p> <p>The class action is not only aiming to secure redress for pending refunds but also seeks compensation for delayed reimbursements. Paull alleges that Qantas has been "unjustly enriched" by withholding money owed to its customers. He equates the interest accrued on these retained funds over the past three years to a substantial sum.</p> <p>This legal action marks the latest episode in a series of challenges faced by Australia's largest airline due to the pandemic's far-reaching repercussions, which severely disrupted its operations. The Australian Competition and Consumer Commission (ACCC) has expressed concern and pressured the company to simplify the refund process following a surge in customer complaints.</p> <p>Consumer advocates have also criticised Qantas for delays in refunding customers. Choice, a consumer advocacy group, even bestowed a "shonky award" upon Qantas due to reports of customers using credits being required to pay extra.</p> <p>Paull estimates that approximately $400 million in refunds remains outstanding to date. He asserts that Qantas prioritised safeguarding its financial position over honouring its commitments to customers during the pandemic, potentially misleading customers by presenting the travel credits as acts of goodwill rather than a fulfilment of contractual obligations.</p> <p>Responding to the lawsuit, a Qantas spokesperson stated on Monday that the airline had not yet received the lawsuit. The spokesperson categorically rejected the allegations, asserting that Qantas had already processed over $1 billion in refunds arising from COVID-19-related credits for customers impacted by lockdowns and border closures.</p> <p>Moreover, the spokesperson refuted claims that Qantas derived financial gains from delaying refund disbursements, highlighting the substantial revenue loss of $25 billion and $7 billion in losses due to the pandemic. (Qantas has subsequently repaid significant portions of its pandemic debts and recently reported substantial profits after receiving substantial financial support from taxpayers during the pandemic period.)</p> <p>Qantas also dismissed allegations of delayed refund payments to affected customers. The spokesperson emphasised that the airline has consistently communicated the refund process to customers when flights were canceled.</p> <p>However, Paull contends that Qantas has created formidable barriers for customers seeking to exercise their consumer rights, including unfulfilled promises of callbacks and refunds that were granted but never processed.</p>

Legal

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2023 Australian Book Industry Awards winners announced

<p>The winners of the 2023 Australian Book Industry Awards (ABIA) have been revealed, while a whole host of titles taking home their well-deserved accolades from an impressive shortlist of 70. </p> <p>Categories included Book of the Year for Social Impact, International Book, Literary Fiction, New Writer, General Non-Fiction, Biography, Children’s Picture Book, and more - to the delight of booklovers all across the nation. </p> <p>There was an ‘overall’ winner from the big night, too, with Nagi Maehashi’s <em>RecipeTin Eats: Dinner </em>taking home the Book of the Year award. </p> <p>Nagi took to social media to celebrate her win, in the wake of her self-proclaimed “worst acceptance speech of the year”, to thank everyone and express her enthusiastic gratitude for all of the support for her work. And, of course, to thank her four-legged best friend and ‘co-author’, Dozer the dog. </p> <p>She wasn’t the only one with a smile on her face on the big night, however, with her fellow given plenty of reason to rejoice right along with her. </p> <p>And so, in no particular order, here are all the winners from the 2023 ABIAs! </p> <p><strong>ABIA Book of the Year &amp; Illustrated Book of the Year:</strong> <em>RecipeTin Eats: Dinner</em>, Nagi Maehashi</p> <p>“150 dinner recipes. Fail-proof. Delicious. Addictive. The food you want to cook, eat and share, night after night.</p> <p>"Through her phenomenally popular online food site, RecipeTin Eats, Nagi Maehashi talks to millions of people a year who tell her about the food they love.</p> <p>"Now, in her first cookbook, Nagi brings us the ultimate curation of new and favourite RecipeTin Eats recipes - from comfort food (yes, cheese galore), to fast and easy food for weeknights, Mexican favourites, hearty dinner salads, Asian soups and noodles, and special treats for festive occasions.”</p> <p><strong>General Fiction Book of the Year: </strong><em>Dirt Town</em>, Hayley Scrivenor</p> <p>“On a sweltering Friday afternoon in Durton, best friends Ronnie and Esther leave school together. Esther never makes it home.</p> <p>“Ronnie's going to find her, she has a plan. Lewis will help. Their friend can't be gone, Ronnie won't believe it.</p> <p>“Detective Sergeant Sarah Michaels can believe it. She has seen what people are capable of. She knows more than anyone how, in a moment of weakness, a person can be driven to do something they never thought possible.</p> <p>“Lewis can believe it too. But he can't reveal what he saw that afternoon at the creek without exposing his own secret.</p> <p>“Five days later, Esther's buried body is discovered.”</p> <p><strong>Literary Fiction Book of the Year:</strong> <em>Horse</em>, Geraldine Brooks</p> <p>“A discarded painting in a roadside clean-up, forgotten bones in a research archive, and Lexington, the greatest racehorse in US history. From these strands of fact, Geraldine Brooks weaves a sweeping story of spirit, obsession and injustice across American history …</p> <p>“With the moral complexity of March and a multi-stranded narrative reminiscent of People of the Book, this enthralling novel is a gripping reckoning with the legacy of enslavement and racism in America. <em>Horse</em> is the latest masterpiece from a writer with a prodigious talent for bringing the past to life.”</p> <p><strong>General Non-fiction Book of the Year: </strong><em>Bulldozed</em>, Niki Savva</p> <p>“Between 2013 and 2022, Tony Abbott begat Malcolm Turnbull, who begat Scott Morrison. For nine long years, Australia was governed by a succession of Coalition governments rocked by instability and bloodletting, and consumed with prosecuting climate and culture wars while neglecting policy.</p> <p>“By the end, among his detractors — and there were plenty — Morrison was seen as the worst prime minister since Billy McMahon …</p> <p>“Niki Savva, Australia’s renowned political commentator, author, and columnist, was there for all of it … Now she lays out the final unravelling of the Coalition at the hands of a resurgent Labor and the so-called teal independents that culminated in the historic 2022 election. With her typical access to key players, and her riveting accounts of what went on behind the scenes, <em>Bulldozed</em> is the unique final volume of an unputdownable and impeccably sourced political trilogy.”</p> <p><strong>Biography Book of the Year: </strong><em>My Dream Time</em>, Ash Barty </p> <p>“<em>My Dream Time</em> is about finding the path to being the best I could be, not just as an athlete but as a person, and to consider the way those identities overlap and compete. We all have a professional and a personal self. How do you conquer nerves and anxiety? How do you deal with defeat, or pain? What drives you to succeed – and what happens when you do? The answers tell me so much, about bitter disappointments and also dreams realised – from injuries and obscurity and self-doubt to winning Wimbledon and ranking number 1 in the world.</p> <p>“My story is about the power and joy of doing that thing you love and seeing where it can take you, about the importance of purpose – and perspective – in our lives.”</p> <p><strong>Social impact Book of the Year: </strong><em>The Boy from Boomerang Crescent</em>, Eddie Betts</p> <p>“How does a self-described ‘skinny Aboriginal kid’ overcome a legacy of family tragedy to become an AFL legend? One thing’s for sure: it’s not easy. But then, there’s always been something special about Eddie Betts …</p> <p>“Sometimes funny, sometimes tragic and always honest – often laceratingly so – <em>The Boy from Boomerang Crescent</em> is the inspirational life story of a champion, in his own words. Whether he’s narrating one of his trademark gravity-defying goals from the pocket, the discrimination he’s faced as an Aboriginal person or the birth of his first child, Betts’s voice – intelligent, soulful, unpretentious – rings through on every page.</p> <p>“The very human story behind the plaudits is one that will surprise, move and inspire.”</p> <p><strong>Book of the Year for Older Children (ages 13+): </strong><em>Blood Traitor</em>, Lynette Noni</p> <p>“Kiva thought she knew what she wanted - revenge. But feelings change, people change … everything has changed.</p> <p>“After what happened at the palace, Kiva is desperate to know if her friends and family are safe, and whether those she wronged can ever forgive her. But with the kingdoms closer to the brink of war than they’ve ever been, and Kiva far away from the conflict, more is at stake than her own broken heart.</p> <p>“A fresh start will mean a perilous quest, forcing mortal enemies and uneasy allies together in a race against the clock to save not just Evalon, but all of Wenderall. With her loyalties now set, Kiva can no longer just survive - she must fight for what she believes in. For who she believes in. But with danger coming from every side, and the lives of everyone she loves at risk, does she have what it takes to stand, or will she fall?”</p> <p><strong>Book of the Year for Younger Children (ages 7–12): </strong><em>Runt</em>, Craig Silvey (illustrated by Sara Acton)</p> <p>“Annie Shearer lives in the country town of Upson Downs with her best friend, an adopted stray dog called Runt. The two share a very special bond.</p> <p>“After years evading capture, Runt is remarkably fast and agile, perfect for herding runaway sheep. But when a greedy local landowner puts her family's home at risk, Annie directs Runt's extraordinary talents towards a different pursuit - winning the Agility Course Grand Championship at the lucrative Krumpets Dog Show in London.</p> <p>“However, there is a curious catch: Runt will only obey Annie's commands if nobody else is watching.</p> <p>“With all eyes on them, Annie and Runt must beat the odds and the fastest dogs in the world to save her farm.</p> <p>“<em>Runt</em> is a heart-warming and hilarious tale of kindness, friendship, hurdles, hoops, tunnels, see-saws, being yourself and bringing out the best in others.”</p> <p><strong>Children’s Picture Book of the Year (ages 0–6): </strong><em>What to Say When You Don’t Know What to Say</em>, Davina Bell &amp; Hilary Jean Tapper</p> <p>“A warm and whimsical guide to negotiating life's little moments and big emotions with empathy, kindness and words from the heart.”</p> <p><strong>International Book of the Year: </strong><em>Lessons in Chemistry</em>, Bonnie Garmus</p> <p>“Chemist Elizabeth Zott is not your average woman. In fact, Elizabeth Zott would be the first to point out that there is no such thing.</p> <p>“But it's the early 1960s and her all-male team at Hastings Research Institute take a very unscientific view of equality. Forced to resign, she reluctantly signs on as the host of a cooking show, Supper at Six. But her revolutionary approach to cooking, fuelled by scientific and rational commentary, grabs the attention of a nation.</p> <p>“Soon, a legion of overlooked housewives find themselves daring to change the status quo. One molecule at a time.”</p> <p><strong>Small Publishers’ Adult Book of the Year: </strong><em>The Dreaming Path</em>, Paul Callaghan</p> <p>“The Dreaming Path has always been there, but in the modern-day world, it can be hard to find. There are so many demands on us – family, health, bills, a mortgage, a career – that it can be hard to remember what’s most important: you.</p> <p>“It’s time to reconnect with your story.</p> <p>“Through conversations, exercises, Dreamtime stories and key messages, Paul Callaghan and Uncle Paul Gordon will sit you around the fire and share knowledge that reveals the power of Aboriginal spirituality as a profound source of contentment and wellbeing for anyone willing to listen.</p> <p>"This ancient wisdom is just as relevant today as it ever was.”</p> <p><strong>Small Publishers’ Children’s Book of the Year:</strong> <em>Off to the Market</em>, Alice Oehr</p> <p>“Sunday is market day. We are looking for pumpkin, apples, eggs, and bread. What else will we find? Where did it come from? And what will we make with it?</p> <p>“Learn all about produce in this delightful child’s tour of a food market, full of fun facts, delicious new discoveries, and charming characters.</p> <p>“A loving ode to the people who bring food to our table and connection to our community, from acclaimed artist Alice Oehr.”</p> <p><strong>Audiobook of the Year: </strong><em>The Whitewash</em> (Siang Lu, Wavesound) </p> <p>“Siang Lu's searing debut is a black comedy about the whitewashing of the Asian film industry, told in the form of an oral documentary. It sounded like a good idea at the time - a Hollywood spy thriller, starring, for the first time in history, an Asian male lead. With an estimated $350 million production budget and up-and-coming Hong Kong actor JK Jr, who, let's be honest, is not the sharpest tool in the shed, but probably the hottest, Brood Empire was basically a sure thing. Until it wasn't …</p> <p>“<em>The Whitewash</em> is the definitive oral history of the whole sordid mess. Unofficial. Unasked for. Only intermittently fact-checked, and featuring a fool's gallery of actors, producers, directors, film historians and scummy click-bait journalists, to answer the question of how it all went so horribly, horribly wrong.”</p> <p><strong>The Matt Richell Award for New Writer of the Year: </strong><em>WAKE</em>, Shelley Burr</p> <p>“Evelyn simply vanished …Mina McCreery's life has been defined by the intense and ongoing public interest in her sister's case. Now a reclusive adult, Mina lives alone on her family's sunbaked, destocked sheep farm. The million-dollar reward her mother established to solve the disappearance has never been paid out.</p> <p>“Enter Lane Holland, a private investigator who dropped out of the police academy to earn a living cracking cold cases. Lane has his eye on the unclaimed money, but he also has darker motivations.</p> <p>“<em>WAKE</em> is a powerful, unsparing story of how trauma ripples outward when people's private tragedies become public property, and how it's never too late for the truth to set things right.”</p> <p><em>Images: Instagram</em></p>

Books

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Are bigger super funds better? Actually no, despite what the industry is doing

<p><a href="https://theconversation.com/profiles/geoff-warren-3657">G<em>eoff Warren</em></a><em>, <a href="https://theconversation.com/institutions/australian-national-university-877">Australian National University</a></em></p> <p>Australia’s superannuation funds are getting bigger – and fewer. There were <a href="https://www.theguardian.com/australia-news/2021/aug/29/australian-superannuation-mergers-cut-number-of-funds-by-half-in-a-decade">close to 400</a> funds in 2010. With mergers, it’s now <a href="https://www.investordaily.com.au/superannuation/53144-are-mega-funds-poised-to-dominate-the-super-industry">closer to 120</a>. By 2025, according to industry executives surveyed last year, there will be <a href="https://www.investordaily.com.au/superannuation/50971-rise-of-mega-funds-set-to-intensify-erasing-100-funds-by-2025">fewer than 50</a>.</p> <p>The portfolios of the two biggest super funds, AustralianSuper and Australian Retirement Trust, are bigger than even the federal government’s Future Fund Management Agency, which oversees the A$194 billion <a href="https://yearinreviewfy22.futurefund.gov.au/performance-results.html">Future Fund</a> and several other funds worth a total $242 billion.</p> <hr /> <p><iframe id="0wOBb" class="tc-infographic-datawrapper" style="border: none;" src="https://datawrapper.dwcdn.net/0wOBb/5/" width="100%" height="400px" frameborder="0"></iframe></p> <hr /> <p>Underpinning this consolidation is the idea that larger scale is beneficial for superannuation fund members. But that’s not necessarily true. A bigger fund is no guarantee of better returns.</p> <p>I’ve examined the issue of fund scale with Scott Lawrence, an investment manager with 35 year’s industry experience. Together we’ve written <a href="https://theconexusinstitute.org.au/wp-content/uploads/2023/03/Does-Size-Benefit-Super-Fund-Members-24-March-2023.pdf">a report</a> for the Conexus Institute, an independent research centre focused on superannuation issues.</p> <p>Our conclusion: funds, large and small alike, succeed or fail depending on how well they formulate and execute their strategies.</p> <h2>Managing assets in-house</h2> <p>The first potential benefit of bigger size is that funds can manage assets using their own dedicated investment professionals, rather than outsourcing everything to external investment managers to invest on their behalf.</p> <p>For example, UniSuper (the higher education industry fund) manages <a href="https://www.unisuper.com.au/investments/how-we-invest/investment-managers">70% of assets in-house</a>. AustralianSuper, with more than double UniSuper’s assets, manages <a href="https://www.australiansuper.com/-/media/australian-super/files/about-us/annual-reports/2022-annual-report.pdf">53% of assets</a> in-house.</p> <p>This can be cheaper than paying fees as a percentage of assets to these external providers. It offers more control as the super fund can decide the assets in which they invest, rather than leaving the decision to someone else.</p> <p>But fund members will only benefit if the internal team makes investment decisions that are as good as the service they are replacing. For this reason, there is no reliable correlation between performance and degree of in-house management.</p> <h2>Investing in big-ticket items</h2> <p>The second potential benefit is it becomes more possible to become successful direct investors in “big ticket” assets such as infrastructure and property, instead of just focusing on shares and other assets traded on stock exchanges.</p> <p>For example, AustralianSuper owns <a href="https://www.australiansuper.com/-/media/australian-super/files/about-us/media-releases/australiansuper-increases-investment-in-westconnex.pdf">20.5% of WestConnex</a>, Australia’s biggest infracture project, having contributed $4.2 billion to the consortium that is building the mostly underground toll-road system linking western Sydney motorways.</p> <p>Opportunities like this are easier to access by large funds, and can help to diversify their portfolios.</p> <p>But such direct investment is costlier than buying shares and bonds. This limits the potential for fee reductions.</p> <p>For members to benefit, these investments must deliver attractive returns. This requires a fund developing capability in what are specialised markets. Size alone won’t deliver on its own.</p> <h2>Economies of scale and scope</h2> <p>The third potential benefit is that size brings economies of scale and scope.</p> <p>Scale can reduce fees, by spreading the fund’s fixed costs over a larger member base.</p> <p>Our review of the research literature confirms there are solid reasons to expect administration costs to reduce with size, as well as in-house management reducing investment costs.</p> <hr /> <p><iframe id="26cxr" class="tc-infographic-datawrapper" style="border: none;" src="https://datawrapper.dwcdn.net/26cxr/3/" width="100%" height="400px" frameborder="0"></iframe></p> <hr /> <p>Economies of scope involve an organisation being able to improve or increase services, say by investing in better systems and more staff.</p> <p>But investing in better systems also brings potential pitfalls. Big visionary projects tend to run over time and over budget, and sometimes fail.</p> <p>An example is the disastrous attempts of five industry funds (AustralianSuper, Cbus Super, HESTA, Hostplus and MTAA Super) to develop a shared administration platform, called Superpartners. It was meant to cost $70 million, but development costs blew out to $250 million before <a href="https://www.investmentmagazine.com.au/2016/12/link-group-completes-superpartners-integration/">they gave up</a>.</p> <h2>Size brings its own challenges</h2> <p>Large funds also face some unique challenges. Because they have more money to invest, they have more work to do in finding sufficient attractive assets to buy.</p> <p>The risk is they need to accept some assets offering low returns to do so. They can also outgrow some market segments, such as owning shares in smaller companies.</p> <p>Large organisations are typically more complex, more bureaucratic and less flexible. They can find it difficult to coordinate staff to work towards a common purpose. These elements may create dysfunction if not managed.</p> <p>This may explain why, despite the potential increased scope of their offerings, surveys suggest large funds tend to deliver <a href="https://www.investmentmagazine.com.au/2022/08/members-willing-to-pay-for-better-service-post-retirement/">less personalised service</a>.</p> <p>So the idea “bigger is better” is not necessarily true. Large size is not an automatic win. Whether the advantages outweigh the disadvantages and challenges ultimately depends on fund trustees and management doing their jobs well so that members benefit.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/203417/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/geoff-warren-3657">Geoff Warren</a>, Associate Professor, College of Business and Economics, <a href="https://theconversation.com/institutions/australian-national-university-877">Australian National University</a></em></p> <p><em>Image credits: Getty Images</em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/are-bigger-super-funds-better-actually-no-despite-what-the-industry-is-doing-203417">original article</a>.</em></p>

Retirement Income

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ABC threatened with legal action over coronation coverage

<p dir="ltr">The Australian Monarchist League have threatened to take legal action against the ABC over their coronation coverage, specifically the comments made on their hour-long special <em>The Coronation: A discussion about the Monarchy in 2023</em>. </p> <p dir="ltr">The programme, focussed on the monarchy’s relevance to Australia, featured <em>The Drum</em>’s Julia Baird and Jeremy Fernandez as hosts, with a panel that included the likes of<em> Q&amp;A </em>host Stan Grant and Australian Republic Movement co-chair Craig Foster. Julian Leeser - a Liberal MP and monarchist - and Teela Reid - a Wiradjuri and Wailwan woman - were also involved.</p> <p dir="ltr">The coverage, which broadcast in Australia three hours before King Charles III’s coronation, faced a wave of criticism from the Australian Monarchist League, as well as <em>3AW</em> radio host Neil Mitchell, ABC audiences, and Liberal MPs.</p> <p dir="ltr">And now, the AML have announced their intention to take their complaints further, with a statement from AML national chair Philip Benwell declaring that their “legal advisers are preparing a formal complaint to the board of the ABC in regard to the production and airing of Saturday's extremely biased pre-Coronation programme specifically designed to attack the Constitution and the Crown. Our Executive and others are meeting this week to formalise our approach.</p> <p dir="ltr">“So vitriolic are their attacks on the King, the monarchy, the British settlement and everything that came thereafter that they forget that they are the very people who want our vote for their Voice to the Parliament.”</p> <p dir="ltr">Brenwell noted that they were inviting “pertinent comments” regarding the broadcast to help compile their formal complaint, specifying that these should “include specific comments made during the programme by interviewers and panellists”.</p> <p dir="ltr">Neil Mitchell, radio host for <em>3AW</em>, had a lot to say about the coverage too, noting his opinion that it had “misread the mood”, as well as his desire for the ABC to see the broadcaster held accountable. </p> <p dir="ltr">“Somebody in the ABC needs to be accountable for this,” he declared, “as the national broadcaster it should have been the place you go to see the coverage of the coronation, instead you see all this bitterness about our Indigenous history.”</p> <p dir="ltr">He also took the opportunity to point out that the panel had featured four individuals, with “three of them republicans”. </p> <p dir="ltr">The fourth - and only monarchist - Julian Leeser agreed that the broadcast had gotten “the balance wrong” when it came to their panel compilation. </p> <p dir="ltr">As Mitchell added, “to have only one of four panellists as supporters of our existing constitutional arrangements meant there was little opportunity for a panel discussion that reflected the warmth and respect Australians have for King Charles.” </p> <p dir="ltr"><em>Images: Q&amp;A</em></p>

TV

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3 sales tactics rife in the real estate industry, and why they work

<p>Buying a home is likely to be the biggest financial transaction you will ever make, and you’re at a distinct disadvantage. You’re an amateur up against professionals – real estate agents – versed in psychological tricks to get you excited about owning a property and paying more than you planned.</p> <p>These tricks start with comparatively simple things such as making rooms look bigger in adverts by using a wide-angle photography. They extend all the way to the point of sale. </p> <p>None of these tactics necessarily involve outright lying – there are laws against false and misleading conduct. But they are manipulative, exploiting the fact that humans are emotional beings with many “cognitive biases” – a perception of reality that is more emotional ratther than rational.</p> <p>The three most common tactics come down to manipulating your confidence in your own decisions. Close to <a href="https://www.worldscientific.com/doi/abs/10.1142/S0217590816500156">80 studies</a> suggest overconfidence is one of the most significant cognitive biases influencing behaviour in the real estate market.</p> <h2>1. Underquote, entice the bargain hunters</h2> <p>You see a property in your price range that’s everything you want. You call the agent, inspect the property, then prepare for the auction. It sells for $200,000 more. </p> <p>Underquoting involves deliberately advertising a property significantly lower than its likely sales price. While the prevalence of the practice is disputed, with industry representatives saying most agents do the right thing, <a href="https://www.theage.com.au/property/news/new-3-8-million-crackdown-on-underquoting-by-victorian-real-estate-agents-20220914-p5bhzq.html">anecdotal evidence</a>points to underquoting being very common. </p> <p>Underquoting is effective because it attracts more interested buyers and increases the number and intensity of bidding. It exploits two of the most ubiquitous cognitive biases – herd behaviour and irrational exuberance. </p> <p>More interest doesn’t just increase competition. A real estate agent will communicate that interest to us, confirming our desire in the property is justified. </p> <p>This tendency to “follow the herd” and imitate others, as US economist Robert Shiller noted in an influential <a href="https://www.jstor.org/stable/2117915">1995 paper</a>, is built on the assumption others have information that justifies their actions. </p> <p>This helps explain pretty much every stockmarket bubble since <a href="https://theconversation.com/tulip-mania-the-classic-story-of-a-dutch-financial-bubble-is-mostly-wrong-91413">tulipmania in the 17th century</a>, including the <a href="https://lsecentralbanking.medium.com/how-did-herd-behaviour-contribute-to-the-global-financial-crisis-3b0024a4755e">Global Financial Crisis of 2007-8</a> and <a href="https://www.sciencedirect.com/science/article/abs/pii/S1544612318303647">speculation on cryptocurrency</a>. We are emotionally swayed by the decisions of others, assuming their decisions are rational, even when they are not. This is fertile ground for our own decisions to be manipulated.</p> <h2>2. Hide reality, inflate expectations</h2> <p>Real estate agents will generally favour auctions to extract the <a href="https://www.domain.com.au/news/selling-at-auction-in-melbourne-earns-vendors-tens-of-thousands-in-extra-cash-1072565/">maximum sales price</a>, for the reasons outlined above and the prospect of <a href="https://www.researchgate.net/publication/220505543_Understanding_auction_fever_A_framework_for_emotional_bidding">auction fever</a> – when carefully decided limits are forgotten in the thrill of the moment. </p> <p>But that’s not always the case. In a soft market with few buyers, agents may instead opt for a private sale, sometimes called a “<a href="https://attwoodmarshall.com.au/the-silent-auction/">silent auction</a>”. The goal here is to cause you to overestimate the degree of competition and thus make a bigger offer.</p> <p>An agent might assist this perception by instead supplying you with information from previous public auctions of similar properties more favourable to their preferred narrative.</p> <p>The value of hiding information also explains why you may come across so many sold listings with <a href="https://www.smh.com.au/property/news/should-you-be-able-to-know-how-much-your-neighbours-sold-their-house-for-20220223-p59z2t.html">labels</a> such as “price not disclosed” or “price withheld.” The reason for this may well be that the property sold for less than hoped.</p> <p>Hiding information the agent doesn’t want you to think about depends principally on exploiting our cognitive bias towards <a href="https://www.sciencedirect.com/topics/psychology/overconfidence">overconfidence</a> – assuming we are smarter, more knowledgeable or better skilled than we actually are.</p> <p>In lieu of that negative information, you are more likely to focus on the available information – particularly if it suits what you want to believe.</p> <h2>3. Talk up nominal gains</h2> <p>You may have heard the <a href="https://www.smh.com.au/property/news/do-house-prices-really-double-every-10-years-20211203-p59eif.html">old saying</a> that property values double every 10 years. Stressing what a property is likely to be worth in a decade <a href="https://www.realestate.com.au/news/suburbs-you-shouldve-bought-a-home-in-10-years-ago-and-how-much-your-area-has-grown/">based on what it was worth a decade ago</a> can be a powerful motivator to bid more.</p> <p>As Robert Shiller noted in his 2013 book <a href="https://press.princeton.edu/books/paperback/9780691156323/the-subprime-solution">The Subprime Solution</a> (about the property-buying mania that led to the Global Financial Crisis), homes are such significant investments that we tend to recall their prices from the distant past (unlike, say, like a loaf of bread or bottle of milk).</p> <p>This tendency results in an unconscious focus on nominal values rather than <a href="https://www.fool.com/investing/general/2012/04/12/the-illusion-of-housing-as-a-great-investment.aspx">real (inflation-adjusted) values</a>. This cognitive bias is known as the <a href="https://www.emerald.com/insight/content/doi/10.1108/14635789810212931/full/html">money illusion</a>, a mental miscalculation that may increase your willingness to pay more for the property. </p> <h2>In conclusion…</h2> <p>There’s a case for laws to <a href="https://www.realestate.com.au/news/push-to-end-home-sale-price-confusion-in-victorian-property-industry-review/">increase transparency</a> and the accuracy of information available in the real estate market. </p> <p>But in the meantime, if you’re buying a home, it’s wise to acknowledge your limitations. Do your homework, seek out independent advice and even consider hiring a professional advocate with the knowledge and experience to balance emotional and rational thoughts.</p> <p><em>Image credits: Getty Images</em></p> <p><em>This article originally appeared on <a href="https://theconversation.com/3-sales-tactics-rife-in-the-real-estate-industry-and-why-they-work-202960" target="_blank" rel="noopener">The Conversation</a>. </em></p>

Real Estate

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Resistance to mega-tourism is rising in the South Pacific – but will governments put words into action?

<p>With COVID-19 travel restrictions largely a thing of the past for Australian and <a href="https://www.newshub.co.nz/home/travel/2022/12/fiji-more-popular-with-kiwi-tourists-than-it-was-pre-covid-19.html">New Zealand tourists</a>, Pacific destinations are enjoying the return of visitors – albeit at a <a href="https://devpolicy.org/the-pacific-emerging-from-covid-slowly-20221019/">slower pace</a> than in other parts of the world.</p> <p>Tourism in Fiji, Samoa, Vanuatu and the Cook Islands was <a href="https://www.imf.org/-/media/Files/Countries/ResRep/pis-region/small-states-monitor/pacific-islands-monitor-issue-17-october-2022.ashx">hit hard by the pandemic</a>, but <a href="https://www.massey.ac.nz/about/news/pacific-islands-resilient-as-covid-19-topples-tourism/">patience and resilience</a> are starting to pay off. Foreign dollars are once again circulating in those small economies. Recently, <a href="https://www.mvariety.com/business/kiribati-welcomes-first-cruise-ship-visit/article_30ca4be0-b0f7-11ed-9b9d-93619a4dfba6.html">Kiribati welcomed</a> its first international cruise ship since 2020.</p> <p>But this isn’t a simple case of returning to normal. The past three years have allowed time for reflection, leading to a rising awareness of <a href="https://southpacificislands.travel/pacific-sustainable-tourism-leadership-summit-calls-on-pacific-leaders-to-work-together-to-build-resilient-futures/">possible alternatives</a> to pre-pandemic tourism models.</p> <p>From senior levels within governments to grassroots tourism operators and citizens, there has been serious discussion about the resumption of business as usual, including several <a href="https://southpacificislands.travel/2021-ends-on-a-high-with-pacific-islands-tourism-research-symposium/">regional symposiums</a> hosted by the South Pacific Tourism Organisation.</p> <p>Issues of sovereignty and future resilience have been very much to the fore – quite untypical in a global tourism industry largely focused on <a href="https://etc-corporate.org/news/europes-tourism-rebound-predicted-to-continue-into-2023/">boosting numbers</a> as soon as possible. Questions remain, however, about the gap between rhetoric and reality.</p> <h2>Flipping the narrative</h2> <p>The <a href="https://southpacificislands.travel/2022-pacific-sustainable-tourism-leadership-summit/">Pacific Sustainable Tourism Leaders Summit</a> in November 2022 brought together tourism ministers and industry stakeholders to discuss the future of regional tourism. This led to a <a href="https://southpacificislands.travel/pacific-sustainable-tourism-leadership-summit-calls-on-pacific-leaders-to-work-together-to-build-resilient-futures/">regional commitment</a> signed by 11 countries focused on promoting sustainable tourism.</p> <p>Essentially, the aim is to flip the narrative: rather than Pacific nations being seen as dependent on tourism, regional tourism itself depends on the Pacific and its people surviving and thriving. Accordingly, Pacific countries are calling for fairer and more meaningful relationships with tourism partners.</p> <p>Cook Islands’ associate minister of foreign affairs and immigration, Tingika Elikana, urged other Pacific leaders at the summit to rebuild tourism in a way that was <a href="https://www.fijitimes.com/inclusive-pacific-summit-calls-on-regional-leaders-to-work-together/">equitable and inclusive</a>, "[it] is crucial that lessons are learned from recent crises and that steps are taken to embed long-term inclusivity, sustainability, and resilience into our tourism offering as it faces evolving challenges and risks."</p> <p>Vanuatu has been heading in this direction since early in the pandemic, when it made “destination wellbeing” <a href="https://www.traveldailymedia.com/vanuatu-tourism-adopts-well-being-approach-for-covid-19-recovery/">central to its tourism recovery</a>. The aim of “moving beyond solely measuring visitor arrivals and contribution to GDP” then fed into the country’s <a href="https://tourism.gov.vu/images/DoT-Documents/Presentations/Vanuatu_Sustainable_Tourism_Strategy_2020-2030-2020_.pdf">Sustainable Tourism Strategy</a>, launched at the height of the pandemic.</p> <h2>Push-back on resorts and cruise ships</h2> <p>This reappraisal of scale and priorities has perhaps been most evident in Fiji where there has been <a href="https://www.fijitimes.com/project-unoriginal/">strong opposition</a> to a US$300 million mega-project proposed by Chinese developers.</p> <p>The hotel, apartment and marina complex would be built in an area containing one of the last remaining remnants of mangrove forest near the capital, Suva. Conservationists and local residents have been critical of the <a href="https://www.rnz.co.nz/international/pacific-news/484141/conservationist-calls-on-fiji-govt-to-preserve-rare-mangrove">environmental</a> and <a href="https://www.fijitimes.com/how-can-fiji-supply-water-to-project/">infrastructural</a> impact of the proposed development, as well as the <a href="https://www.fijitimes.com/project-unoriginal/">authenticity of its design</a>.</p> <p>There is <a href="https://www.rnz.co.nz/international/pacific-news/484710/costly-development-of-suva-forest-may-now-not-happen">now doubt</a> about whether the government will renew the developer’s lease, due to expire in June. The minister for lands and mineral resources has said “there’s been a lack of transparency” from the developers, and that he “will continue to monitor the remaining conditions of the development lease”.</p> <p>A leading opponent of the project, Reverend James Bhagwan, <a href="https://www.rnz.co.nz/international/pacific-news/484710/costly-development-of-suva-forest-may-now-not-happen">told Radio New Zealand</a>, "we'’re not anti-development, but what we’re saying is we need to look at development from a perspective that places the environment at the centre, not at the periphery.</p> <p>There is a precedent here: approval for a multi-million-dollar resort and casino development on Malolo island was revoked in 2019 after another Chinese developer, Freesoul Investments, destroyed part of a reef, dumped waste and disrupted traditional fisheries. In 2022, the High Court fined the company <a href="https://www.newsroom.co.nz/resort-developers-found-guilty-over-fiji-island-disaster-1">FJD$1 million</a>. It was the first time a developer had been punished for an “environmental crime”.</p> <p>Environmental concerns are also causing other Pacific countries to resist a return to mass tourism. In Rarotonga, Cook Islands, annual visitor numbers before the pandemic were ten times the island’s local population. The ability to cope with that level of tourism has since been <a href="https://www.rnz.co.nz/international/pacific-news/443141/cook-islanders-considering-how-much-tourism-is-too-much">seriously questioned</a>.</p> <p>And in French Polynesia, the government has <a href="https://www.nzherald.co.nz/travel/french-polynesia-the-latest-country-to-ban-mega-cruise-ships/RXY2PDLCWPAIZRVNENLHJ6Z2N4/">banned port calls</a> for cruise ships with a capacity greater than 3,500 passengers. The decision was based on concerns about air pollution, stress on the marine environment and social impacts. Daily cruise arrivals to Bora Bora are now restricted to 1,200 passengers, much to the <a href="https://www.rnz.co.nz/international/pacific-news/407885/bora-bora-calls-for-ban-on-large-cruise-ships">relief of locals</a>.</p> <h2>A new kind of tourism?</h2> <p>In the face of uncertainties due to climate change and geopolitical tensions in the region, it’s encouraging to hear local voices being heard in debates about the future of Pacific tourism – and political leaders appearing to respond.</p> <p>The Pacific Island Forum leaders’ retreat in Fiji late last month discussed the tourism industry. The forum’s signature <a href="https://www.forumsec.org/2050strategy/">Blue Pacific Strategy</a> for regional co-operation recognises tourism is an important component of national development, and the need to balance economic pressures with environmental and cultural protection.</p> <p>But despite the apparent political will and regional focus on building resilience, tourism development will undoubtedly continue to challenge the desires and initiatives of Pacific peoples seeking more sustainable futures.</p> <p>While the policy rhetoric sounds good, it remains to be seen whether Pacific governments will remain steadfast and united under mounting pressures from major cruise operators, Chinese commercial interests and large hotels looking to maximise occupancy rates.</p> <p>Many Pacific people reported the natural environment – along with social, spiritual, physical and mental wellbeing – <a href="https://www.internationaljournalofwellbeing.org/index.php/ijow/article/view/2539">improved during the pandemic pause</a> in tourism. But the reality of putting local wellbeing ahead of profits and increased tax revenue is yet to be fully tested as tourism bounces back.</p> <p><em>Images: Getty</em></p> <p><em style="box-sizing: border-box; color: #212529; font-family: -apple-system, 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji'; font-size: 16px; background-color: #ffffff;">This article originally appeared on <a href="https://theconversation.com/resistance-to-mega-tourism-is-rising-in-the-south-pacific-but-will-governments-put-words-into-action-201071" target="_blank" rel="noopener">The Conversation</a>. </em></p>

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"Mateship in action": NZ survivors of helicopter crash praise Aussie compassion

<p>Two couples from New Zealand who survived the deadly helicopter collision on the Gold Coast have shared their condolences for those who died during the accident.</p> <p>Edward and Marle Swart along with Riaan and Elmarie Steenberg spoke of how the "fun five-minute joy ride on vacation to Australia turned into a nightmare" and said their "hearts are so heavy" for those who died in the other aircraft that fell to the ground.</p> <p>"Our deepest sympathies and sincere condolences to the injured and the deceased and their families," they said in a joint statement released on Wednesday night.</p> <p>"We are grateful and blessed to have been spared but very sad for the people who lost loved ones and the little ones and mum fighting for their lives in hospital.</p> <p>"Our hearts are so heavy for them."</p> <p>The couples also praised the 52-year-old pilot who managed to land their damaged helicopter safely "through all the chaos", while also commending the actions of witnesses who rushed to help on the scene. </p> <p>"Our gratitude goes out to every bystander who ran to help, every police officer and emergency services personnel who helped us with our immediate needs keeping us calm and making us comfortable," they said.</p> <p>"We saw mateship in action. Australians come together to help in time of need."</p> <p>"We would like to extend our great thanks to the hospital staff taking care of us for their kindness and compassion during this traumatic experience."</p> <p>The New Zealand couples, all in their 40s, were among the six people in the second helicopter who all survived the crash with minor injuries.</p> <p><a href="https://oversixty.com.au/news/news/helicopter-crash-victims-identified" target="_blank" rel="noopener">Four people</a> on the first helicopter died while the remaining three survivors remain in hospital.</p> <p><em>Image credits: Nine News</em></p>

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