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Dashcam footage captures wild brawl on busy Queensland road

Dramatic dashcam footage has captured the moment two men get involved in a wild brawl in the middle of traffic. The video taken in Chandler, Brisbane on Tuesday showed a white Ford Falcon utility overtaking multiple vehicles while changing lanes twice, before coming to a stop at a red light. As the male driver waits for the light to change, another man exits his Audi and rushes through the traffic to the Ford. The Ford driver opens his door before punches started flying, and they have it out in the middle of the road. The two men appeared unbothered by the dozens of vehicles around them punching and kicking and one point they even slammed into an orange ute, with the driver forced to use their horn to warn the duo off. The owner of the vehicle recording the dashcam was forced to move their car forward to avoid a collision as the Ford rocked forward during the fight. The altercation escalates, with another man attempting a karate-style kick before the lights changed and the men were forced to return to their car. While the cause of the altercation is unknown, Queensland Police said they have been made aware of the video. They said no formal complaints have been made. Image: Dash Cam Owners Australia/Facebook

Legal

Aldi's surprise new business move

Aldi just keeps on giving, from being the <a href="https://www.oversixty.com.au/finance/money-banking/australia-s-cheapest-supermarket-revealed" target="_blank" rel="noopener">cheapest supermarket</a>, to launching their own travel website, the German retailer has taken things to a whole new level. On Wednesday, the supermarket giant launched their Aldi Holidays online portal, so now Aussies can plan their next holiday with a bunch of exclusive Aldi escapes, cruises and tour deals, in a first for Aussie supermarkets. “We are excited to be taking off in a new direction to make planning and booking a holiday a more enjoyable experience for Australians and in our signature Good Different way with Aldi Holidays,” Rodney Balech, Group Director, Aldi Australia said in a statement. “This service, in partnership with Ignite Travel, will unlock incredible value and help all types of travellers create truly unforgettable experiences. “With Aldi Holidays we’re bringing our Special Buys to the skies, offering savvy travellers premium holiday options.” Aldi Holidays will have a similar concept to their bi-weekly special buys, where there will be a limited number of exclusive holiday deals, which will be available until sold out, and there are some pretty good deals on offer. Some of the Aldi holidays available include five nights in Daydream Island Resort, Whitsundays, from $899 per person twin share and seven nights in Novotel Phuket, Thailand from $599 per person twin share. They also offer a few other international packages including seven nights in the Outrigger Resort, Fiji, from $1,799 per person twin share and six nights at the Grand Mirage in Bali from $1,199 per person twin share. Aussies keen for a cruise can also snag a few deals including nine nights on a Royal Caribbean Cruise through the Pacific Islands from $1,499 or 14 nights on Celebrity X Cruise through Japan, from $4,990. “Aldi Holiday customers can expect incredible savings with these exclusively curated holiday packages including flights, local experiences and more,” Ryan Thomas, the Ignite Travel Group CEO said. “We’re excited about the future of our partnership with Aldi,” he added. Holidays can be booked online or via the dedicated Aldi Holiday Sales Centre. Image: Daria Nipot / Shutterstock.com

Travel Tips

Vandals wreck roadside CCTV leaving locals with $300k replacement bill

Two mobile roadside cameras have been targeted and damaged by a group of young men, leaving a local Aussie council with a large replacement bill. Video of the incident was shared on social media over the weekend and shows about a dozen men, most of them covering their faces , pushing over a camera trailer before swinging on the boom and hitting the camera. The "night time shenanigans" drew a mixed reaction, with some praising their antics saying: "Not all heroes wear capes." Others described them as "legends" and said "good job fellas." However many slammed their acts of vandalism, with one person saying: "Total of 49 braincells combined." According to Yahoo News, the cameras were not monitoring drivers and are not managed by Queensland's Department of Transport and Main Roads. The cameras belonged to local government area intended to tackle anti-social behaviour and crime. <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/reel/DAfgtmOPqxk/?utm_source=ig_embed&utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/reel/DAfgtmOPqxk/?utm_source=ig_embed&utm_campaign=loading" target="_blank" rel="noopener">A post shared by Its Called Straya 🇦🇺 (@its_called_straya)</a> </div> </blockquote> "Over the last week two of Council’s mobile CCTV camera trailers have been destroyed by vandals," a spokesperson for the council told the Townsville Bulletin. "The total replacement cost of both trailers is estimated to be more than $300,000 to ratepayers." According to council officials, the cameras were damaged in the suburbs of Woodstock and Bohle. "Townsville City Council has an extensive CCTV camera network of more than 600 fixed cameras and six mobile trailer cameras that can be deployed across the city to reinforce Council’s commitment to community safety," the spokesperson said. Police are investigating the incidents, urging anyone with information to come forward. Images: Instagram

Legal

The good, the bad and the awful – how businesses reacts to online reviews

<div class="theconversation-article-body"> <a href="https://theconversation.com/profiles/mina-tajvidi-1192090">Mina Tajvidi</a>, <a href="https://theconversation.com/institutions/queen-mary-university-of-london-1745">Queen Mary University of London</a>; <a href="https://theconversation.com/profiles/nick-hajli-1426223">Nick Hajli</a>, <a href="https://theconversation.com/institutions/loughborough-university-1336">Loughborough University</a>, and <a href="https://theconversation.com/profiles/tahir-m-nisar-1050021">Tahir M. Nisar</a>, <a href="https://theconversation.com/institutions/university-of-southampton-1093">University of Southampton</a> Every day travellers across the globe are flocking to popular destinations, eager to relax and create memories. Alongside packing and planning, many turn to online reviews to choose the perfect hotel, restaurant, or activity. These reviews, often shared enthusiastically or with a hint of frustration, play a key role in shaping our experiences. But what happens to these reviews once they are posted? Do businesses truly read them, and if so, do they make changes based on customer feedback? The short answer is yes, businesses do read reviews and often act on them. In fact, for many, it’s a crucial part of their <a href="https://www.sciencedirect.com/science/article/abs/pii/S004016252100384X">customer engagement strategy</a>. Reviews offer a treasure trove of insights, from customer satisfaction and service quality to product usability and pricing perceptions. But beyond the numbers and star ratings, reviews provide a story of the customer experience that can highlight strengths and reveal weaknesses. Businesses, particularly in competitive industries like hospitality, often have dedicated teams or <a href="https://broadly.com/blog/reputation-management-tools/">software tools</a> to monitor reviews across platforms like Tripadvisor, Google, and Yelp. These tools can aggregate reviews, analyse sentiments, and even benchmark against competitors. For example, a hotel chain may use these insights to identify common themes in guest feedback, such as complaints about check-in delays or praises for room cleanliness. By doing so, they can prioritise issues and respond effectively. However, reading reviews is just the beginning. The real value lies in how businesses respond to them, and whether they take actionable steps to address the feedback. In many cases, customer reviews have become catalysts for change. For instance, a recurring complaint about outdated decor might prompt a hotel to refurbish its rooms. Similarly, consistent praise for a friendly staff member can lead to rewards or recognition programmes, boosting employee morale and enhancing the overall guest experience. <a href="https://ieeexplore.ieee.org/document/10614398">Some businesses</a> go a step further by engaging directly with reviewers. This engagement can take various forms, from public responses thanking customers for their feedback to private messages addressing specific concerns. <a href="https://www.emerald.com/insight/content/doi/10.1108/ITP-09-2018-0415/full/html">Such interactions</a> not only show that a business values its customers, but also humanises the brand, fostering trust and loyalty. A well-handled response to a negative review can even turn a dissatisfied customer into a loyal advocate. <h2>The role of negative reviews</h2> Negative reviews, while often dreaded by businesses, are an essential component of the feedback process. They provide honest, often blunt insights into what went wrong and where improvements are needed. For instance, during the holiday season, a restaurant might receive complaints about long wait times or underwhelming festive menus. Instead of viewing these reviews as setbacks, savvy businesses see them as opportunities to refine their offerings and enhance customer satisfaction. In some cases, businesses have <a href="https://ieeexplore.ieee.org/document/10614398">used negative reviews</a> as a springboard for innovation. A restaurant receiving feedback about limited vegetarian options might introduce new menu items, attracting a broader clientele and boosting sales. Similarly, a hotel criticised for lack of amenities might invest in additional facilities, improving its appeal and competitiveness. As technology evolves, the landscape of customer reviews and business responses is also changing. The rise of artificial intelligence and machine learning that uses algorithms has made it easier for businesses to analyse vast amounts of feedback and identify trends quickly. This capability allows for more proactive responses, with businesses anticipating issues before they become widespread problems. Moreover, the increasing use of video and photo reviews adds a new dimension to customer feedback. <a href="https://www.emerald.com/insight/content/doi/10.1108/JPBM-01-2019-2194/full/html?casa_token=adZDhhc3f0IAAAAA:7jPn1_y31gfB4BjJjLdl8QnnFixO3XCEOKbtemd0N2vhh_UCEHa1vjisRj3X3K1iw7UIRL1yylJGN6CCqPbW1Bs4CoSto1x0M1ntb_RtD7z-ZXHzj7Q">Visual reviews</a> can provide a more vivid portrayal of experiences, from showcasing a beautifully plated dish to highlighting a less-than-sparkling pool. Businesses are adapting to this trend by incorporating user-generated content into their marketing strategies, showcasing real-life customer experiences to attract new clients. However, the rise of fake reviews is a growing concern. In 2023, the popular travel website Tripadvisor <a href="https://www.tripadvisor.com/TransparencyReport2023#group-section-Fake-Reviews-HZjJZOxSZ4">saw an overwhelming influx</a> of user-generated content, with over 30 million reviews, however, amid this vast pool of feedback, 1.3 million reviews were flagged as fraudulent and subsequently removed. In the end, customer reviews are not just fleeting opinions left in the digital atmosphere. They are valuable conversations between businesses and their customers. For businesses, reviews offer an opportunity to understand their clients’ needs, address concerns, and celebrate successes. That is why businesses like <a href="https://www.aboutamazon.com/news/policy-news-views/how-ai-spots-fake-reviews-amazon">Amazon are using AI</a> to manage the reviews. By reading, responding, and, most importantly, acting on reviews, businesses can foster a loyal customer base and continually improve their offerings. So, the next time you leave a review, remember that someone is listening, and your words may just be the catalyst for positive change.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/236194/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/mina-tajvidi-1192090">Mina Tajvidi</a>, Lecturer in Digital Marketing, <a href="https://theconversation.com/institutions/queen-mary-university-of-london-1745">Queen Mary University of London</a>; <a href="https://theconversation.com/profiles/nick-hajli-1426223">Nick Hajli</a>, AI Strategist and Professor of Digital Strategy, <a href="https://theconversation.com/institutions/loughborough-university-1336">Loughborough University</a>, and <a href="https://theconversation.com/profiles/tahir-m-nisar-1050021">Tahir M. Nisar</a>, Professor of Strategy and Economic Organisation, <a href="https://theconversation.com/institutions/university-of-southampton-1093">University of Southampton</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/the-good-the-bad-and-the-awful-how-business-reacts-to-online-reviews-236194">original article</a>. </div>

Travel Trouble

"So Australian": Local trust praised for response to illegal tree cutting

A resident's decision to cut down a tree for a better view of Sydney Harbour has backfired after a sign was erected where the tree once stood, to condemn tree vandalism. Following multiple reports of resident carrying out tree vandalism along affluent streets, the Sydney Harbour Federation Trust has called out the behaviour by setting up the sign in the Sydney lower North Shore suburb of Woolwich. "Tree vandalism has occurred in this area," the sign read. "The Sydney Harbour Federation Trust protects and manages this land for the enjoyment of the public. "Acts of vandalism like this deprive all of us of the natural environment." The sign also warned that offenders could be subject to fines and/or prosecution as punishment, and urged those who notice any suspicious activity to contact 8969 2100. After an image of the sign was shared to a Sydney group on social media, the local trust's actions have been praised, with many saying they "loved how petty this is" and one even declaring the response "so Australian". "I hope they keep this sign, as a reminder to anyone contemplating doing something similar," one commented. "We're petty but we have a right to be. You don't f**n poison or cut down trees. F**n unacceptable behaviour," another added. Others accused the person who cut down the tree of being "entitled". In last November alone, over 300 native trees and shrubs vanished in front of multi-million dollar homes along the Sydney Harbour waterfront strip. Lane Cove Council believe that hand tools were used to silently cut down the trees, which impacts plants, and local wildlife including wallabies, possums and dozens of other species. On Monday, the council put out a statement saying its "pursuit of justice" is now ramping up, referring to the incident as "the largest tree vandalism case in Lane Cove’s recent history". They are trying to obtain permission to put up a sign to block "the harbour view of the property which would most benefit from the mass clearing of the trees." "As the area is classified as a Threatened Ecological Community and contains some items of Aboriginal Heritage, it was important the appropriate approvals were in place before installing the signage," the council added. "The legal case and banner installation are important steps in our commitment to seeking the strongest possible recourse response to send a message that we stand tall against tree vandalism." Images: Reddit

Legal

Mother furious after toddlers escape daycare onto busy road

A young mother is demanding answers after her toddler managed to flee his daycare centre and walk onto a busy road. Adelaide mum Makayla Lill dropped her son Wyatt off at the Goodstart Early Learning Blair Athol on Monday, when only hours after, Wyatt and another toddler were seen climbing through a hole in a broken fence. The two children ran out towards the busy road, which is regarded as a notorious accident blackspot, forcing traffic to slow down to avoid hitting the children. The staff quickly realised the children had escaped and ran to retrieve them. "I am pretty furious. There’s no excuse,” Makayla said. After the children were secure, the staff rang Ms Lill to inform her of the incident, which is now under investigation. “The first thing she said was ‘I’m just letting you know Wyatt is safe’”, Ms Lill said. “That straight away makes you think ‘What’s happened?’” "They said he was there for a maximum, this is what makes me upset, 10 seconds," Lill said. The mother said staff told her the gap in the fence was missed on a routine perimeter check. George Mavromatis was nearby when the incident occurred and said he heard the staff's screams from across the road. "This is a very bad intersection. We've seen multiple car accidents, it was very lucky to come out of that lightly to tell you the truth," he told <a href="https://www.9news.com.au/national/two-children-found-wandering-near-busy-road-after-leaving-childcare-centre-adelaide/3c0164f9-d799-45e2-806b-1db00bc67e22" target="_blank" rel="nofollow noreferrer noopener">Nine News</a>. Makayla Lill has made a formal complaint with the centre, as some parents have pledged to remove their children from the daycare centre, while others have said they hoped it was just an isolated incident. The incident is now under multiple investigations by the centre and the Education Standards Board of South Australia, as South Australian Premier Peter Malinauskas said SafeWork may have a role to play in the investigation. "I think any parent would be horrified when they see these images. They're pretty confronting. I think it begs the question of what went wrong in this circumstance," Malinauskas said. Image credits: Nine

Family & Pets

The gift of a lifetime: How one busy mum found peace of mind and left a lasting legacy

Anita lives in Sydney with her husband and three sons. She recently chose to include a gift to Lifeline Australia when writing her Will with an online Will-writing service called <a href="https://www.gatheredhere.com.au/c/lifeline-au?gh_cuid=Oxs_YC7byb&gh_cch=%40campaign%2Fchannel%2Fnews" target="_blank" rel="noopener">Gathered Here</a>. “My Will has been in the making for the last five years and it has always been pushed down on the prioritisation list due to the high cost of seeing a solicitor and us being a very busy family with young kids,” says Anita. “When I found out about Gathered Here, I thought I may as well check it out, and after 10 minutes I had a Will! The process was simple and straightforward without any complicated legal jargon to cut through. “Within the Will-writing process, summarising my wishes was an important and practical step for me. I want to ease the situation for my loved ones I leave behind by providing emotional and financial certainty in a time of confusion and grief. “There is also an opportunity to nominate and leave gifts to my favourite charities. I have three young boys and having some insight into the mental health challenges in Australia made my decision of allocating a portion of my estate to Lifeline Australia very easy. “Seeing an organisation like Lifeline continuously dedicate their effort, time and professionalism at the highest level to ensure that no one is ever alone in crisis provides me with hope of a better world for my children.” Lifeline is a national charity providing people in Australia experiencing emotional distress with access to 24-hour crisis support and suicide prevention services. Tragically, over 3,000 people in Australia lose their lives to suicide every year. This year, Lifeline will receive well over 1 million contacts from people in crisis. Every 30 seconds, someone in Australia reaches out to Lifeline. Lifeline exists to ensure that no person in Australia has to face their toughest moments alone, and believes that through connection, hope can be found. Lifeline Australia has partnered with Gathered Here to offer you the opportunity to <a href="https://www.gatheredhere.com.au/c/lifeline-au?gh_cuid=Oxs_YC7byb&gh_cch=%40campaign%2Fchannel%2Fnews" target="_blank" rel="noopener">write your Will online for free</a> this Include a Charity Week, which runs from the 2nd – 8th September and is dedicated to raising awareness of how anyone can make a lasting impact to causes that they care about with a gift in their Will. You’ll also be able to make free and unlimited changes to your Will for life. Gathered Here provides end-of-life services through probate, funerals and online Wills. They are supported by an in-house legal team of highly experienced Wills and estate lawyers who have reviewed and vetted the Will writing process. Gathered Here's online Will-writing service allows you to appoint guardians for your children and pets, set out how you want to divide your estate and leave gifts to charities that mean the most to you - like Lifeline. After you've provided for those closest to you, <a href="https://www.gatheredhere.com.au/c/lifeline-au?gh_cuid=Oxs_YC7byb&gh_cch=%40campaign%2Fchannel%2Fnews" target="_blank" rel="noopener">leaving a gift to Lifeline Australia is a lasting and meaningful way that you can have an impact for years to come</a>. You will be helping to prevent suicide and save lives in future generations. Gifts in Wills make a phenomenal difference to charities, including Lifeline. This is why a growing number of people understand that once they have provided for their loved ones, leaving a gift in their Will is one of the most powerful ways they can support Lifeline, without incurring any financial costs during their lifetime. If you would like to learn more, please do not hesitate to get in touch with Lifeline Australia’s Gifts in Wills Specialist Abi Steiner via email at <a href="mailto:giftsinwills@lifeline.org.au" target="_blank" rel="noopener">giftsinwills@lifeline.org.au</a> or phone on 02 8099 1974. If you, or someone you know, are feeling distressed or overwhelmed, we encourage you to connect with Lifeline in the way you feel most comfortable. For 24/7 crisis support, you can phone Lifeline to speak to a Crisis Supporter on 13 11 14, text 0477 131 114, chat to Lifeline online or access the Support Toolkit to self-manage what you’re going through at <a href="http://www.lifeline.org.au/" target="_blank" rel="noopener">www.lifeline.org.au</a>. This is a sponsored article produced in partnership with Lifeline Australia. Image: Lifeline Australia

Money & Banking

How holidaying in developing countries affects local inequality

<div class="theconversation-article-body"><a href="https://theconversation.com/profiles/alexander-tziamalis-333272">Alexander Tziamalis</a>, <a href="https://theconversation.com/institutions/sheffield-hallam-university-846">Sheffield Hallam University</a> and <a href="https://theconversation.com/profiles/yuan-wang-1360783">Yuan Wang</a>, <a href="https://theconversation.com/institutions/sheffield-hallam-university-846">Sheffield Hallam University</a> A few years ago, one of us (Alex) went for a vacation to the Dominican Republic. The motivation was similar to millions of other tourists every year: escape the daily routine, enjoy the sun and beaches, and gather some strength to face another cold winter. Unfortunately, a few things weren’t very conducive to a happy break. The staff at the mammoth hotel were making as little as US$1 (£0.79) for a 12-hour shift. Worse, most of them lived in a shanty town nearby. They had no sewers and no reliable electricity. The hotel also exploited its power over local farmers to procure food exceedingly cheaply. Schools were overcrowded and many children dropped out to work in businesses like these hotels and farms, perpetuating the cycle. This anecdotal picture is corroborated by the country’s economic data. Despite <a href="https://data.worldbank.org/indicator/NY.GDP.MKTP.KD.ZG?locations=DO">GDP growth</a> frequently above 5% each year, the Dominican Republic suffers from <a href="https://dominicantoday.com/dr/local/2023/02/17/dominican-republic-shows-a-high-level-of-economic-inequality-in-latin-america-and-the-caribbean/">substantial inequality</a>. The wealthiest 1% capture 30% of all income, compared to 18% in the US. But how bad is tourism for inequality in developing countries overall? <a href="https://shura.shu.ac.uk/31942/">Our recent research</a> has sought to answer this, looking at 71 countries around the world. The picture is complicated, but the overall results are not as bleak as you might fear. <h2>Upsides and downsides</h2> Clearly there are pros and cons to tourism. It makes holidaymakers happy while bringing people closer and promoting awareness of other cultures. It empowers communities and provides disadvantaged groups with opportunities, from the local artisan who can sell directly to customers, to women <a href="https://blogs.worldbank.org/psd/empowering-women-through-tourism-0">who would otherwise</a> be struggling to find work. Tourism sustains a lot of jobs and economic value overall, making it attractive to governments as a way of boosting growth. In 2019 there were a whopping <a href="https://www.statista.com/statistics/209334/total-number-of-international-tourist-arrivals/#:%7E:text=Despite%20the%20significant%20annual%20increase,lowest%20figure%20recorded%20since%201989">1.5 billion</a> international tourist arrivals around the world. They were serviced by <a href="https://www.statista.com/statistics/1268465/number-of-travel-and-tourism-jobs-worldwide/#:%7E:text=Despite%20the%20increase%2C%20the%20number,to%20320%20million%20in%202023.">nearly 300 million</a> travel and tourism workers, and the sector generated <a href="https://wttc.org/research/economic-impact#:%7E:text=In%202022%2C%20the%20Travel%20%26%20Tourism,%2C%20only%2014.1%25%20below%202019.">over 7%</a> of global GDP. On the other hand, tourism can <a href="https://www.theworldcounts.com/challenges/consumption/transport-and-tourism/negative-environmental-impacts-of-tourism">degrade the environment</a>. Witness the Inca citadel of Machu Picchu in the Peruvian Andes needing to <a href="https://www.machupicchutrek.net/how-many-tourists-visit-machu-picchu-annually/">restrict</a> the number of visitors, for instance, because the site was <a href="https://storymaps.arcgis.com/stories/d2f4fc1c7b314cc8a6c8af466cec0d24">getting damaged</a>. Equally, <a href="https://www.itmustbenow.com/feature/our-big-questions/exploitation-travel-tourism/">tourism is associated</a> with other <a href="https://www.cntraveler.com/galleries/2015-06-19/barcelona-bhutan-places-that-limit-tourist-numbers">knock-on effects</a> such as water scarcity, pollution, crime, sex exploitation and destroying tradition. But what about inequality? The tourism industry <a href="https://www.itmustbenow.com/feature/our-big-questions/exploitation-travel-tourism/">is frequently associated</a> with ridiculously low wages, long hours without a break, and unhealthy conditions for live-in staff. Dedicated trade unions often don’t exist, or they’re underpowered and cannot effectively protect workers. Tourism can also distort the economy. <a href="https://www.theguardian.com/technology/2022/aug/10/i-wanted-my-children-to-grow-up-here-how-airbnb-is-ruining-local-communities-in-north-wales">In the UK</a> for example, communities in many popular tourist destinations cannot afford to buy a home anymore. Yet when you look at how tourism affects equality overall, the existing academic literature shows conflicting results. A number of studies <a href="https://www.sciencedirect.com/science/article/abs/pii/S0160738316301281#:%7E:text=Findings%20confirm%20that%20tourism%20increases%20income%20inequality%20in%20developing%20economies.&text=The%20squared%20tourism%20revenue%20has%20a%20significant%20negative%20impact%20on%20income%20inequality.&text=Findings%20confirm%20the%20presence%20of%20Kuznets%20curve%20hypothesis.">find that</a> it worsens income inequality, while others <a href="https://journals.sagepub.com/doi/abs/10.1177/0047287520954538">find the opposite</a>. If you were wondering about the Dominican Republic, there’s <a href="https://journals.sagepub.com/doi/abs/10.1177/0047287518789272#:%7E:text=The%20results%20showed%20that%20income,in%20the%20distribution%20of%20wealth.">a study</a> showing that tourism actually has a negligible impact on inequality. <h2>Our findings</h2> Ours is the first study to <a href="https://journals.sagepub.com/doi/10.1177/13548166231177106">look at the effect</a> of a few potential determining factors to try and gain a deeper understanding of the relationship between tourism and equality. These factors include the country’s level of economic and financial development, inflation rate and government policies seeking to redistribute wealth. Our dataset spans from 1996–2016. We would have ideally looked at even more than 71 countries, but others had to be excluded because good-quality data was unavailable. We found that tourism eased income inequality in lower income countries when it went hand in hand with redistributive policies. <a href="https://webcache.googleusercontent.com/search?q=cache:6nbn68M3_toJ:https://dailynews.co.tz/how-tz-could-attract-more-tourists/&cd=8&hl=en&ct=clnk&gl=uk">Tanzania, for example,</a> gets 17% of its GDP from tourism. This has enabled the country to <a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8121963/">significantly increase</a> its spending on health, education and infrastructure. In wealthier countries, the opposite was counterintuitively the case: increasing tourism exacerbated inequality when combined with redistributive policies. It may be that in places where education and infrastructure are already at high levels, improving them has less effect on inequality. Or it may be that improving the welfare system reduces workers’ incentive to upskill and seek better paid jobs in other sectors. These possibilities need further investigation. Our analysis also highlighted the importance of financial opportunities such as broad access to bank credit. All countries with more inclusive financial systems comparatively reduced inequality when they brought in more tourists. It might be that financial access enables a broader cross-section of entrepreneurs to set up or expand tourist businesses, with knock-on benefits to their communities. This is bad news for developing countries like India, Brazil South Africa and Barbados, where <a href="https://www.worldbank.org/en/news/press-release/2015/09/14/long-term-finance-shortage-post-2008-crisis-blunts-progress-in-developing-countries">it’s difficult</a> to obtain long-term loan, which usually come with onerous terms. Having said that, the benefits from financial access were more marked in developed countries. In such countries, it may be that this galvanises proportionately more entrepreneurs because they are not being held back to the same extent by other problems like corruption and poor education. When we looked at the effect of inflation, it worsened inequality in richer countries <a href="https://www.niesr.ac.uk/blog/unequal-impact-rising-inflation">like the UK</a> as tourism increases. We suspect that when inflation takes off in wealthier countries, it’s more difficult for tourism workers to renegotiate their wages quickly because employment contracts are more formal. Equally, poorer countries are often more used to higher inflation, so workers may be more adept at such negotiations. So overall, it’s not possible to say that increasing tourism widens or reduces inequality – it very much depends on other factors. But clearly tourism can be good news for inequality in poorer countries when it’s combined with redistributive policies and financial inclusion. This certainly won’t solve problems like worker exploitation across the board, but it does mean that holidaying in developing countries will often be helping them to become more equal over time.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/208690/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/alexander-tziamalis-333272">Alexander Tziamalis</a>, Senior Lecturer in Economics, <a href="https://theconversation.com/institutions/sheffield-hallam-university-846">Sheffield Hallam University</a> and <a href="https://theconversation.com/profiles/yuan-wang-1360783">Yuan Wang</a>, Seinor Lecturer in Economics, <a href="https://theconversation.com/institutions/sheffield-hallam-university-846">Sheffield Hallam University</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/how-holidaying-in-developing-countries-affects-local-inequality-208690">original article</a>. </div>

Travel Trouble

Anti-cellulite products are big business – but here’s what the science says

<div class="theconversation-article-body"><a href="https://theconversation.com/profiles/rebecca-shepherd-423135">Rebecca Shepherd</a>, <a href="https://theconversation.com/institutions/university-of-bristol-1211">University of Bristol</a> Although <a href="https://onlinelibrary.wiley.com/doi/full/10.1111/jocd.14815">90% of women have cellulite</a>, we’re yet to see it represented as a normal anatomical characteristic in popular culture. In Greta Gerwig’s 2023 Hollywood blockbuster, for instance, Stereotypical Barbie, played by Margot Robbie, develops dimples on her upper thigh as part of her existential crisis – along with other human faults such as halitosis, flat feet and irrepressible thoughts of death. When Stereotypical Barbie asks doll sage Weird Barbie what the dimples are, she explains: “That’s cellulite. That’s going to spread everywhere. Then you’re going to start getting sad and mushy and complicated.” Barbie’s perfect smooth plastic perfection is marred. Despite its prevalence, then, cellulite has been constructed as a flaw in need of correction. Consumers, it seems, agree, especially when fed a diet of the <a href="https://www.tandfonline.com/doi/full/10.1080/21604851.2021.1913827">photoshop smoothed skin</a> of models, social media influencers – and Hollywood stars. <figure><iframe src="https://www.youtube.com/embed/rmThigh1i8s?wmode=transparent&start=0" width="440" height="260" frameborder="0" allowfullscreen="allowfullscreen"></iframe><figcaption>“NO!” Barbie shouts when Weird Barbie tells her she has cellulite.</figcaption></figure> Cellulite’s usually found in areas that have greater amounts of subcutaneous fat, when fat deposits push through the connective tissue beneath the skin, leading to a lumpy appearance. It is common, <a href="https://www.sciencedirect.com/science/article/pii/S0738081X1300076X?via%3Dihub">usually painless</a> and harmless. The human skin is the <a href="https://theconversation.com/the-skin-is-a-very-important-and-our-largest-organ-what-does-it-do-91515">body’s largest organ</a>, made up of three layers. At the surface, the epidermis acts as our first line of defence against the environment. This outermost, impermeable layer is made up of cells that are constantly renewed and shed, protecting our body from external elements. Beneath the epidermis lies the dermis, a robust layer containing fibroblasts, the cells responsible for producing essential proteins such as collagen and elastin. These proteins provide structure and elasticity, contributing to the skin’s strength and flexibility. Deeper still is the hypodermis, also known as the subcutaneous layer. This layer is rich in adipose tissue – mostly made up of fat, which plays a crucial role in cushioning and insulating the body, as well as storing fat that can be used when needed. Beneath these three layers of skin, there is muscle. Running from the muscle to the dermis are <a href="https://journals.lww.com/amjdermatopathology/fulltext/2000/02000/cellulite__from_standing_fat_herniation_to.7.aspx">bands of connective tissue</a>, that holds the adipose tissue in “pockets”. Cellulite does not affect health, although some people report that it affects their <a href="https://www.tandfonline.com/doi/abs/10.1080/07853890.2018.1561731">self-esteem and body image</a> but that’s more to do with the social pressure on women to be physically perfect – or spend money, time and energy trying to be as close to perfect as possible. Cellulite, then, has become big business for the beauty industry. In the lead up to summer especially, companies will promote <a href="https://www.asa.org.uk/advice-online/weight-control-cellulite.html">all manner of products</a> from creams and serums to gadgets and pills, all aimed at creating perfectly smooth limbs. The most popular question seems to be, “Do these treatments work?” but as an anatomist I think the more pressing question is, “Why are healthy women’s bodies considered something to treat, cure or correct?” The beauty and wellness industry has long capitalised on societal standards of beauty. The idea that cellulite is undesirable and <a href="https://journals.lww.com/dermatologicsurgery/abstract/1978/03000/So_Called_Cellulite.9.aspx">should be corrected</a> has been perpetuated since Vogue magazine was the <a href="https://archive.vogue.com/article/1968/4/cellulite-the-new-word-for-fat-you-couldnt-lose-before">first English language magazine</a> to use the term “cellulite”, introducing the concept to thousands of women. This marketing strategy taps into the insecurities of consumers, particularly women, and promotes an endless pursuit of “perfection” for bodies that have normal anatomical variation. By framing cellulite as a condition that needs treatment, companies can sell a wide range of products and services, bolstered by celebrity endorsements, which lend credibility and aspirational value to pseudo-medical “smoothing” products. However, there is limited scientific evidence supporting the effectiveness of these supplements in treating cellulite. In fact, the <a href="https://onlinelibrary.wiley.com/doi/10.1111/j.1524-4725.1978.tb00416.x">first scientific paper</a> on cellulite, published in 1978, referred to it as “so called cellulite: the invented disease”. Recent product launches include, <a href="https://lemmelive.com/en-gb/products/lemme-smooth-capsules?variant=45597048111318">Lemme Smooth</a>, Kourtney Kardashian-Barker’s latest addition to her vitamin and supplement range. The product’s promotional materials claim that the capsule “visibly reduces cellulite in 28 days”. But what does the science tell us? Supplements like Lemme Smooth claim to improve skin texture and reduce cellulite from within. Kardashian-Barker’s supplement contains a mixture of <a href="https://link.springer.com/article/10.1007/s10298-015-0977-4">french cantaloupe melon</a>, hyaluronic acid, chromium and vitamin C among other ingredients. The body’s ability to absorb and utilise these ingredients in a way that would impact cellulite is still a subject of debate. There is evidence that <a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4110621/#:%7E:text=In%20a%20randomized%2C%20double%2Dblind,in%20part%2C%20to%20the%20skin.">ingested hyaluronic acid</a> can migrate into the skin, stimulating the production of collagens within the dermis – and vitamin C has been shown to <a href="https://www.nature.com/articles/s41598-020-72704-1">thicken the surface layer</a> of the skin. However, the lack of standardisation in testing for the use of these ingredients in the treatment of cellulite means it’s still not clear if they will have a <a href="https://onlinelibrary.wiley.com/doi/10.1111/j.1467-2494.2006.00318.x">significant effect</a>. Other products marketed to reduce the appearance of cellulite include topical creams and lotions, containing ingredients like <a href="https://karger.com/books/book/763/chapter-abstract/5600478/Specific-Use-Cosmeceuticals-for-Body-Skin-Texture?redirectedFrom=fulltext">caffeine, retinol, and herbal extracts</a>. Cosmetic products are not able to penetrate the epidermis enough to significantly affect the underlying fat deposits and connective tissue. Some invasive treatments, such as <a href="https://www.aad.org/public/cosmetic/fat-removal/cellulite-treatments-what-really-works">laser therapy, subcision, and acoustic wave therapy</a> can offer more promising results. These procedures work by breaking down the connective tissue bands that cause dimpling and stimulating collagen production in the dermis to improve skin elasticity. While these methods <a href="https://www.aad.org/public/cosmetic/fat-removal/cellulite-treatments-what-really-works">may be more effective</a>, they are often expensive, require multiple sessions to achieve results – and aren’t without risk. Maintaining a healthy diet, drinking lots of water, and regular physical activity can help improve the overall appearance of the skin and reduce the visibility of cellulite. Losing weight and strengthening the muscles in the legs, buttocks and abdomen may make cellulite less noticeable, but it won’t make it <a href="https://jndc-chemistryarticles.info/ijn/article/318">disappear altogether</a>. The bottom line, though, is that cellulite does not need to be treated. It’s a normal anatomical variation that’s been transformed into a condition driving a lucrative market for cures <a href="https://link.springer.com/article/10.1007/s40257-015-0129-5">that don’t exist</a>. My top expert advice in the run up to summer? Be wary of claims from cosmetic companies and save your money. <hr /> The Conversation has approached the Lemme Live brand for comment.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/232318/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/rebecca-shepherd-423135">Rebecca Shepherd</a>, Senior Lecturer in Human Anatomy, School of Anatomy, <a href="https://theconversation.com/institutions/university-of-bristol-1211">University of Bristol</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/anti-cellulite-products-are-big-business-but-heres-what-the-science-says-232318">original article</a>. </div>

Body

Woman’s “selfish” business class upgrade divides the internet

A woman has divided the internet after telling how she snagged an upgrade on her way home from a holiday, leaving her partner and his child in economy. The 30-year-old woman shared the story of how she landed the controversial upgrade, but explained to her social media followers that there is more to the story than meets the eye. She began by explaining that she had booked a 10-day holiday with her partner, who she called Matt, who she had been dating for one year. The couple wanted to spend some time together, but were joined by Matt’s younger son, who she called Alex, from his previous relationship. “Every now and then I would look after Alex when Matt was at work — we don’t live together but they stay at mine every now and then,” the woman explained. Due to family circumstances, Alex had to join the couple on holiday, as she explained, “The flights were over eight hours long and I have booked the tickets for all of us.” During the flight to their destination, and throughout their whole holiday, the woman explained that she spent most of the time looking after Alex while Matt had “the time of his life”. While the couple were on holiday, the woman discovered that Matt had been unfaithful, and had been cheating on her through most of their relationship. “Some things came to my attention — he was still seeing his ex — which resulted in us breaking up at the end of our stay,” she said. On the flight back home, the three were sitting together when a flight attendant approached her ex, asking if he wanted an upgrade to business class, but before he could respond, the woman interjected. “I mentioned it was me who bought the tickets and used my own account to pay for them, so an upgrade should go to me,” she said. “The flight attendant was trying to argue at first, as she assumed Alex was my child.” “But I told her that’s not the case, and ended up having an upgrade so I can relax after spending all this time looking after Alex.” When they landed, Matt made comments the woman had been “an a**hole” and “selfish”, while some passengers made similar comments. The woman shared the story to Reddit, asking social media users if she was in the wrong by taking the upgrade and was met with mixed responses. One person said, “Damn that sucks... paying for a flight, in a breakup, taking care of a child on YOUR vacation. You by no means are the a******, hell the audacity of the ex is unbelievable. It just p***es me off so much that I can’t even begin to imagine your frustration.” Another added, “I bet it was nice to put some space between you and your brand new ex with such a long flight, too. What was he going to do, take the upgrade and leave his young kid with the woman who he just broke up with? There’s no world in which that makes any kind of sense.” Others suggested the biggest culprit in the situation was actually the flight attendant. “Why would it be ok to leave the mum with the kid but not the dad? Why did they not first offer it to the person who bought the tickets as that’s where the priority should’ve been?” one said. Meanwhile, one person pointed out: “Let this be a lesson." “Never take care of someone’s kid your whole holiday and let them have the time of their lives. You should have let him handle everything concerning his kid except some play time. I would be fuming.” Image credits: Shutterstock

Travel Trouble

Catriona Rowntree shares her Europe travel hacks she picked up from locals

After decades of hosting Getaway, Catriona Rowntree has learned a thing or two about travelling. Along the way, the 52-year-old has picked up some must-know secrets from locals that every traveller should know before heading to Europe. While in Mallorca in Spain, Rowntree quizzed locals on how to make the most out of her experience, and what faux pas to avoid. She was given advice on the best way to start a day at the markets, told why you should never rent an Airbnb or buy seafood on a Monday, why takeaway coffee is a bad idea and the secret to a longer, healthy life. The TV host shared a little known secret when it comes to buying fresh fish, and said travellers should not buy fish on Monday, because fishermen don’t fish on Sundays, meaning fish purchases on Mondays won’t be fresh. “The life expectancy of a Spaniard is 84, they're a healthy lot, loving a Mediterranean diet, a dollop of sun and a good climate,” she added. The presenter also discovered that all the locals she has spoken to don't like Airbnb accommodation and prefer for tourists to stay in hotels. “All the locals I've spoken to say that's what's pushing them out of their apartments as the town centres are slowly gentrified,” she said. “The average wage is low, most locals rent, sadly landlords prefer the higher fee of an Airbnb. Not cool!” Catriona's final tip is not to get your coffee takeaway, but rather sit down in a cafe, enjoy your coffee and take it slow. “People sit down to enjoy their coffee, they don't get a takeaway: 'If you can't sit for five minutes and talk to a person what's wrong with you!',” she said. Catriona said she was told by a local that the best way to start your day is to explore the markets by getting a hot chocolate and some churros. “Not every day as you'll be round, but market day for sure," she said. Image credits: Instagram

Travel Tips

Australians are having fewer babies and our local-born population is about to shrink: here’s why it’s not that scary

<div class="theconversation-article-body"><a href="https://theconversation.com/profiles/amanda-davies-201009">Amanda Davies</a>, <a href="https://theconversation.com/institutions/the-university-of-western-australia-1067">The University of Western Australia</a> Australians are having fewer babies, so many fewer that without international migration our population would be on track to decline in just over a decade. In most circumstances, the number of babies per woman that a population needs to sustain itself – the so-called <a href="https://www.who.int/data/gho/indicator-metadata-registry/imr-details/123">total fertility rate</a> – is 2.1. Australia’s total fertility rate dipped below 2.1 in the late 1970s, moved back up towards it in the late 2000s (assisted in part by an improving economy, better access to childcare and the introduction of the <a href="https://theconversation.com/what-the-baby-bonus-boost-looks-like-across-ten-years-81563">Commonwealth Baby Bonus</a>), and then plunged again, hitting a low of <a href="https://www.abs.gov.au/statistics/people/population/population-projections-australia/2022-base-2071#assumptions">1.59</a> during the first year of COVID. <hr /> <iframe id="CHdqj" class="tc-infographic-datawrapper" style="border: none;" src="https://datawrapper.dwcdn.net/CHdqj/3/" width="100%" height="400px" frameborder="0"></iframe> <hr /> The latest population projections from the Australian Bureau of Statistics assume the rate remains near its present 1.6% for <a href="https://www.abs.gov.au/statistics/people/population/population-projections-australia/2022-base-2071#assumptions">the next 50 years</a>. An alternative, lower, set of assumptions has the rate falling to 1.45 over the next five years and staying there. A higher set of assumptions has it rebounding to 1.75 and staying there. A comprehensive study of global fertility trends published in March in the medical journal <a href="https://www.thelancet.com/journals/lancet/article/PIIS0140-6736(24)00550-6/fulltext#%20">The Lancet</a> has Australia’s central case at 1.45, followed by a fall to 1.33 by the end of the century. Significantly, none of these assumptions envisages a return to replacement rate. The bureau’s central projection has Australia’s population turning down from 2037 in the absence of a boost from migration. <hr /> <iframe id="oi55c" class="tc-infographic-datawrapper" style="border: none;" src="https://datawrapper.dwcdn.net/oi55c/3/" width="100%" height="400px" frameborder="0"></iframe> <hr /> It’s easy to make guesses about reasons. Reliable contraception has been widely available for 50 years. Rents, mortgages and the other costs facing Australians of child-bearing age appear to be climbing. It’s still <a href="https://www.abc.net.au/news/2023-12-17/career-or-baby-michelle-battersby-pregnancy-gender-/103186296">difficult to have a career</a> if you have a child, and data show women still carry the substantive burden of <a href="https://theconversation.com/mind-the-gap-gender-differences-in-time-use-narrowing-but-slowly-191678">unpaid work around the home</a>. The US fertility rate has fallen <a href="https://ourworldindata.org/grapher/children-per-woman-un?tab=chart&time=1950..latest&country=OWID_WRL%7EUSA%7EAUS">much in line with Australia’s</a>. Reporting on <a href="https://theconversation.com/us-birth-rates-are-at-record-lows-even-though-the-number-of-kids-most-americans-say-they-want-has-held-steady-197270">research</a> into the reasons, Forbes Magazine succinctly said a broken economy had “<a href="https://fortune.com/2023/01/12/millennials-broken-economy-delay-children-birthrate/">screwed over</a>” Americans considering having children. More diplomatically, it said Americans saw parenthood as “<a href="https://fortune.com/2023/01/12/millennials-broken-economy-delay-children-birthrate/">harder to manage</a>” than they might have in the past. <h2>Half the world is unable to replace itself</h2> But this trend is widespread. The <a href="https://www.thelancet.com/journals/lancet/article/PIIS0140-6736(24)00550-6/fulltext#%20">Lancet study</a> finds more than half of the world’s countries have a fertility rate below replacement level. <a href="https://theconversation.com/chinas-population-shrinks-again-and-could-more-than-halve-heres-what-that-means-220667">China</a>, which is important for the global fertility rate because it makes up such a large share of the world’s population, had a fertility rate as high as 7.5 in the early 1960s. It fell to 2.5 before the start of China’s <a href="https://www.scmp.com/economy/china-economy/article/3135510/chinas-one-child-policy-what-was-it-and-what-impact-did-it">one-child</a> policy in the early 1990s, and then slid further from 1.8 to 1 after the policy was abandoned in 2016. <hr /> <iframe id="idC4X" class="tc-infographic-datawrapper" style="border: none;" src="https://datawrapper.dwcdn.net/idC4X/3/" width="100%" height="400px" frameborder="0"></iframe> <hr /> South Korea’s fertility rate has dived further, to the world’s lowest: <a href="https://time.com/6488894/south-korea-low-fertility-rate-trend-decline/">0.72</a>. The fertility rate in India, which is now <a href="https://www.un.org/development/desa/dpad/publication/un-desa-policy-brief-no-153-india-overtakes-china-as-the-worlds-most-populous-country/">more populous than China</a>, has also fallen <a href="https://data.worldbank.org/indicator/SP.DYN.TFRT.IN?page=&locations=IN">below replacement level</a>. Most of the 94 nations that continue to have above-replacement fertility rates are in North Africa, the Middle East and Sub-Saharan Africa. Some, including Samoa and Papua New Guinea, are in the Pacific. Most of Asia, Europe and Oceania is already below replacement rate. <h2>A changing world order</h2> The largest high-fertility African nation, <a href="https://www.weforum.org/agenda/2020/09/the-world-population-in-2100-by-country/">Nigeria</a>, is expected to overtake China to become the world’s second-most-populous nation by the end of the century. But even Nigeria’s fertility rate will sink. The Lancet projections have it sliding from 4.7 to <a href="https://www.thelancet.com/journals/lancet/article/PIIS0140-6736(24)00550-6/fulltext#%20">1.87</a> by the end of the century. The differences mean the world’s population growth will increasingly take place in countries that are among the most vulnerable to environmental and economic hardship. Already economically disadvantaged, these nations will need to provide jobs, housing, healthcare and services for rapidly growing populations at a time when the rest of the world does not. On the other hand, those nations will be blessed with young people. They will be an increasingly valuable resource as other nations face the challenges of an ageing population and declining workforce. <h2>An older world, then a smaller world</h2> Global fertility <a href="https://www.thelancet.com/journals/lancet/article/PIIS0140-6736(24)00550-6/fulltext">halved</a> between 1950 and 2021, shrinking from 4.84 to 2.23. The latest projections have it sinking below the replacement rate to somewhere between 1.59 and 2.08 by 2050, and then to between <a href="https://www.thelancet.com/journals/lancet/article/PIIS0140-6736(24)00550-6/fulltext">1.25 and 1.96</a> by 2100. The world has already seen peak births and peak primary-school-aged children. In <a href="https://www.thelancet.com/journals/lancet/article/PIIS0140-6736(24)00550-6/fulltext">2016</a>, the world welcomed about 142 million live babies, and since then the number born each year has fallen. By 2021, it was about 129 million. The global school-age population aged 6 to 11 years peaked at around 820 million in <a href="https://www.un.org/development/desa/dpad/publication/un-desa-policy-brief-no-152-population-education-and-sustainable-development-interlinkages-and-select-policy-implications/">2023</a>. The United Nations expects the world’s population to peak at 10.6 billion in <a href="https://www.smh.com.au/national/the-planet-s-population-will-get-to-10-4-billion-then-drop-here-s-when-we-reach-peak-human-20231213-p5er8g.html">2086</a>, after which it will begin to fall. Another forecast, produced as part of the impressive <a href="https://www.healthdata.org/research-analysis/gbd">Global Burden of Disease</a> study, has the peak occurring two decades earlier in <a href="https://www.thelancet.com/journals/lancet/article/PIIS0140-6736(20)30677-2/fulltext">2064</a>, with the world’s population peaking at 9.73 billion. <h2>Fewer babies are a sign of success</h2> In many ways, a smaller world is to be welcomed. The concern common <a href="https://theconversation.com/a-long-fuse-the-population-bomb-is-still-ticking-50-years-after-its-publication-96090">in the 1960s and 1970s</a> that the world’s population was growing faster and faster and the world would soon be unable to feed itself has turned out to be misplaced. Aside from occasional blips (China’s birth rate in the <a href="https://www.jstor.org/stable/1973601">Year of the Dragon</a>) the fertility trend in just about every nation on Earth is downwards. The world’s population hasn’t been growing rapidly for long. Before 1700 it grew by only about <a href="https://ourworldindata.org/population-growth-over-time">0.4% per year</a>. By 2100 it will have stabilised and started to fall, limiting the period of unusually rapid growth to four centuries. In an important way, lower birth rates can be seen as a sign of success. The richer a society becomes and the more it is able to look after its seniors, the less important it becomes for each couple to have children to care for them in old age. This is a long-established theory with a name: the <a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4116081/">demographic transition</a>. For Australia, even with forecast immigration, lower fertility will mean changes. The government’s 2023 <a href="https://treasury.gov.au/publication/2023-intergenerational-report">Intergenerational Report</a> says that whereas there are now 3.7 Australians of traditional working age for each Australian aged 65 and over, by 2063 there will only be 2.6. It will mean those 2.6 people will have to work smarter, perhaps with greater assistance from artificial intelligence. Unless they decide to have more babies, which history suggests they won’t.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/228273/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/amanda-davies-201009">Amanda Davies</a>, Professor and Head of School of Social Sciences, <a href="https://theconversation.com/institutions/the-university-of-western-australia-1067">The University of Western Australia</a> Image credits: Getty Images This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/australians-are-having-fewer-babies-and-our-local-born-population-is-about-to-shrink-heres-why-its-not-that-scary-228273">original article</a>. </div>

Family & Pets

Viral pic of illegal camper sparks local outrage

A viral photo capturing an L-plated Mazda hatchback sprawled across two parking spaces with a rooftop tent erected atop has ignited a storm of controversy in Noosa, Queensland. The image, taken at the Woods Bay carpark by Facebook user and Noosa local Martin Doyle, has thrust the issue of illegal camping and parking violations into the spotlight, prompting calls for stricter enforcement from exasperated locals. The uproar stems from a perceived flouting of parking restrictions and an apparent disregard for Noosa's efforts to curb illegal camping. In response to mounting complaints from the community, Noosa Shire Council implemented a trial "no-parking" zone from 10pm to 4am in August 2023. Despite these measures, reports of overnight campers persist, raising concerns about the strain on local infrastructure and the environment. After Martin shared his contentious photo online, lamenting the lack of enforcement, he urged the council to take firmer action. “Come on council get some teeth and get serious about this camping illegally business,” he wrote. “This was not the only one overnight camping in the area and clearly not homeless.” His sentiments echo those of many residents who are frustrated by the sight of carparks resembling makeshift campgrounds, complete with tents and – worst of all – human waste. While some sympathise with the financial burden of traditional camping accommodations, others argue that respecting parking regulations is non-negotiable, particularly in densely populated tourist hubs like Noosa. The issue also extends beyond Noosa's shores. Similar conflicts between locals and visitors occur in tourist destinations nationwide, from Newcastle's Horseshoe Beach to coastal towns in Far North Queensland. The allure of scenic vistas and budget-friendly travel often collides with the need to maintain order and protect fragile ecosystems. Image: Martin Doyle | Facebook | Noosa Council

Travel Trouble

"That was so good!" Pink shocks local theatre group with standing ovation

The magic of theatre collided with the star power of Pink in an unforgettable moment that left the Sydney community buzzing with excitement this week. The community theatre group PACA Sydney received the surprise of a lifetime as the iconic American singer, Pink, graced their final performance of "In The Heights" at Chatswood Concourse. Accompanied by her husband Carey Hart and their kids Willow and Jameson, Pink's presence sent shockwaves of delight through the theatre. What's even more heartwarming is that the global superstar reportedly purchased her own tickets, embodying humility and genuine support for the arts. As the curtains closed, the real show began backstage, where Pink mingled with the performers, leaving them star-struck and overjoyed. A video capturing their ecstatic reactions flooded social media, showcasing the sheer disbelief and elation of the theatre group as Pink showered them with praise and admiration. <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/reel/C3POaWjJ5jg/?utm_source=ig_embed&utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/reel/C3POaWjJ5jg/?utm_source=ig_embed&utm_campaign=loading" target="_blank" rel="noopener">A post shared by Pan Academies of Creative Arts (@panacademies)</a> </div> </blockquote> Expressing her admiration for the performance, Pink shared her own struggles to stay seated, confessing, "I want to dance too!" In a touching moment, Pink's genuine appreciation for the show was evident as she applauded the cast with a standing ovation. The impact of her visit resonated deeply with the performers, who were left speechless by her kind words and support. Choreographer and event coordinator Janina Hamerlok captured the essence of Pink's visit, <a href="https://www.dailymail.co.uk/tvshowbiz/article-13077395/Pink-shocks-Sydney-theatre-group-surprise-visit-Australian-tour.html" target="_blank" rel="noopener">describing her as</a> "completely lovely and extremely down to earth". Pink's recognition of the production's homage to the Latino community, on which "In The Heights" is based, really showed her genuine appreciation for the arts. Despite her superstar status, Pink opted for tickets in the upper level dress circle. However, her presence inevitably led to a well-deserved upgrade to house seats. Pink's surprise visit clearly uplifted the spirits of the theatre group. As she continues her Summer Carnival tour across Australia, her impromptu visit shows her unwavering support for the arts and her genuine connection with fans – especially in Australia! Images: Instagram

Music

Retiree threatened with $200,000 fine over home egg business

A Queensland retiree has insisted that he will continue to sell eggs from the chooks in his backyard despite authorities threatening him with a fine up to $200,000. Murray Koina said that when he first received the email about his business he thought it was a scam and ignored it. It wasn't until they pushed for him to stop that he immediately realised things were getting serious. "They said it was a health issue, someone could get poisoned by an egg," Murray told Today show hosts Karl Stefanovic and Sarah Abo. "Well my mother grew eggs from when I was a baby and we've eaten them and given them away and sold them and I don't think anyone's died yet - and I'm 73." Murray added that he could get a licence to avoid the fine and continue his little business, but that costs $630 upfront and then around $450 every year to renew it, so it's just not worth it. "I sell around a dozen cartons a week at $4 a dozen so that wouldn't make sense," he said. "I can't say what I really feel about it, but I'm really, you know, p---ed off." Image: Today

Caring

"What an embarrassing effort”: Locals furious over "pathetic" Christmas tree

Locals in the coastal NSW town of Forster are furious over a "pathetic" Christmas tree that was decorated by the council. In an attempt to spread Christmas cheer, the local council haphazardly threw lights over a huge Christmas tree in the middle of town, prompting outrage from the community. One local posted a photo of the tree to Facebook, insinuating the tree looks like it was decorated by "Mr Squiggle", while tagging the council in the post to ensure they saw the complaint. “This is absolutely pathetic, what an embarrassing effort,” they wrote. “Not that I expect anything less from our council, but this needs to stop. Keep in mind before reading — the Mr. Squiggle effort took three days to complete." “There is nothing that screams neglect and lack of interest more than an unthoughtful, rushed, ugly, non-Christmassy, rope light installation on arguably one of the most noticeable trees in the entire Forster-Tuncurry." The poster then compared a Christmas tree from another year with the recent one, and asked whether this is the best that the council could create. “Is that really the best the creative minds at the council can come up with? A bit of rope light dangling out of a tree?” they asked. Other locals flocked to the post and agreed with the sentiment, sharing their disappointment in the Christmas tree. “It honestly would have been better off not being done at all … it’s a hideous mess,” wrote one. “Our beautiful paradise deserves a lot more so ugly such a disaster effort,” a local wrote. “How embarrassing for the town.” The local council caught wind of the disappointment from locals and posted a response to the matter on its website a day later. It said its staff were not “professional tree decorators” and pointed out that this “comes at a cost”. “MidCoast Council is aware of the community comment on social media on the Christmas decorations installed on an iconic tree in Forster,” the statement read. “Council’s Director of Liveable Communities, Paul De Szell, said that while the lighting might not be appreciated by some in the community, even the small amount of decorating comes at a cost." The council then said that in years to come, locals will be able to have their say for the town's Christmas decorations, with the website stating, "Some sections of the community appear to be very passionate about the lighting and this will give them the opportunity to be involved in the decisions around it." “Providing Christmas lighting is not a core service of Council, or something we have expert skills in, hence the decision to allow the community the opportunity to take ownership of the lighting going forward.” Image credits: Facebook

Travel Trouble

Secret Santa pays off everyone's Christmas shopping at local Kmart

The festive season is all about spreading joy and love and one generous Aussie has gone above and beyond to make people's day so much better. A Secret Santa at a Victoria Gardens Kmart in inner-city Melbourne, covered the cost of items on lay-by for all of the customers at the local store, making some of them cry tears of joy. "We are overwhelmed by our customer's generosity at this time of year, and want to thank them for their act of kindness towards other members of our community," a Kmart spokeswoman said. "We are proud to call them one of our customers." The customer, who chose to remain anonymous, said that they simply wanted to contribute to something positive this holiday season. The shopper reportedly told retail staff that they "just wanted to do something nice for the community." The exact amount of the donation remains undisclosed, but they revealed that most of the items were Christmas gifts. Image: Tim Boyle/Getty Images

Money & Banking

Sustainable tourism needs to be built with the help of locals

<a href="https://theconversation.com/profiles/alfonso-vargas-sanchez-1205745">Alfonso Vargas Sánchez</a>, <a href="https://theconversation.com/institutions/universidad-de-huelva-3977">Universidad de Huelva</a> In the wake of the pandemic, tourism is experiencing a period of transition in which <a href="https://theconversation.com/el-futuro-del-turismo-inteligente-digital-y-sostenible-153965">two trends</a> which were already prevalent pre Covid-19 have gained momentum: <ul> <li> Sustainability, together with climate change, the circular economy and the Sustainable Development Goals of the UN’s 2030 Agenda. </li> <li> Digitalization, together with the new technological revolution. </li> </ul> If we focus on sustainability – whilst still emphasizing that technological ecosystems are essential for the development of tourism – we have to be aware that making sustainable that which has not been designed as such (a destination, a resort, a mode of transport, etc.) is not easy, fast or affordable. This is especially true since, rather than conforming to standards, labels or certifications, we must change our relationship with the environment in order to be sustainable, rather than just appearing to be so. <h2>Sustainability must be economical, environmental and social</h2> When a term is used so frequently, its meaning tends to become diluted. In fact, in this case, the term sustainable tourism is increasingly being replaced by regenerative tourism. <a href="https://doughnuteconomics.org/">Not all aspects of sustainability</a> are addressed with equal emphasis. Economic sustainability is taken for granted and environmental sustainability is taken into immediate consideration, while social sustainability is put on the back burner (see, among many others, <a href="https://www.thetimes.co.uk/article/is-the-party-over-in-the-balearics-b9qw9j7qp">the case of Ibiza and the cost of housing</a>). If there is to be true social sustainability, which in turn drives economic and environmental sustainability, the governance of tourism has to evolve. Before the pandemic, and in the post-pandemic period, news related to the sustainability of tourism appeared in the media. Negative attitudes towards tourism are once again prevalent, although in reality these are not directed against tourism itself but against certain models of tourism development, the product of a certain governance where it is important to take a look at who makes decisions and how. More than a one-off phenomenon, the problem of mass tourism is being tackled with various types of measures, such as the following: <ul> <li> The use of fiscal measures(e.g. <a href="https://en.wikipedia.org/wiki/Environmental_tax">ecotaxes</a>). </li> <li> Limiting the capacity of certain spaces (or even temporarily closing them). </li> <li> The use of the variable prices to regulate demand. </li> <li> The use of technological tools that assist in redirecting tourist flows, in an attempt to disperse the masses to other attractions that are not overcrowded (assuming that those affected wish to do so). </li> <li> The sanctioning of certain behaviour. </li> <li> Limiting accommodation options. </li> </ul> The case of <a href="https://www.euronews.com/travel/2023/06/22/sardinia-popular-beaches-protected-with-towel-bans-pre-booked-tickets-and-entry-fees">the island of Sardinia and its beaches</a> is perhaps less well known than others, but very telling in this context. <h2>Appreciating tourism</h2> The positive attitude of the population towards the impact of tourism development in their area may change significantly if <a href="https://theconversation.com/saturacion-turistica-un-problema-global-creciente-100778">the negative impact is perceived as outweighing the positive effects of it</a>. This happens when the tolerance level of the local community is exceeded and tourism no longer contributes positively to their quality of life. The problem arises when those who live there permanently begin to feel that friction with tourists disturbs and damages their lives to excess. When no one asks them, listens to them, takes them into account and decisions are made that severely affect their lives, it is not surprising that citizens turn against tourism when, in reality, the problem is not tourism, but the management of it. It is only by involving these communities in decision-making that we will find the missing link in tourism governance. Today, we usually speak of co-governance rather than governance. In other words, public-private partnership: a two-way governance which, although necessary, is not sufficient because they alone are not the only stakeholders involved. <a href="https://theconversation.com/como-superar-el-efecto-guggenheim-196421">A partnership with citizens</a>, in a broad sense, is essential to ensure their welfare and to avoid or reverse the trend of disconnection with tourism activities. The point is that tourism is required as an economic activity that affects the entire community, and the latter is something that seems to be missing or unwilling to be addressed. Tourism should not be created by political and business representatives without the local people, but with them. That’s the big difference. There is an added complexity, particularly in terms of legitimacy, in identifying the representatives of stakeholders in the territory and establishing effective participation mechanisms – not only with a voice, but also with a vote in certain decisions. However, this is the best way to support the tourism industry and to overcome mistrust and detachment. We must move towards inclusive and integrative governance, with <a href="https://www.e-unwto.org/doi/pdf/10.18111/9789284420841">a three-pronged approach</a>: public, private and community, whose study and application are virtually unknown fields. The question is not so much of what to do, but how to do it: a new model of shared leadership must include a redistribution of power within the system, which will require an extra effort to break down barriers and overcome resistance. <h2>Co-governance and well-being</h2> To avoid negative attitudes towards tourism, and promote harmonious relationships between locals and visitors as a path to sustainability, tourism must be able to forge a broad alliance with society. It is not about managing a destination, but a community with permanent residents and tourists, the latter being understood as temporary residents. The well-being of both must be at the core of the governance architecture. Although there is usually short-sightedness in political decisions – marked by electoral horizons – and in business decision-making – especially if they are geared towards speculation and immediate returns – the lack of support from the local population will end up generating a boomerang effect. Do we know the type of tourism development desired (or tolerated) by host communities? Are the voices of the local population heard and taken into account in the decision making processes, with a view to their well-being? Local communities have a much more decisive role to play in consolidating democracies. A tourism-oriented society must be geared towards tourism and committed to its development and co-creation.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/211296/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/alfonso-vargas-sanchez-1205745">Alfonso Vargas Sánchez</a>, Catedrático de Universidad, área de Organización de Empresas, Dirección Estratégica, Turismo (empresas y destinos) - Jubilado, <a href="https://theconversation.com/institutions/universidad-de-huelva-3977">Universidad de Huelva</a> Image credits: Getty Images This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/sustainable-tourism-needs-to-be-built-with-the-help-of-locals-211296">original article</a>.

International Travel

"You've been bumped": Vietnam vet slams Qantas for booting him from business class

Qantas has come under fire for booting a Vietnam war veteran from his paid seat in business class so that a young Qantas "tech" – later revealed to be a pilot – could travel in the luxury seat in his place. Stephen Jones, 78, and his wife were travelling home to Adelaide after a holiday in Christchurch. Their flight was passing through Melbourne on its way to their home in Adelaide, and the pair were enjoying coffee in the Melbourne airport lounge – just 30 minutes before they were set to continue their journey – when they were given the bad news by Qantas staff. "I went up to the desk and the Qantas employee there said, 'I've got some bad news for you, you've been bumped'," Mr Jones told Melbourne’s <a href="https://www.3aw.com.au/vietnam-war-veteran-booted-from-business-class-for-younger-qantas-employee/">3AW</a> radio program with Ross & Russ. "It didn't register at first," continued Mr Jones. "I wasn't quite sure what 'bumped' meant... I said, 'What?', and she said, 'Yes, I'll have to re-issue your ticket for economy class. We have a tech who's flying to Adelaide and his contract states that he must fly Business Class." Mr Jones then explained that while he retreated to his economy seat, the Qantas employee was seated next to his wife up in business class, and that "he wouldn't even look at her". Mr Jones went on to explain that, after filing a letter of complaint, he was offered 5000 Frequent Flyer points in return for the downgrade and an apology. Mr Jones, who served in Vietnam in a combat unit in the 1960s, claimed he turned down the offer of 5000 points, saying, “I don’t think anything is going to change until there’s ramifications for Qantas, or costs for Qantas when they upset their customers.” Justin Lawrence, Partner at Henderson Ball Lawyers, later told the 3AW radio show hosts that there’s little customers can do about such a move by the airline and said it was “standard operating procedure”. “Unfortunately, their terms of carriage allow them to do this sort of thing – this happens so often they’ve actually got a term for it, buckle up, they call this 'involuntary downgrading,'” he said. “They’ll overprescribe business class or first class, they will need to bump someone out, and they’ll do it almost immediately prior to the flight – not just Qantas, they all do it." “Any time you go to a travel agent or online to Qantas to buy a seat, and we think we’re buying a seat in a particular class, there are no guarantees that when that plane takes off, you’ll be sitting in that class.” Mr Jones said he understood that Qantas pilots were entitled to rest comfortably on their way to another flight, but the ordeal was “unsettling and made me a little irritable”. Image credits: Getty Images

Travel Trouble

Kochie and Karl team up for a new business venture

David Koch and Karl Stefanovic has reportedly put their differences aside after a long-running rivalry, as they contemplate embarking on a new business venture together. After hosting rival morning television shows for decades, Kochie and Karl have squashed their beef with each other after Kochie retired from Sunrise earlier this year after 21 years on the air. Kochie chatted candidly on a recent episode of the Something to Talk About podcast, sharing details of his complicated relationships with Karl. He said despite running in similar circles due to the nature of their careers, they were never close friends. However, after Kochie left Sunrise, the pair caught up for a lunch date, and were joined by Kochie's old co-host Nat Barr. "Would you believe the two weeks after finishing on Sunrise, Karl and I and Nat had lunch together?" he said. "I’ve come across Karl a number of times at different functions – really nice bloke, incredibly respectful, didn’t know him much at all." But, it appears the two have now hit it off, as they are contemplating starting a podcast together. Kochie continued, "So we had lunch together and he’s talking about wanting to do a podcast together, funnily enough, so something might come of it." The 67-year-old was the the longest-serving breakfast TV anchor in Australian history when he left Sunrise two months ago. He was replaced by former professional sprinter Matt 'Shirvo' Shirvington, who had been filling in for Kochie for several years. Karl has been the host of the Today show for 14 years, beginning his hosting journey alongside Tracy Grimshaw in 2005. Image credits: Today / Sunrise

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How holidaying in developing countries affects local inequality

Anti-cellulite products are big business – but here’s what the science says

Woman’s “selfish” business class upgrade divides the internet

Catriona Rowntree shares her Europe travel hacks she picked up from locals

Australians are having fewer babies and our local-born population is about to shrink: here’s why it’s not that scary

Viral pic of illegal camper sparks local outrage

"That was so good!" Pink shocks local theatre group with standing ovation

Retiree threatened with $200,000 fine over home egg business

"What an embarrassing effort”: Locals furious over "pathetic" Christmas tree

Secret Santa pays off everyone's Christmas shopping at local Kmart

Sustainable tourism needs to be built with the help of locals

"You've been bumped": Vietnam vet slams Qantas for booting him from business class

Kochie and Karl team up for a new business venture

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