Placeholder Content Image

"A kind of meditative peace": Quiet hour shopping makes us wonder why our cities have to be so noisy

<p>The idea behind “quiet hour” shopping is to set aside a time each week for a retail experience that minimises noise and other sources of sensory overload. It is aimed at people who are <a href="https://www.weforum.org/agenda/2022/10/explainer-neurodivergence-mental-health/">neurodivergent</a> – an umbrella term for people with autism, ADHD and other sensory-processing conditions. </p> <p>What began as a boutique or specialist retail strategy has become more mainstream. Major <a href="https://www.coles.com.au/about-coles/community/accessibility/quiet-hour">supermarket</a> <a href="https://www.woolworthsgroup.com.au/au/en/media/news-archive/2019/woolworths-rolls-out-quiet-hour-to-select-stores-across-australia.html">chains</a> and <a href="https://insideretail.com.au/news/westfield-tuggerah-introduces-quiet-hour-for-people-with-dementia-autism-201907">shopping centres</a> in Australia and overseas have introduced it in recent years.</p> <p>In newly published <a href="https://journals.sagepub.com/doi/abs/10.1177/07255136221133188">research</a> we explored quiet hour as an aspect of the impacts of sound on how people experience city life. As expected, we found it did benefit people who are neurodivergent. But other people also welcomed the relief from sensory overload once they’d overcome the feeling of having wandered into an eerily quiet “post-apocalyptic scene”. </p> <p>Our work has made us question the acceptance of urban noise and light as being part and parcel of a vibrant city.</p> <blockquote class="twitter-tweet"> <p dir="ltr" lang="en">As families around Australia prepare for Santa’s arrival Coles and Woolworths supermarkets become a centre of activity.<br />Both stores offer ‘Quiet Hour’ on Tuesday for a low sensory shopping experience.<br />Coles hours: <a href="https://t.co/jZV0f5bGwm">https://t.co/jZV0f5bGwm</a> <br />Woolworths hours: <a href="https://t.co/X5iMm05cOr">https://t.co/X5iMm05cOr</a> <a href="https://t.co/R5CyXcB9R3">pic.twitter.com/R5CyXcB9R3</a></p> <p>— NDIS (@NDIS) <a href="https://twitter.com/NDIS/status/1458706093492817923?ref_src=twsrc%5Etfw">November 11, 2021</a></p></blockquote> <h2>What does quiet hour involve?</h2> <p>Quiet hour is intended to make retail spaces more inclusive or sensory-friendly. Its features include retailers or mall managers agreeing to: </p> <ul> <li> <p>switch automatic doors to open</p> </li> <li> <p>pause collection of trolleys</p> </li> <li> <p>turn off the PA and music</p> </li> <li> <p>fix flickering lights and turn off as much lighting as practicable</p> </li> <li> <p>remove scented reeds and pause automatic scent dispensers</p> </li> <li> <p>switch off hand dryers </p> </li> <li> <p>turn down the volume on checkout scanners.</p> </li> </ul> <p>One of the tools we used for mapping quiet hour was a <a href="https://journals.sagepub.com/doi/abs/10.1177/07255136221133188">thematic analysis</a> of reports about it in Australian print media from 2017 to 2019. We found the following themes: </p> <ul> <li> <p>an emphasis on the kinds of discomforts associated with retail environments</p> </li> <li> <p>the importance of providing a “low-sensory environment” as a form of inclusion</p> </li> <li> <p>while lighting was often mentioned, the main recurring theme was the reduction of sound. </p> </li> </ul> <h2>Why does reducing sound matter?</h2> <p>Sound and sensory hypersensitivity are important themes in neurodivergent people’s accounts of how they struggle with everyday experiences others take for granted. </p> <p>Leading autism researcher and advocate Sandra Thom-Jones <a href="https://www.mup.com.au/books/growing-in-to-autism-paperback-softback">writes</a> that neurodivergents’ sensitivity to sound is complex. It’s affected by “what the sound actually is, how loud it is, whether I am expecting it, and whether I can control it”.</p> <p>People might assume everyone has the ability to <a href="https://www.taylorfrancis.com/chapters/edit/10.4324/9780203033142-4/radio-texture-self-others1-jo-tacchi">frame which sounds are important</a> and which are “irrelevant to what we are listening to or doing”. However, the ability to single out sound sources and block out background noise is a major point of differentiation between neurotypicals and neurodivergents.</p> <p>Thom-Jones, who received her autism diagnosis at age 52, <a href="https://www.mup.com.au/books/growing-in-to-autism-paperback-softback">reports</a> that when she is “in an environment with multiple sounds” she tends to “hear all of them”.</p> <p>Thus, when she is catching up with a friend in a café, she may be “listening intently” to what her friend is saying but she will also be “hearing the piped music, the people talking at the next table, cars driving past, the coffee machine”. </p> <h2>Others welcome quiet hour too</h2> <p>Given how neurodivergents process sound, quiet hour is likely to increase their sense of comfort in retail spaces. </p> <p>However, quiet hour also suspends or – to use a term coined by <a href="https://www.google.com.au/books/edition/Frame_Analysis/XBpmAAAAIAAJ?hl=en">Erving Goffman</a> – “rekeys” the <a href="https://onlinelibrary.wiley.com/doi/abs/10.1002/symb.506">sensory frames</a> of all shoppers. A quiet hour could benefit lots of people who may not have a specific condition but simply prefer a quieter retail environment.</p> <p>We found this is an under-researched area, but did find anecdotal accounts to suggest this. Take the <a href="https://thespinoff.co.nz/society/12-07-2020/the-quiet-hours-in-praise-of-supermarket-serenity">case</a> of New Zealand actress and author Michelle Langstone. </p> <p>She reports visiting stores across Auckland and Rotorua that offer quiet-hour shopping. She stumbled upon it by “sheer luck”. At first, she admits, it felt “a bit like a post-apocalyptic scene”.</p> <p>Once she adjusted to the unfamiliar sensory environment, she felt herself succumbing to changed supermarket routines, “I cruised every single [aisle], taking in the quiet for nearly 45 minutes, at the end of which I felt a kind of meditative peace come over me.” </p> <p>Langstone also <a href="https://thespinoff.co.nz/society/12-07-2020/the-quiet-hours-in-praise-of-supermarket-serenity">reports</a> avoiding impulse buying. That first time she left with “only [the] bread and eggs” she had gone to the shop for. She was able to focus on shopping rather than “multi-tasking”, and quiet hour left her with a “feeling of goodwill towards all shoppers”. </p> <p>In other words, even if the strategy is about levelling the sensory playing field for neurodivergents, it seems to <a href="https://onlinelibrary.wiley.com/doi/full/10.1111/soin.12232">change the shopping experience</a> for other people too.</p> <h2>Why the bias towards the noisy city?</h2> <p>As researchers interested in sound and space, quiet hour made us reflect on how we think about these issues and our attitudes to noise. It made us question, for example, why one of the most cited texts in our field is entitled <a href="https://www.upress.umn.edu/book-division/books/noise">Noise: The Political Economy of Music</a>?</p> <p>Studies of silence or quietude are rare in urban or spatial studies. One has to turn to fields such as the study of <a href="https://journals.sagepub.com/doi/10.1177/1466138109339041">meditation practices</a> or the silence associated with <a href="https://www.wiley.com/en-au/A+History+of+Silence:+From+the+Renaissance+to+the+Present+Day-p-9781509517350">nature or sacred spaces</a> to find positive accounts of reduced noise.</p> <p>This needs correcting. Sound intensity matters if cities, buildings or public spaces are to foster hospitality and “<a href="https://www.metrolab.brussels/publications/the-qualities-of-hospitality-and-the-concept-of-inclusive-city">support people in their activities by facilitating their stay</a>”. </p> <p>What quiet hour teaches us is that an inclusive or welcoming city is a city that “<a href="https://www.wiley.com/en-us/Resonance%3A+A+Sociology+of+Our+Relationship+to+the+World-p-9781509519927">resonates</a>” with different kinds of minds, bodies and styles of sensory processing. </p> <p>Quiet hour might therefore be both an inclusion strategy and an experiment that forces us to think more deeply about our cities and how they sound.</p> <p><em>Image credits: Getty Images</em></p> <p><em>This article originally appeared on <a href="https://theconversation.com/a-kind-of-meditative-peace-quiet-hour-shopping-makes-us-wonder-why-our-cities-have-to-be-so-noisy-193461" target="_blank" rel="noopener">The Conversation</a>. </em></p>

Travel Tips

Placeholder Content Image

5 reasons why you have noisy water pipes and what you can do to fix them

<p> </p> <p class="MsoNormal">Michael Jackson once famously sang “It’s close to midnight, something evil’s lurking in the dark”. While you and I might never have to encounter the ghouls and zombies that Michael did in the Thriller video, in the everyday family home, unwanted household noises at midnight could rightfully be considered just as evil. </p> <p class="MsoNormal">Among the most unwanted in any family home are noisy water pipes. There are numerous reasons why the pipes in your home might be providing you with a cacophony of noisy clangs, clashes and clatters that are about as appreciated as a telemarketer’s call at dinner time. Here are five of the most common causes of noisy water pipes, and what you can do to fix them.</p> <p class="MsoNormal"><strong>Water Hammering</strong></p> <p class="MsoNormal">One of the most common causes of <a href="https://www.mremergency.com.au/" target="_blank" rel="noopener">noisy water pipes</a> in the home is what we call ‘water hammering’. We all know that when we turn the tap on, water comes out. Behind the scenes though (or more accurately, behind the wall and in the pipes), the energy created by turning on the tap that enables the water to flow with sufficient force and speed stops suddenly when we turn the tap off. And something needs to happen with that energy.</p> <p class="MsoNormal">The hot and cold taps each have pipes attached that contain air chambers. The water rush grinds to a halt when you turn off the tap, and the water travels to a vertical pipe where it hits an air cushion that absorbs the force of that water. The absorption of that force minimises any rattling or hammering of the pipes. However, over time and sustained usage, the air chamber in the vertical pipes can diminish, which reduces the ability of the system to neutralise the force of the water, leading to water hammering and noisy water pipes. </p> <p class="MsoNormal">This can be fixed though, simply by turning on all taps and drainage systems throughout your home while the primary water valve is switched off. Give it some time, then refill them with water. Doing this will force air into the risers and stop the water hammering, ensuring your pipes don’t wake you up at some ungodly hour. </p> <p class="MsoNormal"><strong>The ballcock assembly is worn out</strong></p> <p class="MsoNormal">If you flush your toilet and experience a heavy banging sound or noticeable rattle as the cistern finishes filling up, this will typically point to an issue with your ballcock assembly. The ballcock assembly is used to regulate the filling process of your toilet; when it wears out through repeated use, it will result in loud, unwanted noises. Fixing or replacing the ballcock assembly will fix this issue. </p> <p class="MsoNormal"><strong>Washers have worn out</strong></p> <p class="MsoNormal">If you’re hearing a squeaky or whistling sound coming from your water pipes, it is likely due to a washer in the tap or valve that has worn out with continued use over time. This happens. More often than not, in this instance you’ll find that the valves that are hooked up to the taps or the washing machine are the guilty party. Fixing this issue is relatively easy, especially if you’re only hearing the noise when you’re using a washer. All you need to do is close off the valve, check all the washers throughout your home, and replace any washers that have worn out or have cracked. Of course if the noise persists after you’ve inspected and replaced any washers, the issue may lie elsewhere. A call to a local emergency plumber may be necessary. Be sure to switch off the water while you wait for the plumber to arrive.</p> <p class="MsoNormal"><img src="https://oversixtydev.blob.core.windows.net/media/2022/06/plumbing-bend1.jpg" alt="" width="1280" height="720" /></p> <p class="MsoNormal"><strong>Loose piping</strong></p> <p class="MsoNormal">If the water pipes in your home are perhaps looser than they should be, that can certainly result in unwanted noises. Loose pipes can have a tendency to sway with large volumes of water moving through them, causing them to rattle and repeatedly hit walls or objects behind the walls. This contact causes the banging sounds you might hear, which can potentially result in damage to the pipes.</p> <p class="MsoNormal">Pinpointing the source of the problem is the all-important first step towards fixing loose pipes. You’ll likely need to get underneath the house with a powerful torch and have someone else in the house flush the loo or turn on a tap. Now you’ll need to be particularly attentive, with your powers of observation turned up to the max, while you try and determine exactly where the problem lies. Once you have located ‘ground zero’, you can secure the pipes to reduce movement and minimise noise. </p> <p class="MsoNormal"><strong>The main shut off valve may be damaged</strong></p> <p class="MsoNormal">The plumbing system in your home will generally have either a primary shut off valve or a water pressure regulator. If either of these are faulty or have sustained damage, this can lead to your water pipes squealing like an unhappy toddler. And you’ll likely hear it all throughout the house. If you can confidently determine that the shut off valve is faulty, you can replace it, but be sure to close off the water mains supply first.</p> <p class="MsoNormal"><strong>You can also seek specialist assistance</strong></p> <p class="MsoNormal">If you don’t want to risk causing further damage to your water pipes, or you attempt a DIY job only to discover the unwanted noises are persisting, a call to an experienced, licensed plumber might just be your best course of action. They will have the expertise and know how to get your pipes fixed with minimal hassle so you can enjoy a peaceful home once again.</p> <p class="MsoNormal"><em>This is a sponsored article produced in partnership with </em><a href="https://www.mremergency.com.au/" target="_blank" rel="noopener"><em>Mr Emergency</em></a><em>.</em></p> <p> </p>

Home Hints & Tips

Placeholder Content Image

Daring mum seeks revenge on her noisy neighbours

<p><span style="font-weight: 400;">A mum in Wales has come up with a genius way to seek revenge against her noisy neighbours while on holiday. </span></p> <p><span style="font-weight: 400;">Heather Minshull and her family were trying to enjoy a peaceful holiday at a Welsh holiday park, when their neighbours had other plans.</span></p> <p><span style="font-weight: 400;">In a caravan next door, Heather and her family could hear their rowdy neighbours having a loud get-together after arriving at midnight and blasting The Beatles at full volume. </span></p> <p><span style="font-weight: 400;">When Heather asked politely if they could turn their music down, they simply refused. </span></p> <p><span style="font-weight: 400;">After a sleepless night, Heather played out her ingenious revenge plan: by waking them up at 7am with the sound of screeching seagulls. </span></p> <p><span style="font-weight: 400;">The clever mum got a leftover loaf of bread and threw it on top of their caravan roof, attracting a flock of the noisy birds. </span></p> <p><span style="font-weight: 400;">Heather, originally from Manchester, shared her devious plan on TikTok, with the caption reading, </span><span style="font-weight: 400;">“Was I wrong? I think not” and “Payback’s a b**ch.”</span></p> <p><span style="font-weight: 400;">She said in her video that her plan was a success, saying “The group woke up straight away.” </span></p> <p><span style="font-weight: 400;">There were three young men in the caravan, as they came outside to investigate the noise.</span></p> <p><span style="font-weight: 400;">Heather said, “They were all looking angry and rough, and clueless over what was going on!”</span></p> <p><em><span style="font-weight: 400;">Image credits: TikTok @heatherminsh</span></em></p>

Travel Trouble

Placeholder Content Image

Apartment living on the rise: How do families and their noisy children fit in?

<p>A growing number of Australians live in apartments. The compact city model presents many benefits, but living close to each other also presents challenges.</p> <p>Rapid growth in apartment developments in recent decades has led to a <a href="https://www.ocn.org.au/book/export/html/1200">rise in noise-related complaints and disputes across urban Australia</a>. Households with children are on the front line of such tensions. They are one of the fastest-growing demographics living in apartments. Analysis of the latest census data show, for instance, that <a href="https://www.sciencedirect.com/science/article/pii/S1755458617301093">families with children under the age of 15 comprise 25% of Sydney’s apartment population</a>.</p> <p>Apartment design and cultural acceptance of families in the vertical city have not kept pace with this shift in housing forms. Cultural expectations that families with children ought to live in detached houses are persistent. Apartment planners and developers reproduce these expectations by <a href="http://onlinelibrary.wiley.com/doi/10.1111/j.1467-8470.2004.00278.x/epdf">neglecting children in building design and marketing</a>.</p> <p>With children’s sounds being difficult to predict or control, changing apartment demographics are an issue for planners and residents alike.</p> <h2>Trying to be good parents and good neighbours</h2> <p>My research explores the everyday experiences of families living in apartments in Sydney. It reveals that <a href="https://www.sciencedirect.com/science/article/pii/S1755458617301093">parents trying to make apartment life work face an emotional juggling act</a>.</p> <p>Apartment living often creates an emotional dilemma between being a good parent and being a good neighbour. Parents want to allow children to be children, but are ever anxious about annoying the neighbours.</p> <p>Cities are layered with many different sounds, but the home is framed as a private space of peace and quiet. Sounds that intrude are considered noise. The “good” apartment neighbour avoids sounds that penetrate neighbours’ homes.</p> <p>This is near impossible when children are involved – and particularly when apartments are poorly designed. Key pressure points include crying at night and playing and running during the day.</p> <p>Parents spoke about the challenges of sleep training in an apartment. They wanted to be considerate neighbours, so felt anxious and guilty when their children did not comply. Some received angry letters from neighbours, or heard them call out and bang on walls and ceilings in midnight protests.</p> <p>One mother described the difficult juggling act of an unsettled baby and an upset neighbour:</p> <blockquote> <p>[The neighbour] called out … ‘Pick up your baby!’ … I was so upset because we are trying our best and we were exhausted ourselves … [The neighbour] banged on the ceiling really loudly … I felt it on my feet, like it was shaking … That just kind of added to my stress … When I got back into bed after the shrieking finished and he [the baby] went back to sleep and the stomping on the roof finished … I just said, ‘I don’t know if I can do that again’ … knowing that, you know they’re hearing it all of course, and we felt terrible.</p> </blockquote> <p>Parenting anxieties were not limited to night-time. Monitoring kids’ play to minimise noise made parents feel like the “fun police”.</p> <blockquote> <p>I always feel like I am constantly telling them ‘not in here, not in there, don’t do that’ … I’m constantly worried that we are annoying the neighbours. Because they are kids, they are loud. They don’t have a volume button.</p> </blockquote> <p>Parents attempted many strategies for managing noise. These included putting down carpet and foam mats, restricting some activities to rooms without adjoining walls or to “sociable” hours, closing windows and covering air vents. The expectation that their children’s sounds do not belong in apartments weighed heavily.</p> <blockquote> <p>When he [the neighbour] first started complaining, Harry [son] was crawling. Imagine trying to teach a crawler that they are not allowed to crawl through the house … You know, he [the neighbour] wanted the impossible and got angry with us when we couldn’t deliver that for him, with no kind of seeming effort to understand where we were coming from …</p> </blockquote> <p>This family’s neighbour had written notes, aggressively banged on their walls and threateningly confronted the parents over their children’s noise. The mother described feeling vulnerable and at a loss:</p> <blockquote> <p>I feel like we have entered this entirely new area of discrimination that I had no idea existed before, but is actually quite prevalent among our peers. It is common among the mothers in my mothers’ group … People just don’t like children and they don’t like children’s noise … And you know parenting is hard … So to have the ‘Oh my God I am pissing loads of people off’ in the back of your mind as well … is really uncomfortable.</p> </blockquote> <p>While not all families reported such negative experiences, almost all felt anxious about noise and had stories of friends who had experienced problems.</p> <p>The sounds made by children were always front of mind. Aware of their neighbours’ surveillance and (at times overt) moral judgments, they changed their domestic routines and modified their homes as much as possible.</p> <h2>People need apartments made for families</h2> <p>Broader changes are needed. Families living with children in apartments challenge norms that delineate the home as a place of quietude; that define “good neighbours” as tranquil ones; and that position children as belonging elsewhere (detached houses). And they come up against such norms in dwellings that hamper their best efforts to regulate sound.</p> <p>Families living in apartments actively pursue strategies for making everyday life “work”. But there is only so much that individuals can change. The wider problem of apartments’ poor acoustic design and performance persists.</p> <p>Both <a href="https://www.sciencedirect.com/science/article/pii/S1755458617301093">cultural and technical norms must shift</a> if the policy paradigm of urban consolidation is to have any hope of meeting the needs of a diverse population.</p> <p><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: http://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/sophie-may-kerr-209848">Sophie-May Kerr</a>, PhD Candidate in Human Geography, <a href="http://theconversation.com/institutions/university-of-wollongong-711">University of Wollongong</a></em></p> <p><em>This article is republished from <a href="http://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/with-apartment-living-on-the-rise-how-do-families-and-their-noisy-children-fit-in-88244">original article</a>.</em></p>

Retirement Income

Placeholder Content Image

Baby alert: Game-changing pre-flight feature set to make long-haul flights more bearable

<p>Being around kids can be an enjoyable experience. </p> <p>However, long-haul flights near a screaming toddler never makes for an easy flight. </p> <p>But one airline has taken matters into their hands and come up with a handy idea to potentially lessen the situation from ever happening to anti-baby flyers ever again. </p> <p>Japan Airlines (JAL) has implemented a new feature on its booking system which shows what seats on the aircraft will be occupied by infants up to the age of two. </p> <p>During the seat selection process of booking with the airline, any seats taken by a toddler are highlighted with a baby icon. </p> <p><img style="width: 500px; height: 281.9148936170213px;" src="https://oversixtydev.blob.core.windows.net/media/7831285/japan-airlines-1.jpg" alt="" data-udi="umb://media/3a7accfe9d524f13ac994cf870a74864" /></p> <p style="text-align: center;"><em>Japan Airlines (JAL) has introduced a new feature on its booking system that indicates which seats on the plane will be occupied by infants.</em></p> <p>The site states: “Passengers travelling with children between 8 days and 2 years old who select their seats on the JAL website will have a child icon displayed on their seats on the seat selection screen.</p> <p>This lets other passengers know a child may be sitting there.”</p> <p>People have responded to the new feature, with one saying : “Flying exclusively Japan Airlines from now on so I can sit next to babies.”</p> <p>Another Twitter user sung the carrier’s praises, writing: “Thank you, @JAL_Official_jp for warning me about where babies plan to scream and yell during a 13-hour trip. This really ought to be mandatory across the board.”</p> <p>However, one social media user said the new feature is unfair. </p> <p>“This is a form of prejudice against children and their families even though i totally agree sitting close to little children is not comfortable,” they wrote. </p> <p>The airline says the seat plan showing where babies are sitting will only work if passengers make their booking through its website. </p> <p>The baby icons will also not display if there is a change in aircraft.</p>

Travel Tips

Placeholder Content Image

“They can be very noisy and even dirty”: Parisians are sick of mass tourism

<p><span style="font-weight: 400;">Parisians are used to tourism, but mass tourism takes their pet peeves to a whole new level. As tourists come to the country to visit iconic landmarks such as the Eiffel Tower, Saint Michel and the Arc de Triomphe, they “clog up traffic”. A local explains to </span><em><a href="https://www.stuff.co.nz/travel/news/114402962/mass-tourism-troubles-the-residents-of-paris-france"><span style="font-weight: 400;">Stuff NZ</span></a></em><span style="font-weight: 400;">:</span></p> <p><span style="font-weight: 400;">"Saint Michel is a typical location for tourists and on some evenings, it gets really hard," said Arnaldo Gomes, a 70-year-old building superintendent who's been living in the area since 1974. "There are so many groups and they can be very noisy and even dirty."</span></p> <p><span style="font-weight: 400;">As France remains the world’s top tourist destination and is aiming to hit the target of 100 million visitors in 2020, the city has drawn in $147 million in revenue.</span></p> <p><span style="font-weight: 400;">The revenue is coming at a cost. With 25 million tourists a year heading to Paris, this is ten times more people than the population that lives there.</span></p> <p><span style="font-weight: 400;">There are 500,000 jobs that are directly or indirectly linked to tourism in Paris, which is about 9.3 per cent of the city’s salaried workforce.</span></p> <p><span style="font-weight: 400;">With Parisians being less vocal about how tourists are impacting their lives, officials are beginning to realise that change needs to happen.</span></p> <p><span style="font-weight: 400;">"There is no 'over-tourism' in Paris per se, but there's an issue with so-called group tourism, the sort that irritates the Parisians," Jean-Francois Martins, another deputy mayor, said in an interview.</span></p> <p><span style="font-weight: 400;">"That's when tourists travel in packs and end up in the same iconic places, over-crowding them at the same time, such as the Eiffel Tower, certain museums and churches."</span></p> <p><span style="font-weight: 400;">Veronique Potelet, a spokeswoman for the Paris Tourism board, says that it’s a good thing that Paris’ landmarks are dispersed around the capital, as it makes the crowds easier to handle.</span></p> <p><span style="font-weight: 400;">"The Parisian territory is compact, yet attractions and interesting sites are spread across many districts that are not highly populated, so it's less of a nuisance," Potelet said.</span></p> <p><span style="font-weight: 400;">Some changes have been made, which include the banning of double-decker tourists’ buses. They annoy Parisians as they try to deal with the bottlenecks amid roadworks to open bike lanes as well as widen sidewalks on boulevards. </span></p> <p><span style="font-weight: 400;">"We don't want tourist buses plying in a totally anarchic way in Paris," Emmanuel Gregoire, deputy mayor of Paris, said in the Parisien interview. "Buses are no longer welcome downtown."</span></p> <p><span style="font-weight: 400;">This change does little to stop the hyper-inflation that’s driven by apartment-sharing companies such as Airbnb. However, it’s a step in the right direction.</span></p>

Travel Trouble

Placeholder Content Image

Woman writes genius note to noisy neighbour

<p>Dealing with a noisy neighbour is tricky – but this woman from New Jersey in the US took the high road and tried a different approach.</p> <p>Candice Benbow was getting used to the fact that her neighbour loved to play loud music. However, one night when the noise blasted into the wee hours, Benbow finally had enough.</p> <p>While others might call the police or talk to the strata committee, Benbow decided to pick up her baking tools and make a cake at 3.30 in the morning to pass on to her neighbour with the note. </p> <p>“I wanted the best way to tell my neighbor that he tried it with his late night party,” Benbow said.</p> <blockquote class="twitter-tweet" data-lang="en"> <p dir="ltr">I wanted the best way to tell my neighbor that he tried it with his late night party. So I wrote him a letter and baked him a cake. <a href="https://t.co/SxPKAzOHp0">pic.twitter.com/SxPKAzOHp0</a></p> — Candice Marie Benbow (@CandiceBenbow) <a href="https://twitter.com/CandiceBenbow/status/1074010643592814592?ref_src=twsrc%5Etfw">December 15, 2018</a></blockquote> <p>Accompanying the cake was a whimsical letter, which she also posted on her Twitter page. </p> <p>“When you come home every evening and blast music, I’ve come to expect it,” Benbow said in the letter. She even admitted that the loud music helped her “catch a vibe” and find new songs for her weekly playlists.</p> <p>“But last night… Fam, you tried it,” she wrote. “I don’t know if you were hosting the official afterparty for our building’s holiday social … In the future, as you’re hosting your kickbacks and come throughs, please remember the rest of us.”</p> <p>To her surprise, the gesture worked – and she shared all the updates on Twitter.</p> <blockquote class="twitter-tweet" data-lang="en"> <p dir="ltr">UPDATE: I JUST MET MY NEIGHBOR TOMMY!!!! He’s so freaking cool! He apologized for the noise, promised to invite me to the next party and most importantly...HE SAID MY POUND CAKE WAS AMAZING!!!! <a href="https://t.co/NcU8t0ZfqT">pic.twitter.com/NcU8t0ZfqT</a></p> — Candice Marie Benbow (@CandiceBenbow) <a href="https://twitter.com/CandiceBenbow/status/1075057181798604801?ref_src=twsrc%5Etfw">December 18, 2018</a></blockquote> <p>The neighbour, Tommy Amaro, turned out to be a music video director, which explains the loud music. </p> <p>“It was just beautiful because if it was another neighbour, they would’ve at least tried to call the cops on me, try to knock me out and this was like, it was cool,” Amaro told<span> </span><a href="https://www.insideedition.com/instead-getting-mad-noisy-neighbor-new-jersey-woman-bakes-him-cake-49470"><em>Inside Edition</em></a>.</p> <p>Benbow also learned that Amaro was having his first Christmas without his daughter, who died in a car accident.</p> <p>“It was a sweet and gentle reminder that we never know what folks are going through and it is always best to lead with kindness,” said Benbow.</p> <p>She confirmed that now she can enjoy being home without the noise. “He has been quiet as a church mouse,” she said.</p> <p>What do you think about this woman's strategy to put an end to her noisy neighbour? How do you deal with noisy neighbours? Tell us in the comments below. </p>

Home & Garden

Placeholder Content Image

Family kicked off flight for having "noisy" children

<p>A family has been kicked off a flight in the US for having “rowdy” children. Craig Schilling and his wife, Erin Gatling, took to Facebook Live to share their thoughts on the incident in a video that’s gone on to rack up over 40,000 views around the world.</p> <p>The pair, who live in Los Angeles, were informed by Southwest Airlines that they could not continue on their route home from a family vacation because their children, three-year-old Gunner and 16-month-old Paige, were being too “rowdy”.</p> <p>Schilling explained that a dozen police officers were brought onto the flight along with a crime dog, simply because his children were being too “noisy” on the flight.</p> <p><iframe src="https://www.facebook.com/plugins/video.php?href=https%3A%2F%2Fwww.facebook.com%2FKCschilling%2Fvideos%2F10101088807483004%2F&amp;show_text=0&amp;width=267" width="267" height="476" style="border: none; overflow: hidden;" scrolling="no" frameborder="0" allowtransparency="true" allowfullscreen="true"></iframe></p> <p>“They did not cry or scream at all during the flight,” Gatling wrote in an Oct. 9 Facebook post.</p> <p>“My biggest frustration is that no one will tell me what ‘being a disturbance’ means. The only further explanation was ‘running up and down the isle and jumping on tray tables.’ First, we never opened our tray table so jumping on them didn’t occur (though I will admit my oldest has tried to stand on them on previous flights, just not this flight) and we were in the isle only one time.”</p> <p>Gatling also thinks the fact she let Paige walk solo in the aisle was problematic.</p> <p>Per her Facebook post, “I got up to take my oldest to the restroom. We sat 3-5 rows from the rear, as always. We walked out of the restroom my husband let my 16 mo old walk to me. Is a baby walking 3-5 isles by herself to her mom not ok????”</p> <p>But it doesn’t end there. Shilling contends a flight attendant stepped on his wife’s foot, causing her to “cry in pain”.</p> <p>Gatling explains, “I went to grab (my daughter) and an attendant stepped between me and her, literally stepping on my foot. I said ‘excuse me ma’am, you just stepped on my foot’ and then shrugged it off as I reached around the attendant and picked her up and went to our seats. We never got up again. What the heck is happening?”</p> <p>When Schilling was accused of “bumping” someone with a stroller that was the final straw and the family which led to his arrest and the family being booted from the flight.</p> <p>However, he wrote in a comment, “I never bumped anyone with our stroller. I didn’t get out of my seat the whole flight or order any refreshments. The kids were better behaved then usual and nobody from the airline talked to me about anything during the flight.”</p> <p>Schilling reportedly has a court case in November.</p> <p>Southwest Airlines responded to the incident with the following statement:</p> <p>“In addition to providing legendary customer service to each customer onboard, our flight attendants are responsible for enforcing regulations as well as our policies to ensure the safety of those traveling with us. Our reports indicate customers traveling onboard flight 102 were not following inflight instructions.</p> <p>"A Southwest supervisor met the customers upon arrival at their connecting city, Chicago, to discuss the events that occurred onboard. The customers were unwilling to be approached by our employees in the airport and when the situation escalated, local authorities became involved.”</p> <p>The statement continues: “We made the decision to issue a refund to the customers based on the reaction to our attempts to discuss safe travel to their final destination. The safety and wellbeing of our customers and employees is of the utmost importance to all of us at Southwest Airlines, and we are disheartened by the way this situation unfolded.”</p> <p>What are your thoughts? Do you think this is an overreaction from Southwest Airlines? Or are Schilling and Gatling only giving a pretty skewed version of the story?</p> <p><em><strong>Have you arranged your travel insurance yet? Save money with Over60 Travel Insurance. <span style="text-decoration: underline;"><a href="https://elevate.agatravelinsurance.com.au/oversixty?utm_source=over60&amp;utm_medium=content&amp;utm_content=link1&amp;utm_campaign=travel-insurance" target="_blank">To arrange a quote, click here.</a></span> Or for more information, call 1800 622 966.</strong></em></p>

Travel Trouble

Placeholder Content Image

The real reason chip packets are so noisy

<p>There’s a reason why chip packets loudly crackle when you open them – it makes you think the chips are fresher and crunchier.</p> <p>Manufactures purposely make noisy packaging because the chips taste fresher if you can hear the rustle, according to Charles Spence, a professor of experimental psychology at Oxford University.</p> <p>In a “sonic taste” experiment, Professor Spence asked people to munch on crisps while wearing headphones. He found that the participants rated the chips as stale when they couldn’t hear the crunch of chips.</p> <p>He concluded: “The sound of the food matters. The sound of the packaging matters and atmospheric sounds matter.”</p> <p>Professor Spence also found that noisy chip packaging raises the expectations and anticipation of the taste of the chips to come.</p> <p>He wrote: “The sounds of the packaging in which a food is experienced — think the rattle of the crisps packet, or the pop of the champagne cork — can also influence our enjoyment of what comes next too.</p> <p>“Whenever we hear the pop of the champagne cork, or the rattle of the crisp packet, certain expectations automatically come to mind.”</p> <p>It’s a psychological trick that manufactures use to their advantage as Professor Spence found there’s no other reason that chip packets will be noisy.</p> <p>“There’s no reason in terms of product preservation for the noisy packets,” he said.</p> <p>“It must just be some marketing person who thought, ‘It’s a noisy food, it’s got to have the right expectations for the packaging.”</p>

Food & Wine

Placeholder Content Image

Dealing with a barking dog

<p>Barking is normal for dogs and is an important way of communication. But if your dog is barking all the time, then there may be something else going on. Excessive barking is irritating not only for you but for your neighbours. Here is our guide to dealing with problem barking so you can have some peace of mind.</p><p>Remember to be patient. Problem barking won’t be solved overnight and the longer your dog has been barking, the longer it will take to resolve.</p><p><strong>Stay calm and don’t yell</strong></p><p>You won’t be able to correct your dog’s barking if you are feeling frustrated. Dogs mirror your energy. On that note, don’t yell. To your dog, yelling sounds like you are joining in his barking. If you yell louder, he will just bark louder.</p><p><strong>Be consistent</strong></p><p>Don’t confuse your dog with mixed messages. You can’t let your dog get away with barking sometimes and not others. Make sure everyone in the family is on board.</p><p><strong>Remove the stimulus</strong></p><p>Dogs bark for a reason. Find out what exactly triggers the barking and remove the stimulus. For example, if your pooch barks when he sees people pass the window, draw the curtains.</p><p><strong>Desensitise your dog</strong></p><p>Get your dog accustomed to whatever it is causing his barking. Feed him treats when he sees the stimulus so he associates it with something positive.</p><p><strong>Ignore</strong></p><p>Ignore the barking for as long as it take him to stop (do this inside though and not outside where it will annoy neighbours). Do not waver though because any attention (even shouting) just rewards him for being noisy. When your pooch finally stops barking, give him a treat. Slowly increase the length of time he needs to be quiet for a treat.</p><p><strong>Teach the speak/quiet commands</strong></p><p>It may seem counterintuitive but teaching your dog when to bark will help you teach him when to be quiet.</p><p><strong>Mental and physical exercise</strong></p><p>Make sure your dog is getting both physical and mental exercise. A tired dog is less likely to bark from boredom or pent-up energy. Take him out for plenty of walks, play fetch and supply him with interactive toys. For example, <a href="http://www.petcircle.com.au/product/petlife-play-systems-dog-treat-maze" target="_blank"><span style="text-decoration: underline;"><strong>Petlife Play Systems Treat Maze ($32.95) from Pet Circle</strong></span></a>.</p><p><strong>Distract them</strong></p><p>Get your dog’s attention with a clap or a whistle. Once quiet, redirect his attention. This could be with a toy or practising some training. &nbsp;</p><p><strong>Seek professional help</strong></p><p>If nothing has worked, it might be time to take your furry friend to a dog trainer or behaviourist. Excessive barking can be a nuisance for your surrounding neighbours and can cause tension so it is important you deal with the problem if all other options are exhausted.&nbsp;</p>

Family & Pets

Our Partners