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ABC rumoured to be axing Q+A amid fresh round of cuts

<p>Long-running ABC current affairs program <em>Q+A</em> is reportedly facing the axe after 17 years on Australian television, with multiple media outlets citing unnamed sources within the national broadcaster.</p> <p>The influential panel show, which launched in 2008 with Tony Jones as host, is said to have been dropped ahead of its scheduled return in August. The decision places <em>Q+A</em> among a growing list of legacy programs facing the chopping block, coming just days after Channel Ten confirmed it was ending <em>The Project</em> following a 16-year run.</p> <p><em>Q+A</em> went into its scheduled hiatus in mid-May, and it remains unclear whether it will return at all in 2025. ABC’s new managing director, Hugh Marks, is expected to reveal sweeping changes at the public broadcaster this week, including potential staff redundancies and confirmation of the show’s fate.</p> <p>The Media Entertainment and Arts Alliance (MEAA) warned ABC staff on Tuesday that job cuts were imminent, with employees reportedly being called into meetings to discuss a major restructure. Marks, who replaced David Anderson in March, has previously signalled a focus on streamlining the broadcaster’s operations, suggesting the ABC may need to “do fewer things better” in the future.</p> <p>In addition to cuts, the ABC is expected to announce new content initiatives, including a dedicated documentary unit championed by ABC chair Kim Williams.</p> <p>Created by executive producer Peter McEvoy, <em>Q+A</em> debuted in May 2008 and quickly became a flagship program for the ABC. Its format, inspired by the BBC’s <em>Question Time</em>, brought politicians, experts and members of the public together to debate national issues in real time.</p> <p>Following Jones’ departure in 2019, the show struggled to maintain its ratings. Hamish Macdonald took over as host in 2020, before stepping down amid mixed reviews. Stan Grant’s brief tenure in 2022 ended after he became the target of racist abuse unrelated to the show. The current host, Patricia Karvelas, has led the program since early 2023.</p> <p>While viewership has modestly improved under Karvelas, the show’s ratings remain among the lowest in the ABC’s current affairs stable. A 2023 “Garma Special” episode drew just 84,000 metro viewers – <em>Q+A</em>’s lowest figures on record.</p> <p>The ABC has not officially confirmed the program’s cancellation. However, the coming days are expected to bring clarity as the national broadcaster embarks on a major overhaul under new leadership.</p> <p><em>Image: ABC</em></p>

TV

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Major bank announces huge home loan rate cut

<p>The Commonwealth Bank of Australia (CBA) will reduce its fixed-rate home loans by up to 0.40 percentage points across all terms starting Friday, following a 0.25 percentage point cut to its variable rate in response to the Reserve Bank of Australia’s (RBA) recent cash rate reduction.</p> <p>The new rates will see CBA’s lowest fixed offering set at 5.49% for a three-year term. Despite the move, experts say the cuts are unlikely to spark a surge in homeowners locking in their mortgages.</p> <p>Sally Tindall, data insights director at Canstar.com.au, said the rate adjustments bring CBA closer to its major bank competitors but aren’t enough to significantly shift consumer behaviour.</p> <p>“CBA’s fixed rate cuts aren’t groundbreaking, but rather a bid to inch closer to its key competitors,” Tindall said. “Fixed rates have been falling fairly consistently this year, and we expect this activity will continue as banks price in the increasing likelihood of further cash rate cuts.”</p> <p>While CBA’s new rates mark progress, rivals remain more competitive. ANZ holds the lowest one- and two-year fixed rates among the big four banks, while National Australia Bank (NAB) continues to offer the most attractive three-, four-, and five-year fixed terms.</p> <p>Tindall also noted that with only a slim margin – just 0.10 percentage points – between current fixed and variable rates, many borrowers will likely hold off from locking in.</p> <p>“With the possibility of further RBA cuts ramping up, it’s hard to see many people jumping at the chance to lock up their mortgage for the next three years,” she said. “The majors might have to offer a fixed rate in the ‘4’s’ if they’re serious about getting people to lock in.”</p> <p>Canstar’s latest data shows a flurry of activity across the lending sector since the RBA’s decision. Twenty lenders have reduced at least one fixed rate this month, and five major lenders, excluding CBA, have already made cuts.</p> <p>Among them, BOQ, Community First Bank, Police Bank and Queensland Country Bank now offer at least one fixed rate below 5%, setting the benchmark at 4.99%.</p> <p>Tindall urged borrowers to carefully consider their financial situation and risk appetite when deciding between fixed and variable rates. “If you’re deciding between a fixed or variable rate, understand what might suit your finances and, to some extent, your personality. When you make a decision, take the time to look for a competitive rate,” she said.</p> <p>While the trend suggests fixed rates will continue to fall, CBA's latest move clearly shows the intense competition in the home loan market – one that still leaves many Australians hesitant to commit.</p> <p><em>Image: Supplied</em></p>

Money & Banking

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RBA cuts interest rate - so what happens now?

<div class="theconversation-article-body"> <p>The Reserve Bank of Australia <a href="https://www.rba.gov.au/media-releases/2025/mr-25-13.html">cut the official interest rate</a> for the second time this year, as it lowered forecasts for Australian economic growth and pointed to increasing uncertainty in the world economy.</p> <p>The bank lowered the <a href="https://www.rba.gov.au/cash-rate-target-overview.html">cash rate target</a> by 0.25%, from 4.1% to 3.85%, saying inflation is expected to remain in the target band.</p> <p>All the big four banks swiftly passed the cut on to households with mortgages. This will save a household with a $500,000 loan about $80 a month.</p> <p>Announcing the cut, the Reserve Bank <a href="https://www.rba.gov.au/media-releases/2025/mr-25-13.html">stressed</a> in its accompanying statement it stands ready to reduce rates again if the economic outlook deteriorates sharply.</p> <blockquote> <p>The Board considered a severe downside scenario and noted that monetary policy is well placed to respond decisively to international developments if they were to have material implications for activity and inflation in Australia.</p> </blockquote> <h2>Inflation is back under control</h2> <p>The latest <a href="https://www.abs.gov.au/statistics/economy/price-indexes-and-inflation/consumer-price-index-australia/latest-release">Consumer Price Index</a> showed that inflation remained around the middle of the Reserve Bank’s <a href="https://www.rba.gov.au/education/resources/explainers/australias-inflation-target.html">medium-term target band of 2-3%</a> in the March quarter.</p> <p>The Reserve Bank was also comforted by the underlying inflation measure called the “trimmed mean”. This measure excludes items with the largest price movements up or down.</p> <p>The bank noted that it has returned to the 2–3% target band for the first time since 2021. This suggests inflation is not just temporarily low due to temporary factors such as the electricity price rebates.</p> <p><iframe id="QQ6io" class="tc-infographic-datawrapper" style="border: 0;" src="https://datawrapper.dwcdn.net/QQ6io/" width="100%" height="400px" frameborder="0" scrolling="no"></iframe></p> <p>In February, Reserve Bank Governor Michele Bullock <a href="https://parlinfo.aph.gov.au/parlInfo/download/committees/commrep/28670/toc_pdf/Economics%20Committee_2025_02_21_Official.pdf;fileType=application%2Fpdf">conceded</a> the bank had arguably been “late raising interest rates on the way up”. It did not want to be late on the way down.</p> <p>Perhaps Bullock is being unduly modest. The central bank looks to have judged well the extent of monetary tightening. It did not raise interest rates as much as its peers, but still got inflation back to the target.</p> <p><iframe id="ZIcUE" class="tc-infographic-datawrapper" style="border: 0;" src="https://datawrapper.dwcdn.net/ZIcUE/" width="100%" height="400px" frameborder="0" scrolling="no"></iframe></p> <h2>Unemployment remains low</h2> <p>Last week, we got an <a href="https://www.abs.gov.au/statistics/labour/employment-and-unemployment/labour-force-australia/latest-release">update</a> on the strength of the labour market. Unemployment stayed at 4.1%. It has now been around 4% since late 2023, a remarkable achievement.</p> <p>This is below the 4.5% the Reserve Bank had <a href="https://www.rba.gov.au/speeches/2019/sp-ag-2019-06-12-2.html">regarded</a> as the level consistent with steady inflation (in economic jargon, the <a href="https://www.rba.gov.au/education/resources/explainers/nairu.html">NAIRU</a>). But neither prices nor <a href="https://www.abs.gov.au/statistics/economy/price-indexes-and-inflation/wage-price-index-australia/latest-release">wages</a> have accelerated.</p> <p><iframe id="WYjUU" class="tc-infographic-datawrapper" style="border: 0;" src="https://datawrapper.dwcdn.net/WYjUU/" width="100%" height="400px" frameborder="0" scrolling="no"></iframe></p> <h2>Households and businesses may turn cautious</h2> <p>In its updated <a href="https://www.rba.gov.au/publications/smp/2025/may/pdf/statement-on-monetary-policy-2025-05.pdf">forecasts</a>, the bank sees headline inflation dropping to 2.1% by mid-year but going back to 3.0% by the end of the year, as the electricity subsidies are removed. By mid-2027, it will be back near the middle of the 2-3% target.</p> <p>Underlying inflation is forecast to stay around the middle of the target band throughout.</p> <p>The Reserve Bank cut its forecast for gross domestic product (GDP) to 2.1% by December, down from its previous forecast of 2.4% made in February. It said:</p> <blockquote> <p>Economic policy uncertainty has increased sharply alongside recent global developments, and this is expected to prompt some households to increase their precautionary savings and some businesses to postpone some investment decisions.</p> </blockquote> <p>The unemployment rate is expected to increase to 4.3% by the end of the year and remain there through 2026.</p> <p>Cost of living pressures look set to ease, as real household disposable income grows faster than population.</p> <p>As the Reserve Bank governor told a media conference on Tuesday:</p> <blockquote> <p>There’s now a new set of challenges facing the economy, but with inflation declining and the unemployment rate relatively low, we’re well positioned to deal with them. The board remains prepared to take further action if that is required.</p> </blockquote> <h2>Economic and policy ‘unpredictability’</h2> <p>The main uncertainty in the global economy is how the trade war instigated by US President Donald Trump will play out. <a href="https://www.washingtonpost.com/business/2025/05/14/trump-tariffs-china-trade/">According to one count</a>, he has announced new or revised tariff policies about 50 times.</p> <p>“The outlook for the global economy has deteriorated since the February statement. This is due to the adverse impact on global growth from higher tariffs and widespread economic and policy unpredictability,” the bank noted.</p> <p>The US tariff pauses on the highest rates on China and most other nations are due to be in place for 90 days. But more measures may be announced before then.</p> <p>This uncertainty is likely to be stifling trade, and even more so investment decisions by companies in the face of rapidly changing policies. And it will weaken the global economy.</p> <p>In her <a href="https://rba.livecrowdevents.tv/MediaConferenceMonetaryPolicyDecision20May2025/stream">press conference</a>, Bullock said the board’s judgement was that “global trade developments will overall be disinflationary for Australia”. Not only is the global outlook weaker, but some goods no longer being sold to the US could be diverted to Australia.</p> <h2>Where will interest rates go from here?</h2> <p>The Reserve Bank’s updated <a href="https://www.rba.gov.au/publications/smp/2025/may/pdf/statement-on-monetary-policy-2025-05.pdf">forecasts</a> assume interest rates will fall further, to 3.4% by the end of the year.</p> <p>But this is just a reflection of what <a href="https://www.rba.gov.au/statistics/cash-rate/assumptions/index.html">financial markets are implying</a>. It is not necessarily what the bank itself <em>expects</em> to do. It is certainty not a <em>promise</em> of what they will do.</p> <p>But the Reserve Bank still regards its stance as “restrictive”, or weighing on growth. So if it continues to believe inflation will stay within the target band, or the global outlook deteriorates, it will cut rates further.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/256798/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em>By <a href="https://theconversation.com/profiles/john-hawkins-746285">John Hawkins</a>, Senior Lecturer, Canberra School of Politics, Economics and Society, <a href="https://theconversation.com/institutions/university-of-canberra-865">University of Canberra</a></em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/rba-cuts-interest-rates-ready-to-respond-again-if-the-economy-weakens-further-256798">original article</a>. </em></p> <p><em>Image: Sky News</em></p> </div>

Money & Banking

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Millions of Aussies set to receive cost-of-living pay bump

<p>Prime Minister Anthony Albanese has thrown his government’s support behind a “fair” pay rise for Australia's lowest-paid workers, setting the stage for a potential showdown with employer groups ahead of the Fair Work Commission’s annual wage review.</p> <p>In a submission to the Commission, the federal government recommended a real wage increase – meaning one above the rate of inflation – for around three million Australians earning either the minimum wage or under an industry award. The push is part of Labor’s broader strategy to ease cost-of-living pressures and boost household incomes.</p> <p>“This will help around three million workers across the country, including cleaners, retail workers and early childhood educators,” said Treasurer Jim Chalmers and Employment Minister Amanda Rishworth in a joint statement. “Boosting wages, cutting taxes for every taxpayer and creating more jobs are central parts of our efforts to help Australians with the cost of living.”</p> <p>While the government did not specify an exact figure, it made clear that any increase should outpace inflation, a stance likely to be met with resistance from employers. Business groups, including the Australian Chamber of Commerce and Industry, are calling for a more modest 2.5% increase, warning that anything higher could hurt struggling businesses, especially with superannuation contributions set to rise from 11.5% to 12% on July 1.</p> <p>Last year, minimum wage earners received a 3.75% pay rise, lifting the national minimum wage to $24.10 per hour, or $915.90 per week. With headline inflation then at 3.6%, workers saw only a marginal real wage increase of 0.15%.</p> <p>However, the economic backdrop has shifted. In the year to March, overall wages grew by 3.4% while the consumer price index rose just 2.4%, indicating a real wage growth of 1% for many Australians. Inflation is now within the Reserve Bank’s target band of 2-3%, which the government says supports its call for a generous, yet “economically responsible” wage hike.</p> <p>“An increase in minimum and award wages is consistent with inflation sustainably remaining within the RBA's target band and will provide further relief to lower income workers who are still doing it tough,” Chalmers and Rishworth added.</p> <p>Since Labor took office in 2022, the minimum wage has surged by historically high margins: 5.2% in 2022 – the largest rise in 16 years – and 5.75% in 2023. In total, the minimum wage has increased by $143 per week under the Albanese government.</p> <p>Despite concerns from employers over weak economic growth and rising business costs, the government remains optimistic about a rebound in domestic demand. Its submission acknowledged global risks, including the potential impact of Donald Trump's trade policies, but forecast stronger growth in 2025 and 2026.</p> <p>Prime Minister Albanese reinforced Labor’s commitment to wage growth during a cabinet meeting this week, saying a further increase to the minimum wage would be one of his top priorities heading into the next federal election. “Labor will always stand for improving people's wages and conditions,” he declared.</p> <p>Still, the looming expiry of the government’s $75 quarterly electricity rebates at the end of 2025 poses a risk of reigniting inflationary pressures – something the Fair Work Commission will weigh carefully as it prepares to announce its decision in June.</p> <p>The outcome of the review will directly affect 180,000 workers on the national minimum wage and an additional 2.7 million on industry awards, making it a critical flashpoint in the battle over how best to balance worker welfare and economic sustainability.</p> <p><em>Images: Instagram</em></p>

Money & Banking

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Official interest rates have been cut, but not everyone is a winner

<div class="theconversation-article-body"><a href="https://theconversation.com/profiles/isaac-gross-737430">Isaac Gross</a>, <em><a href="https://theconversation.com/institutions/monash-university-1065">Monash University</a></em></p> <p>The Reserve Bank’s decision to cut interest rates for the first time in four years has triggered a round of celebration.</p> <p>Mortgage holders are cheering the fact their monthly repayments are now slightly lower, while the Albanese government hopes the small easing in the cost of living will <a href="https://theconversation.com/view-from-the-hill-will-albanese-opt-for-an-april-election-now-a-rate-cut-has-him-breathing-more-easily-250136">lift voters’ moods</a>.</p> <p>This is despite the Reserve Bank’s warnings that <a href="https://theconversation.com/the-reserve-bank-has-cut-rates-for-the-first-time-in-four-years-but-it-is-cautious-about-future-cuts-249704">further rate cuts may not eventuate</a>, depending on how much further progress is made on taming inflation.</p> <p>But it’s important to remember not everybody benefits from an interest rate cut. Some will be worse off.</p> <h2>Savers lose out</h2> <p>Not all Australian households are net borrowers. Many are net savers, retirees or prospective homebuyers, who actually lose out when rates fall.</p> <p>For starters, <a href="https://www.rba.gov.au/publications/fsr/2024/sep/contents.html">only about a third of households</a> are in hock to the banks when it comes to a monthly mortgage repayment.</p> <p>Another third of households have paid off their mortgage entirely, and so don’t benefit from a reduction in mortgage interest rates. And the remaining third are renters, who also don’t pay a mortgage.</p> <p>So while this news is generally a good thing for borrowers, a fall in mortgage rates only directly benefits a minority of households.</p> <p>Here are some of the ways lower interest rates might actually hurt rather than help the typical Australian household.</p> <h2>Higher house prices</h2> <p>One of the most immediate effects of lower interest rates is their impact on the housing market. With cheaper borrowing costs, more buyers can afford larger loans, bidding up house prices. This is great if you already own a home, but terrible if you’re still trying to buy one.</p> <p>For young Australians locked out of home ownership, a rate cut makes things even harder. It drives prices higher, forcing prospective buyers to stretch their finances further just to get a foot in the market. <a href="https://www.rba.gov.au/speeches/2024/sp-ag-2024-05-16.html">Reserve Bank calculations </a> suggest that, in the long run, higher house prices from lower rates can outweigh the benefit of lower mortgage repayments.</p> <h2>Lower returns on savings</h2> <p>If you’re a saver rather than a borrower, interest rate cuts are unequivocally bad news. Whether you’re saving for a home deposit, retirement, or just an emergency fund, lower rates mean you earn less on your bank deposits. The money in your savings account is now growing more slowly, making it harder to build wealth over time.</p> <p>Indeed, more than 20 banks actually cut their term deposit rates in advance of the Reserve Bank’s decision on Tuesday, according to <a href="https://www.canstar.com.au/home-loans/banks-slash-term-deposit-rates-february-2025/">Canstar research</a>.</p> <p>Analysis of HILDA data, <a href="https://www.rba.gov.au/publications/bulletin/2020/jun/household-wealth-prior-to-covid-19-evidence-from-the-2018-hilda-survey.html#:%7E:text=The%20HILDA%20Survey%20is%20a,observation%20available%20is%20for%202018.">which surveys household wealth and income</a>, suggests net savers tend to be younger households without property, retirees living off savings, and those who are not in full-time employment. For these groups, lower rates mean less income and fewer financial opportunities.</p> <h2>Retirees will feel the squeeze</h2> <p>Many <a href="https://www.rba.gov.au/publications/bulletin/2012/dec/pdf/bu-1212-3.pdf">retirees rely on income</a> from interest-bearing assets such as term deposits or cash savings. When rates fall, their returns shrink. The cost-of-living crisis has made it harder for retirees on a fixed income to fund their lifestyles, and a rate cut only makes things worse.</p> <p>While some retirees have exposure to the stock market via superannuation, many prefer the stability of cash savings. With rates falling, they face the tough choice of either reducing their spending or taking on more investment risk in their old age.</p> <h2>Bad news for the dollar, and overseas travellers</h2> <p>When the Reserve Bank cuts rates, it tends to <a href="https://www.rba.gov.au/education/resources/explainers/drivers-of-the-aud-exchange-rate.html">weaken the Australian dollar</a>. A weaker dollar makes overseas travel more expensive for Australians. That pint of beer in London, that piña colada in Puerto Rico, or that shopping trip to New York all become pricier.</p> <p>For Australians planning international holidays, rate cuts are a blow. A strong Australian dollar makes travel cheaper, and lower rates work against that. So while mortgage holders might celebrate, anyone hoping to travel overseas finds themselves worse off.</p> <h2>More expensive imports</h2> <p>Just as a weaker Australian dollar makes travel more expensive, it also increases the cost of imported goods. And Australia imports a lot – especially cars and petrol.</p> <p>Since the closure of domestic car manufacturing, all new vehicles sold in Australia are imported. Petrol, the second-largest import, is also sensitive to currency fluctuations. When the Australian dollar weakens due to lower interest rates, the cost of these essential goods rises. For the millions of Australians who rely on their cars for daily life, this is a significant financial burden.</p> <p>This isn’t to say rate cuts don’t benefit a large portion of Australians. Anyone with a significant mortgage debt will find themselves with lower monthly repayments, and that’s undoubtedly a financial relief.</p> <p>But the public narrative around interest rates tends to treat cuts as a universal good, ignoring the many Australians who are left worse off.</p> <p>Falling interest rates are a sign the high inflation that has caused the cost-of-living crisis has abated. That is <a href="https://www.rba.gov.au/media-releases/2025/mr-25-03.html">an economic success</a> that ought to be celebrated. But that now rates are falling again, we should at least acknowledge the costs that come with them.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/250140/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em>By <a href="https://theconversation.com/profiles/isaac-gross-737430">Isaac Gross</a>, Lecturer in Economics, <a href="https://theconversation.com/institutions/monash-university-1065">Monash University</a></em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/official-interest-rates-have-been-cut-but-not-everyone-is-a-winner-250140">original article</a>.</em></p> <p><em>Image: Shutterstock</em></p> </div>

Money & Banking

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"It makes my blood boil": Today reporter fires up over athletes' pay

<p>Sports reporter and <em>Today</em> presenter Roz Kelly has fired up over a list revealing the highest paid athletes in 2024 for one major reason. </p> <p><a href="https://www.sportico.com/feature/highest-paid-athletes-in-the-world-1234765608/" target="_blank" rel="noopener">Sportico</a> revealed the list on Friday, which features one concerning theme that caught Kelly's attention: not a single female athlete features in the top 100 list.</p> <p>The salary figures for each athlete combine their reported annual salary as well as endorsement deals that are often worth millions. </p> <p>The lucrative list is topped by football icon Cristiano Ronaldo, who reportedly pocketed $411 million in 2024.</p> <p>"It makes my blood boil, it makes me so, so angry," Kelly said. "It's just proof of the gender pay gap in sport."</p> <p>"Some of these women are some of the most marketable in the world right now, they are on billboards everywhere."</p> <p>"I know like tennis players and surfers, they have equal prize money. There's still a long way to go in cricket, and soccer... I'm on a rant now."</p> <p>"When it comes to endorsement deals they are severely underpaid compared to their male counterparts."</p> <p>Five of the top 10 paid athletes in 2024 were football players, while basketball, golf, and American football also feature heavily in the top 20.</p> <p>Ben Simmons is the lone Aussie athlete in the top 100 after he earned $65m last year, coming in at 85th on the list.</p> <p><em>Image credits: Today / Shutterstock </em></p> <p style="box-sizing: border-box; margin: 24px 0px 0px; padding: 0px; border: 0px; font-stretch: inherit; font-size: 18px; line-height: 1.333; font-family: 'Proxima Nova', 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size-adjust: inherit; font-kerning: inherit; font-variant-alternates: inherit; font-variant-ligatures: inherit; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-position: inherit; font-feature-settings: inherit; font-optical-sizing: inherit; font-variation-settings: inherit; vertical-align: baseline; caret-color: #333333; color: #333333; letter-spacing: 0.25px;"> </p>

Money & Banking

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Should you use your retirement savings to pay off debt? Three things to keep in mind

<div class="theconversation-article-body"><em><a href="https://theconversation.com/profiles/bomikazi-zeka-680577">Bomikazi Zeka</a>, <a href="https://theconversation.com/institutions/university-of-canberra-865">University of Canberra</a> and <a href="https://theconversation.com/profiles/jasmine-kinsman-1438670">Jasmine Kinsman</a>, <a href="https://theconversation.com/institutions/nelson-mandela-university-1946">Nelson Mandela University</a></em></p> <p>A host of countries have taken steps to reform the terms under which people can access their retirement benefits. South Africa is the most recent. In 2024 it <a href="https://theconversation.com/south-africa-has-changed-its-retirement-rules-to-help-boost-country-savings-how-it-will-work-233287">introduced changes</a> that allow access to some retirement savings while ensuring that most of the money is still preserved for later.</p> <p>Other countries that have changed the rules to allow members to dip into their savings before retirement include Australia, Chile, India and Portugal. Changes were introduced to ease the financial strain caused by COVID-19 pandemic lockdowns. People across the world are grappling with debt and the cost of living.</p> <p><a href="https://www.treasury.gov.za/comm_media/press/2024/2024%20Two-pot%20System%20Updated%20%20FAQ%20August%202024.pdf">Policymakers</a> have considered this an avenue that offers financially distressed fund members the flexibility to access their retirement funds while still supporting long-term retirement savings. Retirement funds are also often the only sizeable savings that fund members have.</p> <p>A recent report by South Africa’s <a href="https://www.discovery.co.za/portal/business/top-reasons-for-two-pot-withdrawal-requests">Discovery Corporate and Employee Benefits</a>, which represents 3,000 employers that provide pension and provident funds for just over one million employees, found that people aged between 35 and 45 made the most claims to access the savings component of their retirement.</p> <p>When asked what they used the funds for, 24% of members said their withdrawals were for financing home or car expenses. Another 21% of members were using their funds to pay off short-term debt. The majority of members who withdrew their retirement savings were low-income earners (earning up to R125,000 or US$7,000 a year). On the other hand, withdrawals were lowest among high-income earners (earning more than R1 million or US$56,000 a year).</p> <p>This data provides evidence that most low- to middle-income South African consumers are grappling with the trade-off between preserving their capital for retirement and meeting their monthly financial obligations.</p> <p>Given that everyone’s financial situation, goals and needs are different, it’s always best to speak to a financial advisor to assess whether using your retirement savings to pay off debt will be a sound move. But, as academics who have focused on financial planning, we offer three pointers to consider:</p> <ul> <li> <p>understand what you owe, to whom, and what it’s costing you</p> </li> <li> <p>plan beyond paying off debt</p> </li> <li> <p>weigh the pros and cons carefully.</p> </li> </ul> <h2>Know which debt to settle first</h2> <p>Debt with a high interest rate often takes longer to repay, because at the start of the loan repayment period, most of the repayments are going towards interest payments – not reducing the capital amount. If you use your retirement proceeds towards this, it could shorten the period that it would take to settle the loan and reduce the interest repayments, which are compounded according to the outstanding loan balance.</p> <p>Short-term loans, such as those with a repayment term of up to 18 months, tend to have higher interest rates. Unsecured debt, which is debt that is not tied to an asset, also attracts high interest rates because they have little to no collateral requirements. Collateral provides the lender with a guarantee of compensation in the event of default. When there is no collateral, the cost of debt becomes more expensive. Using your retirement proceeds towards settling these short-term loans can free up cash that can be used towards settling other debt and will improve your credit score.</p> <h2>Understanding borrowing behaviour</h2> <p>Using your retirement savings to settle debt should be a priority if you have a plan in place to ensure that your overall financial position will improve. Once the debt is cleared, consider how you can use your free cash in your favour. This could mean boosting your savings or acquiring assets and investments.</p> <p>But if retirement savings are being used to pay off debt while you accumulate more debt, this indicates on ongoing cycle of debt. For example, paying off the minimum amount due on a loan but also consuming the balance that becomes available on the same loan is a sign of poor borrowing behaviour. A more extreme example is taking on more debt to service existing debt.</p> <p>Without a change in borrowing behaviour, using your retirement savings to pay off debt will leave you worse off. You will have missed out on the opportunity to grow your retirement savings and you will have got into more debt.</p> <h2>Debt repayments vs retirement returns</h2> <p>When considering withdrawing from your retirement savings to pay down debt, it’s also important remember this will be at the expense of building your retirement nest egg. For instance, if a 35-year-old were to draw down R30,000 from their retirement fund, that same amount could have grown their retirement capital by over R200,000 by the time they reached 55 years old (assuming an investment return of 10%).</p> <p>Withdrawing your retirement savings on a frequent basis could also mean you may need to work longer and past your intended retirement age to compensate for the withdrawals. Or you may need to find ways to supplement your retirement savings through other investments, or consider reducing your standard of living at retirement.</p> <h2>Is this a sound move?</h2> <p>Remember, withdrawal from retirement savings is subject to tax.</p> <p>While retirement may seem far off when there are more pressing financial needs, using your savings to pay down debt has its advantages and drawbacks. Since withdrawals are being used to pay for expenses and service debt, it’s also important to reflect on borrowing behaviours that may need to be corrected. Otherwise, using retirement savings could become a financial crutch that could make your retirement income less secure.</p> <p>Settling debt using your retirement savings should be done after careful consideration and planning. If in doubt, speak to a financial advisor.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/244837/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><a href="https://theconversation.com/profiles/bomikazi-zeka-680577"><em>Bomikazi Zeka</em></a><em>, Associate Professor in Finance and Financial Planning, <a href="https://theconversation.com/institutions/university-of-canberra-865">University of Canberra</a> and <a href="https://theconversation.com/profiles/jasmine-kinsman-1438670">Jasmine Kinsman</a>, Senior Lecturer in Financial Planning and Certified Financial Planner, <a href="https://theconversation.com/institutions/nelson-mandela-university-1946">Nelson Mandela University</a></em></p> <p><em>Image credits: Shutterstock</em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/should-you-use-your-retirement-savings-to-pay-off-debt-three-things-to-keep-in-mind-244837">original article</a>.</em></p> </div>

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Big banks finally cut fixed-interest mortgage rates

<p>NAB has become the first big bank to announce it has cut its fixed rate mortgages across all loan terms.</p> <p>The bank is the first of the big four banks to cut its fixed rates in 2025, two weeks out from the Reserve Bank of Australia’s first meeting when it is tipped to cut the cash rate.</p> <p>NAB announced on Monday that their lowest fixed rate is now 5.84 per cent, with a deposit of at least 20 per cent on a three-year term.</p> <p>“NAB is the first of the big four banks to cut fixed rates in 2025, with other banks likely to follow,” Canstar data insights director Sally Tindall said.</p> <p>“The cost of wholesale fixed rate funding has started to ease slightly. This, combined with a prospective cash rate cut, should push other banks into moving on fixed rates.”</p> <p>The cuts from NAB come almost two weeks after Macquarie Bank lowered its fixed rates, however, ANZ still has the lowest fixed rate out of the big four banks at 5.74 per cent for a two-year or three-year term.</p> <p>“While a few banks are now starting to sharpen their offerings, fixed rates still have a way to fall before they become fashionable again with borrowers,” Tindall said.</p> <p>“We expect the big four banks in particular to pass on cash rate cuts in full, at least for the first couple of cash rate cuts,” she said.</p> <p>“But we might even see some banks choose to pass on even more to new customers in order to take advantage of that re-engagement for borrowers in what a competitive rate looks like.”</p> <p>“Many homeowners have been waiting for well over a year for a cash rate cut. It’s hard to see them throwing in the towel and switching to a fixed rate now when the RBA is poised to move."</p> <p>“That said, there’s no guarantee we’ll see a barrage of cash rate cuts and borrowers should factor this into their thinking.”</p> <p><em>Image credits: Shutterstock </em></p> <p class="mb-4 font-serif text-article-body" style="font-family: var(--font-google-newsreader),serif; box-sizing: border-box; border: 0px solid; margin: 0px 0px 24px; font-size: 1.2275rem; line-height: 26.514px; caret-color: #2a2a2a; color: #2a2a2a;"> </p>

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Australian Open loser learns of "insane" pay day

<p>A lucky Australian Open loser has learned of her massive pay day on camera after being knocked out of the competition in Melbourne. </p> <p>Eva Lys, a 23-year-old tennis champion from Germany, had never been beyond the second round of a grand slam but made the most of her last-minute opportunity to join the main draw in Melbourne to secure three wins worth 240 ranking points. </p> <p>As well as her win, the young player secured a cash prize of $420,000. </p> <p>Lys enjoyed the “humbling” experience on Rod Laver Arena making it to Round 16, and was told by a member of the media of her big pay day. </p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-permalink="https://www.instagram.com/reel/DFD8WxNzHTW/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/reel/DFD8WxNzHTW/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by Lachlan Wills (@lachlanwills1)</a></p> </div> </blockquote> <p>"I loved that one of the members of the media here said to her, off air, it's $420,000 and she had no idea," Grand Slam Daily host Chris Stubbs said on Stan Sport.</p> <p>"She hadn't even looked at the prize money. And her reaction!"</p> <p>Lys ended up being knocked out by Poland's Iga Swiatek, as Mark Petchey said on Grand Slam Daily, "You walk out there if you're Eva Lys and you're wondering what's going to happen. She's had a great tournament, but Iga's looking supreme, she's looking dominant."</p> <p>"And that's what the best players do. Yes, they compete, great, but they also dominate."</p> <p>Image credits: 7News</p>

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Research suggests those who use buy-now-pay-later services end up spending more

<div class="theconversation-article-body"><em><a href="https://theconversation.com/profiles/ashish-kumar-1056067">Ashish Kumar</a>, <a href="https://theconversation.com/institutions/rmit-university-1063">RMIT University</a></em></p> <p>Once, borrowing money to make a purchase was a relatively tedious process, not a spur-of-the-moment thing.</p> <p>True, some stores offered lay-by plans that would let you pay for goods in instalments. But if they didn’t, and you didn’t already have a credit card, you’d have to go to a bank and apply for one.</p> <p>That would mean providing a range of supporting documents, negotiating an appropriate credit limit, and waiting for approval. It’s unlikely you’d apply for credit just for a single, small purchase.</p> <p>In recent years, though, the financial technology or “fintech” revolution in the customer credit market has changed all that, with the meteoric rise of buy-now-pay-later (BNPL) services.</p> <p>BNPL credit allows consumers to split their purchases into smaller, interest-free instalments. It is often directly integrated into online checkouts with fast approval, making it easy to purchase something instantly and spread the cost over coming months.</p> <p>There are some obvious risks. Many BNPL providers charge less visible fees, such as late payment fees and account maintenance fees. In many countries, the BNPL sector is also less regulated than traditional credit.</p> <p>But does it also change our spending habits? Our recent <a href="https://doi.org/10.1016/j.jretai.2024.09.004">research</a> uncovered a concerning insight: consumers who use BNPL services end up spending more money online than those who don’t. This effect is particularly strong among younger shoppers and those with lower incomes.</p> <h2>Our research</h2> <p>We <a href="https://doi.org/10.1016/j.jretai.2024.09.004">analysed</a> data from an online retailer in the Nordic region that offered customers three payment options for online purchases: card, pay on delivery and BNPL.</p> <p>We found that consumers who used BNPL spent an average of 6.42% more than those who didn’t.</p> <p>This increase was particularly noticeable for low-ticket items, suggesting that BNPL may encourage customers to buy more when shopping for smaller, everyday things.</p> <p>Why might this be the case? For one, BPNL spending is constrained by the size of the loans on offer. In the US, the average BNPL loan amount is <a href="https://files.consumerfinance.gov/f/documents/cfpb_consumer-use-of-buy-now-pay-later_2023-03.pdf">US$135</a> (A$217).</p> <p>It may also be related to what’s known in economics as the “<a href="https://www.theguardian.com/business/2008/dec/22/recession-cosmetics-lipstick">lipstick effect</a>”, where customers under financial strain tend to reduce spending on big-ticket items in favour of lower-priced luxuries.</p> <p>Selling such low-ticket items doesn’t always give online retailers the biggest profit margins. But it can play a crucial role in acquiring and retaining customers, and creating opportunities to upsell.</p> <p>Our research also showed that younger, lower-income customers were more likely to spend more when using BNPL services, likely because it provides them with additional “liquidity” – access to cash.</p> <h2>Why might they be spending more?</h2> <p>It’s easy to see why so many consumers like BNPL. Some even think of it as more of a way of payment than a form of credit.</p> <p>The core feature of such services - offering interest-free instalment payments for online purchases - has a significant psychological impact on customers.</p> <p>It leverages the principle that the perceived benefit of spending in the present outweighs the displeasure associated with future payments.</p> <p>This behaviour aligns with theories of “hyperbolic discounting” – our preference for smaller immediate rewards over larger later ones – and the related “<a href="https://www.behavioraleconomics.com/resources/mini-encyclopedia-of-be/present-bias/">present bias</a>” phenomenon.</p> <p>Our results also suggest customers with high category experience – that is, more familiar with the larger product categories carried by a retailer – and those more sensitive to deals and promotions are likely to spend more when online retailers provide BNPL as a payment option.</p> <h2>A growing influence on spending</h2> <p>The economic impact of BNPL is substantial in the countries that have pioneered its adoption.</p> <p>In Australia, birthplace of Afterpay, Zip, Openpay, and Latitude, it’s <a href="https://www.oxfordeconomics.com/wp-content/uploads/2022/10/AFIA_BNPL_Research_Report-1.pdf">estimated</a> that (allowing for flow-on effects) BNPL services contributed A$14.3 billion to gross domestic product (GDP) in the 2021 financial year.</p> <p>Industry research firm Juniper Research <a href="https://www.juniperresearch.com/press/pressreleasesbuy-now-pay-later-users-to-exceed-670-million-globally/">projects</a> the number of BNPL users will exceed 670 million globally by 2028, an increase of more than 100% on current levels.</p> <p>Substantial projected growth in the sector is attributed to multiple factors. These include increasing e-commerce usage, economic pressures, the flexibility of payment options and widespread adoption by merchants.</p> <h2>Buyer, beware</h2> <p>BNPL services can be a convenient way to pay for online purchases. But it’s important to use them responsibly.</p> <p>That means understanding the potential risks and benefits to make your own informed decisions. Be mindful of your spending. Don’t let the allure of easy payments let you get carried away.</p> <p>Customers should explore beyond the marketing tactics of interest-free split payments and pay close attention to terms and conditions, including any fees and penalties. They should treat BNPL like any other form of credit.</p> <p>Whether you’re a shopper considering using BNPL or a business thinking about offering it, our research highlights that it may have the power to significantly influence spending patterns – for better or worse.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/246686/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><a href="https://theconversation.com/profiles/ashish-kumar-1056067"><em>Ashish Kumar</em></a><em>, Senior Lecturer, <a href="https://theconversation.com/institutions/rmit-university-1063">RMIT University</a></em></p> <p><em>Image credits: Shutterstock </em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/research-suggests-those-who-use-buy-now-pay-later-services-end-up-spending-more-246686">original article</a>.</em></p> </div>

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Why the royal family is set to receive an eye-watering pay increase

<p>The members of the British royal family are set to receive a record-breaking pay increase, funded by British taxpayers. </p> <p>From April 2025, the amount the royals will receive from the Sovereign Grant - funded by the UK’s public purse – will jump by a whopping £45 million (A$88 million), to £132 million ($260 million).</p> <p>Not everyone is happy about this enormous pay increase, as CEO of Republic Graham Smith said that while the UK remains in the clutches of the cost of living crisis, it is not the time for such a hefty increase to one of the richest families in the world. </p> <p>“This is public money, all of this money comes from the government, at a time when the government is not able to properly fund schools, hospitals police … It is scandalous,” Smith told <em><a href="https://www.townandcountrymag.com/society/tradition/a63330811/british-royal-family-money-finances-2025/" target="_blank" rel="noopener">Town &amp; Country</a></em>.</p> <p>“Not only should it not be going up at all, it should be going down.”</p> <p>The increase was first announced last year, with Buckingham Palace officials saying at the time that a huge chunk of that extra cash will be put towards the £369 million ($728 million) bill for long-planned, necessary Palace renovations.</p> <p>The exact amount that is being allocated from this year’s Grant for the work has not been made public.</p> <p>The Grant was established in 2012 in order to help the royal family pay for expenses related to their official duties, with the vast majority usually spent on property maintenance and staffing.</p> <p>When the Grant first came into effect, there were many more working royals which required a larger pool of funding. </p> <p>Now that the royal roster has been stripped back, royal author Richard Palmer believes the public is now “getting less for their money”.</p> <p>He told <em>Town &amp; Country</em>, “I do think that the monarchy in general does a good job for the country and is part of the glue that binds us all together but that doesn’t mean that as an institution, as individuals, they should be able to avoid criticism. They are not above scrutiny.”</p> <p><em>Image credits: Shutterstock </em></p>

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Mystery couple pay off dozens of toy laybys ahead of Christmas

<p>An anonymous couple has paid off the layby gifts for almost 100 Melbourne families at Toyworld Pakenham. </p> <p>The mystery secret Santa put the plan into motion almost six months ago, chipping away at layby balances for families at the toy store. </p> <p>The kind act was revealed on Wednesday, with tearful customers thanking the family. </p> <p>“My children are actually going to have a great Christmas, thank you to all these people,” customer and mum-of-two Melissa Roberson told <em>7NEWS </em>through tears.</p> <p>“It’s going to help us significantly.”</p> <p>Toyworld employee Sandra Evans said: “I don’t know much about the family, all I know is that it’s a husband and wife and they’ve got four young children." </p> <p>“It’s been going for a while, so to hide that from everybody that comes in asking ‘can I put this on layby’, thinking 'you’re going to get this paid off soon’.”</p> <p>The couple were not the only ones who are trying to spread some Christmas cheer, last week a mystery Good Samaritan performed a similar act at Toyworld in Helensvale on the Gold Coast. </p> <p>Customer and mum Brooklyn Manu received a call saying a generous gentleman had walked in the store and told the manager he would pay off every layby item in the store - including the  presents she was paying off for her children. </p> <p>“We were very teary-eyed, all of us were,” Toyworld manager Aleka Riggs said.</p> <p>“It’s a feel-good thing you don’t see a lot, it’s beyond kindness — really amazing someone would do that.”</p> <p>All those families have now saved thousands of dollars, and Riggs said: “Just thank you again, I can only imagine there are a lot of families that might be struggling to pay those laybys off."</p> <p><em>Image: 7NEWS</em></p>

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Booking a summer holiday deal? Beware ‘drip pricing’ and other tactics to make you pay more than you planned

<div class="theconversation-article-body"><em><a href="https://theconversation.com/profiles/jeannie-marie-paterson-6367">Jeannie Marie Paterson</a>, <a href="https://theconversation.com/institutions/the-university-of-melbourne-722">The University of Melbourne</a></em></p> <p>Have you ever spotted what looked like a great deal on a website, added it to your “basket” and proceeded to checkout – only to find extra fees added on at the last minute?</p> <p>It’s frustratingly common when making airline, hotel and many other kinds of bookings to see an advertised price get ratcheted up at checkout with additional fees – perhaps “shipping insurance”, “resort fees” or just “taxes”.</p> <p>The practice is known as “<a href="https://www.accc.gov.au/consumers/pricing/price-displays">drip pricing</a>” and it can <a href="https://www.whitehouse.gov/wp-content/uploads/2023/03/WH-Junk-Fees-Guide-for-States.pdf">distort</a> consumer decision-making and affect competition. Nonetheless, there is no specific ban on this conduct in Australia.</p> <p>Some companies have, however, effectively been prosecuted for it under the Australian Consumer Law, which contains some strict rules about misleading consumers through advertising.</p> <p>Many of us have already begun booking flights, hotels and more as we head into the summer holiday season. Here’s what the law says about companies changing prices in the lead-up to checkout, and how you can protect yourself as a consumer.</p> <h2>What’s wrong with drip pricing?</h2> <p>The tactic that underpins drip pricing is to draw a customer in with an attractive “headline” price but then add in other fees as the customer approaches the checkout.</p> <p>It’s reasonable to ask whether there’s anything wrong with this practice: after all, the customer still sees the final price at checkout. Why might that be seen as misleading conduct under Australian Consumer Law?</p> <p>The reasons lie in views about consumer buying behaviour and the nature of the statutory prohibition.</p> <p>Typically, the closer a consumer gets to a sale, the less likely they are to pull out or even fully notice any additional fees.</p> <p>They may then end up paying more than they intended and also have lost the opportunity to deal with other suppliers of the same product at a better price.</p> <p>In the relevant section of Australian Consumer Law, there’s no requirement of an intention to mislead. It’s also not necessarily relevant that the true pricing situation is eventually revealed to the consumer or that it’s in the “fine print”.</p> <p>Thus, in the eyes of the law, it can be enough that consumers were enticed by an attractive headline price.</p> <h2>Price surprises</h2> <p>This legal position is well illustrated by a <a href="https://www8.austlii.edu.au/cgi-bin/viewdoc/au/cases/cth/HCA/2013/54.html">case</a> settled by the High Court in 2013, after the Australian Competition and Consumer Commission (ACCC) took on telecom provider TPG Internet in <a href="https://www.mondaq.com/australia/advertising-marketing-branding/282802/advertising-and-the-acl-fine-print-couldnt-save-tpg-internet-in-the-high-court">2010</a>, alleging misleading conduct.</p> <p>In this case, TPG had been advertising broadband internet services for $29.99 per month.</p> <p>But on reading the fine print, you’d have discovered this deal was only available with a landline service costing an additional $30 per month.</p> <p>The case moved up through Australia’s court system, but ultimately, the High Court majority held that the telco had engaged in misleading conduct.</p> <p>The High Court recognised that the very point of advertising is to draw consumers into “the marketing web”. It is therefore not enough to disclose the true (higher) price only at the point the transaction is concluded.</p> <p>TPG was fined $2 million in this case. Since then, the maximum penalties have increased, now the higher of:</p> <ul> <li>$50 million</li> <li>three times the value obtained from the contravention, or (if the benefit can not be determined)</li> <li>30% of the business’s adjusted turnover during the breach period.</li> </ul> <h2>Dynamic pricing</h2> <p>Other pricing complaints have been in the news recently, including concerns about point-of-sale dynamic pricing.</p> <p>Basically, this means using an algorithm that adjusts ticket prices in response to demand, as consumers wait in a virtual purchasing queue.</p> <p>Recent media reporting has centred on <a href="https://www.abc.net.au/news/2024-10-14/ticketmaster-live-nation-dynamic-pricing-tickets-class-action/104469646">concerns</a> about the use of point-of-sale dynamic pricing in the events ticketing industry.</p> <p>A form of dynamic pricing is used by hotels and airlines. They increase prices seasonally and according to demand. But these “dynamic” prices are clearly visible to consumers as they start looking for a deal. Some bodies even publish helpful tables of likely prices at different times.</p> <p>The kind of dynamic pricing that happens at the very point consumers are waiting to buy is very different and arguably creates an “unfair surprise”.</p> <p>Whether these kinds of practices also fall within the category of misleading conduct remains to be seen.</p> <p>But it is arguable that consumers could reasonably expect the real-time movement of prices to be disclosed upfront.</p> <p>Earlier this year, the government announced <a href="https://theconversation.com/albanese-government-promises-to-ban-dodgy-trading-practices-234142">plans</a> to address both drip pricing and dynamic pricing as part of a broader ban on unfair trading practices.</p> <h2>What can consumers do?</h2> <p>While all this law reform and litigation is playing out, here are some things you can do to avoid pricing shock.</p> <p><strong>1. Slow down.</strong> One of the strategies that online markets often rely on is “<a href="https://www.theguardian.com/australia-news/2024/oct/12/accc-suing-coles-woolworths-pricing-strategies-allegations">scarcity signalling</a>” – those clocks or numbers you see counting down as you move through a website.</p> <p>The very purpose of these is to make a consumer rush – which can mean failing to notice those additional fees that may make the buy not a good deal.</p> <p><strong>2. Take screen shots as you progress.</strong> Remember what it is you thought you were getting. Doing this also provides a basis for lodging a complaint if the headline and actual price don’t match up.</p> <p><strong>3. Check.</strong> Take a close look at the final bill before pressing pay.</p> <p><strong>4. Report.</strong> Tell your local Fair Trading Office or the ACCC if the advertised deal and the final price don’t meet up.</p> <p>A recent action taken by the ACCC against <a href="https://www.theguardian.com/australia-news/2024/sep/23/accc-suing-coles-woolworths-discounts-misleading">Woolworths and Coles</a> alleging “illusory” discounts was launched because of consumer tip-offs.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/244825/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/jeannie-marie-paterson-6367">Jeannie Marie Paterson</a>, Professor of Law, <a href="https://theconversation.com/institutions/the-university-of-melbourne-722">The University of Melbourne</a></em></p> <p><em>Image credits: Shutterstock </em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/booking-a-summer-holiday-deal-beware-drip-pricing-and-other-tactics-to-make-you-pay-more-than-you-planned-244825">original article</a>.</em></p> </div>

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"Unimaginable curse": Karl Stefanovic pays tribute to fallen father

<p>Karl Stefanovic has paid tribute to Lachlan Webb, a young Queensland dad who sadly passed away from a rare genetic brain disorder. </p> <p>Webb first started showing symptoms of Fatal Familial Insomnia (FFI) early last year, a rare degenerative brain disorder where the inability to fall asleep is just one of the many symptoms of the condition which many describe to be a living nightmare. </p> <p>From there the symptoms progress to the inability to walk, loss of sight and speech and eventual total shutdown of the body's ability to keep itself alive among others. </p> <p>The Queensland father had already lost his grandmother, aunties, uncles and his mum Narelle to the disease, with his mum passing away just six months after she was diagnosed. </p> <p>The condition is so rare that only 50 families worldwide are known to carry the gene. </p> <p>Karl Stefanovic first met Webb and his sister Hayley back in 2016, after they both learned that they carried the fatal gene. Despite the diagnosis the siblings were determined to ensure the "curse" ended with them, travelling to the US to participate in a clinical study.</p> <p>The siblings also both underwent IVF with their respective partners to ensure that their children won't carry the gene. </p> <p>"Lachlan was a remarkable man battling an unimaginable curse," Karl said on the <em>Today</em> show. </p> <p>"Everyone at Today is thinking of the Webb family, Hayley, Lachlan's beautiful wife Claire and his little boy Morrison."</p> <p>"Hayley also has that gene, their bravery and resilience was incredible to witness firsthand and it's such an important message - everyday is a gift and our thoughts, our prayers and our love are with you all this morning."</p> <p><em>Images: Nine</em></p>

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Grieving father pays tribute to young son killed in school crash

<p>The heart-broken father of the young boy who was killed when a car crashed through his school gate has spoken out about his profound loss. </p> <p>Jack Davey was sitting with friends when a car slammed through a fence and into a group of Year 5 students at Auburn South Primary School on Tuesday afternoon.</p> <p>He was critically injured and died on the way to hospital, while four other children were also injured. </p> <p>As tributes for the young boy have started to emerge in the days following the accident, Jack’s father has also now publicly spoken for the first time following his son’s death.</p> <p>In a moving tribute, Mike Davey said he couldn’t imagine spending the rest of his life without his “beautiful” boy.</p> <p>“Our beautiful son. A shooting star who blessed us for 11 years with love, friendship and kindness,” he said. “You were my inspiration and motivation. I cannot comprehend the life ahead without you."</p> <p>“My mate, my champ, my Jackie-boi. Godspeed, until we meet again ... I love you.”</p> <p>His mother, dad and siblings visited a growing memorial for the student outside the school on Wednesday afternoon to read all the messages left in his honour.</p> <p>His father wore his son’s backpack and his two sisters left teddy bears.</p> <p>School mum and friend of the family Lucy Pristel along with some of the other school mums, decided to launch a <a href="https://www.gofundme.com/f/support-the-davey" target="_blank" rel="nofollow noopener" data-i13n="cpos:5;pos:1" data-ylk="slk:GoFundMe;cpos:5;pos:1;elm:context_link;itc:0;sec:content-canvas" data-rapid_p="15" data-v9y="1">GoFundMe</a> to help "ease the burden" of funeral costs, adding, "We just wanted to make life as easy as possible." </p> <p>In a matter of hours, the fundraiser has exceeded its goal, and at the time of writing over $160,000 has been <a href="https://oversixty.com.au/health/caring/boy-s-tragic-death-in-school-crash-sparks-incredible-community-response" target="_blank" rel="noopener">donated</a> by the community.</p> <p><em>Image credits: GoFundMe</em></p>

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"Beyond devastated": One Direction pay tribute to Liam Payne

<p>One Direction band members Louis Tomlinson and Zayn Malik have shared emotional tributes to Liam Payne, who died at the age of 31 after falling from a hotel balcony on Thursday. </p> <p>Payne's <a href="https://oversixty.com.au/health/caring/one-direction-star-passes-away-aged-31" target="_blank" rel="noopener">death</a> was confirmed by Argentinian media outlet <em>La Nacion</em>, who reported that Payne fell from around 13 or 14 metres while on holiday in Buenos Aires and suffered "very serious injuries incompatible with life", while Alberto Crescenti, head of the state emergency medical system, confirmed "there was no possibility of resuscitation.”</p> <p>His sudden death has sent shockwaves through the music industry, with fellow artists and millions of fans expressing their sadness online. </p> <p>Louis Tomlinson, one of the members of One Direction, shared a lengthy post paying tribute to his friend and bandmate, recalling some of the moments they shared. </p> <p>"I am beyond devastated to be writing this but yesterday I lost a brother," he wrote alongside a photo of the pair on stage. "Liam was somebody I looked up to everyday, such a positive, funny, and kind soul. "</p> <p>"I first met Liam when he was 16 and I was 18, I was instantly amazed by his voice but more importantly as time went on I got a chance to see the kind brother I’d longed all my life for."</p> <p>"Liam was an incredible song writer with a great sense of melody, we often spoke of getting back in the studio together to try and recreate the writing chemistry we had built up in the band. And for the record, Liam was in my opinion the most vital part of One Direction. His experience from a young age, his perfect pitch, his stage presence, his gift for writing. The list goes on. Thank you for shaping us Liam."</p> <p>Tomlinson then shared a "message to you Liam if you’re listening", writing, "I feel beyond lucky to have had you in my life but I’m really struggling with the idea of saying goodbye. I’m so grateful that we got even closer since the band, speaking on the phone for hours , reminiscing about all the thousands of amazing memories we had together is a luxury I thought I’d have with you for life. I would have loved to share the stage with you again but it wasn’t to be. "</p> <p>He went on to share a message to Payne's seven-year-old son Bear, adding, "I want you to know that if Bear ever needs me I will be the Uncle he needs in his life and tell him stories of how amazing his dad was."</p> <p>"I wish I got chance to say goodbye and tell you one more time how much I loved you. Payno, my boy, one of my best friends, my brother, I love you mate. Sleep well X."</p> <p>Zayn Malik, another member of One Direction, also shared his own tribute, writing how he has found himself talking out loud to Payne “hoping you can hear me”.</p> <p>“I can’t help but think selfishly that there were so many more conversations for us to have in our lives,” he continued.</p> <p>“I never got to thank you for supporting me through some of the most difficult times in my life. When I was missing home as a 17 yr old kid you would always be there with a positive outlook and reassuring smile and let you know. that you were my friend and I was loved.”</p> <p>“I lost a brother when you left us and can’t explain to you what I’d give just to give you a hug one last time and say goodbye to you properly and tell you that I loved and respected you dearly.” </p> <p>“There is no words that justify or explain how I feel right now other than beyond devastated. I hope that wherever you are right now you are good and are at peace and you know how loved you are. Love you bro,” he concluded the post.</p> <p>Harry Styles also shared a tribute after Liam's sudden death, writing, "I am truly devastated by Liam's passing."</p> <p>"His greatest joy was making other people happy, and it was an honour to be alongside him as he did it," he continued.</p> <p>"Liam lived wide open, with his heart on his sleeve, he had an energy for life that was infectious. He was warm, supportive, and incredibly loving. The years we spent together will forever remain among the most cherished years of my life. I will miss him always, my lovely friend."</p> <p>He concluded his message, which was shared alongside the "🖤" emoji and a photo of Payne looking out onto the stage, with: "My heart breaks for Karen, Geoff, Nicola and Ruth, his son Bear, and all those around the world who knew and loved him, as I did."</p> <p>The One Direction Instagram account also shared a statement from all four of the members, that said, “We’re completely devastated by the news of Liam’s passing. In time, and when everyone is able to, there will be more to say."</p> <p>“But for now, we will take some time to grieve and process the loss of our brother, who we loved dearly.</p> <p>“The memories we shared with him will be treasured forever. For now, our thoughts are with his family, his friends, and the fans who loved him alongside us. We will miss him terribly. We love you Liam.”</p> <p>The statement was signed from Louis, Zayn, Harry, as well as Niall Horan.</p> <p><em>Image credits: Instagram</em></p>

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"One of the best": Home and Away stars pay tribute to colleague

<p>Former and current stars of <em>Home and Away</em> have paid tribute to their colleague, who has passed away after a battle with cancer. </p> <p>Bruce Murray, who worked as a key grip behind the scenes of the show, has died just one year after going public with his diagnosis of oesophageal cancer. </p> <p>The news of his passing has rocked the show, with cast mates taking to social media to share their stories of their time with Bruce. </p> <p>"Love you Brucey, you beautiful thing," Emily Weir, who plays Mackenzie Booth said on Instagram.</p> <p>What a man, never a dull moment on the set or on the dance floor," Sarah Roberts, who played Willow Harris on the show before leaving in 2021, wrote.</p> <p>"One of the reasons I loved going to work... couldn't stop giggling at his jokes and his dance moves. I'll miss you Brucey!"</p> <p>"One of the best gone too soon," <em>Home and Away</em>'s head of makeup and hair, Laura Vazquez posted on Instagram. "Will miss you, mate. Can't believe I won't be seeing you again. RIP Brucey, you absolute legend."</p> <p>Murray's diagnosis with stage four oesophageal cancer was made public in October 2023, when his loved ones launched a GoFundMe page to help raise money for his family as he underwent treatment.</p> <p>"Recently our beloved, good friend, Bruce Murray was diagnosed with Stage 4 Oesophageal Cancer which has unfortunately gone into his blood stream and formed multiple cancers on his bones – ribs, spine, collar bone, sacrum, and hips," the GoFundMe page's message read.</p> <p>Many<em> Home and Away</em> alumni contributed to the GoFundMe, including Ada Nicodemou, Matt Little, Georgie Parker, Jessica Tovey, Stephanie Panozzo, Pia Miller, Ethan Browne, Axle Whitehead, and Philippa Northeast as well as numerous other anonymous donations and donations from producers and other Home and Away staffers, with the page raising $51k for Bruce's treatment.</p> <p>Bruce is survived by his wife of 19 years, Shelley Murray – who is a costume designer and head of the <em>Home and Away</em> wardrobe department – and their two children.</p> <p><em>Image credits: Instagram</em></p>

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Harry Potter stars pay tribute to Dame Maggie Smith

<p>The stars of the <em>Harry Potter</em> franchise have paid tribute to Dame Maggie Smith, after the Oscar-winning actress passed away on Friday at the age of 89. </p> <p>Smith, who played the role of Professor McGonagall throughout the eight movies, was honoured by dozens of her co-stars, including Harry Potter himself: Daniel Radcliffe. </p> <p>Radcliffe shared a statement to Entertainment Weekly, writing, "She was a fierce intellect, a gloriously sharp tongue, could intimidate and charm in the same instant and was, as everyone will tell you, extremely funny."</p> <p>"I will always consider myself amazingly lucky to have been able to work with her, and to spend time around her on set. The word legend is overused but if it applies to anyone in our industry then it applies to her. Thank you Maggie."</p> <p>Emma Watson also shared a tribute on Instagram alongside the two actresses working together, reflecting on Smith's impact on set. </p> <p>She said, "When I was younger I had no idea of Maggie's legend — the woman I was fortunate to share space with. It is only as I've become an adult that I've come to appreciate that I shared the screen with a true definition of greatness."</p> <p>"She was real, honest, funny and self-honouring. Maggie, there were a lot of male professors and by God you held your own. Thank you for all of your kindness. I'll miss you."</p> <p>Rupert Grint also shared a photo of the pair together, referencing a particular fan favourite scene from the fourth <em>Harry Potter</em> film, writing, "Heartbroken to hear about Maggie. She was so special, always hilarious and always kind. I feel incredibly lucky to have shared a set with her and particularly lucky to have shared a dance. I'll miss you, Maggie. Sending all my love to her family."</p> <p>Gary Oldman, who played Sirius Black in the franchise, shared a statement with Entertainment Weekly on Maggie's passing, praising her acting talents, saying,  "Maggie Smith, one of the true Greats along with [Laurence] Olivier and [John] Gielgud… those who saw her dazzling talent on the stage say they can never forget her. Her magnificent film performances remain for all to see and enjoy. Such an artist comes along about every other generation. If one is lucky."</p> <p>The news of Maggie Smith's passing was confirmed by her sons Chris Larkin and Toby Stephens who said in a statement, “She passed away peacefully in hospital early this morning, Friday 27 September."</p> <p>“An intensely private person, she was with friends and family at the end. She leaves two sons and five loving grandchildren who are devastated by the loss of their extraordinary mother and grandmother.”</p> <p><em>Image credits: Warner Brothers/Paul Marriott/Shutterstock Editorial </em></p>

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How cutting edge AI technology is helping doctors reduce waitlists

<div> <p>Artificial intelligence is now being used by Australian specialist doctors to reduce patient wait times and experts say it could be a game changer for the health sector, where some patients are waiting months or even years for an appointment.</p> </div> <div> <p>Leading Australian tech company <a title="https://www.medowhealth.ai/" href="https://www.medowhealth.ai/" data-outlook-id="ad0ccae0-1f97-484e-ba83-d8d566a7608a">Medow Health</a> has developed an AI “co-pilot” technology which automates medical reports for specialist doctors while operating in the background during patient consultations, saving clinicians hours  which allows them to see more patients each day. </p> </div> <div> <p>“This technology transforms the way medical reports are formulated and processed, helping specialists reduce their paperwork and freeing up valuable time and resources which can be better spent on patient care,” said Joel Freiberg who co-founded Medow Health with his brother after his own experience with a chronic illness coupled with watching their father who is a respiratory specialist dictate reports until 10pm from the dinner table, prompting them to come up with a more efficient way for clinicians to work.</p> </div> <div> <p>“The idea was to improve what really is an archaic reporting system, which saw specialists taking notes with their back to the patient during consultations or having to speak into a dictaphone to be transcribed later, instead of solely focusing on the patient in front of them,” Mr Freiberg said.</p> </div> <div> <p>The uptake from specialists utilising the new technology has been swift, with doctors reporting the technology is giving them back two to three hours a day, reducing burnout and allowing them to see multiple more patients in that time if they choose.</p> </div> <div> <p>“Instead of your doctor staring into the computer typing notes, they can really concentrate on your needs and wellbeing while the technology does the note taking in the background and creates an almost instant report that the doctor just has to review rather than formulate from scratch,” Mr Freiberg said.</p> </div> <div> <p>Data from the Australian Medical Association on “hidden waitlists” for a specialist outpatient appointment shows some people are languishing for years for an initial consultation - up to 800 days for an initial appointment for an Ear, Nose and Throat Surgeon, up to 898 days for an urgent appointment with a  neurosurgeon, while waitlists for a gastroenterologist or ophthalmologist can be as long as five years and up to 36 months to see a paediatrician.</p> </div> <div> <p>Mr Freiberg said the new cutting edge technology could supercharge a reduction in waitlists and speed up the appointment process.</p> </div> <div> <p>“We’re not trying to replace doctors, we’re trying to help them. Manually producing medical reports is a time-consuming and complex process that requires extensive paperwork and hours of labour-intensive work,” he said.</p> </div> <div> <p>“By using cutting edge AI specific to each medical specialty to examine patient interactions, formulate reports, and provide valuable insights we can enable doctors to do what they do best - focus on patient care,” Mr Freiberg said.</p> </div> <div> <p>Chris O’Brien Life House Chief Executive and medical oncologist Professor Michael Boyer who is on the Medow Health Clinical Advisory Council agreed the technology will improve patient care and help reduce waiting lists.</p> </div> <div> <p>"Any piece of technology that allows doctors to focus on the patient, helps deliver better care,” Prof Boyer said.</p> </div> <div> <p>"This technology helps the health professional to really turn their attention to the patient and what matters, instead of worrying about what notes they need and what letters they need to write. It allows them to focus on what is important.</p> </div> <div> <p>"There's no doubt this technology saves time and while it might only allow a single doctor to see an extra one of two patients a day, if you multiply that across the health system then it makes a big difference,” Prof Boyer said.</p> </div> <div> <p>Engagement with Medow Health is taking off in Australia, with the company reporting growth of more than 50 percent month on month across 15 different specialties including Cardiology, Gastroenterology, ENT, Geriatric, Orthopaedic Surgery, Paediatric, Neurology, General Surgery and Breast Surgeons, with some of Australia’s leading specialist doctors among the investors and Medtech Entrepreneurs to invest in its recent Seed round.</p> </div> <div> <p><strong>About Medow Health AI</strong></p> </div> <div> <p><em>Medow Health AI is a pioneering Australian based healthcare technology company dedicated to revolutionising the medical industry through the power of artificial intelligence to streamline processes, improve patient care, and enhance overall efficiency in healthcare settings.</em></p> </div> <div> <p><em> The company was founded by Joel Freiberg and soon after his brother Josh and former CTO and colleague Andrew joined as co-founders using their combined 30 years experience in technology and software to help build the business into the leading Specialist AI platform it is today.</em></p> </div> <div> <p><em>Joel lives with Crohn’s disease and has experienced long waits to see a specialist. The pair recognised there was a need for change growing up as they watched their father, a respiratory physician spend endless hours doing admin after work. </em></p> </div> <div> <p><em>The company has just completed a $1M funding round in the first half of 2024, grown the team to 10 full time employees and signed a partnership with Magentus the owner of leading specialist electronic medical record systems Genie &amp; Gentu (who Medow Health integrates with).</em></p> <p><em>Image credits: Shutterstock</em></p> </div>

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How to revive your curls without paying salon prices

<p>Maintaining curly hair takes a lot of time and effort and sometimes no matter what you do, the frizz just cannot be tamed. </p> <p>While getting your hair done at the salon can be a treat, having to pay salon prices to get softness, shine and definition for your curls is just not sustainable in the long run. </p> <p>Enter <a href="https://www.johnfrieda.com/en-au/home/" target="_blank" rel="noopener">John Frieda</a>'s newest Frizz Ease Miraculous Recovery range, which is now infused with repairing ceramides designed to transform frizzy and damaged hair. </p> <p>The Miraculous Recovery Repairing shampoo and conditioner are two of my personal faves, as I could feel the difference in how soft my hair felt after the first use.</p> <p>Not only are the products safe for colour-treated hair, they also made my curls more manageable and easy to style, with the effects lasting for two days, which is amazing considering how quickly my curls can go limp. </p> <p>I also loved how subtle the scent was, and found the most effective way of applying the conditioner was to comb it through my hair with a detangling brush in the shower, as it helps distribute the product evenly. </p> <p>While different curls all need slightly different care, I found the shampoo provided the perfect balance of cleaning build-up on my hair without leaving it dry or flaky. </p> <p>The star of the range was definitely the All-in-1 extra strength serum, which provided extra protection for my colour-treated and chemically treated hair. I love that you can apply this product through wet or dry hair, and it was the perfect way to revive my curls. </p> <p>The Finishing Creme was a bit too thick for my fine, curly hair, but for those with tighter curls or  those looking for some extra moisture during more humid days, a light layer of the product would surely tame any flyaways or frizz. </p> <p>With most of their products retailing for around $20 it is an affordable solution to bringing life back into colour-treated and damaged curls. The product can be found in all major supermarkets and pharmacies across <a href="https://www.chemistwarehouse.com.au/shop-online/5571/john-frieda-haircare" target="_blank" rel="noopener">AU</a> and <a href="https://www.chemistwarehouse.co.nz/shop-online/5571/john-frieda-haircare" target="_blank" rel="noopener">NZ</a>. </p> <p><em>Images: Supplied</em></p> <p> </p>

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