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Police investigating after pet cavoodle held for ransom

A Sydney family are in shock after being forced to pay a ransom for the return of their beloved cavoodle, Benji, after he was snatched from the street and held for cash in an appalling case of dognapping. Benji, a 10-year-old cavoodle, escaped from his home on Flinders Crescent in Hinchinbrook around 45 minutes west of hte CBD when a tradesman accidentally left a gate open. His desperate owner, Paulina Tran, searched tirelessly, knocking on doors in her neighbourhood and posting urgent appeals on social media. “Our whole family is quite distraught,” Tran <a href="https://7news.com.au/news/missing-cavoodle-snatched-by-stranger-in-sydneys-southwest-reunited-with-owner-after-50-ransom-c-18144581" target="_blank" rel="noopener">told 7NEWS</a>. “My kids have been crying non-stop because we’ve had this dog for 10 years.” A breakthrough came when a neighbour provided CCTV footage showing a man in a dark blue T-shirt and light blue shorts taking Benji off the street several hundred metres from Tran’s home. “He was very distraught. You can hear him on the footage crying,” Tran said of Benji. Another neighbour, who was working from home, witnessed the incident and recalled the man whistling to Benji – a suspicious action since owners typically call their dogs by name. As the community rallied, more people came forward with information, eventually helping identify the man caught on CCTV. Determined to bring Benji home, Tran and her husband confronted the man at his residence, only to be met with a ransom demand. “We approached him and he refused to give us our dog back, saying that we needed to give him money,” Tran recounted. The situation then escalated when the man became aggressive and issued a disturbing threat: “I will skin your dog alive” if they refused to pay. Fearful for Benji’s safety, Tran and her husband reluctantly agreed to hand over a small sum. The man took the money before retrieving Benji, who was returned with a rope tightly secured around his neck. Despite their ordeal, Tran and her husband chose not to take further action after seeing children at the man’s home. “It doesn’t take two bad people to make things right. Just because someone’s bad doesn’t mean you have to be bad to them,” Tran said. In response to inquiries by 7NEWS, NSW Police have confirmed they will be investigating the incident. Images: Facebook / 7NEWS

Family & Pets

New details emerge after Gold Coast Hilton Hotel catches fire

New details have emerged after a massive fire erupted at the Hilton Surfers Paradise Hotel on the Gold Coast overnight, prompting the evacuation of hundreds of guests and staff. The blaze originated on the roof of the hotel's western tower at around 2am, with debris falling onto the second-floor restaurant area, notably affecting establishments like Steampunk Surfers Paradise. Emergency services responded promptly, with multiple fire crews arriving to combat the flames. The Queensland Fire Department reported that the fire on the pool deck was extinguished by around 2:20am, and the roof fire was under control by 2:40am. Guests were then permitted to return to their rooms at around 3am. Surfers Paradise resident Joevy Lyn captured dramatic footage of debris tumbling 120m from the roof to the streets below. Legendary Australian jockey Shane Dye, who was staying on the 34th floor of a neighbouring tower, witnessed the fire firsthand and told the Courier Mail: "Everything was on fire and in flames, I couldn't believe it. It was right outside my window." Dye evacuated his building amid initial confusion, saying that hotel staff were initially unaware of the severity of the situation. Another guest, Leah Nicholson, who was staying at the Hilton with her wife and three-year-old daughter, reported not hearing any alarms but, upon contacting the front desk, was told of the fire. The family then descended 14 flights of stairs to evacuate, only hearing evacuation alarms upon reaching the ground level. Queensland police assisted in the evacuation, and while the cause of the fire remains under investigation, a woman staying at an apartment across the road reportedly said she believed the Hilton sign had exploded. “The H on top of the Hilton building just started to catch on fire and then it all started to explode,” the woman told 7NEWS. “Parts of it started to fall which caught … other parts of the building on fire. It was quite intense.” Images: 7NEWS

Travel Trouble

Best hotels in Australia revealed

The <a href="https://www.forbestravelguide.com/award-winners" target="_blank" rel="noopener">2025 Forbes Travel Guide</a> has announced the winners of the Star Awards, with nine hotels and experiences in Australia being named in the list. Every property in the running for the awards is visited by highly trained inspectors who provide an evaluation based on up to 900 objective criteria. According to Forbes, the Star Rating system "emphasises service because your experience at a hotel, restaurant or spa goes beyond looks". Over 2000 hotels, experiences, restaurants and cruises were named on the global list, with nine Aussie winners featuring in the prestigious list. The only property in the country to receive a 5-star accommodation rating in the 2025 Forbes Travel Guide was Crown Towers in Perth. Touted as "the pinnacle of Perth luxury", Forbes described the property as "Perth's most extravagant stay. Exuding understated glamour." In the spa category the Crown Spa Perth, which is tucked away in Crown Towers Perth, was awarded 4-stars for its "unbridled opulence". The Darling Sydney has once again received recognition in the Forbes Travel Guide for the ninth consecutive year, while The Darling's "world class" spa was also featured. Check out the list below. 9. The Langham - Sydney 8. Park Hyatt - Sydney 7. Park Hyatt - Melbourne 6. Capella - Sydney 5. Como The Treasury - Perth 4. The Darling Spa - Sydney 3. The Darling - Sydney 2. Crown Spa - Perth 1. Crown Towers - Perth Image credits: Crown Hotels <p style="box-sizing: border-box; margin: 0px 0px 16px; padding: 0px; border: 0px; font-stretch: inherit; font-size: 18px; line-height: 24px; font-family: 'Proxima Nova', system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Fira Sans', 'Droid Sans', 'Helvetica Neue'; font-size-adjust: inherit; font-kerning: inherit; font-variant-alternates: inherit; font-variant-ligatures: inherit; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-position: inherit; font-feature-settings: inherit; font-optical-sizing: inherit; font-variation-settings: inherit; vertical-align: baseline; color: #333333;">

Domestic Travel

Shoppers divided over Bunnings pet policy

It is not unusual to see people shopping with their dogs at Bunnings, especially since the retail giant started welcoming dogs into their stores over eight years ago. However, not all shoppers agree with the policy with Triple M Breakfast host Greg ‘Marto’ Martin reigniting the debate, after spotting 12 dogs in his local Bunnings store. “I love dogs, but there’s a disturbing trend,” Marto, a fellow dog owner, said. He added that he doesn't take his kelpie to the shops with him as it's "not necessary". Dogs are allowed in the hardware store if if they’re friendly, on a lead, under control and comply with the conditions of entry. Pet owners also need to clean up after their dogs in the "rare occasion" an accident occurs. While Marto initially thought the dog policy was a "great thing", as the situation evolved over the years, he now argues that "dogs don't want or need to go," adding "we've got to stop all this." "They don't like stopping, dogs like walking," he said. His co-host Margaux Parker argued that "dogs need love too", but one caller sided with Marto saying he once witnessed a dog "walk down the end of an aisle, cock its leg on the water bottles and start p***inng on it." "The lady didn't even end up clean it up," the caller added. "She just went on her way and left a little pile of p**s on the floor." One social media user said: “Ridiculous to take your dog to the hardware store. Leave them at home.” “People that take dogs everywhere, cause dogs to have anxiety. Leave them in the yard protecting your house, like they’re meant to,” another added. Others defended those who bring their dogs in-store, with one writing: “Dogs everywhere! I’m for it. They make me happy. Pure joy." “My dog loves a trip to Bunnings, gets all the pats," another added. A Bunnings spokesperson said: “We’ve been welcoming pets into our stores for many years and love the feedback from customers about how much they enjoy having their four-legged companions with them while they shop with us." “Like many other retailers that offer pet products, we take a commonsense approach when welcoming dogs into our stores. The feedback we receive shows that the vast majority of pet owners are respectful of other customers and our team when they’re in our stores. “We know this topic comes up from time to time, however what remains consistent is the support we see from customers for allowing pets in our stores and our commitment to maintain this.” Images: Facebook

Family & Pets

From securing pets to building ‘insect hotels’ – here are 7 ways to attract birds to your garden

<div class="theconversation-article-body"> <a href="https://theconversation.com/profiles/rochelle-steven-22148">Rochelle Steven</a>, <a href="https://theconversation.com/institutions/murdoch-university-746">Murdoch University</a> and <a href="https://theconversation.com/profiles/david-newsome-117672">David Newsome</a>, <a href="https://theconversation.com/institutions/murdoch-university-746">Murdoch University</a> Home gardens can provide vital habitat for Australian birds. But there’s more to it than just planting certain types of shrubs and flowering trees. After decades of encouragement to include native plants in home gardens, urban environments have come to <a href="https://www.sciencedirect.com/science/article/pii/S2351989423003700">favour certain species</a> and <a href="https://doi.org/10.1111/j.1442-9993.2006.01584.x">neglect others</a> including some of our most loved birds, such as fairy-wrens. Birds that thrive on nectar such as honeyeaters, and bossy birds with bold personalities such as noisy miners, some parrots and magpies, tend to dominate the scene. But it doesn’t have to be this way. We wanted to explore how urban gardens can best support a wider range of Australian birds. <a href="https://link.springer.com/article/10.1007/s10531-025-03011-2">Our new review</a> of research on this topic revealed seven key considerations. These fall into two themes: reducing threats and improving habitat. We found there’s no point doing just the good things (such as plantings) if we don’t stop doing the bad things (such as killing insects, poisoning owls and letting cats hunt). It’s like trying to fill a bucket with a hole in it. So let’s acknowledge the complexity of nature and take a broader approach to attracting birds to our gardens, by ticking off the items on this shopping list. <h2>1. Secure pets</h2> Domestic cats kill <a href="https://www.publish.csiro.au/wr/pdf/WR19174">millions of Australian birds every year</a>. So no matter how innocent your cat looks, it remains a highly evolved predator. The only guaranteed way to protect birds and other wildlife from cats is to keep them contained inside or in purpose-built enclosures, 24 hours a day. You can find out about building your own cat enclosure from <a href="https://agriculture.vic.gov.au/livestock-and-animals/animal-welfare-victoria/cats/enclosures-and-fencing/building-a-cat-enclosure-attached-to-an-existing-structure">government</a> and <a href="https://catiospaces.com/catios-cat-enclosures/cat-behavior-enrichment/build-diy-catio-plan-for-your-cat/">retail</a> experts online. Dogs can also stop birds taking up residence in your garden. The mere <a href="https://doi.org/10.1016/j.landurbplan.2013.10.005">presence of a dog can deter some birds</a>. Keeping dogs contained at night can reduce the level of disturbance to nocturnal birds. But if you really want to attract birds to your garden, you may choose to keep your dog inside more. <h2>2. Avoid using insecticides and outside lights</h2> Many flying and ground-dwelling insects are <a href="https://doi.org/10.1073/pnas.2002549117">in decline</a>. This is bad news for many birds including fairy-wrens, willie wagtails, fantails and robins who rely almost entirely on insects for food. But we can avoid using insecticides or any other form of lethal control such as bug zappers in our own gardens. Ideally, accept insects as a natural part of your garden. Don’t try to deter them, unless they pose a risk to public safety, such as swarming European honeybees or hordes of European wasps. You can also consider favouring native plants that naturally are resisitant to unwanted insect attack. Excess artificial light is also taking a toll on insects. Consider whether you really need to leave that outdoor light on all night. Review your existing outdoor lighting using the <a href="https://darksky.org/resources/guides-and-how-tos/lighting-principles/">five principles for responsible outdoor lighting</a>, ensuring all artificial light is useful, targeted, low-level, controlled and warm-coloured. <h2>3. Stop poisoning raptors</h2> The use of rat poison, especially those labelled as “fast action”, is <a href="https://theconversation.com/rat-poison-is-killing-our-beloved-native-owls-and-tawny-frogmouths-and-thats-the-tip-of-the-iceberg-212184">killing native owls</a> and other <a href="https://doi.org/10.1016/j.scitotenv.2021.147673">birds of prey</a> at an alarming rate due to <a href="https://doi.org/10.1016/j.scitotenv.2018.06.207">secondary poisoning</a>. In other words, raptors are dying after eating rats and mice that have taken the bait. Many countries have regulated the sale and use of these products for this reason, but Australia is lagging behind. So if you “give a hoot” about our owls, <a href="https://kb.rspca.org.au/knowledge-base/what-is-the-most-humane-way-to-kill-pest-rats-and-mice/">switch to snap traps</a>. There are also various other effective, humane and efficient <a href="https://theconversation.com/how-to-control-invasive-rats-and-mice-at-home-without-harming-native-wildlife-180792">options</a> available, including removing unwanted fruit from the ground, keeping sheds tidy, and securing compost bins to keep rodents under control. <h2>4. Prevent window strikes</h2> Birds can fly into windows when they’re unable to differentiate between the glass and the surrounding environment. Strikes may be lethal upon impact or result in injury. A stunned bird is also more vulnerable to predators. In Australia, bird lovers can <a href="https://birdlife.org.au/preventing-bird-strike/#:%7E:text=Why%20do%20birds%20collide%20with,help%20solve%20this%20problem%20too.">reduce the risk</a> by using <a href="https://store.birdlife.org.au/product/anti-collision-bird-stickers/">decals</a> which are decorative stickers intended <a href="https://www.sureguard.com.au/page/birds-eye-view-window-strike-deflector">for windows</a>. Screens, hanging plants or mobiles can also be placed in front of windows to help the birds avoid collisions. <h2>5. Create an inclusive garden</h2> The diversity in Australian birds extends to their diets. Beyond honeyeaters, the nation is home to huge numbers of insectivores, carnivores, seed-eaters and fruit peckers. Australian gardens typically have plenty of bottlebrush and grevilleas, which <a href="https://doi.org/10.1016/j.biocon.2004.06.004">stacks the deck in the bold honeyeaters’ favour</a>. So when buying new garden plants, try catering for a wider variety of bird species. Choose dense shrubs with small white, yellow or blue flowers to attract insects. These bushy plants also make excellent habitat for small birds. Retaining trees ensures our larger birds have nesting sites too. If you get the garden design right, with a variety of plants to suit all tastes, there is <a href="https://birdlife.org.au/a-guide-to-feeding-wild-birds-in-australia/?srsltid=AfmBOooHbf9Du1CarsSg044tVUVFxfBdopOwrOmELrQWcCSdwfKv432v">no need to feed the birds</a>. <h2>6. Encourage insects</h2> <a href="https://www.abc.net.au/news/2024-11-09/blue-banded-bee-australian-insect-of-the-year-inaugral-vote/104572938">Native bees</a> and flies play a crucial role in ecosystems, both as pollinators and food for birds. You can provide insects with nesting habitat in the form of insect “hotels”, food (namely flowers and other insects) and safety from pesticides. These <a href="https://doi.org/10.1016/j.biocon.2015.05.003">small gestures can make a huge difference</a>. <h2>7. Water the birds too</h2> With the <a href="https://climatekids.nasa.gov/heat-islands/">urban heat island</a> effect and growing frequency of extreme heat waves, birds are in need of reliable sources of fresh water. Offer this <a href="https://link.springer.com/article/10.1007/s11252-024-01530-4">crucial resource</a> in a water feature such as a bird bath or pond. <h2>Whole neighbourhoods for birds</h2> Your garden has never been more important for birds. Doing your bit in your own backyard can make a visible difference – you will see the birds for yourself. But true conservation gains can only be made when people work together at a larger scale. Why not start a conversation with your neighbour about attracting birds to your garden? Creating one garden for birds is great, but when we start talking about whole neighbourhoods for birds, that’s magic!<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/247561/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/rochelle-steven-22148">Rochelle Steven</a>, Lecturer in Environmental Management, <a href="https://theconversation.com/institutions/murdoch-university-746">Murdoch University</a> and <a href="https://theconversation.com/profiles/david-newsome-117672">David Newsome</a>, Assoc. Professor of Environmental Science, <a href="https://theconversation.com/institutions/murdoch-university-746">Murdoch University</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/from-securing-pets-to-building-insect-hotels-here-are-7-ways-to-attract-birds-to-your-garden-247561">original article</a>. </div>

Home & Garden

From the bed sheets to the TV remote, a microbiologist reveals the shocking truth about dirt and germs in hotel rooms

<div class="theconversation-article-body"> <a href="https://theconversation.com/profiles/primrose-freestone-315921">Primrose Freestone</a>, <a href="https://theconversation.com/institutions/university-of-leicester-1053">University of Leicester</a> For most of us, staying in a hotel room is either something of a necessity – think business travel – or something to look forward to as part of a holiday or wider excursion. But what if I told you there’s a large chance your hotel room, despite how it might appear to the naked eye, <a href="https://www.eurekalert.org/news-releases/922575">isn’t that clean</a>. And even if it’s an expensive room, that doesn’t necessarily mean it’s any less dirty. Indeed, whoever has stayed in your room prior to you will have deposited bacteria, fungi and viruses all over the furniture, carpets, curtains and surfaces. What remains of these germ deposits depends on how efficiently your <a href="http://www.europeancleaningjournal.com/magazine/articles/european-reports/bacteria-that-breed-in-hotel-rooms">room is cleaned</a> by <a href="https://www.today.com/money/hotel-maids-how-much-how-little-do-they-really-clean-1D80287464">hotel staff</a>. And let’s face it, what is considered clean by a hotel might be different to <a href="https://www.huffingtonpost.co.uk/entry/dirty-spots-in-hotel-rooms_n_5ae09906e4b061c0bfa4356d">what you consider clean</a>. Typically, assessment of hotel room cleanliness is based on <a href="https://www.jstor.org/stable/26330308">sight and smell observations</a> –- not on the invisible microbiology of the space, which is where the infection risks reside. So let’s take a deep dive into the world of germs, bugs and viruses to find out what might be lurking where. <h2>It starts at the lift</h2> Before you even enter your room, think of the hotel lift buttons as germ hotspots. They are being pressed all the time by many different people, which can transfer microorganisms onto the button surface, as well back onto the presser’s fingers. Communal door handles can be similar in terms of germ presence unless sanitised regularly. <a href="https://pubmed.ncbi.nlm.nih.gov/25005587/">Wash your hands</a> or use a hand sanitiser after using a handle before you next touch your face or eat or drink. The most common <a href="https://www.rd.com/list/ways-your-hotel-room-could-be-making-you-sick/">infections people pick up</a> from hotel rooms are tummy bugs – diarrhoea and vomiting – along with <a href="https://www.everydayhealth.com/cold-and-flu/surprising-ways-hotels-can-make-you-sick.aspx">respiratory viruses</a>, such as colds and pneumonia, as well as <a href="https://wwwnc.cdc.gov/eid/article/28/3/21-2318_article?ACSTrackingID=USCDC_333-DM72795&ACSTrackingLabel=Latest%20Expedited%20Articles%20-%20Emerging%20Infectious%20Diseases%20Journal%20-%20December%2029%2C%202021&deliveryName=USCDC_333-DM72795">COVID-19</a>, of course. <a href="https://ami-journals.onlinelibrary.wiley.com/doi/10.1111/jam.15121">Toilets and bathrooms</a> tend to be cleaned more thoroughly than the rest of a hotel room and are often the least bacteriologically colonised environments. Though if the drinking glass in the bathroom is not disposable, wash it before use (body wash or shampoo are effective dishwashers), as you can never be sure if they’ve been cleaned properly. Bathroom door handles may also be colonised by pathogens from unwashed hands or dirty washcloths. <h2>Beware the remote</h2> The bed, sheets and pillows can also be home to some unwanted visitors. <a href="https://wwwnc.cdc.gov/eid/article/26/9/20-1435_article">A 2020 study</a> found that after a pre-symptomatic COVID-19 patient occupied a hotel room there was significant viral contamination of many surfaces, with levels being particularly high within the sheets, pillow case and quilt cover. While <a href="https://www.rd.com/list/dirty-hotel-room/">sheets and pillowcases</a> may be more likely to be changed between occupants, bedspreads may not, meaning these fabrics may become invisible reservoirs for pathogens – <a href="https://www.indy100.com/science-tech/beds-more-germs-than-toilet">as much as a toilet seat</a>. Though in <a href="https://www.thesun.co.uk/travel/17444370/hotel-sheets-clean-changed-dirty/">some cases</a> <a href="https://www.insideedition.com/investigation-finds-sheets-werent-changed-between-guests-at-some-new-york-hotels-60419">sheets</a> <a href="https://www.frommers.com/tips/health-and-travel-insurance/hotels-dont-always-change-the-sheets-between-guests#:%7E:text=Sheets%20are%20usually%20changed%20between,they%20aren't%20washed%20regularly.">aren’t always changed between guests</a>, so it may be better to just bring your own. Less thought about is what lives on the hotel room desk, bedside table, telephone, kettle, <a href="https://www.nature.com/articles/srep17163?utm_medium=affiliate&utm_source=commission_junction&utm_campaign=CONR_PF018_ECOM_GL_PHSS_ALWYS_DEEPLINK&utm_content=textlink&utm_term=PID100087244&CJEVENT=7cf55981c74311ed82a0034b0a18ba73">coffee machine</a>, light switch or <a href="https://www.cbc.ca/news/canada/hotel-room-tests-uncover-high-levels-of-contamination-1.1160859">TV remote</a> – as these surfaces aren’t always sanitised between occupancies. Viruses such as the <a href="https://www.thesun.co.uk/travel/17444370/hotel-sheets-clean-changed-dirty/">norovirus can live</a> in an infectious form for days on hard surfaces, as can COVID-19 – and the typical time interval between room changeovers is often less than 12 hours. Soft fabric furnishings such as cushions, chairs, curtains and blinds are also difficult to clean and may not be sanitised other than to remove stains between guests, so washing your hands after touching them might be a good idea. <h2>Uninvited guests</h2> If all those germs and dirty surfaces aren’t enough to contend with, there are also bedbugs to think about. These bloodsucking insects are experts at secreting themselves into narrow, small spaces, remaining dormant without feeding for months. Small spaces include the cracks and crevices of luggage, mattresses and bedding. <a href="https://www.cdc.gov/parasites/bedbugs/faqs.html">Bed bugs</a> are widespread throughout Europe, Africa, the US and Asia – and are <a href="https://www.sciencedirect.com/science/article/abs/pii/S0278431920301201">often found in hotels</a>. And just because a room looks and smells clean, doesn’t mean there may not be bed bugs lurking. Fortunately, <a href="https://www.nhs.uk/conditions/bedbugs/">bed bug bites</a> are unlikely to give you a transmissible disease, but the bite areas can become inflamed and infected. For the detection of bedbugs, reddish skin bites and blood spots on sheets are signs of an active infestation (use an antiseptic cream on the bites). Other signs can be found on your mattress, behind the headboard and inside drawers and the wardrobe: brown spots could be remains of faeces, bed bug skins are brownish-silvery looking and live bed bugs are brown coloured and typically one to seven millimetres in length. Inform the hotel if you think there are bed bugs in your room. And to avoid taking them with you when you checkout, carefully clean your luggage and clothes before opening them at home. As higher-status hotels tend to have more frequent room usage, a more expensive room at a five-star hotel does not necessarily mean greater cleanliness, as room cleaning costs reduce profit margins. So wherever you’re staying, take with you a pack of antiseptic wipes and use them on the hard surfaces in your hotel room. Also, wash or sanitise your hands often – especially before you eat or drink anything. And take slippers or thick socks with you so you can avoid walking barefoot on hotel carpets – known to be another <a href="https://www.rd.com/list/dirty-hotel-room/">dirt hotspot</a>. And after all that, enjoy your stay.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/202195/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/primrose-freestone-315921">Primrose Freestone</a>, Senior Lecturer in Clinical Microbiology, <a href="https://theconversation.com/institutions/university-of-leicester-1053">University of Leicester</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/from-the-bed-sheets-to-the-tv-remote-a-microbiologist-reveals-the-shocking-truth-about-dirt-and-germs-in-hotel-rooms-202195">original article</a>. </div>

Travel Trouble

Readers response: What was the worst hotel experience you had?

We asked our readers to share their stories of the worst hotel experience that have endured while on holiday, and the response was overwhelming. Here's what they said. Deedee Cullum - At a 5 star in Beijing. Arrived from the airport after 1am. Let into the room to find it occupied with someone having a bath. Instead of changing our room we waited in the lobby for 1 and 1/2 hours while they changed to the correct room and cleaned ours. The wet towels were neatly folded on the towel rack and the used soap was on the basin. When I turned the bedside light on I got a shock. To be fair management were most apologetic and gave us free dining in their top restaurant for the 4 days we were there. It was a few years ago but never forgotten. Bruce Hopkins - I stopped at a Hotel in Hobart, arrived in the afternoon, checked out the next day, the whole time I stopped there, I never saw anyone on reception or any staff at all. Creepiest hotel I stayed in. Carol Henwood - When we went to have a shower, and the towels disintegrated! The shower had black mould in all the corners. The carpet was so sticky, we kept our shoes on. We slept on top of the bed as the sheets were crumpled and smelly. What a night. Sheila Kell - When my eldest son was about 2 years old we took a holiday to Shute Harbour in QLD and in middle of night we heard lots of scratching so turned on light and sat up in bed and there were hundreds of field mice crawling up walls and back of bed. They apparently were having a plague, but we dressed and left. Couldn't sleep in that motel. Christine Warner - A country pub only option one night. Our room has no lock on the door, and there were gaps in the floorboards so we could see straight down to the bar where it was very noisy. We had already been warned of people breaking in to hotel and motel rooms in that region, so we slept in the car and returned to the room in the morning for a shower. Helen Wilson - In Singapore, they gave us a “free” breakfast while someone rummaged through our belongings and took stuff. Image credits: Shutterstock

Travel Trouble

Bindi Irwin's glam hotel receives huge award

A Queensland hotel owned by Bindi Irwin has been named the World's Best Nature Hotel for 2024. The Crocodile Hunter Lodge, located in Beerwah on the Sunshine Coast, was given the honour at the Boutique Hotel Club Awards, which features the finest boutique hotels from across the world. Winners were announced across 18 categories, with 500-vetted nominees from 80 countries globally. The Crocodile Hunter Lodge is named after Bindi's father, the late Steve Irwin, who as known as the original Crocodile hunter capturing the attention of audiences worldwide. Judges commented that the property "really feels like you're entering into relaxation mode." Speaking of the huge win, Bindi said she and her team were "honoured" to receive the recognition for their commitment to an exceptional guest experience. "These awards showcase our dedication to providing extraordinary accommodation at The Crocodile Hunter Lodge, where guests can immerse themselves in the natural world, allowing them to reconnect with nature and one another," she said. The Boutique Hotel Club's panel of experts hand-picked a selection of destinations all around the world. They quality test over 400 gold standards of hospitality excellence to find exceptional stays. The title of the World's Best Boutique Hotel went to Akademie Street Boutique Hotel in Franschhoek, South Africa. Images: Nine/ Bindi Irwin

Domestic Travel

Hotel booking sites actually make it hard to get cheap deals, but there’s a way around it

<div class="theconversation-article-body"><a href="https://theconversation.com/profiles/peter-martin-682709">Peter Martin</a>, <a href="https://theconversation.com/institutions/crawford-school-of-public-policy-australian-national-university-3292">Crawford School of Public Policy, Australian National University</a> Booking a place to stay on holidays has become a reflex action. The first thing many of us do is open a site such as <a href="https://www.wotif.com/">Wotif</a>, <a href="https://au.hotels.com/?locale=en_AU">Hotels.com</a> or <a href="https://www.trivago.com.au/">trivago</a> (all of which are these days owned by the US firm <a href="https://www.accc.gov.au/media-release/accc-will-not-oppose-expedia%E2%80%99s-proposed-acquisition-of-wotif">Expedia</a>), or their only big competitor, <a href="https://www.booking.com/">Booking.com</a> from the Netherlands. Checking what rooms are available – anywhere – is wonderfully easy, as is booking, at what usually seems to be the lowest available price. But Australia’s Assistant Competition Minister Andrew Leigh is concerned there might be a reason the price seems to be the lowest available. It might be an <a href="https://ministers.treasury.gov.au/ministers/andrew-leigh-2022/media-releases/supporting-tourism-and-accommodation-providers-set-their">agreement not to compete</a>, or the fear of reprisals against hotel owners who offer better prices. <h2>Agreements to not compete</h2> Leigh has asked the treasury to investigate, and if that’s what it finds, it may be the booking sites have the perverse effect of keeping prices high, especially when the substantial fees they charge hotels are taken into account. For now, the treasury is seeking information. It has set a deadline of <a href="https://treasury.gov.au/consultation/c2022-338978">January 6</a> for hotel operators and booking sites to tell it: <ul> <li> the typical fees charged by online booking platforms </li> <li> the details of any agreements not to compete on price </li> <li> whether hotels that try to compete get ranked lower on booking sites. </li> </ul> What’s likely to come out of it is a ban on so-called price-parity clauses that prevent discounting, or a ban on “algorithmic punishment,” whereby hotels that do discount get pushed way down the rankings on the sites. But in the meantime, there are things we can do to get better prices, and they’ll help more broadly, as I’ll explain. <h2>Flight Centre precedent</h2> <figure class="align-right zoomable"></figure> Back in 2018, in a case that went all the way to the High Court, the Australian Competition and Consumer Commission (ACCC) forced <a href="https://www.accc.gov.au/media-release/flight-centre-ordered-to-pay-125-million-in-penalties">Flight Centre</a> to pay a penalty of A$12.5 million for attempting to induce airlines not to undercut it on ticket prices. That the ACCC eventually won the case might be an indication price-parity clauses are already illegal under Australian law. But it’s a difficult law to enforce. This is why the treasury is considering special legislation of the kind in force in France, Austria, Italy and Belgium. The ACCC has known for some time that Expedia and Booking.com have included clauses in their contracts preventing hotels offering the same room for any less than they do, even directly. Rather than take the big two to court, in 2016 the ACCC “reached agreement” with them to delete the clauses that prevented hotels offering better deals <a href="https://www.accc.gov.au/media-release/expedia-and-bookingcom-agree-to-reinvigorate-price-competition-by-amending-contracts-with-australian-hotels">face-to-face</a>. <h2>The concession that conceded little</h2> From then on, hotels were able to offer better deals than the sites over the phone or in person, but not on their own websites. Given we are less and less likely to walk in off the street or even use the phone to book a hotel, it wasn’t much of a concession. Then, in 2019, with the Commission under renewed pressure from hotel owners for another investigation, Expedia (but not Booking.com) reportedly <a href="https://www.smartcompany.com.au/business-advice/competition/expedia-allow-hotels-undercut-prices-online/">waived</a> the rest of the clauses, giving hotel owners the apparent freedom to advertise cheaper prices wherever they liked including on their own sites without fear of retribution. Except several appear to fear retribution, and very few seem to have jumped at the opportunity. <h2>Algorithmic punishment</h2> An Expedia spokesman gave an indication of what might be in store when he was quoted as saying a hotel that undercut Expedia might “find itself ranked <a href="https://www.smartcompany.com.au/business-advice/competition/expedia-allow-hotels-undercut-prices-online/">below its competitors</a>, just as it would if it had worse reviews or fewer high-quality pictures of its property”. Being ranked at the bottom of a site is much the same as not being ranked at all, something Leigh refers to as “algorithmic punishment”. It’s not at all clear the present law prevents it, which is why Leigh is open to the idea of legislating against it. Although you and I may not often think about what hotels are paying to be booked through sites such as Wotif and Booking.com, and although what’s charged to the hotel isn’t publicised, it appeard to be a large chunk of the cost of providing the room. One figure quoted is <a href="https://www.smartcompany.com.au/industries/tourism/online-travel-booking-fed-up-small-businesses-call-accc-action/">20%</a>. Leigh says hotel owners have told him the fees are in the “<a href="https://ministers.treasury.gov.au/ministers/andrew-leigh-2022/transcripts/interview-geraldine-doogue-abc-saturday-extra">double digits</a>”, something he says is quite a lot when you consider the sites don’t need to clean the toilets, change the sheets or help on the front desk. <h2>‘Chokepoint capitalism’</h2> What this seems to mean (the treasury will find out) is almost all bookings are more expensive than they need to be because firms that sit at the “<a href="https://theconversation.com/chokepoint-capitalism-why-well-all-lose-unless-we-stop-amazon-spotify-and-other-platforms-squeezing-cash-from-creators-194069">chokepoint</a>” between buyers and sellers are squeezing sellers. A hotel could always abandon the sites and offer much cheaper prices, but for a while – perhaps forever – it will be much harder to find. In their defence, the operators of the platforms might say they need to get the best offers from hotels in order to make it worthwhile for the operators to invest in their sites, an argument the treasury is inviting them to put. In the meantime, with some hotels reluctant to put their best rates on their websites, but with them perfectly able to offer better rates over the phone, there’s a fairly simple way we can all get a better deal – and help fix the broader problem by weight of numbers. If we look up the best deal wherever we want online, and then phone and ask for a better one (or a better room), we might well find we get it. We might be saving the owner a lot of money. Leigh reckons the more we do ring up, the more the sites might feel pressure to discount their own fees, helping bring prices down even before he starts to think about writing legislation.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/196460/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/peter-martin-682709">Peter Martin</a>, Visiting Fellow, <a href="https://theconversation.com/institutions/crawford-school-of-public-policy-australian-national-university-3292">Crawford School of Public Policy, Australian National University</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/hotel-booking-sites-actually-make-it-hard-to-get-cheap-deals-but-theres-a-way-around-it-196460">original article</a>. </div>

Travel Trouble

Pet owner fined $806 over simple mistake

A poodle owner has been fined $806 over a 10-metre walk to the beach. John, who lives a few minutes away from Budd's Beach in Queensland, took his van down to the water's edge and walked roughly 10 metres across the shoreline with his dog Emma by his side. Little did he know that this common act would cost him $806 under new regulations that came into effect on July 31, where pet owners can get fined for not having a pet on a leash or not maintaining proper control of the leash while in public. "I thought that it was very unfair ...I was only traveling from my van to the water," John told A Current Affair. "I wasn't wandering along the footpath or in public areas or anywhere. "I was just passing, travelling from the car to the water... I really didn't think that I was doing anything wrong." John was fined for “failure to exercise effective control of a non regulated dog in a public place”. There are signs further up Budd's Beach that state dogs must be on a leash at all times, and John said he does use a lead when he takes his pup out for a walk. The massive fines are a part of the Queensland government's crackdown on dog attacks, with fines of up to $112,910 for more serious dog attack offences as well as up to three years imprisonment. “Changes were made to the AMCDA due to a rise in complaints about aggressive dogs and dog attacks, and the large number of dog-attack victims admitted to hospital each year in Queensland,” the Queensland government said in a statement online. Another Queensland resident has also been fined under the same laws for having her dog's lead under her foot during a coffee break. “It’s wrong, we are trying to survive and it is another stress I didn’t need,” the resident said. “She was on a lead and collar and she was behaving properly." Images: Nine

Legal

Five reasons why owning a pet is good for us

With more pets than people, Australians have one of the world’s highest pet ownership rates with 62% of us owning at least one pet. And if you’re wondering why we’re so pet mad, research has shown the benefits include companionship, improved mental wellbeing, lower stress and better heart health. <ol> <li>Pets protect us from loneliness</li> </ol> We see our pet as part of the family. Their unconditional (and non-judgemental) love provides us companionship and help to lower stress and anxiety. Interacting with your pet increases feelings of social support and elevates mood. Dog walking increases opportunities for social interaction. When walking outside, fellow dog walkers love to say hello and introduce themselves and their dog to you. Some cafes and restaurants and hotels are dog-friendly venues too. When travelling alone, it’s wonderful to be able to take your furry companion with you. <ol start="2"> <li>Pets are good for our mental and physical well-being</li> </ol> Pet ownership brings responsibility and the need for skills to know how to best take care of them. These skills will extend to other animals, and other people. Children who have pets develop better social skills when interacting with their friends. Dog owners enjoy lower blood pressure, lower cholesterol levels and less heart disease. While owning a dog is not fully protective, the benefit of all those dog walks are they keep you fitter, healthier and less stressed. If you are unlucky enough to have a heart attack, your long-term survival rate is assisted by having a dog. While interacting with a pet for 10-12 minutes will lower your blood pressure. One of the joys of owning a pet, is the pleasure they provide, and the feeling is mutual. Gazing into the eyes of your beloved pooch, boosts levels of oxytocin our bonding molecule. Our long-standing human-dog relationship was established over 30,000 years ago. Patting or stroking our pets is soothing, especially their silky ears. This is relaxing and how delightful is it when your pet reciprocates with loud purring or offers their tummy for a rub? <ol start="3"> <li>Pets are good for our immune system</li> </ol> You’ve probably heard about your gut microbiome that’s important to keep you healthy. Being a pet owner provides you a healthier microbiome and more robust immune system by promoting more of the beneficial bacteria and lowering the level of harmful, or pathogenic bacteria in our gut. Not only that, stroking your pet raises levels of immunoglobulin A in your body that forms a physical barrier in the gut to protect you against potential invading pathogens. In addition, pregnant mums with a pet in the household are less likely to have infants with childhood allergies, asthma or obesity. <ol start="4"> <li>Pets help us cope better with pain and recovery from illness</li> </ol> Owning a pet has been shown to help manage chronic pain. Pets often sense when their owner isn’t well or in pain and will stay close by, which is very soothing. Watching our pets play and their antics can serve as a useful distraction to our struggles with pain or illness. Having your pet with you (when allowed) in a hospital setting is reassuring and can lift your mood. Animals can help in the work or learning environment. Some workplaces have an office pet policy where you’re allowed to have you pet stay with you while you work. This has been shown to be great for boosting staff morale, collaboration and overall happiness, while keeping work stress lower. <ol start="5"> <li>Pets help us better manage our own self-care</li> </ol> Self-care is always important to stay fit and healthy but isn’t something we always find easy to do. This is where taking responsibility for a pet can help. Teenagers with type one diabetes when given goldfish to care for, did better in monitoring their own blood sugar levels, while having a pet have also been shown to help younger students stay focused and on task, and achieve higher academic results. Pets enrich our lives in so many ways from improved mental well-being to lower stress, elevated mood and greater social support. Whatever type of pet you choose, remember the benefits will work both ways. Dr Jenny Brockis is a board-certified lifestyle medicine physician, workplace health and well-being consultant, and author of The Natural Advantage (Major Street Publishing). www.drjennybrockis.com Image credits: Shutterstock <p style="margin: 0px; font-style: normal; font-variant-caps: normal; font-stretch: normal; font-size: 12px; line-height: normal; font-family: Helvetica; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; font-variant-emoji: normal; font-feature-settings: normal; font-optical-sizing: auto; font-variation-settings: normal; min-height: 14px;">

Family & Pets

Readers response: What is your biggest travel pet peeve?

When it comes to travelling, there are many different things that can go awry that can make even the most calm travellers irate. We asked our readers what their travel and holiday pet peeves are, and the response was overwhelming. Here's what they said. Linda Woods - Getting kicked in the back of the seat on a plane. Barbara Pearce - Distance to walk through airports to get to gates. Judith Buttery - Lifting my baggage!! Ralph G Smith - I get so annoyed at the seemingly random changes in flight times that have become like an epidemic in the last few years. I know that situations change, but in recent times it's become almost a given that if you book for a certain flight, it will be changed. It's not just the airlines, but trains and coaches too. June Maynard - Travel movement at the airports. Queuing, passport checking, immigration, various checkpoints at the airport, etc. Trish Moulton - Kids on planes. Beverley Murphy - Waiting hours for a connecting flight. Jenny Gordon - People who carry way too much/too large cabin baggage then expect to keep it near them when they board late. Airlines should enforce number of pieces, weight and size! Eileen Pomeroy - Waiting at airports and their high prices for everything. Margie Buckingham - The total disregard for disabled passengers. Image credits: Shutterstock

Travel Trouble

Readers response: What are your driving pet peeves?

When it comes to reckless driving, some specific actions can make anyone irate. We asked our readers what their driving pet peeves are, and the response was overwhelming. Here's what they said. Robyn Kay - People who don’t indicate! And people who don’t know the road rules, and red light runners. Clay Lorraine Sumsion - People who reverse out of a car parking space at a shopping centre when you are going past and think they have the right of way! Karen Ambrose - When I’m diligently sticking to the speed limit on the highway and they keep whizzing past me. Oh well, they can get booked and I’ll be laughing. Barbara Belmonte - (1) motorists who leave about 2 car lengths from the car in front at traffic lights preventing those who want to turn left. (2) motorists who don't know how to use roundabouts. Ruth Hourigan - Drivers who drive 10 to 15 km hour under the speed limit then speed up to 5km hour over the speed limit the second you come to an overtaking lane. Dotty Weary - People who daydream at traffic lights!!! Dorrise Humes - Drivers who have their lights on high beam in lit up areas, especially in the city. Jo Pollock - People driving too close behind me. It just makes me slow down. Helen Johnson - Leaving trolleys in parking bays at supermarkets. Judi Saunders - Tailgaters and drivers who weave in and out of all lanes. Susan Vemer - People who don't use their indicators properly! Image credits: Shutterstock

Legal

The best budget-friendly travel destinations for 2025

As many people continue to battle with the cost-of-living crisis, eager travellers are looking for a way to pinch their pennies on their next trip. Luckily, there are many destinations that are ideal for travellers on a budget. Travel app <a href="https://www.skyscanner.com.au/travel-trends/best-value">Skyscanner</a> has rounded up the ten best budget friendly places to go next year, with travel expert Jarrod Kris saying it's best to go off the beaten track for the best travel deals. "Aussies have experienced different ways of enjoying travelling over time, but one thing that remains consistent is the desire to find new destinations and to land a good bargain," he said. He also said Aussies are getting more adventurous, adding, "We are certainly going beyond the obvious tourist destinations in search of a perfect spot to create memories." In terms of what makes a destination budget friendly, things like exchange rates, cost of visa, cost of tourist attractions and the overall costs of day-to-day living are taken into account, as well as the ever-changing airfares. Check out the top ten list of budget-friendly destinations below. 10. Reykjavik, Iceland 9. Bogota, Colombia 8. Vientiane, Laos 7. Chicago, USA 6. Lyon, France 5. Okinawa, Japan 4. Budapest, Hungary 3. Madrid, Spain 2. Belfast, Northern Ireland 1. Krabi, Thailand Image credits: Shutterstock

International Travel

Five signs in your senior pet you shouldn’t ignore

Just like humans, pets can become susceptible to health complications as they age. Cats are considered senior at around 11 years, and many dogs are considered senior from about seven years old, depending on their breed. As your furry friends get older, it's important to look out for these five changes in your pet, because if caught early, addressing them promptly may significantly improve their well-being, lifespan and quality of life. Dramatic weight changes If your pet either loses or gains weight dramatically, it’s time to book an appointment at the vets. Significant weight changes can signal issues such as heart disease, diabetes, liver disease, or alterations in metabolism and muscle tone, which are sometimes associated with ageing. Increased thirst An increase in thirst, and in turn an increase in urination, could be the sign of several health conditions such as kidney disease or diabetes. Addressing these symptoms early can help manage the condition and drastically improve your pet's quality of life. Changes in appetite Several health problems in pets can manifest in a change of appetite, whether it's a decrease or increase in hunger. Changes in appetite might be due to dental issues, gastrointestinal problems, diabetes or more severe conditions like cancer. Signs of chronic pain Chronic pain can present in pets in many different ways, such as Repeated chewing, biting, or scratching at a specific area, altered activity levels, reluctance to move or jump, or poor response to medications. If your furry friend looks like they are struggling to move, or are slower when getting up and down, it's time to schedule a trip to the vet. Changes in demeanour As pets age, they can experience similar symptoms to humans, such as changes in vision, hearing and general confusion. Some pets can even experience dementia, with symptoms including anxiety, aimless wandering, decreased appetite, and notable shifts in behaviour. Although there is no cure, management is possible through medication, dietary adjustments, and lifestyle changes and available under veterinary guidance. Image credits: Shutterstock

Family & Pets

Pet cat lost in the outback ends in purr-fect reunion months later

A beloved pet cat who went missing in the South Australian outback while on a road trip with his owner has been miraculously returned to his family months later. In June, Murry Rantall was travelling from Warnambook Victoria to Darwin in a caravan when he made a pit stop on the Stuart Hwy so his Burmese cat Raj could use the litter box. Rantall went for a walk and came back assuming that his 14-year-old feline friend was still inside so he drove off. It wasn't until 200km later, when he went to check on Raj, that he realised the cat was missing. “I was just about bawling … I knew he was in trouble,” Rantall said. Rantall who had recently lost his wife said that Raj was the only loved one he had left at home. “We were sort of looking after each other more or less,” Rantall said. He turned back to search for Raj, and even had his daughter, Katrina drive from Victoria to South Australia to help find the cat, but they had no luck. The feline was lost but not fur-gotten as Rantall's children put up Facebook posts about Raj missing in the South Australian outback. Two months later, the outback cat-astrophe ended with the purr-fect homecoming when Raj was found in Port Augusta, about 50km from where he ran away. Raj was found in Milla Dey’s backyard on Thursday, August 8. “I just saw that he was there and covered in prickles. We got him some food and water and he spent probably 15 to 20 minutes just eating,” Dey said. He was taken to a local vet to scan his microchip, but the details were outdated. Locals managed to track down Rantall's family on social media after seeing the Facebook posts about Raj, and they were reunited over the weekend. Rantall said Raj had lost a lot of weight but was content to be back in his arms. “We’ll feed him up, he’ll be all right,” Rantall said. Port Augusta City Council animal control officer Kylie McKerlie said the reunion was thanks to the care and dedication of the local community. “It’s just a really good town and a really good feeling for everyone,” she said. Rantall also thanked everyone who helped saying, “it’s unbelievable, the help I’ve had.” Images: 7News

Family & Pets

Expert reveals why you shouldn’t use hotel hair dryers

An expert has shared why you should avoid using hair dryers that are provided in hotels. Many travellers rely on these handy devices that are often found in bathroom drawers in hotels, instead of packing your own hair dryer that can often take up valuable luggage space. However, trichologist Jacqui McIntosh, who focuses on diseases related to the scalp and hair, said travellers should avoid these appliances at all costs. According to the expert, there's a high chance there are bacteria and germs lurking inside the hair dryer that have been passed between hotel guests. "Using a hairdryer riddled with bacteria and germs does pose health risks and can be detrimental to your hair health," she told The Mirror. McIntosh says when the microorganisms inside a hairdryer make their way onto your hair and scalp, "they can spark infections and irritations, disrupting your hair follicles and slowing down healthy growth." Even without the worry of bacteria and germs, there's a chance of dust and mould lurking inside the appliance, which she says are "troublemakers for your scalp". "Neglected hair dryers are time bombs waiting to go off. Debris buildup inside the device spells overheating, increasing the risk of singeing your hair or scalp," she explained. McIntosh also clarified that, as pointed out in a 2009 study, hairdryers are one of the handful of items that are missed by hotel cleaning staff, so next time you’re staying in a hotel, probably best to bring your own hair dryer. Image credits: Shutterstock

Travel Trouble

Motive and cause of death revealed after six found dead in luxury hotel

Six people found dead in a luxury hotel room in central Bangkok are believed to have died due to poisoning, according to Thai police. Authorities shared photo of the teacups found in the room on the fifth floor of the hotel, revealing they found traces of cyanide in the cups. The bodies of two American and four Vietnamese nationals were found by hotel staff on Tuesday evening, after staff entered the room to inform them it was past check out time. The group, made up of three men and three women aged between 37 and 56, likely drank from tea and coffee cups laced with cyanide following a dispute linked to bad investments, Thai police said on Wednesday. Photos of the crime scene released by authorities show a lack of struggle and violence, instead showing bodies scattered around the room among plates of untouched food, and two thermos flasks and cups. Initial examinations revealed the presence of cyanide in six cups, according to police. “The mouths and nails on all the bodies turned purple, showing a lack of air could be a joint reason of the cause of the death,” forensic doctor Kornkiat Vongpaisarnsin, told a press conference at the Chulalongkorn University. “We presume they all died from cyanide which causes a lack of air in some organs,” he added. Authorities initially said they were searching for a seventh person who was part of the hotel booking, but on Wednesday they dismissed this line of inquiry, saying they believe one of the dead people poisoned the others with the deadly fast-acting chemical cyanide. “We are convinced that one of the six people found dead committed this crime,” said Noppasil Poonsawas, a deputy commander of Bangkok police. That person, police said, had ordered the food and tea to the room and “looked under stress” when staff arrived. After conducting interviews with hotel staff, Noppasin said one of the members of the group was alone in the room when the food arrived and was later joined by the other guests. He added that the incident was likely linked to a “personal matter” and not related to organised crime as interviews carried out with relatives of the dead indicated a dispute over debt. “One of the relatives said one of the deceased was an investment agent and all (the deceased) invested, but the business was not going as expected. They made an appointment to discuss the matter in Thailand,” Noppasin said. Police believe that the woman who poisoned the group did so after she accrued huge debts related to an investment in a hospital in Japan, according to police sources cited by Vietnamese media. She had allegedly convinced a married couple and two other victims among the dead to pour funds into the project, but they had reportedly lost roughly $280,000 AUD as a result. Tran Dinh Dung, the father of one of the victims, said his 37-year-old son was due to return to Vietnam last Sunday. “I kept calling him but couldn’t get through so I was very worried, but I didn’t expect him to die in Thailand,” Dung said in an interview with Vietnam’s Thanh Nien newspaper. “Phu’s mother has fainted countless times, she could not bear this shock,” he said. Image credits: AFP/Anusak Laowilas/NurPhoto/Shutterstock Editorial

Legal

Six people found dead in luxury hotel

A disturbing theory has emerged after six people were found dead in a luxury hotel room in central Bangkok. According to Bangkok’s Metropolitan Police commissioner Thiti Saengsawang, hotel staff at the Grand Hyatt Erawan discovered the bodies of six people in a fifth-floor room after they missed check out time by more than 24 hours. After concluding that the incident did not appear to be a robbery and none of the bodies showed any signs of physical violence, Thai Police are exploring the possibility that the people were poisoned. Police shared that they "needed to find out the motives", and that the deaths were the result of a "killing", not a suicide. Authorities conformed they are investigating the potential poisoning after Thiti said cups with traces of a white powder were located in the room, along with untouched food that had been ordered earlier. As police continue their investigation into the shocking deaths, they are currently searching for a seventh person who was part of the hotel booking and is now a possible suspect. Two of the dead were US citizens of Vietnamese background, while the other four were Vietnamese nationals. Thiti said police believe one member of the group had tried to reach the door to escape but fell and died before they could get there. The Thai government issued a statement after the killings, with Thai Prime Minister Srettha Thavisin saying, "There were no signs of a struggle," adding, "We need to conduct an autopsy." He also "ordered all agencies to urgently take action to avoid impact on tourism,” given that the luxury hotel is situated in a popular tourist area. Image credits: BBC / Royal Thai Police

Travel Trouble

The most LGBTQ+ friendly travel destinations

As people in the LGBTQ+ community continue to face discrimination, some countries are more open and friendly to queer people. For queer travellers, there are a lot of factors to weigh up when deciding on an international travel destination, with safety always at the forefront. Luckily, <a href="https://news.booking.com/from-planning-to-personas-bookingcom-research-reveals-how-lgbtq-travelers-are-taking-control-of-their-trips/">Booking.com</a> has revealed its latest LGBTQ+ travel research, which includes the destinations that are openly accepting of gay couples, and also the places that are unsafe for queer people to be themselves. More than half (53 per cent) of Australian LGBTQ+ travellers have experienced discrimination when travelling, rising to 62 per cent for travellers across Asia-Pacific. One in four travellers say they've cancelled a trip in the past year if they've seen a destination be unsupportive of its LGBTQ+ residents and feel their safety could be in jeopardy. It’s not all bad news for queer travellers, as the travel site also compiled a top ten list of LGBTQ+ friendly destinations. Check out the list below. 10. Stockholm, Sweden 9. São Paulo, Brazil 8. Melbourne, Australia 7. Montreal, Canada 6. New Orleans, Louisiana, USA 5. Munich, Germany 4. Chamonix, France 3. Bologna, Italy 2. Bogota, Colombia 1. Amsterdam, The Netherlands Image credits: Shutterstock

International Travel

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Readers response: What was the worst hotel experience you had?

Bindi Irwin's glam hotel receives huge award

Hotel booking sites actually make it hard to get cheap deals, but there’s a way around it

Pet owner fined $806 over simple mistake

Five reasons why owning a pet is good for us

Readers response: What is your biggest travel pet peeve?

Readers response: What are your driving pet peeves?

The best budget-friendly travel destinations for 2025

Five signs in your senior pet you shouldn’t ignore

Pet cat lost in the outback ends in purr-fect reunion months later

Expert reveals why you shouldn’t use hotel hair dryers

Motive and cause of death revealed after six found dead in luxury hotel

Six people found dead in luxury hotel

The most LGBTQ+ friendly travel destinations

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