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Bogus "rule" sees bus driver block Dad and daughter

<p>A father from Sydney's inner west and his toddler have been denied entry onto a bus after a confrontation with the driver over an alleged "rule" about travelling with children.</p> <p>Graham Cooke and his daughter Katie had been commuting on the 370 bus from their home in Newtown to Katie's childcare every day for a year, until one morning when the pair were confronted with a problem. </p> <p>When trying to board the bus as normal, Graham recalled to <em><a href="https://au.news.yahoo.com/dad-refused-entry-on-public-bus-after-driver-enforces-little-known-child-rule-031938462.html" target="_blank" rel="noopener">Yahoo News</a></em> that the bus driver "aggressively" asked the dad how old his daughter was. </p> <p>When he explained that she was two-and-a-half, the dad claims the driver told him it was against the rules to have a toddler ride the bus without being in a stroller, and refused to let them onboard. </p> <p>"He immediately goes, 'no', puts his hand up, and he's like, 'you need to get off the bus. Children under three need to be in a stroller'." Cooke explained to Yahoo News.</p> <p>"He kept kind of yelling 'you need to get off the bus, I'm not driving the bus with a two-and-a-half-year-old held in your arms'," Graham said, while he tried to explain to the driver that he's done it "every day".</p> <p>Cooke then quickly looked up if such a rule existed on Transport NSW, eventually finding no evidence that young Katie had to be in a stroller to board the bus. </p> <p>When he tried to once again confront the driver to let them on, the driver responded that Cooke was holding everybody on the bus up.</p> <p>"I'm entitled to get the bus with my toddler, I'm just trying to get to work," Cooke said. After the standoff, the dad and his daughter had no choice but to get off the bus and wait for the next one, where they had no issues getting on board.</p> <p>"It was a really unpleasant experience," he said, recalling how his daughter, who ordinarily loves getting the bus, was left "upset" and cuddling into her dad.</p> <p>"She loves saying hello to bus drivers. She tends to, kind of charm everybody around pretty, pretty lovely experience," he said.</p> <p>"It upset me, because I just wanted to get to work and to be rejected on public transport in such a way. So it was a very unpleasant start to the day, and he was very aggressive and dogmatic about his view."</p> <p>After contacting Transport for NSW, the authority apologised for the incident, as a spokesperson said passengers travelling on buses with young children and prams have the choice to seat children in their care on a seat next to them, on their lap or to have them strapped into a pram where there is space on board for it to be parked safely.</p> <p>"All of our accessible buses have specific areas for prams and wheelchairs near the front of the bus, which will allow children to remain in the pram while on board if required," they said. "In that case, the front of the pram must be facing towards the back of the bus and be in firm contact with the panel, or bar behind it.</p> <p>"You'll need to fold your pram or stroller and store it in the luggage rack if there is not enough space on board the bus to safely park the pram, or if the driver asks you to.</p> <p>"In that case, you’ll need to seat the children in your care with you as it is not safe to stand and carry a child while a bus is moving."</p> <p>Responding to the statement, Cooke said, "It looks like it's completely not a rule. Parents should be able to bring their kids to daycare. A lot of daycares don't allow you to bring a stroller and leave it there."</p> <p>While the dad admits that most bus drivers are "lovely", he wants to send a message to other parents that they should know their rights travelling around on public transport.</p> <p>"It's difficult enough getting around in NSW with a toddler," he said. "It makes having a child and exploring the city pretty difficult. If you're in this situation, know your rights and that you can't be kicked off a bus just because you don't have a stroller, if you're happy enough carrying or holding your toddler."</p> <p><em>Image credits: X (Twitter)</em></p>

Legal

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Royals issue public birthday message to Prince Harry amid rift

<p>The Prince and Princess of Wales have shared a public birthday message to the Duke of Sussex amid their family rift. </p> <p>Kate and William wished Prince Harry a happy 40th birthday, with an old photo of him shared on Instagram. </p> <p>“Wishing a Happy 40th Birthday to the Duke of Sussex,” the Prince and Princess of Wales wrote on Sunday morning. </p> <p>The royal family's official Instagram account also marked the occasion, sharing their first public post for Harry since 2021. </p> <p>“Wishing The Duke of Sussex a very happy 40th birthday today!” they wrote in the caption. </p> <p>Many royal fans applauded their decision to acknowledge the occasion and wished the Duke a happy birthday. </p> <p>“The Royals have class &amp; it’s a milestone birthday that’s it. Nothing else should be interpreted into that,” one person wrote on X.</p> <p>“It's great you've done this. Unify &amp; lead, go towards peace, the world will watch &amp; applaud,” another commented. </p> <p>While a few others were "in disbelief" following the tensions created by the release of Prince Harry's memoir, <em>Spare</em> last year. </p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/p/C_7ey6lMCDE/?utm_source=ig_embed&amp;utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/C_7ey6lMCDE/?utm_source=ig_embed&amp;utm_campaign=loading" target="_blank" rel="noopener">A post shared by The Royal Family (@theroyalfamily)</a></p> </div> </blockquote> <p>On Monday, <em> Sunrise</em> royal correspondent Rob Jobson spoke about the public message.</p> <p>“I think it is better than nothing. I mean, the fact that they did it … They would have gotten more bother if they hadn’t done it, so by doing it they cover themselves,” Jobson said.</p> <p>“(It would have been nicer) If it had been a bit more brotherly … rather than ‘we wish the Duke of Sussex a good day’, I think he could have been more personal. But it is better than nothing.”</p> <p>Prince Harry, who turned 40 on September 15, is spending the milestone birthday with his wife Meghan and their two kids. He will then reportedly embark on a group trip with a few close friends to an unknown location.  </p> <p>In a statement to the BBC ahead of his birthday, the Duke of Sussex said: "I was anxious about 30, I’m excited about 40." </p> <p><em>Image: Instagram</em></p>

Family & Pets

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The travel hack giving travellers two holidays in one

<p dir="ltr">When it comes to a long-haul flight, a stopover can be exactly what you need to stretch your legs and recharge before the next leg of your journey. </p> <p dir="ltr">But some eager travellers are getting even more out of their stopovers, by booking a few nights in their stopover destination and effectively getting two holidays in one. </p> <p dir="ltr">The “two-for-one holiday” trend is especially popular for those travelling from Australia and New Zealand, as it takes many, many hours to travel from Oceania to Europe, the US, or basically anywhere else in the world. </p> <p dir="ltr">Rather than looking at layovers as a hassle that just prolongs your journey, data shows that travellers are opting to use them as a way to explore new destinations and extend their holidays.</p> <p dir="ltr">According to data from travel search engine <a href="https://www.skyscanner.com.au/">Skyscanner</a>, there has been a notable uptick in bookings for long-haul flights to destinations such as Istanbul, London, Shanghai, and India.</p> <p dir="ltr">When travelling to Europe or the US, many travellers stopover in Asian cities such as Hong Kong, Bangkok in Thailand, Ho Chi Minh City in Vietnam, or Singapore. </p> <p dir="ltr">Alternatively, many stopovers occur in the UAE and Middle East area, with some flights stopping in Abu Dhabi, Dubai, or even Qatar. </p> <p dir="ltr">It’s easy to book your stopover holiday when booking your flights. Just select your original flight to your final destination, but change your second flight to leave the stopover destination a few days later.</p> <p dir="ltr">Skyscanner's travel expert Cyndi Hui told <em><a href="https://travel.nine.com.au/latest/holiday-hacks-two-in-one-stopover-destination/9e77c117-3a14-49a0-903f-b9847bc92fe0">9Travel</a></em> of the travel hack: "With Australia being so far from many global hubs, taking the time to enjoy a stopover instead of rushing through airports allows Australians to truly make the most of their travel experiences".</p> <p dir="ltr">"It's a savvy way to make the most of their travel time, turning what used to be just a stopover into a memorable part of the adventure."</p> <p dir="ltr"><em>Image credits: Shutterstock </em></p>

Travel Tips

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The best destinations for multi-generational holidays

<p dir="ltr">As summer crawls forward, more and more people are planning their holidays, while a new trend shows that families are opting for multi-generational getaways. </p> <p dir="ltr">According to new research by<a href="https://www.clubmed.com.au/"> Club Med</a>, almost half (43%) of Aussies plan on taking a holiday in the next 12 months with their kids, parents and grandparents in tow. </p> <p dir="ltr">There are some destinations more suited to multi-generational travel than others, with these four international cities topping the list of best places to travel with families. </p> <p dir="ltr"><strong>Bali</strong></p> <p dir="ltr">One of Australia’s favourite overseas holiday destinations, Bali offers a tropical paradise of warm weather and sunny days. </p> <p dir="ltr">The Indonesian paradise boasts the perfect backdrop for families looking for a blend of rich culture, water activities and relaxation, from forest exploring trips and beach days, to spa retreats and delicious food. </p> <p dir="ltr">With its array of family-friendly resorts and diverse attractions, Bali provides a seamless blend of relaxation and adventure.</p> <p dir="ltr"><strong>Phuket</strong></p> <p dir="ltr">The Thai coastal city of Phuket is a top destination for families looking for a holiday that blends culture with leisure.</p> <p dir="ltr">Phuket is one of Thailand's best playground for families featuring gentle waves ideal for children and an array of cultural experiences that the whole family can enjoy.</p> <p dir="ltr">From exploring temples and taking part in cooking classes to snorkelling and having relaxing beach days, Phuket has something for everyone.</p> <p dir="ltr"><strong>Japan</strong></p> <p dir="ltr">If you’re looking for a winter holiday for all the family to enjoy, you can’t go past the snowy mountains of northern Japan.</p> <p dir="ltr">Hokkaido's diverse range of ski resorts offer family-friendly amenities and excursions, such as relaxing in hot springs, ice fishing and snow sled expeditions. </p> <p dir="ltr"><strong>Mauritius </strong></p> <p dir="ltr">A hidden paradise of the Indian Ocean, Mauritius offers an enriching family getaway that has something for all ages.</p> <p dir="ltr">Thanks to its cultural tapestry shaped by the indigenous Mauritian Creole population and French, British, Indian, African, and Chinese influences, Mauritius boasts a huge array of activities and cuisine. </p> <p dir="ltr">The island's lush forests blend perfectly with its stunning coastline, offering a stunning backdrop for outdoor family adventures like hiking, snorkelling with tropical fish, golf or simply sitting back at a beach bar.</p> <p dir="ltr"><em>Image credits: Shutterstock </em></p>

International Travel

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Miracle update on baby boy scalded in public park

<p>The mother of the nine-month-old boy who was scalded in a Brisbane park has shared a positive update on his condition as he awaits his third surgery. </p> <p>Baby Luka and his mother were enjoying the sun in Hanlon Park on August 27th when a stranger approached and poured boiling hot coffee over the baby boy. </p> <p>The nine-month-old was rushed to hospital, while the man accused of the attack remains at large. </p> <p>On Monday, Luka's mother shared that her son is up and walking again for the first time since the attack ahead of a third surgery that she hoped would deliver “more information about the next steps”.</p> <p>“Luka has been incredibly resilient. He’s up and about, walking and causing chaos. He is such a strong little boy and we are so so proud of him,” she said.</p> <p>The woman also confirmed that Luka suffered serious burns, with those under his neck and chest likely to scar, as the prospect of a skin graft has been raised by doctors. </p> <p>She said she had been "blown away" by the support she and her family had received through a GoFundMe campaign set up to pay for Luka's medical expenses.</p> <p>"This GoFundMe will be able to support Luka with all of his ongoing care needs which is truly a weight lifted off our shoulders," the woman said.</p> <p>“Not only that it will also support myself, my family, and ongoing mental health, given the nature of the event this will be an extremely long journey ahead for us all.”</p> <p>The fundraiser, that had a goal of just $5,000, surpassed $110,000 on Monday. </p> <p>Police earlier described the man they wish to speak to in connection to the attack as between 30-40 years old, of a proportionate build, with tanned skin. He was wearing a black hat, glasses, a shirt and shorts at the time Luka was burned. </p> <p><em>Image credits: 9News / Facebook</em></p>

Caring

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Travel experts share their go-to hacks to transform your holiday

<p dir="ltr">A group of travel experts have shared their holy grail hacks to transform your next holiday. </p> <p dir="ltr">From the best days to book your flights, to how to score an upgrade at a hotel, these seasoned travellers told the <em><a href="https://www.dailymail.co.uk/travel/article-13772593/Twenty-one-travel-hacks-transform-holiday-trick-getting-hotel-upgrade-cheapest-days-book-flights-expert-advice-Mails-experts.html">Mail Online</a></em> how to get the most out of your next trip. </p> <p dir="ltr"><strong>Pay in the local currency </strong></p> <p dir="ltr">When you make a transaction via card in a foreign country, EFTPOS machines will often prompt you if you want to pay in your home currency or the local currency. </p> <p dir="ltr">By opting for the local currency, you can avoid potentially unfavourable currency conversions made by retailers, as the transaction will be made according to the standard daily rates set by Visa or MasterCard.</p> <p dir="ltr">Likewise, if withdrawing currency from a foreign ATM, always select the local currency to avoid paying the Dynamic Currency Conversion (DCC), which is effectively a way to squeeze more cash out of unwitting customers.</p> <p dir="ltr"><strong>Book a midweek flight </strong></p> <p dir="ltr">Travellers are usually keen to book flights between Thursday and Monday to line up with the beginning and end of the week. </p> <p dir="ltr">However, flights booked midweek, especially from Monday to Wednesday, are consistently around 20-30 per cent less than at the weekend.</p> <p dir="ltr"><strong>Connect with an eSim card</strong></p> <p dir="ltr">To avoid extortionate overseas data roaming charges, those travelling abroad should invest in an eSim card to keep using your phone on holiday. </p> <p dir="ltr">An eSim is cheaper and less hassle than dealing with buying an international physical Sim card, and can be changed for the best fees depending on regions.  </p> <p dir="ltr"><strong>Book your hotel direct </strong></p> <p dir="ltr">Many travellers opt to book their accommodation through a third-party after being enticed by deals, book now pay later schemes, or the abundance of options. </p> <p dir="ltr">However the <em>Daily Mail’s </em>Inspector hotel reviewer says “it almost always pays” to call and say you have seen a price that is lower than on the hotel’s website elsewhere.</p> <p dir="ltr">“Quite often you will get a lower rate, or an upgrade or a complimentary bottle in your room or a voucher for a drink at the bar,” the reporter says.</p> <p dir="ltr">By calling the hotel and asking them to match a price found on a third party site, you can often score the lower price, and even a better room. </p> <p dir="ltr"><strong>Never use airport currency exchange booths</strong></p> <p dir="ltr">Currency exchange booths at airports are notorious for jacking up their conversion fees, meaning unsuspecting travellers can pay more to get their own money. </p> <p dir="ltr">It’s best not to leave cash conversion until the last minute. In the weeks before your trip, shop around at other exchange offices to ensure you’re getting the best rate on your own cash.</p> <p dir="ltr"><em>Image credits: Shutterstock  </em></p>

Travel Tips

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Manhunt after stranger pours scalding hot coffee on baby in public park

<p>Queensland Police have released footage of the man they believe burned a baby with a scalding hot drink in a public park. </p> <p>On Wednesday, the unknown man approached the family at Hanlon Park in Brisbane and poured hot coffee on the nine-month-old baby boy.</p> <p>He was rushed to the Queensland Children’s Hospital with burns to his face, upper body and arms, with the burns covering 60 per cent of his body.</p> <p>Queensland Police have now released CCTV footage from the area, showing a man running from the park.</p> <p>He appears approximately 30 to 40 years old, with a proportionate build and tanned skin, and was wearing a black hat, glasses, a shirt and shorts.</p> <p>Anyone who recognises the man has been urged to contact the police with information. </p> <p>An off-duty nurse heard the commotion in the park from the balcony of her apartment, telling <em><a href="https://7news.com.au/news/footage-of-man-who-burnt-baby-with-hot-drink-at-hanlon-park-in-stones-corner-released-c-15856522" target="_blank" rel="noopener">7News</a></em> she went outside to investigate when she heard screaming. </p> <p>She said she heard the child’s mother yelling “my baby, my baby”.</p> <p>The nurse rushed down to the park to help the boy, taking him to her nearby apartment where he was placed under a cold shower before paramedics arrived.</p> <p>Locals told 7News the attack was “terrible” and they were shocked it had happened in their community.</p> <p>“It’s really scary when you think that we haven’t got a community that looks after our young and vulnerable,” one woman said.</p> <p><em>Image credits: Queensland Police</em></p>

Legal

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Readers response: What is one holy grail item you always pack on a holiday?

<p>When it comes to packing for a holiday, everyone has that one special item that they make sure they have packed safely. </p> <p>Sometimes that one must-have thing can mean the difference between a good and bad holiday. </p> <p>We asked our readers what their holy grail travel item is, and the responses were overwhelming. Here's what they said. </p> <p><strong>Wendy Parsons</strong> - Small fold-up umbrella.</p> <p><strong><span dir="auto">Antoinet</span></strong><span dir="auto"><strong>te Devlin</strong> - </span><span dir="auto">Definitely my phone and kindle.</span></p> <p><span dir="auto"><span dir="auto"><strong>Lorraine Lenthall </strong>- Gym shoes.</span></span></p> <p><span dir="auto"><span dir="auto"><span dir="auto"><strong>June Debono</strong> - My bunny called Dude. I'm a Grandma and he goes everywhere with me. A well travelled </span></span></span><span dir="auto"><span dir="auto"><span dir="auto">rabbit!</span></span></span></p> <p><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><strong>Anita Thornton</strong> - My down pillow!</span></span></span></span></span></p> <p><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><strong>Gail Morgan</strong> - Champagne sealer.</span></span></span></span></span></span></p> <p><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><strong>Helen Holt</strong> - My crafts! Sewing, crocheting and knitting.</span></span></span></span></span></span></span></p> <p><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><strong>Sue Perryman</strong> - Vegemite.</span></span></span></span></span></span></span></span></p> <p><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><strong>Kathie Kirsop</strong> - Ear plugs because you never know who’s going to be your neighbour.</span></span></span></span></span></span></span></span></span></p> <p><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><strong>Meg Hallissy</strong> - A sarong. Very versatile!</span></span></span></span></span></span></span></span></span></span></p> <p><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><strong>Felicity Jill Murphy</strong> - A torch. I always pack a torch that has fresh batteries in it.</span></span></span></span></span></span></span></span></span></span></span></p> <p><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><strong>Sue Bailey</strong> - Lots! Phone, charger, knee pillow, head pillow (chiro approved), folding foot stool.</span></span></span></span></span></span></span></span></span></span></span></span></p> <p><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><strong>Chris Ballard</strong> - Comfy shoes.</span></span></span></span></span></span></span></span></span></span></span></span></span></p> <p><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><span dir="auto"><strong>Carol Hanson</strong> - Lots of b</span></span></span></span></span></span></span></span></span></span></span></span></span></span>ooks.</p> <p><strong>Juliet Vance</strong> - Everything I can think of.</p> <p><em>Image credits: Shutterstock</em></p> <p> </p> <p> </p> <p> </p> <p> </p>

Travel Trouble

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Holiday protesters are missing the big picture – there are ways to make tourism work for everyone

<div class="theconversation-article-body"><em><a href="https://theconversation.com/profiles/brendan-canavan-228682">Brendan Canavan</a>, <a href="https://theconversation.com/institutions/university-of-nottingham-1192">University of Nottingham</a></em></p> <p>As tourists sip their drinks at sunny pavement cafes this summer, they may feel slight unease that perhaps their presence isn’t entirely welcome. This season has seen a <a href="https://www.bbc.co.uk/news/videos/c0dm9w2ey7po">renewed wave of major protests</a> against tourists for pushing out residents and homogenising culture in popular destinations.</p> <p>Anti-tourist placards and gatherings have appeared in <a href="https://www.portugalresident.com/sintra-residents-finally-say-enough-to-mass-tourism-traffic-chaos/">Portugal</a>, <a href="https://uk.news.yahoo.com/greek-city-begs-no-more-095204268.html">Athens</a>, <a href="https://edition.cnn.com/2024/07/22/travel/mass-protest-on-spanish-island-mallorca-calls-for-limits-on-tourism/index.html">Mallorca</a> and <a href="https://www.reuters.com/world/europe/thousands-protest-spains-canary-islands-over-mass-tourism-2024-04-20/">Tenerife</a>. Tourists have even been sprayed with <a href="https://www.nbcnews.com/business/travel/barcelona-protesters-throw-items-spray-travelers-water-shouting-touris-rcna160883">water pistols</a> by angry inhabitants of Barcelona.</p> <p>Anti-tourism protests are <a href="https://www.theguardian.com/travel/2017/aug/10/anti-tourism-marches-spread-across-europe-venice-barcelona">not new</a>, and they do not always share the same <a href="https://www.emerald.com/insight/content/doi/10.1108/IJTC-09-2022-0211/full/html#sec014">motivations</a>. But one <a href="https://www.emerald.com/insight/content/doi/10.1108/IJTC-09-2022-0211/full/html#sec014">common grievance</a> is that local economies are not improved by tourism, while the social costs of hosting mount.</p> <p>But are these anti-tourism sentiments justified? Tourism contributes around <a href="https://journals.sagepub.com/doi/10.1177/00472875211028322">5% of EU economic activity</a>, supporting jobs and businesses both directly and indirectly. Without tourism many places would be economically poorer. But protesters in <a href="https://news.sky.com/story/your-paradise-our-nightmare-thousands-attend-anti-tourism-protest-in-majorca-13183160">Mallorca</a> have argued that tourists take up space on beaches, put a strain on public services and drive the cost of housing above a level that residents can afford.</p> <p>The economic pros and cons of tourism suggest the protesters have a point. But they are also missing the bigger picture.</p> <p>An estimated <a href="https://studytravel.network/magazine/news/0/30772#:%7E:text=Globally%2C%20there%20were%201.3%20billion,data%20quoted%20in%20the%20report.">1.3 billion</a> international tourist trips took place in 2023. These tourists spent over <a href="https://x.com/UNWTO/status/1796821487971905590">US$1.5 trillion</a> (£1.2 trillion) on their trips. For comparison, that is roughly the size of the Spanish economy. If tourism were a nation, it would be a <a href="https://en.wikipedia.org/wiki/List_of_countries_by_GDP_(nominal)">G20 member</a>.</p> <p>What’s more, because international travellers earn money in their home country and spend it in another, international tourism is counted as an export. In 2022 international tourists spent almost <a href="https://www.oecd-ilibrary.org/urban-rural-and-regional-development/data/oecd-tourism-statistics/receipts-and-expenditure_c4170878-en?parentId=http%3A%2F%2Finstance.metastore.ingenta.com%2Fcontent%2Fcollection%2F2b45a380-en">€370 billion</a> (£312 billion) in the 27 EU countries, for example. This export income helps to balance the cost of imports and pay for things such as food and fuel not available locally.</p> <p>Nonetheless, there remains a concern that such economic inputs come at too high a cost. In January the then head of Florence’s Galleria dell’Accademia controversially criticised how the city had <a href="https://edition.cnn.com/2024/01/30/travel/italy-florence-prostitute-tourism-intl-scli/index.html">sold its soul</a> to tourists.</p> <p>But <a href="https://journals.sagepub.com/doi/pdf/10.1177/00472875231203395">tourism revenues</a> help provide foreign exchange earnings, create jobs, encourage infrastructure investments and boost tax revenues. In turn these inputs promote economic development and increase welfare, as well as reduce <a href="https://drive.google.com/file/d/1ImtQ9YQS7UrYJ_PItcgeFhFUidcxTwkC/view">income inequality</a>.</p> <p>Globally, the tourism industry is a significant source of employment. In 2019, prior to the pandemic, travel and tourism accounted for <a href="https://wttc.org/research/economic-impact">10.5%</a> of all jobs. In some <a href="https://www.weforum.org/agenda/2020/08/destinations-rely-most-on-tourism-travel/">Caribbean islands</a> more than 90% of all jobs are in the tourism sector.</p> <p>Crossover benefits of hosting tourists are felt in other industries too. <a href="https://journals.sagepub.com/doi/pdf/10.1177/00472875231203395">Food and drink</a> producers sell their products to tourists, for example, and <a href="https://www.mdpi.com/2071-1050/13/13/7164">farmers</a> can diversify their incomes by offering tourist experiences such as wine-tasting tours.</p> <p>Tourism generates a large amount of economic activity, therefore. But research shows that the income that remains in a destination is often limited by <a href="https://www.researchgate.net/profile/Cristina-Joensson/publication/293487803_Economic_leakages_in_tourism/links/56b8f33608ae3b658a88b7a4/Economic-leakages-in-tourism.pdf">leakage rates</a>. There are estimates that for every US$1 million spent by tourists in the Seychelles, <a href="https://www.sciencedirect.com/science/article/pii/S0160738315000468?casa_token=-hjGHa9NHPMAAAAA:irVmwVrFbZvnTNzDPKcE90_dK4mwuwVBIkO4_nPs34IdGM12w9i4r8GCR_1K_0IIrJznxx2b">less than half</a> of this stays in the local economy. This income can <a href="https://onlinelibrary.wiley.com/doi/abs/10.1111/j.1470-6431.2007.00606.x?casa_token=bentpmB1dE8AAAAA%3A72smahI3xNJB2Y7_PDj-lcZG6nmW7fqPgOv59G4Dr-DBfzWfxjtxRU9qytrdpOWmaLom6oe6dM_U0oA">leak out</a> from the destination because of imports such as food and fuel that are not available locally. Leakage also occurs when tourist facilities are foreign owned.</p> <figure><iframe src="https://www.youtube.com/embed/S-p-YGNXEnY?wmode=transparent&amp;start=0" width="440" height="260" frameborder="0" allowfullscreen="allowfullscreen"></iframe></figure> <p>There are undoubtedly <a href="https://www.euronews.com/travel/2024/07/08/fake-signs-and-hunger-strikes-whats-behind-europes-backlash-against-overtourism">downsides</a> to tourism development. The influx of people into popular destinations can add to issues of crowding in public services and shared spaces.</p> <p>Tourism is also often accused of causing urgent economic problems, such as forcing up the cost of housing for locals. But these are often driven by more complex and alternative factors.</p> <p>Research in <a href="https://journals.sagepub.com/doi/pdf/10.1177/0042098020970865">London</a>, a city facing an extreme problem of supply scarcity and growing numbers of <a href="https://theconversation.com/surging-property-prices-when-will-europes-cities-become-affordable-again-230256">“generation rent”</a>, found that Airbnb plays a relatively insignificant part in increasing housing costs. A study in <a href="https://www.tandfonline.com/doi/pdf/10.1080/13683500.2019.1711027?casa_token=YYKyikeJrXYAAAAA:ktQVCuNoseTdiAC89hl98rdclxE7I68CqkYW6xHUFkzH_TLfabdFOuNfKDQiiIzkOdag7cuQTrho">South Carolina</a> in the US meanwhile showed that short-term holiday rentals can boost hospitality micro-entrepreneurs and help residents to maximise the economic potential of their homes by renting out spare rooms.</p> <h2>What can tourists do?</h2> <p>Ultimately, what unites many anti-tourism protesters is a <a href="https://www.bbc.com/travel/article/20240522-the-worlds-revolt-against-bad-tourists">demand for respect</a>. Indeed, <a href="https://www.tandfonline.com/doi/pdf/10.1080/10941665.2020.1768129?casa_token=4DR7vsQpGtcAAAAA:0QIzenTi9LAaVNH8w0JkT46D5_okuotUR5C-wP2NyxxT5bC0UiG2gMBfLHt5G3rveVre7gu8kEIB">research</a> has shown that over-tourism is not merely an issue of overcrowding, but a long-term issue resulting from inappropriate treatment of residents in the process of tourism development.</p> <p>Tourists can demonstrate that they respect hosts and help to alleviate anti-tourism feelings by finding ways to ensure their holiday is as economically beneficial to the destination as possible.</p> <ul> <li> <p>Spending money at smaller-scale and locally owned businesses puts more money into the local economy. Large multinationals can out-compete local businesses and worsen <a href="https://drive.google.com/file/d/1ImtQ9YQS7UrYJ_PItcgeFhFUidcxTwkC/view">economic inequality</a>. <a href="https://journals.sagepub.com/doi/pdf/10.1177/1354816616654244?casa_token=YQU0aoDhdP8AAAAA:bX_7TEc0S4zhkl2eduKZqitorJKlbRMMSnaJAZJBPCm8bAk-uQMI518KvZX09oI0iLs13NULXYoX">Foreign-owned businesses</a> typically increase leakage rates as they send profits back to their headquarters.</p> </li> <li> <p>Choosing more sustainable operators, services and destinations tends to bring economic positives. In <a href="https://journals.sagepub.com/doi/abs/10.1177/1354816616664249?casa_token=vr7pQyvIVAgAAAAA%3ATLHqmXTyGeHpmL8j9K2cNjb4doB4w_0CNH0IspadKHEPSt5PsFLWVngRQsj81tvE3vIJMpPWGm31&amp;journalCode=teua">Mauritius</a>, for instance, the government has invested in sustainable tourism planning, enhancing economic growth and bringing benefits for residents.</p> </li> <li> <p>Visiting places that are less typically touristic spreads economic advantages around. In Scotland, nature tourism supports around <a href="https://www.nature.scot/professional-advice/social-and-economic-benefits-nature/tourism">39,000 full-time jobs</a>.</p> </li> </ul> <p>It can be easy to scapegoat tourists and tourism for deeper-seated economic problems. Tourists are a highly visible, and frequently very annoying, presence. But without them destinations would be poorer, while persistent economic problems would likely remain. Challenging governments, policy-makers, corporations or institutions might be a better use of protesters’ energy.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/235614/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/brendan-canavan-228682">Brendan Canavan</a>, Senior Lecturer in Marketing, <a href="https://theconversation.com/institutions/university-of-nottingham-1192">University of Nottingham</a></em></p> <p><em>Image credits: Shutterstock </em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/holiday-protesters-are-missing-the-big-picture-there-are-ways-to-make-tourism-work-for-everyone-235614">original article</a>.</em></p> </div>

Travel Trouble

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Huge breakthrough after Aussie couple murdered on overseas holiday

<p>Just days after Australian couple David Fisk and Lucita Cortez were <a href="https://oversixty.com.au/health/caring/australian-couple-killed-in-the-philippines-identified" target="_blank" rel="noopener">killed</a> in a luxury hotel in the Philippines, the suspected killer has reportedly turned himself in to police. </p> <p>The bodies of 54-year-old David Fisk and his de-facto partner Lucita Barquin Cortez, 55, were found with their hands and feet tied by hotel staff at the Lake Hotel in Tagaytay city, south of Manila, on Wednesday. </p> <p>The body of another woman, Cortez's  30-year-old daughter-in-law Mary who lives in the Philippines, was also found in the room. </p> <p>A week on from their deaths, Tagaytay Police Chief Charles Daven Capagcuan told the Associated Press that police had a breakthrough in the case when a suspect was identified by three hotel staff from CCTV footage. </p> <p>The identification of the suspect eventually led to his home where he decided to surrender, Capagcuan said.</p> <p>On Wednesday, Sunrise reporter Ben Downie shared the new developments.</p> <p>“Philippines police say this morning a man handed himself in over the hotel homicide where the killer carried out an execution-style attack binding his victims, slashing and suffocating them,” Downie said.</p> <p>“Hotel security footage showed the suspect leaving the room, but didn’t capture him entering, leading to the theory the killer had gained access from a window."</p> <p>“This certainly counts as a breakthrough with the surrendered suspect and closure for loved ones.”</p> <p>After hearing the news of the couple's sudden and tragic passing, Fisk's family, based in NSW's Sutherland Shire, issued a statement saying they "pray for answers and the truth in this horrific matter".</p> <p>"The love we have for our Father and Lucita is so dear and this situation is like living a nightmare," the family said.</p> <p><em>Image credits: GoFundMe / Facebook</em></p>

Travel Trouble

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Heading to Bali or somewhere tropical these holidays? Here’s what you need to know about dengue fever

<div class="theconversation-article-body"> <p><em><a href="https://theconversation.com/profiles/cameron-webb-6736">Cameron Webb</a>, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a></em></p> <p>If you’re looking to escape the Australian winter for your next holiday, don’t forget where there’s warmth, there will also be mosquitoes.</p> <p>In turn, tropical destinations can be hot spots of mosquito-borne diseases such as dengue. In fact, Australian health authorities have warned travellers to Bali <a href="https://www.health.wa.gov.au/Media-releases/2024/May/Dengue-fever-warning-for-Western-Australian-travellers">to be aware</a> of the risk of dengue, with cases surging in the region.</p> <p>So here’s how to protect yourself and your family on holidays.</p> <h2>What is dengue?</h2> <p><a href="https://www.who.int/news-room/fact-sheets/detail/dengue-and-severe-dengue">Dengue virus infection</a> (commonly known as dengue fever, or just dengue) is caused by viruses spread by the bite of a mosquito. The mosquito species that typically transmit dengue are <em>Aedes aegypti</em> and <em>Aedes albopictus</em>.</p> <p>There are four strains of dengue virus. Each has the potential to cause illness that can range from <a href="https://www.cdc.gov/dengue/signs-symptoms/index.html">mild to severe and potentially life threatening</a>.</p> <p>Symptoms <a href="https://www.health.nsw.gov.au/Infectious/factsheets/Pages/dengue.aspx">typically include</a> rash, fever, chills, headache, muscle and joint pain, and fatigue. People also often report abdominal pain, nausea and vomiting.</p> <p>While infection with just one of these viruses can make you sick, subsequent exposure to other strains can have more <a href="https://theconversation.com/explainer-what-are-antibodies-and-why-are-viruses-like-dengue-worse-the-second-time-68227">serious health implications</a>. In these cases, symptoms can also include the presence of blood in vomit, bleeding gums and breathing difficulties.</p> <p>Dengue infection must be confirmed via a blood test, but there are <a href="https://www.healthdirect.gov.au/dengue-fever">no specific treatments</a>. Most people will recover on their own however <a href="https://www.cdc.gov/dengue/treatment/index.html">staying hydrated is crucial</a> and pain relief can help with symptoms. If more severe illness occurs, seek urgent medical care.</p> <h2>Are travellers at risk?</h2> <p>The disease is now endemic in around 100 countries and <a href="https://www.cdc.gov/dengue/areas-with-risk/index.html">an estimated 4 billion people</a> are considered at risk. Asian countries represent <a href="https://www.who.int/news-room/fact-sheets/detail/dengue-and-severe-dengue">around 70%</a> of the global disease burden. Even <a href="https://theconversation.com/how-the-paris-olympics-could-become-a-super-spreader-event-for-dengue-231853">Europe is at risk</a>.</p> <p><a href="https://www.who.int/emergencies/disease-outbreak-news/item/2023-DON498">One of the worst years</a> on record was 2023, but the burden of dengue continues to grow. In the first four months of 2024, Indonesia reported <a href="https://www.who.int/emergencies/disease-outbreak-news/item/2024-DON518">three times as many cases</a> of dengue compared to the same period in 2023.</p> <p>Dengue is not a new risk to Australian travellers. Before COVID disrupted international travel, the number of Australians returning from tropical destinations with dengue <a href="https://europepmc.org/article/med/23692160">was steadily increasing</a>.</p> <p>For example, between 2010 and 2016, there was an average <a href="https://www.mdpi.com/2414-6366/3/1/9">annual increase of 22%</a> of travellers returning to Victoria with dengue. Almost half of these people contracted the illness in Indonesia. Bali is well documented as posing <a href="https://academic.oup.com/jtm/article/25/1/tay061/5065180?login=false">a risk of dengue</a> to travellers.</p> <p>International travel restrictions due to COVID <a href="https://academic.oup.com/jtm/article/31/2/taae014/7577676">abruptly stopped this trend</a>. But now Australians are again embracing international travel, <a href="https://www.dailymail.co.uk/news/article-13303747/Worrying-reason-Aussie-travellers-Bali-coming-sick.html">cases are rising once more</a>.</p> <p>Bali isn’t the only destination with <a href="https://www.washingtonpost.com/health/2024/06/30/dengue-puerto-rico-mosquito-climate-change/">a surge in dengue</a>, but we know it’s a popular holiday destination for Australian travellers. There’s little doubt plenty of families will be heading to Bali these school holidays.</p> <h2>How about the risk in Australia?</h2> <p>Not all mosquitoes can spread dengue viruses. This is why the risk is different in Bali and other tropical regions compared to Australia.</p> <p>Although there are more than 40 Australian mosquito species known or suspected to be transmitting local pathogens, such as <a href="https://journals.plos.org/plospathogens/article?id=10.1371/journal.ppat.1005070">Ross River virus</a>, Australia is generally free of local dengue risk due to the limited spread of <em>Aedes aegypti</em> and <em>Aedes albopictus</em>.</p> <p>While <em>Aedes aegypti</em> is found in <a href="https://www.health.qld.gov.au/clinical-practice/guidelines-procedures/diseases-infection/diseases/mosquito-borne/dengue/virus-fever">parts of Queensland</a>, thanks to interventions by the <a href="https://www.worldmosquitoprogram.org/en/global-progress/australia/cairns-and-surrounds">World Mosquito Program</a> and local authorities dengue risk is low. These interventions include the release of laboratory-bred mosquitoes that prevent mosquitoes in the environment <a href="https://www.worldmosquitoprogram.org/en/work/wolbachia-method">spreading viruses</a>, as well as <a href="https://www.sciencedirect.com/science/article/pii/S2221169115309096">community education</a>. But <a href="https://theconversation.com/after-decades-away-dengue-returns-to-central-queensland-117821">local cases</a> occasionally occur.</p> <p><em>Aedes albopictus</em> is not currently found <a href="https://theconversation.com/how-we-kept-disease-spreading-asian-tiger-mozzies-away-from-the-australian-mainland-72873">on the Australian mainland</a> but is present in the islands of the Torres Strait. A dengue outbreak <a href="https://www.torres-cape.health.qld.gov.au/about-us/news/further-cases-of-dengue-fever-on-mer">has occurred</a> there this year.</p> <h2>Keep mozzies away during the day, not just at night</h2> <p>While there is a vaccine available, it’s not recommended for <a href="https://onlinelibrary.wiley.com/doi/full/10.5694/mja2.50471">short-term travellers</a>. There are <a href="https://www.health.gov.au/resources/publications/atagi-advice-on-the-use-of-dengvaxiar-for-australians">strict eligibility criteria</a> for its use, so speak to a health professional for advice.</p> <p>For the majority of travellers, preventing mosquito bites is the only way to prevent disease.</p> <p>But there are differences in the behaviour of dengue mosquitoes that mean the normal measures to avoid mosquito bites may not be as effective.</p> <p>During the Australian summer, mosquitoes found in local wetlands can be <a href="https://theconversation.com/the-worst-year-for-mosquitoes-ever-heres-how-we-find-out-68433">incredibly abundant</a>. We tend to need to reach for the repellent and cover up to stop bites as soon as the sun starts going down.</p> <p><em>Aedes aegypti</em> and <em>Aedes albopictus</em> <a href="https://journals.plos.org/plosntds/article?id=10.1371/journal.pntd.0010818">can aggressively bite people</a> but they’re not as abundant as the swarms of summer mosquitoes back home.</p> <p>They also bite during the day, not just at night. So for those travelling to Bali or other areas at risk of dengue, putting insect repellent on <a href="https://www.smartraveller.gov.au/news-and-updates/global-dengue-fever-outbreaks">throughout the day</a> is recommended.</p> <h2>What to pack for protection</h2> <p>If you’re staying in a major resort, there’s likely to be a mosquito control program in place. This may include minimising available water for mosquito breeding in combination with insecticide use. Mosquitoes are also less likely to be an issue in air-conditioned accommodation.</p> <p>But if you’re planning to spend time out and about visiting local villages, markets, or in nature, it’s best to protect against bites.</p> <p>Light coloured and <a href="https://www.health.wa.gov.au/Media-releases/2024/May/Dengue-fever-warning-for-Western-Australian-travellers">loose fitting clothing</a> will help stop mosquito bites (and help keep you cool). Covered shoes can help too – dengue mosquitoes <a href="https://www.npr.org/sections/goatsandsoda/2016/02/22/465594861/why-zika-spreading-mosquitoes-love-ankles">love smelly feet</a>.</p> <p>Finally, it’s best to take some insect repellent with you. There may not be any available at your destination, and formulations on sale might not have been through the same thorough testing as products <a href="https://www.apvma.gov.au/">approved in Australia</a>.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/233670/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><a href="https://theconversation.com/profiles/cameron-webb-6736"><em>Cameron Webb</em></a><em>, Clinical Associate Professor and Principal Hospital Scientist, <a href="https://theconversation.com/institutions/university-of-sydney-841">University of Sydney</a></em></p> <p><em>Image credits: Shutterstock </em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/heading-to-bali-or-somewhere-tropical-these-holidays-heres-what-you-need-to-know-about-dengue-fever-233670">original article</a>.</em></p> </div>

Travel Tips

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Planning a country escape these school holidays? 4 ways to avoid clogging up the emergency department

<div class="theconversation-article-body"><em><a href="https://theconversation.com/profiles/katherine-riley-1499452">Katherine Riley</a>, <a href="https://theconversation.com/institutions/university-of-wollongong-711">University of Wollongong</a> and <a href="https://theconversation.com/profiles/rebekkah-middleton-314433">Rebekkah Middleton</a>, <a href="https://theconversation.com/institutions/university-of-wollongong-711">University of Wollongong</a></em></p> <p>Winter school holidays are either here or coming up, depending on where in Australia you live. Maybe you’re planning a <a href="https://www.tra.gov.au/en/domestic/domestic-tourism-results">rural escape</a>.</p> <p>Rural tourism is crucial for job growth and sustainability of small rural towns. However, for rural emergency departments, <a href="https://www.abc.net.au/listen/programs/am/holiday-medico-shortages-in-rural-and-remote-australia/103266540">school holidays</a> are often the busiest times.</p> <p>No-one plans a trip to the emergency department on holidays. But if you need health care, there are often other ways of accessing it than turning up at a rural hospital.</p> <p>Here’s why it’s so important to leave rural emergency departments for life-threatening illness or injuries, and some other options for seeking care.</p> <h2>We’re short of doctors and nurses</h2> <p>The Australian Institute of Health and Welfare <a href="https://www.aihw.gov.au/reports/rural-remote-australians/rural-and-remote-health">reports</a> a significant shortfall of nurses and specialist doctors in rural towns compared with staffing levels in big cities.</p> <p>This means many small rural emergency departments only have nurses on staff, with doctors on call or consulted remotely from a larger hospital.</p> <p>In a <a href="https://www.sciencedirect.com/science/article/pii/S1755599X2300143X">study</a> published earlier this year, my colleagues and I discovered this dynamic was especially challenging for rural emergency nurses when critically ill patients presented.</p> <p>One nurse told us: "We need more staff. I mean, I look at these emergency TV shows, and you see them in Kings Cross at the big hospitals there or overseas, they get a phone call […] there’s a resus coming in. Everyone’s standing around the bed with all their signs on, the airway/circulation/team leader […] and here, we have two people. It’s just so different. It’s just a false sense of reality. It’s ridiculous."</p> <p>So emergency departments should be used for <a href="https://www.health.nsw.gov.au/Hospitals/Going_To_hospital/Publications/keep-ed-emergencies.pdf">emergencies only</a>. These include:</p> <ul> <li>sudden collapse</li> <li>chest pain or pressure lasting more than ten minutes</li> <li>breathing difficulty</li> <li>serious mental health condition</li> <li>uncontrollable bleeding.</li> </ul> <p>When emergency departments are used responsibly, this can reduce the pressure on staff. It ensures the most seriously ill receive the care they need promptly.</p> <h2>What are my alternatives?</h2> <p>Here are four ways you and your family can be better prepared for your rural holiday and avoid an unnecessary visit to the emergency department.</p> <p><strong>1. Pack your scripts and medical history summary</strong></p> <p>Bring essential scripts and medications with you. This reduces the need to visit the local emergency department and ensures you have what you need during your stay.</p> <p>Do you have a chronic condition or have had a recent illness or surgery? Make sure you speak to your GP before you go. They can provide a medical health summary that includes your recent treatments and medications. Alternatively, if you have access to <a href="https://www.digitalhealth.gov.au/initiatives-and-programs/my-health-record">My Health Record</a>, ask your GP to prepare a shared health summary and upload it to your record. If you need medical care, this summary will assist in a timely assessment.</p> <p><strong>2. Call Healthdirect, NURSE-ON-CALL or 13HEALTH depending on where you are</strong></p> <p><a href="https://www.healthdirect.gov.au/how-healthdirect-can-help-you">Healthdirect</a> is a 24-hour telephone health advice line (known as NURSE-ON-CALL in Victoria or 13HEALTH in Queensland). By calling the relevant number, you will be connected to a registered nurse who will ask a series of questions and provide evidence-based advice and guidance. The Healthdirect website also offers an interactive <a href="https://www.healthdirect.gov.au/symptom-checker">symptom checker</a> to advise whether you should see a GP, go to an emergency department, or manage your symptoms at home (or in this case, on holidays):</p> <ul> <li> <p><a href="https://www.healthdirect.gov.au">Healthdirect</a> - 1800 022 222</p> </li> <li> <p><a href="https://www.healthdirect.gov.au/nurse-on-call">NURSE-ON-CALL</a> (Vic) - 1300 60 60 24</p> </li> <li> <p><a href="https://www.qld.gov.au/health/contacts/advice/13health">13HEALTH</a> (Qld) - 13 43 25 84.</p> </li> </ul> <p><strong>3. Need a GP? How about GP telehealth services?</strong></p> <p>For minor health concerns or non-urgent issues, <a href="https://www.smh.com.au/national/nsw/how-emily-took-advantage-of-one-of-the-few-good-things-to-come-out-of-covid-20240507-p5fpg3.html">GP telehealth services</a> are a remote-access option that can be used when away from home. Before you go away, check with your GP to see if they offer a <a href="https://www.health.gov.au/topics/health-technologies-and-digital-health/about/telehealth">telehealth service</a>.</p> <p><strong>4. Go to an Urgent Care Clinic</strong></p> <p>The Australian government has funded the opening of <a href="https://www.health.gov.au/find-a-medicare-ucc/about">Urgent Care Clinics</a> across the country. These clinics provide medical assessment and care for urgent illnesses or injuries. They have been created as a solution to divert people away from busy emergency departments. But these Urgent Care Clinics are not suitable for people experiencing emergency or life-threatening conditions.</p> <p>Urgent Care Clinics are ideal for illnesses and injuries that would require urgent treatment such as gastroenteritis, minor infections, lacerations and back pain. Check <a href="https://www.health.gov.au/find-a-medicare-ucc">here</a> to find your closest clinic.</p> <hr /> <p><em>Please keep the emergency department for life-threatening illnesses or injuries, and if needed, call 000 for an ambulance immediately.</em><!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/232262/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/katherine-riley-1499452">Katherine Riley</a>, Lecturer, School of Nursing, <a href="https://theconversation.com/institutions/university-of-wollongong-711">University of Wollongong</a> and <a href="https://theconversation.com/profiles/rebekkah-middleton-314433">Rebekkah Middleton</a>, Associate Professor, School of Nursing, <a href="https://theconversation.com/institutions/university-of-wollongong-711">University of Wollongong</a></em></p> <p><em>Image credits: Shutterstock </em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/planning-a-country-escape-these-school-holidays-4-ways-to-avoid-clogging-up-the-emergency-department-232262">original article</a>.</em></p> </div>

Domestic Travel

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New Zealand tourist brutally slain in front of husband while on holiday

<p>A tourist from New Zealand has been tragically killed during an armed robbery while on holiday with her husband in America. </p> <p>Patricia (Trish) McKay and her husband, prominent Auckland businessman Doug McKay, were exploring Newport Beach in California when they were set upon by two men in a shopping centre.</p> <p>The couple were shopping when the armed robbery began, as a struggle ensued before the men dragged Ms McKay to a carpark, according to local authorities. </p> <p>It was there she was allegedly run over by a third person driving a white Toyota Camery before the trio reportedly made a getaway from the Fashion Island mall.</p> <p>Mr McKay luckily walked away uninjured from the incident, although three shots were reportedly fired during the ordeal, however no one was struck by the stray bullets.</p> <p>Speaking to media, Heather Rangel from LA’s Police Department said an investigation continues however three male suspects, one aged 26 and two aged 18, had been taken in to custody.</p> <p>The three men were arrested after a lengthy car chase through the streets of Newport Beach, and eventually along highways to Cypress, where the suspects ditched the car and tried to run away before being captured.</p> <p>In a new statement released by those close to Ms McKay, family say “no words can express our sadness as we try to come to terms with the loss of our mother, wife, and friend Patricia”.</p> <p>“We ask for privacy at this time as we work through this as a family.”</p> <p>New Zealand’s Prime Minister Christopher Luxon called Ms McKay’s death “an absolute tragedy”.</p> <p>Auckland’s Deputy Mayor Desley Simpson also paid tribute to Ms McKay, saying the 68-year-old was “amazing, funny, loyal, and loving” and that she was “beyond devastated”.</p> <p>“Trish was amazing – funny, loyal, and loving. My absolute deepest sympathies to Doug and her family. In absolute shock.”</p> <p><em>Image credits: ABC7 LA</em></p>

Caring

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How holidaying in developing countries affects local inequality

<div class="theconversation-article-body"><em><a href="https://theconversation.com/profiles/alexander-tziamalis-333272">Alexander Tziamalis</a>, <a href="https://theconversation.com/institutions/sheffield-hallam-university-846">Sheffield Hallam University</a> and <a href="https://theconversation.com/profiles/yuan-wang-1360783">Yuan Wang</a>, <a href="https://theconversation.com/institutions/sheffield-hallam-university-846">Sheffield Hallam University</a></em></p> <p>A few years ago, one of us (Alex) went for a vacation to the Dominican Republic. The motivation was similar to millions of other tourists every year: escape the daily routine, enjoy the sun and beaches, and gather some strength to face another cold winter.</p> <p>Unfortunately, a few things weren’t very conducive to a happy break. The staff at the mammoth hotel were making as little as US$1 (£0.79) for a 12-hour shift. Worse, most of them lived in a shanty town nearby. They had no sewers and no reliable electricity.</p> <p>The hotel also exploited its power over local farmers to procure food exceedingly cheaply. Schools were overcrowded and many children dropped out to work in businesses like these hotels and farms, perpetuating the cycle.</p> <p>This anecdotal picture is corroborated by the country’s economic data. Despite <a href="https://data.worldbank.org/indicator/NY.GDP.MKTP.KD.ZG?locations=DO">GDP growth</a> frequently above 5% each year, the Dominican Republic suffers from <a href="https://dominicantoday.com/dr/local/2023/02/17/dominican-republic-shows-a-high-level-of-economic-inequality-in-latin-america-and-the-caribbean/">substantial inequality</a>. The wealthiest 1% capture 30% of all income, compared to 18% in the US.</p> <p>But how bad is tourism for inequality in developing countries overall? <a href="https://shura.shu.ac.uk/31942/">Our recent research</a> has sought to answer this, looking at 71 countries around the world. The picture is complicated, but the overall results are not as bleak as you might fear.</p> <h2>Upsides and downsides</h2> <p>Clearly there are pros and cons to tourism. It makes holidaymakers happy while bringing people closer and promoting awareness of other cultures. It empowers communities and provides disadvantaged groups with opportunities, from the local artisan who can sell directly to customers, to women <a href="https://blogs.worldbank.org/psd/empowering-women-through-tourism-0">who would otherwise</a> be struggling to find work.</p> <p>Tourism sustains a lot of jobs and economic value overall, making it attractive to governments as a way of boosting growth. In 2019 there were a whopping <a href="https://www.statista.com/statistics/209334/total-number-of-international-tourist-arrivals/#:%7E:text=Despite%20the%20significant%20annual%20increase,lowest%20figure%20recorded%20since%201989">1.5 billion</a> international tourist arrivals around the world. They were serviced by <a href="https://www.statista.com/statistics/1268465/number-of-travel-and-tourism-jobs-worldwide/#:%7E:text=Despite%20the%20increase%2C%20the%20number,to%20320%20million%20in%202023.">nearly 300 million</a> travel and tourism workers, and the sector generated <a href="https://wttc.org/research/economic-impact#:%7E:text=In%202022%2C%20the%20Travel%20%26%20Tourism,%2C%20only%2014.1%25%20below%202019.">over 7%</a> of global GDP.</p> <p>On the other hand, tourism can <a href="https://www.theworldcounts.com/challenges/consumption/transport-and-tourism/negative-environmental-impacts-of-tourism">degrade the environment</a>. Witness the Inca citadel of Machu Picchu in the Peruvian Andes needing to <a href="https://www.machupicchutrek.net/how-many-tourists-visit-machu-picchu-annually/">restrict</a> the number of visitors, for instance, because the site was <a href="https://storymaps.arcgis.com/stories/d2f4fc1c7b314cc8a6c8af466cec0d24">getting damaged</a>.</p> <p>Equally, <a href="https://www.itmustbenow.com/feature/our-big-questions/exploitation-travel-tourism/">tourism is associated</a> with other <a href="https://www.cntraveler.com/galleries/2015-06-19/barcelona-bhutan-places-that-limit-tourist-numbers">knock-on effects</a> such as water scarcity, pollution, crime, sex exploitation and destroying tradition.</p> <p>But what about inequality? The tourism industry <a href="https://www.itmustbenow.com/feature/our-big-questions/exploitation-travel-tourism/">is frequently associated</a> with ridiculously low wages, long hours without a break, and unhealthy conditions for live-in staff. Dedicated trade unions often don’t exist, or they’re underpowered and cannot effectively protect workers.</p> <p>Tourism can also distort the economy. <a href="https://www.theguardian.com/technology/2022/aug/10/i-wanted-my-children-to-grow-up-here-how-airbnb-is-ruining-local-communities-in-north-wales">In the UK</a> for example, communities in many popular tourist destinations cannot afford to buy a home anymore.</p> <p>Yet when you look at how tourism affects equality overall, the existing academic literature shows conflicting results. A number of studies <a href="https://www.sciencedirect.com/science/article/abs/pii/S0160738316301281#:%7E:text=Findings%20confirm%20that%20tourism%20increases%20income%20inequality%20in%20developing%20economies.&amp;text=The%20squared%20tourism%20revenue%20has%20a%20significant%20negative%20impact%20on%20income%20inequality.&amp;text=Findings%20confirm%20the%20presence%20of%20Kuznets%20curve%20hypothesis.">find that</a> it worsens income inequality, while others <a href="https://journals.sagepub.com/doi/abs/10.1177/0047287520954538">find the opposite</a>.</p> <p>If you were wondering about the Dominican Republic, there’s <a href="https://journals.sagepub.com/doi/abs/10.1177/0047287518789272#:%7E:text=The%20results%20showed%20that%20income,in%20the%20distribution%20of%20wealth.">a study</a> showing that tourism actually has a negligible impact on inequality.</p> <h2>Our findings</h2> <p>Ours is the first study to <a href="https://journals.sagepub.com/doi/10.1177/13548166231177106">look at the effect</a> of a few potential determining factors to try and gain a deeper understanding of the relationship between tourism and equality. These factors include the country’s level of economic and financial development, inflation rate and government policies seeking to redistribute wealth.</p> <p>Our dataset spans from 1996–2016. We would have ideally looked at even more than 71 countries, but others had to be excluded because good-quality data was unavailable.</p> <p>We found that tourism eased income inequality in lower income countries when it went hand in hand with redistributive policies. <a href="https://webcache.googleusercontent.com/search?q=cache:6nbn68M3_toJ:https://dailynews.co.tz/how-tz-could-attract-more-tourists/&amp;cd=8&amp;hl=en&amp;ct=clnk&amp;gl=uk">Tanzania, for example,</a> gets 17% of its GDP from tourism. This has enabled the country to <a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8121963/">significantly increase</a> its spending on health, education and infrastructure.</p> <p>In wealthier countries, the opposite was counterintuitively the case: increasing tourism exacerbated inequality when combined with redistributive policies.</p> <p>It may be that in places where education and infrastructure are already at high levels, improving them has less effect on inequality. Or it may be that improving the welfare system reduces workers’ incentive to upskill and seek better paid jobs in other sectors. These possibilities need further investigation.</p> <p>Our analysis also highlighted the importance of financial opportunities such as broad access to bank credit. All countries with more inclusive financial systems comparatively reduced inequality when they brought in more tourists.</p> <p>It might be that financial access enables a broader cross-section of entrepreneurs to set up or expand tourist businesses, with knock-on benefits to their communities. This is bad news for developing countries like India, Brazil South Africa and Barbados, where <a href="https://www.worldbank.org/en/news/press-release/2015/09/14/long-term-finance-shortage-post-2008-crisis-blunts-progress-in-developing-countries">it’s difficult</a> to obtain long-term loan, which usually come with onerous terms.</p> <p>Having said that, the benefits from financial access were more marked in developed countries. In such countries, it may be that this galvanises proportionately more entrepreneurs because they are not being held back to the same extent by other problems like corruption and poor education.</p> <p>When we looked at the effect of inflation, it worsened inequality in richer countries <a href="https://www.niesr.ac.uk/blog/unequal-impact-rising-inflation">like the UK</a> as tourism increases. We suspect that when inflation takes off in wealthier countries, it’s more difficult for tourism workers to renegotiate their wages quickly because employment contracts are more formal.</p> <p>Equally, poorer countries are often more used to higher inflation, so workers may be more adept at such negotiations.</p> <p>So overall, it’s not possible to say that increasing tourism widens or reduces inequality – it very much depends on other factors. But clearly tourism can be good news for inequality in poorer countries when it’s combined with redistributive policies and financial inclusion.</p> <p>This certainly won’t solve problems like worker exploitation across the board, but it does mean that holidaying in developing countries will often be helping them to become more equal over time.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/208690/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><a href="https://theconversation.com/profiles/alexander-tziamalis-333272"><em>Alexander Tziamalis</em></a><em>, Senior Lecturer in Economics, <a href="https://theconversation.com/institutions/sheffield-hallam-university-846">Sheffield Hallam University</a> and <a href="https://theconversation.com/profiles/yuan-wang-1360783">Yuan Wang</a>, Seinor Lecturer in Economics, <a href="https://theconversation.com/institutions/sheffield-hallam-university-846">Sheffield Hallam University</a></em></p> <p><em>Image credits: Shutterstock </em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/how-holidaying-in-developing-countries-affects-local-inequality-208690">original article</a>.</em></p> </div>

Travel Trouble

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Julian Assange has been in the headlines for almost two decades. Here’s why he’s such a significant public figure

<div class="theconversation-article-body"><em><a href="https://theconversation.com/profiles/matthew-ricketson-3616">Matthew Ricketson</a>, <a href="https://theconversation.com/institutions/deakin-university-757">Deakin University</a></em></p> <p>“The price of freedom is eternal vigilance” is a famous quotation usually attributed to Thomas Jefferson, a founder of US democracy.</p> <p>For Julian Assange, the price of freedom has been five years in jail while he fought extradition to the United States to face charges no democracy worthy of the name should ever have brought.</p> <p>It is profoundly heartening news to see Assange’s release from London’s Belmarsh prison and flight home to Australia via a US territory in the western pacific. He’ll face a hearing and sentencing <a href="https://theconversation.com/julian-assange-plea-deal-what-does-it-mean-for-the-wikileaks-founder-and-what-happens-now-233207">this morning</a> in Saipan in the Northern Mariana Islands, to formalise a plea deal with the US government.</p> <p>It is profoundly disheartening, though, to see the lengths to which a nation state has gone to punish a publisher who released documents and videos that revealed US troops allegedly committing war crimes in the Iraq war two decades ago.</p> <p>Assange has been a controversial international figure for so many years now it’s easy to lose sight of what he has done, why he attracted such fiercely polarised views, and what his incarceration means for journalism and democracy.</p> <h2>What did he do?</h2> <p>Assange, an Australian national, came to prominence in the 2000s for setting up <a href="https://wikileaks.org/">WikiLeaks</a>, a website that published leaked government, military and intelligence documents disclosing a range of <a href="https://www.bbc.com/news/technology-47907890">scandals</a> in various countries.</p> <p>Most of the documents were released in full. For Assange, this fulfilled his aim of radical transparency. For critics, it led to the release of documents that could <a href="https://www.aljazeera.com/news/2011/9/3/wikileaks-criticised-over-uncensored-cables">endanger the lives</a> of intelligence sources.</p> <p>This remains a point of contention. Some have asserted Assange’s attitude toward those named in leaked documents was cavalier and that the publication of some documents was <a href="https://apnews.com/article/b70da83fd111496dbdf015acbb7987fb">simply unnecessary</a>.</p> <p>But critics, especially those in the US military, have been unable to point to <a href="https://theconversation.com/a-new-book-argues-julian-assange-is-being-tortured-will-our-new-pm-do-anything-about-it-183622">specific instances</a> in which the release of documents has led to a person’s death. In 2010, Joe Biden, the then vice-president, <a href="https://www.nbcnews.com/id/wbna40702904">acknowledged</a> WikiLeaks’ publications had caused “no substantive damage”. Then US Defense Secretary Robert Gates <a href="https://www.npr.org/2019/04/12/712659290/how-much-did-wikileaks-damage-u-s-national-security">said</a> at the time countries dealt with the US because it was in their best interests, “not because they believe we can keep secrets”.</p> <p>The key to WikiLeaks’ success was that Assange and his colleagues found a way to <a href="https://www.bbc.com/news/technology-11026659">encrypt the documents</a> and make them untraceable, to protect whistleblower sources from official retribution. It was a strategy later <a href="https://www.theguardian.com/technology/2014/jun/05/guardian-launches-securedrop-whistleblowers-documents">copied</a> by mainstream media organisations.</p> <p>WikiLeaks became famous around the globe in April 2010 when it released hundreds of thousands of <a href="https://www.bbc.com/news/technology-47907890">documents</a> in tranches known as the Afghan war logs, the Iraq war logs and Cablegate. They revealed numerous alleged war crimes and provided the raw material for a shadow history of the disastrous wars waged by the Americans and their allies, including Australia, in Afghanistan and Iraq following the September 11 2001 terrorist attacks.</p> <p>Documents are one thing, video another. Assange released <a href="https://upload.wikimedia.org/wikipedia/commons/transcoded/6/61/CollateralMurder.ogv/CollateralMurder.ogv.360p.vp9.webm">a video</a> called “Collateral Murder”. It showed US soldiers in a helicopter shooting and killing Iraqi civilians and two Reuters journalists in 2007.</p> <p>Apart from how the soldiers in the video speak – “Hahaha, I hit them”, “Nice”, “Good shot” – it looks like most of the victims are civilians and the journalists’ cameras are mistaken for rifles.</p> <p>When one of the wounded men tries to crawl to safety, the helicopter crew, instead of allowing their US comrades on the ground to take him prisoner as required by <a href="https://www.icrc.org/en/rules-of-war">the rules of war</a>, seeks permission to shoot him again.</p> <hr /> <p><iframe id="tc-infographic-1064" class="tc-infographic" style="border: none;" src="https://cdn.theconversation.com/infographics/1064/0f0903c8d2249ac24316f2a86f5e0f231b6546e6/site/index.html" width="100%" height="400px" frameborder="0"></iframe></p> <hr /> <p>The soldiers’ request for authorisation to shoot is granted. The wounded man is carried to a nearby minibus, which is then shot to pieces with the helicopter’s gun. The driver and two other rescuers are killed instantly while the driver’s two young children inside are seriously wounded.</p> <p>US army command investigated the matter, <a href="https://theconversation.com/a-new-book-argues-julian-assange-is-being-tortured-will-our-new-pm-do-anything-about-it-183622">concluding</a> the soldiers acted in accordance with the rules of war. Despite this, US prosecutors <a href="https://www.theguardian.com/media/2020/jun/15/julian-assange-indictment-fails-to-mention-wikileaks-video-that-exposed-us-war-crimes-in-iraq">didn’t include</a> the video in its indictment against Assange, leading to accusations it didn’t want such material further exposed in public.</p> <p>Equally to the point, the public would never have known an alleged war crime had been committed without the release of the video.</p> <h2>Going into exile</h2> <p>Assange and WikiLeaks had no sooner become famous than it all began to come to a halt.</p> <p>He was alleged to have sexually assaulted <a href="https://www.bbc.com/news/world-europe-50473792">two women</a>. He holed up the <a href="https://www.nytimes.com/2012/08/17/world/americas/ecuador-to-let-assange-stay-in-its-embassy.html">Ecuadoran embassy</a> in London for <a href="https://apnews.com/article/7276b35e8d5944e7b5ca280ab0390b26">seven years</a> to avoid being extradited to Sweden for questioning over the alleged assaults, from where he could then be extradited to the US. Then he was <a href="https://mondediplo.com/2024/02/11assange">imprisoned in England</a> for the past five years.</p> <p>It has been confusing to following the byzantine twists and turns of the Assange case. His character has been reviled by his opponents and revered by his supporters.</p> <p>Even journalists, who are supposed to be in the same business of speaking truth to power, have adopted contradictory stances towards Assange, oscillating between giving him awards (a <a href="https://www.walkleys.com/board-statement-4-16/">Walkley</a> for his outstanding contribution to journalism) and shunning him (<a href="https://www.nytimes.com/2019/05/23/opinion/julian-assange-wikileaks.html">The New York Times</a> has said he is a source rather than a journalist).</p> <h2>Personal suffering</h2> <p>After Sweden eventually <a href="https://www.bbc.com/news/world-europe-50473792">dropped</a> the sexual assault charges, the US government swiftly ramped up its request to extradite Assange to face charges under the Espionage Act, which, if successful, could have led to a jail term of up to <a href="https://www.theguardian.com/media/article/2024/jun/25/explainer-who-is-julian-assange-and-what-are-the-details-of-his-plea-deal#:%7E:text=After%20his%20departure%20from%20the,to%20175%20years%20in%20prison.">175 years</a>.</p> <p>Until this week, most of the recent headlines about Assange have been about this extradition attempt. Most recently, he was granted the <a href="https://theconversation.com/julian-assanges-appeal-to-avoid-extradition-will-go-ahead-it-could-be-legally-groundbreaking-227859">right to appeal</a> the UK Home Secretary’s order that he be extradited to the US.</p> <p>This brings us to now, where if all goes according to legal planning, Assange will <a href="https://theconversation.com/julian-assange-plea-deal-what-does-it-mean-for-the-wikileaks-founder-and-what-happens-now-233207">plead guilty</a> to one count under the US Espionage Act, then fly back to Australia.</p> <p>But the long, protracted and very public case, legal or otherwise, has raised questions yet to be fully reckoned with.</p> <p>Nils Melzer, the United Nations Special Rapporteur on Torture, thoroughly investigated the case against Assange and laid it out in forensic detail in a <a href="https://theconversation.com/a-new-book-argues-julian-assange-is-being-tortured-will-our-new-pm-do-anything-about-it-183622">2022 book</a>.</p> <p>In it, he wrote:</p> <blockquote> <p>The Assange case is the story of a man who is being persecuted and abused for exposing the dirty secrets of the powerful, including war crimes, torture and corruption. It is a story of deliberate judicial arbitrariness in Western democracies that are otherwise keen to present themselves as exemplary in the area of human rights.</p> </blockquote> <p>He’s also suffered significantly in legal and diplomatic processes in at least four countries.</p> <p>Since being imprisoned in 2019, <a href="https://www.theguardian.com/media/article/2024/jun/25/julian-assange-plea-deal-with-us-free-to-return-australia#:%7E:text=WikiLeaks%20said%20on%20X%20that,isolated%2023%20hours%20a%20day%E2%80%9D">Assange’s team says</a> he’s spent much of that time in solitary confinement for up to 23 hours a day, has been denied all but the most limited access to his legal team, let alone family and friends, and was kept in a <a href="https://www.bbc.com/news/uk-54060427">glass box</a> during his seemingly interminable extradition hearing.</p> <p>His physical and mental health have suffered to the point where he has been put on <a href="https://www.cbsnews.com/news/wikileaks-julian-assange-at-very-high-risk-of-suicide-attempt-psychiatric-expert-tells-court/">suicide watch</a>. Again, that seems to be the point, as Melzer writes:</p> <blockquote> <p>The primary purpose of persecuting Assange is not – and never has been – to punish him personally, but to establish a generic precedent with a global deterrent effect on other journalist, publicists and activists.</p> </blockquote> <p>So while Assange himself is human and his suffering real, his lengthy time in the spotlight have turned him into more of a symbol. This is true whether you think of him as the hero exposing the dirty secrets of governments, or as something much more sinister.</p> <p>If his experience has taught us anything, it’s that speaking truth to power can come at an unfathomable personal cost.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/233232/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/matthew-ricketson-3616">Matthew Ricketson</a>, Professor of Communication, <a href="https://theconversation.com/institutions/deakin-university-757">Deakin University</a></em></p> <p><em>Image credits: Vianney Le Caer/Shutterstock Editorial</em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/julian-assange-has-been-in-the-headlines-for-almost-two-decades-heres-why-hes-such-a-significant-public-figure-233232">original article</a>.</em></p> </div>

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‘Sleep tourism’ promises the trip of your dreams. Beyond the hype plus 5 tips for a holiday at home

<div class="theconversation-article-body"> <p><em><a href="https://theconversation.com/profiles/charlotte-gupta-347235">Charlotte Gupta</a>, <a href="https://theconversation.com/institutions/cquniversity-australia-2140">CQUniversity Australia</a> and <a href="https://theconversation.com/profiles/dean-j-miller-808724">Dean J. Miller</a>, <a href="https://theconversation.com/institutions/cquniversity-australia-2140">CQUniversity Australia</a></em></p> <p>Imagine arriving at your hotel after a long flight and being greeted by your own personal sleep butler. They present you with a pillow menu and invite you to a sleep meditation session later that day.</p> <p>You unpack in a room kitted with an AI-powered smart bed, blackout shades, blue light-blocking glasses and weighted blankets.</p> <p>Holidays are traditionally for activities or sightseeing – eating Parisian pastry under the Eiffel tower, ice skating at New York City’s Rockefeller Centre, lying by the pool in Bali or sipping limoncello in Sicily. But “<a href="https://www.smh.com.au/traveller/inspiration/pillow-menus-and-sleep-gummies-the-new-hotel-trend-that-s-putting-guests-to-sleep-20230823-p5dyu5.html">sleep tourism</a>” offers vacations for the sole purpose of getting good sleep.</p> <p>The emerging trend extends out of the global wellness tourism industry – reportedly worth more than <a href="https://www.forbes.com/sites/rogersands/2023/11/17/the-global-wellness-tourism-sector-surpasses-814-billion-market-share/">US$800 billion globally</a> (A$1.2 trillion) and <a href="https://www.statista.com/statistics/1018497/global-market-size-of-the-wellness-tourism-industry/">expected to boom</a>.</p> <p>Luxurious sleep retreats and sleep suites at hotels are popping up <a href="https://www.countryandtownhouse.com/style/health-and-beauty/sleep-retreats/">all over the world</a> for tourists to get some much-needed rest, relaxation and recovery. But do you really need to leave home for some shuteye?</p> <h2>Not getting enough</h2> <p>The rise of sleep tourism may be a sign of just how chronically sleep deprived we all are.</p> <p>In Australia more than one-third of adults are not achieving the recommended <a href="https://www.sciencedirect.com/science/article/pii/S2352721816301292?via%3Dihub">7–9 hours</a> of sleep per night, and the estimated cost of this inadequate sleep is <a href="https://academic.oup.com/sleep/article/41/8/zsy083/5025924">A$45 billion</a> each year.</p> <p>Inadequate sleep is linked to <a href="https://www.tandfonline.com/doi/full/10.2147/NSS.S134864">long-term health problems</a> including poor mental health, heart disease, metabolic disease and deaths from any cause.</p> <h2>Can a fancy hotel give you a better sleep?</h2> <p>Many of the sleep services available in the sleep tourism industry aim to optimise the bedroom for sleep. This is a core component of <a href="https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4400203/?ref=askdoctorjad.com">sleep hygiene</a> – a series of healthy sleep practices that facilitate good sleep including sleeping in a comfortable bedroom with a good mattress and pillow, sleeping in a quiet environment and relaxing before bed.</p> <p>The more people follow sleep hygiene practices, the better their <a href="https://www.tandfonline.com/doi/abs/10.1080/08964280209596396">sleep quality and quantity</a>.</p> <p>When we are staying in a hotel we are also likely away from any stressors we encounter in everyday life (such as work pressure or caring responsibilities). And we’re away from potential nighttime disruptions to sleep we might experience at home (the construction work next door, restless pets, unsettled children). So regardless of the sleep features hotels offer, it is likely we will experience improved sleep when we are away.</p> <h2>What the science says about catching up on sleep</h2> <p>In the short-term, <a href="https://theconversation.com/is-it-possible-to-catch-up-on-sleep-we-asked-five-experts-98699#:%7E:text=We%20can%20catch%20up%20on,and%20we%20cannot%20resist%20sleep.">we can catch up on sleep</a>. This can happen, for example, after a short night of sleep when our brain accumulates “<a href="https://www.tandfonline.com/doi/abs/10.3109/07420528.2012.675256">sleep pressure</a>”. This term describes how strong the biological drive for sleep is. More sleep pressure makes it easier to sleep the next night and to sleep for longer.</p> <p>But while a longer sleep the next night can relieve the sleep pressure, it does not reverse the <a href="https://jcsm.aasm.org/doi/pdf/10.5664/jcsm.26918">effects of the short sleep on our brain and body</a>. Every night’s sleep is important for our body to recover and for our brain to process the events of that day. Spending a holiday “catching up” on sleep could help you feel more rested, but it is not a substitute for prioritising regular healthy sleep at home.</p> <p>All good things, including holidays, must come to an end. Unfortunately the perks of sleep tourism may end too.</p> <p>Our bodies do not like variability in the time of day that we sleep. The most common example of this is called “<a href="https://www.mdpi.com/2072-6643/13/12/4543">social jet lag</a>”, where weekday sleep (getting up early to get to work or school) is vastly different to weekend sleep (late nights and sleep ins). This can result in a sleepy, grouchy start to the week on Monday. Sleep tourism may be similar, if you do not come back home with the intention to prioritise sleep.</p> <p>So we should be mindful that as well as sleeping well on holiday, it is important to optimise conditions at home to get consistent, adequate sleep every night.</p> <h2>5 tips for having a sleep holiday at home</h2> <p>An AI-powered mattress and a sleep butler at home might be the dream. But these features are not the only way we can optimise our sleep environment and give ourselves the best chance to get a good night’s sleep. Here are five ideas to start the night right:</p> <p><strong>1.</strong> avoid bright artificial light in the evening (such as bright overhead lights, phones, laptops)</p> <p><strong>2.</strong> make your bed as comfortable as possible with fresh pillows and a supportive mattress</p> <p><strong>3.</strong> use black-out window coverings and maintain a cool room temperature for the ideal sleeping environment</p> <p><strong>4.</strong> establish an evening wind-down routine, such as a warm shower and reading a book before bed or even a “<a href="https://theconversation.com/turns-out-the-viral-sleepy-girl-mocktail-is-backed-by-science-should-you-try-it-222151">sleepy girl mocktail</a>”</p> <p><strong>5.</strong> use consistency as the key to a good sleep routine. Aim for a similar bedtime and wake time – even on weekends.<!-- Below is The Conversation's page counter tag. Please DO NOT REMOVE. --><img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/231718/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /><!-- End of code. If you don't see any code above, please get new code from the Advanced tab after you click the republish button. The page counter does not collect any personal data. More info: https://theconversation.com/republishing-guidelines --></p> <p><em><a href="https://theconversation.com/profiles/charlotte-gupta-347235">Charlotte Gupta</a>, Senior postdoctoral research fellow, Appleton Institute, HealthWise research group, <a href="https://theconversation.com/institutions/cquniversity-australia-2140">CQUniversity Australia</a> and <a href="https://theconversation.com/profiles/dean-j-miller-808724">Dean J. Miller</a>, Adjunct Research Fellow, Appleton Institute of Behavioural Science, <a href="https://theconversation.com/institutions/cquniversity-australia-2140">CQUniversity Australia</a></em></p> <p><em>Image credits: Shutterstock </em></p> <p><em>This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/sleep-tourism-promises-the-trip-of-your-dreams-beyond-the-hype-plus-5-tips-for-a-holiday-at-home-231718">original article</a>.</em></p> </div>

Travel Trouble

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Princess Kate makes first public appearance since cancer diagnosis

<p>The Princess of Wales has made her first public appearance in almost six months following her cancer diagnosis. </p> <p><span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;">Princess Kate</span>, who was last seen in public at a church service on Christmas Day, underwent abdominal surgery in January and has been receiving chemotherapy since late February. </p> <p>The royal took part in Trooping the Colour on Saturday, after taking time away from royal duties, and left Buckingham Palace in a carriage with her children shortly before 11am local time to watch the parade. </p> <p>After the King's Birthday Parade, she appeared at the balcony alongside King Charles, Queen Camilla, Prince William and other members of the royal family. </p> <p>The family waved to the cheering crowd as they watched military aircrafts fly by to mark the monarch's official birthday. </p> <blockquote class="instagram-media" style="background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);" data-instgrm-captioned="" data-instgrm-permalink="https://www.instagram.com/p/C8Pt2DrN61b/?utm_source=ig_embed&utm_campaign=loading" data-instgrm-version="14"> <div style="padding: 16px;"> <div style="display: flex; flex-direction: row; align-items: center;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;"> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;"> </div> </div> </div> <div style="padding: 19% 0;"> </div> <div style="display: block; height: 50px; margin: 0 auto 12px; width: 50px;"> </div> <div style="padding-top: 8px;"> <div style="color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;">View this post on Instagram</div> </div> <div style="padding: 12.5% 0;"> </div> <div style="display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;"> <div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);"> </div> <div style="background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;"> </div> <div style="background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);"> </div> </div> <div style="margin-left: 8px;"> <div style="background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;"> </div> <div style="width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);"> </div> </div> <div style="margin-left: auto;"> <div style="width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);"> </div> <div style="background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);"> </div> <div style="width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);"> </div> </div> </div> <div style="display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;"> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;"> </div> <div style="background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;"> </div> </div> <p style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;"><a style="color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;" href="https://www.instagram.com/p/C8Pt2DrN61b/?utm_source=ig_embed&utm_campaign=loading" target="_blank" rel="noopener">A post shared by The Prince and Princess of Wales (@princeandprincessofwales)</a></p> </div> </blockquote> <p>Princess Kate confirmed in a statement on Friday that she would be attending the King's Birthday Parade, as well as a few other public engagements over the summer. </p> <p>However, she also said that her treatment was "ongoing, and will be for a few more months". </p> <p>"On the days I feel well enough, it is a joy to engage with school life, spend personal time on the things that give me energy and positivity, as well as starting to do a little work from home," she wrote in the statement on Friday. </p> <p>"I am learning how to be patient, especially with uncertainty.</p> <p>"Taking each day as it comes, listening to my body, and allowing myself to take this much needed time to heal."</p> <p>King Charles, who is also being treated for an undisclosed form of cancer, travelled in a carriage with Queen Camilla this year, instead of on horseback as he did last year. </p> <p>He has also been easing back into public duties, and just last week he attended commemorations for the 80th anniversary of D-Day, the Allied invasion of Nazi-occupied Europe. </p> <p><em>Image: Ray Tang/ Shutterstock Editorial</em></p>

Caring

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More holidays sunk as P&O announce further cancellations

<p>Just days after P&O announced it would be <a href="https://oversixty.com.au/travel/cruising/major-australian-cruise-line-shuts-down" target="_blank" rel="noopener">ceasing operations</a> from early 2025, travellers have been left frustrated after more voyages have been cancelled. </p> <p>After 90 years at sea, P&O Australia is set to be integrated into sister ocean travel outfit Carnival Cruise Line in March 2025, impacting travel plans for many. </p> <p>P&O’s ship Pacific Explorer will be retired under the move, prompting mass cruise cancellations for travellers scheduled to set sail after March 2nd.</p> <p>Now, the company has announced further cancellations on two other vessels in its fleet.</p> <p>Four Pacific Adventure itineraries have been cancelled, including V515, V516, V517, V518, while another four Pacific Encounter itineraries have also been scrapped, including I512, I513, I514.</p> <p>The impacted cruises were scheduled to depart from Sydney and Brisbane in March 2025, but both vessels will be out of action for two weeks while they are rebranded by Carnival and undergo a technology upgrade, a Carnival spokesperson told <a href="https://7news.com.au/news/pacific-adventure-and-pacific-encounter-cancellations-follow-news-po-cruises-brand-is-being-retired-c-14919420" target="_blank" rel="noopener"><em>7News</em></a>.</p> <p>Staff will be contacting impacted travellers in the coming days with information on refunds and offers of extra onboard spending.</p> <p> </p> <p>“We apologise that this change has been necessary,” the company said.</p> <p>“If you are booked on any other P&O Cruises Australia itinerary your cruise is unaffected by this announcement and we look forward to welcoming you on board soon."</p> <p>“No Carnival Cruise Line itineraries are impacted by this announcement.”</p> <p>The Pacific Explorer will be removed from P&O’s fleet at the end of February, with its final journey being an 11-night cruise to Singapore that leaves Fremantle on February 7th 2025. </p> <p><em>Image credits: Shutterstock</em></p>

Travel Trouble

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The sad state of Aussie ski resorts ahead of winter holiday season

<p>Ski resorts in Australia have had to get creative ahead of the tourist-heavy ski season after a lack of snowfall, despite plunging temperatures. </p> <p>The ski season begins this year on the June long weekend, running alongside the King’s Birthday on June 8th. </p> <p>Despite expecting a huge influx of keen skiers, there has only been light flurries of snow so far, according to WeatherZone, which melt away quickly and don't settle on the ground for long. </p> <p>In order to accommodate the busy season, Thredbo has had to resort to using fake snow for people to ski on. </p> <p>Manufactured snow happens by combining pressurised air and water through a ‘snow gun’ that gets blasted out into the air.</p> <p>The most ideal time to create the fake snow is on clear nights with low humidity, as the higher the humidity the colder it needs to be to make the flurries.</p> <p>Several photos from ski.com.au's cameras have shown popular ski sites with a disappointing lack of snow, in scenes similar to last year's ski season. </p> <p>“No significant snowfalls are on the horizon for the mainland Australian ski resorts before the official King’s Birthday Long Weekend season opening,” Weatherzone reports.</p> <p>“Snow-making began on the weekend at several resorts and has continued into the working week in the cold dry, air in the wake of the cold front.”</p> <p>According to WeatherZone, high-pressure systems, which have brought constant rain to the east coast recently, have been blocking the snowfall.</p> <p><em>Image credits: Xinhua News Agency / Thredbo</em></p>

Travel Trouble

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How to avoid 6 common tourist scams

<p>Often when people are on holidays their focus is on relaxing or seeing the sights of the area. But if you don’t keep your wits about you, it’s possible you might end up losing everything to scammers who will do anything to get their hands on your belongings.</p> <p>Here we have six common scams to look out for while you are travelling abroad.</p> <p><strong>Scam 1:</strong> You are in a busy bar in a tourist friendly area when some locals ask where you’re from and offer to buy you a drink. Without thinking, you accept the drink and then find yourself waking up hours later without any of your belongings as you’ve had your drink spiked.</p> <p><span style="text-decoration: underline;"><em>Solution:</em></span> If people seem too friendly, be aware that they may be scammers. Don’t accept drinks from people you don’t know, and don’t leave your drink unattended to use the bathroom.</p> <p><strong>Scam 2:</strong> You are about to put your handbag and computer on the conveyer belt to go through the scanner. The people in front of you walk through the metal detector and while one goes through, the other sets off the alarms. They step back into where you are standing and take their time removing wallets and coins from their pockets. While you are waiting for your turn to walk through the metal detector, the other person has taken your belongings and is long gone.</p> <p><span style="text-decoration: underline;"><em>Solution:</em></span> Don’t place your items on the conveyer belt until there is no one else waiting in front of you to go through the metal detector.</p> <p><strong>Scam 3:</strong> In a busy area such as after a concert or a busy night like New Year’s Eve it can be impossible to get public transport or a taxi back to your hotel. A friendly looking guy comes by and offers you a lift for a reasonable fee using his private car. The scam itself can then range from being charged an exorbitant amount when you arrive at your hotel – or you could even find yourself robbed and dropped by the side of the road with no way home.</p> <p><span style="text-decoration: underline;"><em>Solution:</em></span> However tempting it is, never get in the car with an unlicensed taxi driver. This is even more important to note if you are travelling alone.</p> <p><strong>Scam 4:</strong> While you are waiting with your luggage for a train or bus, a passer-by appears to drop their wallet and walk off without noticing. You might try to do the right thing by grabbing the wallet and running after the person to return it. By the time you get back, your luggage is missing.</p> <p><span style="text-decoration: underline;"><em>Solution:</em></span> When travelling alone, never leave your items unattended even if it means you don’t help someone when you normally would. This is especially true in airports where baggage will quickly be confiscated if left alone.</p> <p><strong>Scam 5:</strong> You’re taking in the sights when a couple of men dressed as policemen approach you. They demand to see your wallet and let you know that counterfeit money has been given to tourists in the area. When your wallet is returned it has had much of the contents removed.</p> <p><span style="text-decoration: underline;"><em>Solution:</em></span> Police would never demand to see your wallet. If something doesn’t feel right, suggest that you continue the discussion at the nearest police station as you don’t feel comfortable. Most likely they will not push their luck.</p> <p><strong>Scam 6:</strong> You receive a phone call in your hotel room late at night from someone claiming to be from the front desk. They apologise for the late call but request that you just confirm your credit card details as their system is playing up. You read out the numbers and hang up. Before too long your credit card has rung up a huge bill as this was a scammer calling you, not a staff member.</p> <p><span style="text-decoration: underline;"><em>Solution:</em></span> Organise payment in person by letting the caller know that you will come down to the front desk to discuss it.</p> <p><em>Image credits: Getty Images </em></p>

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