Georgia Dixon
Technology

The dangerous new email scam targeting Australia Post customers

Online shopping has never been more popular, and as such, it’s not uncommon for Aussie consumers to miss a package delivery every now and then. Unfortunately, scammers know this too, and they’re using it to exploit innocent Australia Post customers.

Queensland Police are warning Aussies to keep their eyes open for a “missed delivery” email scam that’s currently going around.

The email, which claims to be from Australia Post and alerting customers of a missed delivery, asks the recipient to click on a link to arrange a redelivery.

“Unfortunately you have missed us!” it reads. “Our mail carrier tried to deliver a package to you. Unfortunately, no one was present to receive the package. Choose when and where you want to receive your package. You will see the options for changing the delivery on the next page. There is one item awaiting collection. Please find here on [sic] how and where to collect your item.”

Image credit: Queensland Police.

According to the Queensland Police, the email “contains malicious software (malware) which is then loaded onto your computer”.

“Please be aware that Australia Post will never ... ask you to click on an email link to print off a label to redeem your package, email or call you to ask for personal or financial information including password, credit card details or account information, [or] call or email you out of the blue to request payment.

“If you receive any suspicious emails, please ... delete them immediately, [and] do not click on any links or attachments.”

Tags:
Australia Post, scam, email scam, Queensland Police, cyber security