Telstra giving free phones to elderly and remote
With the 3G network set to shut down completely on August 31, Telstra announced that it will be giving 12,000 mobile phones away for free in a bid to help the most vulnerable customers switch to 4G.
Starting from Tuesday, the telecommunications company will be issuing complimentary phones to customers who are elderly, live rurally or are facing difficult situations.
These include those facing financial issues, recovering from natural disasters, or those who have a life-threatening medical condition and therefore rely on a working phone.
Telstra have also identified those who live regionally or are over 80 years old and may require extra transition support, as they may have difficulty accessing a physical store to make the switch.
Those who are flagged as eligible will be contacted by the telco company, and they are encouraging customers who receive the message to follow the instructions given to make the switch.
Major Brendan Nottle from The Salvation Army has praised this initiative for helping the "most vulnerable members of our community."
“Connection is one of the most important things to maintain in our society, whether it is with friends and family or with housing and support services,” he said.
“Ensuring that every Australian, from any background or level of income, can take part in our modern digital society is crucial.
“A phone can be a gateway to social inclusion, community connection and support, and with the upcoming closure of 3G networks in Australia it is important for us to reach out and ensure that this can continue for everyone.”
Customers who are yet to upgrade are also told to make the switch sooner than later.
Other devices that will be affected by the shutdown include certain smart watches, tablets, medical alarms, EFTPOS terminals and security monitors.
Images: Shutterstock