Amazon driver refuses to deliver alcohol to 92-year-old woman without ID
An Amazon driver refused to deliver liquor to a 92-year-old UK woman after she failed to show her ID.
Louise Wilkinson was expecting a bottle of Harveys Bristol Cream sherry from her grandson Carl Johnston as a holiday present, The Sun reported.
However, the grandmother of four was left surprised after the Amazon delivery driver arrived at her County Durham home and asked for her ID. She failed to produce a passport or driver’s licence, and the bottle was taken away despite her insistence that she was of legal age.
“I can understand that if you are lucky enough to look around 18 you should have to show ID,” Johnston said. “But my grandma is 92.”
A second attempt to deliver the item was again unsuccessful after the widow tried to use a bus pass as identification. “A bus pass isn’t on Amazon’s list of accepted identifications,” said Johnston.
The accepted forms of identification are military ID cards, a biometric immigration document or a photographic identity card bearing a national Proof of Age Standard Scheme (PASS) holograms.
Johnston questioned why the online marketplace’s drivers could not “just accept a visual check if you are clearly over 18”.
The grandson said he plans to purchase another bottle and deliver it himself.