Charlotte Foster
Home & Garden

“This is life-changing information”: Shopper discovers little-known Bunnings hack

A shopper has revealed the details of a little-known Bunnings store policy that will ensure a blooming garden. 

Georgia Magill, a young woman from Perth, was shopping for plants in the hardware store when she was urged by the cashier to keep her receipt.

The uni student was shocked why she should hold on to the receipt for a small house plant, as the worker went on to explain why. 

“She was like, ‘Oh because they come with a 12 month warranty’,” Georgia explained in a now-viral TikTok video.

“And then she goes: ‘It doesn’t really matter how they die we’ll just replace them for you within a 12 month period.’”

The hardware store created the ‘Perfect Plant Promise’ in February 2020 which states all plants, except for seedlings, can be returned within 12 months of purchase if they die. 

Bunnings won’t just replace the plant, it also offers money back, if you’d prefer to give up on your gardening dreams.

"This is life-changing information,” she concluded in the video. 

While the policy has been around for several years, many Aussies hadn’t heard of it either, commenting in shock on the TikTok video, which has been viewed almost 1.5 million times. 

“What? I have literally had Bunnings plants die within weeks,” one wrote,

“I did know this… but I also refuse to let Bunnings know how many plants I’ve murdered,” another stated. 

Another person declared, “It’s such a good idea. I can’t believe I didn’t know it!!”

Among the comments were more tips for former and current Bunnings workers, offering some extra tips on how to utilise the policy. 

“Ex Bunnings worker here, keep the original pot so we know what plant it is, not everyone in store is a plant expert,” one remarked.

“(From a Bunnings worker) either take a photo of your receipt or ask for it to be sent via SMS as they fade! For any warranty item,” another suggested. 

However, one worker urged Aussies not to take advantage of the offer, saying, “We will return your plant with a receipt and ‘proof’ but please don’t abuse this system. Plants die.”

Image credits: Getty Images / TikTok

Tags:
home & garden, Bunnings, plants, receipt, return