Cafe targeted online for charging customer a "heating fee"
A cafe in Melbourne has copped a wave of backlash online after allegedly charging a customer to heat up his muffin for breakfast.
The disgruntled diner took to Facebook to complain about the extra fee on his $7 muffin at the cafe and claimed the first he knew of it was when he saw it on his receipt.
His post went viral with hundreds of people slamming café etiquette and urging him to go to the ACCC.
"A f***ing dollar to heat my muffin? It's cr*p like this that just makes you shake your head and question where it is all going," the customer wrote in his original post.
The cafe has since hit back at the post, and the angry customer who wrote it, saying the extra charge had been an error despite Heat Standard $1.00 being written on the receipt.
They also said the customer could have simply solved the issue in person rather than blasting them online.
"We do not nor have we ever charged for any heating of our wonderful baked treats," the café spokesperson told Daily Mail Australia.
"Unfortunately this has become a mountain of an issue that could have easily been resolved without a lynch mob caused by negligence at the hands of an influential keyboard warrior who ironically sells the idea of spiritual life practices and being grounded yet flipped out over a muffin."
The original post racked up more than 870 comments before it was deleted, and more than 1,000 reactions.
Some of those who saw it went on to slam the cafe by sending them threatening messages, commenting on posts on Instagram and calling their business phone to hurl abuse.
"It's a sad world when a local cafe that aims for nothing more then customer satisfaction and community values to be upheld gets threatening messages from rogue vigilantes about wanting to see us go out of business over a muffin being prepared and served to quality standards," the cafe owners said.
The cafe responded to the growing backlash online by announcing their muffins would be free on Tuesday.
Image credits: Facebook / Shutterstock