Search

Update on search for Samantha Murphy

A fresh search for the body of Samantha Murphy, 51, has been initiated months after her disappearance and the <a href="https://www.oversixty.com.au/finance/legal/how-samantha-murphy-s-digital-data-could-be-a-crucial-clue" target="_blank" rel="noopener">discovery of her mobile phone</a> near a dam. Murphy was last seen on February 4 when she left for a 14km run through the Canadian State Forest, a route she frequently travelled. In a statement, a Victoria Police spokesperson said, "Detectives from the Missing Persons Squad as well as a range of specialist resources from across Victoria Police, New South Wales Police, and the Australian Federal Police are involved in the search." The renewed search, which began on Tuesday and continues today, focuses on bushland near Grenville, a new area in the Ballarat region. Despite numerous efforts, Murphy's body has yet to be found. The police have urged the public to stay away from the area to avoid interfering with the investigation. Murphy’s mobile phone was recovered in June by detectives near a dam in Buninyong, about 10 minutes from her home in Ballarat. The phone was found undamaged in its teal-coloured case and was still functional. Earlier searches were conducted in the Buninyong area and the Canadian State Forest, but they yielded no results. The disappearance of the Victorian mother has gripped the local community, with many participating in earlier searches. Her family has been kept informed of the ongoing investigation. <a href="https://www.oversixty.com.au/finance/legal/everything-we-know-about-samantha-murphy-s-accused-killer" target="_blank" rel="noopener">Patrick Orren Stephenson</a>, 22, remains in custody as the primary suspect in Murphy’s disappearance. Stephenson, the son of former AFL player Orren Stephenson, was last in court on August 8 and is not expected to appear again until November 14. Prosecutors requested a 12-week adjournment during the August hearing to review a brief of evidence, which includes extensive CCTV footage. The investigation continues as police and specialists work tirelessly to locate Murphy’s remains and bring closure to her family. Images: Supplied

News

The good, the bad and the awful – how businesses reacts to online reviews

<div class="theconversation-article-body"> <a href="https://theconversation.com/profiles/mina-tajvidi-1192090">Mina Tajvidi</a>, <a href="https://theconversation.com/institutions/queen-mary-university-of-london-1745">Queen Mary University of London</a>; <a href="https://theconversation.com/profiles/nick-hajli-1426223">Nick Hajli</a>, <a href="https://theconversation.com/institutions/loughborough-university-1336">Loughborough University</a>, and <a href="https://theconversation.com/profiles/tahir-m-nisar-1050021">Tahir M. Nisar</a>, <a href="https://theconversation.com/institutions/university-of-southampton-1093">University of Southampton</a> Every day travellers across the globe are flocking to popular destinations, eager to relax and create memories. Alongside packing and planning, many turn to online reviews to choose the perfect hotel, restaurant, or activity. These reviews, often shared enthusiastically or with a hint of frustration, play a key role in shaping our experiences. But what happens to these reviews once they are posted? Do businesses truly read them, and if so, do they make changes based on customer feedback? The short answer is yes, businesses do read reviews and often act on them. In fact, for many, it’s a crucial part of their <a href="https://www.sciencedirect.com/science/article/abs/pii/S004016252100384X">customer engagement strategy</a>. Reviews offer a treasure trove of insights, from customer satisfaction and service quality to product usability and pricing perceptions. But beyond the numbers and star ratings, reviews provide a story of the customer experience that can highlight strengths and reveal weaknesses. Businesses, particularly in competitive industries like hospitality, often have dedicated teams or <a href="https://broadly.com/blog/reputation-management-tools/">software tools</a> to monitor reviews across platforms like Tripadvisor, Google, and Yelp. These tools can aggregate reviews, analyse sentiments, and even benchmark against competitors. For example, a hotel chain may use these insights to identify common themes in guest feedback, such as complaints about check-in delays or praises for room cleanliness. By doing so, they can prioritise issues and respond effectively. However, reading reviews is just the beginning. The real value lies in how businesses respond to them, and whether they take actionable steps to address the feedback. In many cases, customer reviews have become catalysts for change. For instance, a recurring complaint about outdated decor might prompt a hotel to refurbish its rooms. Similarly, consistent praise for a friendly staff member can lead to rewards or recognition programmes, boosting employee morale and enhancing the overall guest experience. <a href="https://ieeexplore.ieee.org/document/10614398">Some businesses</a> go a step further by engaging directly with reviewers. This engagement can take various forms, from public responses thanking customers for their feedback to private messages addressing specific concerns. <a href="https://www.emerald.com/insight/content/doi/10.1108/ITP-09-2018-0415/full/html">Such interactions</a> not only show that a business values its customers, but also humanises the brand, fostering trust and loyalty. A well-handled response to a negative review can even turn a dissatisfied customer into a loyal advocate. <h2>The role of negative reviews</h2> Negative reviews, while often dreaded by businesses, are an essential component of the feedback process. They provide honest, often blunt insights into what went wrong and where improvements are needed. For instance, during the holiday season, a restaurant might receive complaints about long wait times or underwhelming festive menus. Instead of viewing these reviews as setbacks, savvy businesses see them as opportunities to refine their offerings and enhance customer satisfaction. In some cases, businesses have <a href="https://ieeexplore.ieee.org/document/10614398">used negative reviews</a> as a springboard for innovation. A restaurant receiving feedback about limited vegetarian options might introduce new menu items, attracting a broader clientele and boosting sales. Similarly, a hotel criticised for lack of amenities might invest in additional facilities, improving its appeal and competitiveness. As technology evolves, the landscape of customer reviews and business responses is also changing. The rise of artificial intelligence and machine learning that uses algorithms has made it easier for businesses to analyse vast amounts of feedback and identify trends quickly. This capability allows for more proactive responses, with businesses anticipating issues before they become widespread problems. Moreover, the increasing use of video and photo reviews adds a new dimension to customer feedback. <a href="https://www.emerald.com/insight/content/doi/10.1108/JPBM-01-2019-2194/full/html?casa_token=adZDhhc3f0IAAAAA:7jPn1_y31gfB4BjJjLdl8QnnFixO3XCEOKbtemd0N2vhh_UCEHa1vjisRj3X3K1iw7UIRL1yylJGN6CCqPbW1Bs4CoSto1x0M1ntb_RtD7z-ZXHzj7Q">Visual reviews</a> can provide a more vivid portrayal of experiences, from showcasing a beautifully plated dish to highlighting a less-than-sparkling pool. Businesses are adapting to this trend by incorporating user-generated content into their marketing strategies, showcasing real-life customer experiences to attract new clients. However, the rise of fake reviews is a growing concern. In 2023, the popular travel website Tripadvisor <a href="https://www.tripadvisor.com/TransparencyReport2023#group-section-Fake-Reviews-HZjJZOxSZ4">saw an overwhelming influx</a> of user-generated content, with over 30 million reviews, however, amid this vast pool of feedback, 1.3 million reviews were flagged as fraudulent and subsequently removed. In the end, customer reviews are not just fleeting opinions left in the digital atmosphere. They are valuable conversations between businesses and their customers. For businesses, reviews offer an opportunity to understand their clients’ needs, address concerns, and celebrate successes. That is why businesses like <a href="https://www.aboutamazon.com/news/policy-news-views/how-ai-spots-fake-reviews-amazon">Amazon are using AI</a> to manage the reviews. By reading, responding, and, most importantly, acting on reviews, businesses can foster a loyal customer base and continually improve their offerings. So, the next time you leave a review, remember that someone is listening, and your words may just be the catalyst for positive change.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/236194/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/mina-tajvidi-1192090">Mina Tajvidi</a>, Lecturer in Digital Marketing, <a href="https://theconversation.com/institutions/queen-mary-university-of-london-1745">Queen Mary University of London</a>; <a href="https://theconversation.com/profiles/nick-hajli-1426223">Nick Hajli</a>, AI Strategist and Professor of Digital Strategy, <a href="https://theconversation.com/institutions/loughborough-university-1336">Loughborough University</a>, and <a href="https://theconversation.com/profiles/tahir-m-nisar-1050021">Tahir M. Nisar</a>, Professor of Strategy and Economic Organisation, <a href="https://theconversation.com/institutions/university-of-southampton-1093">University of Southampton</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/the-good-the-bad-and-the-awful-how-business-reacts-to-online-reviews-236194">original article</a>. </div>

Travel Trouble

Readers response: How do you feel about online shopping compared to traditional in-store shopping?

When it comes to shopping for things we want and need, many people have a preference over whether they shop in a physical store or online. We asked our readers which they prefer when shopping for food, clothes or anything else their hearts desire, and the response was overwhelming. Here's what they said. Ellen Polsen - Why would one buy online? I like to feel and see the things I purchase, particularly garments, as fabrics today are mostly rubbish. Jennie Craven - I do a little of each. But usually use stores that I know or brands where the sizing is correct for me. I always use a payment system that I understand. Gail Ladds - I love online shopping! I often forget that I’ve bought something then get a nice surprise when it arrives lol. Debra Coats - Online is okay when you cant go to the store. I did online shopping for about 8 months after open heart surgery but when i was given the all clear to shop and drive, I was in my element as its a moment of getting out of the house and seeing others around me. Karen Peardon - I have done some online shopping (mainly craft supplies) only because I have been very ill for months but I love in-store shopping more. Retail therapy!! Christine Whyte - Have not and will not ever do it, very old school and too wary of the dangers out there, besides I like getting out and choosing for myself. Helga Bonello - I like to see feel and touch products before I buy. Online scammers are a worry, besides we need a reason to go out and be sociable. Olimpia Palumbo - My family does on line shopping and usually end up with the worst fruit and sometimes the wrong items. Image credits: Shutterstock

Money & Banking

"Absolute breakthrough": New hope in search for Motor Neurone Disease cure

Melbourne researchers are one step closer to finding a cure for Motor Neurone Disease, with the help technology and stem cell research. Scientists at The Florey Institute of Neuroscience and Mental Health have developed a world-first technology that will speed up the drug testing process to help find an effective treatment and maybe even a cure for the disease. New machines at the institute can now help determine whether drugs on the market could be used to treat MND in just weeks, a process which previously took decades. "This is an absolute breakthrough, it's at the cutting edge of technology," Florey MND researcher Professor Brad Turner said. Animal cells were previously used to test the efficacy of MND drugs, but now thanks to more than 100 MND patients who donated their skin cells to the institute, researchers have a library of stem cells to work with. The human stem cells can provide scientists with the full scope of the disease, something that they were previously unable to do with just animal cells. "This is really a game-changer in that we can use their own cells, and we can test drugs directly on their own cells," Florey MND researcher and neurologist Dr Thanuja Dharmadasa said. Large scale screening will commence thanks to a $5 million grant from the Australian Medical Research Future Fund. The research is expected to help people like Phil Camden who has been living with the disease for 10 years. "That's the key to all of us living with MND... we want to do what we can while we can," Camden said. "We know we're not doing it to find a cure for us. We're doing it for those in the future, my grandkids and their children." Scientists believe that medication or a cocktail of drugs tailored specifically to a patient is the way forward when it comes to treating the disease. "Therefore your drug treatments are tailed back to the clinical makeup in the dish and we call that personalised medical treatment," Turner said. Image: Nine News

Caring

Body found in search for wife of former rugby star

A body has been found in the search for Jenny Hastings, the wife of the former Scotland rugby star Scott Hastings. Jenny, 60, went missing at Wardie Bay, a wild swimming spot near Edinburgh, on Tuesday. A massive search involving police, ambulance and coastguard crews was launched in the Firth of Forth, according to The Sun. Despite their efforts, the search was stood down on Tuesday night. On Saturday afternoon, police said a woman's body was found in the Hound Point area of South Queensferry, near Edinburgh. Formal identification has yet to take place, but police said that: “The family of missing woman Jenny Hastings has been informed.” They also said "there did not appear to be any suspicious circumstances and a report will be submitted to the Procurator Fiscal". Police were treating her disappearance as a “high-risk missing persons case,” as Jenny struggles with her mental health. Her family previously issued a statement amid fears she was dead. “It appears that she wished to end her suffering in what was a regular and healing place for her," they said. “She loved the water but unfortunately her mind was not in a place of safety. “The Hastings family are absolutely heartbroken. We miss our Jenny. “She leaves a gaping hole in all our hearts and hope that she is returned to us safely so that we can celebrate her remarkable life.” Scottish Rugby also shared a statement on social media yesterday, sending their love and support to the Hastings family. “Scottish Rugby sends its love and support to Scott Hastings, Scotland cap 848, after his wife Jenny was reported missing whilst swimming earlier this week. “Our thoughts are with their children, and the wider Hastings family, at this heartbreaking time.” Jenny had been open about her struggles with mental health. In March 2017, she disappeared from the couple's Edinburgh home for 36 hours and walked to the Pentland Hills while she was suffering from depression. The couple both became ambassadors for charity Support in Mind Scotland and devoted work to helping others with their own mental health by staying active. They helped launch the 100 Streets challenge, encouraging people to get out and exercise with friends. Images: news.com.au

Caring

Romance fraud doesn’t only happen online – it can turn into real-world deception

<div class="theconversation-article-body"><a href="https://theconversation.com/profiles/cassandra-cross-122865">Cassandra Cross</a>, <a href="https://theconversation.com/institutions/queensland-university-of-technology-847">Queensland University of Technology</a> We often think of fraudsters as people on the opposite side of the world. They will manipulate and exploit victims through words on a computer screen, or loving messages through the phone. But romance fraud can also happen in person, with the fraudster sleeping in the bed beside you. This was the circumstance Australian writer Stephanie Wood found herself in. It’s also the basis for the new <a href="https://www.paramountanz.com.au/news/fake-breaks-subscription-and-streaming-records-on-paramount/">television series Fake</a>, currently screening on Paramount+. A dramatisation of Wood’s powerful memoir by the same name, the series outlines the many lies and betrayals of an intimate relationship. It’s a brutal insight into the world of deception which characterises romance fraud. <h2>When love hurts</h2> Romance fraud (or romance scams) is what it sounds like – offenders use the guise of a relationship to gain a financial reward. In most cases, it’s through the direct transfer of money from the victim, but it can also be through using personal credentials to commit identity crimes. From the outside, it’s hard to understand how romance fraud is so effective. However, <a href="https://eprints.qut.edu.au/233966/">research has documented</a> the range of grooming techniques, social engineering tactics and methods of psychological abuse deployed by offenders. Offenders know exactly what to do and say to gain the compliance of their victim. <hr /> <hr /> Offenders target a person’s vulnerability and work hard to build strong levels of trust. There are endless calls, texts and emails that create a bond. Then follows the inevitable “crisis”, whereby the offender needs money urgently for a health emergency, criminal justice situation, business need or even a <a href="https://www.accc.gov.au/media-release/romance-baiting-scams-on-the-rise">cryptocurrency investment</a> opportunity. For many, this can result in ongoing payments and substantial losses. Over <a href="https://www.accc.gov.au/about-us/publications/serial-publications/targeting-scams-reports-on-scams-activity/targeting-scams-report-of-the-accc-on-scams-activity-2023">A$200 million</a> was reported lost by Australians to this fraud type in 2023, but this is likely a gross underestimation of actual figures. It also doesn’t capture the many <a href="https://www.aic.gov.au/sites/default/files/2020-05/29-1314-FinalReport.pdf">non-financial harms</a>, including physical and emotional declines in wellbeing. When the relationship finally ends, it’s too late. The money is gone, the extent of the deception is laid bare, and recovery from the heartache and loss is a constant battle. There is a well-documented “<a href="https://journals.sagepub.com/doi/full/10.1177/1748895815603773">double hit</a>” of victimisation, with individuals needing to grieve the relationship as well as any financial losses. <h2>Seeing is not believing</h2> There are countless incidents of romance fraud where the offender and victim never meet: the deception takes place entirely online. But it’s important to know fraudsters also operate in person. Wood’s memoir details an extraordinary level of lies and dishonesty presented to her throughout her relationship. Stories that laid the groundwork for later fabrications. Stories that were deliberate and calculated in how they were used to gain her trust, and later used against her. The motivations of these real-world deceivers are not always straightforward. Often it’s about money, but not always. For Wood, not being asked for money allayed potential suspicions, but it didn’t reduce her feelings of loss and emotional devastation upon discovering the extent of the lies. <figure><iframe src="https://www.youtube.com/embed/K_1Akqhjy6M?wmode=transparent&start=0" width="440" height="260" frameborder="0" allowfullscreen="allowfullscreen"></iframe></figure> Wood is by no means alone in her experience. Marketing executive Tracy Hall endured a similarly sophisticated and all-encompassing level of deceit in her relationship with <a href="https://www.theguardian.com/australia-news/2019/jun/20/conman-hamish-mclaren-jailed-for-up-to-16-years-after-swindling-76m-from-victims">convicted conman Hamish McLaren</a> (known to her as Max Tavita). In her book, <a href="https://tracyhall.com.au/the-last-victim">The Last Victim</a>, Hall recounts snippets of their daily lives over a 16-month period, with McLaren portraying himself as a successful professional in finance. His mail was addressed to Max Tavita and his phone conversations were with real people. Yet his whole identity and the world he represented to Hall was a complete fabrication. The experiences of Wood and Hall highlight the sheer depth of elaborate deception that can be perpetrated in an intimate relationship. Critically, it highlights romance fraud isn’t relegated to an online environment. <h2>How can we prevent romance fraud?</h2> There is an overwhelming amount of <a href="https://eprints.qut.edu.au/83702/">shame and stigma</a> associated with romance fraud. The dynamics of these deceptive relationships are misunderstood, and this perpetuates negative stereotypes and a discourse of victim blaming, even from friends and family. In hindsight, the warning signs might seem obvious, but fraudsters tend to effectively disguise these in real time and deploy deliberate tactics to overcome any suspicion. We must all create a culture that empowers victims to come forward to raise awareness. This isn’t intended to create fear or anxiety, but to normalise the threat fraud poses, and to allow for difficult conversations if it happens. Ongoing silence from victims only favours the offender. <h2>How to protect yourself from romance fraud</h2> It’s inevitable we’ll continue to swipe right in our efforts to find love. But keep a healthy level of scepticism and an open dialogue with family and friends in any quest for a new relationship. Don’t be afraid to conduct your own searches of people, places and situations presented to you in a relationship. There is a memorable moment in Fake where the protagonist refutes her friend’s offer of assistance, saying “this is a love story not an investigation”. Sadly, sometimes an investigation is necessary. No matter what the circumstance or the person, think carefully before sending any money. Only give what you are willing to lose. Deception comes in many forms. We must recognise it for what it is, and the impact it has on victims. But we must also not give into those who lie, and let them define who we are or dictate our ability to trust. If you or someone you know has been a victim of romance fraud, you can report it to <a href="https://www.cyber.gov.au/report-and-recover/report">ReportCyber</a>. For support, contact <a href="https://www.idcare.org/">iDcare</a>. For prevention advice, consult <a href="https://www.scamwatch.gov.au/">Scamwatch</a>.<img style="border: none !important; box-shadow: none !important; margin: 0 !important; max-height: 1px !important; max-width: 1px !important; min-height: 1px !important; min-width: 1px !important; opacity: 0 !important; outline: none !important; padding: 0 !important;" src="https://counter.theconversation.com/content/237653/count.gif?distributor=republish-lightbox-basic" alt="The Conversation" width="1" height="1" /> <a href="https://theconversation.com/profiles/cassandra-cross-122865">Cassandra Cross</a>, Associate Dean (Learning & Teaching) Faculty of Creative Industries, Education and Social Justice, <a href="https://theconversation.com/institutions/queensland-university-of-technology-847">Queensland University of Technology</a> Image credits: Shutterstock This article is republished from <a href="https://theconversation.com">The Conversation</a> under a Creative Commons license. Read the <a href="https://theconversation.com/romance-fraud-doesnt-only-happen-online-it-can-turn-into-real-world-deception-237653">original article</a>. </div>

Legal

Readers response: What are your thoughts on online dating or dating apps for seniors?

When it comes to dating, there are many ways people find their perfect person, and for many that happens online. We asked our readers what their thoughts are on an online dating app for seniors, and the responses were overwhelming. Here's what they said. Kristeen Bon - I tried it for a bit, but found the men to be so unrealistic in their expectations. What they say they want and what they REALLY want are poles apart. Helen Smith - It works great but men really need to look in a mirror now and then. Sue Rowley - Personally, I’m happy on my own, but if you’re looking for a partner where else is there to meet someone? Pub, supermarket, dog walking? Not many options really, especially when you’re older. Jenny Gordon - Would not consider it. Would prefer to stay single than see how friends and relatives have been affected by using them. Ali Veldman - Risky at any age, in my opinion. Diane Derby - I’d never entertain one. I like being by myself, plus two much catfishing and ghosting to be able to find a decent type. Margaret Godfrey - Tried it. A dismal failure in a small population. What is the point of men interstate responding when you live a plane flight away? John Coffey - Met my late partner online, and had a great 10 years. It can be a minefield though. Image credits: Shutterstock

Relationships

"No trace": Desperate search continues for Dr Michael Mosley

The search for Dr Michael Mosley has ramped up after he disappeared while on holiday in the Greek islands. The British health expert, known for popularising intermittent fasting for weight loss, was on holiday with his family on the island of Symi when he seemingly vanished without a trace on Wednesday. Mosley, 67, set off on a hike along St Nicholas Beach on the island in the early afternoon but failed to return and was reported missing by his wife Dr Clare Bailey. The search for the doctor has now expanded, as Channel 7 reporter Mylee Hogan explained on Sunrise on Friday. “This morning the search has now expanded — they have called in crews from other islands to help,” Hogan said. “Those crews have come in on helicopter, they have drones, and dogs as well, to try to locate him." Authorities believe he may have been affected by the heat during his walk, as Hogan said, “They are working on the theory he may have been impacted by the heat and fallen.” “The area they’re searching where he was walking is only a 3km distance, but it is quite rugged, so they are trying to focus on that area (the walking track).” According to a report in the <a href="https://metro.co.uk/2024/06/06/tv-dr-michael-mosley-goes-missing-symi-greece-search-launched-20984105/?ico=top-stories_home_top" target="_blank" rel="noopener" data-link-type="article-inline">UK’s Metro</a> news outlet, a resident claimed it was “impossible” to get lost on the island. Symi Mayor Eleftherios Papakalodoukas reinforced the sentiment, telling BBC News, “It is a very small, controlled area, full of people. So if something happened to him there, we would have found him by now.” Senior police spokesperson Constantina Dimoglidou previously told the <a href="https://www.dailymail.co.uk/news/article-13499989/Mail-columnist-Michael-Mosley-missing-Greece-Symi.html" target="_blank" rel="noopener" data-link-type="article-inline">Daily Mail</a> that ongoing searches had so far been unsuccessful. “We have now asked the fire brigade to assist in the operation in case he may have slipped, tripped, fallen, or even bitten by a snake, remaining injured somewhere,” he said. “There is just no trace of him. None whatsoever and that means that for us at least, every potential scenario is being investigated.” Image credits: Ken McKay/ITV/Shutterstock Editorial

News

Search for trapped Sydney woman ends in tragedy

The search for a woman in her 30s caught in the middle of an explosion in Western Sydney has ended in tragedy. Jasmin Mhey was the only person unaccounted for after a townhouse in Western Sydney was destroyed in an explosion on Saturday afternoon, caused by a suspected gas leak. Now, more than 30 hours after the blast, search and rescue teams on Monday confirmed they had located the body of a woman, who has yet to be formally identified. The frantic search for Ms Mhey began on Saturday after the explosion, but was hampered by wet weather. On Monday morning, police confirmed in a statement that the body of a woman had been found. “Following an extensive search operation over the weekend, the body of a woman was found about 3.20am on Monday at the scene," the statement said. “The woman is yet to be formally identified. A report will be prepared for the information of the coroner.” Neighbours on Sunday told of how the missing woman’s mother reacted when she found out her daughter was caught up in the blast. “She broke out crying a couple of times,” neighbour Evelyn said. “But then she kept saying, ‘my daughter’s strong, my daughter’s strong, my daughter’s strong’.” Emergency services are yet to establish what caused the blast, which will be subject to a NSW Police investigation, although police were initially called to the area to reports of a gas explosion. Image credits: 7News

Caring

Major update in search for Samantha Murphy's body

IMPORTANT UPDATE: Police have announced a significant breakthrough in the ongoing investigation into the disappearance of Samantha Murphy, who went missing during her morning jog on February 4. In a renewed targeted search, “items of interest” have now been discovered, offering new hope in the case. Victoria Police, in a recent statement, revealed that the search area in Buninyong has been cordoned off as specialist police and detectives, with assistance from the Australian Federal Police (AFP), conducted an intensive search. Among the recovered items, one is reported to be a phone. However, police are withholding further details until testing is complete. “At this stage we are not providing further information about the items until that testing has been completed,” a police spokeswoman said. “The investigation remains ongoing. Further information will be provided once we are in a position to do so.” Samantha was last seen on the morning of February 4, leaving her home on Eureka Street in Ballarat East for a run in the Canadian State Forest. Despite extensive efforts, her body has not been found, and her disappearance remains a mystery. On Wednesday May 29, detectives from the Missing Persons Squad, along with a variety of specialist resources, began conducting a new, targeted search in the Ballarat area. In a statement, police paid special attention to the importance of this search to their ongoing investigation. "Police are undertaking a targeted search in the Ballarat area today as part of the investigation into the disappearance of Samantha Murphy," the statement read. "Police ask that members of the public do not attend the search at this time." The renewed search effort included the deployment of an excavator and other specialist equipment, in an obvious nod to the seriousness and intensity of the operation. <img src="https://oversixtydev.blob.core.windows.net/media/2024/05/Samantha_Murphy02_supplied.jpg" alt="" width="1280" height="720" /> Since Samantha's disappearance, police have been conducting regular enquiries and smaller searches. These efforts have included the involvement of mounted officers, dog squads and motorcyclists, particularly in a targeted search of the Buninyong Bushland Reserve in March. This earlier search was based on intelligence from multiple sources, according to a police spokesperson. Samantha's family has been kept informed about the ongoing searches. The emotional toll on them has been immense, with the community also expressing widespread concern and support. The investigation took a significant turn when <a href="https://www.oversixty.com.au/finance/legal/everything-we-know-about-samantha-murphy-s-accused-killer" target="_blank" rel="noopener">Patrick Stephenson</a>, the son of former AFL player Orren Stephenson, was charged with Ms. Murphy’s murder. Police believe he acted alone in what they have described as a deliberate attack. "He has been charged with murder so, by definition, we are saying this was a deliberate attack on Samantha," Chief Commissioner Shane Patton stated in March. The details surrounding Samantha's disappearance have been particularly harrowing. She was reported to have left her home around 7am for a 14-kilometre run through the Woowookarung Regional Park, and police believe she reached the Mount Clear area approximately an hour later. Since then, she has neither been seen nor heard from. As the renewed search progresses, the hope remains that it will yield new information or evidence to bring closure to Samantha family and the Ballarat community. The commitment of the police and specialist teams to this investigation is a true testament to the importance of finding answers and achieving justice for Samantha Murphy. Images: Supplied

Legal

Cafe targeted online for charging customer a "heating fee"

A cafe in Melbourne has copped a wave of backlash online after allegedly charging a customer to heat up his muffin for breakfast. The disgruntled diner took to Facebook to complain about the extra fee on his $7 muffin at the cafe and claimed the first he knew of it was when he saw it on his receipt. His post went viral with hundreds of people slamming café etiquette and urging him to go to the ACCC. "A f***ing dollar to heat my muffin? It's cr*p like this that just makes you shake your head and question where it is all going," the customer wrote in his original post. The cafe has since hit back at the post, and the angry customer who wrote it, saying the extra charge had been an error despite Heat Standard $1.00 being written on the receipt. They also said the customer could have simply solved the issue in person rather than blasting them online. "We do not nor have we ever charged for any heating of our wonderful baked treats," the café spokesperson told <a href="https://www.dailymail.co.uk/femail/real-life/article-13465591/Melbourne-cafe-targeted-angry-mob-charging-1-heating-fee-muffin-Aussies-reveal-hidden-charges-theyve-hit-amid-cost-living-crisis.html" target="_blank" rel="noopener">Daily Mail Australia</a>. "Unfortunately this has become a mountain of an issue that could have easily been resolved without a lynch mob caused by negligence at the hands of an influential keyboard warrior who ironically sells the idea of spiritual life practices and being grounded yet flipped out over a muffin." The original post racked up more than 870 comments before it was deleted, and more than 1,000 reactions. Some of those who saw it went on to slam the cafe by sending them threatening messages, commenting on posts on Instagram and calling their business phone to hurl abuse. "It's a sad world when a local cafe that aims for nothing more then customer satisfaction and community values to be upheld gets threatening messages from rogue vigilantes about wanting to see us go out of business over a muffin being prepared and served to quality standards," the cafe owners said. The cafe responded to the growing backlash online by announcing their muffins would be free on Tuesday. Image credits: Facebook / Shutterstock

Travel Trouble

Sad end in search for overboard cruise passenger

A body has been found in the search for a missing passenger who was reported overboard in waters off the coast of Sydney. An alarm was raised onboard P&O’s Pacific Adventure cruise ship around 4am on Monday morning to alert the crew that a passenger had gone overboard. The alarm prompted a search and rescue operation about 10 nautical miles (18.5km) off Sydney Heads, with the crew from the ship also aiding in the rescue instead of docking in Sydney Harbour. Police said the search effort was made difficult due to rough conditions, with crews facing swells up to 5m and 50 to 60km/h winds. It was then confirmed at 10:30am that the body of a man was located in the water and retrieved. A P&O spokesperson then added that the Pacific Adventure, which was carrying 2,600 passengers, has been cleared by police to return to port. “We thank guests for their care, understanding and patience on what’s been a distressing day for guests and crew,” they said. “Our thoughts are with the family of the guest at this difficult time.” Passengers on board the ship described the atmosphere as “tense” and “very sombre” as search efforts unfolded. Police have launched an investigation into the death and will prepare a report for the coroner. Image credits: ABC News

Cruising

Police release new images in search for church rioters

The images of 12 men who were allegedly involved in the violent riot outside The Good Shepherd Church in Wakeley have been released by NSW Police. Three men have been charged over their alleged involvement in the riot last Monday, shortly after bishop Mar Mari Emmanuel was stabbed during a service that was being live-streamed. A 16-year-old boy has been <a href="https://www.oversixty.com.au/finance/legal/teenage-boy-in-custody-after-stabbing-at-sydney-church" target="_blank" rel="noopener">arrested</a> over the stabbing incident, with police describing it as a "terror incident". Now, Strike Force Dribs have been established to investigate the violent incidents, and they have released the images of the men they would like to speak to. Acting Assistant Commissioner Andrew Holland said that around 2,000 people were at the scene but up to 50 were there "to start problems". "We know that there's groups of families involved that have gone there to support their parishioners, and we're not looking for those people," he said. "We're looking to speak with them if they can provide us information about the people involved." In the immediate aftermath of the incident, dozens of police were injured, their cars vandalised, and some officers and paramedics were forced to take shelter inside the church. One police officer had their jaw broken, while another suffered facial and knee injuries. Superintendent Andrew Evans said that the images of the men have been released "due to the violent and aggressive nature of their actions". "We are doing everything we can to identify these men and are now appealing for public assistance," he said in a statement. "Someone in the community knows who they are." One man — known as Person A — had his face covered but was filmed jumping on top of police cars. He has a large tattoo of Jesus Christ on his stomach, and others on his left arm. Another — known as Person C — was described as being of Mediterranean or Middle Eastern appearance with short black hair and a beard. A full list of all the people police believed were involved in the riots were released on their <a href="https://www.police.nsw.gov.au/news/news?sq_content_src=%2BdXJsPWh0dHBzJTNBJTJGJTJGZWJpenByZC5wb2xpY2UubnN3Lmdvdi5hdSUyRm1lZGlhJTJGMTExNTU0Lmh0bWwmYWxsPTE%3D" target="_blank" rel="noopener">website</a>, with descriptions of their features and the clothes they were wearing. Investigators are also collecting evidence including mobile phone and CCTV footage to identify those involved. Over the weekend, Issa Haddad, 28, was charged and granted bail for over the public disorder incident. Two others, Dani Mansour, 19, and Sam Haddad, 45, have also been charged and granted bail. Images: NSW Police/ SBS News

Legal

New search commences for Samantha Murphy’s body

A new search for the body of Samantha Murphy is set to take place on Thursday in the dense bushland in Victoria. The Ballarat mother, 51, went missing without a trace in February when she left home for her morning run and never returned. Since various sources came forward with fresh intelligence, authorities will lead a search through bushland in the Enfield State Park area, about 25km from Ballarat where she was last seen. "The search will focus on an area highlighted by intelligence derived from a number of sources," Victoria Police said in a statement on Thursday. "Since Samantha's disappearance over two months ago, a range of searches and other enquiries have been undertaken in the Ballarat area as part of this investigation.” "This includes extensive large-scale searches such as we have planned this week, but also smaller targeted searches focused in very specific areas.” "I want to assure those in the Ballarat community that police remain focused on doing everything we can to return Samantha to her family." Police have urged members of the public not to join in the search, but assured concerned locals they will share updates on the search as they see fit. In March, 22-year-old Patrick Orren Stephenson was charged with Murphy’s murder, as police allege he killed Murphy while she was on a run through the Canadian State Forest, but have not publicly identified any further details of their case. Image credits: Nine

Legal

Sad end in search for missing Yellowstone actor

The entertainment industry is mourning the loss of actor Cole Brings Plenty, known for his roles in various Western dramas, including a spin-off of the immensely popular television series Yellowstone. The news of his demise surfaced after a distressing sequence of events unfolded in Kansas, where Brings Plenty was found dead after being reported missing amidst a domestic violence investigation. Authorities from the Johnson County Sheriff’s Office confirmed on Friday the discovery of Brings Plenty's body in a wooded area. This revelation came in the wake of escalating concerns when the actor went missing amid a cloud of suspicion regarding a domestic violence incident. The circumstances surrounding Brings Plenty's death remain shrouded in mystery, as law enforcement officials have refrained from disclosing any details regarding the cause of death. However, the tragic saga began to unfold days prior when Brings Plenty found himself entangled in legal troubles. Reports indicate that Brings Plenty was charged in a nearby county with aggravated burglary, domestic battery and criminal restraint, prompting an arrest warrant against him. The series of events culminated when authorities responded to a distress call from an apartment in Lawrence, where a woman was heard screaming for help. However, by the time law enforcement arrived at the scene, Brings Plenty had already departed. The gravity of the situation escalated when Brings Plenty failed to attend a crucial audition for an upcoming film project scheduled over Zoom. Amid the turmoil, expressions of sorrow and condolence flooded in from all corners. Joe Brings Plenty Sr, the actor's father, expressed gratitude for the outpouring of support and prayers from well-wishers. "I learned this week how many people knew the goodness in Cole’s heart and loved him," he said in a statement released on Friday. Cole Brings Plenty, aged 27, left an indelible mark on the entertainment landscape with his appearances in several Western dramas. Notably, he graced the screen in two episodes of 1923, a Paramount+ series starring veteran actor Harrison Ford, which serves as a prequel to the widely acclaimed Yellowstone. Additionally, Brings Plenty showcased his talent in other Western productions, including Into the Wild Frontier and The Tall Tales of Jim Bridger. Image: Instagram

Caring

Detection dogs to lead search for Samantha Murphy's body

Detectives have launched a <a href="https://www.oversixty.com.au/finance/legal/new-update-in-search-for-samantha-murphy-s-body" target="_blank" rel="noopener">fresh search</a> for Samantha Murphy's body, but after spending eight hours on Wednesday trying to locate her remains in Buninyong to no avail, they are trying a different approach. Technology detection dogs will assist detectives in their search on Thursday, at a new site that police have not specified, with the intention of trying to track her phone or watch. “We’ll be going to a different location but we will also use assistance from the Australian Federal Police today in technical detection dogs,” Chief Commissioner Shane Patton told ABC Radio. “We don’t have the capacity — we are trying to get that capability — to run a dog that can detect a SIM from a mobile phone and that type of thing. “We still haven’t recovered her phone and her watch. We’ll use all those specialist skills.” He also added that the "intelligence" they received, which sparked this fresh search did not come from interviews with accused murderer, Patrick Orren Stephenson. “We are doing everything we can to try and find Samantha Murphy’s body. We weren’t successful yesterday but we will continue to do everything we can,” Chief Commissioner Patton said. In another statement, Victoria police also said that the search on Thursday is not a "full-scale targeted search". "This is not a full-scale targeted search as took place yesterday in Buninyong with a range of specialist resources," they said. "Detectives from the Missing Persons squad have been based in Ballarat for over a month and regularly undertake a range of enquiries and small scale searches as part of the current investigation." The accused murderer, who is the <a href="https://www.oversixty.com.au/finance/legal/everything-we-know-about-samantha-murphy-s-accused-killer" target="_blank" rel="noopener">son of former AFL player</a> Orren Stephenson, was arrested and charged on March 6, and was refused bail at Ballarat Magistrate’s Court. He will next face court on August 8. Images: Nine News

Legal

New update in search for Samantha Murphy's body

A fresh search for Samantha Murphy's body has begun, with police targeting their search in areas “highlighted by intelligence” from several sources. The 51-year-old Ballarat mum, was allegedly murdered by 22-year-old Patrick Orren Stephenson, after she went missing while on a morning run near her home on February 4. Officers will begin their renewed search for the mum's remains on select parts of the Buninyong Bushland Reserve on Wednesday. The search will be conducted by specialist units including the Missing Persons Squad, Search and Rescue Squad, Mounted Branch, Dog Squad, Public Order Response Team and motorcyclists from Road Policing Command as well as local police. “Since Samantha’s disappearance, extensive searches have been conducted in the Ballarat area and today we will focus on an area of bushland in Buninyong,” Detective Superintendent Mark Hatt said. Victoria Police said that the search would “focus on trying to locate Samantha’s body” and members of the public have been urged to not join the search efforts. “We will have a range of specialist resources involved, however as we are searching for Samantha’s body, we ask that members of the public do not try and join today’s search," the detective added. “Hopefully today’s search will benefit the investigation or provide further avenues of enquiry for police. We will also look at further searches in the Ballarat area as the investigation progresses.” He added that police are doing everything they can to find her body. “While someone has been charged in relation to Samantha’s disappearance, we remain committed to doing everything we can to locate her and return her to her family,” Detective Superintendent Hatt said. Patrick Orren Stephenson was <a href="https://www.oversixty.com.au/finance/legal/new-details-emerge-in-samantha-murphy-murder-charge" target="_blank" rel="noopener">charged</a> with Murphy's murder on March 6 and was refused bail at the Ballarat Magistrate’s Court. Police allege that the son of former AFL player Orren Stephenson killed Murphy in a “deliberate attack”. His identity was initially suppressed by the court out of fears for his safety, but the order was challenged by the media, and his <a href="https://www.oversixty.com.au/finance/legal/everything-we-know-about-samantha-murphy-s-accused-killer" target="_blank" rel="noopener">identity</a> was revealed days later. He is due to face court on August 8. Image: news.com.au

Legal

Man arrested in search for Samantha Murphy

A man has been arrested in connection with the disappearance of Ballarat mum Samantha Murphy. Missing Persons Squad detectives have detained the 22-year-old man at his home in Ballarat shortly after 6am on Wednesday. “He remains in custody, however no charges have been laid at this time,” Victoria Police said in a statement. The mum was last seen leaving her home at around 7am on Sunday, February 4, to go for her usual morning run. Multiple searches have been conducted by <a href="https://www.oversixty.com.au/lifestyle/family-pets/new-development-in-search-for-samantha-murphy" target="_blank" rel="noopener">authorities</a> and <a href="https://www.oversixty.com.au/finance/legal/experienced-bush-tracker-to-join-in-search-for-samantha-murphy" target="_blank" rel="noopener">specialists</a> over the past month, but they have yet to find her. Detectives are continuing to appeal for anyone who has CCTV or dash-cam footage that have yet to speak to police to come forward. More to come... Images: Facebook

Legal

Update on search for bodies of murdered couple

The search for the bodies of Jesse Baird and Luke Davies, a Sydney couple tragically slain in an alleged double murder, continues to unfold, as human remains have now reportedly been found near the Bungonia property that was originally searched by police on Monday. NSW Police had been tirelessly scouring a property in Grays Point and the vast nearby Royal National Park, a locale now inexorably linked to the grim events of February 19. At the centre of the drama stands Beaumont Lamarre-Condon, the 28-year-old former NSW police officer who now finds himself behind bars, charged with the murder of Jesse Baird, a 26-year-old former Ten reporter, and his partner Luke Davies, aged 29. The alleged timeline of events paints a picture of horror, with the couple believed to have met their demise sometime between midnight and 5pm on Monday. The Grays Point property that was under intense scrutiny is Lamarre-Condon’s family home. As investigators dig deeper into the case, attention was also been drawn to a Bungonia property in the Southern Tablelands, where Lamarre-Condon and an acquaintance embarked on a cryptic journey just days after the alleged murders. Police shifted their search efforts from Bungonia to the Grays Point property on Tuesday morning in hopes of discovering the missing bodies, until officers announced on Tuesday afternoon that human remains had been discovered near the original search site in Bungonia. In a public address to the media on Tuesday afternoon, NSW Police Commissioner Karen Webb said, "We believe we have located two bodies at that location. The families have been informed. And crime scene detectives have just arrived on scene at that location now." Detective Superintendent Daniel Doherty also revealed that Homicide Squad detectives went to Silverwater prison to speak with Lamarre-Condon at about 11am on Tuesday, and that "as a result of that, he provided assistance to the investigation and [was] able to provide a location of where Luke and Jesse were." Police then went to a second location at Bungonia, about 20 minutes from the original search location, and found the bodies. "There were two surf bags that have been found. And some debris and other items of interest of significance." Doherty also said police phoned the families immediately after the bodies were found. "It's probably mixed emotions for them. You can understand how they may have felt. But at least they have an answer and they want to travel down to the Goulburn area, and we'll provide as much support as we can and accommodate them." Images: Instagram / NSW Police

Legal

Police officer arrested amid search for missing men

A police officer has turned himself in over the <a href="https://oversixty.com.au/finance/legal/police-officer-sought-in-connection-to-disappearance-of-two-men" target="_blank" rel="noopener">suspicious disappearance</a> of two men. Former Network Ten presenter 26-year-old Jesse Baird and his boyfriend 29-year-old Luke Davies were last seen on Monday, with police launching an extensive investigation into their disappearance. On Thursday, officers called for Constable Beau Lamarre to come forward as part of the investigation, believing he could hold valuable information. Now, on Friday morning, the celebrity blogger turned police officer presented at Bondi Police Station where he was arrested. The man was then taken to Waverley Police Station where he is assisting with inquiries, police said. During a press conference on Friday afternoon, a lead investigator confirmed the young officer has been charged with two counts of murder, while adding the families of the young men have been told the investigation is being treated as a homicide. Lamarre is an ex-partner of Baird and was a former celebrity blogger before joining NSW Police in 2020. Online the 28-year-old would often go by the pseudonym Beau London, creating accounts on social media and a celebrity blog page titled That's The Tea, where he posted selfies alongside celebrities such as Miley Cyrus, Lady Gaga, Harry Styles and Taylor Swift. <p style="font-size: 16px; box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; caret-color: #212529; color: #212529; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';">An investigation began into Baird and Davies' disappearance after number of their personal items, including a watch, clothes, credit cards and keys were found by a worker in Club Cronulla, with blood stains present on the items. <p style="font-size: 16px; box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; caret-color: #212529; color: #212529; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';">Police have also searched two homes during their investigation - one in Balmain and one in Paddington - with officers "immediately" establishing a crime scene at the Paddington home after finding blood spatters. <p style="font-size: 16px; box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; caret-color: #212529; color: #212529; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';">According to officers, a “significant” amount of blood consistent with a fatality and signs of a struggle were discovered inside Mr Baird’s Paddington home on Thursday afternoon. <p style="font-size: 16px; box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; caret-color: #212529; color: #212529; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';">Image credits: 9News / Instagram

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